SPX Power Xpress Installation Manual

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Bollard Charge Station
Power Xpress™
Installation Guide
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Power Xpress™ Bollard Charge Station
Installation Guide
1-877-805-EVSE (3873)
Copyright © 2012 Service Solutions U.S. LLC
All rights reserved.
The information, specications, and illustrations in this guide are based on the latest
information available at the time of printing. Service Solutions U.S. LLC reserves the right to
make changes at any time, without notice.
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EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station Installation Guide
TABLE OF CONTENTS
INSTALLATION SAFETY ..................................................................................................4
INSTALLATION CONTENTS: BOLLARD AND EVSE (EL-50650) ...........................................5
Power Xpress EVSE (EL-50600-300) for Bollard Charge Station ....................................5
Bollard and Hardware (EL-50600-500) .......................................................................5
TOOLS SUGGESTED FOR INSTALLATION (NOT PROVIDED) ..............................................6
APPLICABLE ELECTRICAL SYSTEMS ................................................................................7
220/240V Single Phase (North America) .....................................................................7
208V 3-Phase Wye Connection (North America) ..........................................................7
240V 3-Phase Delta Connection (North America) with Center Tap on One Leg ..............8
230V Above Ground (Europe)
230V Single Phase ....................................................................................................9
ELECTRICAL REQUIREMENTS FOR BATTERY CHARGING ................................................10
AMPERAGE AND BREAKER PARAMETERS ......................................................................11
STANDARD INSTALLATION ..........................................................................................13
EVSE POWER AND STATUS LED INDICATIONS ..............................................................22
TROUBLESHOOTING ...................................................................................................23
Ground Fault Circuit Interrupt (GFCI) Tripped ...........................................................24
Missing Ground ......................................................................................................24
LIMITED WARRANTY ...................................................................................................25
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
Installation Guide
INSTALLATION SAFETY
SAVE THESE IMPORTANT SAFETY INSTRUCTIONS. This guide contains important instructions that must be followed during the installation of the electric ve­hicle supply equipment (EVSE). All instructions should be carefully read before installation of the EVSE.
WARNING: Turn OFF the circuit breaker
at the service or distribution panel before performing any electrical work or repairs.
WARNING: The EVSE should be installed by
a licensed electrician in accordance with all local electrical codes, ordinances, and all authorities having jurisdiction.
WARNING: Do not install the EVSE near
ammable, explosive, or combustible materials. Do not locate or store ammable, explosive, or combustible materials near the
EVSE.
WARNING: Improper installation of the
EVSE can result in personal injury or product damage.
WARNING: This EVSE installation guide
is not a substitute for electrical safety precautions.
WARNING: Use this EVSE within the
specied operating parameters. Failure to
do so may result in injury or death.
WARNING: Locate and install this EVSE in
a location where the charge cable will not be stepped on, tripped over, or subject to damage or stress.
WARNING: The EVSE must be connected to a
grounded, metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal on the EVSE.
CAUTION: Incorrect installation of the EVSE
can result in damage to the vehicle’s battery
and to the EVSE itself. These damages will void the warranty for the vehicle and the EVSE.
CAUTION: Do not operate the EVSE in
temperatures beyond its operating range of
-40°F to +122°F (-40°C to +50°C).
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EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station Installation Guide
INSTALLATION CONTENTS: BOLLARD AND EVSE (EL-50650)
Power Xpress EVSE (EL-50600-300) for Bollard Charge Station
POWER
STATUS
EVSE (including attached cable with strain
1
relief and grommet, input/output decals, ag
tag, and vehicle coupler)
1 Decal and cover kit
RESET
1-877-805-EVSE (3873)
http://evse.spx.com
1 Cable-management hook
1 Power Xpress Bollard Charge Station Installation Guide 1 Power Xpress EVSE User Manual
Bollard and Hardware (EL-50600-500)
Bollard (including upper and lower plastic
1
covers)
Cable-management retaining screws (pre-
2
installed)
Locating set screw (plastic bag attached to bol-
1
lard)
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
Installation Guide
TOOLS SUGGESTED FOR INSTALLATION (NOT PROVIDED)
Tape measure Wire cutters
2-ft Level Wire stripper
Pencil Nonmetallic wire stripper
7/16in
Power hammer drill Masonry drill bit set
Small at-blade screwdriver Needle-nose pliers
7/16-in. Open-end wrench Expandable pliers
1/2-in. Ratchet and sockets Torque wrench
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EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station Installation Guide
APPLICABLE ELECTRICAL SYSTEMS
IMPORTANT: The on-site service connection must
be properly identied before installation of the EVSE. If you are unsure of the available service
connection, consult the local utility company or contact Service Solutions US at 1-877-805-EVSE (3873).
NOTE: The L1, L2, and ground outputs (H, N for
Europe) in the following illustrations corre­spond to the inputs on the EVSE.
NOTE: For the (earth) ground connection, always
connect the neutral at the service panel to earth ground. Ground fault protection is not
possible unless the neutral (center tap on
the service transformer) is connected to an earth ground.
220/240V Single Phase (North America)
L1
120V
208V 3-Phase Wye Connection (North America)
Any two of the legs can be used to provide 208V to the
EVSE with a Wye-connected secondary. For example, L1 and L2, or L1 and L3, or L2 and L3. Reference the
wiring diagram below.
L3 (NOT USED)
L1
120V
NEUTRAL
(NOT USED)
120V
L2
GND
240V
L2
120V
NEUTRAL
(NOT USED)
Figure 1. 220/240V Single Phase
WARNING: The EVSE is a single-phase
device. Do not connect all three phases of a 3-phase feed. Only three wires are connected, take care that the service transformer secondary connection is known, and the three wires from the main-panel circuit breaker are correctly connected and labeled.
EL-50600-17 Rev. A
Figure 2. 208V 3-Phase Wye Connection
NOTE: A current-carrying neutral is not required for the
EVSE for 208V connections.
WARNING: The EVSE must be installed by a
licensed electrician and in accordance with all local electrical codes, ordinances, and all authorities having jurisdiction.
WARNING: Do not install the EVSE near
ammable, explosive, or combustible materials. Do not locate or store ammable, explosive, or combustible materials near the
EVSE.
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Power Xpress™ Bollard Charge Station
240V 3-Phase Delta Connection (North America) with Center Tap on One Leg
Installation Guide
One leg must be center-tapped, and only the two phases on either side of the center tap can be used
with the delta connection.
L3 (NOT USED)
L2
CENTER TAP
L1
120V
120V
NEUTRAL
(NOT USED)
L1
240V
L2
GND
Figure 3. 240V 3-Phase Delta Connection
NOTE: The third line (L3 on the illustration of the
delta) is 208V, with respect to the neutral, and is sometimes referred to as a “stinger.”
WARNING: Do not use this third line.
NOTE: The two used phases must each measure
120V to neutral or ground.
NOTE: Consult the utility company or the trans-
former manufacturer’s literature to verify that the single leg can supply the required power.
NOTE: The EVSE will only operate properly if it de-
tects the presence of a ground wire con­nected to a neutral point on the transformer secondary.
WARNING: Do not use a 3-phase delta-
connected transformer secondary without a center tap on one leg and/or without a neutral point available for the required ground connection.
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EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station Installation Guide
230V Above Ground (Europe) 230V Single Phase
LINE (H)
230VAC
NEUTRAL (N)
EARTH
Figure 4. 230V Single Phase
WARNING: The EVSE is a single-phase
device. When connecting the line and neutral wires, take care that the service transformer secondary connection is known, and the wires from the main circuit breaker panel are correctly connected and labeled. The following service connections are primarily used in Europe and Australia (sometimes known as “TT Power Grid”). Please reference the following diagram. The line, neutral, and earth outputs on the illustration correspond to the inputs on the EVSE.
WARNING: The line connection must
measure 230V RMS to neutral. Earth must also be connected to the EVSE.
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
Installation Guide
ELECTRICAL REQUIREMENTS FOR BATTERY CHARGING
CAUTION: The AC electrical connection must
have a grounded, dedicated service-main. No
other loads shall be connected to the same
circuit. Use of a non-dedicated circuit could
exceed the current rating of the circuit breaker
and cause it to trip or open.
G
AH
F
6 in.
B
C
18 in.
24 in.
D
E
A. Conduit extending up to 24 in. (61 cm) from
ground level or per local code B. Conduit sweep C. THWN rigid-metal, Schedule 40 or 80 conduit D. THWN nonmetallic, Schedule 40 or 80 conduit
E. UF burial wire (ground solid)
F. Ground level G. Service panel H. Minimum wire length of 66 in. (168 cm)
Figure 5. Wire Run Variations
WARNING: The EVSE must be installed
by a licensed electrician in accordance with all national and local electrical codes, ordinances, requirements and all authorities having jurisdiction.
The conduit may extend up to 24 in. (61 cm) from ground level. The wiring should extend 66 in. from
the base mounting of the bollard. A sweep is used to
direct the circuit from the conduit to the electric circuit
from the service panel. The three types of acceptable
wire runs are:
THWN rigid metal Schedule 40 or 80 conduit, buried 6 in. (15 cm) below ground level, or per
local electrical code.
THWN nonmetallic Schedule 40 or 80 conduit, buried 18 in. (46 cm) below ground level, or
per local electrical code.
• UF burial wire (ground solid), buried 24 in. (61 cm) below ground level, or per local electrical
code.
THHN, THWN, or THWN-2 wires are recom­mended to allow for proper space requirements
inside the 1/2 in. exible conduit required in­side the bollard.
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EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station Installation Guide
AMPERAGE AND BREAKER PARAMETERS: FIELD REQUIREMENTS AND ADJUSTMENTS FOR EVSE INSTALLATION (NOT REQUIRED FOR 40 AMP CIRCUIT INSTALLATION)
1. Unpack the EVSE.
A
D
C
B
A. EVSE body B. EVSE cable
C. Strain relief with grommet D. 18 in. (46 cm)
Figure 6. EVSE
NOTE: The EVSE has been factory set at 30 amp
output for a 40 amp circuit. Proceed to “Standard Installation” if installing on a 40 amp circuit. For all other amperages, com­plete Steps 2 and 3 for EVSE adjustment.
2. Remove the domed cap from the current-
adjustment selector (positioned just above the reset button on the front of the EVSE).
3. Using a small, at-blade screwdriver, set the current-adjustment selector to the applicable output current-limiting setting as specied in
“Figure 8. Current-Adjustment Settings”.
Figure 7. Setting the
Current-Adjustment Selector
NOTE: Positions 6, 7, 8, 9, 0 are not used (X) and
are non-operational. The EVSE will not function under these settings.
WARNING: The EVSE setting cannot
exceed ampacity ratings of eld service
wires or branch circuit protectors.
WARNING: See “output” specication
label located on the side of the EVSE
for maximum amperage setting, per
limitations of vehicle cable and coupler.
NOTE: The EVSE must be de-rated to match line
service power limitations.
CAUTION: Use 75°C (600V) approved wire,
conductor temperature at 30°C ambient in wet
or dry locations.
EL-50600-17 Rev. A
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Installation Guide
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Figure 8. Current-Adjustment Settings
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station Installation Guide
STANDARD INSTALLATION
1. Lay down the bollard box and remove the banding.
2. Lift the top off the box and remove the bollard from the packaging material.
3. Remove the upper cover from the bollard
assembly by removing the cable-management retaining screws (E) on the rear of the bollard.
4. Remove plastic bag containing locating set screw (not shown) from inside bollard.
A
NOTE: The upper and lower plastic bollard covers
are a matched set and cannot be used inter­changeably with those from other bollards.
The standard installation design for the Power
Xpress Bollard is a bolt-down external plate.
The standard diameter of the bollard is approxi­mately 7 in. The bollard height will vary with the
application.
Figure 10. Typical Installation
E
D
A. Upper plastic cover B. Metal Bollard C. Lower plastic cover (Do not remove) D. Seal
E. Cable-management retaining screws
Figure 9. Bollard Disassembly
B
10 in. 7½ in.
10 in.
7½ in.
C
15/16 in.
Figure 11. Base Plate Dimensions
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
Installation Guide
CAUTION: Read all instructions before installing
the EVSE.
WARNING: Main service power must be
off and disconnected before attempting to install the EVSE.
WARNING: The bollard weighs 20 lb per
foot, and the bottom end is signicantly
heavier than the top end. Take proper precautions and use safe lifting practices when lifting the bollard.
CAUTION: All adapter and connection ttings
must be classied as liquid-tight. The following types of exible conduit are recommended: LFMC (liquid-tight exible metal conduit), LFNC-B (liquid-tight exible nonmetal conduit), or LFNC-A (liquid-tight fexible nonmetal
conduit).
1. Place the bollard where it is to be installed and drill holes.
NOTE: Depending on the type and size of the con-
duit stand pipe, a variety of adapters may
be used to convert the stand pipe to 1/2-in. liquid-tight exible conduit.
3. Slide the wires through the required adapters
and the 1/2-in. liquid-tight exible conduit.
4. Install 1/2-in. liquid-tight exible conduit to the conduit stand pipe.
NOTE: Consult national and local codes for ap-
proved, liquid-tight exible conduit.
A
B
2. Install the 3/4 in. anchor bolts in accordance with industry standards for the type of mounting being performed.
A
B
A. Conduit stand pipe
B. Marked locations for anchor bolts
Figure 12. Drill Holes
C
D
A. 1/2-in. liquid-tight exible conduit B. Liquid-tight tting
C. Threaded adapter D. Conduit stand pipe
Figure 13. Stand Pipe Conduit Connection
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EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station Installation Guide
5. Place the bollard on its side.
6. Gently guide the conduit through the bottom
of the bollard and position the bollard over the bolts and onto the base.
A
B
D
C
A. 1/2-in. liquid-tight exible conduit B. Liquid-tight tting
C. Adapter
D. Bollard base plate
Figure 14. Guide Conduit into Bollard
7. Use a level on two sides (90° apart) of the
bollard to check whether the bollard is standing
straight.
8. If the bollard is not plum and level, remove the
bollard and place washers on the lag bolts as needed to level the bollard.
9. Repeat Steps 7 and 8 until the bollard is level.
NOTE: Alternately, double-nut leveling installation
is acceptable.
10. Install a washer, lock washer, and nut on each
bolt.
A
E
B
D
C
A. Bollard B. Nut C. Lock washer D. Flat washer E. Lag Bolt
Figure 15. Install Washers and Nuts
11. Tighten the nuts evenly around the bollard. Any gap between the bollard base and the mounting surface may be lled with caulk suitable for the installation environment.
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
A
B
Installation Guide
12. Position the conduit on the left side of the
bollard (opposite the open metal slot side).
A. Tapered EVSE guide bracket B. 1/2-in. liquid-tight exible conduit
Figure 17. Conduit Positioned on Left
14. Mark 1/2-in. liquid-tight exible conduit for length based on the required radius bend to
attach to the top of the EVSE.
B
A
C
A. Location to cut conduit B. Precut hole in top of EVSE
C. 1/2-in. liquid-tight exible conduit
Figure 19. Location to Cut Conduit
13. Gently guide the EVSE body down through the bollard until it rests on the top of the tapered guide bracket.
15. Cut 1/2-in. liquid-tight exible conduit to length. Do not cut wires.
16. Install approved, liquid-tight ttings to attach
1/2-in. liquid-tight exible conduit to top of
EVSE.
A
C
A
B
B
A. EVSE
B. Tapered EVSE guide bracket C. 1/2-in. liquid-tight exible conduit
Figure 18. EVSE Resting on Bracket
A. 1/2-in. liquid-tight exible conduit B. Liquid-tight tting
Figure 20. Fittings Installed
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EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station Installation Guide
NOTE: All connections must be liquid-tight.
17. Feed wires into the hole in the top of the EVSE
and attach 1/2-in. liquid-tight exible conduit with a liquid-tight tting.
A
B
C
19. Strip wires and wire them into the EVSE. Refer
to label on inside of EVSE cover or details on circuit board. Torque terminal screws to 10.62 ± 1 in-lb (1.2 ± 0.12 Nm).
A. 1/2-in. liquid-tight exible conduit B. Liquid-tight tting
C. EVSE
Figure 21. Wires Inserted into EVSE and
Conduit Installed
18. Cut wires to length.
Figure 22. Wires Installed into EVSE
20. Install EVSE cover.
A
B
A. 1/2-in. liquid-tight exible conduit
B. EVSE cover
Figure 23. EVSE Cover Installed
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
Installation Guide
21. Apply decal to the front of the EVSE cover.
22. Continue lowering the EVSE until the front
edge of the EVSE bottom cover rests on the ledge in the bollard front opening.
A
B
23. Push any excess conduit down into the bollard. A loop will extend above the bollard and t in
the top cover.
Figure 25. Excess Conduit Pushed into Bollard
A. EVSE bottom cover B. Ledge in bollard front opening
Figure 24. EVSE Lowered into Position
WARNING: The lower edge of the EVSE
bottom cover must rest on the ledge of the bollard. Failure to position the EVSE correctly in the opening will cause damage to the EVSE when the locating set screw is tightened.
WARNING: Never use any other size set
screw to secure the EVSE in place. If the set screw is too long, it will prevent installation of the upper cover.
24. Install the locating set screw to 50 ± 5 in-lb (5.5 ± 0.55 Nm).
Figure 26. Tightening the Locating Set Screw
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Power Xpress™ Bollard Charge Station Installation Guide
25. Position the strain relief at the bottom of the side slot metal mounting bracket in the steel bollard. Position such that the rubber grommet
(D) seats on the opening of the lower plastic
bollard cover.
A
B
D
26. Tighten the inner strain-relief nut (A) inside the
bollard hand tight. Using expandable pliers,
tighten the nut an additional 1/4 turn.
Figure 28. Tightening the Strain-Relief Nut
C
A. Inner strain-relief nut
B. Metal mounting bracket
C. Seal
D. Rubber grommet
Figure 27. Strain Relief Placement
NOTE: Do not overtighten the strain-relief nut. The
grommet may pull through.
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
Installation Guide
27. Carefully lower the upper plastic cover down
onto the bollard base.
A
28. Use a small at-blade screwdriver or similar tool to guide the upper plastic cover into the seal.
5.AFTER SAFETY TEST VERIFICATION - STATUS LIGHT BEGINS TO FLASH GREEN, INDICATING VEHICLE IS CHARGING.
6.POST COMPLETION OF CHARG - STATUS LIGHT RETURNS TO SOLID GREEN ILLUMINATION STATUS.
7.UNPLUG VEHICLE COUPLER (CONNECTOR) FROM VEHICLE INLET (RECEPTACLE) - STATUS INDICATOR CHANGES BACK TO AMBER ILLUMINATION STATE.
8.RETURN CABLE AND COUPLER BACK TO STOWABLE POSITION AT EVSE. NOTE: EVSE WILL RESUME CHARGING UPON RESTORATION OF INTERRUPTED GRID POWER.
WARNING:
RED STATUS LIGHT ILLUMINATED - SEE OPERATING MANUAL FOR FAULT INDICATION AND OPERATING INSTRUCTIONS.
AVERTISSEMENT:
LA LUMIERE DE STATUT ROUGE ECLAIREE - VOIT LE MANUEL
WARNING:
OPERANT POUR L’INDICATION DE FAUTE ET LES INSTRUCTIONS OPERANTES.
IF UNIT FAILS TO OPERATE PER THE OPERATING INSTRUCTIONS DO NOT USE THIS DEVICE, CONTACT QUALIFIED TECHNICIAN FOR SERVICE OR REPAIR.
AVERTISSEMENT:
Sl appareil ne fonctionne pas selon les instructions EMPLOI Ne pas utiliser ce peripherlque, contactez
FOR USE WITH ELECTRIC VEHIC LES ONLY
TECHNICIEN QUALIFIE pour entretien ou reparation.
VENTILATION NOT REQUIRED
D
A
B
C
A. Upper plastic cover B. Seal C. Lower plastic cover
D. Small at-blade screwdriver
Figure 30. Seal Installation
B
A. Upper plastic cover
B. Metal bollard
Figure 29. Upper Bollard Lowered into Place
29. While gently pressing down on the upper plastic cover, carefully slide the screwdriver
around the bollard to extend the upper lip
of the seal over the upper plastic cover. The
upper cover may need to be tapped gently to
fully seat it in the seal.
CAUTION: Use care not to cut or damage the
seal during this procedure.
NOTE: When the upper plastic bollard cover is fully
seated, the rear cable-management holes will be in line with the threaded holes in the steel portion of the bollard base and the rubber cable grommet will be centrally lo­cated with respect to the rubber seal. Verify the cable-management holes and the rubber cable grommet are each properly
aligned.
30. Use a 5/16-in. hex-head wrench to install the
rear cable-management hook with the two cable-management retaining screws. The torque on the cable-management retaining screws should be 60 ± 5 in-lb (6.8 ± 0.55 Nm).
20
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station Installation Guide
31. Loop the cable onto the cable-management holder.
Figure 31. Cable Looped on Hook
32. Switch the main circuit breaker to the ON position and verify that the Power LED is illuminated solid green and the Status LED is
illuminated solid amber on the EVSE.
Figure 32. Complete Installation
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
EVSE POWER AND STATUS LED INDICATIONS
POWER LED STATUS LED CONDITION
(OFF) (OFF) NO SERVICE SUPPLY POWER
Installation Guide
GREEN SOLID AMBER SOLID
GREEN SOLID GREEN SOLID WAITING TO CHARGE
GREEN SOLID GREEN BLINKING VEHICLE IS CHARGING
GREEN SOLID
GREEN SOLID
GREEN SOLID RED BLINKING
GREEN SOLID RED SOLID OPERATION FAULT*
GREEN SOLID (OFF) OPERATION FAULT*
1 OR 2 RED BLINKS EVERY 2 SECONDS
SOLID RED THEN GREEN BLINK EVERY 2 SECONDS
EVSE POWERED; VEHICLE COUPLER NOT CONNECTED
PILOT CHARGING ERROR*
GROUND FAULT DETECTED*
GROUND MONITOR INTERRUPTED*
*See Troubleshooting section for suggested solutions.
- No illumination
- Solid illumination
- Flashing illumination
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Power Xpress™ Bollard Charge Station Installation Guide
TROUBLESHOOTING
If there is a charging issue proceed with the following steps. If the issue persists after three attempts call Service Solutions U.S. LLC at 1-877-805-EVSE (3873) for assistance.
Problem Indicated by LED Status Solution
Pilot charging error 1. Verify supply-side power. The green POWER LED should be on.
If green POWER LED is off, locate load center/panel and reset
breaker.
2. Press the master clear RESET button on the front panel of the EVSE to attempt a charge-restart.
3. If the red STATUS LED remains on, disconnect the EVSE coupler from the vehicle charge port, wait 10 seconds, and reconnect the coupler.
Ground fault detected 1. Disconnect main service power at service panel.
2. Disconnect the EVSE coupler from the vehicle.
3. Inspect the EVSE connector and the vehicle charge port verifying
both are clean and undamaged. If vehicle charge port needs
cleaning, follow manufacturer instructions for cleaning. Clean EVSE connector with a dry or damp cloth if necessary.
4. Restore main service power.
5. Reconnect the coupler to the vehicle port.
Ground monitor interrupted 1. Disconnect main service power at service panel.
2. Disconnect the EVSE coupler from the vehicle.
3. Inspect the EVSE connector and the vehicle charge port verifying
both are clean and undamaged. If vehicle charge port needs
cleaning, follow manufacturer instructions for cleaning. Clean EVSE connector with a dry or damp cloth if necessary.
4. Restore main service power.
5. Reconnect the coupler to the vehicle port.
Operation fault 1. Verify supply-side power. The green POWER LED should be on.
If green POWER LED is off, locate load center/panel and reset
breaker.
2. Press the master clear RESET button on the front panel of the EVSE to attempt a charge-restart.
3. If the red STATUS LED remains on, disconnect the EVSE coupler from the vehicle charge port, wait 10 seconds, and reconnect the coupler.
EL-50600-17 Rev. A
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Power Xpress™ Bollard Charge Station
Installation Guide
Ground Fault Circuit Interrupt (GFCI) Tripped
If the EVSE detects a ground fault, power will be interrupted and the STATUS LED will illuminate (red ash with intermittent green). The EVSE will attempt to reset automatically and re-attempt charg­ing (see note below on European models). If the fault condition persists after an initial automatic attempt, per the code, the EVSE waits 15 minutes before a second attempt is made. A total of four attempts will be made to restore vehicle charging. If the charging mode cannot be restored, the STA-
TUS LED will illuminate solid red, and the EVSE will stay in fault mode.
NOTE: Automatic reset feature after ground fault (STATUS LED will be solid red) does not apply to
European EVSE models. European standards dictate that user intervention is required by pressing the master clear RESET button on the front of the EVSE housing. If ground fault
condition clears, EVSE will resume charging.
Missing Ground
If the EVSE detects a missing ground connection (rapid red ashing LED), power will be interrupted and the EVSE will not be capable of charging vehicle until a ground connection has been detected. Disconnect service power (breaker) and disconnect vehicle coupler from vehicle and contact a quali­ed Service Solutions U.S. LLC technician to validate the presence of a proper ground.
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Power Xpress™ Bollard Charge Station Installation Guide
LIMITED WARRANTY
THIS WARRANTY IS EXPRESSLY LIMITED TO THE ORIGINAL PURCHASER OF SERVICE SOLUTIONS U.S. LLC EVSE PRODUCT.
Power Xpress Bollard is warranted against defects in materials and workmanship for one year from the date of installation.
EVSE Cables and Connectors are warranted against defects in materials and workmanship for 90 days from the date of delivery.
This warranty is only valid to the original purchaser of the EVSE and is not transferable. All warranty claims must be made within the warranty period and proof of purchase must be supplied. This warranty does not cover the cost of
freight to return the EVSE to Service Solutions U.S. LLC.
The sole and exclusive remedy for any EVSE found to be defective is repair or replacement, at the option of Service Solutions U.S. LLC. The existence of a defect shall be determined by Service Solutions U.S. LLC in accordance with procedures established by Service Solutions U.S. LLC. No one is authorized to make any statement or representation
altering the terms of this warranty. This warranty covers only those defects that arise as a result of normal use of
the EVSE and does not cover any other problems including those that arise as a result of abuse, neglect, improper maintenance, care or modication, operation outside of the EVSE’s specications or in a manner inconsistent with
instructions regarding use. Service Solutions U.S. LLC does not make any representation or warranty regarding the
continuous availability of electrical service to the EVSE.
This warranty gives the original purchaser specic legal rights. The original purchaser may also have other rights which vary from state to state. To the extent that this warranty is inconsistent with applicable law, this warranty will be deemed modied to be consistent with such local law.
DISCLAIMER
TO THE EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY, SERVICE SOLUTIONS U.S. LLC MAKES NO WARRANTY WITH RESPECT TO THE EQUIPMENT OR THE SERVICES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. SERVICE SOLUTIONS U.S. LLC EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON­INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SERVICE SOLUTIONS U.S. LLC DOES NOT WARRANT UNINTERRUPTED OR ERROR FREE OPERATION OF THE EQUIPMENT.
The EVSE should be installed only by a licensed electrician and in accordance with all local and national codes and standards.
All information, illustrations, and specications contained in this installation guide are based on the latest information available at the time of publication. The right is reserved to make changes at any time without obligation to notify
any person or organization of such revisions or changes. Further, this Guide is provided “as is” and Service Solutions
U.S. LLC shall not be liable for errors contained herein.
LEGAL LIMITATION OF LIABILITY
TO THE EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL SERVICE SOLUTIONS U.S. LLC OR ITS SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the exclusion or limitation of incidental damages for some products, so the limitations or exclusions contained herein may not apply.
COPYRIGHTS, TRADEMARKS
No part of this guide may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Service Solutions U.S. LLC. Service Solutions U.S. LLC is a registered trademark of Service Solutions U.S. LLC. All third party trademarks are the property of their respective owners.
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© Service Solutions U.S. LLC
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