Sprint has the most complete, all-digital wireless network in the
nation. Depend on it.
Sprint is committed to bringing you the best wireless
technology available. We built our complete, nationwide
network from the ground up, so all your services –
whether it’s Voicemail, Caller ID, e-mail, or Sprint PCS
Picture Mail – will work the same wherever you go in the
Sprint Nationwide PCS Network.
This guide will familiarize you with our technology and
your new Sprint PCS Phone through simple, easy-to-follow
instructions. It’s all right here – from setting up your
account passwords and voicemail to using the most
advanced features of Sprint PCS Vision
Sprint PCS. Now, that’s better
SM
Welcome and thank you for choosing Sprint.
SM
.
.
i
Introduction
This Phone Guide introduces you to Sprint PCS Service and
all the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Your Sprint PCS Phone
⽧ Section 3: Sprint PCS Service Features
⽧ Section 4: Safety Guidelines and Warranty Information
Throughout this guide, you'll find tips that highlight
special shortcuts and timely reminders to help you make
the most of your new phone and service. The Table of
Contents and Index will also help you quickly locate
specific information.
You'll get the most out of your phone if you read each
section. However, if you'd like to get right to a specific
feature, simply locate that section in the Table of Contents
and go directly to that page. Follow the instructions in that
section, and you'll be ready to use your phone in no time.
ii
Phone
Guide
Note:
You can view this guide online or print it to keep it on
hand. If you’re viewing it online, simply click on a topic
in the Table of Contents or Index, or on any page
reference. The PDF will automatically display the
appropriate page.
Getting Started
Section 1
2
Section 1A
Setting Up Service
In This Section
⽧ Getting Started With Sprint PCS Service
⽧ Setting Up Your Voicemail
⽧ Sprint PCS Account Passwords
⽧ Getting Help
Setting up service on your new Sprint PCS Phone is quick and
easy. This section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint PCS Service.
Setting Up Service
Section 1A: Setting Up Service3
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is
probably activated, unlocked, and ready to use. If you
received your phone in the mail, it probably has been
activated; all you need to do is unlock it.
If your phone is not activated, please refer to the
Welcome to Sprint brochure included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold to turn the phone on.
2. Press any selection key.
3. Enter your four-digit lock code. (For security
purposes, the code is not visible as you type.)
If you can’t recall your lock code, try using the last four
Tip :
digits of your Sprint PCS Phone number, 1234, or 0000. If
none of these work, call Sprint Customer Service at 1-888211-4PCS (4727).
4Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are
automatically transferred to your voicemail, even if your
phone is in use or turned off. Therefore, you will want to
set up your voicemail and personal greeting as soon as
your Sprint PCS Phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
䡲 Create your pass code
䡲 Record your greeting
䡲 Record your name announcement
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your pass
code)
If you are concerned about unauthorized access to your
Note:
voicemail account, Sprint recommends you enable your
voicemail pass code.
Setting Up Service
For more information about using your voicemail, see
“Using Voicemail” on page 122.
Section 1A: Setting Up Service5
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your Sprint PCS Vision account. To ensure
that no one else has access to your information, you will
need to create passwords to protect your privacy.
Account Password
If you are the account owner, you'll have an account
password to sign on to www.sprintpcs.com and to use when
calling Sprint Customer Service. Your default account
password is the last four digits of your Social Security
number. If you are not the account owner (if someone else
receives the invoice for your Sprint PCS Service), you can
get a sub-account password at
Voicemail Password
You'll create your voicemail password (or pass code) when
you set up your voicemail. See “Setting Up Your Voicemail”
on page 3 for more information on your voicemail password.
Sprint PCS Vision Password
With your VI-3155i by Nokia, you may elect to set up a
Sprint PCS Vision Password. You may use this optional
password to authorize purchase of Premium Services
content and to protect personal information on
multi-phone accounts.
For more information, or to change your passwords, sign
www.sprintpcs.com or call Sprint Customer Service at
on to
1-888-211-4PCS (4727).
www.sprintpcs.com.
6Section 1A: Setting Up Service
Getting Help
Visit www.sprintpcs.com
You can go online to:
䢇 Access your account information
䢇 Check your minutes used (depending on your
Sprint PCS Service Plan)
䢇 View and pay your bill
䢇 Make your life easier by enrolling in Sprint PCS Online
Billing and Automatic Payment
䢇 Purchase accessories
䢇 Shop for the latest Sprint PCS Phones
䢇 View available Sprint PCS Service Plans and options
䢇 Learn more about Sprint PCS Vision and other great
products like games, ringers, screen savers, and more.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different
ways:
䢇 Dial on your Sprint PCS Phone
䢇 Sign on to your account at www.sprintpcs.com
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers)
䢇 Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Setting Up Service
Section 1A: Setting Up Service7
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS Account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
䊳 Press .
This service may not be available in all Affiliate areas.
Note:
Sprint PCS Directory Assistance
You have access to a variety of services and information
through Sprint PCS Directory Assistance, including
residential, business, and government listings; assistance
with local or long-distance calls; movie listings; and hotel,
restaurant, shopping, and major local event information.
There is a per-call charge, and you will be billed for
airtime.
To call Sprint PCS Directory Assistance:
䊳 Press .
8Section 1A: Setting Up Service
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
To access Sprint PCS Operator Services:
䊳 Press .
For more information or to see the latest in products and
services, visit us online at
Sprint PCS Operator Services may not be available in all
Note:
Affiliate areas.
www.sprintpcs.com.
Welcome and thank you for choosing Sprint.
Setting Up Service
Section 1A: Setting Up Service9
10
Section 2
Your Sprint PCS Phone
12
Section 2A
Your Sprint PCS Phone: The Basics
In This Section
⽧ Front View of Your Phone
⽧ Viewing the Display Screen
⽧ Features of Your Sprint PCS Phone
⽧ Turning Your Phone On and Off
⽧ Using Your Phone’s Battery and Charger
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
Your Sprint PCS Phone is packed with features that simplify your
life and expand your ability to stay connected to the people and
information that are important to you. This section will guide
you through the basic functions and calling features of
your phone.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics13
Front View of Your Phone
1. Earpiece
2. Signal Strength
Indicator
3. Display Screen
Sprint PCS
17. Telescoping
Antenna
16. Battery Strength
Indicator
4. Voice Key
5. Left Softkey
6. Talk
7. Volume Control
8. Charger Jack
9. Accessory Jack
15. Speaker
14. Right Softkey
13. Headset Jack
12. End (Power)
11. Navigation
Key (Center
Softkey)
10. Microphone
14Section 2A: Your Sprint PCS Phone: The Basics
Key Functions
1. Earpiece—lets you hear the caller and automated
prompts.
2. Signal Strength Indicator—represents the signal
strength by displaying bars. The more bars displayed,
the better the signal strength.
3. Display Screen—displays all the information needed to
operate your phone, such as the call status, the
contacts list, the date and time, the signal and battery
strength, etc.
4. Voice Key—a short press answers an incoming call
(talk) or a long press while idle activates
voice navigation.
5. Left Softkey—lets you select softkey actions
corresponding to the bottom-left text on the display
screen.
6. Ta lk —lets you place or receive calls, answer Call
Waiting, or use Three-Way Calling.
7. Volume Control—lets you adjust the ringer volume in
standby mode or adjust the voice volume during a
call. To mute the ringer during an incoming call,
press the volume key up or down.
8. Charger Jack—connects the phone to the battery
charger.
9. Accessory Jack—allows you to connect optional
accessories, such as a USB cable.
10. Microphone—lets the other caller hear you clearly
when you are speaking to them.
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics15
11. Navigation Key (Center Softkey)—scrolls through the
phone’s menu options and acts as a shortcut key from
standby mode.
䡲 Press the Up arrow to access Downloads.
䡲 Press the Down arrow to access your list of
Contacts entries.
䡲 Press the Right arrow to view your Browser.
䡲 Press the Left arrow to access Messaging.
䡲 Press the Center (center softkey) to select actions
corresponding to the center text of the display
screen, or to select the highlighted choice when
navigating through a menu.
12. End (Power)—ends a call. Press and hold this key for
two seconds to turn your phone on or off. While in
the menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming
call, press to mute the ringer and reject the incoming
call, which goes to voicemail when you press Fwd.
13. Headset Jack—lets you plug in an optional headset for
convenient, hands-free conversations.
14. Right Softkey—lets you select softkey actions
corresponding to the bottom-right text on the display
screen.
When in text entry mode, the right softkey button
deletes characters from the display. When in a menu,
press the right softkey to return to the previous
menu. The right softkey also allows you to return to
the previous screen in a Sprint PCS Vision session.
15. Speaker—(top of phone) lets you hear others clearly
when you are in speakerphone mode.
16Section 2A: Your Sprint PCS Phone: The Basics
16. Battery Strength Indicator—represents the amount of
remaining battery charge currently available in your
phone. When all bars are displayed in the battery
icon, the phone’s battery is fully charged. When no
bars are displayed, the phone’s battery is completely
discharged or empty.
17. Telescoping Antenna—helps improve signal strength
when you are in outlying areas of coverage.
Selection and menu navigation instructions in this guide are
Tip :
abbreviated for simplicity.
For example: “Press Menu > Settings > Profiles” means to
press the center softkey (Display Screen shows Menu), then use
the navigation key arrows to scroll up or down, right or left, to
highlight Settings and press Select
the navigation key down arrow to highlight Profiles and press
Select (center softkey).
(center softkey), then use
Phone Basics
Section 2A: Your Sprint PCS Phone: The Basics17
Viewing the Display Screen
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:
To view a list of your phone’s icons and descriptions, from
Tip :
the main menu select Settings > Phone details > Icon
details.
shows your current signal strength. (The more
lines you have,the stronger your signal.)
shows your current battery charge. (The more
lines, the more charge your battery has.)
indicates you have new text or picture messages.
indicates you have new voice messages. (Press
and hold to call your voicemail box.)
indicates that the device keypad is locked.
indicates that the device is set to the silent
profile.
indicates that the alarm clock is set to on.
indicates that the countdown timer is running.
indicates that the stopwatch timer is running in
the background.
indicates that the integrated hands-free
speakerphone is active.
indicates that the timed profile is selected.
18Section 2A: Your Sprint PCS Phone: The Basics
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