Sprint Nextel U727 User Manual

Sprint Mobile Broadband

USB Modem

by Novatel Wireless
Ovation™

www.sprint.com

© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks
are trademarks of Sprint Nextel.

Part No: 90024008 Rev. 1.0

U727

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Section 1: Sprint Mobile Broadband USB Modem Basics 1

1A. Introducing the Sprint Mobile Broadband USB Modem 3

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . .6

1B. Getting Started With Your Sprint Mobile Broadband

USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

The Sprint Mobile Broadband USB Modem Software . . . . . . . . . . 8

Activating and Using Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Section 2: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2A. Installing the Sprint Mobile Broadband USB Modem 13

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the Sprint Mobile Broadband Software . . . . . . . . . . . 16

Inserting and Removing the Device . . . . . . . . . . . . . . . . . . . . . . . . . 24

How to Insert and Use the microSD Memory Card . . . . . . . . . . . 26

Activating Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

2B. Sprint Mobile Broadband Software . . . . . . . . . . . . . . . 47

The Sprint Mobile Broadband Software . . . . . . . . . . . . . . . . . . . . . 48

The Sprint Mobile Broadband Window . . . . . . . . . . . . . . . . . . . . . 50

LED Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

System Tray Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Establishing and Terminating Connections . . . . . . . . . . . . . . . . . 60

Sprint Mobile Broadband Software Menu Options

and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

The Sprint Mobile Broadband GPS Receiver Window . . . . . . . . 61

Establishing and Terminating GPS Connections . . . . . . . . . . . . . 69

2C. Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Overview of Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Menu Item Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

2D. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Reinstalling the Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Resolving Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Additional Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . 112

Section 3: Web Access and Location Based Services .115

3A. Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

3B. Location Based Services . . . . . . . . . . . . . . . . . . . . . . . .121

Location and Search Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Section 4: Technical Specifications and Regulatory

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

4A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . .133

CDMA Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Transmitter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Receiver Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

4B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . .141

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Section 5: Safety and Terms & Conditions . . . . . . . . .145

5A. Safety and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

5B. Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . .151

Subscriber Agreement

General Terms and Conditions of Service . . . . . . . . . . . . . . . . . . 152

Novatel Wireless Limited Warranty and Liability . . . . . . . . . . . 172

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Welcome to Sprint

Sprint is committed to bringing you the best wireless technology
available, and we built our network right from the start, so no
matter where you are on the network, all your services will work
the same.

This guide will familiarize you with our technology and with your
new Sprint Mobile Broadband USB modem and Sprint Mobile
Broadband software through simple, easy-to-follow instructions.

Welcome and thank you for choosing Sprint.

i

Introduction

This User Guide introduces you to Sprint service and all the
features of your new Sprint Mobile Broadband USB modem.
The guide is divided into five sections:

⽧ Section 1: Sprint Mobile Broadband USB Modem Basics

⽧ Section 2: Installing the Sprint Mobile Broadband USB Modem

⽧ Section 3: Web Access and Location Based Services

⽧ Section 4: Technical Specifications and Regulatory Information

⽧ Section 5: Safety and Terms & Conditions

Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your device and wireless network service. The Table of
Contents and Index will also help you quickly locate specific
information.

You'll get the most out of your new Sprint Mobile Broadband
device if you read each section. However, if you'd like to get
right to a specific feature, you can go directly to that page.
Follow the instructions in that section and you'll be ready to
use your USB modem in no time.

Note:

You can print out this guide to keep on hand or view it
online. If you're viewing it online, simply click on a topic
in the Table of Contents or on any page reference within
a section to go directly to that topic.

ii

Section 1

Sprint Mobile Broadband

USB Modem Basics

2

Section 1A

Introducing the Sprint Mobile Broadband USB Modem

In This Section

⽧ Package Contents

⽧ About This Guide

⽧ Your Sprint Mobile Broadband USB Modem

This section lists the materials included with your device, gives you
an overview of the sections of this user guide, and introduces the
basic features and functions of your device.

Section 1A: Introducing the Sprint Mobile Broadband USB Modem 3

Package Contents

Your Sprint Mobile Broadband USB modem package contains
the following components:

䢇 Sprint Mobile Broadband USB Modem by Novatel

Wireless Ovation

䢇 Notebook Monitor Clip, Lanyard and USB Cable
䢇 Quick Start Guide
䢇 CD-ROM including Sprint Mobile Broadband,

Mac Quick Start Guide, and full User Manual

TM

U727

4 Section 1A:

Introducing the Sprint Mobile Broadband USB Modem

About This Guide

This user guide is designed to provide you with all the information
you need to install and use your Sprint Mobile Broadband USB
modem.

䢇 Section 1 (which you are reading) gives you an overview of the

USB modem and its basic features.

䢇 Section 2 provides detailed, step-by-step instructions for

installing and using the Sprint Mobile Broadband USB modem
and Sprint Mobile Broadband software.

䢇 Section 3 introduces Web access and Location Services with

your USB modem.

䢇 Section 4 provides electrical, radio frequency, and other

specifications for the Sprint Mobile Broadband USB modem, as
well as regulatory notices concerning your Sprint Mobile
Broadband USB modem.

䢇 Section 5 provides important safety and liability information

and includes the Terms and Conditions of use for the Sprint
Mobile Broadband USB modem.

Section 1A: Introducing the Sprint Mobile Broadband USB Modem 5

Your Sprint M obi le B roadban d USB Modem

Your Sprint Mobile Broadband USB modem connects to a USB
port and functions as a wireless network EVDO device. The
sleek new design also contains a built-in microSD™ memory
storage slot that can be used with a microSD card to
download digital content directly to the device. This device
allows you to:

䢇 Access your company network.
䢇 Send and receive email.
䢇 Access the Internet.
䢇 Access real-time visual maps, get driving directions,

perform local business searches, and find nearby ATMs,
gas stations, and restaurants even when you are
uncertain of area ZIP codes.

䢇 Save and transport important files such as documents,

music, and pictures on microSD cards (sold separately) up
to 4GB using your device’s built-in microSD memory
storage.

The Sprint Mobile Broadband USB modem operates over a
type of wireless network called CDMA (Code Division Multiple
Access). This network technology has many features beyond
providing a wireless link, such as Web Messaging, which
allows you to receive short messages using the Sprint Mobile
Broadband USB modem.

To use the Sprint Mobile Broadband USB modem, you need an
account that gives you access to a CDMA network.

6 Section 1A:

Introducing the Sprint Mobile Broadband USB Modem

Section 1B

Getting Started With Your Sprint Mobile Broadband USB Modem

In This Section

⽧ Getting Started

⽧ The Sprint Mobile Broadband USB Modem Software

⽧ Activating and Using Sprint Service

⽧ Care and Maintenance

This section outlines the basics of getting started with your
Sprint Mobile Broadband USB modem, including installing the Sprint
Mobile Broadband software and activating your account.

Section 1B: Getting Started 7

Getting Started

Before you can begin using your Sprint Mobile Broadband USB
modem, you must first:

1. Install the Sprint Mobile Broadband software, including

the Sprint Mobile Broadband USB modem driver
software.

2. Activate your Sprint account (unless your device has

been preactivated).

The Sprint Mobile Broadband USB Modem Software

The Sprint Mobile Broadband USB modem comes with the
following software:

䢇 Sprint Mobile Broadband software allows you to manage

the device’s actions and monitor your connections.

䢇 The driver software establishes the interface between the

USB modem and your operating system.

䢇 GPS Receiver software provides a secondary interface that

gives you to the ability to monitor your GPS Location
Based connections and privacy settings.

The software must be installed before you insert the Sprint
Mobile Broadband USB modem for the first time. Detailed
instructions are provided starting on page 16.

8 Section 1B: Getting Started

Activating and Using Sprint Service

Before using your Sprint Mobile Broadband USB modem, you must
first set up your Sprint wireless network account.

Call Sprint Customer Service

䢇 If you will be using your Sprint Mobile Broadband USB modem

primarily for business purposes, call 1-888-788-4727.

䢇 If your device is intended primarily for personal use,

call 1-888-715-4588.

You should have the following information available:

䢇 Your billing address
䢇 You r Sprint Mo bile Broad band USB modem’s ESN (electronic

serial number) (The ESN is printed on the device's label and can
also be displayed during the installation process.)

䢇 A pen and paper to write down your account information

During this call, Sprint Customer Service will help you select your
service plan. The customer service representative will also provide
you with the following important account information:

䢇 Your device’s Activation Code
䢇 Your device’s phone number
䢇 Your device’s Lock Code

You can use the Lock Code feature to prevent others from

Tip:

using your account should your Sprint Mobile Broadband USB
modem be lost or stolen. See page 97 for instructions on
using this feature.

Section 1B: Getting Started 9

Unless your device has been preactivated, the Sprint Mobile
Broadband software application will automatically detect
that no account has been configured when you run it for the
first time and you will be prompted to activate your account.

Care and Maintenance

As with any electronic device, the Sprint Mobile Broadband
USB modem must be handled with care to ensure reliable
operation. Follow these guidelines while using and storing
the USB modem:

䢇

Do not apply adhesive labels to the device. They may cause
the device to become jammed inside the USB port.

䢇 The USB connector should fit easily into your USB port.

Forcing the device into a slot may damage the connector.

䢇 Protect your device from liquids, dust, and excessive heat.
䢇 Store your device in a safe place, when not in use.
䢇 Never force the USB connector in or out of your

computer’s USB port.

䢇 When using a laptop computer, always remove the device

from the USB port before moving your laptop to avoid any
damage. (See page 24 for instructions on proper removal.)

10 Section 1B: Getting Started

Section 2

Installation

12

Section 2A

Installing the Sprint Mobile Broadband USB Modem

⽧ Getting Started

⽧ Installing the Sprint Mobile Broadband Software

⽧ Inserting and Removing the Device

⽧ Removing the Sprint Mobile Broadband USB Modem

This section guides you through the steps necessary to install your
Sprint Mobile Broadband USB modem and make it operational on
your computer.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 13

Getting Started

Before you can use your Sprint Mobile Broadband USB modem,
you must:

1. Install the Sprint Mobile Broadband software located on

the installation CD onto your computer.

Before installing your new software, delete or uninstall any

Note:

previously existing modem or dialer software from your
system.

Do not connect the device to your computer until you have
installed the Sprint Mobile Broadband software onto your
computer or until instructed to do so by the installation CD.

2. Connect the USB modem to your computer’s USB port.

Windows will detect the device and automatically
install the necessary device drivers.

A driver is software that forms the interface between a device

Note:

(such as the Sprint Mobile Broadband USB modem) and the
operating system on your computer.

3. Launch the Sprint Mobile Broadband software

application.

4. Activate your Sprint Mobile Broadband USB modem and

Sprint account, unless the device was preactivated. If
your device has not previously been activated you will
be promped to activate your device when you launch
Sprint Mobile Broadband. Click ‘Yes’ to activate your
device.

14 Section 2A: Installing the Sprint Mobile Broadband USB Modem

System Requirements

The Sprint Mobile Broadband USB modem is supported on the
following operating systems:

䢇 Windows®Vista, XP, and 2000
䢇 Macintosh®OSX10.3.9 or higher
䢇 Linux

To install and run the Sprint Mobile Broadband USB modem and
accompanying software, your system requires these minimum
resources:

CPU 166 MHz or faster

Interface USB port

Communications
Ports

Optical Drive CD-ROM

I/O Resources 1 IRQ, 4096 bytes I/O space

Memory 64 MB

Disk Space 14 MB

One,Type-A USB port

Section 2A: Installing the Sprint Mobile Broadband USB Modem 15

Installing the Sprint Mobile Broadband Software

Follow the instructions below to install the Sprint Mobile
Broadband software from the installation CD. This process
requires you to restart your computer at the end of the
installation; therefore, we recommend that you quit all open
applications before you begin installation. The Sprint Mobile
Broadband software automatically determines your
computer’s operating system and installs all appropriate
software.

You may be required to log in with administrative privileges

Note:

depending on your operating system to install the Sprint
Mobile Broadband software.

Windows®Vista, XP, and 2000

Installing the Sprint Mobile Broadband software and the Sprint
Mobile Broadband USB modem driver:

1. Insert the installation CD into your CD-ROM drive. The

Setup program should start automatically. If the Setup
program does not launch, select Start > Run and enter

d:\Autorun.exe, where d is your CD-ROM drive letter.

2. Select Install Sprint Mobile Broadband (Novatel Wireless).

(The InstallShield® Wizard will start and guide you
through the installation process.)

3. Use the Next and Back buttons to navigate through the

installation wizard, noting the following:

䡲 In order to continue with the installation, you must

select “I accept the terms of the License Agreement.”

16 Section 2A: Installing the Sprint Mobile Broadband USB Modem

䡲 Select the default option, Sprint Mobile Broadband USB

Modem by Novatel Wireless, Inc., if prompted, and click
Next.

䡲 Please wait a few minutes while the software installs.

4. Click Restart or Finish to complete installation of the

Sprint Mobile Broadband software. Once the installation
procedure is complete and you have rebooted your computer
(either automatically or manually), launch Sprint Mobile
Broadband by clicking on the Sprint Mobile Broadband
(Novatel Wireless) desktop icon.

5. Sprint Mobile Broadband starts and the Insert your device...

dialog appears. (Do not connect the device until instructed to
do so by Sprint Mobile Broadband software.)

6. Insert the USB connector into your computer’s USB port. (See

page 24 for complete instructions on proper insertion and
removal.)

Sprint Mobile Broadband will check to ensure you have the

Note:

latest firmware installed. If there is a new firmware release
for the software, the “Firmware Update” pop-up dialog will
appear. See “Firmware Updates” in this section, beginning on
page 19.

7. Please wait a few moments while Windows automatically

installs the necessary drivers for this device. A series of Found
New Hardware messages appear and the Found New
Hardware Wizard launches.

8. If your USB modem has not been activated, you will be

prompted to activate your account. (For account activation

Section 2A: Installing the Sprint Mobile Broadband USB Modem 17

information, see Section 1B, Getting Started With Your
Sprint Mobile Broadband USB Modem beginning on
page 7.)

9. Windows detects the new hardware (Sprint Mobile

Broadband USB modem) and installs the necessary drivers.
The Add New Hardware Wizard or Found New Hardware
Wizard launches, depending on your operating system.
(For additional information about driver installation, See
“Reinstalling the Device Driver” on page 104.)

10. Follow the prompts to allow the wizard to install the

drivers.

11. Click OK when you are notified that the installation is

complete.

On completion of this step, the Sprint Mobile Broadband
software and the Sprint Mobile Broadband USB modem driver
are installed and you can proceed to activate your USB modem
(if it has not already been activated). See “Activating Your Sprint
Mobile Broadband USB Modem” on page 35.

During this time, the Sprint Mobile Broadband message area

Note:

displays “Updating Hardware” and the Go button is disabled.

18 Section 2A: Installing the Sprint Mobile Broadband USB Modem

Firmware Updates

The first time you attempt to connect your USB modem to your
computer, Sprint Mobile Broadband will check to ensure you have
the latest firmware installed. If Sprint Mobile Broadband detects
that your USB modem needs to be updated a “Firmware Update”
pop-up dialog appears.

To up da te fi rm wa re

1. If you are using a laptop, the AC power adapter must be

plugged into your computer before proceeding.

2. Click OK to launch the firmware update utility and update

the firmware in your USB modem. The software installation
begins. This process takes approximately five minutes. You
may stop the installation at any time by clicking Cancel.

Caution:

Do not disconnect the device from your computer until the
installation process is complete. Failure to complete the
process may result in serious errors.

3. Once the firmware has been successfully downloaded, a

confirmation screen appears. Click Finish to return to the
Sprint Mobile Broadband main user interface.

4. When the firmware update is completed, it will reset the

USB modem. Please wait a few minutes to initialize the USB
modem from the Sprint network.

During this time, the Sprint Mobile Broadband message area

Note:

displays “Updating Hardware” and the Go button is disabled.

5. On completion of this process a PRL Update dialog box may

be displayed. Click OK to update the PRL (preferred roaming
list) in your device.

6. Next, Sprint Mobile Broadband will check to see if your

device has been activated. If the USB modem has not been

Section 2A: Installing the Sprint Mobile Broadband USB Modem 19

activated, it will automatically prompt you to activate
your device. Click Yes to activate your device. (See
“Activating Your Device” on page 35.)

Caution:

Please do not remove the device during this process

Once the USB modem is provisioned successfully, it will start
OMA-DM (Open Mobile Alliance Device Management)
activation to update your user profile from the OMA-DM
server.

Installation on Macintosh

Please follow the steps below for proper configuration of the
Sprint Mobile Broadband USB Modem and your Macintosh
computer.

Installing the Sprint Mobile Broadband software and the Sprint
Mobile Broadband USB modem driver on your Mac Computer:

1. Insert the installation CD into your CD-ROM drive that

came with your device and run the Mac package file.
You will be required to sign in as administrator to install,
and asked to restart your computer upon completion.

If you do not have the installation CD, visit www.sprint.com/

Note:

downloads, select Mac OS as the operating system, and

download and install the Novatel Rev A Device file. Follow the
onscreen installation instructions.

20 Section 2A: Installing the Sprint Mobile Broadband USB Modem

2. The Installer program should start automatically (shown

below) when you insert the CD. Click Continue to install the
software.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 21

3. The location where the software will be installed is

displayed. Click Continue to install the software.

4. You will be required to sign in as administrator to install

the software. Enter an administrator user name and
password. Click OK.

22 Section 2A: Installing the Sprint Mobile Broadband USB Modem

5. Click Contin ue Installation to complete the installation

process. Your Macintosh computer will need to be restarted
after the software is installed.

6. After the Installer completes, click Restart to restart your

computer.

Installation on Linux

Please visit Sprint’s Web site at www.sprint.com/downloads for
information about installing and configuring Sprint Mobile
Broadband on Linux.

䊳 Select “Linux” from the drop-down list box to download the

Sprint Mobile Broadband Guide for Linux.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 23

Inserting and Removing the Device

Inserting the Device

Before you connect the device, you must first install the
Sprint Mobile Broadband software (see page 16 in this
section). After you have completed the software installation
procedure, you may insert your device into your computer’s
USB port.

An external USB cable and clip holder accessory is included

Note:

for your convenience. This accessory (not required for use
with the device) is ideal for using USB devices in hard-to­reach and overcrowded spaces, a common situation with
many computers, relieving strain on your ports and allowing
you to use additional USB devices with convenience. The USB
cable and clip holder must be used together in order to
complywith FCC regulations.

The USB cable andclip holder when usedwith your device,
frees up space around the USB port area. See “Using the
External USB Cable and Clip Holder” on page 25.

When you connect the device, the following should occur:

䢇 The USB modem is powered as soon as you connect it to

the computer’s USB port.

䢇 The LED indicator on the device lights up, blinks, and turns

solid green.

䢇 Sprint Mobile Broadband starts (unless the auto-launch

feature has been disabled).

Your device also contains an antenna that can be used for

Note:

better coverage; this is an integral part of the device. To use
this feature, flip open the device's antenna by gently gripping
the top right side of the external cover with your forefinger.

24 Section 2A: Installing the Sprint Mobile Broadband USB Modem

Using the External USB Cable and Clip Holder

To use the accessory pair:

1. Insert the USB modem into the clip holder. (The USB

Connector must be visible through the holder.)

2. Plug one end of the USB Cable into the Type A USB port on

your notebook.

3. Plug the wide end of the cable into the Sprint Mobile

Broadband USB modem.

4. The device is powered as soon as the USB cable is plugged

properly into the appropriate Type A USB port. (The LED
indicator on the device will turn green.)

5. Place the device and the clip holder on the top of the

notebook.

6. Start Sprint Mobile Broadband and click Connect.

Using the External Antenna Connector

An external antenna and external antenna adapter cable is
included for use with the USB modem. An external antenna is
useful when traveling in fringe coverage areas where the network
signal may be weak. To use the external antenna adapter:

1. Locate the external antenna connector on the side of the

device.

2. Remove the rubber protector to expose the connector. (Keep

the rubber protector in a safe place for future use in order to
protect the connector from debris when not in use).

3. Connect the external antenna adapter cable to the USB

modem's connector.

4. Connect the other end of the external antenna adapter cable

into the external antenna.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 25

How to Insert and Use the microSD Memory Card

It is recommended that you completely exit Sprint Mobile
Broadband and remove the device from your computer before
your insert the microSD Memory Card.

To Insert a microSD Card

1. Locate the microSD port on your device (shown below).

2. Line up the the microSD card with the port.

3. Gently push in the microSD card until it clicks into place.

To Eject a microSD Card

Caution:

Do not remove or attempt to remove the microSD card
while the device is still in the computer, as this may
damage the card and the device.

1. Follow the instructions for proper removal of your

device on page 33.

2. Gently push in the microSD card and it will pop half way

out of the slot.

3. Once partially visible, you may pull the microSD card

out of the slot and store in a dry, safe place.

26 Section 2A: Installing the Sprint Mobile Broadband USB Modem

To Save Information on the microSD Card

The process of saving files to the microSD Memory Card on your
device is similar to saving files to any external flash drive on your
computer.

WINDOWS

1. Insert the device into your computer's USB port. (See

“Inserting and Removing the Device” on page 24.)

2. The computer detects new hardware and the Unplug/Eject

icon appears in the taskbar.

You may save files to the USB modem two ways:

Saving files from an application

1. When saving files directly from an application to the device,

go to File > Save As.

2. In the Save in: box, click the down arrow to view the contents

of the pull down menu.

3. Select the USB modem which appears as a drive letter (E:, F:,

G:, etc.) [Mass Storage or Removable Storage].

4. Type a name for the file you are saving to the device and click

Save.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 27

Dragging and dropping or copying and pasting

1. Go to My Computer and locate the USB modem as Mass

Storage or Removable Storage with a letter assigned to
it (E:, F:, G:, etc.). Double-click to open the window and
view the contents.

2. You may drag or copy and paste files into the Mass

Storage or Removable Storage folder.

28 Section 2A: Installing the Sprint Mobile Broadband USB Modem

MACINTOSH

Saving files from an application

1. When saving files directly from an application to the USB

modem, go to File > Save As.

2. In the Save in: box, click the down arrow to view the contents

of the pull down menu.

3. Select the USB modem which typically appears as No Name.

4. Type a name for the file you are saving to the device in the

Save As box and click Save.

Dragging and dropping or copying and pasting

1. Go to Finder and locate the USB modem as No Name.

Double-click to open the window and view the contents.

2. You may drag or copy and paste files into the No Name

folder.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 29

How to view and transfer files from a microSD Card on your device to another computer

The steps below are only required if you choose not to install

Note:

the Sprint Mobile Broadband software on another computer.
If you do choose to install the software you will be able to
access the storage simply by launching “My Computer” from
your Windows Start Menu and selecting the removable
storage icon.

Windows Vista

To view and transfer files from a microSD Card on your device using
Vista

There are several ways to access files on the microSD card:

Method one

1. Launch My Computer from the Windows Start Menu.

2. Insert the device and wait for AutoPlay to display if UAC

is enabled.

3. The AutoPlay CD window will appear. Click the Red X at

the top of the window to cancel.

4. A CD Drive will now appear under "Devices with

Removable Storage".

5. Right-click the CD Drive and select the Eject option.

6. A CD Drive will now appear under "Devices with

Removable Storage".

7. Right-click the CD Drive and select the Eject option.

8. A message window will then appear stating that the

drive is currently in use. Select Cancel. Note: This
message will not show if the CD Drive (F:) has already
been ejected).

9. A new message will appear stating that the drive is

currently in use again. Select OK.(Note: this Microsoft

30 Section 2A: Installing the Sprint Mobile Broadband USB Modem

Windows message will not show if the CD Drive (F:) is
already Ejected).

10. The Found New Hardware Wizard will appear four times.

Click Cancel on each of these windows.

11. Double click the newly created removable storage drive to

open up the contents of the drive and save or transfer the
files.

Method two

1. Launch My Computer from the Windows Start Menu.

2. Insert the device and wait for AutoPlay to display if UAC is

enabled.

3. Select Open folder to view files, and then right click and select

Eject to eject CD Drive F.

4. Right-click the CD Drive and select the Eject option.

5. A message window will then appear stating that the drive is

currently in use. Select Cancel. Note: This message will not
show if the CD Drive (F:) has already been ejected).

6. A new message will appear stating that the drive is currently

in use again. Select OK.(Note: this Microsoft Windows
message will not show if the CD Drive (F:) is already Ejected).

7. The Found New Hardware Wizard will appear four times.

Click Cancel on each of these windows.

8. Double click the newly created removable storage drive to

open up the contents of the drive and save or transfer the
files.

9. Double click STORAGE (F:) to view or transfer files on the F:

Disk.

Method three

1. Select Install Sprint Mobile Broadband Lite v3.10.007, next

select the Cancel button under the Windows Installer or
Sprint Mobile Broadband Installation Wizard (this step will

Section 2A: Installing the Sprint Mobile Broadband USB Modem 31

auto eject the CD driver and enable the removable
storage driver automatically). Please wait for the
removal storage drive to appear (go step 9 and 10).

2. Double click the newly created removable storage drive

to open up the contents of the drive and save or transfer
the files.

3. Double click STORAGE (F:) to view or transfer files on the

F: Disk.

Windows XP

1. Launch My Computer from the Windows Start Menu

(optional).

2. Insert your device and wait for several seconds, it will

automatically start Auto Installation.

3. A CD drive will appear under "Devices with Removable

Storage" (Optional).

4. An installation window will appear shortly thereafter.

Press Cancel to stop the installation.

5. Wait several seconds and the CD Drive will disappear

and automatically be replaced with another removable
storage drive.

6. The Found New Hardware Wizard will appear four

times. Click Cancel on each of these windows.

7. Double click the newly created removable storage drive

to open up the contents of the drive and save or transfer
the files.

8. Double click on STORAGE to view and transfer files

located on the E: drive.

32 Section 2A: Installing the Sprint Mobile Broadband USB Modem

Windows 2000

1. Launch My Computer from the Windows Start Menu

(optional).

2. Insert your device.

3. A CD drive will appear under "Devices with Removable

Storage."

4. An installation window will appear shortly thereafter. Press

Cancel to stop the installation.

5. A window will appear stating "Unsafe Removal of Device".

Click OK.

6. Wait several seconds and the CD Drive will disappear and be

replaced with another removable storage drive (F:).

7. The Found New Hardware Wizard will appear four times.

Click Cancel on each of these windows.

8. Double click the newly created removable storage drive to

open up the contents of the drive and view and transfer files
on the STORAGE (F:).

Turning Off the Sprint Mobile Broadband USB Modem

When your device is connected to a computer, it will be powered
and attempt to communicate with the network. To turn off the
device, Sprint Mobile Broadband must be closed.

Removing the Sprint Mobile Broadband USB Modem

1. Close Sprint Mobile Broadband if it is running. There are

three ways to close the program:

䡲 Click the close icon on the interface.

– or –

䡲 Right-click the Sprint Mobile Broadband system tray icon

and select Exit from the menu.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 33

– or –

䡲 Click Menu in the upper left-hand corner of the

Sprint Mobile Broadband window and select Exit.

Caution:

Verify that all file transfers to the microSD card are
complete before removing the device; otherwise you risk
losing data.

2. Remove the USB connector from your computer’s USB

port by gripping the device on both sides and pulling
straight out to avoid damaging its antenna.

34 Section 2A: Installing the Sprint Mobile Broadband USB Modem

Activating Your Device

The final step to making your USB modem operational is
configuring it to use your account.

For an overview of account activation and configuration, see

Tip:

“Activating and Using Sprint Service” on page9.

If you purchased a preactivated USB modem, this step is not
necessary. Once the application software and driver are installed,
the USB modem is ready for use.

Otherwise, you must activate and configure your account. When
you purchased a Sprint Mobile Broadband USB modem and signed
up for service, you were automatically assigned a user name,
along with your device’s phone number (also called MDN). This
information will automatically be programmed into your device
along with your device’s ESN (electronic serial number), and MSID
(IMSI_S) numbers.

When you start the activation process your device will connect to
the Sprint network and exchange information about your device
and account information. Your device’s firmware contains all the
information needed to unlock your device and activate your
account. Follow the steps below to activate your device.

Windows®Vista, XP, and 2000

Before you can use your device on the Sprint network, you must
setup your device and have an active Sprint account.

The One Touch Activation process makes setup a quick and easy
task. The following steps guide you through the setup process.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 35

To activate an account and configure your device on Windows:

Connect the device to your computer. One Touch Activation
will start automatically and you will be prompted to activate
your device.

The One Touch Activation dialog appears explaining that your
device is not currently programmed.

Please ensure you have no other network connections on

Note:

this system during this process. If you are having technical
difficulties, please call Sprint customer care at
1-888-211-4727 to ensure your account is setup properly.
Your Electronic Serial Number (ESN) will be shown in the One
Touch Activation dialog box (shown above). You may want to
keep this number handy for future reference.

1. Click Ye s to auto-program your device from the Sprint

network or No to cancel activation.

If you close out of Sprint Mobile Broadband, the next time

Note:

you launch Sprint Mobile Broadband, it will automatically
remind you to activate your device.

You may also manually activate your device from the Sprint
Mobile Broadband submenu. See “Sprint Mobile Broadband ­Novatel Wireless settings” on page 96.

2. When you start the activation process, this will begin a

Client Initiated Device Configuration (CIDC) session to
authenticate your user credentials on the Sprint

36 Section 2A: Installing the Sprint Mobile Broadband USB Modem

network. When activation is first initiated, Sprint Mobile
Broadband will display “Preparing Services...”.

3. During this step Sprint Mobile Broadband will also display

“Please Wait...”

4. Once the USB modem is provisioned successfully, it will start

OMA-DM (Open Mobile Alliance Device Management)
activation to update your user profile from the OMA-DM
server. If the USB modem is not provisioned or out of the
Sprint coverage area, the Sprint Mobile Broadband user

Section 2A: Installing the Sprint Mobile Broadband USB Modem 37

interface will display “Mobile Broadband: Searching for
service...” followed by an error message. (See Trouble
Activating Your Device below.)

5. Once the device successfully connects to the server, and

authenticates your user credentials properly, your
device is ready for use. The status of the main display
will show "Disconnected" if One Touch Activation is
successful.

6. You have now successfully completed the activation

process.

Sprint Mobile Broadband checks to ensure you have the latest

Note:

firmware installed. If there is a new firmware release for the
software, the “Firmware Update” pop-up dialog appears.

It is recommended that you confirm a successful activation.
See “Device Info & Diagnostics” on page 75 to view detailed
information about your device, software, and connections.
The Device Info & Diagnostics window displays your Phone
number, MSID, and user name. If visible, these items confirm
a successful activation.

On completion of this step, your USB modem is ready for use.
Section 2B: Sprint Mobile Broadband Software, beginning on
page 47, explains how to use the Sprint Mobile Broadband
software to manage and monitor your connections.

38 Section 2A: Installing the Sprint Mobile Broadband USB Modem

Activating Your Device: Mac OS X

Before you can use your device on the Sprint network, you must
activate your device and account.

The Sprint Activation Utility makes activation a quick and easy
task. The following steps guide you through the activation process.

Activating your Sprint Mobile Broadband device on the Sprint Network:

1. Once your computer has restarted, open your Applications

folder in the hard drive and launch the Sprint Activation
Utility application.

Disconnect any other connections to the Internet. Turn off

Note:

your AirPort connection and unplug any Ethernet
connections. Follow the onscreen prompts to complete the
activation process.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 39

2. The Sprint Activation Utility screen appears (shown

below). Click Continue.

3. The Activation Utility prompts you to insert the device.

Insert your device into your computer’s USB port.

40 Section 2A: Installing the Sprint Mobile Broadband USB Modem

4. Click Contin ue once the Sprint Activation Utility recognizes

your device.

5. The Sprint Activation Utility dialog will indicate that the

device is ready to be activated. Click Activate.

6. The Sprint Activation Utility will display “Activation In

Progress.” (This may take several minutes.)

Section 2A: Installing the Sprint Mobile Broadband USB Modem 41

7. Once you.ve activated your device you can close the

Sprint Activation Utility by selecting Quit.

8. On completion of this step, your device is ready for use.

Section 2B: Sprint Mobile Broadband Software,
beginning on page 47, explains how to use the Sprint
Mobile Broadband software to manage and monitor
your connections.

Please see Setting up your Mac Network Connections below

Note:

to connect to the Sprint network with you Sprint Mobile
Broadband device.

42 Section 2A: Installing the Sprint Mobile Broadband USB Modem

Setting up your Mac Network Connection:

1. Launch System Preferences from the Apple menu and select

the Network icon.

2. When you enter Network Preferences you will see a dialog

box recognizing the device. Click OK to close the dialog box

3. Select your device in the Show pull down menu.

4. Click the PPP tab and enter “#777” in the Telephone Number

field.

5. Click the Apply Now button.

6. Click the Modem tab and change the Modem selection in the

pull down menu to EVDO Support.

7. Uncheck the two boxes “Enable error connection.... “ and

“Wait for dial tone....” if preselected.

8. Click the Apply Now button.

9. You can now connect to the Sprint Network.

To use your Mobile Broadband Device follow the instructions
provided below based on your computer model:

If your computer is an Intel-based iMac or MacBook:

䢇 From the Phone menu you can connect or disconnect to the

Internet.

䢇 While connected, you can also see the duration of your

connection.

If your computer is a PowerPC-based PowerBook or iMac G-series:

1. Click System Preferences from the Apple menu ( ).

2. Select the Network icon and then select the Novatel Wireless

CDMA option from the Show pull down menu.

3. In the PPP tab, click Dial Now and then Connect to connect

your Sprint Mobile Broadband Device to the Sprint Network.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 43

You are now connected to the Sprint Network. From this
window you can connect or disconnect your Internet
connection. While connected, you can also see the duration
of your connection.

Trouble Activating Your Device

The following error message will appear if your data profile
could not be updated to prepare your device for Sprint
services.

If you are having trouble activating your device, move the
device to an area with stronger reception and try again. If you
are still not able to activate your device call Sprint Customer
Service to set up your Sprint wireless network account.

䡲 If you will be using your Sprint Mobile Broadband

USB modem primarily for business purposes, call
1-888-788-4727.

䡲 If your device is intended primarily for personal use,

call 1-888-715-4588.

You should have the following information available:

䡲 Your billing address
䡲 Your device’s ESN (electronic serial number) (The

ESN is printed on the device’s label and can also be
displayed during the installation process.)

44 Section 2A: Installing the Sprint Mobile Broadband USB Modem

䡲 A pen and paper to write down your account information

Inform your Sprint Customer Service representative that you
are activating a Sprint Mobile Broadband USB modem by
Novatel Wireless, Inc. (Ovation U727). During this call, Sprint
Customer Service will help you choose a

service plan

and

guide you through the activation process.

Section 2A: Installing the Sprint Mobile Broadband USB Modem 45

46

Section 2B

Sprint Mobile Broadband Software

In This Section

⽧ The Sprint Mobile Broadband Software

⽧ The Sprint Mobile Broadband Window

⽧ LED Overview

⽧ System Tray Icons

⽧ Establishing and Terminating Connections

⽧ Sprint Mobile Broadband Software Menu Options and Settings

⽧ The Sprint Mobile Broadband GPS Receiver Window

This chapter outlines the Sprint Mobile Broadband software interface
for your computer, including the components of the main window,
button usage, system tray icons, and more. Once you’ve mastered the
basics here, you’ll be ready to begin using your USB modem.

Section 2B: Sprint Mobile Broadband Software 47

The Sprint Mobile Broadband Software

The Sprint Mobile Broadband software allows you to manage
and monitor the connection between your device and the
network. Use the software to:

䢇 Determine your signal strength, roaming status, Sprint

connection availability, and other network parameters.

䢇 Initiate data calls.
䢇 View call statistics.
䢇 Enable and disable features such as Location-Based

Services and Always on Top (which allows you to set the
device software to display in front of other application
windows).

䢇 Set options related to Web messages, sounds played, and

the lock code security feature (which you can use to
prevent others from using your USB modem).

You must run the Sprint Mobile Broadband software anytime
you use your device unless you have configured the device to
run in NDIS mode with Novatel Wireless, Inc. Network
Adapter. (See “Novatel Wireless Network Adapter (NDIS)” on
page 91.)

48 Section 2B: Sprint Mobile Broadband Software

Starting Sprint Mobile Broadband

To launch Sprint Mobile Broadband:

䊳 Double-click the Sprint Mobile Broadband (Novatel Wireless)

desktop icon, located on your desktop.

– or –

Select Start > Programs > Sprint > Novatel Wireless > Sprint
Mobile Broadband (Novatel Wireless).

Depending on your settings in the Options window, the software
starts automatically anytime you connect your device.

Once you make a connection in the device software, you can
launch whichever application you want to use (such as your Web
browser or email application).

Use the Close button in the upper-right corner of the interface to
exit the software.

Section 2B: Sprint Mobile Broadband Software 49

The Sprint Mobile Broadband Window

Sprint Mobile Broadband features its own Custom Main
Interface (CMI) window. It includes the following
components:

䢇 A Menu button in the upper-left corner
䢇 Minimize and Close buttons in the upper-right corner
䢇 A message area (the left portion of the display)
䢇 An indicator area (to the immediate right of the message

area)

䢇 A button (“GO”) used to establish or cancel a connection
䢇 A Detail Drawer that displays the amount of data being

transferred and received

50 Section 2B: Sprint Mobile Broadband Software

About the Interface

The following application functions are available within the main
window of Sprint Mobile Broadband:

䢇 Close: Closes the interface and exits.
䢇 Go: Initiates a connection.
䢇 Stop: Ends or cancels a connection.
䢇 Minimize: Minimizes the interface to System Tray Mode.
䢇 Menu: Provides access to tools and options settings.

䢇

Message Area: Displays “Insert your device...,” “Ready,”
“Disconnect,” “Connect,” “Authenticating,” “Connecting,” or
“Connected” states. Other connection messages may apply
depending on your custom options. (See page 53.)

䢇 Transfer/Receive: Visual indicator of data activity.
䢇 Signal Strength: Visual indicator of signal strength.
䢇 Detail Drawer: Displays byte counter. Click “+” to expand

and “-” to close.

Section 2B: Sprint Mobile Broadband Software 51

The Menu Button

Clicking the Menu button, located in the upper-left corner of
the interface, provides access to the Sprint Mobile Broadband
menu.

Some menu options will remain inactive or unavailable if a
connection has not been established. Once a connection is
made, the options will become active. The Links menu option
and the Settings menu option both contain submenus. See
Section 2C, Menu Options, beginning on page 71, for details
on the Sprint Mobile Broadband options and settings.

52 Section 2B: Sprint Mobile Broadband Software

The Minimize and Close Buttons

The Minimize button closes the window but leaves the program
running. When the program is minimized, its icon in the system
tray can be used to determine the device status. (See “System Tray
Icons” on page 59.)

If the program is minimized, you can redisplay it by double-clicking
the desktop shortcut or launching the device software from the
Start menu. (See page 60 in this section.) You can also click the
icon in the system tray. (The icons are defined in “System Tray
Icons” on page 59.)

The Close button is used to exit the device software.

Connection Status

The Sprint Mobile Broadband interface provides information
about your current connection status. Other messages may appear
as a result of customized options.

Insert your Device...

If Sprint Mobile Broadband fails to detect a device, the message
“Insert your Device...” is displayed. In this state, the GO button is

Section 2B: Sprint Mobile Broadband Software 53

unavailable to indicate it cannot be engaged. The signal
strength icon is also not visible.

Disconnected

In this state, the GO button is available and the signal
strength icon is visible. Click GO to make a connection. Sprint
Mobile Broadband will connect to the Sprint provisioning
server to prepare your services and you will be prompted to
activate your device. Click Yes to activate your device.

Preparing Services

When you activate your device, the message “Preparing
Services” is displayed . Please wait while your subscription
services are validated. Once your services are validated you
are ready to use your device.

Sprint Mobile Broadband will display “Disconnected” when
ready. Click GO again to make a connection.

54 Section 2B: Sprint Mobile Broadband Software

Connecting

In this state, Sprint Mobile Broadband is attempting to make a
connection. During this action, the display will progress from
“Connecting” to “Authenticating,” to “Authenticated.” The signal
strength icon is visible and the GO button changes to Stop.

If you attempt to establish a Sprint connection that requires a
password, a dialog box appears. Enter the relevant information
and click OK to continue the connection process.

To cancel the connection, click Stop.

Connected

Once the connection is established, the message area
displays “Connected” and the transfer/receive icon is
now visible.

For other messages, see “Settings” on page 83 and
“Troubleshooting Tips” on page 101.

Section 2B: Sprint Mobile Broadband Software 55

Indicator Area

The indicator area displays icons that help you keep track of
your signal strength and roaming status, notify you when you
receive messages, and indicate whether certain options or
features are enabled.

The table below lists the indicator area icons and explains the
significance of each icon.

Indicator Area Icons

Icon Meaning

The Signal Strength indicator shows the strength of the
radio signal. The number of bars increases (up to a
maximum of six) as the signal strength increases.

Note: This icon is displayed only when data services are
available.

When no bars are shown, no connection is possible for one
of the following reasons:

䢇 You are outside of the Nationwide Sprint Network

service area.

䢇 The signal strength is too weak.
䢇 A network problem is preventing the device from

obtaining service.

The Transmit/Receive icon lets you know that a Sprint data
connection is active.

The CDMA 1xEVDO icon appears when CDMA 1xEVDO
service is available and active.

The Roaming indicator lets you know that you are roaming.
Roamng charges may apply.

56 Section 2B: Sprint Mobile Broadband Software

The GO Button

The GO button is used to establish and cancel a connection. The
text on the button changes during different connection stages.

䢇 GO – Ready to establish a connection. Click the button to start

a connection.

䢇 Stop – Once a connection is established, the Go button

changes to read Stop. A connection is being established or is
already established. Click the button to cancel or disconnect.

Section 2B: Sprint Mobile Broadband Software 57

LED Overview

Your device, has an LED light located near the antenna of the
device. The light operates as follows:

LED Status Indicates

Off (no light) The device has no power. The

Red No Servi ce.

Amber Error; Reset Modem.

Green (solid) The device is powered but is not

Green (blinking slowly) The device is powered and is

Green (intermittent blinking) The device is powered,

device may not be completely
inserted into the computer.

transmitting or receiving data.

searching for the network.

connected, and is sending or
receiving data.

58 Section 2B: Sprint Mobile Broadband Software

System Tray Icons

Sprint Mobile Broadband displays an icon in the system tray (in the
lower-right portion of the display screen on your computer). The
system tray icon indicates your connection status.

System Tray Icons

Icon Meaning

Connecting - Device is ready for connection or currently

making a connection.

Connected

data transfer in process.

Dormant

taking place

Disconnected - Sprint Mobile Broadband running, but no
connection in progress.

Error - Sprint Mobile Broadband has encountered a
hardware failure in your computer’s device or another error
while attempting to connect.

- Connection established to the network and

- Connection established but no data transfer

Section 2B: Sprint Mobile Broadband Software 59

Establishing and Terminating Connections

The Sprint Mobile Broadband interface can be used to
establish and terminate connections with the Sprint Mobile
Broadband USB modem by simply clicking the GO or Stop
buttons.

Sprint Mobile Broadband Software Menu Options and Settings

Click the
interface (see page 49), to open the Sprint Mobile Broadband
menu.

Menu options are descibed in Section 2C, Menu Options
beginning on page 71.

60 Section 2B: Sprint Mobile Broadband Software

Menu

button, located at the upper left of the

The Sprint Mobile Broadband GPS Receiver Window

Sprint Mobile Broadband features a GPS receiver interface that can
be enabled from the Sprint Location Services menu. (See “Sprint
Location Services Settings” on page 85 to display your GPS
Receiver interface.) The GPS receiver interface includes the
following components:

䢇 Minimize and Close buttons in the upper-right corner.
䢇 A message area (the left portion of the display).
䢇 An indicator area (to the immediate right of the message area).
䢇 A button (“GO”) used to establish/cancel a connection.
䢇 A GPS Detail Drawer that displays your location information,

such as your latitude and longitude coordinates, the GPS COM
port being used, and when your last location fix was acquired.

Section 2B: Sprint Mobile Broadband Software 61

GPS Receiver Connection States

The Sprint Mobile Broadband GPS receiver interface also
provides information about your current connection status.
GPS receiver connection states are as follows:

OFF (Location Disabled )

If Sprint Mobile Broadband fails to detect a device or Location
Services is disabled, the message “OFF” is displayed. In this
state, the GO button is grayed-out to indicate it cannot be
engaged. The Location Services privacy icon will also be
crossed out, indicating that Location Services is disabled and
privacy settings are on. (See “GPS Indicator Area Icons” on
page 68 for more information.)

By holding your cursor over the Location icon, Sprint Mobile

Tip:

Broadband will show you whether Location Services is
disabled as well as your privacy state.

62 Section 2B: Sprint Mobile Broadband Software

Location Enabled/Privacy Off

When Location Services is enabled, the Location Services privacy
icon will be not be crossed out, indicating Location Services are
available and privacy settings are now ‘off’. (For more information
about location-sensitive services and your privacy see “Location
Based Services” on page 165.)

The GO button is also available when Location Services is enabled.
Click GO to connect.

By holding your cursor over the Location icon, Sprint Mobile

Tip:

Broadband will display a screen tip indicating that Location
Services is enabled and privacy is off.

Val i da ti ng

When you start a GPS connection the validation and authorization
process begins. The software will attempt to connect to the
network to validate your user privileges and wireless data
subscription, before location information is acquired. During this
time the GO button changes to Stop.

Section 2B: Sprint Mobile Broadband Software 63

Searching

After the network successfully validates your privileges, the
device will automatically request GPS satellite almanac
information from the network, so that it knows where to find
the satellites. Once it retrieves the almanac information the
device will then talk directly to the satellites to obtain your
location coordinates. While the GPS Receiver searches for GPS
satellites the message “Searching” is displayed.

If no satellites are acquired within 30 seconds, an error
message is displayed: “No GPS satellites are currently
available. Please move outdoors to a new location and try
again.”

The Sprint Location Services Welcome screen will display each

Note:

time you make a connection unless this dialog box has been
disabled. Uncheck the ‘Always show Welcome Screen’ box if
you do not want this message to appear.

64 Section 2B: Sprint Mobile Broadband Software

Acquired

When the device is ready to use GPS Location-Based services or
GPS (MS-Based) applications the GPS satellite icon will turn from
red to yellow, then to green (if more than four satellites are found;)
and the status area will display “Acquired”. The number of bars
increases (up to a maximum of four) as the number of satellites
found increases.

By holding your cursor over the GPS satellite icon, you can

Tip:

determine the number of satellites that have been found.

When the GPS Receiver interface is expanded, your location
information will be shown in the detail drawer, including the date
and time of your last location fix.

For more detailed information about your GPS receiver, see

Note:

“Global Positioning System Receiver” on page 116.

Section 2B: Sprint Mobile Broadband Software 65

GPS Receiver On

The GO button is unavailable and the Stop button is visible.

Press Stop to turn off the GPS receiver. The GPS receiver will
stop transmitting immediately and close the GPS port.

GPS Off with Location Services Enabled

When the GPS receiver is off or disconnected from the
network and Location Services is enabled, the Go button will
be visible and the GPS interface will display “GPS Receiver:
OFF.”

For the best network performance, we recommend that you

Note:

use the GPS receiver only when using Location Services.

To disable Location Services, hide the GPS receiver, or change
these settings, refer to changing Sprint Location Services on
page 85.

66 Section 2B: Sprint Mobile Broadband Software

Location Disabled/Privacy On

When Location Services is disabled, the Location Services icon will
be crossed out and the detail drawer will not display any
information. The GO button is also unavailable.

By holding your cursor over the Location icon, Sprint Mobile

Tip:

Broadband will display a screen tip indicating that Location
Services is disabled and privacy is now on.

Section 2B: Sprint Mobile Broadband Software 67

GPS Indicator Area

The GPS indicator area displays icons that help you keep track
of your GPS receiver and privacy status, and indicate whether
certain options or features are enabled. The table below lists
the indicator area icons and explains the significance of each
icon.

GPS Indicator Area Icons

Icon Meaning

The Location Services privacy icon is enabled only when
location services are available. This icon will also show
you whether location-based privacy settings are on or off.

When the Location Services privacy icon is crossed out no
connection is possible for one of the following reasons:

䢇 Sprint Mobile Broadband software fails to detect a

device.

䢇 Location Services is disabled; privacy is on.
䢇 You are outside of the network service area.
䢇 A network problem is preventing the device from

obtaining service.

The GPS Satellite Transmit/Receive icon is grayed out to
indicate that service is available, but not active. The GPS
receiver is off.

The GPS Satellite Transmit/Receive icon turns red to
indicate that your GPS receiver is active but is waiting to
validate your user privileges and is not usable.

When the GPS Satellite icon turns yellow it indicates that
GPS is ON and usable but with lower accuracy.

The GPS Transmit/Receive icon turns green to indicate
that your GPS receiver is active and location
coordinates have been aquired. It also shows you the
number of satellites that have been found.

68 Section 2B: Sprint Mobile Broadband Software

Establishing and Terminating GPS Connections

The GPS receiver interface can be used to establish and terminate
a GPS session with your device by simply clicking the GO or Stop
buttons on the GPS Receiver.

The text on the button changes during different connection
stages.

䢇 GO – Ready to establish a connection. Click the button to start

a connection. This directs the device to open the GPS port on
your computer.

䢇 Stop – Once a connection is established, the Go button

changes to Stop. A connection is being established or is
already established. Click the button to cancel or disconnect.
The GPS receiver will stop transmitting immediately and close
the GPS port.

Using your GPS Receiver with GPS Applications

The GPS receiver also allows you to use, various GPS applications,
such as Microsoft Streets & Trips, using your device.

In order to use the GPS COM port on your computer to obtain
location coordinates with a GPS application you must first:

䢇 Install the GPS application, and start Sprint Mobile Broadband.
䢇 Click GO on the GPS receiver interface to direct the GPS receiver

to start, and then start the location-based application. (See
“The Sprint Mobile Broadband GPS Receiver Window” on
page 61.)

䢇 Once you make a connection in the device software, you can

launch any location-based application you have installed on
your computer.

Section 2B: Sprint Mobile Broadband Software 69

70

Section 2C

Menu Options

In This Section

⽧ Overview of Menu Items

⽧ Menu Item Details

⽧ Settings

Sprint Mobile Broadband’s primary menu options allow you to manage
your device’s connections and settings. This chapter provides an
overview and brief description of each of the options available under
the Menu drop-down list.

Section 2C: Menu Options 71

Overview of Menu Items

To display Sprint Mobile Broadband’s primary menu, click the
Menu button at the top left corner of the interface.

The table on the next page lists the various menu items with
brief descriptions and links to more detailed information.

72 Section 2C: Menu Options

Menu Items

Menu Item Description For more

Alert Log

View information about device

information,
see:

Page 7 4
errors or failures by date and time,
alert, connection name, and type.

Connection
History

View information about data
connections by date and time,

Page 7 4

type, and duration.

Device Info &
Diagnostics

View detailed information about
your device, software, and

Page 7 5

connections.

Software
Updates

Check for posted updates to
Sprint Mobile Broadband or

Page 8 0

configure to automatically check
for updates.

Location &
Search Services

Access real-time 3D visual maps;
get driving directions or perform

Page 7 6

local business searches directly
from your GPS-enabled device.

Links

When connected to the Sprint

Page 8 1
National Network, provides a link
to the Sprint Web site.

Help

Open the Sprint Mobile

Page 8 2
Broadband Help file.

About Sprint
Mobile
Broadband

Settings

View the opening Sprint Mobile
Broadband software
identification screen.

Configure Sprint Mobile

Page 8 2

Page 8 4
Broadband to best suit your needs
and preferences.

Exit

Close the Sprint Mobile

Page 3 3
Broadband software application.

Section 2C: Menu Options 73

Menu Item Details

Alert Log

The Alert Log provides a record of all alerts that have been
generated while establishing and maintaining your
connections and settings. You can use the Alert Log to help
isolate and resolve connection issues.

To di sp la y t he Al er t L og :

䊳 Select Menu > Alert Log.

To clear the Alert Log:

1. From the Alert Log window, click Clear.

2. You will see: “Clear all entries from the Alert Log?” Click

Ye s to delete all records. Click No to cancel.

Connection History

The Connection History dialog maintains a record of your data
connections. You can choose whether to keep a record of your
connection history by

To enable or disable Connection History:

䊳 Select Menu > Settings > General > Keep Connection

History.

A check mark next to the option indicates that it is enabled.

To display the Connection History:

䊳 Select Menu > Connection History.

For each message, the Connection History displays:

䢇 The date and time the connection was initiated.
䢇 The phone number dialed for data connections.
䢇 The type of connection.
䢇 The duration of the connection.

enabling or disabling this feature.

74 Section 2C: Menu Options

Deleting Records

To delete all records in the Connection History:

1. From the Connection History window, click Clear.

2. You will see a prompt: “Cear all entries from the Connection

History?” Click Ye s to delete all records. Click No to cancel.

Device Info & Diagnostics

The Device Info & Diagnostics window displays detailed
information about your Sprint Mobile Broadband USB modem,
Sprint Mobile Broadband software, signal strength, port
configuration, and more.

The information displayed in this window includes:

䢇 Manufacturer of your device
䢇 Model of your device
䢇 Firmware version.
䢇 Device phone number.
䢇 Your active user name on the Sprint network
䢇 Hardware version.
䢇 Sprint Mobile Broadband software version and build.
䢇 Version of PRL (Preferred Roaming List, which specifies the

radio frequency channels that the USB modem is permitted to
use).

䢇 Device's capabilities and coverage.
䢇 Various communication and device tests and results.

To access the Device Info & Diagnostics menu:

䊳 Select Menu > Device Info & Diagnostics.

Section 2C: Menu Options 75

To view information about your system, including installed files:

䊳 Click the System Information button.

Information obtained from the System Information sections
can be used to create a report that can be saved and then sent
via email to a Sprint Customer Service representative to help
in troubleshooting your computer.

Location & Search Services

The Location & Search Services menu provides quick access to
real-time 3D visual maps; you can get driving directions or
perform local business searches directly from your GPS-ready
device. Your device can identify your locale instantly in order
to get the directions, help, or services you need while mobile.
Use Location & Search Services to find the nearest Sprint
store, nearby restaurants, banks, hotels, gas stations, or
coffee houses using the wireless-assisted global positioning
system (GPS) built into your device.

When you use Sprint Location & Search Services and agree to
the Privacy Consent Message, your Internet browser will start
and connect to either Microsoft Live™, MapQuest®, Yahoo!®
Maps, or Google
select under Mapping and Search Service preferences. The
default is Microsoft Live. To change these settings see
“Mapping and Search Service” on page 88.

Accessing the Location & Search Services Menu

1. Click Menu on the Sprint Mobile Broadband Interface.

2. Select Location & Search Services from the submenu.

The Privacy Consent Agreement screen appears (if this option
is enabled or turned on). Please read the Privacy Consent
Agreement carefully and select “Accept” to agree to the
Privacy Consent Agreement terms or “Do Not Accept” to
cancel the service.

TM

Maps depending upon the service you

76 Section 2C: Menu Options

If you do not wish to see the Privacy Consent Agreement,

Note:

select the Do not show again check box. You can change these
settings at any time by selecting (checking) this option from
the Settings > Sprint Location Services menu.

Once you accept the agreement a series of messages will appear.
Your device will attempt to connect and acquire the services that
you selected.

There are limitations to this service that you should be aware

Note:

of. Please refer to Location-Based Service Limitations below.

After service is found, click GO from the Sprint Mobile Broadband
main window to connect.

Location-Based Service Limitations

This section describes the limitations that apply to all Sprint’s
Location-Based Search Services sold under a Sprint Agreement.
Please note the following:

1. You are allowed only one location fix per hour while indoors.

2. You must be in Sprint’s coverage area in order to obtain a

location fix indoors.

3. You must also be connected to the Sprint Mobile Broadband

network in order to acquire a location fix while indoors.

4. Location mobility is not fully supported in this release.

Section 2C: Menu Options 77

Location-Based Services use Advanced Forward Link
Trilateration (AFTL) while you are indoors or when there are
no satellites in view. AFTL is a type of handset-based position
location technology. Unlike A-GPS, AFLT does not use GPS
satellites to determine location. To determine location, your
device takes measurements of signals from nearby cellular
base stations (towers) and reports the time and distance
readings back to the network, which are then used to
triangulate an approximate location of the device. In general,
at least three surrounding base stations are required to get
an optimal position fix.

AFLT is only used while indoors or when satellites are not in

Note:

view. AFLT accuracy is limited by the geometry of the cell
towers surrounding the device requesting location
information.

If you are outside you may be able to obtain an updated GPS
fix more often than once an hour depending on the level of
visibility.

Weather conditions may also limit your ability to acquire a
GPS fix while outside.

78 Section 2C: Menu Options

Location Services Menu

The Sprint Location Services menu is displayed when service has
been acquired (shown below). From this menu you can locate the
nearest Sprint store, restaurants, banks, hotels, gas stations, or
coffee houses by clicking one of the hyperlinks.

Location-Based Service (LBS) Information

Your exact latitude and longitude coordinates are shown in the
box above the Sprint Logo along with the time service was
acquired.

Section 2C: Menu Options 79

Sprint Location & Search menu options

The Sprint Location & Search menu gives you the following
options to choose from:

Find Nearest

䊳 To search for specific information you can type directly

in the Find Nearest search box. Enter your search term
and click Go.

Finding a Sprint Store, Restaurant, Bank, Hotel, Gas Station, or
Coffee House

䊳 Click any of the hyperlinks to launch your Internet

browser and perform a live search. For example, clicking
Find Nearest Coffee House using Microsoft Live will
launch your browser and automatically connect to the
Microsoft Live Web site using your search criteria.

To change your settings refer to Settings, Sprint Location

Note:

Services. You must close out of the Location & Search Services
menu in order to change your settings.

Accessing Sprint’s Web site

Click the Sprint Logo to access the Sprint Web site. Through
From there, you can access most of

the services

described in
this section, including technical support, as well as product
information.

Software Updates

From time to time, Sprint may release updates to your
Sprint Mobile Broadband software. These updates may add
new features or improve the network performance. This
menu option allows you to check for any posted updates or to
set up an automatic monthly check for updates.

80 Section 2C: Menu Options

To check for software updates:

䊳 Select Menu > Software Updates > Check Now.

To enable or disable automatic monthly checks:

䊳 Select Menu > Software Updates > Check for updates once a

month.

A check mark next to the option indicates that it is enabled. Click

OK to save changes and exit the Software Updates dialog box.

Links

During an active data connection, this menu option provides a
hyperlink to the Sprint Web site. To access this link, select Menu >
Links > Sprint Web Site.

䢇 Choose Sprint Broadband Coverage to access Sprint Nextel's

Power Network Coverage Tool. This tool provides color-coded
maps of Sprint's wireless coverage areas when using your
device outdoors under optimal conditions. Once you access the
Web site, type a ZIP code in the Coverage area and click Check
Coverage to access the tool.

䢇 Choose Digital Lounge to access Sprint's Digital Lounge™.

Download the latest applications, games, full music tracks and
Web broadcasts — or search the Digital Lounge.

䢇 Choose the Speed Test option to access Sprint's Speed Test

application and test your current Mobile Broadband network
speeds. The speed test can evaluate the upload and download
speeds from your computer to the Sprint network.

䢇 Choose Sprint Web Site to directly access www.sprint.com.
䢇 Select Sprint Easy Office to connect directly to Sprint Easy Office

The Sprint Mobile Broadband Links menu does not allow you

Note:

to add or remove links. Continue to manage direct links to
your favorite Web sites through your Web browser menu.

Section 2C: Menu Options 81

Help

This menu item provides direct access to an online help file.
You can also access the help file from any window within
Sprint Mobile Broadband by pressing the ‘F1’ key on your
keyboard. To access Help, select Menu > Help.

About Sprint Mobile Broadband

The About Sprint Mobile Broadband menu option allows you
to display the Sprint Mobile Broadband opening splash
screen, which appears when you launch Sprint Mobile
Broadband.

䊳 Select Menu > About Sprint Mobile Broadband.

82 Section 2C: Menu Options

Settings

The Settings submenu allows you to configure Sprint Mobile
Broadband to suit your preferences. In the Settings window you
can:

䢇

Enable and disable several features, including Window Always on
Top and Connection History.

䢇

Set program launch options.

䢇

Customize Sprint connection settings.

To access the Settings menu:

1. Click Menu on the Sprint Mobile Broadband interface.

2. Select Settings from the submenu.

Section 2C: Menu Options 83

Settings Submenu

The Settings submenu contains three options:

䢇 General
䢇 Sprint Location Services
䢇 Sprint Mobile Broadband - Novatel Wireless or Sprint

Data Link (depending on the type of connection).

General

To display the General settings options, select Menu > Settings
> General. Then you can customize Sprint Mobile Broadband

by selecting the following options:

䢇 Play Sound Effects – Select this check box to hear a clicking

sound whenever an action is taken in Sprint Mobile
Broadband.

䢇 Always on Top – When checked, the Sprint Mobile

Broadband window is displayed in front of all other open
application windows, even if another window is placed
over the Sprint Mobile Broadband window.

䢇 Start in System Tray – Select this check box to have the

Sprint Mobile Broadband interface visible on your screen
regardless of which applications are open.

䢇 Keep Connection History – When selected, Sprint Mobile

Broadband logs all connections in the connection history.
(For details on Connection History, see page 74.)

䢇 Launch when Windows Starts – When selected, Sprint

Mobile Broadband opens automatically upon startup of
your computer.

When finished, click Apply and then OK to save changes and
close the Settings dialog box.

84 Section 2C: Menu Options

Sprint Location Services Settings

To customize your Sprint Location Services settings, select Menu >
Settings > Sprint Location Services, and then select from the

following menu options:

䢇 Enable Location Services – Select this check box to have the

location on your device enabled upon a successful connection
to the Sprint network. You can disable this feature at any time
for your privacy by deselecting (unchecking) the Enable
Locations Services check box from this menu. (See “Sprint
Location Services Dialog Box” on page 87.)

䢇 Display LBS Welcome Screen – Select the LBS Welcome Screen

check box if you would like to have a welcome screen appear
when you connect to Sprint Location Services. You can disable
the LBS Welcome Screen by deselecting this check box, or by
deselecting the Always show Welcome Screen check box from
the Welcome Screen (shown below) when it is displayed.

Section 2C: Menu Options 85

䢇 Display ‘Location & Search Services’ on the menu – Select

this check box to have this option available from the
Sprint Mobile Broadband main menu. Unchecking this
option will remove Location & Search Service from the
main menu. You can display Location & Search Service on
the menu at any time by selecting this option.

䢇 Display Privacy Consent for NMEA – Select this check box if

you wish to see the Privacy Consent Agreement for
National Marine Electronics Association (NMEA) when
you use Location & Search Services.

䢇 Display Privacy Consent for ‘Location & Search Services’ Menu

– Select this check box if you want to see the Privacy
Consent Agreement for ‘Location & Search Services’ on
the menu. You can change these settings at any time by
selecting (checking) this option from the Settings > Sprint
Location Services menu.

䢇 Display GPS Receiver – Select this check box to have the

GPS Receiver interface displayed when you start Sprint
Mobile Broadband. The GPS Receiver will show under the
main interface (shown below). When this box is
unchecked the GPS Receiver interface will not be shown.

86 Section 2C: Menu Options

䢇 Auto Start GPS – Select this check box to automatically start

GPS Location Services when you connect to the network. The
next time you connect to the network, Sprint Location Services
will also start. The GPS Receiver will display “GPS Receiver:
ON”. Refer to GPS Receiver States for more information.

䢇 When finished, click Apply and then OK to save changes and

close the Settings dialog box.

Sprint Location Services Dialog Box

䊳 Click OK to close the Sprint Location Services dialog box.

Section 2C: Menu Options 87

Mapping and Search Service

The Mapping & Search Service section is used to set your
connection preferences or service settings. You can select to
connect to Microsoft Live, Map Quest, Yahoo! Maps, or
Google Maps.

This section lets you choose from the following options:

䢇 Microsoft Live – Select the Microsoft Live option to have

Sprint Mobile Broadband connect to Microsoft Live every
time you perform a location search. By selecting this
option, your browser will automatically connect to the
Microsoft Live Web site.

䢇 MapQuest – Select the MapQuest option to have

Sprint Mobile Broadband connect to only MapQuest. You
can disable MapQuest at any time if you are not
connected to any network by selecting another option.

䢇 Yaho o! Ma ps – Select the Yahoo! Maps option to have

Sprint Mobile Broadband connect to only Yahoo! Maps.
When you apply this option, the next time you make a
connection and perform a location search, Sprint Mobile
Broadband will perform a location search for only Yahoo!
Maps.

䢇 Google Maps – Select the Google Maps option to have

Sprint Mobile Broadband connect to only Google Maps.

88 Section 2C: Menu Options

GPS Mode

The GPS (MS-Based) Mode section is used to set your GPS
connection preferences or service settings. You can select to connect
only to basic services, or only premium services when they become
available. There may be surcharges for premium services depending
upon your service and the type of account you have.

The GPS Mode section gives you the following options to choose from:

䢇 Basic: Select the Basic option for basic services.

䢇

Premium

Broadband connect to only premium services
become available.

: Select the Premium option

You can disable this option at any time if you

to have Sprint Mobile

once they

are not connected to any network by selecting another option.

There are limitations to Location-Based Services. Please

Note:

review the Location-Based Service limitations below.

Location-Based Service Limitations

You are allowed only one location fix per hour while indoors.
Location mobility is not fully supported in this release. Please note
the following:

䢇 You must be in Sprint coverage area in order to obtain a

location fix while indoors.

䢇 You must also be connected to the Sprint network in order to

acquire a location fix while indoors.

Applying your GPS Mode Preference

1. Click OK or Apply on the Settings dialog box to set your mode

preference.

2. Click OK to close the dialog box.

Section 2C: Menu Options 89

GPS Testing

You can perform GPS preconnection tests before you connect
to the Sprint network. Your device’s GPS receiver must be
locked on to at least three orbiting satellites to calculate a 2D
position (latitude and longitude) and track movement. When
it is locked on to four or more satellites, the GPS receiver can
determine your 3D position (latitude, longitude, and
elevation).

䊳 Click the Te st GPS button to perform the test. The

number of satellites found, your HEPE (horizontal 3D
estimated position error), latitude, longitude, and
elevation will be shown in the box to the right of this
section.

Sometimes geomagnetic disturbances in the earth’s

Note:

atmosphere and sunspots can affect the ability to fix on your
position. If you are within Sprint’s coverage area and still
cannot connect, such factors may be the cause.

90 Section 2C: Menu Options

Sprint Mobile Broadband Settings

To customize your Sprint Mobile Broadband - Novatel Wireless
settings, select Menu > Settings > Sprint (connection name), and then
select from the following menu options:

䢇 Always Show Welcome Screen – Select this check box if you

would like to have a welcome screen appear upon a successful
connection to the network.

䢇 Go Automatically When Ready – Select this check box to have

Sprint Mobile Broadband automatically connect to the
network when you insert your device.

䢇 Enable Network Adapter (NDIS) – Allows you to establish a

Novatel Wireless (1xEV-DO) connection to connect to the
network automatically without launching Sprint Mobile
Broadband. You can disable the Enable Network Adapter mode
at any time by deselecting the Enable Network Adapter (NDIS)
check box from this menu. (See below for more information
about enabling NDIS.)

䢇 Enable LED on Device – Your Sprint Mobile Broadband device,

has two LED lights located near the antenna of the device.
Select Enable LED on Device to turn on the LED feature.

Novatel Wireless Network Adapter (NDIS)

Enabling the Novatel Wireless Network Adapter enables always-on
connectivity much like an Ethernet card and eliminates the need to use
Sprint Mobile Broadband. As soon as the USB connector is inserted into
your USB port, the device connects to the network automatically. The
connection is also reestablished when your computer comes out of
hibernate and standby modes.

Section 2C: Menu Options 91

To enable the Novatel Wireless Network Adapter:

1. Disconnect your device from the network. (If you are

connected to the network, the Enable Network Adapter
[NDIS] check box will be disabled.)

2. Access Menu > Settings > Sprint Mobile Broadband -

Novatel Wireless.

3. Place a check mark in the check box designated Enable

Network Adapter (NDIS), click Apply, and then click OK.

The first time you enable the Network Adapter (NDIS) mode,

Note:

Windows will automatically install the network drivers for the
Sprint Mobile Broadband USB modem - Novatel Wireless EV-DO
Network Adapter. Once Windows detects the new hardware, a
“Found New Hardware” pop-up message will appear in your
system tray followed by the “Ready to Use” message.

Your device must be act ivated with Sp rint and you m ust be with in
the Sprint coverage area for this feature to work.

䢇 You may now use your device in NDIS mode and

experience automatic connectivity without launching
Sprint Mobile Broadband.

Service Settings (Mode)

The Mode section is used to set your connection preferences or
service settings. You can choose to connect to only 1xEV-DO
(high speed) or 1xRTT (lower speed) wireless networks, or you
can let Sprint Mobile Broadband select your network
connections.

The Mode section gives you the following options to choose from:

䢇

Automatic

have Sprint Mobile Broadband select your connections. By
selecting this option, Sprint Mobile Broadband will
automatically select one of the wireless networks available
in your area when you launch a connection.

: Select the Automatic option if you would like to

92 Section 2C: Menu Options