Sprint Nextel Telephone User Manual

Phone User Guide

SprintVision® Phone
KATANA® II by SANYO®

www.sprint.com

© 2007 SprintNextel. All rights reserved. SPRINT, the NEXTEL name and
logo, and other trademarks are trademarks of Sprint Nextel. SANYO is a
registered trademark of SANYO Electric Co., Ltd.

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Getting Started With SprintService . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . .9

2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

FrontView of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . .20

Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . .23

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . .44

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

TTY Use With SprintService . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . .73

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Erasing Phone Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Resetting the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Resetting My Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Resetting Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Resetting Your Picture Mail Account . . . . . . . . . . . . . . . . . . . . . . . . .82

Security F

eatures for SprintVision . . . . . . . . . . . . . . . . . . . . . . . . . . .83

2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . .84

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . .93

Prepending a Phone Number From Call History . . . . . . . . . . . . . . .94

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Assigning a Group Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Erasing a Contacts Entry From the List . . . . . . . . . . . . . . . . . . . . . .101

Assigning an Image to a Contacts Entry . . . . . . . . . . . . . . . . . . . . .102

Assigning a Ringer Type to an Entry . . . . . . . . . . . . . . . . . . . . . . . . .102

Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Dialing SprintServices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

2G. Using the Phone’s Calendar and Tools . . . . . . . . . . . . . .105

Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . .115

2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . .116

Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

2I. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . .124

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Sending Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Managing SprintPicture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

2J. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . .145

Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Using the Trusted Devices Options . . . . . . . . . . . . . . . . . . . . . . . . .150

Sending Data via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .153

3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . .154

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

3B. Sprint Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

SprintVision Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Getting Started With SprintVision . . . . . . . . . . . . . . . . . . . . . . . . .173

Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Downloading Premium Services Content . . . . . . . . . . . . . . . . . . .183

Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

Using Your Phone as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

SprintVision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

3C. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Getting Started With SprintVoice Command . . . . . . . . . . . . . . .197

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . .198

Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . .199

Accessing Information Using Sprint Voice Command . . . . . . . .200

Section 4: Safety and Warranty Information . . . . . . . .201

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . .202

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Maintaining Safe Use of and Access to Your Phone . . . . . . . . . .204

Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . .206

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . .212

4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . .213

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Welcome to Sprint

The Power To Do More.

Sprint and Nextel have come together offering you more
choice and flexibility to do whatever you want, whenever
you want.

This powerful combination brings you access to more
products, more services, and more of what you need to do
more of what you want. With Sprint, the power is back in
your hands, where it belongs. Sprint. Power Up.

Welcome and thank you for choosing Sprint.

i

Introduction

This Phone User Guideintroduces you to Sprint service and
all the features of your new phone. It’s divided into four
sections:

l Section 1: Getting Started

l Section 2: Using Your Phone

l Section 3: Sprint Service Features

l Section 4: Safety and Warranty Information

Throughout this guide, you’ll find tips that highlight special
shortcuts and timely reminders to help you make the most
of your new phone and service. The Table of Contents and
Index will also help you quickly locate specific information.

You’ll get the most out of your phone if you read each section.
However, if you’d liketo getright to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you’ll
be ready to use your phone in no time.

Phone
Guide
Note:

Because of updates in phone softw
guide may not be the mostcurrent version for your
phone.Visit w

Wireless

user guide.

ww.sprint.com and log on to

to access the most

are, this printed

MySprint

recent version of the phone

WARNING

ii

Please refer to the Important Safety Information
section on page 202 to learn about information that
will help you safely use your phone. Failure to read
and follow the Important Safety Information in this
phone guide may result in serious bodily injury,
death, or property damage.

Want to keep track of
your minutes?

It’s easy to check right
from your phone!

You’ll hear a summary of your service plan minutes and
the minutes remaining in your current billing cycle, along
with your phone’s individual usage if you’re on a shared
plan. You’ll also hear a summary of your account balance
and your most recent payment information.

From the Sprint Vision Home Page, select My Account
(Option 0). You’ll see many helpful categories including
Payment Due, Current Usage, and Plan Overview. Select a
topic to display the latest information.

Dial

Use Your Phone’s Web Browser

Note

Reported minutes and balances are estimates only. Please
consult your Sprint invoice for actual minutes used.

iii

Your Phone’s Menu

The following table outlines your phone’s list menu structure.
For more information about using your phone’s menus, see
“Navigating Through Phone Menus”on page 23.

1: MISSED ALERTS

2: CALL HISTORY

1: OUTGOING
2: INCOMING
3: MISSED
4: RECENT CALLS
5: ERASE HISTORY

1: Outgoing 2: Incoming 3: Missed
4: RecentCalls 5: All

3: CONTACTS

1: FIND/ADD ENTRY
2: GROUP
3: SPEED DIAL #S
4: MY NAME CARD
5: WIRELESS BACKUP

(Before subscribing)

1: Subscribe

fter subscribing)

(A

1: Alert 2: View Status 3: Troubleshoot
4: Learn More 5: Unsubscribe

6: SERVICES

1: Customer Service 2: Dir Assistance 3: Account Info
4: Sprint Operator 5: Voice Command

2: Learn More

4: MESSAGING

1: SEND MESSAGE

1: Text 2: Picture 3: VoiceSMS

iv

2: TE

XT

3: PICTURE MAIL
4: VOICESMS
5: IM & EMAIL
6: CHAT &DAT IN G
7: VOICEMAIL

1: Call Voicemail 2: Call:Speaker On 3: Details
4: Clear Count

8: SETTINGS

1: Notification 2: Preset Msgs 3: Text
4: VoiceSMS

5: MY CONTENT

1: GAMES

1: Get New 2: My ContentManager

2: RINGERS

1: Get New 2: My ContentManager

3: SCREEN SAVERS

1: Get New 2: My ContentManager

4: APPLICATIONS

1: Get New 2: My ContentManager

5: IM & EMAIL

1: Get New 2: My ContentManager

6: CALL TONES

6: PICTURES

1: CAMERA

Select Options(right softkey) and press the navigation key up and down to display
the following options:

1: Picture Mode

1: Normal 2: Beach/Snow 3: Scenery
4: Night/Dark 5: Soft Focus

2: Zoom (not available when Resolution is set to High)

v

3: Self-Timer

1: Off 2: 10 Seconds 3: 5 Seconds

4: Fun Tools

1: Multiple Shots 2: Stitch Shot 3: Fun Frames
4: Color Tone

5: Image Controls

1: Brightness 2: White Balance

6: Camera Settings

1: Resolution 2: Quality 3: Shutter Sound
4: Status Bar

7: Pictures In Camera

8: Key Guidance

9: User Settings

2: MY PICTURES

1: In Camera 2: Saved to Ph.

3: ONLINE ALBUMS

1: View Albums 2: Upload

4: PRINTS BYMAIL

INGS

5: SETT

& INFO

1: Auto Delete 2: Account Info

7: WEB

8: TOOLS

1: VOICE MEMO

1: Record 2: List 3: Screen Call

2: BLUETOOTH

DAR

3: CALEN
4: ALARM CLOC
5: COUNTDOWN
6: STOPWATCH

K

vi

7: WO

RLDCLOCK

8: CALCULATOR
9: UPDATE PHONE

9: SETTINGS

1: SOUNDS

1: Ringer Type

1: Incoming Calls 2: Voicemail 3: Messaging
4: Calendar/Alarm

2: Volume

1: Ringer 2: Advanced Ringer 3: Receiver
4: Application 5: Start-up/Pw-off 6: Key Beep

3: Vibrate Pattern

1: Incoming Calls 2: Voicemail 3: Messaging
4: Calendar/Alarm

4: Alerts

1: Service 2: Voicemail 3: Messaging
4: Minute Beep

5: Others

1: Tone Length 2: Tone Type 3: Start-up Tone
4: Power-off Tone 5: Voice Prompt 6: Key Press Echo

2: DISPLAY

1: Backlight

1: Main LCD 2: Key 3: Sub LCD

2: Power Save Mode

3: Greeting

4: Animation

1: Standby 2: Outgoing Calls 3: Service Search

5: Incoming Calls

1: Preset 2: My Content 3: -Get New

a 5: Saved to Phone 6: Off

4: In Camer

5: Signal Fade

vii

6: Screen Saver

1: Main LCD 2: Sub LCD

7: Clock/Calendar

1: Main LCD 2: Sub LCD

8: Others

1: Font Size 2: Match Area Code 3: Return to Idle
4: Sleep Mode

3: DATA

1: Enable/Disable Data

2: Net Guard

3: Update Profile

4: WIRELESS BACKUP (DefaultSettings)

1: Subscribe

2: Learn More

5: LOCATION
6: BLUETOOT H

1: Enable/Disable

2: Visibility

3: Voice Priority

4: My Device Name

5: My Device Info

7: MESSAGING

1: Notification

2: Preset Msgs

3: Text

1: Send Callback# 2: Delivery Receipt 3: Signature
4: Drafts Alert

4: VoiceSMS

1: Speakerphone 2: From Name 3: Connection Alert
4: Auto Delete

viii

8: SE

CURITY

1: Lock Phone

1: Unlocked 2: Lock Now 3: On Power-up

2: Picture Mail

1: Lock Pictures 2: Reset Picture Mail

3: Erase/Reset

1: Erase Ph. Book 2: Erase My Content 3: Erase Pictures
4: Erase Voice Data 5: Erase Voice Tag 6: Erase Messages
7: Reset Browser 8: ResetFavorites 9: Default Settings
0: Reset Phone

4: Others

1: Change Lock 2: Limit Use 3: Special #s
4: Lock Services

9: OTHERS

1: Airplane Mode

2: Roaming

1: Set Mode 2: Call Guard 3: Data Roam Guard

3: Text Entry

1: Auto-Capital 2: My Words 3: Input Language
4: Default Input 5: Auto-Space 6: T9 Settings
7: Add Word 8: Help

4: Any KeyAnswer

5: Auto Answer

1: Hands-free 2: Speakerphone

6: Open/Close Flip

1: Open 2: Close

7: Abbrev. Dial

8: Headset Mode

1: Turbo Button 2: Ringer Sound

9: TTY

ix

10: Navigation Keys (Default Settings)

1: Left Navigation (Web) 2: Right Navigation (Alarm Clock)
3: Up Navigation (Send Text) 4: Down Navigation (My Content)

11: Side Key Guard

12: Set Time/Date

13: Language

1: English 2: Español

0: PHONE INFO

1: Phone#/User ID

2: Icon Glossary

3: Version

4: Advanced

IN USE MENU

Select Options(right softkey) to display the following options:

1: Flash 2: Mute/Unmute 3: Speaker On/Speaker Off
4: Three-Way Call 5: Missed Alerts 6: Call History
7: Contacts 8: Messaging 9: Tools
0: Settings

x

Section 1

Getting Started

Section 1A

Setting Up Service

In This Section

l Getting Started With Sprint Service (page 3)

l Setting Up Your Voicemail (page 4)

l SprintAccountPasswords (page 5)

l Getting Help (page 6)

Setting up service on your new phone is quick and easy.

This section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint service.

2 Section 1A: Setting Up Service

Getting Started With Sprint Service

END

Determining if Your Phone is Already Activated

If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you need
to do is unlock it.

If your phone is not activated, please call Sprint Customer
Service at

Unlocking Your Phone

To unlock your phone, follow these easy steps:

2. Select Unlock(leftsoftkey).

Note:

3. Enter your four-digit lock code. (For security purposes,

Tip:

1-888-211-4727.

1. Press to turn the phone on.

To select a softkey, press the key directly below the softkey text
that is displayed at the bottom left and bottom right of your
phone’s display screen. Softkey actions change according to
the screen you’re viewing and will notbe displayed if there is
no corresponding action available.

the code is not visible as you type.)

If you can’t recall your lock code, try using the lastfour digits of
your wireless phone number. If this doesn’t work, call Sprint
Customer Service at 1-888-211-4727.

Setting UpService

Section 1A: Setting Up Service 3

Setting Up Your Voicemail

All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.

To set up your voicemail:

1. From standby mode, press and hold .

2. Follow the system prompts to:

n

Create your passcode.

n

Record your name announcement.

n

Record your greeting.

n

Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing and holding , bypassing the
need for you to enter your passcode).

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your
voicemail account, Sprintrecommends that you enable your
voicemail passcode. (Do not activate One-Touch Message
Access.)

For more information about using your voicemail, see “Using
Voicemail”on page 155.

4 Section 1A: Setting Up Service

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint Vision® account. To ensure that no one else has
access to your information, you will need to create passwords
to protect your privacy.

AccountPassword

If you are the account owner, you’ll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the bill for your
Sprint service), you can get a sub-account password at

www.sprint.com.

Voicemail Password

You’ll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 4 for more information on your voicemail password.

Sprint Vision Password

With your KATANA® II by SANYO, you will be assigned a
Sprin

For more information, or to change your passwords, sign
on to
1-888-211-4727.

www.sprint.com and to use when calling Sprint

t Vision user name and password.

.com

w.sprin t

ww

or call Sprint Customer Service at

Setting UpService

Section 1A: Setting Up Service 5

Getting Help

Visit www.sprint.com

You can go online to:

v

Access your account information.

v

Check your minutes used (depending on your
Sprint service plan).

v

View and pay your bill.

v

Make your life easier by enrolling in Sprint online billing
and automatic payment.

v

Purchase accessories.

v

Shop for the latest Sprint phones.

v

View available Sprint service plans and options.

v

Learn more about the Sprint Vision Network and other
great products like Sprint Picture Mail, games, ringers,
screen savers, and more.

Reaching SprintCustomer Service

You can reach Sprint Customer Service many different ways:

v

Dial on your phone.

v

Sign on to your account at www.sprint.com.

v

Call us toll-free at 1-888-211-4727 (Consumer customers)

1-888-788-4727 (Business customers).

or

v

Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.

6 Section 1A: Setting Up Service

Receiving Automated Billing Information

For your convenience, your phone gives you access to billing
information on your Sprint account. This information includes
balance due, payment received, invoicing cycle, and an
estimate of the number of minutes used since your last
invoicing cycle.

To access automated billing information:

©

Press .

This service may not be available in all Affiliate areas.

Note:

Sprint 411

Call from your phone and you’ll have
access to a variety of services and information through
Sprint 411, including residential, business, and government
listings; movie listings or showtimes; driving directions,
restaurant reservations, and major local event information.
You can get up to three pieces of information per call, and the
operator can automatically connect your call at no additional
charge.

There is a per-call charge to use Sprint 411, and you will be
billed for airtime.

To call Sprint 411:

©

Press .

Setting UpService

Section 1A: Setting Up Service 7

Sprint Operator Services

Sprint Operator Services provides assistance when placing
collect calls or when placing calls billed to a local telephone
calling card or third party.

To access Sprint Operator Services:

©

Press .

For more information or to see the latest in products and
services, visit us online at

www.sprint.com.

8 Section 1A: Setting Up Service

Section 2

Using Your Phone

Section 2A

Phone Basics

In This Section

l FrontView of Your Phone (page 11)

l Viewing the Display Screen (page 14)

l Features of Your Phone (page 17)

l Turning Your Phone On and Off (page 19)

l Using Your Phone’s Battery and Charger (page 20)

l Navigating Through Phone Menus (page 23)

l Displaying Your Phone Number (page 24)

l Making and Answering Calls (page 25)

l Entering Text (page 39)

Your phone is packed with features thatsimplify your life
and expand your ability to stay connected to the people and
information that are important to you.

you through the basic functions and calling features of
your phone.

This section will guide

10 Section 2A: Phone Basics

Front View of Your Phone

13. Right Softkey

18. Sub LCD

3. Navigation Key

7. TALK Key

22. Side

Volume

Key

4. Left Softkey

6. Camera Key

2. Main LCD (display)

14. Charger Jack

21. Headset Jack

17.

LED

Indicator

20. Speaker

19. Internal
Antenna

1. Earpiece

10. SPEAKER Key

15. Side Camera Key

12. BACK Key

8. Microphone

9. Keypad

16. Camera
Lens

11. END/POWER Key

5. MENU/OK Key

Phone Basics

Section 2A: Phone Basics 11

Key Functions

1. Earpiece lets you hear the caller and automated prompts.

2. Main LCD (display) displays all the information needed to

operate your phone, such as the call status, the Contacts
list, the date and time, the signal and battery strength, etc.

3. Navigation Key allows you to scroll through menus quickly

and easily. These keys can also be reassigned to create
customized shortcuts.

4. Left Softkey lets you select softkey actions or menu items

corresponding to the bottom left line on the Main LCD.

5. MENU/OK Key lets you access the phone’s menus and selec ts

the highlighted choice when navigating through a menu.

6. Camera Key lets you access the Pictures menu and take

pictures.

7. TALK Keyallows you to place or receive calls, answer Call

Waiting, use Three-Way Calling, or activate Voice Dial.

8. Microphone allows other callers to hear you clearly when

you are speaking to them.

9. Keypad lets you enter numbers, letters, and characters, and

navigate within menus. Press and hold keys 2–9 for speed
dialing.

10. SPEAKER Key lets you place or receive calls in speakerphone

mode.

11. END/POWER Key lets you turn the phone on or off, end a

call, or return to standby mode. While in the main menu, it
returns the phone to standby mode and cancels your input.
When you receive an incoming call, press to enter silent
mode and mute the ringer.

12 Section 2A: Phone Basics

12. BACK Key deletes characters from the display in text entry

mode. When in a menu, pressing the Back key returns you
to the previous menu.

13. Right Softkeylets you select softkey actions or menu items

corresponding to the bottom right line on the Main LCD.

14. Charger Jack connects the phone to the phone charger

(included) or an optional USB Cable.

15. Side Camera Key lets you access the camera mode and take

pictures.

16. Camera Lens, as part of the built-in camera, lets you take

pictures.

17. LED Indicator shows your phone’s connection status at a

glance.

18. Sub LCD lets you monitor the phone’s status and see who’s

calling without opening the phone.

19. Internal Antenna facilitates reception and transmission. To

maximize call performance, do not obstruct the internal
antenna area. (See page 25.)

20. Speaker lets you hear the different ringers and sounds. You

can also hear the caller’s voice in speakerphone mode.

21. Headset Jack allows you to plug in an optional headset for

convenient, hands-free conversations (for monaural
headset only).
into the headset jack may damage the phone.

CAUTION!Inserting an incorrect accessory

22. Side Volume Key allows you to adjust the ringer volume in

standby mode (with the phone open) or adjust the voice
volume during a call. The side volume key can also be used
to scroll up or down to navigate through the different
menu options. Press and hold to make a voice dial or to
redial with the phone closed.

Phone Basics

Section 2A: Phone Basics 13

Viewing the Display Screen

Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:

To view a list of your phone’s icons and descriptions, from the

Tip:

main menu select Settings > Phone Info > Icon Glossary.

shows your current signal strength. The more lines
you have, the stronger your signal.

means your phone cannot find a signal.

indicates a call is on hold.

tells you a call is in progress.

indicates Sprint Vision access is ac tive.

indicates Sprint Vision access is dormant.

indicates Sprint Vision access is disabled.

indicates you are “roaming”off the Sprint National
Network.

indicates you have missed voice calls.

indicates you have scheduled events or call alarms.

indicates you have alarm clock or countdown

tions.

notifica

indicates you have new SMS Text messages.

indicates you have new voicemail messages.

indicates you have new picture messages.

indicates you have new SMS Voice messages.

indicates you have urgent messages.

14 Section 2A: Phone Basics