Sprint Nextel T608 User Manual

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PCS Service

www.sprintpcs.com

Copyright © 2003 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Sprint, the diamond logo and all other trademarks listed herein are registered trade marks of Sprint Communications Company, L.P., used under license.

Printed in Malaysia.

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Table of Contents

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Getting Advanced Phone and Service Information . . . . . . . . . . ii

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Basics of Your PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1. Your New PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Your Phone’s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2. Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . 18

Turning Your Phone ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Turning Your Phone OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3. Using the Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . 22

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . 23

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . 23

Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

6. Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Making a Call From Your Internal Phone Book . . . . . . . . . . . 25

7. Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . 26

Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Changing the Animation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjusting the Ringer and Alert Volume . . . . . . . . . . . . . . . . . 27

Adjusting Volume During a Conversation . . . . . . . . . . . . . . . 27

TTY Use With PCS Service From Sprint . . . . . . . . . . . . . . . . 27

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8. Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . 29

Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Retrieving Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . 29

Accessing Voicemail From Another Phone . . . . . . . . . . . . . . 29

Displaying Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

9. PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

PCS Voice Command

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

10. PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Getting Started With PCS Vision . . . . . . . . . . . . . . . . . . . . . . 33

PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Accessing PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . 35

PCS Vision Symbols on Your Screen . . . . . . . . . . . . . . . . . . . 36

PCS Vision Billing Information . . . . . . . . . . . . . . . . . . . . . . . 36

11. Your Phone’s Special Features . . . . . . . . . . . . . . . . . . . . . . . . 37

Downloading Sounds, Screen Savers and More . . . . . . . . . . 37

Assigning Ringers and Screen Savers . . . . . . . . . . . . . . . . . . . 38

12. Accessories for Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 40

How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

13. Performance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Important Information About Your Phone and Service . . . . 42

Maintaining Safe Use of and Access to Your Phone . . . . . . . 43

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Acknowledging Special Precautions and the FCC Notice . . 47

14. Terms and Conditions & Warranty Information . . . . . . . . . . 48

Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . 48

Manufacturer’s Limited Warranty . . . . . . . . . . . . . . . . . . . . . 67

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How to Use This Guide

Welcome — you’ve made the right choice

The advantages of Sprint are as clear as each wireless call you make. With PCS Service, we give you what you really want from a wireless service provider – clear calls, easy-tounderstand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry free.

We know you’re eager to start using your phone right away and this guide is divided into two sections that are designed to help you do just that.

The first section will guide you through the steps required

to set up your PCS Service. It includes blanks so you can write down important information that you’ll

want to remember. Things like your new PCS Phone Number, information about your service plan, and your first invoice.

The second section will guide you through the basics of

your phone and service with quick, easy-to-follow

instructions. And if you want to learn more about

your phone, just visit us online at www.sprintpcs.com and log on. Then, click on “Claire’s Directory for Service Solutions.” There you’ll find a complete phone user’s guide that includes all the advanced features of your phone and service.

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Getting Advanced Phone and Service Information

This guide covers the basics, but your phone is capable of performing a variety of advanced services. To learn how to use all the advanced features of your phone and service, visit www.sprintpcs.com and log on. Then, click on “Claire’s Directory for Service Solutions.” There you’ll have access to your complete phone user’s guide and you can also take an online phone tutorial.

Your online phone user’s guide provides information on basic and advanced features and services, such as:

• Learning Advanced Dialing Options

• Managing Call History

• Using Advanced Messaging

• Using Advanced Internal Phone Book Options

• Using Your Phone’s Advanced Settings

• Setting Your Phone’s Security

• Using the Personal Organizer

• Using Advanced Features of PCS Vision

• Understanding Your Phone’s Internal Menu

•And more

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Getting Started

Activating and Using PCS Service

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Getting Started

Have these things ready before you call to activate

• Your PCS Phone (Make sure it’s fully charged)

• Your Social Security number or your driver’s license number

• Your Electronic Serial Number (also known as ESN; refer to step 5 to locate the number)

• The city and state where your phone will be primarily used

•A pen

Setting up your service — You choose the way

The two fastest ways:

• Visit us online at activate.sprintpcs.com.

• From your PCS Phone, press (left softkey).

You ca n a l s o :

• Use a phone other than your PCS Phone – dial

1-888-715-4588.

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Call

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PCS Service Areas

Interested in where you can use your new phone? Check out the most up-to-date coverage maps at www.sprintpcs.com.

Getting Started

Your PCS Account Password

My Account Password is: _______________________

You’ll use this number when managing your account on www.sprintpcs.com and with PCS Customer Service Solutions. Your default password is the last four digits of your Social Security number.

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Getting Started

Finding Your Phone’s ESN

If you set up service using your PCS Phone, the network automatically communicates the ESN to us. You’ll only need this number when you’re setting up service online at activate.sprintpcs.com or calling us from a phone other than your new PCS Phone. The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker attached to the phone. To find it, remove the phone’s battery.

ESN: _________________________________________

After writing down the ESN, replace the battery and turn on your phone by holding down the key for a few seconds.

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PCS Clear Pay Program

(This section may not apply to you. If not, skip to section 7.)

 You are on the PCS Clear Pay Program.

Easy steps to follow to help keep you enjoying your new PCS Service

• Dial (left softkey) from your PCS Phone (normal airtime charges will apply) or log on to www.sprintpcs.com to find out how many minutes you have currently used within your service plan. If you have exceeded the minutes in your plan or you have a past due balance, you should make a payment to keep your service turned on.

There are two easy payment options:

• Make a payment at any Western Union location using the Swiftpay form. To find the nearest location, dial (left softkey) from your PCS Phone. (Transaction fee applies; payment is credited to your account within 12 hours.)

– or –

• Dial (left softkey) from your PCS Phone (posting time is 12 hours).

Call

Getting Started

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Getting Started

How we will help you keep your service turned on:

• In the event that your service has been turned off, you will receive a text message stating: “Your PCS Service has been turned off. Press to make a payment and turn service on.”

• The first time your service has been turned off you will be connected to a live PCS Clear Pay Program Specialist who will explain why your service has been turned off. You will be asked to pay your balance to get your service turned back on (payment will be credited and service turned back on within 12 hours).

• For any additional times that your service has been turned off, you will be connected to our automated payment process. You will have to pay your balance to have your service turned back on (payment will be credited and service turned back on within 12 hours).

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Understanding Your PCS Service Plan

PCS Free & Clear Plans With Vision

Monthly Service Charge . . . . . . . . . . . . . . . $__________

Anytime Minutes . . . . . . . . . . . . . . . . . __________

Night & Weekend Minutes

(Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am) . . . . . . . Unlimited

Each additional voice minute (overage) ._________¢

Nationwide Long Distance . . . . . . . . . . . . . . Included

PCS Vision

Options (monthly charges)

 Unlimited Night & Weekend Minutes

(if not included with plan). . . . . . . . $__________

 Unlimited PCS-to-PCS Calling

 PCS Voice Command

 PCS Business Connection

 PCS Add-a-Phone

 Off-Network Minutes . . . . . . . . . . . . $__________

 PCS Equipment Replacement . . . . . . $__________

 Roadside Rescue . . . . . . . . . . . . . . . . $__________

 Other. . . . . . . . . . . . . . . . . . . . . . . . . $__________

. . . . . . . . . . . . . . . . . . . . . . . . . Unlimited

. . . . $__________

. . . . . . . . . . . $__________

. . . . . . . $__________

. . . . . . . . . . . . . . $__________

Getting Started

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Getting Started

PCS Free & Clear Plans

Monthly Service Charge . . . . . . . . . . . . . . . $__________

Anytime Minutes. . . . . . . . . . . . . . . . . . __________

Night & Weekend Minutes

(Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am) . . . . . . . Unlimited

Each additional voice minute (overage) ._________¢

Nationwide Long Distance . . . . . . . . . . . . . . Included

Options (monthly charges)

 Unlimited Night & Weekend Minutes

(if not included with plan) . . . . . . . . $__________

 Unlimited PCS-to-PCS Calling

 PCS Voice Command

 PCS Business Connection

 PCS Add-a-Phone

. . . . . . . . . . . . . . $__________

 Off-Network Minutes . . . . . . . . . . . . $__________

 PCS Equipment Replacement . . . . . . $__________

 Roadside Rescue . . . . . . . . . . . . . . . . $__________

 Other. . . . . . . . . . . . . . . . . . . . . . . . . $__________

. . . . $__________

. . . . . . . . . . . $__________

. . . . . . . $__________

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PCS Advantage AgreementSM:

 I have agreed to a PCS Advantage Agreement.

___ 1 Year

___ 2 Year

 I have opted not to sign a PCS Advantage Agreement.

$______ Monthly fee

Note: Your agreement for wireless service with Sprint is made up

of the Service Plan you choose and the “Terms and Conditions of Services” on page 48 of this guide.

Getting Started

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Getting Started

Your New PCS Phone Number and User Name

PCS Phone Number

PCS User Name

Your user name is automatically assigned to you. Your user name, which resembles an email address (for example, name@sprintpcs.com), is used with PCS Email and two-way messaging services.

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Understanding Your PCS Invoice

• Your first invoice will arrive within a few days.

• Your first invoice will reflect the following charges:

 Your first full month of service, which is your

monthly recurring charge of $______

 Additional charges such as taxes, roaming,

voice or data overage, or premium data services

 Charges for additional options you opt to

subscribe to: $______

 Your one-time non-refundable activation

fee of $______

• Approximate total of first invoice $______

Getting Started

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Getting Started

Quick, easy options to manage your account

With PCS Customer Service Solutions, you can visit www.sprintpcs.com or use your PCS Phone to access Claire, your virtual service representative. She'll guide you to the information you need.

Visit www.sprintpcs.com

Once you log on, you can:

• View the details of your PCS Service Plan

• Find out how many minutes you have used and how many minutes are remaining in your plan

• View your current and previous three months invoices, including the call detail

• Click on “Claire's Directory For Service Solutions” to:

•Make a payment

•Find out about PCS Products and Services

•Learn how to set up your voicemail and more

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Press (left softkey)* on your PCS Phone and Claire will respond with the following:

• A summary of your rate plan

• Minutes remaining in your plan for the current invoice cycle

• Information about your most recent invoice

• When your last payment was received

• The option to make a payment

*Normal airtime charges will apply when calling .

Welcome and thank you for choosing Sprint.

Call

Getting Started

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Basics of Your PCS Phone

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Basics

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Your New PCS Phone

1. Power Key

2. Volume Keys

3. Left Softkey

4. Option Key

5. 1/Voicemail

8. Right Softkey

9. Clear Key

10. Navigation Joystick

6. */Shift

11. #/Space

7. 0/Next

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Your Phone’s Features

1. Power Key: Press and hold to power the phone on or off.

2. Volume Keys: Increase or decrease the ringer volume

in standby mode. Increase or decrease the earpiece volume during a call. Scroll through menu icons, lists and text. Press and hold to use voice commands. Press up or down once to mute the ring signal when receiving a call.

3. Left Softkey: Make and answer calls. Select an icon, item

or option.

4. Option Key: Display a list of options.

5. 1/Voicemail: Enter a 1. Press and hold to call voicemail.

6. */Shift: Enter an asterisk. Press to shift between upper

and lower case during text entry. Press and hold to insert a soft pause during phone number entry.

7. 0/Next: Enter a 0. Press to display alternative words

when using T9 (predictive) text entry.

8. Right Softkey: Press to mute the ringer for a call, end a

call, go back one level in the menus or leave an option unchanged. Press and hold to return to standby mode.

9. Clear Key: Delete numbers and letters from the display.

Press to return to standby mode from menus.

10.Navigation Joystick: Press up, down, left or right to move

through menu icons, lists and texts. Press up to access the contact list. Press and briefly hold right to access the contact list. Press and briefly hold left to enter the first shortcut in Quick Links. Press on the joystick to select an item.

11.#/Space: Enter a #. Enter a space. Press and hold to

insert a hard pause during phone number entry.

Basics

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Basics

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Turning Your Phone On and Off

Turning Your Phone ON

 Press for two seconds until you see the opening

animation on the display. The phone will go through the power-up sequence, then automatically enter standby mode – the phone’s idle state. At this point, you are ready to begin making and receiving calls.

Turning Your Phone OFF

 Press for two seconds until you see the

power-down animation on the screen. After the animation, the screen will be blank until you turn the phone on again.

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Using the Battery and Charger

Installing the Battery

1. Locate the two slots

at the bottom of the battery chamber.

2. Locate the two tabs

on the bottom of the battery.

3. Orient the battery with

the label facing away from the phone.

4. Insert the tabs into the

slots at the bottom of the battery chamber.

5. Press on the top of the

battery until it clicks into place.

6. Locate the grooves

along each side of the back of the phone.

7. Place the back cover so

that it rests against the phone at the midpoint of the grooves.

8. Slide the back cover

upward until it clicks into place.

Basics

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Removing the Battery

1. Power off your phone to ensure

that you do not lose any stored information.

2. Press down on the top-center

of the back cover using both thumbs.

3. Slide the back cover toward the

bottom of the phone until it releases from the grooves in the phone.

4. Lift the cover off of the phone.

5. Press the battery latch toward

the top of the phone.

6. Hold the phone over your open

hand with the battery facing down.

7. Firmly tap the top edge of the

phone into your open hand to release the battery.

Warning! Tapping the phone on any

surface other than your hand can damage your phone and void its warranty.

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Charging the Battery

It is vital that you use only approved chargers. Use of unauthorized accessories could damage your phone and void your warranty.

Note: You should only charge your battery in an area where the

temperature is between 41º F and 113º F (5º C and 45º C).

To use the charger provided with your phone:

1. Plug the charger into a wall outlet.

2. Insert the other end of the

charger into the charger jack on the side of the phone. The yellow ring around the jack corresponds with the yellow tip on the charger.

 Do not attempt to insert anything else into the

charger jack.

 While charging, the and icons will

alternate in the display.

Note: If the battery is fully discharged, it may take up to 30 minutes

before the battery charging icon appears in the display.

Basics

3. Wait approximately 4 hours or until the icon

indicates that the battery is fully charged. If you do not see the battery icon after this time, press any key or the joystick to activate the display.

4. Once charging is complete, unplug the charger from

the wall outlet and disconnect the charger from the phone.

Basics

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Making and Answering Calls

Making Calls

1. Make sure your phone is on.

2. Enter a phone number. If you make a mistake while

dialing, press to erase one digit at a time or press and hold to erase the entire number.

3. Press (left softkey).

4. When you’re finished, press (right softkey).

5. Press (left softkey) to acknowledge the call

Answering Calls

1. Make sure your phone is on. If your phone is off,

2. When your phone rings or vibrates, answer the call

3. To end the call, press (right softkey).

4. Press (left softkey) to acknowledge the call

Call

End

duration.

incoming calls go to voicemail.

by pressing (left softkey).

duration.

Answer

End

Signal Strength

Call quality varies depending on the signal strength at your location and the number of obstructions in the area. If you’re inside a building, being near a window may give you better reception. You can see the strength of your signal by the signal indicator ( ) on your phone’s display screen.

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Controlling Your Roaming Experience

Your phone is dual-band/tri-mode, which means you can make and receive calls while on the enhanced Sprint Nationwide PCS Network and you can also roam on other networks where we’ve implemented roaming agreements with other carriers. To learn more about roaming, visit www.sprintpcs.com.

Your phone has several features that let you control your roaming experience.

Setting Your Phone’s Roam Mode

1. From standby mode, press (right softkey) and select Settings ().

2. Select Roaming.

3. Select Set Mode.

4. Highlight the option you want to use and press

(left softkey):

 Automatic: Searches for alternative wireless networks

when PCS Service is not available.

 PCS Only: Lets you make and receive calls only on

the enhanced Sprint Nationwide PCS Network and prevents roaming.

 Analog: This setting forces the phone to seek an

analog roaming system. The previous setting (Automatic or PCS Only) is restored the next time the phone is turned on.

Select

Basics

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Call Guard

Call Guard reminds you when you are making or receiving a roaming call and requires you to take additional steps before placing or answering roaming calls. These additional steps are not required when you make or receive calls while on the enhanced Sprint Nationwide PCS Network.

To Tu rn Ca ll Gu ard O n:

1. From standby mode, press (right softkey) and select Settings ().

2. Select Roaming.

3. Select Call Guard.

4. Highlight On or Off and press (left softkey).

To Place Roaming Calls With Call Guard On:

1. From standby mode, dial 1+area code+seven digit

number and press (left softkey).

2. Press (left softkey) to accept the roaming rates.

Yes

Call

To Answer Incoming Calls With Call Guard On:

1. From standby mode, press (left softkey).

2. Press (left softkey) to accept the roaming rates.

Yes

Select

Answer

Feature Availability

 You can make and receive calls while roaming.

 You will have access to voicemail while roaming.  Other features which are standard on the enhanced

Sprint Nationwide PCS Network, such as Call Waiting, PCS Voice Command and PCS Vision are unavailable while roaming.

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