Sprint Nextel SP-809 User Manual

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Digital Phone
Answering System

OWNER’S MANUAL

SP-809

Cat. No. 43-5809

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WARNING: To reduce the risk of fire or shock hazard, do not
expose this product to rain or moisture.

CAUTION

REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED PERSONNEL.

!

: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT

This symbol is intended to alert you to the presence of uninsulated
dangerous voltage within the product’s enclosure that might be of
sufficie nt ma gnit ude to c onst itute a ris k of el ectr ic sho ck. Do n ot op en
the product’s case.

This symbol is intended to inform you that important operating and
maintenance instructions are included in the literature accompanying
this product.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

!

Important: Cordless phones such as this one require AC power to

operate. When the AC power is off, you cannot dial out or receive
incoming calls using your SP-809. For this reason, the SP-809
cordless phone should not be your only telephone. To be safe, you
should also have a phone that does not require AC power to oper­ate (not a cordless phone) so you can still make and receive calls if
there is an AC power failure.

Your SP-809 operates on standard radio frequencies, as allocated
by the FCC. Therefore, it is possible for other radio units operating
on similar frequencies, within a certain area, to inadvertently inter­cept your conversations and/or cause interference on your cord­less telephone. This lack of privacy can occur with any cordless
telephone.

The Sprint Logo is a registered trademark of Sprint Communications Company L.P. Used under license.

RadioShack is a registered trademark used by Tandy Corporation.

2

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Features

n

Your Sprint SP-809 Digital Phone Answering System offers the lat­est advances in answering machine and cordless phone technolo­gy. Its cordless operation lets you handle calls just about anywhere
in your home or office.

The telephone answering device (TAD ) stores all messages on a
computer chip. This gives you advanced capabilities over tape­based answering machines. F or example, you can save individ ual
messages while the rest are deleted. B ecause your system is fully
digital, there are no tape mechanisms to wear out and no tapes to
bother with.

The SP-809 has these features:

Four User Mailboxes — let you store and play back messages for
up to four different users.

Date/Time Stamp — records the day and time each message was
recorded.

Digitally -Synthesize d Voice — guides you through operation of
the system.

Remote Operation — lets you use a touch-tone phon e (or rotary
phone and pocket tone dialer) to operate the answering system
while you are away from your home or office.

Programmable Remote Ac cess Code — lets you set your own
security code for remote operation.

Remote Answer-On — lets you call the answering system from a
remote location and set it to answer calls.

Toll-Saver — l ets you avoid unnecessary toll charges wh en you
call by long-distance to check your messages.

Two-Way Record ing

conversation.

— lets you record both sides of your p hone

3

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Priority Calling Code — lets select callers alert you of a priority
call.

25 Cha nnels — automatically selects a clear channel when you
make or answer a call. You can also manually change channels
during a call.

20-Numb e r Memory Dialing — lets you store 20 numbers in
memory for easy dialing.

Security Access-Protection Code — changes each time you un­plug the phone from AC power, to help prevent other cordless
phone users from using your phone line while the handset is off the
base.

Two-Way Intercom/Pag ing Sy stem — lets you send a signal
from the base to the handset, or from the handset to the base, to
page someone or locate the handset when it is away from the
base. If someone answers, you can use the SP-809 as an inter­com.

Flash — sends an electronic switchhook signal for use with spe­cial phone services such as Call Waiting.

Volume Control — so you can adjust the volume you hear
through the handset.

Hold — lets you put a call on hold, so you can answer another call
or page someone.

Redial — lets you quickly redial the last number dialed.

Touch/Pulse Dialing — lets you use your phone with tone or

pulse serv ic e .

4

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This telephone has been tested and found to comply with all appli­cable UL and FCC standards.

We recommend you record your phone’s serial number here. The
number is on the bottom of the base.

Serial Number: __________________

READ THIS BEFORE INSTALLATION

Each device that you connect to the phone line draws power from
the phone line. We refer to this power draw as the device’s

equivalence number

base.

, or REN. The REN is on the bottom of the

ringer

If you are using more than one phone or other device on the line,
add up all the RENs. If the total is more than five, your phone might
not ring. In rural areas, a total REN of three might impair ringer op­eration. If ringer operation is impaired, remove a device from the
line.

FCC STATEMENT

This telephone complies with Part 68 of
upon request, provide the FCC registration number and the REN
to your phone company. These numbers are on the bottom of the
base.

Note:

You must not connect your SP-809 to any of the following:

coin-operated syst ems

²

party-line systems

²

most electronic key phone systems

²

FCC Rules

. You must,

5

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CONTENTS

n

Installation .................................................................................. 8

Selecting a Location .............................................................. 8

Placing the Base on a Desk Top ........................................... 9

Mounting the Base on a Wall .............................................. 10

Installing and Charging the Battery Pack ............................ 12

Charging a Sp are battery pack ........................................... 14

Preparatio n ............................... ............................. .............. ..... 14

Setting the Dialing Mode ..................................................... 14

Setting the Day and Time .................................................... 15

About the M ailboxes ............................................................ 16

Announcement Options ....................................................... 16

Checking the Announcement ........................................ 18

Changing Your Recorded Announcement .................... 18

Reviewing the TAD Settings ................................................ 19

Setting the Number of Rings ............................................... 19

Setting Message Alert ......................................................... 20

Changing the Remote Access Code ................................... 20

Priority Calling Code ........................................................... 20

Changing the Priority Calling Code ............................... 21

Setting the Handset’s Ringer .............................................. 21

Setting the Base’s Ringer .................................................... 21

Using the Belt Clip ............................................................... 21

Te lephone Operation ...................... ............................. ............ 23

Making and Receiving a Call ............................................... 23

Using the Priority Calling Code ........................................... 24

Setting the Handset’s Volume ............................................. 24

Setting the Speakerphone’s Volume ................................... 25

Changing the Channel .............................................. ....... ... 25

Using Redial .................................... ............................. ....... 25

Using Flash ................................ ............................. ............ 26

Using Hold ........ ............... .............. .............. ........................ 26

Using Mute ............ .............. .............. ............................. ..... 27

Using Tone Services on a Pulse Line .................................. 27

6

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Using Page/Intercom .......................................................... 27

Memory Dialing ................................................................... 29

Storing a Nu mber in Memory ....................................... 29

Entering a Pause .......................................................... 30

Dialing a Me mory Number ............................................ 31

Chain-Dialing Service Numbers ................................... 31

Testing Stored Eme rgency Numbers ............................ 31

TAD Operation ......................................................................... 32

Setting the TAD to Answer Calls ......................................... 32

Incoming Message Recording ............................................ 32

Screening Calls ........................................................... .. ...... 33

Playing Messages ............................................................... 34

Deleting Messages ............................................................. 35

Recording a Memo ............................................................. 35

Recording a Con versation .................................................. 36

Remote Operation ................................................................... 38

Using the Toll-Saver ............................................................ 38

Using Remote Commands .................................................. 39

Remote Commands ..................................................... 40

Troubleshooting ...................................................................... 42

Care and Main tenance ............................................................ 45

Replacing th e Handset Battery Pack .................................. 46

The FCC Wa nts You to Know ............................................. 47

Lightning ............................................................................. 48

7

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Installation

Installation

n

SELECTING A LOCATION

You can place the phone on a desk top or table, mount it on a stan­dard wall plate, or mount it directly on the wall. Select a location
that is:

near an AC outlet not controlled by a wall switch

²

near a telephone line jack

²

out of the way of normal activities

²

away from electrical machinery, electrical appliances, metal

²

walls or filing cabinets, wireless intercoms, alarms, and room mon­itors

The base’s location affects the phone’s range. If you have a choice
of several locations, try each to see which provides the best perfor­mance.

Caution: The supplied AC adapter was designed specifically for
your SP-809. Use only the supplied adapter.

Notes:

Your telephone connects directly to a modular telephone line

²

jack. If your phone line jack is not a modular jack, you can update
the wiring yourself, using jacks and adapters available at your local
RadioShack store. Or, you can let the phone company update the
wiring for you.

The USOC number of the jack to be installed is RJ11C (RJ11W

²

for a wall plate).

8

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PLACING THE BASE ON A DESK TOP

Follow these steps when you place the base on a desk, shelf, or
table.

Antenna

LINE Jack

Strain Relief Slots

(bottom of base)

Installation

POWER Jack

1

Plug one end of the supplied long modular cord into the

jack on the back of the base.

2

Route the modular cord through one of the strain relief slots on

the bottom of the base.

3

Insert the supplied AC adapter’s barrel plug into the

jack on the back of the base.

4

Route the adapter’s cord through the other strain relief slot on

the bottom of the base.

5

Plug the modular cord’s other end into a modular phone line

jack.

6

Plug the adapter into a standard AC outlet.

7

Raise the base’s antenna to a vertical position.

LINE

POWER

9

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Installation

MOUNTING THE BASE ON A WALL

Note:

To mount the base directly on the wall, you need two screws
(not supplied) with heads that fit into the keyhole slots on the bot­tom of the base. Drill two holes 3
above the other. Then thread a screw into each hole, letting the
heads extend about

1

Press and lift out the
handset holder, turn it over
and rotate it 180°, then slide it
back into place so it holds the
handset.

2

Remove the bracket by
pressing the indentation and
gently pulling out the wide
end of the bracket.

5

/16 inch (7 mm) from the wa ll.

15

/16 inches (100 mm) apart, one

10

3

Plug one end of the sup­plied short modular cord (or
long modular cord if mounting
directly on the wall) into the

LINE

jack and the supplied
AC adapter’s barrel plug into
the

POWER

jack on the back

of the base.

LINE Jack

POWER Jack

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4

Insert the tabs on the
narrow end of the bracket into
the upper slots on the bottom
of the base and route the
adapter cord through the slot
on the bracket’s narrow end.
Insert the loose end of the
modular cord through the
center of the bracket. Route
the end of the adapter cord
through the opening on the
wide end of the bracket. Then
push the tabs on the wide end
of the bracket into the lower
slots on the bottom of the
base.

Installation

Upper Slots

Adapter
Cord

Lower Slots

5

Plug the modular cord’s
other end into the wall plate
jack (or a modular phone line
jack), align the base’s key­hole slots with the wall plate
studs (or the screws in the
wall), and slide the base
downward to secure it.

6

Plug the adapter into a
standard AC outlet. Raise the
base’s antenna to a vertical
position.

11

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Installation

INSTALLING AND CHARGING THE BATTERY PACK

The SP-809 is packaged with a rechargeable nickel-cadmiu m bat­tery pack. Before using your phone, you must install the battery
pack and then charge it for 12–15 hours.

Press down and slide off the
compartment cover. Place
the battery pack into the com­partment aligning the battery
pack with the polarity marks
(+ and –) inside. Replace the
cover.

To charge the battery pack,
simply place the handset on
the base. The CHARGING in­dicator on the base lights.

12

Note:

You can place the handset on the base faceup or facedown.

Recharge the battery pack
when the LOW BATT indica-

LOW BATT
Indicator

tor on the handset flashes.

Notes:

When you first use the phone after charging or recharging the

²

battery pack, the phone might not work and you might hear a two-

TALK

beep signal when you press

. If this happens, return the
handset to the base for about 30 seconds. This resets the security
access protection code.

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If the CHARGING indicator does not light when you place the

²

handset on the base, be sure the battery pack and AC adapter are
correctly and securely connected.

Also, check the charging
contacts on the handset and
the base. If the contacts are
dirty or tarnished, clean them
with a pencil eraser.

Installation

Charging
Contacts

If the battery pack gets completely discharged or the base loses

²

power while the handset is away from it, the security access­protection code needs to be reset. To reset the code, place the
handset on the base for about 30 seconds. If it was the handset
that lost power, leave the handset on the base to charge the bat­tery pack.

If the battery pack gets weak during a call, the handset sounds

²

4 beeps every 30 seconds. If this happens, you cannot make
another call on the phone until you recharge the battery pack.

About once a month, fully discharge the battery pack by keep-

²

ing the handset off the base until the LOW BATT indicator lights.
Otherwise, the battery pack loses its ability to fully recharge.

If you are not going to use your phone for an extended period of

²

time, disconnect the battery pack. This increases the battery
pack’s usable life.

The supplied battery pack should last for about a year. When it

²

loses its ability to fully recharge, order a replacement battery pack
through your local RadioShack store (see “Replacing the Handset
Battery Pack” on Page 46).

Charging
Contacts

13

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Preparation

CHARGING A SPARE BATTERY PACK

You can also charge and store a spare battery pack in the base.
The spare battery pack fully charges in 15 hours.

1

Press the tab on the
spare battery pack compart­ment and lift off the cover.

2

Place the battery pack in
the compartment as indicated
by the polarity symbols (+ and
–) marked inside. The SPARE
BATT/ CHARGING indicator
on the base lights.

3

Replace the cover.

Tab

SPARE BATT/
CHARGING
Indicator

Preparation

n

SETTING THE DIALING MODE

Set the dialing mode for the type of service you have. If you are not
sure which type you have, once the handset’s battery pack is fully
charged, do this test.

1

Lift the handset, then

14

PHONE

press
the dial tone.

2

Press any number other than 0.

Note:

code (9, for example) before you dial an outside number, do not
press the access code either.

and listen for

If your phone system requires that you dial an access

PHONE

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If the dial tone stops, you have touch-tone service. Since the
phone is preset to touch-tone service, you do not need to make
any change to the dialing mode.

If the dial tone continues, you have pulse service. Press

PHONE PROG/MEM # # # 3

If your phone is set for pulse service and you want to change
the dialing mode to touch-tone service, press

# # 8

.

SETTING THE DAY AND TIME

You can use the handset as well as the keys on the base to

Note:

operate the TAD. To use the handset, simply press
cess the TAD before beginning each procedure. The ANS SYS in­dicator lights and the TAD annou nc es the number of messages
then beeps twice.

Preparation

.

PHONE PROG/MEM #

ANS SYS

to ac-

Follow these steps to set the day and time so the TAD can record
the correct information when each message and memo is re­ceived.

: If you do not complete each step within 20 seconds, the TAD

Note

sounds two beeps and exits setup. Start again at Step 1.

CHANGE

Press

1

CLOCK

. A number from 1–7

(the day of the week, with

then

1

CLOCK

being Sunday) appears in the
message counter window and

CHANGE

the TAD announces the cur­rently set day.

The TAD’s message counter window might also alternately

Note:

show other information to tell you the status of the TAD.

15

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Preparation

2

Press

SKIP/SCAN

or

REPEAT/SCAN

as instruct­ed by the voice prompts, to
set the date and time.

3

When you complete setting the day and time, the TAD an-

nounces the day and time then beeps twice.

To check the current day/time at any time, press

ABOUT THE MAILBOXES

The SP-809 has four voice mailboxes, providing a convenient way
to share the system with other members of your household or busi­ness. Callers using a touch-tone phone can select the mailbox
where they want their message to be recorded by pressing the de­sired mailbox number (1–4) after the announcement. Callers using
a pulse (rotary) phone can leave messages in mailbox 1.

REPEAT/
SCAN

CLOCK

SKIP/
SCAN

.

ANNOUNCEMENT OPTIONS

Before using the SP-809, you can record an announcement (up to
three minutes long) that callers hear when the system answers a
call. The TAD lets you record three separate announcements, and
it operates differently based on which announcement you select.

Announcements A and B

²

sage, the TAD records the caller’s message.

If you do not record a personalized outgoing message, the

TAD plays a prerecorded message.

16

— After playing your outgoing mes-

43-580 9.fm Page 17 Wednesday, August 18, 1999 1:43 PM

Announcement AO ( announce-only) — The TAD plays your

²

outgoing message, but does not record a message.

If you plan to use the TA D’s announce-only feature,
Announcement AO should clearly state that the caller cannot leave
a message.

When you record your announcement, make sure you indicate
who has been assigned to each mailbox and what callers should
do to access the appropriate mailbox.

For example,

You have reached the Jones residence. We are unable to
come to the phone right now, but you may press: 2 to leave a mes­sage for Mary, 3 to leave a message for Susan, 4 to leave a mes­sage for Paul, or just wait for the beep, then leave your message.

Preparation

If you are recording an announcement for a business, you might
use:

Hello! You have reached XYZ Company. To leave a message
for Manufacturing, press 2; for Customer Service, press 3; for
Delivery, press 4. Or, you can leave a message after the beep.

Hint: Do not tell callers that you are out of town or not home. In­stead, say that you cannot come to the phone right now.

Follow these steps to record your announcement.

Press

CHANGE

SET UP

, then re-

until

CHANGE SET UP

1

peatedly press
the T AD announces “Selected
announcement is…”

17

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Preparation

2

The TAD prompts you to press

SCAN

to select announcement A, B, or AO. The selected an-

nouncement name appe ars (

3

4
5

CHANGE

Press

then

Speak your message from about 8 inches in front of the TAD.
When you finish, press

the announcement.

Checking the Announcement

To hear the currently-selected announcement , press

AP

time.

(announcement playing) appears and the message plays.

A, b

ANNC

STOP

REPEAT/SCAN

or

SKIP/

, or AO).

.

ANNC

CHANGE

. The TA D beeps and plays back

ANNC

at any

If you hear “No announcement” when you press
the TAD is set to announce only, but there is no answer-only mes­sage recorded.

If you hear “Hello. Please leave a message after the tone” that
means the TAD is set to announcement A or B but you have not
recorded an announcement.

Changing Your Recorded Announcement

To change your recorded announcement, record a new announce­ment over the existing one.

18

ANNC

, that means

43-580 9.fm Page 19 Wednesday, August 18, 1999 1:43 PM

To return to the prerecorded

dE

appears

DE-

announcement, press

LETE

while the announce­ment is playing.
briefly.

REVIEWING THE TAD SETTINGS

Preparation

DELETE

To hear all feature settings, press

SET UP

SETTING THE NUMBER OF RINGS

The TAD is preset to sound four rings before it answers the first
call (assuming that caller leaves a message). Use ring select to set
how many times the phone rings before the system answers. You

SA

can set it for 1 to 7 rings, or to

To change the ring select setting, press
press

SET UP

until you hear “Number of rings is …” and follow the

voice prompt instructions. Press

If you plan to check your messages by long distance, set the

Note:

number of rings to at least four to avoid unnecessary long distance
charges when you call to check your messages (see “Using the
Toll-Saver” on Page 38).

for Toll-Saver.

STOP

once.

CHANGE

then repeatedly

when you are done.

19

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Preparation

SETTING MESSAGE ALERT

If you want the base to beep every 15 seconds to notify you that
new messages have been received, turn the Message Alert fea­ture on.

To change the message alert setting, press
edly press
the voice prompt instructions. Press

SET UP

until you hear “Message Alert is …” and follow

STOP

CHANGE

when you are done.

CHANGING THE REMOTE ACCESS CODE

The remote access feature allows you to access the answering
system from a touch-tone phone. The remote access code is pre­set to 500, but you can change it to any three-digit number from
500 to 999. (Do not use the same code as the priority calling code,
see “Changing the Priority Calling Code” on Page 21).

To change the remote access code, press
ly press
follow the voice prompt instructions. Press
done.

SET UP

until you hear “The remote access code is …” and

CHANGE

STOP

when you are

PRIORITY CALLING CODE

then repeat-

then repeated-

20

When a caller enters the priority calling code from a touch-tone
phone, the system beeps loudly to alert you that you have a priority
call. The priority calling code is preset to 999, but you can change
it to any three-digit number from 500 to 999. (

code as the remote access code.

calling code and instructions on how to use it (see “Using the Prior­ity Calling Code” on Page 24).

) Give select callers the priority

Do not use th e same

43-580 9.fm Page 21 Wednesday, August 18, 1999 1:43 PM

Changing the Priority Calling Code

Preparation

To change the priority calling code, press

SET UP

press
low the voice prompt instructions. Press

until you hear “The priority calling code is …” and fol-

SETTING THE HANDSET’S RINGER

You can turn off the handset’s
ringer by setting
the side of the handset to

OFF

. Turn it back on by set-

RINGER

ting

RINGER

to ON.

on

SETTING THE BASE’ S RINGER

To turn the base’s ringer off or on, press

SET UP

press
voice prompt instruction.

until you hear “The base ringer is …” and follow the

CHANGE

STOP

CHANGE

then repeatedly

when you are done.

then repeatedly

: Even with the base ringer off, you can make or receive calls

Note

using this phone, and telephones on the same line still ring when
there is an incoming call. The handset rings and its PHONE indica­tor flashes until you answer the call.

USING THE BELT CLIP

You can use the SP-809’s belt clip to hang the handset on your
waistband and easily carry the handset with you as you move
around.

21

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Preparation

Follow these steps to attach the belt clip to the SP-809.

1

Position the belt clip over

the back of the handset.

2

Slide one tab into the re­cess on the side of the hand­set and snap the other tab
into the recess on the other
side.

22

To remove the belt clip, twist
one side of the clip up out of
the recess and lift the belt clip
away.

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Telephone Operation

n

MAKING AND RECEIVING A CALL

To make a call, lift the hand­set and press

PHONE indicator lights

the

PHONE

steadily and you hear the dial
tone, dial a phone number or
memory number (see “Memo­ry Dialing” on Page 29).

To answer a call if the hand­set is on the base, simply lift
the handset and begin your
conversation. Or, if the hand­set is away from the base,
press

PHONE

first. The
PHONE indicator on the
handset and the IN USE indi­cator on the base light.

. When

Telephone Operation

PHONE
Indicator

PHONE

IN USE
Indicator

SPEAKER
Indicator

Or, to use the speakerphone, press

SPEAKER

. The SPEAKER in-

dicator lig hts.

Note:

set or

RINGER

If

SPEAKER

is set to
on the base to answer a call.

OFF

, you must press

PHONE

To end a call, place the handset on the base, press
press

SPEAKER

again. The indicators turn off.

Notes:

If you press

²

nect, move closer to the base then press

PHONE

to hang up and the phone does not discon-

PHONE

again, or place

the handset on the base.

on the hand-

PHONE

, or

23

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Telephone Operation

If you want to make a call but the handset is out of the base’s

²

range, the handset beeps twice. Move the handset closer to the
base and try again.

USING THE PRIORITY CALLING CODE

When a caller uses the priority calling code, the TAD beeps loudly
to alert you that you have a priority call. Here is how it works.

A caller dials your telephone number from a touch-tone phone.

When the announcement begins to play, the caller enters the prior­ity calling code.

The system beeps three times, then pauses. This continues for 30
seconds or until you answer the phone. The beeps are audible on
both ends of the call.

If you do not answer, the caller can leave a message in a mailbox.

SETTING THE HANDSET’S VOLUME

You can select any of three
volume levels by repeatedly

24

pressing
call. Three short beeps sound
when the handset is at the
highest setting. If you press
VOLUME again, the handset
returns to the lowest setting.

VOLUME

during a

VOLUME

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SETTING THE SPEAKERPHONE’S VOLUME

You can select any of seven
different volume levels by re­peatedly pressing
or t at any time. The volume

1

setting (

to 7) appears.

VOLUME

s

CHANGING THE CHANNEL

The SP-809 scans 25 channels (frequency pairs used between the
base and the handset) and automatically selects a clear channel
each time you make or receive a call.

Telephone Operation

VOLUME

If you hear other conversa­tions or excessive noise dur­ing a call, press
the handset to select a differ­ent channel.

Note:

If the handset is too far from the base, the channel might not

change. Move closer to the base and try again.

USING REDIAL

You can quickly redial the last
number dialed. Simply lift the
handset and press
When you hear the dial tone,

REDIAL

press

CHANNEL

PHONE

.

on

CHANNEL

.

PHONE

25

43-580 9.fm Page 26 Wednesday, August 18, 1999 1:43 PM

Telephone Operation

Notes:

The redial memory holds up to 24 digits, so you can redial long-

²

distance as well as local numbers.

We recommend you not use

²

include a tone entry. This could result in a wrong number being
dialed. (See “Using Tone Services on a Pulse Line” on Page 27.)

The redial memory does not store a flash entry or any digits

²

entered after you press

USING FLASH

FLASH

performs the electronic equivalent of a switchhook opera-

tion for spec ial services , such as Ca ll Wa it ing.

For example, if you have Call
Wait ing, press
swer an incoming call without
disconnecting the current call.

FLASH

Press
to the first call.

Note: If you do not have any special phone services, pressing

FLASH

might disconnect the current call.

FLASH

FLASH

to an-

again to return

REDIAL

(see “Using Flash” on Page 26).

to dial numbers that

FLASH

USING HOLD

26

To put a call on hold, simply

HOLD

press
dicator on the handset and
SPEAKER indicator on the
base flash.

. The PHONE in-

HOLD

43-580 9.fm Page 27 Wednesday, August 18, 1999 1:43 PM

Telephone Operation

To resume your phone conversation, press

SPEAKER

(or
phone.

on the base) or lift the handset of an extension

PHONE

USING MUTE

To talk to someone else in the
room without the person on
the other end of the phone
line hearing your conversa-

MUTE

tio n, press
call. The MUTE in dic at o rs o n
the handset and base light.

To resume your phone conversation, press

during the

MUTE

again.

USING TONE SERVICES ON A PULSE LINE

Some special services, such as bank-by-phone, require tone sig­nals. If you have pulse service, you can still use these special tone
services by following these steps.

on the handset

MUTE
Indicator

MUTE

Dial the service’s main number.

1

When the service answers, press

2

numbers you dial are sent as tone signals.

After you complete the call, return the handset on the base or

3

press

PHONE.

The phone automatically resets to pulse dialing.

USING PAGE/INTERCOM

You can use the SP-809 as a two-way pager and intercom be­tween the base and the handset. This is useful if the handset is

TONE/

. Any additional

27

43-580 9.fm Page 28 Wednesday, August 18, 1999 1:43 PM

Telephone Operation

away from the base and you want to locate it, or if you want to
have a conversation between the handset and the base.

To page the person who has
the handset or to locate the
handset when the phone is
not in use, press

LOCATOR

INTERCOM/

on the base. The
handset beeps for about four
seconds. If you want the
handset to beep for
a longer time, hold down
onds. The handset beeps for about 3 minutes.

To stop the handset from beeping before it automatically stops,
press

CHANNEL

on the handset or

base.

INTERCOM/LOCATOR

INTERCOM/LOCATOR

INTERCOM/
LOCATOR

for about 4 sec-

on the

28

To answer a page from the
base or to page the base,
press

INTERCOM

on the
handset. The base sounds a
tone and the INTERCOM in-

INTERCOM

dicator lights. Begin your con­versation.

To end the intercom conversation, press

INTERCOM

on the hand-

set or base.

:

Notes

Yo u cann ot speak and hear the other party at the same time

²

during an intercom conversation.

You cannot page the handset during a call.

²

If you want to make an intercom call during a phone call, press

²

INTERCOM

on the handset to page the base. The call is placed on

hold.

43-580 9.fm Page 29 Wednesday, August 18, 1999 1:43 PM

If a phone call comes in during an intercom conversation, press

²

PHONE

press

on the handset to answer the call. When you finish t he call ,

INTERCOM

to resume the intercom conversation.

MEMORY DIALING

You can store up to 20 numbers (up to 24 digits each) in memory,
then dial a stored number by pressing a two-digit memory location
number.

Storing a Number in Memory

Notes:

Telephone Operation

If the dialing mode is set for pulse service and you want to use

²

tone dialing for a memory number, you must store a tone as the
first entry of the number (see “Using Tone Services on a Pulse
Line” on Page 27).

Do not store a number with both pulse and tone entries in the

²

same memory location. This could result in a wrong number being
dialed.

Each pause (see “Entering a Pause” on Page 30) and tone

²

entry uses one digit of memory.

To keep your accounts secure, we recommend you do not store

²

your personal access code for services such as bank-by-phone in
a memory location.

An error tone sounds and the phone exits the programming

²

mode if you wait more than 15 seconds between each keypress or
enter more than 24 digits. You mu st start over at Step 1.

29

43-580 9.fm Page 30 Wednesday, August 18, 1999 1:43 PM

Telephone Operation

Follow these steps to store a number in memory.

1

Press

2

Enter the number you want to store. (To store the last number

you dialed, simply press

If you enter a wrong digit, press

entered digit. Then enter the correct digit.

3

Press

ber (01–20). The SP-809 beeps three times.

If you receive a call while you are storing information in

Note:

memory, press
again at Step 1.

To replace a stored number, simply store a new one in its place.

Entering a Pause

PROG/MEM

PROG/MEM

PHONE

.

PROG/MEM

REDIAL

.)

DELETE

to delete the last

then enter a two-digit memory location num-

to answer the call. After the call, begin

30

In some telephone systems, you must dial an access code (9, for
example) and wait for a second dial tone before you can dial an
outside number. You can store the access code with the phone
number. However, you should also store a pause after the access
code to allow the outside line time to connect. To do so, hold down
the number immediately preceding the pause until you hear a sec­ond beep. (For example, if 9 is your access code, hold down 9 until
you hear a second beep.) This enters a 1.5-second pause. For a
longer pause, hold down the number key until you hear additional
beeps.

43-580 9.fm Page 31 Wednesday, August 18, 1999 1:43 PM

Dialing a Memory Number

Telephone Operation

PHONE

Press

. When you hear the dial tone, press

then enter the 2-digit memory location number.

Or, press

M1

to dial the number stored in memory location 01.

Chain-Dialing Service Numbers

For quick recall of numbers for special services (such as alternate
long distance or bank by phone), store each group of numbers in
its own me mory location.

When calling special services, dial the service’s main number first.
Then at the appropriate place in the call, press
enter the number (or press

M1

al information is stored.

Testing Stored Emergency Numbers

If you store an emergency service’s number (police department,
fire department, ambulance) and you choose to test the stored
number, make the test call during the late evening or early morning
hours to avoid peak demand periods. Remain on the line to explain
the reason for your call.

PROG/MEM

PROG/MEM

,

, then

) for the location where the addition-

31

43-580 9.fm Page 32 Wednesday, August 18, 1999 1:43 PM

TAD Operation

TAD Operation

n

This section describes TAD operation at the base, but you can also
operate the TAD using the handset or another phone while you’re
away from home (see “Using Remote Commands” on Page 39).

SETTING THE TAD TO ANSWER CALLS

To set the TAD to answer
calls, press
announces “The machine is
on” and the number of record­ed messages appears.

To set the TAD to not answer
calls, press
announces “The machine is
off” and beeps twice.

ON/OFF

ON/OFF

. The TAD

. The TAD

INCOMING MESSAGE RECORDING

When the TAD is set to answer calls using Announcement A or B,
it plays the announcement, then beeps. The caller can then record
a message up to 3 minutes long.

The TAD is preset to record messages in mailbox 1, but callers
can record to a specific mailbox by pressing its number (1–4) after
the outgoing message.

ON/OFF

32

Note: When the TAD is set to announce-only, a caller can still

#

leave a message by pressing
mailbox. This is handy for emergency or unexpected calls.

then the number for the desired

43-580 9.fm Page 33 Wednesday, August 18, 1999 1:43 PM

The TAD stops recording and resets to answer the next call when:

the caller hangs up

²

the maximum message length is reached

²

there are more than 5 seconds of silence

²

TAD Operation

If the TAD’s memory is full,
messages alternately appear, and it answers after 10 rings and an­nounces “Memory is full.”

Notes:

The maximum total of messages the TAD can store is 22 min-

²

utes.

Many local phone companies use calling party control (CPC) to

²

signal that the caller has hung up. Your TAD is designed to recog­nize a CPC signal and releases the line. If the TAD records phone
company messages or dial tones, your local phone company prob­ably does not use CPC.

SCREENING CALLS

To screen calls, let the TAD answer them, then listen to the caller’s
message through the TAD’s speaker.

If you decide to answer the call, pick up any phone on the same
phone line as the TAD or press
The TAD stops recording and resets to answer the next call.

F

(full) and the number of recorded

SPEAKER

on the SP-809’s base.

If you do not want to take the call, simply let the TAD finish record­ing the caller’s message.

Note: If you answer the phone just as the TAD answers, the TAD
might not stop playing the outgoing message. If this happens,

STOP

press

.

33

43-580 9.fm Page 34 Wednesday, August 18, 1999 1:43 PM

TAD Operation

PLAYING MESSAGES

The TAD’s message counter window shows the total number of
messages, both old and new. If there are new messages, the mail­box indicators flash to let you know which mailboxes have new
messages.

To play all messages in a
mailbox,

button (
nounces the number of mes­sages recorded in the
selected mailbox, then plays
each message after it an­nounces the message num­ber and the day and time it
was recorded.

press that mailbox’s

1–4

). The TAD an-

MAILBOX 4

34

To play only new messages,

hold down the desired mailbox button
for about 2 seconds. The TAD tells you how many new messages
you have in that mailbox and plays them.

After all messages play, the TAD says, “End of messages.”

To replay a message during playback, press

REPEAT

. Th e c urrent

message starts again from the beginning.

To replay part of a message during playback,

hold down

REPEA T

then release to resume playback.

To return to a previous message,

hold down

REPEAT

until you see

the desired message number.

To skip to the next message,

To pause during playback,

press the selected mailbox button. PA

press

SKIP

.

(pause) appears. To resume playback, press the mailbox button
again within 60 seconds. Otherwise, the TAD stops playback,

43-580 9.fm Page 35 Wednesday, August 18, 1999 1:43 PM

announces “End of messages,” and displays the total number of
messages.

TAD Operation

To quickly play a message,

increases, allowing you to quickly scan a message or move to any
place within it. To resume normal playback, release

To stop playback at any time,

sets to answer calls.

DELETING MESSAGES

To delete the current message during playback, press
The TAD beeps, then plays the next message.

To delete all messages in a mailbox after playback, press
then the mailbox button. The TAD says “Messages deleted” and
sounds a long beep to confirm that all messages in the selected
mailbox are deleted.

: The TAD does not delete unplayed messages. If you have

Note

not played all of the messages in the mailbox, the TAD sounds four
beeps and does not delete any messages.

hold down

STOP

press

SKIP

. The playback speed

SKIP

.

. The TAD beeps and re-

DELETE

DELETE

.

RECORDING A MEMO

A memo is a message you can record at the TAD for yourself or
others. You can record memos of up to 3 minutes long in any of
the mailboxes.

Memos are stored with incoming messages, and are replayed the
same way (see “Playing Messages” on Page 34).

35

43-580 9.fm Page 36 Wednesday, August 18, 1999 1:43 PM

TAD Operation

Follow these steps to record a memo.

1

mailbox indicators flash.

2

after the beep. The display counts up the recording time.

indicators start flashing. Otherwise, you must start again from
Step 1.

3

you can press
once, and the message number indicator increases by one.

MEMO

Press

Press a mailbox button and begin speaking in a normal voice

: Press the mailbox button within 30 seconds after the

Note

The TAD automatically stops recording after 60 seconds, or

. All of the

MEMO

STOP

when you finish the memo. The TAD beeps

RECORDING A CONVERSATION

36

Follow these steps to record both sides of a conversation (up to 3
minutes long) using the handset.

Important

other party know that the call is being recorded. It is illegal in some
areas to record a conversation without the consent of all parties to
the conversation, including the phone company. Check the laws in
your area before you use the two-way recording feature.

: The SP-809 does not sound warning beeps to let the

43-580 9.fm Page 37 Wednesday, August 18, 1999 1:43 PM

TAD Operation

1

The ANS SYS indicator lights
and all of the mailbox indica­tors flash.

2

dicator on the base continues flashing and recording begins.

The TAD records until:

Conversations are stored with incoming messages and are re­played the same way (see “Playing Messages” on Page 34).

ANS SYS

Press

Press 1, 2, 3, or 4 to select a mailbox. The selected mailbox in-

the maximum message length is reached

²

you press

²

there is an 8-second busy signal or 5 seconds of silence

²

the TAD’s memory becomes full

²

then #.

STOP (5

ANS SYS

).

#

37

43-580 9.fm Page 38 Wednesday, August 18, 1999 1:43 PM

Remote Operation

Remote Operation

n

While you are away from your home or office, you can use a touch­tone phone or a pulse (rotary) phone with a pocket tone dialer to
enter your remote operation security code and do any of the follow­ing:

set the TAD to answer calls

²

listen to your messages

²

record a new announcement

²

record a memo

²

delete messages

²

Note: You cannot remotely operate the TAD from another phone
on the same line as your SP-809.

You can also use your SP-809 handset to operate many of the
TAD features.

USING THE TOLL-SAVER

If the ring select switch is set to
Number of Rings” on Page 19), the TAD answers after two rings if
you have new messages. If there are no new messages, the TAD
waits for four rings before it answers. This gives you time to hang
up before the TAD answers so you can avoid unnecessary long­distance charges.

38

SA

(toll-saver) (see “Setting the

43-580 9.fm Page 39 Wednesday, August 18, 1999 1:43 PM

USING REMOTE COMMANDS

Whether you are using the handset or calling from a touch-tone
phone, you press the same buttons to operate the TAD. The only
difference is the way you connect with the answering system.

From a remote touch-tone phone:

Dial your phone number. When the TAD answers, enter your
remote access code. The TAD announces the number of mes­sages and beeps twice to confirm that you entered the correct
code.

Notes

:

If you do not enter each digit of the remote access code

²

within 8 seconds, the TAD hangs up.

If the TAD is not set to answer calls or the memory is full, it

²

will answer after 10 rings.

Remote Operation

From the handset:

ANS SYS

Press
announces the number of messages and beeps twice.

After connecting with the TAD, enter a remote command (see “Re­mote Commands” on Page 40), or press
or wait until the TAD begins playing all messages (after about 4
seconds).

When you finish, simply hang up (remote phone) or press
(SP-809’s handset).

. The ANS SYS indicator li g h ts. The TAD

5

to hear voice prompts,

ANS SYS

39

g

g

g

g

g

g

g

g

g

g

g

g

g

43-580 9.fm Page 40 Wednesday, August 18, 1999 1:43 PM

Remote Operation

Remote Commands

Press: To:

0

1

, then mail ­box number
(1, 2, 3, or 4)

2

, then mail ­box number
(1, 2, 3, 4)

3

, then mail ­box number
(1, 2, 3, or 4)

5
7
9

#

, then mail ­box number
(1, 2, 3, or 4)

0

Hear TAD On/Off status.
Play all messa

sa

e is recorded, the TAD says “No messages.”

Play new messa
messa
sa

Delete all played messa

Stop messa
Play current ly selected announcem ent.
Review TAD settin
Record a m em o in the selected mailbox. When you fin-

ish, press 5.

e is recorded, the TAD says, “No new mes-

es.”

Set the TAD to not answer calls:

machine is off ” and beeps twice.

Set the TAD to answer calls:

10 rin

s and says “The machine is of f” and beeps
twice. Press 0. The TA D says “The machine is on”
and beeps twice.

es in the selected mailbox. If no mes-

es in the selected mailbox. If no new

es from the selected mail box.

e playback or recording.

s.

The T A D says “The

The TAD answers after

7

8

, then

follow vo ice

prompts

9

, then

follow vo ice

prompts

Record new announcement. After the TAD beeps,
speak your messa
T A D plays your new announcement and beeps twice.

Set the clock.

Chan

e announcement selection, ring selection, mes-

sa

e alert setting, remote access code, priority calling

code, or base rin

e. When you finish, pre ss 5. The

er setting.

40

g

g

g

g

g

g

g

43-580 9.fm Page 41 Wednesday, August 18, 1999 1:43 PM

While playing messages:

Press: To:

Remote Operation

3
4

5
6

Delete current messa
Replay messa

backs up one messa
particular spot wi thin a messa
resume playback at that spot.

Stop messa
Skip to next messa

ticular spot within a messa
playback at t he spot.

e playback.

e.

e. Each time you press 4, the TAD

e. Or, hold down 4 to return to a

e. Or, hold down 6 to skip to a par-

e and release it to

e and release it to resume

41

43-580 9.fm Page 42 Wednesday, August 18, 1999 1:43 PM

Troubleshooting

Troubleshooting

n

We do not expect you to have any problems with your SP-809, but
if you do, the following suggestions might help.

Problem Suggestion

The handset does
not work.

If those suggestions do not solve the problem, try
resetting the security code:

Move the handset closer to the base.
Be sure the phone line cord and AC

adapter are correctly and securely con­nected.

Be sure the battery pack is connected and
charged.

Fully extend and raise the base’s antenna
to a vertical position.

Return the handset to the base for 30 sec­onds, then try again.

Place the handset on the base and

²

make sure the CHARGING light is on. Wait
30 seconds, then pick up the handset and

PHONE

press
properly. If it does not, try the next step.

Remove the handset’s battery pack.

²

Wait 30 seconds, th en reinstall it. Place
the handset on the base and wait 30 sec­onds. Pick up the handset and press

PHONE

erly . If it does not, try the next step.

. The phone should operate

. The phone should operate prop-

42

43-580 9.fm Page 43 Wednesday, August 18, 1999 1:43 PM

Problem Suggestion

Volume drops or
you hear unusual
sounds.

Call is noisy. Do not place the base near appliances or

Troubleshooting

Unplug the AC adapter from the outlet.

²

If there is a spare battery pack in the base,
remove it. Wait 30 seconds, then plug the
AC adapter back in and return the spare
battery pack to the base. Place the hand­set on the base and make sure the
CHARGING light is on. Wait 30 seconds,
then pick up the handset and press

PHONE

. The phone should operate prop-

erly.
Someone has picked up another phone on

the same line. Hang up the other phone.

large metal objects.
Fully extend and raise the base’s antenna

to a vertical position.
Move the handset closer to the base.
Keep the handset away from interference

sources such as computers, remote con­trol toys, wireless alarm systems, wireless
intercoms and room monitors, fluorescent
lights, and electrical appliances. If the
interference is severe, turn off the interfer­ing device.

CHANNEL

Press

to switch to anothe r chan-

nel.
Hang up and redial the number.

43

43-580 9.fm Page 44 Wednesday, August 18, 1999 1:43 PM

Troubleshooting

Problem Suggestion

The phone does not
ring.

The handset’s
range decreases.

CL

appears in the

display .
Receiver sound flut-

ter or fades.

Can receive calls,
but cannot make
calls.

ON

Be sure the handset ringer is set to

.
Be sure the base ringer is on.
Be sure the phone line cord and AC

adapter are correctly and securely con­nected.

Move the handset closer to the base.
There might be too many devices con-

nected to the phone line. Remove a device
from the line.

Raise the base’s antenna to a vertical
position.

Return the handset to the base to
recharge the battery pack.

Be sure the base’s antenna is not touching
a metal surface.

Reset the clock. See “Setting the Day and
Time” on Page 15.

Be sure the battery pack is charged.
Raise the base’s antenna to a vertical

position.
Move the handset closer to the base.
Set the dialing mode for the type of service

you have (see “Setting the Dialing Mode”
on Page 14).

44

If you still have problems, disconnect the SP-809. If other phones
on the same line work properly, the fault is in this phone or its in­stallation. If you cannot find the problem, take your SP-809 to your
local RadioShack store for assistance.

43-580 9.fm Page 45 Wednesday, August 18, 1999 1:43 PM

Care and Maintenance

n

Your SP-809 Digital Phone Answering System is an example of
superior design and craftsmanship. The following suggestions will
help you care for your phone so you can enjoy it for years.

Keep the phone dry. If it gets wet, wipe it dry immediately. Liquids
can contain minerals that corrode the electronic circuits.

Handle the phone gently and carefully. Dropping it can damage cir­cuit boards and cases and cause the phone to work improperly.

Use and store the phone only in normal temperature environ­ments. Temperature extremes can shorten the life of electronic de­vices, damage batteries, and distort or melt plastic parts.

Care and Maintenance

Keep the phone away from dust and dirt which can cause prema­ture wear of parts.

Wipe the phone with a damp cloth occasionally to keep it looking
new. Do not use harsh chemicals, cleaning solvents, or strong de­tergents to clean your phone.

Modifying or tampering with the phone’s internal components can
cause a malfunction and might invalidate its warranty and void
your FCC authorization to operate it. If your phone is not perform­ing as it should, take it to your local RadioShack store for assis­tance. If the trouble is affecting the phone lines, the phone
company might ask you to disconnect your phone until you have
resolved the problem.

45

43-580 9.fm Page 46 Wednesday, August 18, 1999 1:43 PM

Care and Mai nte nance

REPLACING THE HANDSET BATTERY PACK

If you follow the instructions in “Installing and Charging the Battery
Pack” on Page 12, the battery pack should last about one year. If
the battery pack does not hold a charge for more than 2 hours after
an overnight charge, replace the battery pack with a new 3.6 volt,
700 milliamp battery pack. You can order a replacement battery
pack through your local RadioShack store.

Follow the d ir ec t io ns in “I ns t a lling and Char g ing the Battery Pack”
on Page 12 to install and charge the new battery pack.

Cautions:

You must use a replacement battery pack of the same size and

²

type.

Dispose of the battery pack promptly and properly. Do not bury

²

or burn it.

Always remove old or weak batteries. Batteries can leak chemi-

²

cals that can destroy electronic parts.

If you have trouble replacing the battery pack, take the phone to
your local RadioShack store for assistance.

Important:

battery pack. At the end of the battery pack’s useful life, it must be
recycled or disposed of properly. Contact your local, county, or
state hazardous waste management authorities for information on
recycling or disposal programs in your area. Some options that
might be available are: municipal curb-side collection, drop-off
boxes at retail ers such as your local RadioShack store, recycling
collection centers, and mail-back programs.

This product contains a rechargeable nickel-cadmium

46

43-580 9.fm Page 47 Wednesday, August 18, 1999 1:43 PM

THE FCC WANTS YOU TO KNOW

In the unlikely event that your phone causes problems on the
phone line, the phone company can temporarily discontinu e your
service. If this happens, the phone company attempts to notify you
in advance. If advance notice is not practical, the phone company
notifies you as soon as possible and advises you of your right to
file a complaint with the FCC .

Also, the phone company can make changes to its lines, equip­ment, operations, or procedures that could affect the operation of
this telephone. The telephone company notifies you of these
changes in advance, so you can take the necessary steps to pre­vent interruption of your telephone service.

Your phone might cause TV or radio interference even when it is
operating properly. To determine whether your phone is causing
the interference, turn off your phone. If the interference goes away,
your phone is causing the interference. Try to eliminate the inter­ference by:

Care and Maintenance

moving your phone away from the receiver

²

connecting your phone to an AC outlet that is on a different

²

electrical circuit from the receiver

contacting your local RadioShack store for help

²

If you cannot eliminate the interference, the FCC requires that you
stop using your phone.

Some cordless telephones operate on frequencies that may cause
interference to nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not
be placed near or on top of a TV or VCR.

47

43-580 9.fm Page 48 Wednesday, August 18, 1999 1:43 PM

Care and Mai nte nance

LIGHTNING

Your telephone has built-in lightning protection to reduce the risk of
damage from surges in telephone line and power line current. This
lightning protection meets or exceeds FCC requirements. Howev­er, lightning striking the telephone or power lines can damage your
telephone.

Lightning damage is not common. Nevertheless, if you live an area
that has severe electrical storms, we suggest that you unplug your
phone during storms to reduce the possib ilit y of damage.

48

43-580 9.fm Page 49 Wednesday, August 18, 1999 1:43 PM

Notes

n

Notes

49

43-580 9.fm Page 50 Wednesday, August 18, 1999 1:43 PM

Notes

50

43-580 9.fm Page 51 Wednesday, August 18, 1999 1:43 PM

Notes

51

43-580 9.fm Page 52 Wednesday, August 18, 1999 1:43 PM

Limited One-Year Warranty

This product is warrant ed by RadioShac k against man ufacturing d efects in materia l and workman­ship under normal use for one (1) year from the date of purchase from RadioShack company-owned
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra­dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE , ARE LIMITED
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED
HEREIN. EXCEPT AS PROVI DED HEREIN, Rad ioShack SH ALL HAVE NO LIABILIT Y OR RE­SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY
LIABILITY, LO SS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR­MANCE OF THE PRODUCT OR ARI SING OUT OF ANY BREACH OF THIS WARRANTY, IN­CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS
OF TIME, DATA, PROPERTY, REVENUE, OR P ROFIT OR ANY INDIRECT, SPECIAL, INCIDEN­TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in­cidental or consequential damages, so the above limitations or exclusions may not apply to you.
In the event of a product defect during the warran ty period, take the product and the RadioShack
sales receipt as proof of pur cha se date to any RadioS hack s tore. Radi oSha ck wil l, at its option, un­less otherwise provided by law: (a) correct the defect by product repair without charge for parts and
labor; (b) replace the produc t with one of the same or similar design; or (c) refund the purchase
price. All replaced parts and pr oducts, and pro ducts on which a refund is made, become the prop­erty of RadioShack. New or rec onditioned parts and products may be used in the performance of
warranty service. Repa ired or replaced parts and produ cts are warranted for the remainder of the
original warranty period. You will be charged for repair or replacement of the product made after the
expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,
accident, misuse, impr oper or abnormal usa ge, failure to fol low i nstruct ions, improper instal lation or
maintenance, alterati on, lightning or other incidence of exc ess voltage or current; (b) any repairs
other than those provi ded by a RadioShack Autho rized Service Facility; ( c) consumables such as
fuses or batteries; (d ) cosmeti c dam age; (e) transp ortatio n, sh ipping or insuranc e c osts; or (f) cos ts
of product removal, installation, set-up service adjustment or reinstallation.
This warranty gives you specifi c legal rights, and you may also have oth er rights which vary from
state to state.

RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102

We Service What We Sell

3/97

RadioShack

A Division of Tandy Corporation

Fort Worth, Texas 76102

01/99 Printed in Mexico