Sprint Nextel SP-809 User Manual

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Digital Phone Answering System
OWNER’S MANUAL
SP-805
Cat. No. 43-5805
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WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture.
CAUTION
REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
!
: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
This symbol is intended to inform you that important operating and maintenance instructions are included in the literature accompanying this product.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
!
Important: Cordless phones such as this one require AC power to
operate. When the AC power is off, you cannot dial out or receive incoming calls using your SP-805. For this reason, the SP-805 cordless phone should not be your only telephone. To be safe, you should also have a phone that does not require AC power to oper­ate (not a cordless phone) so you can still make and receive calls if there is an AC power failure.
Your SP-805 operates on standard radio frequencies, as allocated by the FCC. Therefore, it is possible for other radio units operating on similar frequencies, within a certain area, to inadvertently inter­cept your conversations and/or cause interference on your cord­less telephone. This lack of privacy can occur with any cordless telephone.
The Sprint Logo is a registered trademark of Sprint Communications Company L.P. Used under license.
RadioShack is a registered trademark used by Tandy Corporation.
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Features
n
Your Sprint SP-805 Digital Phone Answering System offers the lat­est advances in answering machine and cordless phone technolo­gy. Its cordless operation lets you handle calls just about anywhere in your home or office.
The telephone answering device (TAD) stores all messages on a computer chip. This gives you advanced capabilities over tape­based answering machines. For example, you can save individual messages while the rest are deleted. Because your system is fully digital, there are no tape mechanisms to wear out and no tapes to bother with.
The SP-805 has these features:
Date/Time Stamp — records the day and time each message was recorded.
Digitally -Synthesize d Voice — guides you through operation of the system.
Remote Operation — lets you use a touch-tone phone (or rotary phone and pocket tone dialer) to operate the answering system while you are away from your home or office.
Programmable Remote Ac cess Code — lets you set your own security code for remote operation.
Remote Answer-On — lets you call the answering system from a remote location and set it to answer calls.
Toll-Saver — l ets you avoid unnecessary toll charges wh en you call by long-distance to check your messages.
Two-Way Record ing — lets you record both sid es of your p hone conversation.
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25 Cha nnels — automatically selects a clear channel when you make or answer a call, so you don’t have to listen to static or other interference. You can also manually change channels during a call.
10-Numb e r Memory Dialing — lets you store 10 numbers in memory for easy dialing.
Security Access-Protection Code — changes each time you un­plug the phone from AC power, to help prevent other cordless phone users from using your phone line while the handset is off the base.
Paging/Handset Locator System — lets you send a signal from the base to the handset to page someone or locate the handset when it is away from the base.
Flash — sends an electronic switchhook signal for use with spe­cial phone services such as Call Waiting.
Volume Control — so you can adjust the volume you hear through the handset.
Hold — lets you put a call on hold, so you can answer another call or page someone.
Redial — lets you quickly redial the last number dialed.
Touch/Pulse Dialing — lets you use your phone with tone or
pulse serv ic e .
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This telephone has been tested and found to comply with all appli­cable UL and FCC standards.
We recommend you record your phone’s serial number here. The number is on the bottom of the base.
Serial Number: __________________
READ THIS BEFORE INSTALLATION
Each device that you connect to the phone line draws power from the phone line. We refer to this power draw as the device’s
equivalence number
base.
, or REN. The REN is on the bottom of the
ringer
If you are using more than one phone or other device on the line, add up all the RENs. If the total is more than five, your phone might not ring. In rural areas, a total REN of three might impair ringer op­eration. If ringer operation is impaired, remove a device from the line.
FCC STATEMENT
This telephone complies with Part 68 of upon request, provide the FCC registration number and the REN to your phone company. These numbers are on the bottom of the base.
Note:
You must not connect your SP-805 to any of the following:
coin-operated syst ems
²
party-line systems
²
most electronic key phone systems
²
FCC Rules
. You must,
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CONTENTS
n
Installation .................................................................................. 8
Selecting a Location .............................................................. 8
Placing the Base on a Desk Top ........................................... 9
Mounting the Base on a Wall plate or wall ............................ 9
Installing and Charging the Battery Pack ............................ 11
Preparatio n ............................... ............................. .............. ..... 13
Setting the Dialing Mode ..................................................... 13
Setting the Day and Time .................................................... 13
Announcement Options ....................................................... 14
Changing Your Recorded Announcement .................... 15
Reviewing the TAD Settings ................................................ 16
Setting the Number of Rings ............................................... 16
Changing the Remote Access Code ................................... 17
Setting the Handset’s Ringer .............................................. 17
Te lephone Operation ...................... ............................. ............ 18
Making and Receiving a Call ............................................... 18
Setting the Handset’s Volume ............................................. 19
Changing the Channel .................................. ....... .......... .. ... 19
Using Redial .................................... ............................. ....... 19
Using Flash ................................ ............................. ............ 20
Using Mute ............ .............. .............. ............................. ..... 20
Using Tone Services on a Pulse Line .................................. 21
Using Page .......................................................................... 21
Memory Dialing ............................... .............. ............... ....... 22
Storing a Number in M emory ........................................ 22
Entering a Pause .......................................................... 23
Dialing a Memory Number ............................................ 24
Chain-Dialing Service Numbers .................................... 24
Testing Stored Emergency Numbers ............................ 24
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TAD Operation ......................................................................... 25
Setting the TAD to Answer Calls ......................................... 25
Incoming Message Recording ............................................ 25
Screening Calls ........................................................... .. ...... 26
Playing Messages ............................................................... 27
Deleting Messages ............................................................. 28
Recording a Memo ............................................................. 29
Recording a Con versation .................................................. 29
Remote Operation ................................................................... 31
Using the Toll-Saver ............................................................ 31
Using Remote Commands .................................................. 32
Remote Commands ..................................................... 33
Troubleshooting ...................................................................... 35
Care and Main tenance ............................................................ 38
Replacing th e Handset Battery Pack .................................. 39
The FCC Wa nts You to Know ............................................. 40
Lightning ............................................................................. 41
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Installation
Installation
n
SELECTING A LOCATION
You can place the phone on a desk top or table, mount it on a stan­dard wall plate, or mount it directly on the wall. Select a location that is:
near an AC outlet not controlled by a wall switch
²
near a telephone line jack
²
out of the way of normal activities
²
away from electrical machinery, electrical appliances, metal
²
walls or filing cabinets, wireless intercoms, alarms, and room mon­itors
The base’s location affects the phone’s range. If you have a choice of several locations, try each to see which provides the best perfor­mance.
Caution: The supplied AC adapter was designed specifically for your SP-805. Use only the supplied adapter.
Notes:
Your telephone connects directly to a modular telephone line
²
jack. If your phone line jack is not a modular jack, you can update the wiring yourself, using jacks and adapters available at your local RadioShack store. Or, you can let the phone company update the wiring for you.
The USOC number of the jack to be installed is RJ11C (RJ11W
²
for a wall plate).
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PLACING THE BASE ON A DESK TOP
Follow these steps when you place the base on a desk, shelf, or table.
Antenna
POWER Jack
Installation
TEL LINE Jack
1
Plug one end of the supplied long modular cord into the
LINE
jack on the back of the base.
2
Insert the supplied AC adapter’s barrel plug into the
jack on the back of the base.
3
Plug the modular cord’s other end into a modular phone line
jack.
4
Plug the adapter into a standard AC outlet.
5
Raise the base’s antenna to a vertical position.
MOUNTING THE BASE ON A WALL PLATE OR
WALL
Note:
To mount the base directly on the wall, you need two screws (not supplied) with heads that fit into the keyhole slots on the bot­tom of the base. Drill two holes 3 above the other. Then thread a screw into each hole, letting the
5
heads extend about
/16 inch (7 mm) from the wall.
15
/16 inches (100 mm) apart, one
TEL
POWER
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Installation
1
Remove the bracket by pressing on the arrows and gently pull-
ing out the wide end of the bracket.
2
Plug one end of the supplied modular cord into the
TEL LINE
jack. Route the modular cord through the curved channel on the bottom of the base. Then wrap any excess modular cord around the two crescent-shaped tabs in the mounting bracket. Plug the supplied AC adapter’s barrel plug into the
POWER
jack on the back of the base. Route the adapter cord through the straight channel on the bottom of the base.
AC Adapter
Tabs
Barrel Plug
Modular Cord
10
3
Insert the tabs on the narrow end of the bracket into the upper slots on the bottom of the base. Insert the loose end of the modular cord through the center of the bracket. Route the end of the adapt­er cord through the opening on the wide end of the bracket. Then push the tabs on the wide end of the bracket into the lower slots on the bottom of the base.
4
Plug the modular cord’s other end into the wall plate jack (or a modular phone line jack), align the base’s keyhole slots with the wall plate studs (or the screws in the wall), and slide the base downward to secure it.
5
Plug the adapter into a standard AC outlet. Raise the base’s antenna to a vertical position.
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INSTALLING AND CHARGING THE BATTERY PACK
The SP-805 is packaged with a rechargeable nickel-cadmium bat­tery pack. Before using your phone, you must install the battery pack and then charge it for 10 hours.
Press down and slide off the compartment cover. Plug the battery pack connector into the phone’s socket. The con­nector fits only one way. Re­place the cover.
To charge the battery pack, simply place the handset on the base. The CHARGING indicator on the base lights.
Installation
Note:
You can place the handset on the base faceup or facedown.
Recharge the battery pack when:
the LOW BATT indicator
²
on the handset flashes
the phone beeps four
²
times when you press
the LOW BATT indicator is on when the phone is off
²
the phone does not operate when you press
²
PHONE
LOW BATT Indicator
PHONE
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Installation
Notes:
When you first use the phone after charging or recharging the
²
battery pack, the phone might not work and you might hear a two­beep signal when you press handset to the base for about 15 seconds. This resets the security access protection code.
If the CHARGING indicator does not light when you place the
²
handset on the base, be sure the battery pack and AC adapter are correctly and securely connected.
Also, check the charging contacts on the handset and the base. If the contacts are dirty or tarnished, clean them with a pencil eraser.
If the battery pack gets completely discharged or the base loses
²
power while the handset is away from it, the security access­protection code needs to be reset. To reset the code, place the handset on the base for about 15 seconds. If it was the handset that lost power, leave the handset on the base to charge the bat­tery pack.
TALK
. If this happens, return the
12
If the battery pack gets weak during a call, the handset beeps 4
²
times. If this happens, you cannot make another call on the phone until you recharge the battery pack.
About once a month, fully discharge the battery pack by keep-
²
ing the handset off the base until the LOW BATT indicator lights. Otherwise, the battery pack loses its ability to fully recharge.
If you are not going to use your phone for an extended period of
²
time, disconnect the battery pack. This increases the battery pack’s usable life.
The supplied battery pack should last for about a year. When it
²
loses its ability to fully recharge, order a replacement battery pack from your local RadioShack store (see “Replacing the Handset Battery Pack” on Page 39).
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Preparation
n
SETTING THE DIALING MODE
Set the dialing mode for the type of service you have. If you are not sure which type you have, once the battery pack is fully charged, do this test.
1
Lift the handset, then
PHONE
press the dial tone.
2
Press any number other than 0.
Note: If your phone system requires that you dial an access code (9, for example) before you dial an outside number, do not press the access code either.
and listen for
Preparation
If the dial tone stops, you have touch-tone service. Since the phone is preset to touch-tone service, you do not need to change the dialing mode.
If the dial tone continues, you have pulse service. Press
PHONE PROG/MEM # # # 3
If your phone is set for pulse service and you want to change the dialing mode to touch-tone service, press
# # 8
.
.
SETTING THE DAY AND TIME
You can use the handset as well as the keys on the base to oper­ate the TAD. To use the handset, simply press the TAD before beginning each procedure. The ANS SYS indicator lights and the TAD announc es the number of mes sages then beeps twice.
PHONE PROG/MEM #
ANS SYS
to access
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Preparation
Follow these steps to set the day and time so the TAD can record the correct information when each message and memo is re­ceived.
Note: If you do not complete each step within 20 seconds, the TAD sounds two beeps and exits setup. Start again at Step 1.
1
CLOCK
CHANGE
Press
then
. A number from 1–7 (the day of the week, with being Sunday) appears on the message counter window and the TAD announces the currently set day.
Note: The TAD’s message counter window might also alternately show other information to tell you the status of the TAD.
2
Press
SKIP/SCAN
or
REPEAT/SCAN
as instruct-
ed by the voice prompts.
CHANGE
1
CLOCK
REPEAT/ SCAN
3
When you complete setting the day and time, the TAD an-
nounces the day and time then beeps twice.
To check the current day/time at any time, press
ANNOUNCEMENT OPTIONS
You can record an announcement (up to three minutes long) that callers hear when the system answers a call. If you do not record a personalized outgoing message, the TAD plays
leave a message after the tone
14
SKIP/ SCAN
CLOCK
.
Hello. Please
.
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Hint: Do not tell callers that you are out of town or not home. In­stead, say that you cannot come to the phone right now.
Follow these steps to record your announcement.
Preparation
1
Press
press
CHANGE
ANNC
until the TA D an-
, then
CHANGE
nounces “Record the an­nouncement after the tone.
STOP
Press
when you are
done.”
2
The message counter displays the length of the announce-
ment in seconds.
3
Speak your message from about 9 inches in front of the T AD.
4
When you finish, press
STOP
. The TAD beeps and plays back
the announcement.
To hear the announcement at any time, press nouncement playing) appears and the message plays.
Changing Your Recorded Announcement
To change your recorded announcement, simply record a new an­nouncement over the existing one.
ANNC
ANNC
. AP (an-
To delete your recorded an­nouncement and return to the prerecorded announcement,
DELETE
press nouncement is playing.
while the an-
dE
appears briefly.
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Preparation
REVIEWING THE TAD SETTINGS
To hear all feature settings, press
SET UP
SETTING THE NUMBER OF RINGS
The TAD is preset to sound four rings before it answers the first call. Use ring select to set how many times the phone rings before the system answers. You can set it for 1 to 7 rings, or to Toll-Saver.
To change the ring select setting, press
SET UP
press voice prompt instructions. Press
Note:
If you plan to check your messages by long distance, set the number of rings to at least four to avoid unnecessary long distance charges when you call to check your messages (see “Using the Toll-Saver” on Page 31).
until you hear “Number of rings is …” and follow the
STOP
once.
SA
CHANGE
when you are done.
then repeatedly
for
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CHANGING THE REMOTE ACCESS CODE
The remote access feature allows you to access the answering system from a touch-tone phone. The remote access code is pre­set to 500, but you can change it to any three-digit number from 500 to 999.
Preparation
To change the remote access code, press ly press
SET UP
until you hear “Remote access code is …” and fol-
low the voice prompt instructions. Press
SETTING THE HANDSET’S RINGER
You can turn off the handset’s ringer by setting
RINGER
the side of the handset to
OFF
. Turn it back on by set-
ting
RINGER
to ON.
on
CHANGE
STOP
then repeated-
when you are done.
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Telephone Operation
Telephone Operation
n
MAKING AND RECEIVING A CALL
To make a call, lift the hand­set and press
PHONE indicator lights
the steadily and you hear the dial tone, dial a phone number or memory number (see “Memo­ry Dialing” on Page 22).
To answer a call if the handset is on the base, simply lift the hand­set and begin your conversation. Or, if the handset is away from the base, pr ess and the IN USE indicator on the base light.
PHONE
. When
PHONE
first. The PHONE indicator on the handset
PHONE Indicator
18
To end a call, place the handset on the base or press indicator turns off.
Notes:
If you press
²
nect, move closer to the base then press the handset on the base.
If you try to make a call but the handset is out of the base’s
²
range, the handset beeps twice. Move the handset closer to the base and try again.
PHONE
to hang up and the phone does not discon-
PHONE
PHONE
again, or place
. The
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SETTING THE HANDSET’S VOLUME
You can select any of three volume levels by repeatedly pressing call. Three short beeps sound when the handset is at the highest setting. If you press VOLUME again, the handset returns to the lowest setting.
VOLUME
during a
CHANGING THE CHANNEL
The SP-805 scans 25 channels (frequency pairs used between the base and the handset) and automatically selects a clear channel each time you make or receive a call.
Telephone Operation
If you hear other conversa­tions or excessive noise dur­ing a call, press the handset to select a differ­ent channel.
Note:
If the handset is too far from the base, the channel might not
change. Move closer to the base and try again.
USING REDIAL
You can quickly redial the last number dialed. Simply lift the handset and press When you hear the dial tone,
REDIAL
press
CHANNEL
PHONE
.
on
PHONE
.
REDIAL
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Telephone Operation
Notes:
The redial memory holds up to 16 digits, so you can redial long-
²
distance as well as local numbers.
We recommend you not use
²
include a tone entry. This could result in a wrong number being dialed. (See “Using Tone Services on a Pulse Line” on Page 21.)
The redial memory only stores digits entered after you press
²
FLASH
(see “Using Flash” on Page 20).
USING FLASH
FLASH
performs the electronic equivalent of a switchhook opera-
tion for spec ial services , such as Ca ll Wa it ing.
For example, if you have Call Wait ing, press swer an incoming call without disconnecting the current call.
FLASH
Press to the first call.
Note: If you do not have any special phone services, pressing
FLASH
might disconnect the current call.
FLASH
to an-
again to return
REDIAL
to dial numbers that
USING MUTE
20
To talk to someone else in the room without the person on the other end of the phone line hearing your conversa-
MUTE
tion, press call. The MUTE indicator on the handset lights.
during the
MUTE Indicat or
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Telephone Operation
To resume your phone conversation, press
MUTE
again.
USING TONE SERVICES ON A PULSE LINE
Some special services, such as bank-by-phone, require tone sig­nals. If you have pulse service, you can still use these special tone services by following these steps.
Dial the service’s main number.
1
When the service answers, press
2
numbers you dial are sent as tone signals.
After you complete the call, return the handset on the base or
3
press
PHONE.
The phone automatically resets to pulse dialing.
TONE/
. Any additional
USING PAGE
You can use the SP-805 as a pager between the base and the handset. This is useful if the handset is away from the base and you want to locate it, or if you want to page the person with the handset.
To page the person who has the handset or to locate the handset when the phone is not in use, press
TOR
. The handset beeps
briefly. If you want the hand­set to beep for a longer time, hold down for about 4 seconds. The handset beeps for about 3 minutes.
To stop the handset from beeping before it automatically stops,
CHANNEL
press
PAGE/LOCA-
PAGE/LOCATOR
on the handset or
PAGE/LOCATOR
on the base.
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Telephone Operation
MEMORY DIALING
You can store up to 10 numbers (up to 16 digits each) in memory, then dial a stored number by pressing number buttons.
Storing a Number in Memory
Notes:
If the dialing mode is set for pulse service and you want to use
²
tone dialing for a memory number, you must store a tone as the first entry of the number (see “Using Tone Services on a Pulse Line” on Page 21).
Do not store a number with both pulse and tone entries in the
²
same memory location. This could result in a wrong number being dialed.
PROG/MEM
and one of the
22
Each pause (see “Entering a Pause” on Page 23) and tone
²
entry uses one digit of memory.
To keep your accounts secure, we recommend you do not store
²
your personal access code for services such as bank-by-phone in a memory l o c ation.
An error tone sounds and the phone exits the programming
²
mode if you wait more than 15 seconds between each keypress or enter more than 16 digits. You m ust start over at Step 1.
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Follow these steps to store a number in memory.
Telephone Operation
1
Press
the handset is not in use.
2
Enter the number you want to store. (To store the last number
you dialed, simply press
If you enter a wrong digit, repeat Step 1.
3
Press
ry location. The SP-805 beeps three times.
If you receive a call while you are storing information in
Note:
memory, press ceiver while the phone goes off-hook. After the call, begin again at Step 1.
To replace a stored number, simply store a new one in its place.
Entering a Pause
PROG/MEM
PROG/MEM
PHONE
when
REDIAL
then any number button (
.)
0-9
) for the memo-
to answer the call. A tone sounds in the re-
In some telephone systems, you must dial an access code (9, for example) and wait for a second dial tone before you can dial an outside number. You can store the access code with the phone number. However, you should also store a pause after the access code to allow the outside line time to connect. To do so, hold down the number immediately preceding the pause until you hear a sec­ond beep. (For example, if 9 is your access code, hold down 9 until you hear a second beep.) This enters a 1.5-second pause. For a longer pause, hold down the number key until you hear additional beeps.
23
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Telephone Operation
Dialing a Memory Number
PHONE
Press then the number button (
. When you hear the dial tone, press
0-9
).
Chain-Dialing Service Numbers
For quick recall of numbers for special services (such as alternate long distance or bank by phone), store each group of numbers in its own memory location.
When calling special services, dial the service’s main number first. Then at the appropriate place in the call, press enter the number for the location where the additional information is stored.
Testing Stored Emergency Numbers
If you store an emergency service’s number (police department, fire department, ambulance) and you choose to test the stored number, make the test call during the late evening or early morning hours to avoid peak demand periods. Remain on the line to explain the reason for your call.
PROG/MEM
PROG/MEM
,
, then
24
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TAD Operation
n
This section describes TAD operation at the base, but you can also operate the TAD using the handset or another phone while you’re away from home (see “Using Remote Commands” on Page 32).
SETTING THE TAD TO ANSWER CALLS
To set the TAD to answer calls, press announces “The machine is on” and beeps twice, then the number of recorded messag­es appears.
ON/OFF
. The TAD
TAD Operation
To set the TAD to not answer calls, press announces “The machine is off” and beeps twice.
Note: Even when the TAD is set to not answer calls, it answers af­ter 10 rings. This is handy for emergency or unexpected calls.
ON/OFF
. The TAD
INCOMING MESSAGE RECORDING
When the TAD is set to answer calls, it plays the selected an­nouncement (see “Announcem ent Options ” on Page 16), then beeps. The caller can then record a message up to 3 minutes long.
When the TA D is set to no t an s we r call s, a cal le r can still leave a
#
message by pressing set to answer calls, pressing # stops the announcement and lets the caller leave a message.
when the TAD answers. When the TAD is
25
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TAD Operation
The TAD stops recording and resets to answer the next call when:
the caller hangs up
²
the maximum message length is reached
²
there is more than 7 seconds of silence
²
If the TAD’s memory is full, the number of recorded messages and
F
(full) alternately appear, and the TAD answers after 10 rings and
announces “Memory is full.”
Notes:
The TAD can store a maximum of about 12 minutes of recorded
²
messages or 99 total messages.
Many local phone companies use calling party control (CPC) to
²
signal that the caller has hung up. Y our TAD is designed to recog­nize a CPC signal and releases the line. If the T AD records phone company messages or dial tones, your local phone company prob­ably does not use CPC.
SCREENING CALLS
There are two ways to screen your calls.
First, you can let the TAD answer them, then listen to the caller’s message through the TAD’s speaker.
If you decide to answer the call, press pick up any phone on the same phone line as the TAD. The TAD stops recording and resets to answer the next call.
If you do not want to take the call, simply let the TAD finish record­ing the caller’s message.
26
PHONE
on the handset or
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Note: If you answer the phone just as the TAD answers, the TAD might not stop playing the outgoing message. If this happens,
STOP
press
.
Or you can also screen calls and listen to them over the handset. Simply pick up the handset, press er’s message.
ANS SYS
TAD Operation
, then listen to the call-
If you decide to answer the call, press take the call, press caller’s message.
PLAYING MESSAGES
The TAD’s message counter window shows the total number of messages, both old and new. If there are new messages, the PLAY indicator flashes.
To play all messages press
PLAY
. The TAD plays each message after it announces the day and time it was re­corded.
To play only new messages,
PLAY
hold down seconds. The TAD displays the number of each new mes­sage and plays it.
for about 2
ANS SYS
PHONE
. If you do not want to
and let the TAD finish recording the
After all messages have played, the TAD says, “End of messag­es.”
To replay a message during playback, press
REPEAT
. The current
message starts again from the beginning.
27
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TAD Operation
To replay part of a message during playback, hold down then release to resume playback.
To return to a previous message, hold down the desired message number.
To skip to the next message, press
To quickly advance a message, hold down speed increases, allowing you to quickly scan a message or move to any place within it. To resume normal playback, release
To stop playback at any time, press sets to answer calls.
DELETING MESSAGES
To delete the current message during playback, press The TAD beeps, then plays the next message (or announces “End of messages”).
REPEAT
SKIP
.
SKIP
. The playback
STOP
. The TAD beeps and re-
REPEAT
until you see
SKIP
.
DELETE
.
28
To delete all messages after playback, hold down
DELETE
until
dE
appears in the message counter window. The TAD says “Messag­es deleted” and sounds two beeps to confirm that all messages are deleted.
: The TAD does not delete unplayed messages. If you have
Note
not played all of the messages, the TAD sounds an error tone and does not delete any messages.
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RECORDING A MEMO
A memo is a message you can record at the TAD for yourself or others. Memos are stored with incoming messages, and are re­played the same way (see “Playing Messages” on Page 27).
Follow these steps to record a memo.
MEMO
Press speaking in a normal voice af­ter the beep. The display counts up the recording time.
The TAD automatically stops recording after 3 minutes, or you can press you finish the memo. The TAD beeps once, and the message number indicator in­creases by one.
. and begin
STOP
TAD Operation
when
RECORDING A CONVERSATION
Follow these steps to record both sides of a conversation (up to 3 minutes long) using the handset.
Important
party know that the call is being recorded. It is illegal in some areas to record a conversation without the consent of all parties to the conversation, including the phone company. Check the laws in your area before you use the two-way recording feature.
: This unit does not sound warning beeps to let the other
29
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TAD Operation
ANS SYS
Press ANS SYS indicator lights.
The TAD records until:
the maximum message length is reached
²
then #. The
you press
²
there is an 8-second busy signal or 7 seconds of silence
²
the TAD’s memory becomes full
²
Conversations are stored with incoming messages and are re­played the same way (see “Playing Messages” on Page 27).
STOP (5
)
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Remote Operation
n
While you are away from your home or office, you can use a touch­tone phone or a pulse (rotary) phone with a pocket tone dialer to enter your remote operation security code and do any of the follow­ing:
set the TAD to answer calls
²
listen to your messages
²
record a new announcement
²
record a memo
²
delete messages
²
Note: You cannot remotely operate the TAD from another phone on the same line as your SP-805.
Remote Operation
You can also use your SP-805 handset to operate many of the TAD features.
USING THE TOLL-SAVER
If the rin g select switch is se t to Number of Rings” on Page 16), the TAD answers after two rings if you have new messages. If there are no new messages, the TAD waits for four rings before it answers. This gives you time to hang up before the TAD answers so you can avoid unnecessary long­distance charges.
SA
(toll-saver) (see “Setting the
31
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Remote Operation
USING REMOTE COMMANDS
Whether you are using the handset or calling from a touch-tone phone, you press the same buttons to operate the TAD. The only difference is the way you connect with the answering system.
From a remote touch-tone phone:
Dial your phone number. When the TAD answers, enter your remote access code. The TAD announces the number of mes­sages and beeps twice to confirm that you entered the correct code.
Notes
:
If you do not enter each digit of the remote access code within 8 seconds, the TA D hangs up.
If the TAD is not set to answer calls or the memory is full, it will answer after 10 rings.
From the SP-805’s handset:
ANS SYS
Press
. The ANS SYS indicator lights. The TAD
announces the number of messages and beeps twi ce.
After connecting with the TAD, enter a remote command (see “Re-
5
mote Commands” on Page 33), or press
to hear voice prompts, or wait until the TAD begins playing all messages (after about 4 seconds).
When you finish, simply hang up (remote phone) or press
ANS SYS
(SP-805’s handset).
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g
g
g
g
g
g
g
g
g
g
g
43-580 5.fm Page 33 Wednesday, August 18, 1999 1:22 PM
Remote Commands
Press: To:
Remote Operation
0 1
2
3 3
5 7 8 9
#
Hear TAD On/Off status. Play all mess a
says “No messa Play new messa
the TA D says, “No new messa Delete all played messa Stop messa Play current announcement. Hear date and time settin Hear TAD ri n
tin
s.
Record a memo. When you finish, press 5.
0
Set the TAD to not answer calls:
machine is off” and beeps twice.
Set the TAD to answer calls:
10 rin
s and says “The machin e is off” and beeps twice. Press 0. The TAD says “The machine is on” and beeps twice.
7
Record new announcement. After the TAD beeps, speak your messa TAD pl ays your new announcement and beeps twice.
es. If no message is recor ded, t he TAD
es.”
es. If no new message is reco rded,
es.”
es.
e playback or recording.
.
selection and remote access code set-
The TAD says “The
The TAD answers after
e. When you finish, press 5. The
8
, then
follow voice
prompts
9
, then
follow voice
prompts
Set date and time.
Chan
e ring selection and remote access code.
33
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g
g
g
g
g
g
43-580 5.fm Page 34 Wednesday, August 18, 1999 1:22 PM
Remote Operation
While playing messages:
Press: To:
3 4
5 6
Delete cur rent messa Replay messa
backs up to the be Or , hold down 4 to return to a particular spot within a messa spot.
Stop messa Skip to next messa
ticular spot within a messa playback at the spot.
e and release it to resume playback at that
e playback.
e.
e. Each time you press 4, the TAD
inning of the previous message.
e. Or, hold down 6 to skip to a par-
e and release it to resume
34
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Troubleshooting
n
We do not expect you to have any problems with your SP-805, but if you do, the following suggestions might help.
Problem Suggestion
Troubleshooting
The handset does not work.
If these suggestions do not solve the problem, try resetting the security code:
Move the handset closer to the base. Be sure the phone line cord and AC
adapter are correctly and securely con­nected.
Be sure the battery pack is connected and charged.
Raise the base’s antenna to a vertical position.
Return the handset to the base for 15 sec­onds, then try again.
Place the handset on the base and
²
make sure the CHARGING light is on. Wait 15 seconds, then pick up the handset and
PHONE
press properly. If it does not, try the next step.
Unplug the AC adapter from the outlet.
²
Wait 15 seconds, then plug the AC adapter back in. Place the handset on the base and make sure the CHARGING light is on. Wait 15 seconds, then pick up t he handset and press operate properly. If it does not, try the next step.
. The phone should operate
PHONE
. The phone should
35
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Troubleshooting
Problem Suggestion
Volume drops or you hear unusual sounds.
Call is noisy. Do not place the base near appliances or
The phone does not ring.
Remove the handset battery pack. Wait
²
15 seconds, then reinstall it. Place the handset on the base and wait 15 seconds. Pick up the handset and press
PHONE
.
The phone should operate properly. Someone has picked up another phone on
the same line. Hang up the other phone.
large metal objects. Raise the base’s antenna to a vertical
position. Move the handset closer to the base. Keep the handset away from interference
sources such as computers, remote con­trol toys, wireless alarm systems, wireless intercoms and room monitors, fluorescent lights, and electrical appliances. If the interference is severe, turn off the interfer­ing device.
CHANNEL
Press
to switch to another chan-
nel. Hang up and redial the number. Be sure the handset’s ringer is set to
ON
. Be sure the base’s ringer is on. Be sure the phone line cord and AC
adapter are correctly and securely con­nected.
Move the handset closer to the base. There might be too many devices con-
nected to the phone line. Remove a device from the line.
36
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Problem Suggestion
Troubleshooting
The handset’s range decreases.
Raise the base’s antenna to a vertical position.
Return the handset to the base to recharge the battery pack.
Be sure the base’s antenna is not touching a metal surface.
CL
appears in the
display. Receiver sound flut-
ter or fades.
Reset the clock. See “Setting the Day and Time” on Page 13.
Be sure the battery pack is charged. Raise the base’s antenna to a vertical
position. Move the handset closer to the base.
Can receive calls, but cannot make calls.
T/P
Set
to set the phone to the type of ser­vice you have (see “Setting the Dialing Mode” on Page 13).
If you still have problems, disconnect the phone. If other phones on the same line work properly, the fault is in this phone or its installa­tion. If you cannot find the problem, take your SP-805 to your local RadioShack store for assistance.
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Care and Maintenance
Care and Maintenance
n
Your SP-805 Digital Phone Answering System is an example of superior design and craftsmanship. The following suggestions will help you care for your phone so you can enjoy it for years.
Keep the phone dry. If it gets wet, wipe it dry immediately. Liquids can contain minerals that corrode the electronic circuits.
Handle the phone gently and carefully. Dropping it can damage cir­cuit boards and cases and cause the phone to work improperly.
Use and store the phone only in normal temperature environ­ments. Temperature extremes can shorten the life of electronic de­vices, damage batteries, and distort or melt plastic parts.
38
Keep the phone away from dust and dirt which can cause prema­ture wear of parts.
Wipe the phone with a damp cloth occasionally to keep it looking new. Do not use harsh chemicals, cleaning solvents, or strong de­tergents to clean your phone.
Modifying or tampering with the phone’s internal components can cause a malfunction and might invalidate its warranty and void your FCC authorization to operate it. If your phone is not perform­ing as it should, take it to your local RadioShack store for assis­tance. If the trouble is affecting the phone lines, the phone company might ask you to disconnect your phone until you have resolved the problem.
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REPLACING THE HANDSET BATTERY PACK
If you follow the instructions in “Installing and Charging the Battery Pack” on Page 11, the battery pack should last about one year. If the battery pack does not hold a charge for more than 2 hours after an overnight charge, replace the battery pack with a new 3.6 volt, 270 milliamp battery pack. You can order a replacement battery pack through your local RadioShack store.
Follow the directions in “Installing and Charging the Battery Pack” on Page 11 to install and charge the new battery pack.
Cautions:
You must use a replacement battery pack of the same size and
²
type.
Care and Maintenance
Dispose of the battery pack promptly and properly. Do not bury
²
or burn it.
Always remove old or weak batteries. Batteries can leak chemi-
²
cals that can destroy electronic parts.
If you have trouble replacing the battery pack, take the phone to your local RadioShack store for assistance.
Important:
battery pack. At the end of the battery pack’s useful life, it must be recycled or disposed of properly. Contact your local, county, or state hazardous waste management authorities for information on recycling or disposal programs in your area. Some options that might be available are: municipal curb-side collection, drop-off boxes at retailers such as your local RadioShack store, recycling collection centers, and mail-back programs.
This product contains a rechargeable nickel cadmium
39
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Care and Maintenance
THE FCC WANTS YOU TO KNOW
In the unlikely event that your phone causes problems on the phone line, the phone company can temporarily discontin ue your service. If this happens, the phone company attempts to notify you in advance. If advance notice is not practical, the phone company notifies you as soon as possible and advises you of your right to file a com pla int with the FCC .
Also, the phone company can make change s to its lines, equip­ment, operations, or procedures that could affect the operation of this telephone. The telephone company notifies you of these changes in advance, so you can take the necessary steps to pre­vent interruption of your telephone service.
Your phone might cause TV or radio interference even when it is operating properly. To determine whether your phone is causing the interference, turn off your phone. If the interference goes away, your phone is causing the interference. Try to eliminate the inter­ference by:
40
moving your phone away from the receiver
²
connecting your phone to an AC outlet that is on a different
²
electrical circuit from the receiver
contacting your local RadioShack store for help
²
If you cannot eliminate the interference, the FCC requires that you stop using your phone.
Some cordless telephones operate on frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR.
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LIGHTNING
Your telephone has built-in lightning protection to reduce the risk of damage from surges in telephone line and power line current. This lightning protection meets or exceeds FCC requirements. Howev­er, lightning striking the telephone or power lines can damage your telephone.
Lightning damage is not common. Nevertheless, if you live an area that has severe electrical storms, we suggest that you unplug your phone during storms to reduce the possibility of damage.
Care and Maintenance
41
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Notes
Notes
n
42
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Notes
43
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Limited One-Year Warranty
This product is warrant ed by RadioShac k against man ufacturing d efects in materia l and workman­ship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra­dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE , ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVI DED HEREIN, Rad ioShack SH ALL HAVE NO LIABILIT Y OR RE­SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LO SS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR­MANCE OF THE PRODUCT OR ARI SING OUT OF ANY BREACH OF THIS WARRANTY, IN­CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR P ROFIT OR ANY INDIRECT, SPECIAL, INCIDEN­TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in­cidental or consequential damages, so the above limitations or exclusions may not apply to you. In the event of a product defect during the warran ty period, take the product and the RadioShack sales receipt as proof of pur cha se date to any RadioS hack s tore. Radi oSha ck wil l, at its option, un­less otherwise provided by law: (a) correct the defect by product repair without charge for parts and labor; (b) replace the produc t with one of the same or similar design; or (c) refund the purchase price. All replaced parts and pr oducts, and pr oducts on which a refund is made, become the prop­erty of RadioShack. New or rec onditioned parts and products may be used in the performance of warranty service. Repa ired or replaced parts and produ cts are warranted for the remainder of the original warranty period. You will be charged for repair or replacement of the product made after the expiration of the warranty period. This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse, accident, misuse, impr oper or abnormal usa ge, failure to fol low i nstruct ions, improper instal lation or maintenance, alterati on, lightning or other incidence of exc ess voltage or current; (b) any repairs other than those provi ded by a RadioShack Autho rized Service Facility; ( c) consumables such as fuses or batteries; (d ) cosmeti c dam age; (e) transp ortatio n, sh ipping or insuranc e c osts; or (f) cos ts of product removal, installation, set-up service adjustment or reinstallation. This warranty gives you specifi c legal rights, and you may also have oth er rights which vary from state to state.
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102
We Service What We Sell
3/97
RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
09/98 Printed in Mexico
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