Sprint Nextel SP7084 User Manual

SP708 4-Line

Phone System

43-5708.fm Page 1 Monday, September 18, 2000 7:56 AM

Owner’s Manual

Please read before using this equipment.

43-5708.fm Page 2 Monday, September 18, 2000 7:56 AM

ˆ

Contents

Features .................................................................................................................................. 5

Read This Before Installation ............................................................................................... 6

A Quick Look at Your Phone ................................................................................................. 9

Installation .......................................................................................................................... .. 10

Planning Your System ........................................................................................................ 10

System Communication ..................................................................................................... 10

Square Configuration .............................................. .................................... ................... 10

Non-Square Configuration — Private Line Support ....................................................... 10

Mounting the System ......................................................................................................... 11

On a Desk ............................................................................... ... ................................... . 11

On a Wall or Wall Plate .................................................................................................. 12

Installing the Backup Batteries ........................................................................................... 13

Battery Power Levels ..................................................................................................... 13

Connecting the AC Adapter ............................................................................................... 13

Attaching the Handset ........................................................................................................ 13

Connecting a Fax or PC Modem ........................................................................................ 14

Preparation ........................................................................................................................... 15

Setting up the Stations ....................................................................................................... 15

Verifying the Station and Line Configurations .................................................................... 15

Verifying System Configuration .......................................................................................... 16

Station Reset ................................................................................................................... .. 16

Changing or Updating a Station Extension Number .......................................................... 16

Setting the Private Line ...................................................................................................... 16

Setting the Ringer .............................................................................................................. 16

Setting the Ringer Volume ............................................................................................. 17

Setting Always Ring ....................................................................................................... 17

Setting the Handset, Headset and Speaker Volume .......................................................... 17

Handset/Headset Volume .............................................................................................. 17

Speakerphone Volume .................................................................................................. 17

Telephone Operation .................................... ... .. ................................................................... 18

Using a Headset .............................................................. .................................................. 18

Switching Between the Headset and Speakerphone .................................................... 18

Making Calls ............................................................................................. ......................... 18

Selecting a Line ............................................................................................................. 18

Making a Conference Call ............................................................................................. 18

Conference Calling with Two Outside Lines .................................................................. 19

Answering Calls ................................................................................................................. 19

Answering a Call While You Are On Another Line ......................................................... 19

Transferring Calls ............................................ ... ..................................... ........................... 19

Without Announcement .................................... ... .................................... ...................... 19

RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.

The Sprint Logo is a registered trademark of Sprint Communications Company L.P. Used under license.

2

Contents

43-5708.fm Page 3 Monday, September 18, 2000 7:56 AM

With Announcement ...................................................................................................... 20

Using Auto Redial .............................................................................................................. 20

Using Flash ....................................................... ... ... .......................................................... 20

Using Hold ....................... ... ..................................... .......................................................... 20

Using Mute ........................................................................................................................ 21

Using the Intercom ....................................................................................................... ..... 21

Using Automatic Answer ............................................................................................... 22

Paging All Stations ........................................................................................................ 22

Monitoring Other Rooms ............................................................................................... 22

Using Standard Phones with the System .......................................................................... 22

Memory Operation ............................................................................................................... 23

Storing a Name and Number in Memory ........................................................................... 23

Entering a Pause .......................................................................................... ................ 23

Editing Stored Numbers .................................................................... ... ... ...................... 23

Deleting Stored Numbers .............................................................................................. 24

Dialing a Stored Number ................................................................................................... 24

Chain-Dialing Service Numbers ............................... ..................................... ................ 24

Testing Stored Emergency Numbers ............................................................................ 24

Caller ID Operation .............................................................................................................. 25

Programming Caller ID ...................................................................................................... 25

Reviewing Caller ID Records ............................................................................................ 26

Caller ID Messages ....................................................................................................... 26

Dialing Numbers From a Caller ID Record ........................................................................ 26

Storing a Caller ID Record in Memory ............................................................................... 27

Deleting Records ............................................................................................................... 27

Caller ID Operation with Auto Attendant On ...................................................................... 27

Auto Attendant Operation ................................................................................................... 28

Assigning an Auto Attendant Station ................................................................................. 28

Turning off Auto Attendant ................................................................................................. 29

Auto Attendant Station Operation ...................................................................................... 29

TAD Operation .................................. .................................................................... .. .............. 30

Recording Greetings ......................................................................................................... 30

Reviewing the Greetings ............................... ... ... .................................... ... ................... 30

Setting the Greeting Mode ................................................................................................ 31

Selecting the Primary Greeting ......................................................................................... 31

Selecting the Number of Rings .......................................................................................... 32

Call Screening ................................................ ... ... .................................... ......................... 32

Setting the TAD to Answer Calls ....................................................................................... 32

Setting the Greeting Timer ............................................................................................ 32

Recording Incoming Messages ......................................................................................... 33

Recording a Memo ............................................................................................................ 33

Recording a Conversation ................................................................................................. 34

Playing Messages ............................................................................................................. 34

Playing New Messages ................................................................................................. 34

Playing All Messages .................................................................................................... 34

Repeating Messages ............................................ ..................................... ................... 34

Contents

3

!

43-5708.fm Page 4 Monday, September 18, 2000 7:56 AM

Skipping to the Next Message ....................................................................................... 34

Pausing Message Playback .......................................................................................... 34

Variable Speed Playback ............................................................................................... 35

Deleting Messages ............................................................................................................ 35

Remote Operation .............................................................................................................. 35

Programming a Remote Access Code .......................................................................... 35

Using Remote Access ............................................ .. ..................................... ... ............. 35

Troubleshooting ................................................................................................................... 36

Performing a System Update ............................................................................................. 38

Resetting the Time and Date ............................................................................................. 38

Care ................................................................................................................................. .. 39

WARNING:

shock hazard, do not expose this product to rain
or moisture.

To reduce the risk of fire or

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

CAUTION:

ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE­ABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED PERSONNEL.

!

TO REDUCE THE RISK OF

This symbol is intended to alert
you to the presence of uninsu­lated dangerous voltage within
the product’s enclosure that might
be of sufficient magnitude to con­stitute a risk of electric shock. Do
not open the product’s case.

This symbol is intended to inform
you that important operating and
maintenance instructions are
included in the literature accom­panying this product.

4

Contents

43-5708.fm Page 5 Monday, September 18, 2000 7:56 AM

ˆ

Features

Your Sprint 4-Line Phone System combines
advanced telephone technology with a com­plete four-line telephone system. You can
connect up to twelve stations, with each
serving as an extension on which you can
make and receive outside as well as internal
calls.

The phone’s other features include:

Caller ID Memory

to 140 incoming call records (incoming
phone numbers and names).

Auto Attendant System

as Auto Attendant so every call is first re­ceived by that station.

Intercom with Paging

vidual stations, or page all stations at the
same time.

Digital Speakerphone

handsfree conversations.

Call Routing

extension.

— stores and displays up

— sets one station

— lets you call indi-

— allows clear

— lets you route callers to any

Programmable Remote Access Code

lets you set a three-digit remote access code
for secure remote operation.

Call Screening

leaves a message so you can decide wheth­er or not to answer the call.

Toll-Saver

charges when you call by long distance to
check your messages.

Variable Speech Control

change the speed of message playback with­out affecting the tonal quality.

Your local telephone company might offer a
special telephone service called Rollover or
Hunt. This service allows incoming calls to a
line in use to automatically switch to the next
available telephone line. Contact your local
telephone company for more information re­garding this service.

The phone comes with the following items:

• telephone base

— lets you listen as a caller

— lets you avoid unnecessary

— allows you to

—

Headset Jack

(not supplied) for hands-free convenience.

Hearing Aid Compatibility

your phone with hearing aids that have a T
(telephone) switch.

— lets you attach a headset

— lets you use

TAD (Telephone Answering
Device) Features

Timed Answering

ing messages to answer calls during a speci­fied time of a day.

Multiple Answering Messages

make up to six messages for the caller to
hear.

— lets you set two outgo-

— lets you

Features

• handset

• coiled handset cord

• two long RJ14 modular cords and two
short RJ14 modular cords

• AC adapter

• mounting bracket (attached to the tele­phone’s base)

• spare autodial station card

3

/32-inch (2.5 mm) headset jack adapter

•
(sub-mini to modular type plug con­verter)

• extension card

5

43-5708.fm Page 6 Monday, September 18, 2000 7:56 AM

READ THIS BEFORE
INSTALLATION

We have designed your system to conform
to federal regulations, and you can connect it
to most telephone lines. However, each tele­phone (and each device, such as an answer­ing machine) that you connect to the
telephone line draws power from the tele­phone line. We refer to this power draw as
the device's ringer equivalence number, or
REN. The REN is on the bottom of your sys­tem.

If you use more than one telephone or other
device on the line, add up all of the RENs. If
the total is more than five, your telephones
might not ring. In rural areas, a total REN of
three might impair ringer operation. If ringer
operation is impaired, remove a device from
the line.

Warning:

do not expose this product to rain or mois­ture.

To prevent fire or shock hazard,

FCC STATEMENT

Your system complies with Part 68 of

Rules

. You must, upon request, provide the
FCC (Federal Communication Commission)
registration number and the REN to your
telephone company. These numbers are lo­cated on the bottom of the telephone's base.

Note:

You must not connect your telephone
to:

FCC

THE FCC WANTS YOU TO
KNOW

In the unlikely event that your telephone
causes problems on the telephone line, the
telephone company can disconnect your ser­vice. The telephone company attempts to no­tify you in advance. If advance notice is not
practical, the telephone company notifies
you as soon as possible and advises you of
your right to file a complaint with the FCC.

Also, the telephone company can make
change to its lines, equipment, operations, or
procedures that could affect the operation of
this telephone. The telephone company noti­fies you of these changes in advance, so that
you can take the necessary steps to prevent
interruption of your telephone service.

This equipment is capable of providing users
access to interstate providers of operator
services through the use of access codes.
Modification of this equipment by call aggre­gators to block access dialing codes is a vio­lation of the Telephone Operator Consumers
Act of 1990.

Your phone might cause TV or radio interfer­ence even when it is operating properly. To
determine whether your phone is causing the
interference, turn off your phone. If the inter­ference goes away, your phone is causing it.
Try to eliminate the interference by:

• moving your phone away from the
receiver

• coin-operated systems

• party-line systems

• most electronic key telephone systems

6

• connecting your phone to an AC outlet
that is on a different electrical circuit
from the receiver

• contacting your local RadioShack store
for help

If you cannot eliminate the interference, the
FCC requires that you stop using your
phone.

Features

43-5708.fm Page 7 Monday, September 18, 2000 7:56 AM

LIGHTNING

Your telephone has built-in protection circuits
to reduce the risk of damage from surges in
telephone and power line current. These pro­tection circuits meet or exceed the FCC re­quirements. However, lightning striking the
telephone or power lines can damage your
telephone.

Lightning damage is not common. Neverthe­less, if you live in an area that has frequent
electrical storms, we suggest that you unplug
your telephone when storms approach to re­duce the possibility of damage.

IMPORTANT SAFETY
INSTRUCTIONS

When using your telephone equipment, ba­sic safety precautions should always be fol­lowed to reduce the risk of fire, electric
shock, and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions
marked on the product.

3. Never install telephone wiring during a
lightning storm.

4. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.

5. Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the net­work interface.

cleaners or aerosol cleaners. Use a
damp cloth for cleaning.

9. Do not use the telephone near water, for
example, near a bath tub, wash bowl,
kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool.

10. Do not place the telephone on an unsta­ble cart, stand, or table. The telephone
may fall, causing serious damage to the
product.

11. Slots and openings in the cabinet and
the back or bottom are provided for ven­tilation. To protect it from overheating,
these openings must not be blocked or
covered. The openings should never be
blocked by placing the product on a bed,
sofa, rug, or other similar surface. This
telephone should never be placed near
or over a radiator or heat register. This
telephone should not be placed in a
built-in installation unless proper ventila­tion is provided.

12. This telephone should be operated only
from the type of power source indicated
on the marking label. If you are not sure
of the type of power supply to your
home, consult your local power com­pany.

13. Do not allow anything to rest on the
power cord. Do not locate the telephone
where the cord will be stepped on.

14. Do not overload wall outlets and exten­sion cords as this can result in a risk of
fire or electric shock.

6. Use caution when installing or modifying
telephone lines.

7. Do not fix the AC power supply cord to
building surfaces with metal fittings.

8. Unplug the telephone from the wall out­let before cleaning. Do not use liquid

15. Never push objects of any kind into this
product through cabinet slots as they
may touch dangerous voltage points or
short out parts that could result in a risk
of fire or electric shock. Never spill liquid
of any kind on the product.

Features

7

43-5708.fm Page 8 Monday, September 18, 2000 7:56 AM

16. To reduce the risk of electric shock, do
not disassemble the telephone. Take it
to a qualified serviceman when service
or repair work is required. Opening or
removing covers may expose you to
dangerous voltages or other risks. Incor­rect reassembly can cause electric
shock when the telephone is subse­quently used.

17. Unplug the telephone from the wall out­let and refer servicing to qualified ser­vices personnel under the following
conditions:

• When the power cord plug is dam-

aged or frayed.

• If liquid has been spilled into the

product.

• If the product has been exposed to

rain or water.

• If the telephone does not operate nor-

mally by following the operating
instructions. Adjust only those con­trols that are covered by the operat­ing instructions because improper
adjustments of other controls may
result in damage and will often
require extensive work by a qualified
technician to restore the product to
normal operation.

• If the product has been dropped or

the cabinet has been damaged.

• If the product exhibits a distinct

change in performance.

18. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.

19. Do not use the telephone to report a gas
leak while in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

8

Features

43-5708.fm Page 9 Monday, September 18, 2000 7:56 AM

ˆ

A Quick Look at Y our Phone

Use these buttons to select options that
appear on the screen by pressing the
button below the desired option.

Indicator lights when
Auto Attendant is on,
see Page 28.

SCREEN/DO NOT
DISTURB —
press to stop in­coming calls and
pages. To resume
taking calls and
pages, press
again.

SCRATCH PAD — press
once while the phone is
on- or off-hook. Enter a
number you want to
store, then press again.
The phone beeps once.
To dial the stored num­ber later, lift the handset
and press SCRATCH
PAD. When the number
appears on the screen,
press DIAL.

MEMORY DIAL — while
on-hook, enter a number
you want to store, then
press once. Press again
to view the number. To
dial a stored number, lift
the handset and press
MEMORY DIAL once.

A Quick Look at Your Phone

REDIAL — press to
redial the last
phone number you
called.

SPEAKER — press once
to use speakerphone,
twice to hang up. Talk
clearly in the direction of
the phone. To switch to
the handset, lift the hand­set. To switch back,
press SPEAKER again.

9

43-5708.fm Page 10 Monday, September 18, 2000 7:56 AM

ˆ

Installation

Installing your phone is easy, but it is impor­tant that you follow the instructions in the se­quence that they appear in this manual for
the telephone to work properly.

PLANNING YOUR SYSTEM

To take full advantage of many of the sys­tem’s features, you must have four telephone
lines with separate phone numbers. Howev­er, you can choose to connect the system to
only one, two, or three telephone lines.

You can connect the system to two-line mod­ular telephone line jacks, or you can connect
it to single-line jacks. If you use single line
jacks, you must also use an optional two-line
coupler available at your local RadioShack
store.

Notes:

• Your system is for tone lines only. If your
telephone service is pulse type, check
with your telephone company about
changing to tone service.

• Your system connects directly to a mod­ular telephone line jack. If your tele­phone wiring does not have a modular
jack, you can update it yourself using
jacks and adapters available at your
local RadioShack store, or have the tele­phone company update the wiring for
you.

• The line that connects the telephone
jacks to the telephone company's wiring
must be twisted-pair cable. Otherwise,
you might experience interference
(crosstalk) between telephone lines.

• The USOC number of the two-line jack
to be installed is RJ14C (or RJ14W for a
wall plate jack). The USOC number of

the single-line jack to be installed is
RJ11C (or RJ11W for a wall plate).

Before actually starting the connections, plan
your system accordingly.

1. Identify the nu mber of stations yo u need
(maximum is 12).

2. Determine which outside lines connect
to which stations (maximum 4 per sta­tion).

3. Decide which stations require a private
line (see “Setting the Private Line” on
Page 16).

SYSTEM COMMUNICATION

The system uses Line 1 to transmit informa­tion such as system and line use status, as
well as up to two simultaneous intercom con­versations.

Lines 1 and 2 must be common to all sta­tions. Lines 3 and 4 can be common to all or
some of the stations.

Note:

If Line 1 is disconnected, you can still
make and receive phone calls on the other
lines, but the phones will not work as a sys­tem.

Square Configuration

When all lines are all common, the configura­tion is called
mon, calls on any line can be transferred to
any station.

Non-Square Configuration —
Private Line Support

When all lines are not common, the configu­ration is called

square

. Since all lines are com-

non-square

. Depending on

10

Installation

43-5708.fm Page 11 Monday, September 18, 2000 7:56 AM

which line is connected to which station, you
can transfer calls on some lines to some sta­tions.

sample

The following chart shows a

non­square configuration. In this configuration,
lines 1 and 2 are common to all stations, and
lines 3 and 4 are available to groups of sta­tions. Station 11 is the Auto Attendant. Since
all lines are available at the Auto Attendant
station, the Auto Attendant can answer all
lines.

Calls to Lines 1 and 2

can be transferred to

all stations.

Calls on Line 3

can be transferred to all sta-

tions except stations 14 and 15.

Calls on Line 4

can only be transferred to the
stations that have Line 4 (stations 11, 16,
and 17 in the sample below). If you want to
build a non-square configuration, we suggest
you make a planning chart similar to the one
shown for easier connection.

Station ID Line Number

MOUNTING THE SYSTEM

You can place your phone on a desk, or
mount it on a standard wall plate or directly
on a wall. Select a location that is near a
modular telephone line jack and an AC out­let.

On a Desk

1. Remove the mounting bracket by pulling
it down.

2. Plug one end of one of the supplied 2­line modular telephone line cords into

LINE 1&2

AC
Adapter
Cord

on the bottom of the telephone.

Telephone Cord

1234

Station 11
(Auto Attendant)

Station 12 X X X
Station 13 X X X
Station 14 X X
Station 15 X X
Station 16 X X X X
Station 17 X X X X
Station 18 X X X
Station 19 X X X
Station 20 X X X
Station 21 X X X
Station 22 X X X

Note:

See “Setting the Private Line” on

XXXX

Page 16 to effectively use the private line(s).

Installation

3. Route the cord through the groove on
the bottom of the phone, then plug the
other end of the cord into a two-line
phone jack or a coupler that is con­nected to two single-line phone jacks.

4. Plug the other cord into

LINE 3&4

on the
bottom of the telephone, use a coin to
route the cord through the groove, and
plug the other end into the other two-line
jack or coupler.

5. Leave the bracket detached and con­nect the AC adapter (see “Connecting
the AC Adapter” on Page 13) and install
the backup batteries (see “Installing the
Backup Batteries” on Page 13).

6. Attach the bracket with the narrow end
of the wedge pointing down into the top

11

315/

16

1

/

8

1

/

8

43-5708.fm Page 12 Monday, September 18, 2000 7:56 AM

four wall mount ports and push up to
lock in place.

On a Wall or Wall Plate

1. Follow Steps 1–5 of “On a Desk.”

2. Turn the mounting bracket upside down,
then insert the bracket into the bottom
slots with the narrow end of the wedge
pointing upward. Push the bracket up to
lock into place.

15

16

1. Drill two holes 3

/
inches apart.
Thread two screws
into the wall, letting
the heads extend

1

/8 inch.

about

2. Follow Steps 1–5 of “On a Desk.”

3. Turn the mounting bracket upside down,
then insert the bracket into the bottom
slots with the narrow end of the wedge
pointing upward. Push the bracket up to
lock into place.

3. Align the bracket’s keyhole slots with the
wall plate studs, then slide the base
downward to secure it.

Note:

To mount the telephone directly on a
wall, you need two screws (not supplied) with
heads that fit into the keyhole slots on the
bottom of the base. Follow these steps for
placement on a wall.

12

Installation

4. Align the keyhole slots on the telephone
with the screws, then slide the telephone
downward to secure it.