Sprint Nextel SP7084 User Manual

SP708 4-Line

Phone System

43-5708.fm Page 1 Monday, September 18, 2000 7:56 AM

Owner’s Manual

Please read before using this equipment.

43-5708.fm Page 2 Monday, September 18, 2000 7:56 AM

ˆ

Contents

Features .................................................................................................................................. 5

Read This Before Installation ............................................................................................... 6

A Quick Look at Your Phone ................................................................................................. 9

Installation .......................................................................................................................... .. 10

Planning Your System ........................................................................................................ 10

System Communication ..................................................................................................... 10

Square Configuration .............................................. .................................... ................... 10

Non-Square Configuration — Private Line Support ....................................................... 10

Mounting the System ......................................................................................................... 11

On a Desk ............................................................................... ... ................................... . 11

On a Wall or Wall Plate .................................................................................................. 12

Installing the Backup Batteries ........................................................................................... 13

Battery Power Levels ..................................................................................................... 13

Connecting the AC Adapter ............................................................................................... 13

Attaching the Handset ........................................................................................................ 13

Connecting a Fax or PC Modem ........................................................................................ 14

Preparation ........................................................................................................................... 15

Setting up the Stations ....................................................................................................... 15

Verifying the Station and Line Configurations .................................................................... 15

Verifying System Configuration .......................................................................................... 16

Station Reset ................................................................................................................... .. 16

Changing or Updating a Station Extension Number .......................................................... 16

Setting the Private Line ...................................................................................................... 16

Setting the Ringer .............................................................................................................. 16

Setting the Ringer Volume ............................................................................................. 17

Setting Always Ring ....................................................................................................... 17

Setting the Handset, Headset and Speaker Volume .......................................................... 17

Handset/Headset Volume .............................................................................................. 17

Speakerphone Volume .................................................................................................. 17

Telephone Operation .................................... ... .. ................................................................... 18

Using a Headset .............................................................. .................................................. 18

Switching Between the Headset and Speakerphone .................................................... 18

Making Calls ............................................................................................. ......................... 18

Selecting a Line ............................................................................................................. 18

Making a Conference Call ............................................................................................. 18

Conference Calling with Two Outside Lines .................................................................. 19

Answering Calls ................................................................................................................. 19

Answering a Call While You Are On Another Line ......................................................... 19

Transferring Calls ............................................ ... ..................................... ........................... 19

Without Announcement .................................... ... .................................... ...................... 19

RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.

The Sprint Logo is a registered trademark of Sprint Communications Company L.P. Used under license.

2

Contents

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With Announcement ...................................................................................................... 20

Using Auto Redial .............................................................................................................. 20

Using Flash ....................................................... ... ... .......................................................... 20

Using Hold ....................... ... ..................................... .......................................................... 20

Using Mute ........................................................................................................................ 21

Using the Intercom ....................................................................................................... ..... 21

Using Automatic Answer ............................................................................................... 22

Paging All Stations ........................................................................................................ 22

Monitoring Other Rooms ............................................................................................... 22

Using Standard Phones with the System .......................................................................... 22

Memory Operation ............................................................................................................... 23

Storing a Name and Number in Memory ........................................................................... 23

Entering a Pause .......................................................................................... ................ 23

Editing Stored Numbers .................................................................... ... ... ...................... 23

Deleting Stored Numbers .............................................................................................. 24

Dialing a Stored Number ................................................................................................... 24

Chain-Dialing Service Numbers ............................... ..................................... ................ 24

Testing Stored Emergency Numbers ............................................................................ 24

Caller ID Operation .............................................................................................................. 25

Programming Caller ID ...................................................................................................... 25

Reviewing Caller ID Records ............................................................................................ 26

Caller ID Messages ....................................................................................................... 26

Dialing Numbers From a Caller ID Record ........................................................................ 26

Storing a Caller ID Record in Memory ............................................................................... 27

Deleting Records ............................................................................................................... 27

Caller ID Operation with Auto Attendant On ...................................................................... 27

Auto Attendant Operation ................................................................................................... 28

Assigning an Auto Attendant Station ................................................................................. 28

Turning off Auto Attendant ................................................................................................. 29

Auto Attendant Station Operation ...................................................................................... 29

TAD Operation .................................. .................................................................... .. .............. 30

Recording Greetings ......................................................................................................... 30

Reviewing the Greetings ............................... ... ... .................................... ... ................... 30

Setting the Greeting Mode ................................................................................................ 31

Selecting the Primary Greeting ......................................................................................... 31

Selecting the Number of Rings .......................................................................................... 32

Call Screening ................................................ ... ... .................................... ......................... 32

Setting the TAD to Answer Calls ....................................................................................... 32

Setting the Greeting Timer ............................................................................................ 32

Recording Incoming Messages ......................................................................................... 33

Recording a Memo ............................................................................................................ 33

Recording a Conversation ................................................................................................. 34

Playing Messages ............................................................................................................. 34

Playing New Messages ................................................................................................. 34

Playing All Messages .................................................................................................... 34

Repeating Messages ............................................ ..................................... ................... 34

Contents

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Skipping to the Next Message ....................................................................................... 34

Pausing Message Playback .......................................................................................... 34

Variable Speed Playback ............................................................................................... 35

Deleting Messages ............................................................................................................ 35

Remote Operation .............................................................................................................. 35

Programming a Remote Access Code .......................................................................... 35

Using Remote Access ............................................ .. ..................................... ... ............. 35

Troubleshooting ................................................................................................................... 36

Performing a System Update ............................................................................................. 38

Resetting the Time and Date ............................................................................................. 38

Care ................................................................................................................................. .. 39

WARNING:

shock hazard, do not expose this product to rain
or moisture.

To reduce the risk of fire or

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

CAUTION:

ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE­ABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED PERSONNEL.

!

TO REDUCE THE RISK OF

This symbol is intended to alert
you to the presence of uninsu­lated dangerous voltage within
the product’s enclosure that might
be of sufficient magnitude to con­stitute a risk of electric shock. Do
not open the product’s case.

This symbol is intended to inform
you that important operating and
maintenance instructions are
included in the literature accom­panying this product.

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Contents

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ˆ

Features

Your Sprint 4-Line Phone System combines
advanced telephone technology with a com­plete four-line telephone system. You can
connect up to twelve stations, with each
serving as an extension on which you can
make and receive outside as well as internal
calls.

The phone’s other features include:

Caller ID Memory

to 140 incoming call records (incoming
phone numbers and names).

Auto Attendant System

as Auto Attendant so every call is first re­ceived by that station.

Intercom with Paging

vidual stations, or page all stations at the
same time.

Digital Speakerphone

handsfree conversations.

Call Routing

extension.

— stores and displays up

— sets one station

— lets you call indi-

— allows clear

— lets you route callers to any

Programmable Remote Access Code

lets you set a three-digit remote access code
for secure remote operation.

Call Screening

leaves a message so you can decide wheth­er or not to answer the call.

Toll-Saver

charges when you call by long distance to
check your messages.

Variable Speech Control

change the speed of message playback with­out affecting the tonal quality.

Your local telephone company might offer a
special telephone service called Rollover or
Hunt. This service allows incoming calls to a
line in use to automatically switch to the next
available telephone line. Contact your local
telephone company for more information re­garding this service.

The phone comes with the following items:

• telephone base

— lets you listen as a caller

— lets you avoid unnecessary

— allows you to

—

Headset Jack

(not supplied) for hands-free convenience.

Hearing Aid Compatibility

your phone with hearing aids that have a T
(telephone) switch.

— lets you attach a headset

— lets you use

TAD (Telephone Answering
Device) Features

Timed Answering

ing messages to answer calls during a speci­fied time of a day.

Multiple Answering Messages

make up to six messages for the caller to
hear.

— lets you set two outgo-

— lets you

Features

• handset

• coiled handset cord

• two long RJ14 modular cords and two
short RJ14 modular cords

• AC adapter

• mounting bracket (attached to the tele­phone’s base)

• spare autodial station card

3

/32-inch (2.5 mm) headset jack adapter

•
(sub-mini to modular type plug con­verter)

• extension card

5

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READ THIS BEFORE
INSTALLATION

We have designed your system to conform
to federal regulations, and you can connect it
to most telephone lines. However, each tele­phone (and each device, such as an answer­ing machine) that you connect to the
telephone line draws power from the tele­phone line. We refer to this power draw as
the device's ringer equivalence number, or
REN. The REN is on the bottom of your sys­tem.

If you use more than one telephone or other
device on the line, add up all of the RENs. If
the total is more than five, your telephones
might not ring. In rural areas, a total REN of
three might impair ringer operation. If ringer
operation is impaired, remove a device from
the line.

Warning:

do not expose this product to rain or mois­ture.

To prevent fire or shock hazard,

FCC STATEMENT

Your system complies with Part 68 of

Rules

. You must, upon request, provide the
FCC (Federal Communication Commission)
registration number and the REN to your
telephone company. These numbers are lo­cated on the bottom of the telephone's base.

Note:

You must not connect your telephone
to:

FCC

THE FCC WANTS YOU TO
KNOW

In the unlikely event that your telephone
causes problems on the telephone line, the
telephone company can disconnect your ser­vice. The telephone company attempts to no­tify you in advance. If advance notice is not
practical, the telephone company notifies
you as soon as possible and advises you of
your right to file a complaint with the FCC.

Also, the telephone company can make
change to its lines, equipment, operations, or
procedures that could affect the operation of
this telephone. The telephone company noti­fies you of these changes in advance, so that
you can take the necessary steps to prevent
interruption of your telephone service.

This equipment is capable of providing users
access to interstate providers of operator
services through the use of access codes.
Modification of this equipment by call aggre­gators to block access dialing codes is a vio­lation of the Telephone Operator Consumers
Act of 1990.

Your phone might cause TV or radio interfer­ence even when it is operating properly. To
determine whether your phone is causing the
interference, turn off your phone. If the inter­ference goes away, your phone is causing it.
Try to eliminate the interference by:

• moving your phone away from the
receiver

• coin-operated systems

• party-line systems

• most electronic key telephone systems

6

• connecting your phone to an AC outlet
that is on a different electrical circuit
from the receiver

• contacting your local RadioShack store
for help

If you cannot eliminate the interference, the
FCC requires that you stop using your
phone.

Features

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LIGHTNING

Your telephone has built-in protection circuits
to reduce the risk of damage from surges in
telephone and power line current. These pro­tection circuits meet or exceed the FCC re­quirements. However, lightning striking the
telephone or power lines can damage your
telephone.

Lightning damage is not common. Neverthe­less, if you live in an area that has frequent
electrical storms, we suggest that you unplug
your telephone when storms approach to re­duce the possibility of damage.

IMPORTANT SAFETY
INSTRUCTIONS

When using your telephone equipment, ba­sic safety precautions should always be fol­lowed to reduce the risk of fire, electric
shock, and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions
marked on the product.

3. Never install telephone wiring during a
lightning storm.

4. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.

5. Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the net­work interface.

cleaners or aerosol cleaners. Use a
damp cloth for cleaning.

9. Do not use the telephone near water, for
example, near a bath tub, wash bowl,
kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool.

10. Do not place the telephone on an unsta­ble cart, stand, or table. The telephone
may fall, causing serious damage to the
product.

11. Slots and openings in the cabinet and
the back or bottom are provided for ven­tilation. To protect it from overheating,
these openings must not be blocked or
covered. The openings should never be
blocked by placing the product on a bed,
sofa, rug, or other similar surface. This
telephone should never be placed near
or over a radiator or heat register. This
telephone should not be placed in a
built-in installation unless proper ventila­tion is provided.

12. This telephone should be operated only
from the type of power source indicated
on the marking label. If you are not sure
of the type of power supply to your
home, consult your local power com­pany.

13. Do not allow anything to rest on the
power cord. Do not locate the telephone
where the cord will be stepped on.

14. Do not overload wall outlets and exten­sion cords as this can result in a risk of
fire or electric shock.

6. Use caution when installing or modifying
telephone lines.

7. Do not fix the AC power supply cord to
building surfaces with metal fittings.

8. Unplug the telephone from the wall out­let before cleaning. Do not use liquid

15. Never push objects of any kind into this
product through cabinet slots as they
may touch dangerous voltage points or
short out parts that could result in a risk
of fire or electric shock. Never spill liquid
of any kind on the product.

Features

7

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16. To reduce the risk of electric shock, do
not disassemble the telephone. Take it
to a qualified serviceman when service
or repair work is required. Opening or
removing covers may expose you to
dangerous voltages or other risks. Incor­rect reassembly can cause electric
shock when the telephone is subse­quently used.

17. Unplug the telephone from the wall out­let and refer servicing to qualified ser­vices personnel under the following
conditions:

• When the power cord plug is dam-

aged or frayed.

• If liquid has been spilled into the

product.

• If the product has been exposed to

rain or water.

• If the telephone does not operate nor-

mally by following the operating
instructions. Adjust only those con­trols that are covered by the operat­ing instructions because improper
adjustments of other controls may
result in damage and will often
require extensive work by a qualified
technician to restore the product to
normal operation.

• If the product has been dropped or

the cabinet has been damaged.

• If the product exhibits a distinct

change in performance.

18. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.

19. Do not use the telephone to report a gas
leak while in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

8

Features

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ˆ

A Quick Look at Y our Phone

Use these buttons to select options that
appear on the screen by pressing the
button below the desired option.

Indicator lights when
Auto Attendant is on,
see Page 28.

SCREEN/DO NOT
DISTURB —
press to stop in­coming calls and
pages. To resume
taking calls and
pages, press
again.

SCRATCH PAD — press
once while the phone is
on- or off-hook. Enter a
number you want to
store, then press again.
The phone beeps once.
To dial the stored num­ber later, lift the handset
and press SCRATCH
PAD. When the number
appears on the screen,
press DIAL.

MEMORY DIAL — while
on-hook, enter a number
you want to store, then
press once. Press again
to view the number. To
dial a stored number, lift
the handset and press
MEMORY DIAL once.

A Quick Look at Your Phone

REDIAL — press to
redial the last
phone number you
called.

SPEAKER — press once
to use speakerphone,
twice to hang up. Talk
clearly in the direction of
the phone. To switch to
the handset, lift the hand­set. To switch back,
press SPEAKER again.

9

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ˆ

Installation

Installing your phone is easy, but it is impor­tant that you follow the instructions in the se­quence that they appear in this manual for
the telephone to work properly.

PLANNING YOUR SYSTEM

To take full advantage of many of the sys­tem’s features, you must have four telephone
lines with separate phone numbers. Howev­er, you can choose to connect the system to
only one, two, or three telephone lines.

You can connect the system to two-line mod­ular telephone line jacks, or you can connect
it to single-line jacks. If you use single line
jacks, you must also use an optional two-line
coupler available at your local RadioShack
store.

Notes:

• Your system is for tone lines only. If your
telephone service is pulse type, check
with your telephone company about
changing to tone service.

• Your system connects directly to a mod­ular telephone line jack. If your tele­phone wiring does not have a modular
jack, you can update it yourself using
jacks and adapters available at your
local RadioShack store, or have the tele­phone company update the wiring for
you.

• The line that connects the telephone
jacks to the telephone company's wiring
must be twisted-pair cable. Otherwise,
you might experience interference
(crosstalk) between telephone lines.

• The USOC number of the two-line jack
to be installed is RJ14C (or RJ14W for a
wall plate jack). The USOC number of

the single-line jack to be installed is
RJ11C (or RJ11W for a wall plate).

Before actually starting the connections, plan
your system accordingly.

1. Identify the nu mber of stations yo u need
(maximum is 12).

2. Determine which outside lines connect
to which stations (maximum 4 per sta­tion).

3. Decide which stations require a private
line (see “Setting the Private Line” on
Page 16).

SYSTEM COMMUNICATION

The system uses Line 1 to transmit informa­tion such as system and line use status, as
well as up to two simultaneous intercom con­versations.

Lines 1 and 2 must be common to all sta­tions. Lines 3 and 4 can be common to all or
some of the stations.

Note:

If Line 1 is disconnected, you can still
make and receive phone calls on the other
lines, but the phones will not work as a sys­tem.

Square Configuration

When all lines are all common, the configura­tion is called
mon, calls on any line can be transferred to
any station.

Non-Square Configuration —
Private Line Support

When all lines are not common, the configu­ration is called

square

. Since all lines are com-

non-square

. Depending on

10

Installation

43-5708.fm Page 11 Monday, September 18, 2000 7:56 AM

which line is connected to which station, you
can transfer calls on some lines to some sta­tions.

sample

The following chart shows a

non­square configuration. In this configuration,
lines 1 and 2 are common to all stations, and
lines 3 and 4 are available to groups of sta­tions. Station 11 is the Auto Attendant. Since
all lines are available at the Auto Attendant
station, the Auto Attendant can answer all
lines.

Calls to Lines 1 and 2

can be transferred to

all stations.

Calls on Line 3

can be transferred to all sta-

tions except stations 14 and 15.

Calls on Line 4

can only be transferred to the
stations that have Line 4 (stations 11, 16,
and 17 in the sample below). If you want to
build a non-square configuration, we suggest
you make a planning chart similar to the one
shown for easier connection.

Station ID Line Number

MOUNTING THE SYSTEM

You can place your phone on a desk, or
mount it on a standard wall plate or directly
on a wall. Select a location that is near a
modular telephone line jack and an AC out­let.

On a Desk

1. Remove the mounting bracket by pulling
it down.

2. Plug one end of one of the supplied 2­line modular telephone line cords into

LINE 1&2

AC
Adapter
Cord

on the bottom of the telephone.

Telephone Cord

1234

Station 11
(Auto Attendant)

Station 12 X X X
Station 13 X X X
Station 14 X X
Station 15 X X
Station 16 X X X X
Station 17 X X X X
Station 18 X X X
Station 19 X X X
Station 20 X X X
Station 21 X X X
Station 22 X X X

Note:

See “Setting the Private Line” on

XXXX

Page 16 to effectively use the private line(s).

Installation

3. Route the cord through the groove on
the bottom of the phone, then plug the
other end of the cord into a two-line
phone jack or a coupler that is con­nected to two single-line phone jacks.

4. Plug the other cord into

LINE 3&4

on the
bottom of the telephone, use a coin to
route the cord through the groove, and
plug the other end into the other two-line
jack or coupler.

5. Leave the bracket detached and con­nect the AC adapter (see “Connecting
the AC Adapter” on Page 13) and install
the backup batteries (see “Installing the
Backup Batteries” on Page 13).

6. Attach the bracket with the narrow end
of the wedge pointing down into the top

11

315/

16

1

/

8

1

/

8

43-5708.fm Page 12 Monday, September 18, 2000 7:56 AM

four wall mount ports and push up to
lock in place.

On a Wall or Wall Plate

1. Follow Steps 1–5 of “On a Desk.”

2. Turn the mounting bracket upside down,
then insert the bracket into the bottom
slots with the narrow end of the wedge
pointing upward. Push the bracket up to
lock into place.

15

16

1. Drill two holes 3

/
inches apart.
Thread two screws
into the wall, letting
the heads extend

1

/8 inch.

about

2. Follow Steps 1–5 of “On a Desk.”

3. Turn the mounting bracket upside down,
then insert the bracket into the bottom
slots with the narrow end of the wedge
pointing upward. Push the bracket up to
lock into place.

3. Align the bracket’s keyhole slots with the
wall plate studs, then slide the base
downward to secure it.

Note:

To mount the telephone directly on a
wall, you need two screws (not supplied) with
heads that fit into the keyhole slots on the
bottom of the base. Follow these steps for
placement on a wall.

12

Installation

4. Align the keyhole slots on the telephone
with the screws, then slide the telephone
downward to secure it.

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INSTALLING THE BACKUP
BATTERIES

Your system requires four AA batteries to
provide backup power for a few hours if AC
power fails. The backup batteries do not
power all the system's features. For the best
performance and longest life, we recom­mend RadioShack alkaline batteries.

If the power fails but the backup batteries are
installed and have power, all data and sys­tem information is retained and network com­munication is restored.

Cautions:

• Use only fresh batteries of the required
size and recommended type.

• Before replacing the batteries, discon­nect all telephone lines from your sys­tem.

• Do not use rechargeable batteries.

1. Turn the unit over, press the tab on the
battery compartment cover, then lift off
the cover.

2. Place the batteries in the compartment
over the ribbon as indicated by the
polarity symbols (+ and –) marked
inside.

3. Replace the cover.

Warning:

and properly. Do not burn or bury them.

Dispose of old batteries promptly

Battery Power Levels

When the batteries have enough power (over

5.6V), no icons appear.
When the batteries become weak (5 to

5.6V), appears.
When the batteries are too weak (less than

5V) or not installed, appears.

CONNECTING THE AC
ADAPTER

Cautions:

The supplied AC adapter sup­plies at least 11 volts AC and

delivers at least 600 mA.
Using an adapter that does not meet
these specifications could damage the
telephone or the adapter.

• To prevent damage to the telephone or
the adapter, plug the adapter into the
telephone before plugging the adapter
into an AC outlet.

1. Insert the AC adapter's barrel plug into
the adapter jack on the bottom of the
telephone.

2. Route the adapter's cord through the
groove on the bottom of the phone, then
plug the adapter into a standard AC out­let.

ATTACHING THE HANDSET

Cautions:

teries. Batteries can leak chemicals that can
destroy electronic parts.

Note:

operating on battery power, the phone will
automatically switch to pulse dialing. If you
phone line does not support pulse dialing,
you will not be able to dial.

Always remove old or weak bat-

If the power is out and your phone is

Plug one end of the supplied coiled cord into
the jack on the telephone's handset. Plug the
other end into the jack with the handset mark
on the left side of the telephone's base.

Note:

Your local RadioShack store sells a
variety of longer coiled handset cords which
can be useful if your telephone is mounted
on a wall.

Installation

13

43-5708.fm Page 14 Monday, September 18, 2000 7:56 AM

CONNECTING A FAX OR PC
MODEM

You can connect a fax or PC modem to the
system's data port, which uses Line 2. When
you use a fax or modem, the connection is
protected and will not be interrupted by in­coming or transferred calls.

PC/FAX/
PHONE

DOWNSTREAM

1. Con nect the fax’s or the modem’s cord

DOWN STREAM

to the

data port.

2. Set

PC/FAX/PHONE

to

PC/FAX

.

The data port is always active, regard­less of the
ing the switch in the

PC/FAX/PHONE

PC/FAX

setting. Plac-

position
silences the ring, turns off the Line 2 sta­tus indicator, and prevents the TAD from
answering calls on Line 2.

PC/FAX/PHONE

3. Set
connected to Line 2 to

on all the stations

PC/FAX

(including
the Auto Attendant station). When a call
comes in on Line 2, only the fax or
modem answers.

14

Installation

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ˆ

Preparation

On initial power-up (after all connections are
completed) each station displays

SETUP

time and date.

Important:

means you must press the button below the
desired option.

, prompting you to set the station ID,

In this manual, the word “select”

INITIAL

SETTING UP THE STATIONS

1. At the

2. Select

3. Repeatedly select

4. Select

5. Select

6. Use the keypad to enter the hour and

7. Select

INTIAL SETUP

START

.

screen, select

NEXT. SET STATION 11

appears.

CHANGE

desired extension number (11—22)
appears.

If the number is already used for another
station, an error beep sounds and

NOT

AVAIL

number). Select
another number.

appears (nn = the station

CHANGE

until the

nn

to select

SAVE. STATION nn SET

appears.

NEXT

. The time setting menu

appears.

minutes in two digits. Precede a single­digit hour or minute with 0 (01, 02, 03
and so on).

BACK

If you make a mistake, select
re-enter the correct time.

SAVE

selection menu appears.

, then

NEXT

. The AM/PM

to

8. Select

9. Use the keypad to enter the month (01–

10. Select

11. Select

12. Write the name or section for each

Note:

you enter an invalid date or time. Check and
correctly enter the data.

CHANGE

and PM, then select
ting menu appears.

12

) and day (01–31).

If you make a mistake, select
re-enter the correct date.

SAVE

ting menu appears.

CHANGE

the week appears. Then select

INITIAL

appears.

extension on the supplied extension
card and slide it into the slot on the bot­tom of the phone.

INPUT CORRECT DATA

to toggle between

NEXT

. The date set-

NEXT

, then

until the correct day of

SETUP

. The day set-

COMPLETE

appears if

BACK

NEXT

AM

to

VERIFYING THE STATION
AND LINE
CONFIGURATIONS

1. Select

2. Using another phone, dial the telephone

3. Repeat Step 2 for Lines 3 and 4.

If the indicators for all the lines flash, you
have successfully installed this station.

LINE 1

. The line indicator lights
green and the speakerphone indicator
lights red. The station ID appears to indi­cate the station is in use.

number for Line 2. The line indicator for
Line 2 flashes red. If the indicator does
not flash, check for correct installation.

.

Preparation

15

43-5708.fm Page 16 Monday, September 18, 2000 7:56 AM

VERIFYING SYSTEM
CONFIGURATION

To verify that all stations are communicating,
hold down
station numbers for all connected stations
appear.

Be sure all the stations connected to Line 1
appear. If any station does not appear, make
sure the lines to and from that station are
connected and in the correct line jacks.

PAG E A L L

until

PAGING

and the

STATION RESET

If line conditions cause communication er­rors between stations, you might have to re­set the station(s).

To reset a station, insert the tip of a pen i nto

RESET

on the back of the phone. A click
sounds and the display and station indicators
briefly turn off, then back on.

Caution:

system information.

Pushing

RESET

erases all data and

CHANGING OR UPDATING A
STATION EXTENSION
NUMBER

You set the extension number (11–22) when
you initially set up the system (see “Setting
up the Stations” on Page 15). If you must
change the number, follow these steps.

1. Press

2. Select

TION

PROGRAM

OTHER

ID appears.

.

NEXT. SET STA-

, then

If the number is already used for another
station, an error beep sounds and

NOT

AVAIL

to select another number.

5. Select

6. Press

appears. Select

SAVE

.

PROGRAM

to exit.

nn

CHANGE

SETTING THE PRIVATE LINE

You must connect Lines 1 and 2 to all the
stations in the system for the intercom and
paging features to work. However, when you
create a non-square configuration (see “Non­Square Configuration — Private Line Sup­port” on Page 10), you can make Lines 3 or 4
private lines, so your station (and the TAD)
can answer the lines when the Auto Atten­dant feature is turned on. The private line is
preset to OFF.

1. Press

2. Select

3. Select

4. Use the number button to select the line

5. Select

6. Press

Note:

you must set

PROGRAM

PHON

times so

PRIV LINE: OFF

CHANGE

the private line to ON. ON

LN34

appears, and 34 flashes.

that you do not want to be private. Your
selection disappears.

SAVE

PROGRAM

If you want to make a conference call,

PRIV LINE

.

, then select

ON/OFF

, then

.

to exit.

to

NEXT

appears.

OFF

.

five

to set

SELECT

3. Select

4. Repeatedly select

16

ENTER. SET STATION

current extension number appear.

CHANGE

extension number desired (11–22)
appears.

and the

until the

Preparation

SETTING THE RINGER

Ringer settings are individually set at each
station for each line. When the ringer is on,
the line rings when calls are received. When
the ringer is off, that line does not ring when
a call is received. Whether the ringer is

43-5708.fm Page 17 Monday, September 18, 2000 7:56 AM

turned on or off, the line indicator flashes
when a call is received. The phone is preset
as ringer ON for all lines.

To turn the ringer off for individual lin es, fol­low these steps.

1. Press

2. Select

3. Select

4. Select

5. Select

6. Repeat Steps 4 and 5 until all lines are

7. Press

PROGRAM

PHON

RINGER SELECT

the

ENTER. LINE n RING: ON

appears.

CHANGE

ing the ringer

line.

NEXT

selection.

programmed.

PROGRAM

.

, then select

to toggle between turn-

ON

or

to advance to the next line

to exit.

NEXT

menu appears.

OFF

for the selected

twice so

Setting the Ringer Volume

You can set the ringer volume to HI,

OFF

, using

RINGER VOL

OFF/LO/HI
RING VOL.

.

LOW

, or

line, or when the Auto Attendant feature is
on.

However, you can set your station to Always
Ring (even in these circumstances).

Note:

Even with Always Ring on, the station
does not ring when you are talking on the
speakerphone (outside line or intercom).

1. Press

2. Select

3. Select

SRING

4. Select

OFF

and

5. Press

PROGRAM

PHON

NEXT

appears.

CHANGE

.

PROGRAM

.

.

four times so

to toggle between

to exit.

ALWAY-

ON

SETTING THE HANDSET,
HEADSET AND SPEAKER
VOLUME

You can individually set the volume levels for
the handset, speaker, and headset. When
you switch over, the volume level is automat­ically changed to the set level.

Handset/Headset Volume

While using the handset or headset, select

VOLUME +

bars appear to show the volume level. (1 bar
is the lowest and 4 bars is the highest.) The
volume setting remains at this level until you
change it or a power failure occurs.

to adjust the volume. One to four

–

OFF

When set to
when a call is received on any lines.

, the phone does not ring

Setting Always Ring

Your system is designed so your phone does
not ring when there is an incoming call on
one line if you are already talking on another

Preparation

Speakerphone Volume

When using the speakerphone or when the
phone is not in use, select
the speakerphone volume. One to eight sets
of bars appear to show the level. The volume
setting remains at this level until you change
it or a power failure occurs.

– VOLUME +

to set

17

43-5708.fm Page 18 Monday, September 18, 2000 7:56 AM

ˆ

Telephone Operation

Note:

This owner's manual primarily explains
the operation using the handset. You can
also use a headset or the speakerphone.

USING A HEADSET

You can talk with hands-free convenience
using an optional headset (not supplied) that
has a modular type plug or
sub-mini plug. Contact your local
RadioShack store for a suitable headset.

If your headset has a modular plug, connect
it directly to the modular jack with the head­set mark on the left side of the base.

To connect the headset with a sub-mini plug,
first plug in the supplied headset jack adapt­er (sub-mini to modular converter) into the
modular jack, then plug the headset into this
headset jack adapter.

HEADSET

Press
While the headset conversation is in
progress, the headset indicator on the button
lights red.

to answer or end a call.

3

/32-inch (2.5 mm)

Selecting a Line

You can select the lines automatically or
manually. When you lift the handset or press

SPEAKER

the first available line. The line indicator on
your station lights green, and the indicator for
the same line lights red at other stations.

The priority of lines is set in numerical order.

LINE 1
LINE 4

you lift the handset. If
in use, you get
at the same time and you lift the handset, the
same line priority applies.

To manually select a desired line, lift the
handset and press the desired

Notes:

• An error beep sounds when you select
the line button of a call in use where pri­vacy has not been released or when you
select the button for a line that is not
connected.

HEADSET

or

has priority over

LINE 1

. If

, you automatically get

is in use, you get

LINE 1

LINE 3

. If two lines are ringing

LINE 2, LINE 3

LINE 2

LINE 2

and

LINE

.

and

as

are

Switching Between the Headset
and Speakerphone

To switch from the speakerphone to the
headset, press
headset to the speakerphone, simply press

SPEAKER

HEADSET

.

. To switch from the

MAKING CALLS

To make a call, lift the handset. Press a line
that is not in use. Then dial the number. The
number appears on the base’s display as
you dial, then (after a few seconds) the call's
elapsed time appears.

18

Telephone Operation

• If all lines are in use, you hear an error
beep and
as you lift the handset.

ALL LINES IN USE

appears

Making a Conference Call

When you are talking on a phone line, other
stations in the system cannot use that line.
This feature is called Call Privacy. When you
make or answer a call, you automatically
have privacy.

However, when you make a conference call,
you turn off Call Privacy.

CONFERENCE

Press

RELEASED

line indicator flashes red at other stations.

appears at your station, and the

to release privacy.

PRV

43-5708.fm Page 19 Monday, September 18, 2000 7:56 AM

Now any station in the system can pick up
the line by pressing

When another station enters the conversa-

CALL JOINED

tion,
dicator for the conference call turns green on
the added station.

LINE

.

appears and the line in-

Conference Calling with Two
Outside Lines

1. Press

2. Make or answer a call from another line.

3. Press

4. Press the line button for the call on hold.

5. To end the conference call, hang up and

HOLD

to put the first call on hold.

The line indicator flashes green.

CONFERENCE

PRV RELEASED

The conference call has been estab­lished and you can talk with both parties.

both parties are disconnected. If you
want to continue speaking with one of
the calling parties, press the line button
for the caller you want to keep; the other
caller is disconnected.

To speak privately with one of your con­ference call parties, press
both calls on hold. Then press the line
button for the party you want to speak
with. To re-establish the 3-way confer­ence call, press
line button for the party on hold.

. The display shows

.

HOLD

CONFERENCE

, then the

to place

• You cannot make a conference call

between outside lines and the intercom.

ANSWERING CALLS

When a call comes in, the phone rings (if the

OFF

ringer is not set to
for the line rapidly flashes.

When Auto Attendant is off, lift the handset
or press
ringing line is automatically selected.

When Auto Attendant is on and you want to
answer the call at a station other than the
one you assigned as Auto Attendant, lift the
handset or press
line button for the incoming call. If you want
to use the speakerphone, simply press the
line button for the incoming call (you do not
have to press

SPEAKER

SPEAKER

Answering a Call While You Are
On Another Line

When you receive a call on a line while you
are talking over another, press
the current call on hold. The line indicator for
the current call flashes green. Then, press
the line button for the ringing call. The line in­dicator turns from a flashing red to a solid
green.

To hang up the second call and return to the
first call, press the line button for the first call.
The second line automatically disconnects.

) and the line button

HEADSET

or

HEADSET

, then press the

).

. The first

HOLD

to put

Notes:

• To conference two calls, your station
must have made or received both calls.
You cannot make a conference with a
call made or received by another station.

• The line indicators must both be green
to establish a conference call.

Telephone Operation

TRANSFERRING CALLS

Note:

The most recent caller ID record your

station received is transferred with the call.

Without Announcement

Follow these steps to transfer a call directly
to another station without announcing it to
the other station.

19

43-5708.fm Page 20 Monday, September 18, 2000 7:56 AM

1. Press

2. Enter the extension number (11–22) of

TRANSFER

The call is automatically put on hold and

EXT. ??

the station you want to transfer the call
to.
the phone.

appears.

CALL TRANSFER

. TRANSFER lights.

appears. Hang up

With Announcement

Follow these steps to announce that you are
transferring a call or to see if the person you
want to transfer the call to is available.

1. Press

2. When you hear a beep and the other

3. Enter the extension number of the sta-

HOLD

EXT. ??

number of the station you want to speak
with.
ing station's extension appear.

extension answers, advise the person
that you are transferring a call, then
press the line button.

??

tion you want to forward the call to.

appears. Enter the extension

INTERCOM CALL

appears.

CALL TRANSFER

Notes:

INTERCOM

, then

TRANSFER

appears. Hang up.

.

and the receiv-

EXT.

.

USING AUTO REDIAL

Auto Redial automatically redials a busy or
unanswered number 10 times every 10 sec­onds. If the line is still busy after 10 attempts,
Auto Redial turns off.

1. When you get a busy signal or no
answer, hang up and immediately press

REDIAL

twice. SPEAKER flashes slowly.

2. When the call is answered, the system
enters the speakerphone operation
mode. Use the speakerphone or lift the
handset and carry on the conversation.

3. To cancel auto redial before 10
attempts, press

REDIAL

again.

USING FLASH

If you have Call Waiting services, you can
use Flash as a switchhook to change be­tween phone lines.

If you do not have Call Waiting, pressing
Flash might disconnect your call.

FLASH

To change phone lines, press

Note:

Flash is preset to 600 ms (millisec­onds). If this setting does not work well with
your line, try a different setting, between 100
ms to 1 second.

.

INVALID ID

•If
either your own station number or an
invalid station number. Enter a valid sta­tion number.

UNABLE TO CALL

•If
Disturb (DND) is turned on at the receiv­ing station, you entered an invalid exten­sion number, or the station is on another
intercom call. Check the display for the
station number. You can not transfer the
call.

20

appears, you entered

appears, Do Not

1. Press

2. Select
setting appears.

3. Repeatedly select
flash duration time you want appears.

4. Press

USING HOLD

1. Press
line indicator slowly flashes green at
your station. The line indicator at other

Telephone Operation

PROGRAM

PHON. FLASH:

.

and the current

CHANGE

PROGRAM

HOLD

to exit.

to put a call on hold. The

until the

43-5708.fm Page 21 Monday, September 18, 2000 7:56 AM

stations slowly flashes red. While a call
is on hold, you can temporarily place the
handset on the base or use another line
without disconnecting the current call.
While a call is on hold, Call Privacy is
released, so any station in the system
can release the hold.

2. To release a line from hold, select the
line button for that line at any station.
The station's line indicator lights green.
The call then reverts to Call Privacy and
other stations cannot join the call.

Note:

If you put a call on hold for more than
three minutes, the line indicator flashes rap­idly and a beep sounds three times every 30
seconds until you release the hold. If a cal l
has been on hold for eight minutes, the call is
automatically disconnected.

USING MUTE

You can temporarily turn off the microphone
on the headset, handset, or speakerphone
by pressing
hear you. MUTE lights. Press

MUTE

so the calling party cannot

MUTE

again to

resume the conversation. MUTE turns off.

Note:

Mute is also released when you press

INTERCOM

or

HOLD

, or hang up the line. Re­member to press the appropriate line button
to return to the original call when you use the
hold or intercom features.

USING THE INTERCOM

You can use the system as a two-way inter­com between stations. The system has two
intercom channels, so two intercom conver­sations can occur at the same time. If auto
answer is turned on, and you receive an in­tercom call, the station beeps and the inter­com is instantly connected. If auto answer is
not turned on, the called station starts ringing
with a double ring.

Note:

Line 1 must be common to all the sta­tions for the intercom or paging to operate
correctly.

1. Li ft the handset or press

INTERCOM

press
erphone, simply press
do not need to press
COM lights and

. Or, to use the speak-

INTERCOM

SPEAKER

EXT. ??

HEADSET

appears.

, then

— you

. INTER-

2. Enter the extension number of the sta­tion you want to call.

INTERCOM CALL

and the extension number appear.

Notes:

INVALID ID

•If

appears, you
entered either your station number or
an invalid station number. Enter a
valid station number.

UNABLE TO CALL

•If

appears, DND
is turned on at the receiving station,
you entered an invalid extension
number, or the station is on another
intercom call. Check the display for
the station number. In this case, you
cannot make an intercom call.

At the called station, INTERCOM
flashes and the ID for the station placing
the intercom call appears.

When Automatic Answer is on (see “Using
Automatic Answer” on Page 22), INTER­COM and SPEAKER light and the speaker­phone automatically turns on when you
receive an intercom call.

If Automatic Answer is off, press

INTERCOM

to answer the call using the speakerphone.
INTERCOM stops flashing and SPEAKER
lights. Lift the handset for privacy.

To end an intercom conversation, press

TERCOM

dle, or press

again, return the handset to the cra-

SPEAKER

HEADSET

or

IN-

.

If you receive an intercom call during a
phone conversation, press

Telephone Operation

INTERCOM

to an-

21

43-5708.fm Page 22 Monday, September 18, 2000 7:56 AM

swer the intercom. The outside line is auto­matically placed on hold. To return to the
outside call, press the line button for that line.

Using Automatic Answer

With Automatic Answer on, you can start
talking as soon as you receive an intercom
call, without pressing any button. The system
is preset to ON.

To turn Automatic Answer off, follow these
steps.

1. Press

2. Select

3. Select

4. Press

Note:

receiving station, it takes about 5 seconds for
the receiving station to turn on after

COM

PROGRAM

PHON

NEXT

until

CHANGE

OFF

and

is pressed at the originating station.

.

PROGRAM

When Automatic Answer is on at the

.

. Then repeatedly select

AUTOANSWER

to toggle between

to exit.

appears.

ON

INTER-

Paging All Stations

You can page all the stations on Line 1.

1. Hold down

PAGING

and
tions,

2. Continue holding down
speak into the handset or microphone.

PAG E ALL

appears. At the called sta-

. A beep sounds

EXT nn PAGING

appears.

PAG E A LL

, and

Monitoring Other Rooms

You can activate another station’s speaker­phone to listen to activities in the room where
the station is located.

Note:

The station contacted must have Auto­matic Answer on for room monitoring to
work.

1. Press

2. Enter the extension number of the sta-

3. To end room monitoring, return the

INTERCOM

tion to be monitored. When

CALL

appears, press

handset to the cradle or press

SPEAKER

, or

EXT. ??

.

MUTE

INTERCOM

appears.

INTERCOM

.

HEADSET

.

USING STANDARD PHONES
WITH THE SYSTEM

You can connect and use a standard tele­phone with the system, but several features
of the system (such as call transfer, inter­com, Call Privacy, or page) will not operate.

The system’s line status indicators show the
status of the line with a standard telephone
connected.

A standard telephone can join a call in the
system at any time. Call Privacy is automati­cally released. If the person at the standard
telephone hangs up but you want to continue
the call, press
Privacy.

CONFERENCE

to restore Call

,

3. Release

Note:

Stations that are off hook, have DND
on, or are assigned as the Auto Attendant do
not receive the page.

22

PAGE ALL

to end the page.

Telephone Operation

43-5708.fm Page 23 Monday, September 18, 2000 7:56 AM

ˆ

Memory Operation

You can store up to 20 phone numbers and
names in memory, then dial a stored number
by specifying the memory location.

Each stored number can be up to 16 digits,
and each name can be up to 14 characters.

STORING A NAME AND
NUMBER IN MEMORY

1. Press

2. Select

3. Select

4. Repeatedly select

PROGRAM

PHON

DIAL

SETUP

ENTER

desired memory location (01–20)
appears. Then select
a number if the location has been stored
previously) appears.

Note:

Locations 01 to 10 are the upper
memories; locations 11 through 20 are
the lower memories. To access the
lower memories, press
desired autodial button (see “Dialing a
Stored Number” on Page 24).

.

NEXT

then

appears.

.

NEXT

EDIT

LOWER

AUTO-

until

until the

NUMBER

.

, then the

(or

1

SAVE

to exit.

.

to store your

To add a space, press

NEXT

7. Select
right.

8. Repeat Steps 6 and 7 until the name is
entered, then select
entry.

9. Repeat Steps 4 through 8 to store addi­tional numbers.

10. Press

Use the memory card to keep track of your
stored numbers. Lift the card’s cover off,
write down the names and numbers, then
snap the cover back into place.

to move the cursor to the

PROGRAM

Entering a Pause

In some telephone systems, you must dial an
access code (9, for example) and wait for a
second dial tone before you can dial an out­side number. You can store the access code
with the phone number. However, you
should also store a pause after the access
code to allow the outside line time to con­nect.

5. Use the keypad to enter the stored num­ber, up to 16 digits. If the number is

<

entered incorrectly, select
cursor left, then
its. Use the keypad to re-enter the cor­rect digits.

6. Select

NEXT

the name, up to 14 characters. Press
the key once to display the first letter on
that key, twice to display the second let­ter, three times to display the third letter,
or four times to display the fourth letter.
Pressing the key repeatedly cycles
through all the characters on the key.

DEL

. Use the keypad to enter

to move the

to remove the dig-

Memory Operation

To enter a 2-second pause, press

PAUSE

. The display shows P for pause entry.
You can add more pause entries for a longer
pause.

HOLD/

Editing Stored Numbers

1. Follow Steps 1–4 under “Storing a
Name and Number in Memory.”

EDIT

2. Select
appears. To change it, select < to move
the cursor left, then
digits. Then use the keypad to enter the
new digits.

. The stored number

DEL

to remove the

23

43-5708.fm Page 24 Monday, September 18, 2000 7:56 AM

3. Select

4. Select < to move the cursor left, and

5. Select

6. Repeat Steps 2 through 5 to edit the

7. Press

NEXT

.

DEL

to remove characters. Then enter
the character as described in Steps 6
and 7 under “Storing a Name and Num­ber in Memory” on Page 23.

SAVE

. The next autodial station

appears.

other entries, if desired.

PROGRAM

to exit.

Deleting Stored Numbers

1. Fo llow Steps 1–3 under “Editing Stored
Numbers”.

<

2. Select

DEL

3. Select
appears.

4. Repeat Steps 2 through 5 to delete addi­tional entries, if desired.

to move the cursor left, and

to remove all the characters.

SAVE

. The next autodial station

Chain-Dialing Service Numbers

For quick recall of numbers for special ser­vices (such as bank-by-phone), store each
group of numbers in its own memory loca­tion.

Dial the service's main number first. Then, at
the appropriate place in the call, select the
number for the location where the additional
information is stored.

Testing Stored Emergency
Numbers

If you store an emergency service's number
(police department, fire department, ambu­lance) and you choose to test the stored
number, make the test call during the late
evening or early morning hours to avoid peak
demand periods. Also, remain on the line to
explain the reason for your call.

5. Press

PROGRAM

to exit.

DIALING A STORED
NUMBER

To dial a number stored in memory, lift the
handset and select the desired memory loca­tion.

For an upper memory location (01–10)

ply press a memory button.

For a lower memory location (11–20)

LOWER

, then a memory button.

If you press a button for an empty location,

NO DATA

24

appears.

, sim-

, press

Memory Operation

43-5708.fm Page 25 Monday, September 18, 2000 7:56 AM

ˆ

Caller ID Operation

If you subscribe to Call Waiting with Caller ID
service from your phone company, the
phone company sends information about the
call, as well as the time and date, between
the first and second rings of every call you
receive.

The system displays this information when it
receives a call, and you can store up to 140
caller records for later review. It also shows if
caller information is unavailable or if the
name and number were blocked by the call­er.

If you subscribe to Call Waiting with Caller
ID, you will hear a tone through the handset
when a call comes in, then the Caller ID
record appears. If you want to answer the in-

FLASH

coming call, press
previous phone conversation, press
again.

If the Caller ID memory becomes full, any
new call replaces the oldest call's record.

. To resume the

FLASH

PROGRAMMING CALLER ID

There are four operations you must perform
to program your Caller ID.

Turning Caller ID/Call Waiting On/Off

you subscribe to Call Waiting with Caller ID
service, you can set the phone to show Call­er ID information for an incoming call even
while you are using the phone.

Selecting the Save Method for Received
Caller ID Data

three ways to store caller ID records:

ALL

or not answered. The system is preset
to ALL.

— you can choose one of

— Stores all the records, answered

— if

station but not answered (by you or the
answering system).

ANSWER

calls you answered.

Notes:

• You must turn off the Auto Attendant

• If you are using the Caller ID Call

Setting the Access Code

system requires that you dial an access code
(9, for example) before you dial an outside
number, you can program the phone to auto­matically dial the access code when calling a
stored caller ID record. The system is preset
to no access code (
play). If an access code is not required, leave
this setting as

Setting the Area Code

number from a Caller ID record (see “Dialing
Numbers From a Caller ID Record” on
Page 26) or to correctly store a number from
a record into a memory dialing location (see
“Storing a Caller ID Record in Memory” on
Page 27), you must store your local area
code in the memory. Then, when you dial
from a Caller ID record, the system skips the
area code if it matches the one you stored.
The system is preset to no area code.

Note:

In some areas, the area code is nec­essary even for a local call. If you live in such
an area, do not enter the area code.

— Stores the records for the

to choose
Auto Attendant is on,
ically selected.

Waiting feature, all the call data are
stored regardless of which option you
choose.

ANSWER

–

–

.

UNANSWER

or

ALL

is automat-

— If your phone

appears on the dis-

— To quickly dial a

. If

UNANSWER

calls received by or transferred to your

— Stores the records for

Caller ID Operation

To program your Caller ID, follow these
steps.

25

43-5708.fm Page 26 Monday, September 18, 2000 7:56 AM

1. Press

2. Select

3. Select

4. Select

5. Select

6. Repeatedly select

7. Select

8. Select

9. Select

10. Use the number buttons to enter your

11. Select

12. Press

If you need to change a setting after you
complete this setup, follow these steps.

1. Press

2. Select

3. Repeatedly select

4. Select

5. Repeatedly select

PROGRAM

.

OTHER. CALLER ID

ENTER

ing Caller ID) menu appears.

CHANGE

OFF

and

.

NEXT

. The

CWCID

. The

to toggle between

SAVE

menu appears.

CHANGE

desired option (

UNANSWER

NEXT

menu appears.

CHANGE

appears.

NEXT

appears.

area code.

SAVE

PROGRAM

PROGRAM

OTHER

ALL, ANSWER

) appears.

. The

. The

.

OUTSIDE LINE

until your access code

AREA CODE

to exit.

.

ENTER

, then

NEXT

desired menu appears.

CHANGE

CODE

menu appears, then select

PROGRAM

Press

as required.

NEXT

until the

to exit.

appears.
(Call Wait-

ON

until the

, or

menu

.

until the

AREA

SAVE

REVIEWING CALLER ID
RECORDS

To review the caller ID record, press

ID

. The most recent caller ID record appears.

Repeatedly press > to scroll through the old-

<

est records, or
records.

to scroll through the newest

Caller ID Messages

BLOCKED

Caller ID information.

UNAVAILABLE

sent (time and date information still appears).

ERROR

transmission of Caller ID information. Occa­sional errors are normal. If the phone fre­quently displays
telephone company or RadioShack store.

*

(after the caller's name) — The caller left a
message on the telephone answering sys­tem.

—

$

charged for a long distance call when you
press

CALLER ID NO DATA

ID record.

— The caller has blocked the

— No Caller ID data was

— There was an error during the

ERROR

, contact your local

The call is long-distance. You will be

DIAL

to return the call.

— There is no caller

DIALING NUMBERS FROM A
CALLER ID RECORD

To dial a local number stored in a Caller ID
record, recall the record, then lift the handset

DIAL

and press
If you have not stored a local area code (see

“Programming Caller ID” on Page 25), the

.

system dials the full 10 digits, including the
area code.

.

CALLER

26

If you have stored your local area code, the
system dials 7 digits if the area code in the
number is the same as the one you stored,

Caller ID Operation

43-5708.fm Page 27 Monday, September 18, 2000 7:56 AM

or 11 digits (1 + area code + 7-digit number)
if the number's area code is different from
the one you stored.

To add or delete the area code and/or use 1
before dialing, recall the record, then repeat­edly press
ber appears. For example, if you stored area
code 817 into the phone and you received a
call from 817-555-1234, you see the follow­ing as you repeatedly press

PROGRAM

until the required num-

PROGRAM

.

• 555-1234

• 817-555-1234

• 1-817-555-1234

• 1-555-1234

To cancel your call, press

Note:

If a Caller ID record does not contain a
phone number (if it was blocked by the caller,
for example), you cannot dial from that
record.

CALLER ID

.

STORING A CALLER ID
RECORD IN MEMORY

1. Recal l the Caller ID record you want to
store.

2. Hold down the desired memory location
button until you hear a beep and

TO

LOC nn

appears.

SAVE

(To edit the name, see “Editing Stored
Numbers” on Page 23.)

5. Press

CALLER ID

to exit.

DELETING RECORDS

You can delete Caller ID records individually
or all at once. Recall the record and press

DELETE

played record,
records, or NO to cancel the deletion.

. Then select

YES

to delete the dis-

ALL

to delete all caller ID

CALLER ID OPERATION
WITH AUTO ATTENDANT
ON

When the Auto Attendant is on, the Caller ID
information appears on all stations. The Call­er ID record is stored at the Auto Attendant
station and any station set to the appropriate
save setting.

Call Waiting with Caller ID information ap­pears only on the active station. For exam­ple, if you are talking on Line 3 and a new
call comes in on Line 3, only your station will
receive the Caller ID information.

When a call is transferred from one station to
another, the second station receives the
Caller ID data. However, the second station
cannot re-transfer the caller ID data.

YES

3. Select
record appears. Select
the number. (To edit the number, see
“Editing Stored Numbers” on Page 23.)

Note:

code, add or delete the area code, or
add

4. The Caller ID name appears. Select

SAVE

. The number of the caller ID

NEXT

to accept

Include the outside line access

1

for long distance, as necessary.

to store the name and number.

Caller ID Operation

27

43-5708.fm Page 28 Monday, September 18, 2000 7:56 AM

ˆ

Auto Attendant Operation

Auto Attendant sets a station to answer calls
and direct messages through the system
without an operator. The recorded greetings
help callers reach the desired station.

If you assign an Auto Attendant station,
when a call comes in, only the Auto Atten­dant station rings. The station answers a call
with the greeting, directing the caller to an­other station in the system.

To access a station, the caller must enter the
corresponding extension number after press-

11

12

(

,

ing

*

*

To access a station's greetings, the caller
must enter the greeting number preceded by

0

01

(

*

*

For example, when Auto Attendant answers
a call, the caller hears:

“Hello, you have reached ABC Corporation.
To skip the greeting and go directly to voice
mail, select
section, select
tion, select
vice, select

15

now. For our accounting section, select

*

16

now. To hear this message again, select

*

11

now. “

*

After the caller dials a station’s extension
number, this message plays:

“Hello, you have reached the desk of Jane
Dee, Financial Consultant. If you would like
to leave a message, begin speaking after the
tone. To hear today's top ten mutual funds,
select

*

top stock bargains, select
to today's interest rate, please select
hear what the NASDAQ, Dow Jones 30 and
Standard and Poors Indexes last closed at,
select

, and so on).

*

02

,

, and so on).

*

#

now. To talk to our marketing

12

now. For the sales sec-

*

13

now. To reach customer ser-

*

14

. For the warehouse, select

*

02

now. To hear a listing of today's

03

now. To listen

*

05

now. To hear this week's stock

*

04

. To

*

news highlights, select
like this greeting to repeat, select

Note:

When Auto Attendant is on, VOICE
MAIL automatically lights at the Auto Atten­dant station and cannot be turned off until the
Auto Attendant is turned off. If you attempt to
turn voice mail on or off,
appears to remind you that the station is as­signed as Auto Attendant.

When you receive a call while you are on an­other line using the handset or headset, the
caller goes to voice mail immediately. If you
are talking on the speakerphone or making
an intercom call, the caller is put on hold until
you hang up or switch to the handset or
headset. The caller hears “Hello. Thank you
for calling. Your call will be answered short­ly.” (This message cannot be changed.)

When you finish the call or switch to the
headset or handset, the caller hears the
greeting and the system is ready to record
the incoming message. Or, you can answer
the call by pressing the flashing line button,
thereby terminating the original call or the in­tercom call.

06

now. If you would

*

*

01

now.”

AUTO ATTENDANT

ASSIGNING AN AUTO
ATTENDANT STATION

You can assign only one station in the sys­tem as the Auto Attendant. The station must
have common lines with all the stations in the
system.The Auto Attendant is preset to

1. Press

2. Select

3. Select

4. Select

PROGRAM

ANSW. AUTO ATTND
CHANGE
ON/OFF

.

.

.

OFF

appears.

.

28

Auto Attendant Operation

43-5708.fm Page 29 Monday, September 18, 2000 7:56 AM

Note:

ALREADY ACTIVE

Auto Attendant has already been estab­lished at another station. Turn the Auto
Attendant off at that station.

5. Use the keypad to select the line(s) you
want the Auto Attendant feature to
answer.

SAVE

6. Select
VOICE MAIL light and

DANT

as Auto Attendant. AUTO ATTENDANT
lights on Line 1.

. AUTO ATTENDANT and

flashes on the station designated

appears if

AUTO ATTEN-

AUTO ATTENDANT
STATION OPERATION

The Auto Attendant station operates slightly
different than other stations.

Caller ID

station, regardless of the individual station
settings.
you try to select an option other than

Line Select

ringing line when you lift the handset, or
press

— registers all calls that ring at that

MUST REGISTR ALL

— automatically answers the

SPEAKER

HEADSET

or

appears if

.

ALL

.

7. Press

PROGRAM

to exit.

TURNING OFF AUTO
ATTENDANT

To turn Auto Attendant off, follow these steps
at the Auto Attendant station. Or, after set­ting Auto Attendant on a station, see “Setting
the Greeting Timer” on Page 32 to automati­cally program Auto Attendant to turn on and
off.

1. Follow steps 1–3 under “Assigning an
Auto Attendant Station” on Page 28.

2. Select

3. Select

ON/OFF

OFF

.

SAVE

off at all connected stations, and

ATTENDANT

screen of the designated Auto Attendant
station.

4. Press

PROGRAM

to turn Auto Attendant

. AUTO ATTENDANT turns

AUTO

disappears from the

to exit.

Page All

cluded from this function.

Greeting Timer On

timer is set at the Auto Attendant station,
calls are automatically answered only when
the greeting timer turns the TAD on.

Call Priority

overrides certain operations. If a call comes
in during TAD message playback, program­ming, or reviewing caller ID records, the sys­tem exits the current operation and receives
the call.

— the Auto Attendant station is ex-

— when the greeting

— receiving incoming calls

Auto Attendant Operation

29

43-5708.fm Page 30 Monday, September 18, 2000 7:56 AM

ˆ

TAD Operation

Each station has its own TAD (Telephone
Answering Device) and can play up to six
greetings. The total recording time is about
28 minutes, including the outgoing greet­ing(s).

All six greeting memories have the same
prerecorded message, “Please record a
message after the tone.” You can record
your own greeting in any of the six memo­ries. If you intend to use the call routing fea­ture, you must record personalized greetings
to direct your callers.

Greetings can be set up to:

• greet the caller

• provide specific information

• allow the caller to record a message

• route a call

• announce a message only and not allow
the caller to leave a message

You can also select different greetings to
play during specified times. See “Setting the
Greeting Timer” on Page 32.

5. Select

6. Select

7. Select

8. Select

9. Repeat Steps 6 to 8 to continue record-

10. Press

When all desired greetings have been re­corded, you must:

• select which greeting answers all incom-

ENTER

. If necessary, repeatedly

NEXT

select
greeting number.

greeting.
you hear, “Please record a new greeting
(number),” followed by a beep.

After the beep, say your message
clearly, about eight inches from the
microphone.

The greeting automatically plays.

number you want to record appears.

ing additional greetings.

ing calls (see “Selecting the Primary
Greeting” on Page 31)

to display the desired

ENTER

to begin recording your

RECORDING 1

STOP

when you finish recording.

NEXT

until the next greeting

PROGRAM

to exit.

appears and

Important:

dant must be turned on (see “Auto Attendant
Operation” on Page 28).

For the TAD to work, Auto Atten-

RECORDING GREETINGS

1. Press

2. Select

3. Select

4. Select

30

PROGRAM

ANSW

.

NEXT

twice until

SETUP

appears.

ENTER. RECORD GRT

.

GREETING

appears.

TAD Operation

• select whether callers can leave mes­sages on the unit (
callers can only hear messages and not
leave messages (
(see “Setting the Greeting Mode” on
Page 31)

ANSWER

ANNOUNCE ONLY

), or if all

Reviewing the Greetings

You can listen to your recorded greetings at
any time.

Note:

If no greeting is recorded, you hear

“Please record a new greeting.”

1. Press

PROGRAM

.

)

43-5708.fm Page 31 Monday, September 18, 2000 7:56 AM

2. Select

3. Select

4. Select

5. Select

6. Select

7. Repeatedly select

8. Select

9. Press

ANSW

.

NEXT

twice until

SETUP

appears.

ENTER. RECORD GRT

NEXT

three times until

GREETING

appears.

GREETING

appears.

CHECK

ENTER. PLAY GREETING 1

appears.

NEXT

until the greet-

ing number you want to check appears.

START

.

PROGRAM

to exit.

SETTING THE GREETING
MODE

The system has two greeting modes. Answer
asks the caller to leave a message. An­nounce Only is simply an announcement and
does not let the caller leave a message. The
system is preset to Answer.

Note:

Announce Only lets you set the sys­tem to route the call to a specified station
and leave a message on that station.

1. Press

PROGRAM

.

DONE

6. Select

7. Press

.

PROGRAM

to exit.

SELECTING THE PRIMARY
GREETING

After recording all the greetings, select the
primary greeting. The factory preset greeting
is Greeting 1.

Note:

When the greeting timer is pro­grammed (see “Setting the TAD to Answer
Calls” on Page 32), you cannot select a pri­mary greeting. The greeting that plays during
the programmed time is always Greeting 1.
Greeting 2 plays the rest of the time.

1. Press

2. Select

3. Select

4. Select

5. Select

PROGRAM

ANSW

NEXT

SETUP

appears.

ENTER

NEXT. SELECT GRT

ENTER

Select
If the greeting timer is turned on,

NOT

SELECT GREETING – GREET-

ING

TIMER IS ON

display.

.

.

twice until

.

.

scrolls across the

GREETING

appears.

CAN-

2. Select

3. Select

4. Select

5. Select

ANSW

GREETING SETUP

until

ENTER

GRT MODESELECT

so

appears.

CHANGE

ANSWER

Note:

recorded,

ING

and

If a greeting has not been

1 appears.

, then select

, then select

NEXT

appears.

NEXT

appears.

twice

twice

ENTER. MODE ANSWER

to toggle between

ANNC ONLY

.

PLEASE RECORD GREET-

TAD Operation

GRT n NO RECORD

selected greeting has not been
recorded.

6. Select
greeting you want to answer calls.

n

7. Press

CHANGE

RECORDED

PROGRAM

appears. Select

appears if the

to choose the main

DONE

to exit.

GRT

.

31

43-5708.fm Page 32 Monday, September 18, 2000 7:56 AM

SELECTING THE NUMBER
OF RINGS

You can select how long the TAD waits to
answer a call. If you plan to check your mes­sages by long distance, you can choose the
toll-saver setting. The TAD answers on the
first two rings if you have a new message. If
there are no new messages, the TAD an­swers after four rings. This gives you time to
hang up before the TAD answers so you can
avoid unnecessary long-distance charges.

Note:

Voice mail must be on for Call Screen

to operate. To turn voice mail on, press

VOICE MAIL

until VOICE MAIL lights.

SETTING THE TAD TO
ANSWER CALLS

To set the TAD to answer calls, you must set
the Auto Attendant on.
cally turns on and VOICE MAIL lights when
you set the Auto Attendant on (see “Auto At­tendant Operation” on Page 28).

VOICE MAIL

automati-

To select the number of rings, follow these
steps.

1. Press

2. Select

3. Repeatedly select

4. Use the keypad to enter your ring selec-

5. Select

6. Press

PROGRAM

ANSW

SELECT

2–9

tion (

SAVE

PROGRAM

appears.

or 0 for toll saver).

.

.

.

NEXT

to exit.

until

RING

CALL SCREENING

You can also let the TAD answer calls for
you while you listen to the caller's message
through the speaker. If you decide to answer
the call, press the corresponding line button.
You cannot hear the incoming message un­less Call Screening is turned on. Call Screen

OFF

is preset to

1. To turn Call Screen on, repeatedly press

SCREEN

TURB lights.

2. To turn Call Screen off, repeatedly press

SCREEN

and SCREEN/DO NOT DISTURB goes
off.

.

until SCREEN/DO NOT DIS-

SCREEN OFF

until

appears

You can also direct the call to another station
within the system. If you want the call to be
answered by the station's TAD that receives
the directed call,
each station. Voice mail is preset to

To turn voice mail on, press
VOICE MAIL lights and the display shows
the number of new and total messages re­ceived.

Note:

GREETING TIMER

you press
er is on (see “Setting the Greeting Timer”).

To turn voice mail off, press
again. VOICE MAIL turns off.

VOICE MAIL

VOICE MAIL

must be on at

OFF

.

VOICE MAIL

appears when

while the greeting tim-

VOICE MAIL

Setting the Greeting Timer

You can set the system to answer with
Greeting 1 during a specified period, and an­swer with Greeting 2 or not answer for the re­mainder of the time. The timer is preset to

OFF

.

SETUP

PROGRAM

ANSW

.

NEXT

twice until

appears.

ENTER

.

.

GREETING

1. Press

2. Select

3. Select

4. Select

.

32

TAD Operation

43-5708.fm Page 33 Monday, September 18, 2000 7:56 AM

CHANGE

SET

.

appears.

YES

.

NEXT

four times until

OFF

appears.

.

.

CHANGE

CHANGE

to toggle between

NEXT

.

to toggle between

NEXT. GRT2 FOR

to set Greeting 2 for the rest

PROGRAM

appears.

to exit.

GREETING

5. Select

TIMER

6. Select

7. Select ON.

8. Select

9. Use the keyp ad to enter the time (4 dig­its, 0104 for example) you want to the
greeting timer to start. Then select

NEXT

10. Select
and PM. Then select

11. Use the keypad to enter the time (4 dig­its, 0330 for example) you want the
greeting timer to end. Then select

12. Select
and PM. Then select

REST

13. Select
of the day. If you do not want the TAD to
operate for the rest of the day, select

NO

14. Press

TIMER

GRT

AM

NEXT

AM

• When you turn the Auto Attendant fea­ture on, the greeting timer acts as Auto
Attendant time. The Auto Attendant fea­ture turns on only during the period the
greeting timer is on.

RECORDING INCOMING
MESSAGES

After the TAD answers a call, it plays the se­lected greeting, beeps, and records the call­er’s message. The TAD’s maximum
recording capacity is 28 minutes in total
length or 59 messages (including the greet­ings).

Calls are not automatically answered when
voice mail is turned on. Calls are only an-

.

swered automatically when Auto Attendant is

ON

set to
tion (see “Auto Attendant Operation” on
Page 28).

Notes:

for the lines connected to your sta-

• The TAD cannot record a caller’s mes­sage less than four seconds in length.

• When the TAD’s message memory is

MEMORY FULL

full,

appears.

To check the timer setting when the greeting
timer is on, follow Steps 1–5. Then select

CHANGE

pears. Press
To turn the greeting timer off, follow Steps 1–

5. Select

SAVE

Notes:

. The time Greeting 1 is to play ap-

PROGRAM

CHANGE

. Press

• You cannot select a greeting while the
greeting timer is on.

PROGRAM

GREETING
ON

scrolls across the display.

to exit.

OFF

, then

. Then select

to exit.

CANNOT SELECT

GREETING TIMER IS

-

TAD Operation

RECORDING A MEMO

A memo is a message you can record at the
TAD for yourself or others in your home or
office. The TAD stores memos as incoming
messages.

1. To record a memo, press
TAD beeps and
appears.

2. Speak into the microphone.

3. When you finish, press

Note:

VOICE MAIL

MEMO RECORDING

must be on to record.

RECORD

RECORD

. The

again.

33

43-5708.fm Page 34 Monday, September 18, 2000 7:56 AM

RECORDING A
CONVERSATION

You can record both sides of your telephone
conversation using the handset or headset.

Important:

tions governing the recording of conversa­tions over the telephone. Be sure to check
your local, state, and federal laws before us­ing this product to record any telephone con­versation in order to determine that your use
is compliance with such laws or guidelines.

1. To start recording a phone conversation,

2. To stop recording, press

The TAD stores the recorded conversation
as a message.

Note:

while using the speakerphone.

Every state has different regula-

RECORD

press
appears.

You cannot record conversations

CONV RECORDING

.

RECORD

again.

PLAYING MESSAGES

Voice mail must be on for the system to
record and retrieve messages at a station.
You hear messages through the built-in
speaker, but you can also lift the handset or
press
vately.

HEADSET

to listen to messages pri-

To stop playing messages, press

MAIL

. The TAD prepares to answer the next

call.
The TAD announces “End of messages”

when it has played all new messages. The
new message count reverts back to
VOICE MAIL slowly flashes. Any saved mes­sages are reflected in the
count.

MESSAGE TOTAL

VOICE

00

and

Playing All Messages

To play all saved and new messages, press

PLAY ALL

sages” or “You have no messages.” All mes­sages play in the order received. The
message number, time and day are an­nounced before each message. At the end of
the last message, the TAD announces “End
of messages.”

. You hear either “I will play mes-

Repeating Messages

To replay the current message from the be­ginning, press

REPEAT

press
vious message.

REPEAT

6666

6666

once. Repeatedly

to skip backward to the pre-

Skipping to the Next Message

SKIP

To skip to the next message, press
during playback.

7777

When messages have been received but not
played, VOICE MAIL flashes rapidly and the
display indicates the number of new messag­es received.

Playing New Messages

To play new messages only, press

NEW

. You hear either “I will play new mes­sages” or “No new messages.” All new mes­sages are played in the order received. Th e
message number, day and time are an­nounced before each message.

34

PLAY

TAD Operation

Pausing Message Playback

To pause message playback for up to five
minutes, press
ing playback.
stops. Press
sume playback.

Note:

If you do not resume message play­back in five minutes, pause and message
playback ends.

To stop listening to the message and restart
playback of the remaining messages later,

PLAY ALL

PAUSE

PLAY ALL

appears and playback

or

PLAY NEW

or

PLAY NEW

dur-

to re-

43-5708.fm Page 35 Monday, September 18, 2000 7:56 AM

ON/OFF/STOP

press
playing. The system stops playback and sets
itself to answer the next call.

Note:

If you press
playback is already stopped, the system
turns off the answering function.

while the message is

ON/OFF/STOP

while the

Code

The TAD's three-digit remote access code
prevents unauthorized remote access to
your messages. The access code is preset

1 2 3

to
code to any number from 0 0 0 to 9 9 9.

. Follow these steps to change the

Variable Speed Playback

Variable Speed Playback allows you to play
your messages 25% faster or 25% slower.
The pitch of the caller's voice remains un­changed.

1. Press

2. To resume normal playback, press the

VSP SLOW

VSP FAST

plays slower or faster than normal.

opposite button: press
return from fast playback, press

FAST

8888

8888

to return from slow playback.

9999

to slow down, or

to speed up. The message

VSP SLOW

9999

VSP

DELETING MESSAGES

To delete the current message while retain­ing others, press
You hear a beep to indicate the message is
erased. After the “End of messages” an­nouncement, the message counter is updat­ed.

To delete all messages at once, press

ERASE

within 7 seconds after all messages
have played. The TAD announces “I will
erase messages,” and deletes all messages.
The message counter returns to

If you change your mind and decide not to
delete all messages, press
seconds after you press
announces “I will save messages.”

ERASE

during playback.

ERASE

00

SAVE

within 3

. The TAD

.

REMOTE OPERATION

CODE

Select

PROGRAM

ANSW

NEXT

appears.

CHANGE
SAVE

PROGRAM

1. Press

2. Select

3. Select

4. Enter three digits, using the keypad.

5. Select

to

6. Press

To check your remote access code, follow
Steps 1–3 above. The current access num­ber appears. Press

.

.

four times until

.

.

to exit.

PROGRAM

to exit.

Using Remote Access

While you are away from your home or of­fice, you can use a touch-tone phone, or
pulse (rotary) phone with a pocket tone dialer
(available through your local RadioShack
store) to access your messages.

Press To

1 Play All Messages
2 Save All Messages
3 Erase All Messages

*

#

The TAD hangs up after you enter your re­mote access code if no new messages were
received.

Skip Backward
Skip Forward

REMOTE

Programming a Remote Access

TAD Operation

35

43-5708.fm Page 36 Monday, September 18, 2000 7:56 AM

ˆ

Troubleshooting

Problem Solution

Cannot program the existing ID after discon­necting and re-connecting the phone.

Cannot access the program mode. Station is off hook or on hold. Hang up or turn off hold.
Does not receive PAGE ALL. • The station is set as the Auto Attendant. Turn off.

Cannot join in a conference call. • Release Call Privacy (see“Making a Conference

Intercom does not work. • Make sure both stations are connected to Lines 1

Cannot view the activity of other stations. Line 1 is not common to all units.
The line indicator flashes when a call comes

in but the phone does not ring.

Perform a system update at another station (see “Per­forming a System Update” on Page 38).

• DND is on. Turn off.

Call” on Page 18).

• Another station has already joined the call.

and 2.

• Called station is in DND.

• Auto Attendant turned on. Turn off.

• Ringer switch set to off. Turn on.

• Ringer programmed as off. Turn on.

• DND turned on. Turn off.

One station's number continues to appear
when the station is not in use.

The telephone does not ring. • Auto Attendant turned on. Turn off.

There is no dial tone and the display is
blank.

Callers cannot hear you when using the
handset, but you can hear them.

When a call comes in on Line 2, LINE 2 indi­cator does not light.

Cannot operate the phone during a power
failure.

36

• DND is on at that station. Turn off.

• Make sure the unit is connected to the line and AC
power.

• Ringer switch set to off. Turn on.

• Ringer programmed as off. Turn on.

Connect AC power.

• Check the handset cord connection.

• Check MUTE.

Check the FAX/PC switch. The switch should be set to
PHONE when a PC or fax is not connected.

Install the backup batteries.

Troubleshooting

43-5708.fm Page 37 Monday, September 18, 2000 7:56 AM

Problem Solution

A caller's message was not saved. • The message was not over four seconds.

• Caller transferred the call to another station after

recording the message at your station.
Cannot select the greeting. Greeting timer is on. Turn off.
The telephone answering system is dis-

Connect Line 1.

abled.
Cannot turn voice mail off. • The station is the Auto Attendant. Turn off.

• Greeting timer is on. Turn off.

The greeting callers hear is not Greeting 1. • Greeting timer is on. Turn off.

• Check primary greeting setting.

Callers cannot access a station's voice mail. • Make sure that station has voice mail turned on.

• Connect Line 1.

• Call is on the private line.

The phones ring but the answering system

• Auto Attendant is on. Turn off.

does not answer the call.

• Voice mail is turned off. Turn on.

• Auto Attendant is not programmed to answer the
ringing line.

Communication errors occur during call
transfer/intercom/page all.

Cannot enter remote code number to access
my messages.

Disconnected after entering my remote code

A station might have been removed without performing a
system update.

Re-enter the remote code after hearing the remote code
menu.

You do not have any recorded messages.

number.

U.S. Patents: 5,289,529; 5,400,393; RE34,968. Other Patents Pending.

Troubleshooting

37

43-5708.fm Page 38 Monday, September 18, 2000 7:56 AM

PERFORMING A SYSTEM
UPDATE

The system update renews the status of all
the stations in the system. The system auto­matically updates itself when you discon­nected Line 1, reconnected it or when AC
power has failed and then been restored.
You must manually update the system when
you remove a station from the system or
change an extension ID.

If the network is set to full capacity and a sys­tem update is required,

UPDATE

AT A

DIFFERENT STATION

UPDATE NEEDED

showing either display is not properly linked
to the system, so perform the system update
at another station.

1. Press

2. Select

3. Repeatedly select

4. Select

5. Press

PROGRAM

OTHER

UPDATE

appears.

YES. UPDATING NOW

When the update completes,

ISHED

appears.

PROGRAM

PERFORM SYSTEM

appears. The station

.

.

NEXT

until

SYSTEM

appears.

FIN-

to exit.

or

RESETTING THE TIME AND
DATE

The backup batteries keep the clock running
for about one hour after a power failure. If the
power is out for more than one hour, you
must reset the clock.

1. Press

2. Select

3. Use the keypad to enter the hour and

4. Select

5. Select

6. Use the keypad to enter the month (01–

PROGRAM

NEXT. TIME&DAY SETUP

appears. Select
ting menu appears.

minutes in two digits. Precede a single­digit hour or minute with 0 (01, 02, 03,
and so on).

If you make a mistake, select
reenter the correct time.

SAVE

selection menu appears.

CHANGE

and PM. After setting AM or PM correctly,

NEXT

select
appears.

12) and day (01–31).

, then select

ENTER

NEXT

, then

to toggle between

. The date setting menu

ANSW

.

. The time set-

BACK

to

. The AM/PM

AM

38

7. Select

8. Select

9. Press

Note:

you enter an invalid date or time. Check and
correctly enter the data.

Troubleshooting

If you made a mistake, select
re-enter the correct date.

SAVE

week setting menu appears.

CHANGE

the week appears. Then select

PROGRAM

INPUT CORRECT DATA

NEXT

, then

until the correct day of

to exit.

. Day of the

appears if

BACK

NEXT

to

.

43-5708.fm Page 39 Monday, September 18, 2000 7:56 AM

CARE

Keep the phone dry; if it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone carefully; do not drop it. Keep the
phone away from dust and dirt, and wipe it
with a damp cloth occasionally to keep it
looking new.

Modifying or tampering with the phone’s in­ternal components can cause a malfunction
and invalidate its warranty and void your
FCC authorization to operate it. If your phone
is not performing as it should, take it to yo ur
local RadioShack store for assistance. If the
trouble is affecting the telephone lines, the
phone company can ask you to disconnect
your phone until you have resolved the prob­lem.

Troubleshooting

39

43-5708.fm Page 40 Monday, September 18, 2000 7:56 AM

Limited One-Year Warranty

This product is warranted by RadioShack against manufacturing defects in material and workman­ship under normal use for one (1) year from the date of purchase from Radi oSha ck company- owned
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra­dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE­SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT T O ANY
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR­MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN­CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN­TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limit a­tion of incidental or consequential damages, so the above limitations or exclusions may not apply to
you.
In the event of a product defect during the warranty period, take the product and the RadioShack
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un­less otherwise provided by law: (a) correct the defect by product repair without charge for parts and
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase
price. All replaced parts and products, and products on which a refund is made, become the prop­erty of RadioShack. New or reconditioned parts and products may be used in the performance of
warranty service. Repaired or replaced parts and products are warranted for the remainder of the
original warranty period. You will be charged for repair or replacement of the product made after the
expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs
of product removal, installation, set-up service adjustment or reinstallat i on.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.

RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102

We Service What We Sell

12/99

RadioShack Corporation
Fort Worth, Texas 76102

43-5708

09A00

Printed in Indonesia