Sprint Nextel SP7084 User Manual

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SP708 4-Line

Phone System

43-5708.fm Page 1 Monday, September 18, 2000 7:56 AM

Owner’s Manual

Please read before using this equipment.

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Contents

Features .................................................................................................................................. 5

Read This Before Installation ............................................................................................... 6

A Quick Look at Your Phone ................................................................................................. 9

Installation .......................................................................................................................... .. 10

Planning Your System ........................................................................................................ 10

System Communication ..................................................................................................... 10

Square Configuration .............................................. .................................... ................... 10

Non-Square Configuration — Private Line Support ....................................................... 10

Mounting the System ......................................................................................................... 11

On a Desk ............................................................................... ... ................................... . 11

On a Wall or Wall Plate .................................................................................................. 12

Installing the Backup Batteries ........................................................................................... 13

Battery Power Levels ..................................................................................................... 13

Connecting the AC Adapter ............................................................................................... 13

Attaching the Handset ........................................................................................................ 13

Connecting a Fax or PC Modem ........................................................................................ 14

Preparation ........................................................................................................................... 15

Setting up the Stations ....................................................................................................... 15

Verifying the Station and Line Configurations .................................................................... 15

Verifying System Configuration .......................................................................................... 16

Station Reset ................................................................................................................... .. 16

Changing or Updating a Station Extension Number .......................................................... 16

Setting the Private Line ...................................................................................................... 16

Setting the Ringer .............................................................................................................. 16

Setting the Ringer Volume ............................................................................................. 17

Setting Always Ring ....................................................................................................... 17

Setting the Handset, Headset and Speaker Volume .......................................................... 17

Handset/Headset Volume .............................................................................................. 17

Speakerphone Volume .................................................................................................. 17

Telephone Operation .................................... ... .. ................................................................... 18

Using a Headset .............................................................. .................................................. 18

Switching Between the Headset and Speakerphone .................................................... 18

Making Calls ............................................................................................. ......................... 18

Selecting a Line ............................................................................................................. 18

Making a Conference Call ............................................................................................. 18

Conference Calling with Two Outside Lines .................................................................. 19

Answering Calls ................................................................................................................. 19

Answering a Call While You Are On Another Line ......................................................... 19

Transferring Calls ............................................ ... ..................................... ........................... 19

Without Announcement .................................... ... .................................... ...................... 19

RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.

The Sprint Logo is a registered trademark of Sprint Communications Company L.P. Used under license.

Contents

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With Announcement ...................................................................................................... 20

Using Auto Redial .............................................................................................................. 20

Using Flash ....................................................... ... ... .......................................................... 20

Using Hold ....................... ... ..................................... .......................................................... 20

Using Mute ........................................................................................................................ 21

Using the Intercom ....................................................................................................... ..... 21

Using Automatic Answer ............................................................................................... 22

Paging All Stations ........................................................................................................ 22

Monitoring Other Rooms ............................................................................................... 22

Using Standard Phones with the System .......................................................................... 22

Memory Operation ............................................................................................................... 23

Storing a Name and Number in Memory ........................................................................... 23

Entering a Pause .......................................................................................... ................ 23

Editing Stored Numbers .................................................................... ... ... ...................... 23

Deleting Stored Numbers .............................................................................................. 24

Dialing a Stored Number ................................................................................................... 24

Chain-Dialing Service Numbers ............................... ..................................... ................ 24

Testing Stored Emergency Numbers ............................................................................ 24

Caller ID Operation .............................................................................................................. 25

Programming Caller ID ...................................................................................................... 25

Reviewing Caller ID Records ............................................................................................ 26

Caller ID Messages ....................................................................................................... 26

Dialing Numbers From a Caller ID Record ........................................................................ 26

Storing a Caller ID Record in Memory ............................................................................... 27

Deleting Records ............................................................................................................... 27

Caller ID Operation with Auto Attendant On ...................................................................... 27

Auto Attendant Operation ................................................................................................... 28

Assigning an Auto Attendant Station ................................................................................. 28

Turning off Auto Attendant ................................................................................................. 29

Auto Attendant Station Operation ...................................................................................... 29

TAD Operation .................................. .................................................................... .. .............. 30

Recording Greetings ......................................................................................................... 30

Reviewing the Greetings ............................... ... ... .................................... ... ................... 30

Setting the Greeting Mode ................................................................................................ 31

Selecting the Primary Greeting ......................................................................................... 31

Selecting the Number of Rings .......................................................................................... 32

Call Screening ................................................ ... ... .................................... ......................... 32

Setting the TAD to Answer Calls ....................................................................................... 32

Setting the Greeting Timer ............................................................................................ 32

Recording Incoming Messages ......................................................................................... 33

Recording a Memo ............................................................................................................ 33

Recording a Conversation ................................................................................................. 34

Playing Messages ............................................................................................................. 34

Playing New Messages ................................................................................................. 34

Playing All Messages .................................................................................................... 34

Repeating Messages ............................................ ..................................... ................... 34

Contents

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Skipping to the Next Message ....................................................................................... 34

Pausing Message Playback .......................................................................................... 34

Variable Speed Playback ............................................................................................... 35

Deleting Messages ............................................................................................................ 35

Remote Operation .............................................................................................................. 35

Programming a Remote Access Code .......................................................................... 35

Using Remote Access ............................................ .. ..................................... ... ............. 35

Troubleshooting ................................................................................................................... 36

Performing a System Update ............................................................................................. 38

Resetting the Time and Date ............................................................................................. 38

Care ................................................................................................................................. .. 39

WARNING:

shock hazard, do not expose this product to rain or moisture.

To reduce the risk of fire or

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

CAUTION:

ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.

TO REDUCE THE RISK OF

This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product’s case.

This symbol is intended to inform you that important operating and maintenance instructions are included in the literature accompanying this product.

Contents

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Features

Your Sprint 4-Line Phone System combines advanced telephone technology with a complete four-line telephone system. You can connect up to twelve stations, with each serving as an extension on which you can make and receive outside as well as internal calls.

The phone’s other features include:

Caller ID Memory

to 140 incoming call records (incoming phone numbers and names).

Auto Attendant System

as Auto Attendant so every call is first received by that station.

Intercom with Paging

vidual stations, or page all stations at the same time.

Digital Speakerphone

handsfree conversations.

Call Routing

extension.

— stores and displays up

— sets one station

— lets you call indi-

— allows clear

— lets you route callers to any

Programmable Remote Access Code

lets you set a three-digit remote access code for secure remote operation.

Call Screening

leaves a message so you can decide whether or not to answer the call.

Toll-Saver

charges when you call by long distance to check your messages.

Variable Speech Control

change the speed of message playback without affecting the tonal quality.

Your local telephone company might offer a special telephone service called Rollover or Hunt. This service allows incoming calls to a line in use to automatically switch to the next available telephone line. Contact your local telephone company for more information regarding this service.

The phone comes with the following items:

• telephone base

— lets you listen as a caller

— lets you avoid unnecessary

— allows you to

—

Headset Jack

(not supplied) for hands-free convenience.

Hearing Aid Compatibility

your phone with hearing aids that have a T (telephone) switch.

— lets you attach a headset

— lets you use

TAD (Telephone Answering Device) Features

Timed Answering

ing messages to answer calls during a specified time of a day.

Multiple Answering Messages

make up to six messages for the caller to hear.

— lets you set two outgo-

— lets you

Features

• handset

• coiled handset cord

• two long RJ14 modular cords and two short RJ14 modular cords

• AC adapter

• mounting bracket (attached to the telephone’s base)

• spare autodial station card

/32-inch (2.5 mm) headset jack adapter

• (sub-mini to modular type plug converter)

• extension card

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READ THIS BEFORE INSTALLATION

We have designed your system to conform to federal regulations, and you can connect it to most telephone lines. However, each telephone (and each device, such as an answering machine) that you connect to the telephone line draws power from the telephone line. We refer to this power draw as the device's ringer equivalence number, or REN. The REN is on the bottom of your system.

If you use more than one telephone or other device on the line, add up all of the RENs. If the total is more than five, your telephones might not ring. In rural areas, a total REN of three might impair ringer operation. If ringer operation is impaired, remove a device from the line.

Warning:

do not expose this product to rain or moisture.

To prevent fire or shock hazard,

FCC STATEMENT

Your system complies with Part 68 of

Rules

. You must, upon request, provide the FCC (Federal Communication Commission) registration number and the REN to your telephone company. These numbers are located on the bottom of the telephone's base.

Note:

You must not connect your telephone to:

FCC

THE FCC WANTS YOU TO KNOW

In the unlikely event that your telephone causes problems on the telephone line, the telephone company can disconnect your service. The telephone company attempts to notify you in advance. If advance notice is not practical, the telephone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC.

Also, the telephone company can make change to its lines, equipment, operations, or procedures that could affect the operation of this telephone. The telephone company notifies you of these changes in advance, so that you can take the necessary steps to prevent interruption of your telephone service.

This equipment is capable of providing users access to interstate providers of operator services through the use of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.

Your phone might cause TV or radio interference even when it is operating properly. To determine whether your phone is causing the interference, turn off your phone. If the interference goes away, your phone is causing it. Try to eliminate the interference by:

• moving your phone away from the receiver

• coin-operated systems

• party-line systems

• most electronic key telephone systems

• connecting your phone to an AC outlet that is on a different electrical circuit from the receiver

• contacting your local RadioShack store for help

If you cannot eliminate the interference, the FCC requires that you stop using your phone.

Features

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LIGHTNING

Your telephone has built-in protection circuits to reduce the risk of damage from surges in telephone and power line current. These protection circuits meet or exceed the FCC requirements. However, lightning striking the telephone or power lines can damage your telephone.

Lightning damage is not common. Nevertheless, if you live in an area that has frequent electrical storms, we suggest that you unplug your telephone when storms approach to reduce the possibility of damage.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Never install telephone wiring during a lightning storm.

4. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

5. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

cleaners or aerosol cleaners. Use a damp cloth for cleaning.

9. Do not use the telephone near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

10. Do not place the telephone on an unstable cart, stand, or table. The telephone may fall, causing serious damage to the product.

11. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This telephone should never be placed near or over a radiator or heat register. This telephone should not be placed in a built-in installation unless proper ventilation is provided.

12. This telephone should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your local power company.

13. Do not allow anything to rest on the power cord. Do not locate the telephone where the cord will be stepped on.

14. Do not overload wall outlets and extension cords as this can result in a risk of fire or electric shock.

6. Use caution when installing or modifying telephone lines.

7. Do not fix the AC power supply cord to building surfaces with metal fittings.

8. Unplug the telephone from the wall outlet before cleaning. Do not use liquid

15. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

Features

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16. To reduce the risk of electric shock, do not disassemble the telephone. Take it to a qualified serviceman when service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the telephone is subsequently used.

17. Unplug the telephone from the wall outlet and refer servicing to qualified services personnel under the following conditions:

• When the power cord plug is dam-

aged or frayed.

• If liquid has been spilled into the

product.

• If the product has been exposed to

rain or water.

• If the telephone does not operate nor-

mally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustments of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

• If the product has been dropped or

the cabinet has been damaged.

• If the product exhibits a distinct

change in performance.

18. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

19. Do not use the telephone to report a gas leak while in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

Features

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A Quick Look at Y our Phone

Use these buttons to select options that appear on the screen by pressing the button below the desired option.

Indicator lights when Auto Attendant is on, see Page 28.

SCREEN/DO NOT DISTURB — press to stop incoming calls and pages. To resume taking calls and pages, press again.

SCRATCH PAD — press once while the phone is on- or off-hook. Enter a number you want to store, then press again. The phone beeps once. To dial the stored number later, lift the handset and press SCRATCH PAD. When the number appears on the screen, press DIAL.

MEMORY DIAL — while on-hook, enter a number you want to store, then press once. Press again to view the number. To dial a stored number, lift the handset and press MEMORY DIAL once.

A Quick Look at Your Phone

REDIAL — press to redial the last phone number you called.

SPEAKER — press once to use speakerphone, twice to hang up. Talk clearly in the direction of the phone. To switch to the handset, lift the handset. To switch back, press SPEAKER again.

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Installation

Installing your phone is easy, but it is important that you follow the instructions in the sequence that they appear in this manual for the telephone to work properly.

PLANNING YOUR SYSTEM

To take full advantage of many of the system’s features, you must have four telephone lines with separate phone numbers. However, you can choose to connect the system to only one, two, or three telephone lines.

You can connect the system to two-line modular telephone line jacks, or you can connect it to single-line jacks. If you use single line jacks, you must also use an optional two-line coupler available at your local RadioShack store.

Notes:

• Your system is for tone lines only. If your telephone service is pulse type, check with your telephone company about changing to tone service.

• Your system connects directly to a modular telephone line jack. If your telephone wiring does not have a modular jack, you can update it yourself using jacks and adapters available at your local RadioShack store, or have the telephone company update the wiring for you.

• The line that connects the telephone jacks to the telephone company's wiring must be twisted-pair cable. Otherwise, you might experience interference (crosstalk) between telephone lines.

• The USOC number of the two-line jack to be installed is RJ14C (or RJ14W for a wall plate jack). The USOC number of

the single-line jack to be installed is RJ11C (or RJ11W for a wall plate).

Before actually starting the connections, plan your system accordingly.

1. Identify the nu mber of stations yo u need (maximum is 12).

2. Determine which outside lines connect to which stations (maximum 4 per station).

3. Decide which stations require a private line (see “Setting the Private Line” on Page 16).

SYSTEM COMMUNICATION

The system uses Line 1 to transmit information such as system and line use status, as well as up to two simultaneous intercom conversations.

Lines 1 and 2 must be common to all stations. Lines 3 and 4 can be common to all or some of the stations.

Note:

If Line 1 is disconnected, you can still make and receive phone calls on the other lines, but the phones will not work as a system.

Square Configuration

When all lines are all common, the configuration is called mon, calls on any line can be transferred to any station.

Non-Square Configuration — Private Line Support

When all lines are not common, the configuration is called

square

. Since all lines are com-

non-square

. Depending on

Installation

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which line is connected to which station, you can transfer calls on some lines to some stations.

sample

The following chart shows a

nonsquare configuration. In this configuration, lines 1 and 2 are common to all stations, and lines 3 and 4 are available to groups of stations. Station 11 is the Auto Attendant. Since all lines are available at the Auto Attendant station, the Auto Attendant can answer all lines.

Calls to Lines 1 and 2

can be transferred to

all stations.

Calls on Line 3

can be transferred to all sta-

tions except stations 14 and 15.

Calls on Line 4

can only be transferred to the stations that have Line 4 (stations 11, 16, and 17 in the sample below). If you want to build a non-square configuration, we suggest you make a planning chart similar to the one shown for easier connection.

Station ID Line Number

MOUNTING THE SYSTEM

You can place your phone on a desk, or mount it on a standard wall plate or directly on a wall. Select a location that is near a modular telephone line jack and an AC outlet.

On a Desk

1. Remove the mounting bracket by pulling it down.

2. Plug one end of one of the supplied 2line modular telephone line cords into

LINE 1&2

AC Adapter Cord

on the bottom of the telephone.

Telephone Cord

1234

Station 11 (Auto Attendant)

Station 12 X X X Station 13 X X X Station 14 X X Station 15 X X Station 16 X X X X Station 17 X X X X Station 18 X X X Station 19 X X X Station 20 X X X Station 21 X X X Station 22 X X X

Note:

See “Setting the Private Line” on

XXXX

Page 16 to effectively use the private line(s).

Installation

3. Route the cord through the groove on the bottom of the phone, then plug the other end of the cord into a two-line phone jack or a coupler that is connected to two single-line phone jacks.

4. Plug the other cord into

LINE 3&4

on the bottom of the telephone, use a coin to route the cord through the groove, and plug the other end into the other two-line jack or coupler.

5. Leave the bracket detached and connect the AC adapter (see “Connecting the AC Adapter” on Page 13) and install the backup batteries (see “Installing the Backup Batteries” on Page 13).

6. Attach the bracket with the narrow end of the wedge pointing down into the top

315/

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four wall mount ports and push up to lock in place.

On a Wall or Wall Plate

1. Follow Steps 1–5 of “On a Desk.”

2. Turn the mounting bracket upside down, then insert the bracket into the bottom slots with the narrow end of the wedge pointing upward. Push the bracket up to lock into place.

1. Drill two holes 3

/ inches apart. Thread two screws into the wall, letting the heads extend

/8 inch.

about

2. Follow Steps 1–5 of “On a Desk.”

3. Turn the mounting bracket upside down, then insert the bracket into the bottom slots with the narrow end of the wedge pointing upward. Push the bracket up to lock into place.

3. Align the bracket’s keyhole slots with the wall plate studs, then slide the base downward to secure it.

Note:

To mount the telephone directly on a wall, you need two screws (not supplied) with heads that fit into the keyhole slots on the bottom of the base. Follow these steps for placement on a wall.

Installation

4. Align the keyhole slots on the telephone with the screws, then slide the telephone downward to secure it.

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INSTALLING THE BACKUP BATTERIES

Your system requires four AA batteries to provide backup power for a few hours if AC power fails. The backup batteries do not power all the system's features. For the best performance and longest life, we recommend RadioShack alkaline batteries.

If the power fails but the backup batteries are installed and have power, all data and system information is retained and network communication is restored.

Cautions:

• Use only fresh batteries of the required size and recommended type.

• Before replacing the batteries, disconnect all telephone lines from your system.

• Do not use rechargeable batteries.

1. Turn the unit over, press the tab on the battery compartment cover, then lift off the cover.

2. Place the batteries in the compartment over the ribbon as indicated by the polarity symbols (+ and –) marked inside.

3. Replace the cover.

Warning:

and properly. Do not burn or bury them.

Dispose of old batteries promptly

Battery Power Levels

When the batteries have enough power (over

5.6V), no icons appear. When the batteries become weak (5 to

5.6V), appears. When the batteries are too weak (less than

5V) or not installed, appears.

CONNECTING THE AC ADAPTER

Cautions:

The supplied AC adapter supplies at least 11 volts AC and

delivers at least 600 mA. Using an adapter that does not meet these specifications could damage the telephone or the adapter.

• To prevent damage to the telephone or the adapter, plug the adapter into the telephone before plugging the adapter into an AC outlet.

1. Insert the AC adapter's barrel plug into the adapter jack on the bottom of the telephone.

2. Route the adapter's cord through the groove on the bottom of the phone, then plug the adapter into a standard AC outlet.

ATTACHING THE HANDSET

Cautions:

teries. Batteries can leak chemicals that can destroy electronic parts.

Note:

operating on battery power, the phone will automatically switch to pulse dialing. If you phone line does not support pulse dialing, you will not be able to dial.

Always remove old or weak bat-

If the power is out and your phone is

Plug one end of the supplied coiled cord into the jack on the telephone's handset. Plug the other end into the jack with the handset mark on the left side of the telephone's base.

Note:

Your local RadioShack store sells a variety of longer coiled handset cords which can be useful if your telephone is mounted on a wall.

Installation

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CONNECTING A FAX OR PC MODEM

You can connect a fax or PC modem to the system's data port, which uses Line 2. When you use a fax or modem, the connection is protected and will not be interrupted by incoming or transferred calls.

PC/FAX/ PHONE

DOWNSTREAM

1. Con nect the fax’s or the modem’s cord

DOWN STREAM

to the

data port.

2. Set

PC/FAX/PHONE

PC/FAX

The data port is always active, regardless of the ing the switch in the

PC/FAX/PHONE

PC/FAX

setting. Plac-

position silences the ring, turns off the Line 2 status indicator, and prevents the TAD from answering calls on Line 2.

PC/FAX/PHONE

3. Set connected to Line 2 to

on all the stations

PC/FAX

(including the Auto Attendant station). When a call comes in on Line 2, only the fax or modem answers.

Installation

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Preparation

On initial power-up (after all connections are completed) each station displays

SETUP

time and date.

Important:

means you must press the button below the desired option.

, prompting you to set the station ID,

In this manual, the word “select”

INITIAL

SETTING UP THE STATIONS

1. At the

2. Select

3. Repeatedly select

4. Select

5. Select

6. Use the keypad to enter the hour and

7. Select

INTIAL SETUP

START

screen, select

NEXT. SET STATION 11

appears.

CHANGE

desired extension number (11—22) appears.

If the number is already used for another station, an error beep sounds and

NOT

AVAIL

number). Select another number.

appears (nn = the station

CHANGE

until the

to select

SAVE. STATION nn SET

appears.

. The time setting menu

appears.

minutes in two digits. Precede a singledigit hour or minute with 0 (01, 02, 03 and so on).

BACK

If you make a mistake, select re-enter the correct time.

SAVE

selection menu appears.

, then

. The AM/PM

8. Select

9. Use the keypad to enter the month (01–

10. Select

11. Select

12. Write the name or section for each

Note:

you enter an invalid date or time. Check and correctly enter the data.

CHANGE

and PM, then select ting menu appears.

) and day (01–31).

If you make a mistake, select re-enter the correct date.

SAVE

ting menu appears.

CHANGE

the week appears. Then select

INITIAL

appears.

extension on the supplied extension card and slide it into the slot on the bottom of the phone.

INPUT CORRECT DATA

to toggle between

. The date set-

, then

until the correct day of

SETUP

. The day set-

COMPLETE

appears if

BACK

VERIFYING THE STATION AND LINE CONFIGURATIONS

1. Select

2. Using another phone, dial the telephone

3. Repeat Step 2 for Lines 3 and 4.

If the indicators for all the lines flash, you have successfully installed this station.

LINE 1

. The line indicator lights green and the speakerphone indicator lights red. The station ID appears to indicate the station is in use.

number for Line 2. The line indicator for Line 2 flashes red. If the indicator does not flash, check for correct installation.

Preparation

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VERIFYING SYSTEM CONFIGURATION

To verify that all stations are communicating, hold down station numbers for all connected stations appear.

Be sure all the stations connected to Line 1 appear. If any station does not appear, make sure the lines to and from that station are connected and in the correct line jacks.

PAG E A L L

until

PAGING

and the

STATION RESET

If line conditions cause communication errors between stations, you might have to reset the station(s).

To reset a station, insert the tip of a pen i nto

RESET

on the back of the phone. A click sounds and the display and station indicators briefly turn off, then back on.

Caution:

system information.

Pushing

RESET

erases all data and

CHANGING OR UPDATING A STATION EXTENSION NUMBER

You set the extension number (11–22) when you initially set up the system (see “Setting up the Stations” on Page 15). If you must change the number, follow these steps.

1. Press

2. Select

TION

PROGRAM

OTHER

ID appears.

NEXT. SET STA-

, then

If the number is already used for another station, an error beep sounds and

NOT

AVAIL

to select another number.

5. Select

6. Press

appears. Select

SAVE

PROGRAM

to exit.

CHANGE

SETTING THE PRIVATE LINE

You must connect Lines 1 and 2 to all the stations in the system for the intercom and paging features to work. However, when you create a non-square configuration (see “NonSquare Configuration — Private Line Support” on Page 10), you can make Lines 3 or 4 private lines, so your station (and the TAD) can answer the lines when the Auto Attendant feature is turned on. The private line is preset to OFF.

1. Press

2. Select

3. Select

4. Use the number button to select the line

5. Select

6. Press

Note:

you must set

PROGRAM

PHON

times so

PRIV LINE: OFF

CHANGE

the private line to ON. ON

LN34

appears, and 34 flashes.

that you do not want to be private. Your selection disappears.

SAVE

PROGRAM

If you want to make a conference call,

PRIV LINE

, then select

ON/OFF

, then

to exit.

appears.

OFF

five

to set

SELECT

3. Select

4. Repeatedly select

ENTER. SET STATION

current extension number appear.

CHANGE

extension number desired (11–22) appears.

and the

until the

Preparation

SETTING THE RINGER

Ringer settings are individually set at each station for each line. When the ringer is on, the line rings when calls are received. When the ringer is off, that line does not ring when a call is received. Whether the ringer is

43-5708.fm Page 17 Monday, September 18, 2000 7:56 AM

turned on or off, the line indicator flashes when a call is received. The phone is preset as ringer ON for all lines.

To turn the ringer off for individual lin es, follow these steps.

1. Press

2. Select

3. Select

4. Select

5. Select

6. Repeat Steps 4 and 5 until all lines are

7. Press

PROGRAM

PHON

RINGER SELECT

the

ENTER. LINE n RING: ON

appears.

CHANGE

ing the ringer

line.

selection.

programmed.

PROGRAM

, then select

to toggle between turn-

to advance to the next line

to exit.

menu appears.

OFF

for the selected

twice so

Setting the Ringer Volume

You can set the ringer volume to HI,

OFF

, using

RINGER VOL

OFF/LO/HI RING VOL.

LOW

, or

line, or when the Auto Attendant feature is on.

However, you can set your station to Always Ring (even in these circumstances).

Note:

Even with Always Ring on, the station does not ring when you are talking on the speakerphone (outside line or intercom).

1. Press

2. Select

3. Select

SRING

4. Select

OFF

and

5. Press

PROGRAM

PHON

appears.

CHANGE

PROGRAM

four times so

to toggle between

to exit.

ALWAY-

SETTING THE HANDSET, HEADSET AND SPEAKER VOLUME

You can individually set the volume levels for the handset, speaker, and headset. When you switch over, the volume level is automatically changed to the set level.

Handset/Headset Volume

While using the handset or headset, select

VOLUME +

bars appear to show the volume level. (1 bar is the lowest and 4 bars is the highest.) The volume setting remains at this level until you change it or a power failure occurs.

to adjust the volume. One to four

–

OFF

When set to when a call is received on any lines.

, the phone does not ring

Setting Always Ring

Your system is designed so your phone does not ring when there is an incoming call on one line if you are already talking on another

Preparation

Speakerphone Volume

When using the speakerphone or when the phone is not in use, select the speakerphone volume. One to eight sets of bars appear to show the level. The volume setting remains at this level until you change it or a power failure occurs.

– VOLUME +

to set

43-5708.fm Page 18 Monday, September 18, 2000 7:56 AM

Telephone Operation

Note:

This owner's manual primarily explains the operation using the handset. You can also use a headset or the speakerphone.

USING A HEADSET

You can talk with hands-free convenience using an optional headset (not supplied) that has a modular type plug or sub-mini plug. Contact your local RadioShack store for a suitable headset.

If your headset has a modular plug, connect it directly to the modular jack with the headset mark on the left side of the base.

To connect the headset with a sub-mini plug, first plug in the supplied headset jack adapter (sub-mini to modular converter) into the modular jack, then plug the headset into this headset jack adapter.

HEADSET

Press While the headset conversation is in progress, the headset indicator on the button lights red.

to answer or end a call.

/32-inch (2.5 mm)

Selecting a Line

You can select the lines automatically or manually. When you lift the handset or press

SPEAKER

the first available line. The line indicator on your station lights green, and the indicator for the same line lights red at other stations.

The priority of lines is set in numerical order.

LINE 1 LINE 4

you lift the handset. If in use, you get at the same time and you lift the handset, the same line priority applies.

To manually select a desired line, lift the handset and press the desired

Notes:

• An error beep sounds when you select the line button of a call in use where privacy has not been released or when you select the button for a line that is not connected.

HEADSET

has priority over

LINE 1

. If

, you automatically get

is in use, you get

LINE 1

LINE 3

. If two lines are ringing

LINE 2, LINE 3

LINE 2

and

LINE

and

are

Switching Between the Headset and Speakerphone

To switch from the speakerphone to the headset, press headset to the speakerphone, simply press

SPEAKER

HEADSET

. To switch from the

MAKING CALLS

To make a call, lift the handset. Press a line that is not in use. Then dial the number. The number appears on the base’s display as you dial, then (after a few seconds) the call's elapsed time appears.

Telephone Operation

• If all lines are in use, you hear an error beep and as you lift the handset.

ALL LINES IN USE

appears

Making a Conference Call

When you are talking on a phone line, other stations in the system cannot use that line. This feature is called Call Privacy. When you make or answer a call, you automatically have privacy.

However, when you make a conference call, you turn off Call Privacy.

CONFERENCE

Press

RELEASED

line indicator flashes red at other stations.

appears at your station, and the

to release privacy.

PRV

43-5708.fm Page 19 Monday, September 18, 2000 7:56 AM

Now any station in the system can pick up the line by pressing

When another station enters the conversa-

CALL JOINED

tion, dicator for the conference call turns green on the added station.

LINE

appears and the line in-

Conference Calling with Two Outside Lines

1. Press

2. Make or answer a call from another line.

3. Press

4. Press the line button for the call on hold.

5. To end the conference call, hang up and

HOLD

to put the first call on hold.

The line indicator flashes green.

CONFERENCE

PRV RELEASED

The conference call has been established and you can talk with both parties.

both parties are disconnected. If you want to continue speaking with one of the calling parties, press the line button for the caller you want to keep; the other caller is disconnected.

To speak privately with one of your conference call parties, press both calls on hold. Then press the line button for the party you want to speak with. To re-establish the 3-way conference call, press line button for the party on hold.

. The display shows

HOLD

CONFERENCE

, then the

to place

• You cannot make a conference call

between outside lines and the intercom.

ANSWERING CALLS

When a call comes in, the phone rings (if the

OFF

ringer is not set to for the line rapidly flashes.

When Auto Attendant is off, lift the handset or press ringing line is automatically selected.

When Auto Attendant is on and you want to answer the call at a station other than the one you assigned as Auto Attendant, lift the handset or press line button for the incoming call. If you want to use the speakerphone, simply press the line button for the incoming call (you do not have to press

SPEAKER

Answering a Call While You Are On Another Line

When you receive a call on a line while you are talking over another, press the current call on hold. The line indicator for the current call flashes green. Then, press the line button for the ringing call. The line indicator turns from a flashing red to a solid green.

To hang up the second call and return to the first call, press the line button for the first call. The second line automatically disconnects.

) and the line button

HEADSET

, then press the

. The first

HOLD

to put

Notes:

• To conference two calls, your station must have made or received both calls. You cannot make a conference with a call made or received by another station.

• The line indicators must both be green to establish a conference call.

Telephone Operation

TRANSFERRING CALLS

Note:

The most recent caller ID record your

station received is transferred with the call.

Without Announcement

Follow these steps to transfer a call directly to another station without announcing it to the other station.

43-5708.fm Page 20 Monday, September 18, 2000 7:56 AM

1. Press

2. Enter the extension number (11–22) of

TRANSFER

The call is automatically put on hold and

EXT. ??

the station you want to transfer the call to. the phone.

appears.

CALL TRANSFER

. TRANSFER lights.

appears. Hang up

With Announcement

Follow these steps to announce that you are transferring a call or to see if the person you want to transfer the call to is available.

1. Press

2. When you hear a beep and the other

3. Enter the extension number of the sta-

HOLD

EXT. ??

number of the station you want to speak with. ing station's extension appear.

extension answers, advise the person that you are transferring a call, then press the line button.

tion you want to forward the call to.

appears. Enter the extension

INTERCOM CALL

appears.

CALL TRANSFER

Notes:

INTERCOM

, then

TRANSFER

appears. Hang up.

and the receiv-

EXT.

USING AUTO REDIAL

Auto Redial automatically redials a busy or unanswered number 10 times every 10 seconds. If the line is still busy after 10 attempts, Auto Redial turns off.

1. When you get a busy signal or no answer, hang up and immediately press

REDIAL

twice. SPEAKER flashes slowly.

2. When the call is answered, the system enters the speakerphone operation mode. Use the speakerphone or lift the handset and carry on the conversation.

3. To cancel auto redial before 10 attempts, press

REDIAL

again.

USING FLASH

If you have Call Waiting services, you can use Flash as a switchhook to change between phone lines.

If you do not have Call Waiting, pressing Flash might disconnect your call.

FLASH

To change phone lines, press

Note:

Flash is preset to 600 ms (milliseconds). If this setting does not work well with your line, try a different setting, between 100 ms to 1 second.

INVALID ID

•If either your own station number or an invalid station number. Enter a valid station number.

UNABLE TO CALL

•If Disturb (DND) is turned on at the receiving station, you entered an invalid extension number, or the station is on another intercom call. Check the display for the station number. You can not transfer the call.

appears, you entered

appears, Do Not

1. Press

2. Select setting appears.

3. Repeatedly select flash duration time you want appears.

4. Press

USING HOLD

1. Press line indicator slowly flashes green at your station. The line indicator at other

Telephone Operation

PROGRAM

PHON. FLASH:

and the current

CHANGE

PROGRAM

HOLD

to exit.

to put a call on hold. The

until the

43-5708.fm Page 21 Monday, September 18, 2000 7:56 AM

stations slowly flashes red. While a call is on hold, you can temporarily place the handset on the base or use another line without disconnecting the current call. While a call is on hold, Call Privacy is released, so any station in the system can release the hold.

2. To release a line from hold, select the line button for that line at any station. The station's line indicator lights green. The call then reverts to Call Privacy and other stations cannot join the call.

Note:

If you put a call on hold for more than three minutes, the line indicator flashes rapidly and a beep sounds three times every 30 seconds until you release the hold. If a cal l has been on hold for eight minutes, the call is automatically disconnected.

USING MUTE

You can temporarily turn off the microphone on the headset, handset, or speakerphone by pressing hear you. MUTE lights. Press

MUTE

so the calling party cannot

MUTE

again to

resume the conversation. MUTE turns off.

Note:

Mute is also released when you press

INTERCOM

HOLD

, or hang up the line. Remember to press the appropriate line button to return to the original call when you use the hold or intercom features.

USING THE INTERCOM

You can use the system as a two-way intercom between stations. The system has two intercom channels, so two intercom conversations can occur at the same time. If auto answer is turned on, and you receive an intercom call, the station beeps and the intercom is instantly connected. If auto answer is not turned on, the called station starts ringing with a double ring.

Note:

Line 1 must be common to all the stations for the intercom or paging to operate correctly.

1. Li ft the handset or press

INTERCOM

press erphone, simply press do not need to press COM lights and

. Or, to use the speak-

INTERCOM

SPEAKER

EXT. ??

HEADSET

appears.

, then

— you

. INTER-

2. Enter the extension number of the station you want to call.

INTERCOM CALL

and the extension number appear.

Notes:

INVALID ID

•If

appears, you entered either your station number or an invalid station number. Enter a valid station number.

UNABLE TO CALL

•If

appears, DND is turned on at the receiving station, you entered an invalid extension number, or the station is on another intercom call. Check the display for the station number. In this case, you cannot make an intercom call.

At the called station, INTERCOM flashes and the ID for the station placing the intercom call appears.

When Automatic Answer is on (see “Using Automatic Answer” on Page 22), INTERCOM and SPEAKER light and the speakerphone automatically turns on when you receive an intercom call.

If Automatic Answer is off, press

INTERCOM

to answer the call using the speakerphone. INTERCOM stops flashing and SPEAKER lights. Lift the handset for privacy.

To end an intercom conversation, press

TERCOM

dle, or press

again, return the handset to the cra-

SPEAKER

HEADSET

IN-

If you receive an intercom call during a phone conversation, press

Telephone Operation

INTERCOM

to an-

43-5708.fm Page 22 Monday, September 18, 2000 7:56 AM

swer the intercom. The outside line is automatically placed on hold. To return to the outside call, press the line button for that line.

Using Automatic Answer

With Automatic Answer on, you can start talking as soon as you receive an intercom call, without pressing any button. The system is preset to ON.

To turn Automatic Answer off, follow these steps.

1. Press

2. Select

3. Select

4. Press

Note:

receiving station, it takes about 5 seconds for the receiving station to turn on after

COM

PROGRAM

PHON

until

CHANGE

OFF

and

is pressed at the originating station.

PROGRAM

When Automatic Answer is on at the

. Then repeatedly select

AUTOANSWER

to toggle between

to exit.

appears.

INTER-

Paging All Stations

You can page all the stations on Line 1.

1. Hold down

PAGING

and tions,

2. Continue holding down speak into the handset or microphone.

PAG E ALL

appears. At the called sta-

. A beep sounds

EXT nn PAGING

appears.

PAG E A LL

, and

Monitoring Other Rooms

You can activate another station’s speakerphone to listen to activities in the room where the station is located.

Note:

The station contacted must have Automatic Answer on for room monitoring to work.

1. Press

2. Enter the extension number of the sta-

3. To end room monitoring, return the

INTERCOM

tion to be monitored. When

CALL

appears, press

handset to the cradle or press

SPEAKER

, or

EXT. ??

MUTE

INTERCOM

appears.

INTERCOM

HEADSET

USING STANDARD PHONES WITH THE SYSTEM

You can connect and use a standard telephone with the system, but several features of the system (such as call transfer, intercom, Call Privacy, or page) will not operate.

The system’s line status indicators show the status of the line with a standard telephone connected.

A standard telephone can join a call in the system at any time. Call Privacy is automatically released. If the person at the standard telephone hangs up but you want to continue the call, press Privacy.

CONFERENCE

to restore Call

3. Release

Note:

Stations that are off hook, have DND on, or are assigned as the Auto Attendant do not receive the page.

PAGE ALL

to end the page.

Telephone Operation

43-5708.fm Page 23 Monday, September 18, 2000 7:56 AM

Memory Operation

You can store up to 20 phone numbers and names in memory, then dial a stored number by specifying the memory location.

Each stored number can be up to 16 digits, and each name can be up to 14 characters.

STORING A NAME AND NUMBER IN MEMORY

1. Press

2. Select

3. Select

4. Repeatedly select

PROGRAM

PHON

DIAL

SETUP

ENTER

desired memory location (01–20) appears. Then select a number if the location has been stored previously) appears.

Note:

Locations 01 to 10 are the upper memories; locations 11 through 20 are the lower memories. To access the lower memories, press desired autodial button (see “Dialing a Stored Number” on Page 24).

then

appears.

EDIT

LOWER

AUTO-

until

until the

NUMBER

, then the

(or

SAVE

to exit.

to store your

To add a space, press

7. Select right.

8. Repeat Steps 6 and 7 until the name is entered, then select entry.

9. Repeat Steps 4 through 8 to store additional numbers.

10. Press

Use the memory card to keep track of your stored numbers. Lift the card’s cover off, write down the names and numbers, then snap the cover back into place.

to move the cursor to the

PROGRAM

Entering a Pause

In some telephone systems, you must dial an access code (9, for example) and wait for a second dial tone before you can dial an outside number. You can store the access code with the phone number. However, you should also store a pause after the access code to allow the outside line time to connect.

5. Use the keypad to enter the stored number, up to 16 digits. If the number is

entered incorrectly, select cursor left, then its. Use the keypad to re-enter the correct digits.

6. Select

the name, up to 14 characters. Press the key once to display the first letter on that key, twice to display the second letter, three times to display the third letter, or four times to display the fourth letter. Pressing the key repeatedly cycles through all the characters on the key.

DEL

. Use the keypad to enter

to move the

to remove the dig-

Memory Operation

To enter a 2-second pause, press

PAUSE

. The display shows P for pause entry. You can add more pause entries for a longer pause.

HOLD/

Editing Stored Numbers

1. Follow Steps 1–4 under “Storing a Name and Number in Memory.”

EDIT

2. Select appears. To change it, select < to move the cursor left, then digits. Then use the keypad to enter the new digits.

. The stored number

DEL

to remove the

43-5708.fm Page 24 Monday, September 18, 2000 7:56 AM

3. Select

4. Select < to move the cursor left, and

5. Select

6. Repeat Steps 2 through 5 to edit the

7. Press

DEL

to remove characters. Then enter the character as described in Steps 6 and 7 under “Storing a Name and Number in Memory” on Page 23.

SAVE

. The next autodial station

appears.

other entries, if desired.

PROGRAM

to exit.

Deleting Stored Numbers

1. Fo llow Steps 1–3 under “Editing Stored Numbers”.

2. Select

DEL

3. Select appears.

4. Repeat Steps 2 through 5 to delete additional entries, if desired.

to move the cursor left, and

to remove all the characters.

SAVE

. The next autodial station

Chain-Dialing Service Numbers

For quick recall of numbers for special services (such as bank-by-phone), store each group of numbers in its own memory location.

Dial the service's main number first. Then, at the appropriate place in the call, select the number for the location where the additional information is stored.

Testing Stored Emergency Numbers

If you store an emergency service's number (police department, fire department, ambulance) and you choose to test the stored number, make the test call during the late evening or early morning hours to avoid peak demand periods. Also, remain on the line to explain the reason for your call.

5. Press

PROGRAM

to exit.

DIALING A STORED NUMBER

To dial a number stored in memory, lift the handset and select the desired memory location.

For an upper memory location (01–10)

ply press a memory button.

For a lower memory location (11–20)

LOWER

, then a memory button.

If you press a button for an empty location,

NO DATA

appears.

, sim-

, press

Memory Operation

43-5708.fm Page 25 Monday, September 18, 2000 7:56 AM

Caller ID Operation

If you subscribe to Call Waiting with Caller ID service from your phone company, the phone company sends information about the call, as well as the time and date, between the first and second rings of every call you receive.

The system displays this information when it receives a call, and you can store up to 140 caller records for later review. It also shows if caller information is unavailable or if the name and number were blocked by the caller.

If you subscribe to Call Waiting with Caller ID, you will hear a tone through the handset when a call comes in, then the Caller ID record appears. If you want to answer the in-

FLASH

coming call, press previous phone conversation, press again.

If the Caller ID memory becomes full, any new call replaces the oldest call's record.

. To resume the

FLASH

PROGRAMMING CALLER ID

There are four operations you must perform to program your Caller ID.

Turning Caller ID/Call Waiting On/Off

you subscribe to Call Waiting with Caller ID service, you can set the phone to show Caller ID information for an incoming call even while you are using the phone.

Selecting the Save Method for Received Caller ID Data

three ways to store caller ID records:

ALL

or not answered. The system is preset to ALL.

— you can choose one of

— Stores all the records, answered

— if

station but not answered (by you or the answering system).

ANSWER

calls you answered.

Notes:

• You must turn off the Auto Attendant

• If you are using the Caller ID Call

Setting the Access Code

system requires that you dial an access code (9, for example) before you dial an outside number, you can program the phone to automatically dial the access code when calling a stored caller ID record. The system is preset to no access code ( play). If an access code is not required, leave this setting as

Setting the Area Code

number from a Caller ID record (see “Dialing Numbers From a Caller ID Record” on Page 26) or to correctly store a number from a record into a memory dialing location (see “Storing a Caller ID Record in Memory” on Page 27), you must store your local area code in the memory. Then, when you dial from a Caller ID record, the system skips the area code if it matches the one you stored. The system is preset to no area code.

Note:

In some areas, the area code is necessary even for a local call. If you live in such an area, do not enter the area code.

— Stores the records for the

to choose Auto Attendant is on, ically selected.

Waiting feature, all the call data are stored regardless of which option you choose.

ANSWER

–

UNANSWER

ALL

is automat-

— If your phone

appears on the dis-

— To quickly dial a

. If

UNANSWER

calls received by or transferred to your

— Stores the records for

Caller ID Operation

To program your Caller ID, follow these steps.

43-5708.fm Page 26 Monday, September 18, 2000 7:56 AM

1. Press

2. Select

3. Select

4. Select

5. Select

6. Repeatedly select

7. Select

8. Select

9. Select

10. Use the number buttons to enter your

11. Select

12. Press

If you need to change a setting after you complete this setup, follow these steps.

1. Press

2. Select

3. Repeatedly select

4. Select

5. Repeatedly select

PROGRAM

OTHER. CALLER ID

ENTER

ing Caller ID) menu appears.

CHANGE

OFF

and

. The

CWCID

. The

to toggle between

SAVE

menu appears.

CHANGE

desired option (

UNANSWER

menu appears.

CHANGE

appears.

area code.

SAVE

PROGRAM

OTHER

ALL, ANSWER

) appears.

. The

OUTSIDE LINE

until your access code

AREA CODE

to exit.

ENTER

, then

desired menu appears.

CHANGE

CODE

menu appears, then select

PROGRAM

Press

as required.

until the

to exit.

appears. (Call Wait-

until the

, or

until the

AREA

SAVE

REVIEWING CALLER ID RECORDS

To review the caller ID record, press

. The most recent caller ID record appears.

Repeatedly press > to scroll through the old-

est records, or records.

to scroll through the newest

Caller ID Messages

BLOCKED

Caller ID information.

UNAVAILABLE

sent (time and date information still appears).

ERROR

transmission of Caller ID information. Occasional errors are normal. If the phone frequently displays telephone company or RadioShack store.

(after the caller's name) — The caller left a message on the telephone answering system.

—

charged for a long distance call when you press

CALLER ID NO DATA

ID record.

— The caller has blocked the

— No Caller ID data was

— There was an error during the

ERROR

, contact your local

The call is long-distance. You will be

DIAL

to return the call.

— There is no caller

DIALING NUMBERS FROM A CALLER ID RECORD

To dial a local number stored in a Caller ID record, recall the record, then lift the handset

DIAL

and press If you have not stored a local area code (see

“Programming Caller ID” on Page 25), the

system dials the full 10 digits, including the area code.

CALLER

If you have stored your local area code, the system dials 7 digits if the area code in the number is the same as the one you stored,

Caller ID Operation

43-5708.fm Page 27 Monday, September 18, 2000 7:56 AM

or 11 digits (1 + area code + 7-digit number) if the number's area code is different from the one you stored.

To add or delete the area code and/or use 1 before dialing, recall the record, then repeatedly press ber appears. For example, if you stored area code 817 into the phone and you received a call from 817-555-1234, you see the following as you repeatedly press

PROGRAM

until the required num-

PROGRAM

• 555-1234

• 817-555-1234

• 1-817-555-1234

• 1-555-1234

To cancel your call, press

Note:

If a Caller ID record does not contain a phone number (if it was blocked by the caller, for example), you cannot dial from that record.

CALLER ID

STORING A CALLER ID RECORD IN MEMORY

1. Recal l the Caller ID record you want to store.

2. Hold down the desired memory location button until you hear a beep and

LOC nn

appears.

SAVE

(To edit the name, see “Editing Stored Numbers” on Page 23.)

5. Press

CALLER ID

to exit.

DELETING RECORDS

You can delete Caller ID records individually or all at once. Recall the record and press

DELETE

played record, records, or NO to cancel the deletion.

. Then select

YES

to delete the dis-

ALL

to delete all caller ID

CALLER ID OPERATION WITH AUTO ATTENDANT ON

When the Auto Attendant is on, the Caller ID information appears on all stations. The Caller ID record is stored at the Auto Attendant station and any station set to the appropriate save setting.

Call Waiting with Caller ID information appears only on the active station. For example, if you are talking on Line 3 and a new call comes in on Line 3, only your station will receive the Caller ID information.

When a call is transferred from one station to another, the second station receives the Caller ID data. However, the second station cannot re-transfer the caller ID data.

YES

3. Select record appears. Select the number. (To edit the number, see “Editing Stored Numbers” on Page 23.)

Note:

code, add or delete the area code, or add

4. The Caller ID name appears. Select

SAVE

. The number of the caller ID

to accept

Include the outside line access

for long distance, as necessary.

to store the name and number.

Caller ID Operation

43-5708.fm Page 28 Monday, September 18, 2000 7:56 AM

Auto Attendant Operation

Auto Attendant sets a station to answer calls and direct messages through the system without an operator. The recorded greetings help callers reach the desired station.

If you assign an Auto Attendant station, when a call comes in, only the Auto Attendant station rings. The station answers a call with the greeting, directing the caller to another station in the system.

To access a station, the caller must enter the corresponding extension number after press-

(

ing

To access a station's greetings, the caller must enter the greeting number preceded by

(

For example, when Auto Attendant answers a call, the caller hears:

“Hello, you have reached ABC Corporation. To skip the greeting and go directly to voice mail, select section, select tion, select vice, select

now. For our accounting section, select

now. To hear this message again, select

now. “

After the caller dials a station’s extension number, this message plays:

“Hello, you have reached the desk of Jane Dee, Financial Consultant. If you would like to leave a message, begin speaking after the tone. To hear today's top ten mutual funds, select

top stock bargains, select to today's interest rate, please select hear what the NASDAQ, Dow Jones 30 and Standard and Poors Indexes last closed at, select

, and so on).

now. To talk to our marketing

now. For the sales sec-

now. To reach customer ser-

. For the warehouse, select

now. To hear a listing of today's

now. To listen

now. To hear this week's stock

. To

news highlights, select like this greeting to repeat, select

Note:

When Auto Attendant is on, VOICE MAIL automatically lights at the Auto Attendant station and cannot be turned off until the Auto Attendant is turned off. If you attempt to turn voice mail on or off, appears to remind you that the station is assigned as Auto Attendant.

When you receive a call while you are on another line using the handset or headset, the caller goes to voice mail immediately. If you are talking on the speakerphone or making an intercom call, the caller is put on hold until you hang up or switch to the handset or headset. The caller hears “Hello. Thank you for calling. Your call will be answered shortly.” (This message cannot be changed.)

When you finish the call or switch to the headset or handset, the caller hears the greeting and the system is ready to record the incoming message. Or, you can answer the call by pressing the flashing line button, thereby terminating the original call or the intercom call.

now. If you would

now.”

AUTO ATTENDANT

ASSIGNING AN AUTO ATTENDANT STATION

You can assign only one station in the system as the Auto Attendant. The station must have common lines with all the stations in the system.The Auto Attendant is preset to

1. Press

2. Select

3. Select

4. Select

PROGRAM

ANSW. AUTO ATTND CHANGE ON/OFF

OFF

appears.

Auto Attendant Operation

43-5708.fm Page 29 Monday, September 18, 2000 7:56 AM

Note:

ALREADY ACTIVE

Auto Attendant has already been established at another station. Turn the Auto Attendant off at that station.

5. Use the keypad to select the line(s) you want the Auto Attendant feature to answer.

SAVE

6. Select VOICE MAIL light and

DANT

as Auto Attendant. AUTO ATTENDANT lights on Line 1.

. AUTO ATTENDANT and

flashes on the station designated

appears if

AUTO ATTEN-

AUTO ATTENDANT STATION OPERATION

The Auto Attendant station operates slightly different than other stations.

Caller ID

station, regardless of the individual station settings. you try to select an option other than

Line Select

ringing line when you lift the handset, or press

— registers all calls that ring at that

MUST REGISTR ALL

— automatically answers the

SPEAKER

HEADSET

appears if

ALL

7. Press

PROGRAM

to exit.

TURNING OFF AUTO ATTENDANT

To turn Auto Attendant off, follow these steps at the Auto Attendant station. Or, after setting Auto Attendant on a station, see “Setting the Greeting Timer” on Page 32 to automatically program Auto Attendant to turn on and off.

1. Follow steps 1–3 under “Assigning an Auto Attendant Station” on Page 28.

2. Select

3. Select

ON/OFF

OFF

SAVE

off at all connected stations, and

ATTENDANT

screen of the designated Auto Attendant station.

4. Press

PROGRAM

to turn Auto Attendant

. AUTO ATTENDANT turns

AUTO

disappears from the

to exit.

Page All

cluded from this function.

Greeting Timer On

timer is set at the Auto Attendant station, calls are automatically answered only when the greeting timer turns the TAD on.

Call Priority

overrides certain operations. If a call comes in during TAD message playback, programming, or reviewing caller ID records, the system exits the current operation and receives the call.

— the Auto Attendant station is ex-

— when the greeting

— receiving incoming calls

Auto Attendant Operation

43-5708.fm Page 30 Monday, September 18, 2000 7:56 AM

TAD Operation

Each station has its own TAD (Telephone Answering Device) and can play up to six greetings. The total recording time is about 28 minutes, including the outgoing greeting(s).

All six greeting memories have the same prerecorded message, “Please record a message after the tone.” You can record your own greeting in any of the six memories. If you intend to use the call routing feature, you must record personalized greetings to direct your callers.

Greetings can be set up to:

• greet the caller

• provide specific information

• allow the caller to record a message

• route a call

• announce a message only and not allow the caller to leave a message

You can also select different greetings to play during specified times. See “Setting the Greeting Timer” on Page 32.

5. Select

6. Select

7. Select

8. Select

9. Repeat Steps 6 to 8 to continue record-

10. Press

When all desired greetings have been recorded, you must:

• select which greeting answers all incom-

ENTER

. If necessary, repeatedly

select greeting number.

greeting. you hear, “Please record a new greeting (number),” followed by a beep.

After the beep, say your message clearly, about eight inches from the microphone.

The greeting automatically plays.

number you want to record appears.

ing additional greetings.

ing calls (see “Selecting the Primary Greeting” on Page 31)

to display the desired

ENTER

to begin recording your

RECORDING 1

STOP

when you finish recording.

until the next greeting

PROGRAM

to exit.

appears and

Important:

dant must be turned on (see “Auto Attendant Operation” on Page 28).

For the TAD to work, Auto Atten-

RECORDING GREETINGS

1. Press

2. Select

3. Select

4. Select

PROGRAM

ANSW

twice until

SETUP

appears.

ENTER. RECORD GRT

GREETING

appears.

TAD Operation

• select whether callers can leave messages on the unit ( callers can only hear messages and not leave messages ( (see “Setting the Greeting Mode” on Page 31)

ANSWER

ANNOUNCE ONLY

), or if all

Reviewing the Greetings

You can listen to your recorded greetings at any time.

Note:

If no greeting is recorded, you hear

“Please record a new greeting.”

1. Press

PROGRAM

)

43-5708.fm Page 31 Monday, September 18, 2000 7:56 AM

2. Select

3. Select

4. Select

5. Select

6. Select

7. Repeatedly select

8. Select

9. Press

ANSW

twice until

SETUP

appears.

ENTER. RECORD GRT

three times until

GREETING

appears.

GREETING

appears.

CHECK

ENTER. PLAY GREETING 1

appears.

until the greet-

ing number you want to check appears.

START

PROGRAM

to exit.

SETTING THE GREETING MODE

The system has two greeting modes. Answer asks the caller to leave a message. Announce Only is simply an announcement and does not let the caller leave a message. The system is preset to Answer.

Note:

Announce Only lets you set the system to route the call to a specified station and leave a message on that station.

1. Press

PROGRAM

DONE

6. Select

7. Press

PROGRAM

to exit.

SELECTING THE PRIMARY GREETING

After recording all the greetings, select the primary greeting. The factory preset greeting is Greeting 1.

Note:

When the greeting timer is programmed (see “Setting the TAD to Answer Calls” on Page 32), you cannot select a primary greeting. The greeting that plays during the programmed time is always Greeting 1. Greeting 2 plays the rest of the time.

1. Press

2. Select

3. Select

4. Select

5. Select

PROGRAM

ANSW

SETUP

appears.

ENTER

NEXT. SELECT GRT

ENTER

Select If the greeting timer is turned on,

NOT

SELECT GREETING – GREET-

ING

TIMER IS ON

display.

twice until

scrolls across the

GREETING

appears.

CAN-

2. Select

3. Select

4. Select

5. Select

ANSW

GREETING SETUP

until

ENTER

GRT MODESELECT

appears.

CHANGE

ANSWER

Note:

recorded,

ING

and

If a greeting has not been

1 appears.

, then select

appears.

twice

ENTER. MODE ANSWER

to toggle between

ANNC ONLY

PLEASE RECORD GREET-

TAD Operation

GRT n NO RECORD

selected greeting has not been recorded.

6. Select greeting you want to answer calls.

7. Press

CHANGE

RECORDED

PROGRAM

appears. Select

appears if the

to choose the main

DONE

to exit.

GRT

43-5708.fm Page 32 Monday, September 18, 2000 7:56 AM

SELECTING THE NUMBER OF RINGS

You can select how long the TAD waits to answer a call. If you plan to check your messages by long distance, you can choose the toll-saver setting. The TAD answers on the first two rings if you have a new message. If there are no new messages, the TAD answers after four rings. This gives you time to hang up before the TAD answers so you can avoid unnecessary long-distance charges.

Note:

Voice mail must be on for Call Screen

to operate. To turn voice mail on, press

VOICE MAIL

until VOICE MAIL lights.

SETTING THE TAD TO ANSWER CALLS

To set the TAD to answer calls, you must set the Auto Attendant on. cally turns on and VOICE MAIL lights when you set the Auto Attendant on (see “Auto Attendant Operation” on Page 28).

VOICE MAIL

automati-

To select the number of rings, follow these steps.

1. Press

2. Select

3. Repeatedly select

4. Use the keypad to enter your ring selec-

5. Select

6. Press

PROGRAM

ANSW

SELECT

2–9

tion (

SAVE

PROGRAM

appears.

or 0 for toll saver).

to exit.

until

RING

CALL SCREENING

You can also let the TAD answer calls for you while you listen to the caller's message through the speaker. If you decide to answer the call, press the corresponding line button. You cannot hear the incoming message unless Call Screening is turned on. Call Screen

OFF

is preset to

1. To turn Call Screen on, repeatedly press

SCREEN

TURB lights.

2. To turn Call Screen off, repeatedly press

SCREEN

and SCREEN/DO NOT DISTURB goes off.

until SCREEN/DO NOT DIS-

SCREEN OFF

until

appears

You can also direct the call to another station within the system. If you want the call to be answered by the station's TAD that receives the directed call, each station. Voice mail is preset to

To turn voice mail on, press VOICE MAIL lights and the display shows the number of new and total messages received.

Note:

GREETING TIMER

you press er is on (see “Setting the Greeting Timer”).

To turn voice mail off, press again. VOICE MAIL turns off.

VOICE MAIL

must be on at

OFF

VOICE MAIL

appears when

while the greeting tim-

VOICE MAIL

Setting the Greeting Timer

You can set the system to answer with Greeting 1 during a specified period, and answer with Greeting 2 or not answer for the remainder of the time. The timer is preset to

OFF

SETUP

PROGRAM

ANSW

twice until

appears.

ENTER

GREETING

1. Press

2. Select

3. Select

4. Select

TAD Operation

43-5708.fm Page 33 Monday, September 18, 2000 7:56 AM

CHANGE

SET

appears.

YES

four times until

OFF

appears.

CHANGE

to toggle between

NEXT. GRT2 FOR

to set Greeting 2 for the rest

PROGRAM

appears.

to exit.

GREETING

5. Select

TIMER

6. Select

7. Select ON.

8. Select

9. Use the keyp ad to enter the time (4 digits, 0104 for example) you want to the greeting timer to start. Then select

10. Select and PM. Then select

11. Use the keypad to enter the time (4 digits, 0330 for example) you want the greeting timer to end. Then select

12. Select and PM. Then select

REST

13. Select of the day. If you do not want the TAD to operate for the rest of the day, select

14. Press

TIMER

GRT

• When you turn the Auto Attendant feature on, the greeting timer acts as Auto Attendant time. The Auto Attendant feature turns on only during the period the greeting timer is on.

RECORDING INCOMING MESSAGES

After the TAD answers a call, it plays the selected greeting, beeps, and records the caller’s message. The TAD’s maximum recording capacity is 28 minutes in total length or 59 messages (including the greetings).

Calls are not automatically answered when voice mail is turned on. Calls are only an-

swered automatically when Auto Attendant is

set to tion (see “Auto Attendant Operation” on Page 28).

Notes:

for the lines connected to your sta-

• The TAD cannot record a caller’s message less than four seconds in length.

• When the TAD’s message memory is

MEMORY FULL

full,

appears.

To check the timer setting when the greeting timer is on, follow Steps 1–5. Then select

CHANGE

pears. Press To turn the greeting timer off, follow Steps 1–

5. Select

SAVE

Notes:

. The time Greeting 1 is to play ap-

PROGRAM

CHANGE

. Press

• You cannot select a greeting while the greeting timer is on.

PROGRAM

GREETING ON

scrolls across the display.

to exit.

OFF

, then

. Then select

to exit.

CANNOT SELECT

GREETING TIMER IS

TAD Operation

RECORDING A MEMO

A memo is a message you can record at the TAD for yourself or others in your home or office. The TAD stores memos as incoming messages.

1. To record a memo, press TAD beeps and appears.

2. Speak into the microphone.

3. When you finish, press

Note:

VOICE MAIL

MEMO RECORDING

must be on to record.

RECORD

. The

again.

43-5708.fm Page 34 Monday, September 18, 2000 7:56 AM

RECORDING A CONVERSATION

You can record both sides of your telephone conversation using the handset or headset.

Important:

tions governing the recording of conversations over the telephone. Be sure to check your local, state, and federal laws before using this product to record any telephone conversation in order to determine that your use is compliance with such laws or guidelines.

1. To start recording a phone conversation,

2. To stop recording, press

The TAD stores the recorded conversation as a message.

Note:

while using the speakerphone.

Every state has different regula-

RECORD

press appears.

You cannot record conversations

CONV RECORDING

RECORD

again.

PLAYING MESSAGES

Voice mail must be on for the system to record and retrieve messages at a station. You hear messages through the built-in speaker, but you can also lift the handset or press vately.

HEADSET

to listen to messages pri-

To stop playing messages, press

MAIL

. The TAD prepares to answer the next

call. The TAD announces “End of messages”

when it has played all new messages. The new message count reverts back to VOICE MAIL slowly flashes. Any saved messages are reflected in the count.

MESSAGE TOTAL

VOICE

and

Playing All Messages

To play all saved and new messages, press

PLAY ALL

sages” or “You have no messages.” All messages play in the order received. The message number, time and day are announced before each message. At the end of the last message, the TAD announces “End of messages.”

. You hear either “I will play mes-

Repeating Messages

To replay the current message from the beginning, press

REPEAT

press vious message.

REPEAT

6666

once. Repeatedly

to skip backward to the pre-

Skipping to the Next Message

SKIP

To skip to the next message, press during playback.

7777

When messages have been received but not played, VOICE MAIL flashes rapidly and the display indicates the number of new messages received.

Playing New Messages

To play new messages only, press

NEW

. You hear either “I will play new messages” or “No new messages.” All new messages are played in the order received. Th e message number, day and time are announced before each message.

PLAY

TAD Operation

Pausing Message Playback

To pause message playback for up to five minutes, press ing playback. stops. Press sume playback.

Note:

If you do not resume message playback in five minutes, pause and message playback ends.

To stop listening to the message and restart playback of the remaining messages later,

PLAY ALL

PAUSE

PLAY ALL

appears and playback

PLAY NEW

dur-

to re-

43-5708.fm Page 35 Monday, September 18, 2000 7:56 AM

ON/OFF/STOP

press playing. The system stops playback and sets itself to answer the next call.

Note:

If you press playback is already stopped, the system turns off the answering function.

while the message is

ON/OFF/STOP

while the

Code

The TAD's three-digit remote access code prevents unauthorized remote access to your messages. The access code is preset

1 2 3

to code to any number from 0 0 0 to 9 9 9.

. Follow these steps to change the

Variable Speed Playback

Variable Speed Playback allows you to play your messages 25% faster or 25% slower. The pitch of the caller's voice remains unchanged.

1. Press

2. To resume normal playback, press the

VSP SLOW

VSP FAST

plays slower or faster than normal.

opposite button: press return from fast playback, press

FAST

8888

to return from slow playback.

9999

to slow down, or

to speed up. The message

VSP SLOW

9999

VSP

DELETING MESSAGES

To delete the current message while retaining others, press You hear a beep to indicate the message is erased. After the “End of messages” announcement, the message counter is updated.

To delete all messages at once, press

ERASE

within 7 seconds after all messages have played. The TAD announces “I will erase messages,” and deletes all messages. The message counter returns to

If you change your mind and decide not to delete all messages, press seconds after you press announces “I will save messages.”

ERASE

during playback.

ERASE

SAVE

within 3

. The TAD

REMOTE OPERATION

CODE

Select

PROGRAM

ANSW

appears.

CHANGE SAVE

PROGRAM

1. Press

2. Select

3. Select

4. Enter three digits, using the keypad.

5. Select

6. Press

To check your remote access code, follow Steps 1–3 above. The current access number appears. Press

four times until

to exit.

PROGRAM

to exit.

Using Remote Access

While you are away from your home or office, you can use a touch-tone phone, or pulse (rotary) phone with a pocket tone dialer (available through your local RadioShack store) to access your messages.

Press To

1 Play All Messages 2 Save All Messages 3 Erase All Messages

The TAD hangs up after you enter your remote access code if no new messages were received.

Skip Backward Skip Forward

REMOTE

Programming a Remote Access

TAD Operation

43-5708.fm Page 36 Monday, September 18, 2000 7:56 AM

Troubleshooting

Problem Solution

Cannot program the existing ID after disconnecting and re-connecting the phone.

Cannot access the program mode. Station is off hook or on hold. Hang up or turn off hold. Does not receive PAGE ALL. • The station is set as the Auto Attendant. Turn off.

Cannot join in a conference call. • Release Call Privacy (see“Making a Conference

Intercom does not work. • Make sure both stations are connected to Lines 1

Cannot view the activity of other stations. Line 1 is not common to all units. The line indicator flashes when a call comes

in but the phone does not ring.

Perform a system update at another station (see “Performing a System Update” on Page 38).

• DND is on. Turn off.

Call” on Page 18).

• Another station has already joined the call.

and 2.

• Called station is in DND.

• Auto Attendant turned on. Turn off.

• Ringer switch set to off. Turn on.

• Ringer programmed as off. Turn on.

• DND turned on. Turn off.

One station's number continues to appear when the station is not in use.

The telephone does not ring. • Auto Attendant turned on. Turn off.

There is no dial tone and the display is blank.

Callers cannot hear you when using the handset, but you can hear them.

When a call comes in on Line 2, LINE 2 indicator does not light.

Cannot operate the phone during a power failure.

• DND is on at that station. Turn off.

• Make sure the unit is connected to the line and AC power.

• Ringer switch set to off. Turn on.

• Ringer programmed as off. Turn on.

Connect AC power.

• Check the handset cord connection.

• Check MUTE.

Check the FAX/PC switch. The switch should be set to PHONE when a PC or fax is not connected.

Install the backup batteries.

Troubleshooting

43-5708.fm Page 37 Monday, September 18, 2000 7:56 AM

Problem Solution

A caller's message was not saved. • The message was not over four seconds.

• Caller transferred the call to another station after

recording the message at your station. Cannot select the greeting. Greeting timer is on. Turn off. The telephone answering system is dis-

Connect Line 1.

abled. Cannot turn voice mail off. • The station is the Auto Attendant. Turn off.

• Greeting timer is on. Turn off.

The greeting callers hear is not Greeting 1. • Greeting timer is on. Turn off.

• Check primary greeting setting.

Callers cannot access a station's voice mail. • Make sure that station has voice mail turned on.

• Connect Line 1.

• Call is on the private line.

The phones ring but the answering system

• Auto Attendant is on. Turn off.

does not answer the call.

• Voice mail is turned off. Turn on.

• Auto Attendant is not programmed to answer the ringing line.

Communication errors occur during call transfer/intercom/page all.

Cannot enter remote code number to access my messages.

Disconnected after entering my remote code

A station might have been removed without performing a system update.

Re-enter the remote code after hearing the remote code menu.

You do not have any recorded messages.

number.

U.S. Patents: 5,289,529; 5,400,393; RE34,968. Other Patents Pending.

Troubleshooting

43-5708.fm Page 38 Monday, September 18, 2000 7:56 AM

PERFORMING A SYSTEM UPDATE

The system update renews the status of all the stations in the system. The system automatically updates itself when you disconnected Line 1, reconnected it or when AC power has failed and then been restored. You must manually update the system when you remove a station from the system or change an extension ID.

If the network is set to full capacity and a system update is required,

UPDATE

AT A

DIFFERENT STATION

UPDATE NEEDED

showing either display is not properly linked to the system, so perform the system update at another station.

1. Press

2. Select

3. Repeatedly select

4. Select

5. Press

PROGRAM

OTHER

UPDATE

appears.

YES. UPDATING NOW

When the update completes,

ISHED

appears.

PROGRAM

PERFORM SYSTEM

appears. The station

until

SYSTEM

appears.

FIN-

to exit.

RESETTING THE TIME AND DATE

The backup batteries keep the clock running for about one hour after a power failure. If the power is out for more than one hour, you must reset the clock.

1. Press

2. Select

3. Use the keypad to enter the hour and

4. Select

5. Select

6. Use the keypad to enter the month (01–

PROGRAM

NEXT. TIME&DAY SETUP

appears. Select ting menu appears.

minutes in two digits. Precede a singledigit hour or minute with 0 (01, 02, 03, and so on).

If you make a mistake, select reenter the correct time.

SAVE

selection menu appears.

CHANGE

and PM. After setting AM or PM correctly,

select appears.

12) and day (01–31).

, then select

ENTER

, then

to toggle between

. The date setting menu

ANSW

. The time set-

BACK

. The AM/PM

7. Select

8. Select

9. Press

Note:

you enter an invalid date or time. Check and correctly enter the data.

Troubleshooting

If you made a mistake, select re-enter the correct date.

SAVE

week setting menu appears.

CHANGE

the week appears. Then select

PROGRAM

INPUT CORRECT DATA

, then

until the correct day of

to exit.

. Day of the

appears if

BACK

43-5708.fm Page 39 Monday, September 18, 2000 7:56 AM

CARE

Keep the phone dry; if it gets wet, wipe it dry immediately. Use and store the phone only in normal temperature environments. Handle the phone carefully; do not drop it. Keep the phone away from dust and dirt, and wipe it with a damp cloth occasionally to keep it looking new.

Modifying or tampering with the phone’s internal components can cause a malfunction and invalidate its warranty and void your FCC authorization to operate it. If your phone is not performing as it should, take it to yo ur local RadioShack store for assistance. If the trouble is affecting the telephone lines, the phone company can ask you to disconnect your phone until you have resolved the problem.

Troubleshooting

43-5708.fm Page 40 Monday, September 18, 2000 7:56 AM

Limited One-Year Warranty

This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from Radi oSha ck company- owned stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT T O ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limit ation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. In the event of a product defect during the warranty period, take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, unless otherwise provided by law: (a) correct the defect by product repair without charge for parts and labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase price. All replaced parts and products, and products on which a refund is made, become the property of RadioShack. New or reconditioned parts and products may be used in the performance of warranty service. Repaired or replaced parts and products are warranted for the remainder of the original warranty period. You will be charged for repair or replacement of the product made after the expiration of the warranty period. This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse, accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs of product removal, installation, set-up service adjustment or reinstallat i on. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102

We Service What We Sell

12/99

RadioShack Corporation Fort Worth, Texas 76102

43-5708

09A00

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