Sprint and Nextel have come together offering you more
choice and flexibility to do whatever you want, whenever you
want.
This powerful combination brings you access to more
products, more services, and more of what you need to do
more of what you want. Welcome to a future full of
possibility. Welcome to the new Sprint.
Welcome and thank you for choosing Sprint.
i
Introduction
This Phone User Guideintroduces you to Sprint PCS® Service
and all the features of your new phone. It’s divided into four
sections:
l Section 1: Getting Started
l Section 2: Using Your Phone
l Section 3: Sprint PCS Service Features
l Section 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight special
shortcuts and timely reminders to help you make the most
of your new phone and service.The Table of Contents and
Index will also help you quickly locate specific information.
You’ll get the mostout of your phone if you read each section.
However, if you’d like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you’ll
be ready to use your phone in no time.
Phone
Guide
Note:
Because of updates in phone software, this printed
guide may not be the most current version for your
phone. Visit www.sprint.comand log on to
Wireless
to access the most recent version of the phone
user guide.
My PCS
WARNING
ii
Please refer to the
section on page 218 to learn about information that
will help you safely use your phone. Failure to read
and follow the Important Safety Information in this
phone guide may result in serious bodily injury,
death, or property damage.
Important Safety Information
GHI
Shift
4
W
ANT TO KEEP TRACK OF
YOUR MINUTES
?
I
T’S EASY TO CHECK RIGHT
FROM YOUR PHONE
!
D
IAL
You’ll hear a summary of your service plan minutes and
the minutes remaining in your current billing cycle, along
with your phone’s individual usage if you’re on a shared
plan. You’ll also hear a summary of your account balance
and your most recent payment information.
USEY
OUR PHONE’SWEB BROWSER
From the Sprint PCS Vision Home Page, select My Account
(Option 0). You’ll see many helpful categories including
Payment Due, Current Usage, and Plan Overview. Select a
topic to display the latest information.
N
OTE
Reported minutes and balances are estimates only. Please
consult your Sprint PCS invoice for actual minutes used.
1: Cust Service 2: Dir Assistance3: Account Info4: Sprint Operator
5: Voice Command
3: Messaging
1: Send Message
1: Text2: VoiceSMS
2: PictureMail
3:Text Msgs
4:VoiceSMS
5: IM & Email
The following table outlines your phone’s menu structure. For
more information about using your phone’s menus, see
“Navigating Through Phone Menus”on page 24.
iv
6:Chat & Dating
7:Voicemail
1: Call Voicemail 2:Call:Speaker On
3: Details 4:Clear Count
1: Set Mode1: Sprint Only 2: Automatic3: Roaming Only2: Call Guard
1:On2:Off
3: Data Roam Guard
1: Always Ask2. Never Ask
8: Messaging
1: Notification1: Msgs and Icon 2: Icon Only2: Preset Msgs
3: Text
1: Send Callback#2: Signature
3: Drafts Alert
4: VoiceSMS
1: Speakerphone2: From Name
3: ConnectionAlert
9: Security
1: Lock Phone
1: Unlocked2: Lock Now
3: On Power-up
2: Erase Ph. Book
1: Yes2: No
3: Erase Content
1: Yes2: No
4: Reset Phone
1: Yes2: No
5: Others
1: Change Lock2: Limit Use
3: Special #s4: Found Me5: Lock Services
ix
0: Others
1: Airplane Mode
1: On 2: Off
2: Text Entry
1: Auto-Capital2: My Words3: Input Language 4:Default Input5: Auto-Space6:Recent Access
7: T9Settings8: Add Word9: Help3: Any Key Answer
1:On2:Off
4: Auto Answer
1: CarKit/Headset2: Speakerphone
5: Open/Close Flip
1: Open2: Close6: Abbrev. Dial
1:Ph. Book Match2:Prepend
3: Prepend#
7: Headset Mode
1: Voice Calls2: Ready Link
3: Off
8: TTY
1:Enable2:Disable9: Side Key Guard
1:On2:Off
10: Set Time/Date
11: Language
1: English2: Español
*: Phone Info
1: Phone#/User ID2: IconGlossary3: Version
4: Advanced
x
Section 1
Getting Started
Section 1A
Setting Up Service
In This Section
l Getting Started With Sprint PCS Ser vice (page 3)
l Setting Up Your Voicemail (page 4)
l Sprint PCS Account Passwords (page 5)
l Getting Help (page 6)
Setting up service on your new phone is quick and easy.
This section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint PCS Service.
2Section 1A: Setting Up Service
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you need
to do is unlock it.
If your phone is not activated, please refer to the activation
card included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Select Unlock(leftsoftkey).
To select a softkey, press the softkey button directly below the
Note:
softkey textthat is displayed at the bottom left and bottom
right of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not be
displayed if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not
If you can’t recall your lock code, try using the lastfour digits
Tip:
of either your Social Security number or wireless phone
number, or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).
visible as you type.)
Setting UpService
Section 1A: Setting Up Service3
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
n
Create your passcode.
n
Record your name announcement.
n
Record your greeting.
n
Choose whether to activate One-Touch Message
Access (a featurethatlets you access messages
simply by pressing and holding , bypassing the
need for you to enter your passcode).
email Passcode
Voic
Note:
If you are concerned about unauthorized access to your
voicemail account, Sprintrecommends that you enable your
voicemail passcode. (Do not activate One-Touch Message
Access.)
For more information about using your voicemail, see “Using
Voicemail”on page 163.
4Section 1A: Setting Up Service
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision® account. To ensure that no one else
has access to your information, you will need to create
passwords to protect your privacy.
AccountPassword
If you are the account owner, you’ll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the bill for your
Sprint PCS service), you can get a sub-account password at
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail”on
page 4 for more information on your voicemail password.
Sprint PCS Vision Password
With your SCP-7000 by Sanyo, you will be assigned a
Sprin
For more information, or to change your passwords, sign
on to
1-888-211-4PCS (4727).
www.sprint.com and to use when calling Sprint
t PCS Vision user name and password.
.com
w.sprin t
ww
or call Sprint Customer Service at
Setting UpService
Section 1A: Setting Up Service5
Getting Help
ABC
Shift
Visit www.sprint.com
You can go online to:
v
Access your account information.
v
Check your minutes used (depending on your
Sprint PCS service plan).
v
View and pay your bill.
v
Make your life easier by enrolling in Sprint PCS online
billing and automatic payment.
v
Purchase accessories.
v
Shop for the latest Sprint phones.
v
View available Sprint PCS service plans and options.
v
Learn more aboutthe Sprint PCS Network and other great
products like Sprint PCS Picture Mail, games, ringers,
screen savers, and more.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
v
Dial on y
v
Sign on to your accountatww
v
Call us toll-free at 1-888-211-4727 (Consumer customers)
or
1-888-788-4727 (Business customers).
v
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
our phone.
w.sprin t.c om
.
6Section 1A: Setting Up Service
Receiving Automated Billing Information
GHI
GHI
GHI
Shift
For your convenience, your phone gives you access to billing
information on your Sprint PCS account. This information
includes balance due, payment received, invoicing cycle, and
an estimate of the number of minutes used since your last
invoicing cycle.
This service may not be available in all Affiliate areas.
Note:
Sprint 411
Call from your phone and you'll have
access to a variety of services and information through
Sprint 411, including residential, business, and government
listings; movie listings or showtimes; driving directions,
restaurant reservations, and major local event information.
You can get up to three pieces of information per call, and the
operator can automatically connect your call at no additional
charge.
There is a per-call charge to use Sprint 411, and you will be
billed for airtime.
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
For more information or to see the latest in products and
services, visit us online at
www.sprint.com.
8Section 1A: Setting Up Service
Section 2
Using Your Phone
Section 2A
Phone Basics
In This Section
l FrontView of Your Phone (page 11)
l Viewing the Display Screen (page 15)
l Features of Your Phone (page 17)
l Turning Your Phone On and O ff (page 19)
l Using Your Phone’s Battery and Charger (page 20)
l Navigating Through Phone Menus (page 24)
l Displaying Your Phone Number (page 25)
l Changing the Faceplate (page 26)
l Making and Answering Calls (page 27)
l Entering Text (page 43)
Your phone is packed with features that simplify your life
and expand your ability to stay connected to the people and
information that are important to you.
you through the basic functions and calling features of
your phone.
This section will guide
10Section 2A: Phone Basics
Front View of Your Phone
1. Earpiece
10. Accessories Connector 11. Charger Jack
2. Signal Strength
Indicator
3. Main LCD (display)
4. Navigation Key
5. Softkey (left)
6. MENU/OK
7. Web Key
8. TALK Key
9. Microphone
17. Battery Strength
Indicator
16. Softkey (right)
15. BACK Key
14. END/POWER Key
13. SPEAKER Key
12. Keypad
18. Speaker
19. Faceplate
Release Latch
20. Sub LCD
21. LED Indicator
22. Antenna
23. Headset Jack
25. Side Volume Key
24. Ready Link/
Memo Button
PhoneBasics
Section 2A: Phone Basics11
Key Functions
1. Earpiece lets you hear the caller and automated prompts.
2. Signal Strength Indicator represents the signal strength by
displaying bars. The more bars displayed, the better the
signal strength.
3. Main LCD (display) displays all the information needed to
operate your phone, such as the call status, the Contacts
list, the date and time, the signal and battery strength, etc.
4. Navigation Key scrolls through the phone’s menu options
and acts as a shortcut key from standby mode.
n
Press Up to access Messaging.
n
Press Down to access My Content.
n
Press Right to access Contacts.
n
Press Left to access My Favorites.
5. Softkey (left) lets you select softkey actions or menu items
corresponding to the bottom left line on the Main LCD.
6. MENU/OK lets you access the phone’s menus and selects
the highlighted choice when navigating through a menu.
7. Web Key lets you launch the browser.
8. TALK Keyallows you to place or receive calls, answer Call
Waiting,use Thr
9. Microphone allowsother callers to hear you clearly when
you are speaking to them.
10. Accessories Connector allows you to connect optional
accessories, such as a USB cable.
incorrect accessory into the accessories connector may
damage the phone.
ee-Way Calling, or activate Voice Dial.
CAUTION!Inserting an
12Section 2A: Phone Basics
11. Charger Jack connects the phone to the Standardized AC
Travel Charger (included).
12. Keypad lets you enter numbers, letters, and characters, and
navigate within menus. Press and hold keys 2–9 for speed
dialing.
13. SPEAKER Key lets you place or receive calls in speakerphone
mode.
14. END/POWER Key lets you turn the phone on or off, end a
call, or return to standby mode. While in the main menu, it
returns the phone to standby mode and cancels your input.
When you receive an incoming call, press to enter silent
mode and mute the ringer.
15. BACK Key deletes characters from the display in text entry
mode. When in a menu, pressing the Back key returns you
to the previous menu. This key also allows you to return to
the previous screen in a Sprint PCS Vision session.
16. Softkey (right) lets you select softkey actions or menu items
corresponding to the bottom right line on the Main LCD.
17. Battery Strength Indicator represents the amount of
remaining battery charge currently available in your
phone.When all bars are displayed in the batteryicon, the
phone’s battery is fully charged. When no bars are
displayed, the phone’s battery is completely discharged or
empty.
18. Speaker lets you hear the different ringers and sounds. You
can mute the ringer when receiving incoming calls by
pressing,, or the Side Volume key. The speaker
also lets you hear the caller’s voice in speakerphone mode.
19. Faceplate Release Latchlets you remove the faceplate.
PhoneBasics
Section 2A: Phone Basics13
20. Sub LCD lets you monitor the phone’s status and see who’s
calling without opening the phone.
21. LED Indicator shows your phone’s connection status at a
glance.
22. Antenna delivers the best reception when fully extended.
23. Headset Jackallows you to plug in an optional headset for
convenient, hands-free conversations (for monaural
headset only).
into the headset jack may damage the phone.
CAUTION!Inserting an incorrect accessory
24. Ready Link/Memo Button allows you to access the
Sprint PCS Ready Link® List or Voice Memo menu.
(See “Using Sprint PCS Ready Link”on page 139 or
“Managing Voice Memos” on page 132.)
25. Side Volume Key allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different menu
options. To mute the ringer during an incoming call, press
the volume key up or down. Press and hold to make a voice
dial or to redial with the flip closed.
14Section 2A: Phone Basics
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