Sprint Nextel Q10 User Manual

Get

Started

All you need to know to get going.

Special note for Sprint As You Go customers

With Sprint As You Go you can free yourself from long-term contracts and enjoy more wireless ﬂexibility.

Some limitations apply, depending on your service plan and smartphone. Data roaming may not be enabled and certain applications that are preinstalled on your smartphone may not be available or operational. Also, to purchase other subscription-based third-party content from application stores (such as BlackBerry World), you will need to provide them with credit card information.

For more information, visit sprint.com/asyougo.

Thanks for choosing Sprint. This booklet introduces you to the basics of getting started with Sprint and your BlackBerry Q10 smartphone.

ReadyNow – For more help in getting up and running with your

new smartphone, take advantage of exclusive Ready Now resources at sprint.com/readynow. You can even schedule a one-on-one

appointment at a Sprint Store near you.

For ongoing support and resources, visit sprint.com/support. There, you’ll ﬁnd guides, tutorials, and more to help you get the most out of your smartphone.

Note: Available applications and services are subject to change at any time.

Your BlackBerry Q10

Power on/off

(Press and hold)

Lock screen

(Press)

Headset jack

HDMI display

port

USB/charging

port

Type the alternate

character

on a key

Capitalize

letters

Voice Control

(Press and hold)

Front camera

Notiﬁcation LED

Volume up

Mute (Press) Voice Control

(Press and hold)

Volume down

Delete

Enter

Speakerphone Symbols

Microphone Speaker

Using This Guide

This Get Started guide is designed to help you set up and use your new BlackBerry Q10 smartphone. It’s divided into four sections to help you ﬁnd the information you need quickly and easily.

Get Ready − page 6 − Find out what

you need to do before you use your smartphone the ﬁrst time, including inserting a battery and activating Sprint service on your smartphone.

BlackBerry Basics − page 9 − Learn

some basics about how to move around on your smartphone, use the home screen, and enter text.

Use Your Smartphone − page 16 −

Take advantage of your smartphone’s features and Sprint services, from the basics (Making Calls) to the more advanced (using Facebook, Wi-Fi™, and more).

Tools & Resources − page 30 −

Find useful tips for your smartphone and discover resources and other helpful Sprint information. For additional information including the full User Guide, videos, tutorials, and community forums, visit sprint.com/support.

Using This Guide

Get Your Smartphone Ready

Before you start: Visit sprint.com/readynow to learn about transferring contacts, calendars, and more from your old phone.

Install the Battery and Memory Card*

* A memory card might be pre-installed.

1. To remove the battery door, press and slide the

battery door down.

2. Align the battery contacts to insert the battery. To

remove the battery, pull up the colored end of the battery.

3. Insert the optional memory card if you have one.

4. Charge your smartphone using the charger

provided in the box. Plug the charger into a power outlet and connect the charger to your smartphone using the USB port.

Turn the Smartphone On or Off

► Press and hold the Power On/Off button to turn

your smartphone on or off.

Activate Your Smartphone

If you purchased your smartphone at a

Sprint Store, it is probably activated

and ready to use.

If you received your smartphone in the

mail, and it is a new Sprint account or a new phone number, your smartphone

is designed to activate automatically when you ﬁrst turn it on. You will see a Contacting the wireless network screen at startup. Follow the onscreen instructions to continue. To conﬁrm your activation, make a phone call.

visit sprint.com/readynow for more information to get your smartphone up and running 7

If you received your smartphone in

the mail and it is going to be activated on an existing number (you’re swapping phones), go to sprint.com/

activate and follow the instructions. When you have ﬁnished, make a phone call to conﬁrm your activation.

If your smartphone is still not activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.

Get Ready

Set Up Your Smartphone

Explore the Setup Screens

When you turn on your smartphone for the ﬁrst time, you’ll be asked to set some options. Just follow the onscreen instructions and you’ll be up and running in no time.

1. After turning on your smartphone, follow the

onscreen instructions to:

• Select a language

• Set up wireless and Wi-Fi connections

• Accept the license agreement

• Sign in to or create your BlackBerry ID

(for details, see “BlackBerry ID” on page 9)

• Select your diagnostics and location options

2. Complete the video tutorial to learn essential

gestures for using your smartphone.

3. Once you’ve ﬁnished the initial setup, tap Setup

on the home screen to explore additional setup options including setting up email, social networking accounts, BlackBerry Messenger (BBM) and more.

For more information about setting up your smartphone, visit blackberry.com/startqsetup.

BlackBerry ID

Sign in using your BlackBerry ID or create a new BlackBerry ID if you don’t have one. BlackBerry ID helps sync information (for example, contacts) between your smartphone and computer. It also manages your apps and services.

If you didn’t sign in with or create a BlackBerry ID during setup, you can do it from the Setup app.

1. From the home screen, tap Setup .

2. Tap BlackBerry ID and then tap Sign In to sign

in with your existing BlackBerry ID, or tap Create New and follow the prompts to create a new BlackBerry ID.

visit sprint.com/support for guides, tutorials and more 9

BlackBerry Link

Transfer Information to Your Smartphone

With BlackBerry Link, you can bring your contacts, pictures, music, apps, and more from your old smartphone to your new smartphone. Find information about BlackBerry Link at blackberry.com/startswitch.

BlackBerry Basics

BlackBerry Hub

From any app, stay close to what’s important with one fast and ﬂuid gesture. Just a swipe to the right lets you peek at the BlackBerry Hub, allowing you to ﬂow in and out of your messages and conversations. Swipe to the left and you have all your apps at your ﬁngertips.

• Swipe right for messages. • Swipe left for apps.

• Tap an app icon to launch the app.

• Tap or at the bottom of an app screen to show menus or additional actions. Or, touch and

hold an onscreen item to view its options.

BlackBerry Navigation Basics

Wake Up Your Smartphone

Swipe up from below the screen and release your ﬁnger half-way up. To put your smartphone to sleep, press the Lock screen key.

Note: For added security, you can require a password to wake up your smartphone. Swipe down from the top of the home screen and tap

> Security and Privacy > Smartphone

Password. Follow the prompts to set a password.

visit sprint.com/support for guides, tutorials and more 11

Leave or Close an App

You can leave an app by swiping up from below the screen. The app is minimized and appears as an Active Frame. To close the app completely, tap .

BlackBerry Basics

+ 25 hidden pages