Sprint Nextel PC-5740 User Manual
Sprint PCS Connection Card
TM
PC-5740
www.sprint.com
© 2005 Sprint Nextel. All rights reserved. No reproduction in whole or in
part without prior written approval. Sprint, the “Going Forward”logo,
the NEXTEL name and logo, and other trademarks are trademarks of
Sprint Nextel.
Printed in the U.S.A.
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Section 1: SprintPCS Connection Card Basics . . . . . . . . .1
1A. Introducing the Sprint PCS Connection Card . . . . . . . . . .3
Your SprintPCS Connection Card . . . . . . . . . . . . . . . . . . . . . . . . .4
A Network Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
AboutThis Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1B. Getting Started With Your Sprint PCS Connection Card . .7
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
The SprintPCS Connection Card Software . . . . . . . . . . . . . . . . .8
Activating and Using SprintPCS Service . . . . . . . . . . . . . . . . . . .9
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
1C. Installing the Sprint PCS Connection Card . . . . . . . . . . .13
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Installing the Sprint PCS Connection Manager Software . .16
Inserting and Removing the Sprint PCS Connection Card . .18
ActivatingYour Sprint PCS Connection Card . . . . . . . . . . . . . .22
Section 2: Using the Sprint PCS Connection Card . . . . .25
2A. Sprint PCS Connection Manager Software . . . . . . . . . . .27
The SprintPCS Connection Manager Software . . . . . . . . . . .28
Starting the Sprint PCS Connection Manager Software . . .29
The Sprint PCS Connection Manager Software Window . . .30
Taskbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Establishing and Terminating Connections . . . . . . . . . . . . . .40
Sprint PCS Connection Manager Software
Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Accessing Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
2B. Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Overview of Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
ActivationWizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Alert Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Connection History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Device Info & Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Links (Notebook PCs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
About SprintPCS Connection Manager . . . . . . . . . . . . . . . . . .55
2C. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . .58
Reinstalling the Sprint PCS Connection Card Driver . . . . . . .62
Resolving Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Using the Menu Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Section 3: Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . .71
3A. Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Launching the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Using SprintPCS Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Section 4: Technical Specifications and
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . .81
4A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Transmitter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Receiver Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
4B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Section 5: Safety and Terms & Conditions . . . . . . . . . . .93
5A. Safety and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
5B. Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Terms and Conditions of Service . . . . . . . . . . . . . . . . . . . . . . .100
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Welcome to Sprint
Sprint is committed to bringing you the best wireless
technology available.
connectivity, the Sprint PCS Connection Card
freedom than ever before. No wires, no cables, just access
to your data when you need it. The power of the Internet
and your company data is truly at your fingertips.
When it comes to mobile
TM
offers more
This guide will familiarize you with our technology and
with your new Sprint PCS Connection Card
Connection Manager
SM
Software through simple, easy-to-
TM
and Sprint PCS
follow instructions.
Welcome and thank you for choosing Sprint .
i
Introduction
This User's Guide introduces you to Sprint PCS Service
and all the features of your new phone. It’s divided into
five sections:
⽧ Section 1: Sprint PCS Connection Card Basics
⽧ Section 2: Using the Sprint PCS Connection Card
⽧ Section 3: Sprint PCS Vision
⽧ Section 4: Technical Specifications and Regulatory Information
⽧ Section 5: Safety Information and Terms & Conditions
Throughout the guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most
of your new phone and service. The Table of Contents and
Index will help you locate specific information quickly.
You'll get the most out of your phone if you read each
section. However, if you'd like to get right to a specific
feature, simply turn to that page. Follow the instructions in
that section and you'll be ready to use your phone in no time.
TM
ii
Section 1
Sprint PCS Connection
Card Basics
2
Section 1A
Introducing the Sprint PCS
Connection Card
In This Section
⽧ Your Sprint PCS Connection Card
⽧ A Network Card
⽧ Package Contents
⽧ About This Guide
This section introduces the basic features and functions of
your Sprint PCS Connection Card, the materials included
with your card, and an overview of the sections in this
User’s Guide.
TM
Introducing Your Card
Section 1A: Introducing the Sprint PCS Connection Card 3
Your Sprint PCS Connection Card
Your Sprint PCS Connection Card fits into a Type II PC Cardslot
(available on most notebook PCs) and functions as a wireless
network card.
This card allows you to:
䢇
Access your company network
䢇
Send and receive email
䢇
Access the Internet
CDMA Networks
The Sprint PCS Connection Card operates over a type of wireless
network called CDMA (Code Division Multiple Access).
To use the Sprint PCS Connection Card, you need an account
that gives you access to a CDMA network.
Every CDMA network operates on one of three radio
frequency bands. Your Sprint PCS Connection Card
leverages the high-speed CDMA 1xEV-DO nework and
operates on the
1900
MHz band.
The Sprint PCS Connection Card utilizes CDMA 1xEV-DO
technology enabling real-time high-speed wireless access to
email, the Internet, or your company network. The card runs
on most current Windows-compatible laptop or desktop
computers, and it provides data transmission of up to 2.4
Megabits per second (Mbps) (average speed of 300-800 kbps
before bandswidth optimization).
PC-5740
Tip:More information about CDMA networks is available on the CDMA
Development Group Web site,www.cdg.org.
4 Section 1A: Introducing the Sprint PCS Connection Card
A Network Card
During Sprint PCS VisionSMconnections, the Sprint PCS
Connection Card is a true network card, functioning just like the
network cards familiar to most business computer users. Once
installed and configured, the card connects instantly to the
CDMA network with just a few mouse clicks. To surf the Web,
you can just insert the card, click a few buttons, and launch your
Internet browser. To access your company network, you may
need to launch an extranet client after you connect to the
CDMA network.
Tip:To optimize your settings for faster speeds and data conservation
when accessing your company network, work in "Offline" mode and
synchronize periodically to send and receive company email. Do notuse
the Preview Pane; also, save or drag and drop attachments to a desktop
folder before opening them (rather than double-clicking them in the
email). For more detailed information, access the Microsoft whitepaper
at http://www.microsoft.com/office/outlook/evaluation/perform.doc.
Package Contents
Your Sprint PCS Connection Card package contains the
following components:
䢇
Sprint PCS Connection Card
䢇
Start Here Guide
䢇
Installation CD containing the Sprint PCS Connection
Manager
䢇
Warranty
SM
Software and this User’s Guide
PC-5740
Introducing Your Card
Section 1A: Introducing the Sprint PCS Connection Card 5
About This Guide
This User’s Guide is designed to provide you with all the
information you need to install and use your Sprint PCS
Connection Card.
䢇
Section 1
the card and its basic features and provides instructions
for installing your Sprint PCS Connection Card and
Sprint PCS Connection Manager Software.
䢇
Section 2
using the card.
䢇
Section 3
䢇
Section 4
specifications for the Sprint PCS Connection Card, as well
as regulatory notices concerning your Sprint PCS
Connection Card.
䢇
Section 5
information and includes the Terms and Conditions of use
for the Sprint PCS Connection Card.
(which you are reading) gives you an overview of
provides detailed, step-by-step instructions for
introduces Sprint PCS Vision Services.
provides electrical, radiofrequency, and other
provides important safety and liability
6 Section 1A: Introducing the Sprint PCS Connection Card
Section 1B
Getting Started With Your
Sprint PCS Connection Card
In This Section
⽧ Getting Started
⽧ The Sprint PCS Connection Card Software
⽧ Activating and Using Sprint PCS Service
⽧ Care and Maintenance
This section outlines the basics of getting started with
your Sprint PCS Connection Card, including installing the
Sprint PCS Connection Manager
and activating your card.
SM
Software and inserting
TM
Getting Started
Section 1B: Getting Started 7
Getting Started
Before you can begin using your SprintPCS Connection Card,
you must:
1. Install the Sprint PCS Connection Manager
SM
Software, including the Sprint PCS Connection
Card driver software.
2. Activate your Sprint PCS Account (unless the card has
been pre-activated).
3. Configure the Sprint PCS Connection Card to use
your account.
The Sprint PCS Connection Card Software
The Sprint PCS Connection Card comes with the
following software:
䢇
Sprint PCS Connection Manager Software
manage the card’s actions and monitor your connections.
䢇
The
driver software
card and your Windows
establishes the interface between the
®
operating system.
The software must be installed before you insert the
Sprint PCS Connection Card for the first time.
allows you to
8 Section 1B: Getting Started
Activating and Using Sprint PCS Service
Before using your Sprint PCS Connection Card, you must first set
up your Sprint PCS wireless network account.
To set up your Sprint PCS Connection Card wireless
network account:
Call Sprint Customer Service
䢇
If you will be using your Sprint PCS Connection Card
primarily for business purposes, call
䢇
If your card is intended primarily for personal use, call
1-888-715-4588.
You should have the following information available:
䢇
Your billing address
䢇
Your Social Security number or Tax ID number
䢇
Your driver’s license number
䢇
Your Sprint PCS Connection Card’s ESN (electronic serial
number) The ESN is printed on the card’s label and can also
be displayed during the installation process.
䢇
A pen and paper to write down your account information
1-877-789-3969.
Getting Started
Section 1B: Getting Started 9
During this call, Sprint Customer Service will help you select
your service plan and guide you through the activation process.
They will also provide you with the following important
accountinformation:
䢇
Your card’s Activation Code
䢇
Your card’s Phone Number
䢇
Your card’s Lock Code
Tip:You can use the Lock Code feature to prevent others from using your
account should your Sprint PCS Connection Card be lost or stolen.
Unless your card has been pre-activated, the SprintPCS
Connection Manager Software application will automatically
detect that no account has been configured when you run it for
the first time. The Sprint Activation Wizard will then launch to
guide you through the activation and configuration process.
10 Section 1B: Getting Started
Care and Maintenance
As with any electronic device, the Sprint PCS Connection Card
must be handled with care to ensure reliable operation. Follow
these guidelines in using and storing the card:
䢇
Do not apply adhesive labels to the card. They may cause
the card to become jammed inside the card slot.
䢇
The card should fit easily into your
Forcing the card into a slot may damage the connector pins.
䢇
Protect the card from liquids, dust, and excessive heat.
䢇
When not installed in your computer, store the card in a
safe place.
䢇
Never force the Sprint PCS Connection Card in or out of
your computer’s PC Card slot.
䢇
When moving your computer, always remove the
Sprint PCS Connection Card from the PC Card slot to
avoid any damage.
Type II PC Card
slot.
Getting Started
Section 1B: Getting Started 11
12
Section 1C
Installing the Sprint PCS
Connection Card
In This Section
⽧ Getting Started
⽧ Installing the Sprint PCS Connection Manager Software
⽧ Inserting and Removing the Sprint PCS Connection Card
⽧ Activating Your Sprint PCS Connection Card
Installing Your Card
This section guides you through the steps necessary to
install your Sprint PCS Connection Card
operational on your notebook PC.
Section 1C: Installing the Sprint PCS Connection Card 13
TM
and make it
Getting Started
Before you can use your new SprintPCS Connection Card, you
must first:
1. Install the Sprint PCS Connection Manager
located on the installation CD, onto your computer.
Note: Before installing your new software, delete or uninstall any
previously existing modem or dialer software from your system. Do not
insert the Sprint PCS Connection Card into the slot until you have
installed the Sprint PCS Connection Manager Software onto your PC or
until instructed to do so by the installation CD.
2. Insert the card into your computer’s PC Card slot (Sprint
label facing up). Windows will detect the card and
automatically install the necessary card drivers.
Tip:A driver is software that forms the interface between a device (such
as the Sprint PCS Connection Card) and the operating system on your PC.
3. Launch the Sprint PCS Connection Manager Software
application.
4. Activate your Sprint PCS Connection Card and Account,
unless it was pre-activated. If your card has not
previously been activated, the Activation Wizard will
automatically launch and guide you through the
process.
SM
Software,
14 Section 1C: Installing the Sprint PCS Connection Card
System Requirements
The Sprint PCS Connection Card is supported on the following
operating systems:
䢇
Windows®2000
䢇
Windows®XP
To install and run the Sprint PCS Connection Card and
accompanying Sprint PCS Connection Manager Software,
your system requires these minimum resources:
CPU Pentium III (166 MHz or higher)
Card Slots Type II PC Card Slot (32 bit bus)
Communications Ports 1 available
Disk Drive CD-ROM
I/O Resources 1 IRQ
Memory 32 MB
Disk Space 14 MB
, 32 bytes I/O space
Installing Your Card
Note: Special Note for Windows
Sprint PCS Connection Card's IOTA protocol requires support for highsecurity 128-bit encryption. If the installer does not detect high-security
support on your system, a pop-up window will appear instructing you to
update your Windows 2000 to support 128-bit security. Follow the
onscreen instructions to update your system.
®
2000 Users: To function properly, the
Section 1C: Installing the Sprint PCS Connection Card 15
Installing the Sprint PCS Connection
Manager Software
Follow the instructions below to install the Sprint PCS
Connection Manager Software from the installation CD. This
process requires you to restart your PC atthe end of the
installation; therefore, we recommend that you quit all open
applications before you begin installation. The Sprint PCS
Connection Manager Software automatically determines your
PC’s operating system and installs all appropriate software.
Note: Windows® 2000: Users of Windows 2000 must be logged in
with administrative privileges to install the Sprint PCS Connection
Manager Software.
Windows® XP: Users of Windows XP may insert the card prior to
installing the software. You may also require administrative privileges,
depending on your XP installation.
Installing the Sprint PCS Connection Manager Software and the
Sprint PCS Connection Card driver:
1. Insert the installation CD into your CD-ROM drive. The
CD should auto-start and display a menu.
2. If the CD does not auto-start, select Star t > Run and
d:\launch.exe(where d is the letter of your CD-ROM
drive).
3. From the CD start-up window, select Install Sprint PCS
Connection Manager. This will launch the InstallShield®
Wizard.
4. The License Agreement window appears. Click Yes to
accept the agreement and proceed with the installation.
16 Section 1C: Installing the Sprint PCS Connection Card
5. Select Sprint PCS Connection Card and click Next on the
“Select your card”screen.
6. Click Next to install the software to the default
destination folder (recommended). If you need to install
the software to a different folder, click Choose and select
an alternate installation destination.
7. Click Finish or Restart to complete the installation and
launch the Sprint PCS Connection Manager.
8. Wait for your PC to reboot.
Windows 2000: You may need to restart your PC
manually by selecting Start>Shutdown>Restart.
9. Click OKwhen you are prompted to insert the
Sprint PCS Connection Card. Insert the card into
the Type II PC Card slot.
Note: Do not forcefully insert the Sprint PCS Connection Card. This may
damage the connector pins.
10. Windows will detect the new hardware (Sprint PCS
Connection Card) and will install the necessary drivers.
The Add New Hardware Wizard o r Found New Hardware
Wizard will launch, depending on your operating system.
11. Follow the onscreen prompts to allow the wizard to install
the drivers.
12. Click OKwhen you are notified that the installation
is complete.
On completion of this step, the Sprint PCS Connection Manager
Software and the Sprint PCS Connection Card driver are
installed and you can proceed to activate your card (if it has not
already been activated).
Installing Your Card
Section 1C: Installing the Sprint PCS Connection Card 17
Inserting and Removing the Sprint PCS
Connection Card
Inserting the Sprint PCS Connection Card
Before you insert the Sprint PCS Connection Card, you mustfirst
install the Sprint PCS Connection Manager Software.
Once you have completed the software installation procedure,
you may insert your card into your computer’s PC Card slot. The
Sprint label should be facing up and the 68-pin connector, located
at the end of the card, should be inserted directly into the
computer’s PC Card slot.
Note: The Sprint PCS Connection Card should fit snugly, but you should
be able to insert or remove it easily from your computer’s PC Card slot.
A portion (the black section) of the card will remain outside the PC
Card slot. This section contains the card’s antenna and the LED
(light emitting diode). Because the card is not entirely contained
in your computer’s PC Card slot, it is important to remove the card
when transporting your notebook or Tablet PC.
18 Section 1C: Installing the Sprint PCS Connection Card
When you insert the card, the following should occur:
䢇
If sound effects are enabled, the PC beeps.
䢇
The Unplug/Eject Hardware appears in the system tray
(unless the feature has been disabled).
Windows 2000 Windows XP
䢇
The Sprint PCS Connection Manager Software launches
(unless the auto-launch feature has been disabled).
The card is powered as soon as you insert it.
Removing Power from the SprintPCS Connection Card
When the Sprint PCS Connection Card is connected to the
computer it has power and is trying to communicate with the
network. To remove power, the SprintPCS Connection Manager
software must be closed and the card must be properly ejected
from the PC Card slot.
Installing Your Card
Section 1C: Installing the Sprint PCS Connection Card 19
Removing the Sprint PCS Connection Card
To remove the card:
1. Close the Sprint PCS Connection Manager program if it is
running. There are two methods to closing the program:
Click the close icon on the interface
Right- click the Sprint PCS Connection Manager system
tray icon and select Exitfrom the menu.
2. Left-click the Unplug/Eject Hardware icon in the system
tray. A message bar appears.
20 Section 1C: Installing the Sprint PCS Connection Card
3. Click “Safely remove NEC PCI to USB Open Host
Controller”. A dialog box notifies you that it is safe to
remove the card.
䡲
Windows 2000: Once the Safe to Remove Hardware
message appears, click OK and use the ejector
button (most laptops have a ejector button located
next to the PC Card slot) to remove the card.
䡲
Windows XP: Once Safe to Remove Hardware
message appears in the system tray, use the ejec tor
button (most laptops have a ejector button located
next to the PC Card slot) to remove the card.
4. Remove the Sprint PCS Connection Card from your
computer’s PC Card slot by gripping the card by both of
its sides and pulling straight out. (If available, use your
computer’s card ejector tool).
Installing Your Card
Correct
When inserting or removing your
Sprint PCS Connection Card, grip
the card by both of its sides.
Do not handle or remove the
Sprint PCS Connection Card by
pulling on the antenna.
Incorrect
Section 1C: Installing the Sprint PCS Connection Card 21
Activating Your Sprint PCS Connection Card
The final step to making your Sprint PCS Connection Card
operational is configuring it to use your account.
Tip: For an overview of account activation and configuration.
If you purchased a pre-activated Sprint PCS Connection Card,
this step is not necessary. Once the application software and
driver are installed, the card is ready for use.
Otherwise, you must use the Sprint Activation Wizard to
activate and configure your account. Activation involves
phoning Sprint Customer Service, exchanging information
and entering your account information into the appropriate
fields in the wizard.
To activate an account and configure your SprintPCS
Connection Card:
1. Insert the card into your PC Card slot. The Activation
Wizard will launch automatically.
2. Click Next to begin the activation process. The windows
will describe the process.
3. Please telephone Sprint Customer Service to set up your
Sprint PCS wireless network account.
䡲
If you will be using your Sprint PCS Connection Card
primarily for business purposes, call 1-877-789-3969.
䡲
If your card is intended primarily for personal use,
call 1-888-715-4588.
22 Section 1C: Installing the Sprint PCS Connection Card
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