Sprint Nextel MOTOKRZRTM User Manual

Phone User Guide
MOTOKRZRTM K1m by Motorola®
www.sprint.com
© 2006 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward” logo, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel.
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.
© Motorola, Inc., 2006. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce t he copyrighted software . Accordingly, any copyrig hted software contained in the Motorola products may not be modified, reverse­engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Manual number: 6809506A47
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . 3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 9
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 21
Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . 26
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 42
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 61
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . . 70
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 72
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
2G. Using the Phone’s Calendar and Tools . . . . . . . . . . . . . 94
Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 101
Voice Recognition — Dialing & Messaging . . . . . . . . . . . . . . . . . 102
Setting Up Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Working With Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . .115
Using Your Phone’s microSD Card and Adapter . . . . . . . . . . . . . 116
Working With the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . .122
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Storing Your Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Using Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
2K. Using the Built-in Media Player . . . . . . . . . . . . . . . . . .143
Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . 144
Accessing Media Player's Channel Listings . . . . . . . . . . . . . . . . . 145
Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Setting Up Your Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Section 3: Sprint PCS Service Features . . . . . . . . . . . . .155
3A. Sprint PCS Service Features: The Basics . . . . . . . . . . .156
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
3B. Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . .171
Getting Started With Sprint PCS Voice Command . . . . . . . . . . 172
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . 174
Getting Information With Sprint PCS Voice Command . . . . . 175
Section 4: Safety and Warranty Information . . . . . . .177
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 178
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Information From the World Health Organization . . . . . . . . . . 191
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Motorola Limited Warranty for
the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Welcome to Sprint

Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want.
This powerful combination brings you access to more products, more services, and more of what you need, to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint.
Welcome and thank you for choosing Sprint.
i

Introduction

This Phone User Guide introduces you to Sprint PCS® Service and all the features of your new phone. It’s divided into four sections:
Section 1: Getting Started
Section 2: Using Your Phone
Section 3: Sprint PCS Service Features
Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information.
You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time.
Phone Guide Note:
WAR NI NG!
ii
Because of updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.com and log on to
My Sprint Wirel ess to access the most recent version of
the phone user guide.
Please refer to the Important Safety Information section on page 178 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.
Want to keep track of your minutes?
It’s easy to check right from your phone!
Dial
You’ll hear a summary of your service plan minutes and the minutes remaining in your current billing cycle, along with your phone’s individual usage if you’re on a shared plan. You’ll also hear a summary of your account balance and your most recent payment information.
4
Use Your Phone’s Web Browser
From the Sprint PCS Vision Home Page, select My Account (Option 0). You’ll see many helpful categories including Payment Due, Current Usage, and Plan Overview. Select a topic to display the latest information.
Note
Reported minutes and balances are estimates only. Please consult your Sprint PCS Invoice for actual minutes used.
iii

Your Phone’s Menu

The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 26.
CALL HISTORY
1: OUTGOING CALLS
2: INCOMING CALLS
3: MISSED CALLS
4: RECENT CALLS
5: ERASE HISTORY
CONTACTS
1: FIND NAME
2: ADD NEW ENTRY
3: SPEED DIAL #S
4: MY PHONE #
5: SERVICES
1: Customer Solutions 2: Dir. Assistan ce 3: Account Info. 4: Sprint Operator 5: Voice Command
6: MANAGE CONTACTS
1: Add Distribution List 2: View Distribution Lists 3: Add New Group 4: View Groups 5: Delete All Contacts 6: Memory Status
MESSAGING
1: SEND MESSAGE
1: Text Message 2: Picture Mail 3: Voice SMS
iv
2: PICTURE MAIL
1: Inbox 2: Send Message
3: TEXT MESSAGING
1: Inbox 2: Outbox 3: Sent Folder 4: Drafts Folder 5: Preset Messages 6: Send Message
4: IM & EMAIL
1: Yahoo! Mail download 2: Instant Messaging 3:PCS Mail 2: AOL 3: MSN 4: Yahoo! 5: Earthlink 6: Other
5: VOICE SMS
1: Inbox 2: Outbox 3: Send Message
6: VOICEMAIL
1: Call Voicemail 2: Details 3: Clear Icon
7: SETTINGS
1: Text Messaging 2: Voice SMS
ON DEMAND
PICTURES & VIDEO
1: CAMERA
2: CAMCORDER
3: MY PICTURES
1: In Camera 2: Saved to Phone 3. External Memory
4: MY VIDEOS
1: In Camcorder 2: Saved to Phone 3. External Memory
5: ONLINE ALBUMS
1: View Albums 2: Upload Pictures 3: Upload Videos
6: ACCOUNT INFORMATION
7: MEMORY MANAGER
8: SETTINGS
1: Storage Location 2: Status Bar Display 3: Erase Media after Upload
v
MY CONTENT
1: GAMES
1: Get New 2: My Content Manager
2: RINGERS
1: Get New 2: My Content Manager 3: Ringers Preview
3: SCREEN SAVERS
1: Get New 2: My Content Manager 3: Screen Saver Preview
4: APPLICATIONS
1: Get New 2: My Content Manager
5: IM & EMAIL
1: Get New 2: My Content Manager 3: Instant Messaging 4: Yahoo! Mail download
6: CALL TONES
MUSIC
MEDIA PLAYER
1: CHANNEL LISTING
2: MEMORY CARD
WEB
BLUETOOTH
1: FIND ME
2: HANDSFREE
3: DEVICE HISTORY
4: SETUP
vi
TO OL S
1: ALARM CLOCK
1: Alarm 1 2: Alarm 2 3: Alarm 3 4: Alarm 4 5: Alarm 5
2: CALENDAR
3: VOICE RECORDS
4: CALCULATOR
5: WORLD CLOCK
SETTINGS
1: SOUNDS
1: Ringer Type
1: Voice Calls 2: Messaging 3: Calendar 4: Alarm 5: Roam Ringer
2: Volume
1: Ringer 2: Messaging 3: Calendar 4: Alarm 5: Applications 6: Power On 7: Key Beep 8: Voice Call 9: Speaker Phone 10: Reset Volumes
3: Alerts
1: Service 2: Minute Beep 3: Call Lost 4: Connect
4: Key Tone
1: Navigation Tones 2: Tone Length
2: DISPLAY
1: Screensaver
2: Foregrounds
1: Clock Type 2: Navigation Key Display 3: Greeting Banner
3: Backlight Control
4: Menu Style
5: Assign Keys
1: Up 2: Down 3: Left 4: Right
vii
6: Time and Date
7: Incoming Calls
1: Call with ID 2: Call without ID
3: KEYGUARD
4: POWER VISION
1: Power Vision 2: Net Guard 3: Update Vision Profile
5: ROAMING
1: Set Mode 2: Call Guard 3: Data Roam Guard
6: LOCATION
7: SECURITY
1: Lock Phone
2: Change Lock Code
3: Limit Use
1: Lock Contacts 2:Lock Vision 3: Lock Pictures & Video 4: Restrict Outgoing Calls 5:Restrict Incoming Calls
4: Erase Contacts
5: Erase My Content
6: Reset Personal Dictionary
7: Reset Phone
8: Special Numbers
9: Update Picture Mail Profile
10: Format External Memory
8: OTHERS
1: Language
2: Answer Options
3: Airplane Mode
4: Speed Dial
5: Abbreviated Dial
6: Auto Redial
7: TTY
viii
8: Auto Answer
9: Voice Guide
1: Main Menu 2: Settings 3: Contacts 4: Digits
10:Text Input
1: Personal Dictionary 2: Word Completion 3: Auto Space
9: PHONE INFO
1: My Phone # 2: Icon Glossary 3: Version 4: Advanced 5: Update Phone SW
ix
x
Section 1

Getting Started

Section 1A

Setting Up Service

In This Section
Getting Started With Sprint PCS Service
Setting Up Your Voicemail
Sprint PCS Account Passwords
Getting Help
Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your wireless service.
2 Section 1A: Setting Up Service

Getting Started With Sprint PCS Service

Determining If Your Phone Is Already Activated
If you purchased your phone at a Sprint Store, it is probably ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please call Sprint Customer Service at 1-888-211-4PCS (4727).
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold E to turn the phone on.
2. Press Unlock (right softkey).
To select a softkey, press the button directly below the text
Tip:
appearing on the bottom left and right of your display screen. Softkey actions change according to the screen you are viewing.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits
Tip:
of either your Social Security number or phone number, or try entering 0000 or NATL (6285). If none of these work, call Sprint Customer Service at 1-888-211-4PCS (4727).
Setting Up Service
Section 1A: Setting Up Service 3

Setting Up Your Voicemail

Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold 1.
2. Follow the system prompts to:
Create your passcode.Record your name announcement.Record your greeting.Choose whether or not to activate One-Touch
Message Access (a feature that lets you access messages simply by pressing and holding bypassing the need for you to enter your passcode).
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your voicemail account, Sprint recommends that you enable your voicemail passcode.
For more information about using your voicemail, see “Setting Up Your Voicemail” on page 157.
1,
4 Section 1A: Setting Up Service

Sprint PCS Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy.
Account Password
If you are the account owner, you have an account password to sign on to Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the invoice for your Sprint service), you can get a sub-account password at
www.sprint.com.
Voicemail Password
You create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 4 for more information on your voicemail password.
Sprint Power Vision Password
With your Sprint Power Vision phone, you will be assigned a Sprint Power Vision user name and password. See the Experience the Sprint Power Vision Network guide for information on how to establish your user name and password.
For additional information, or to change your passwords, sign on to 1-888-211-4PCS (4727).
www.sprint.com and to use when calling Sprint
www.sprint.com or call Sprint Customer Service at
Setting Up Service
Section 1A: Setting Up Service 5

Getting Help

Visit www.sprint.com
You can go online to:
Access your account information.Check your minutes used (depending on your
Sprint PCS service plan).
View and pay your bill.Make your life easier by enrolling in Sprint PCS online
billing and automatic payment.
Purchase accessories.Shop for the latest phones.View other Sprint PCS service plans and options.Learn more about the Sprint Power Vision Network and
other great products like games, ringers, screen savers, and more.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
Dial
*2S
Sign on to your account at www.sprint.com.Call us toll-free at 1-888-211-4PCS (4727).
on your phone.
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing information on your Sprint PCS account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle.
6 Section 1A: Setting Up Service
To access automated invoicing information:
Press
Note:
*4S
This service may not be available in all Affiliate areas.
.
Sprint 411
You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411 and you are billed for airtime.
To call Sprint 411:
Press
411S
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Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or to a third party.
To access Operator Services:
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Setting Up Service
Section 1A: Setting Up Service 7
Section 2

Using Your Phone

Section 2A

Phone Basics

In This Section
Your Pho ne
Viewing the Display Screen
Features of Your Phone
Accessories
Turning Your Phone On and Off
Using Your Phone’s Battery and Charger
Navigating Through Phone Menus
Displaying Your Phone Number
Making and Answering Calls
Entering Text
Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section will guide
you through the basic functions and calling features of your phone.
10 Section 2A: Phone Basics

Your P ho ne

Front View of Your Phone
Phone Basics
7. Camera
Lens
1. Volume Keys
2. Smart Key
3. Connector
6. Camera
Key
5. External
Display
4. Music Player
Keys
Section 2A: Phone Basics 11
Inside View of Your Phone
8. Earpiece
9. Softkeys
17. Display
Screen
Contacts
10. Speaker
11. Talk
12 Section 2A: Phone Basics
16. BACK Key
15. Power/End
14. Menu/OK
13. Navigation
Keys
12. Microphone
Key Functions
1. Vol ume Keys allow you to adjust the ringer volume in
standby mode (with the phone open) or adjust the voice volume during a call. You can use the Volume keys to scroll up or down the different menu options. To mute the ringer during an incoming call, press the volume key up or down.
2. Smart Key anticipates the next action you are likely to
perform. For example, when you highlight a menu item, you can press the Smart Key to select it. You can also use the Smart Key to make and end calls, or navigate menus. Experiment with your Smart Key to see all it can do.
In standby mode, the Smart Key activates Voice Recognition.
Note:
(See “Using Your Phone’s Voice Services” on page 101.)
3. Conne ctor allows you to plug in a headset for
convenient, hands-free conversations, the battery charger, and other optional accessories, such as a USB cable.
4. Music Player Keys allow you to control the music playing
through the Sprint Music Store when the phone is closed. After you begin playing music through the Sprint Music Store, if you close your phone, you can use these keys as follows:
Press the center key to pause or unpause music
playback.
Press the right-arrow key to skip to the next song.
Press and hold right-arrow key to rewind.
Press the left-arrow key to skip to the previous song.
Press and hold left-arrow key to fast-forward.
5. External Display lets you monitor your phone's status
and see who's calling without opening the phone.
Phone Basics
Section 2A: Phone Basics 13
6. Camera Key allows you to activate the phone's built-in
camera.
7. Camera Lens lets you capture clear pictures and videos.
8. Earpiece lets you hear the caller and automated
prompts.
9. Softkeys let you select actions and menu items
appearing on the bottom left and right of the display screen.
10. Speaker turns the speakerphone on or off during a call.
Press
s to answer a phone call in speakerphone mode.
11. Talk allows you to place or receive calls, answer Call
Waiting, and use Three-Way Calling.
12. Microphone allows the other caller to hear you clearly
when you are speaking to them.
13. Navigation Keys scroll through the phone’s menu options
and act as shortcut keys from standby mode.
14. Menu /OK selects the highlighted choice when
navigating through a menu. From standby mode, pressing
M takes you to the main menu.
15. Power / End ends a call. Press and hold E for two
seconds to turn your phone on or off. While in the main menu, it returns the phone to standby mode and cancels your input. When you receive an incoming call, press
E to enter silent mode and mute the ringer.
16. Back Key deletes characters from the display in text
entry mode. When in a menu, press previous menu.
B to return to the
17. Display Screen shows all the information needed to
operate your phone, such as the call status, Contacts, the date and time, signal and battery strength, and more.
14 Section 2A: Phone Basics
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