Sprint Nextel M500 User Manual

Sprint Power VisionSM Phone
M500 by Samsung®

www.sprint.com

© 2006 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward”
logo, the NEXTEL name and logo, and other trademarks are trademarks of
Sprint Nextel.

Printed in China.

ZH08_PMm500_080806_F5

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . 4

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2A. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 25

Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . 29

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 49

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Call Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Customizing the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 75

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Lock Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Erasing My Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Erasing Pic/Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Erasing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Resetting Your Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Resetting Your Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Security Features for Sprint PCS Power Vision . . . . . . . . . . . . . . . 85

2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 87

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . 97

Prepending a Phone Number From Call History . . . . . . . . . . . . . 98

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . 104

Editing a Contacts Entry’s Phone Number . . . . . . . . . . . . . . . . . . 104

Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . 106

Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

2G. Using the Phone’s Scheduler and Tools . . . . . . . . . . .109

Using Your Phone’s Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Using Your Phone’s Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using Your Phone’s Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 123

Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Using Call <Name or #> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using Send Email <Name> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Using Send Text <Name> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Using Lookup <Name> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Using Go To <App> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Using Check <Item> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

VoiceMode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

2I. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . .139

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Storing Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Sending Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Managing Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . 158

Printing Pictures Using PictBridge . . . . . . . . . . . . . . . . . . . . . . . . . 163

Settings and Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

2J. Using Your Phone’s Built-in Media Player . . . . . . . . . 167

Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . 168

Accessing Your Media Player’s Channel Listings . . . . . . . . . . . . 169

Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

2K. Using Bluetooth Wireless Technology . . . . . . . . . . . . 175

Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . 177

Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Sending All Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Exchange FTP folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Section 3: Sprint PCS Service Features . . . . . . . . . . . . .185

3A. Sprint PCS Service Features: The Basics . . . . . . . . . . .187

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

3B. Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . 207

Getting Started With Sprint PCS Voice Command . . . . . . . . . . 208

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . 210

Accessing Information Using Sprint PCS Voice Command . . 211

Section 4: Safety and Warranty Information . . . . . . .213

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 215

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Maintaining Safe Use of and Access to Your Phone . . . . . . . . . 217

Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . 219

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . .225

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Welcome to Sprint

Sprint and Nextel have come together offering you more choice
and flexibility to do whatever you want, whenever you want.

This powerful combination brings you access to more
products, more services, and more of what you need to do
more of what you want. Welcome to a future full of
possibility. Welcome to the new Sprint.

Welcome and thank you for choosing Sprint.

i

Introduction

This Phone Guide introduces you to Sprint PCS Service and all
the features of your new phone. It’s divided into four
sections:

⽧ Section 1: Getting Started

⽧ Section 2: Your Phone

⽧ Section 3: Sprint PCS Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you’ll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.

You’ll get the most out of your phone if you read each section.
However, if you’d like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you’ll
be ready to use your phone in no time.

ii

Phone
Guide
Note:

WAR NI NG

Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to My PCS to access
the most recent version of the phone guide.

Please refer to the Important Safety Information section
on page 215 to learn about information that will help
you safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.

Your Phone’s Menu

The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 29.

Press Menu > Options to display the following:

OPTIONS (RIGHT SOFTKEY)

1: Menu Style

1: 3x4 Black 2: 3x4 White 3: List White

WEB

CALL HISTORY

1: Outgoing Calls

2: Incoming Calls

3: Missed Calls

4: Recent Calls

MEDIA PLAYER

1: Channel Listing

2: Memory Card

3: Play List

ON DEMAND

MISSED ALERTS

MUSIC

MY CONTENT

1: Games

iii

1: Get New Games 2: My Content Manager Games
3: Midnight Pool 4: PAC-MAN / Ms. PAC-MAN DEMO
5: Tetris Demo 6: World Poker Tour Demo
7: ZUMA Demo

2: Themes

1: Get New Themes 2: My Content Manager Themes
3: Classic View 4: Tropical

3: Ringers

1: Get New Ringers 2: My Content Manager Ringers
3: Larry Cable Guy

4: Screen Savers

1: Get New Screen Savers 2: My Content Manager Screen Savers
3: Screen Saver Preview

5: Applications

1: Get New Applications 2: My Content Manager Applications
3: ToneMaker DJ-Create Music Tones 4: Zagat Trial

6: IM & Email

1: Get New IM & Email 2: My Content Manager IM & Email
3: Instant Messaging 4: Yahoo! Mail download

7: Call Tones

MESSAGING

1: Send Message

1: Text 2: Picture Mail
3: Hand.Msg 4: VoiceSMS

2: Text Message

1: Inbox 2: Outbox
3: Drafts 4: Send Text

3: Picture Mail

1: Inbox 2: Sent Mail
3: Saved Mail 4: Pending

4: VoiceSMS

5: IM & Email

iv

1: Yahoo! Mail download 2: Ins tant Messaging
3: PCS Mail 4: AOL
5: MSN 6: Yahoo!
7: Earthlink 8: Other

6: Voicemail

1: Call Voicemail 2: Clear Envelope

7: Chat & Dating

8: Premium Message

9: Settings

1: General

1: Notification

1: Message & Icon 2: Icon only

2: Preset Messages

1: Can’t talk right now. Send me a message. 2: Call me
3: Where are you? 4: Can you pick up 5: Meet me at
6: Let’s get lunch. 7: The meeting has been cancelled.
8: I’ll be there at 9: What time does it start?
10: I love you! 11: [Empty] 12: [Empty]
13: [Empty] 14: [Empty] 15: [Empty]
16: [Empty] 17: [Empty] 18: [Empty]
19: [Empty] 20: [Empty]

3: Message Alert

1: Volume

1: Voicemail 2: Text Message 3: Picture Mail

2: Type

1: Voicemail 2: Text Message 3: Picture Mail

3: Reminder

1: Off 2: Once 3: Every 2 min

4: Auto-Erase (Yes/No)

2: Text Message

1: Save in Outbox (Yes/No) 2: Priority (Normal/Urgent)
3: Call Back # (None/xxxxxxxxxx/Other)4: Edit Signature (On/Off)

3: VoiceSMS Opt.

v

1: Speakerphone (On/Off) 2: From Name

TO OL S

1: Mass Storage

1: Connect to PC

2: File Manager

3: Format

4: Memory Info.

2: Voice Service

3: Voice Memo

1: Record 2: Review
3: Erase All

4: Bluetooth

5: Dictionary

1: Search word 2: Wordbook (English/Spanish)
3: Review test (Englishwordbook/Spanish wordbook) 4: Set color (Theme 1-4)

6: Planner

1: Today 2: Scheduler
3: Task List 4: Countdown

7: Memo Pad

8: World Time

1: Set DST

9: Alarm Clock

1: Alarm #1 2: Alarm #2
3: Alarm #3

0: Calculator

*: Set Time (displayed when there is no time information)

PICTURES

1: Camera

Press the right softkey to view the following options:

vi

1: Self-Timer

1: Off 2: 5 Seconds 3: 10 Seconds

2: Fun Tools..

1: Fun Frames

1: Off 2: Pattern 3: Top Secret
4: White 5: Drop 6: Microphone
7: X-mas 8: Sushi 9: Bean
10: Birthday 11: Big Mouth

2: Color Tones

1: Auto 2: Monochrome 3: Sepia
4: Green 5: Aqua 6: Antique
7: Cool 8: Warm

3: Controls..

1: Brightness

2: White Balance

1: Auto 2: Sunny 3: Cloudy
4: Tungsten 5: Fluorescent 6: Manual

4: Settings..

1: Resolution

1: 1.3MP: 1280x960 2: High: 640x480 3: Med: 320x240
4: Low: 176x220

2: Quality

1: Fine 2: Normal 3: Economy

3: Shutter Sound

1: Off 2: Shutter 1 3: Shutter 2
4: Shutter 3 5: Say Cheese

4: View Mode

1: Wide Screen 2: Full Screen

5: Status Bar (On/Off )

6: Save Picture To (Phone/Memory Card)

5: Review Albums

6: Camcorder

vii

2: Camcorder (Video Mail/Long Video)

Press the right softkey to view the following options:

1: Self-Timer

1: Off 2: 5 Seconds 3: 10 Seconds

2: Color Tones

1: Auto 2: Monochrome 3: Sepia
4: Green 5: Aqua 6: Antique
7: Cool 8: Warm

3: Controls..

1: Brightness

2: White Balance

1: Auto 2: Sunny 3: Cloudy
4: Tungsten 5: Fluorescent 6: Manual

4: Settings..

1: Quality

1: Fine 2: Normal 3: Economy

2: Save Video To

1: Phone 2: Memory Card

5: Review Albums

6: Camera

3: Picture Mail

1: Inbox 2: Sent Mail
3: Saved Mail 4: Pending

4: My Albums

1: In Phone 2: Memory Card
3: Online Albums

5: Print

6: PictBridge Print

7: Settings and Info

1: Auto Save To

viii

1: Phone 2: Memory Card

2: Status Bar (On/Off)

3: Account Info

4: View Mode

1: Wide Screen 2: Full Screen

CONTACTS

1: Find

2: Add New Entry

3: Speed Dial #s

4: Group

1: Unassigned 2: Family
3: Friends 4: Colleague
5: VIPs 6: Empty
7: Empty

5: My Name Card

6: Wireless Backup

1: Subscribe 2: Alert
3: Learn More

7: Services

1: Account Info 2: Customer Service
3: Dir Assist 4: Sprint Operator
5: Sprint Voice Command

SETTINGS

1: Display

1: Screen Saver

1: Main LCD

1: Preset Images

1: Image Gallery 01 2: Image Gallery 02 3: Image Gallery 03
4: Image Gallery 04 5: Image Gallery 05 6: Image Gallery 06

2: My Content

1: Images 2: Videos

ix

3: My Albums

2: Sub LCD

1: Preset Images

1: Analog 1-2 2: Digital 1-3

2: Main LCD Image

2: Set Foreground

1: Digital Clock 2: Analog Clock 3: Calendar
4: Others

3: Set Theme

1: Classic View 2: Tropical

4: Color Set Type (White/Black)

5: Dialing Font

1: Basic

1: Color

1: Basic 2: Rainbow
3: Monochrome 4: Hyph enate

2: Size (Large/Normal/Small)

2: Feather

6: Incoming Call

1: With Caller ID

1: Preset Animation

2: My Content

3: My Albums

2: No Caller ID

1: Preset Animation

2: My Content

3: My Albums

7: Greeting (Sprint/Custom)

8: Backlight

x

1: Main Display

1: Flip Open 2: 30 seconds 3: 15 seconds
4: 8 seconds

2: Keypad

1: Flip Open 2: 30 seconds 3: 15 seconds
4: 8 seconds 5: Off

3: Pwr Save Mode (On/Off)

4: Brightness

1: Level 5-1

5: Sub Contrast

1: Lowest 2: Low 3: Med
4: High 5: Highest

9: Text Entry

1: Auto Capital (On/Off)

2: Personal Dic.

3: Used word Dic. (Yes/No)

4: Display Candidate (Display On/Display Off )

5: Prediction Start (3rd/4th/5th letters)

6: Dual Language (None/Spanish)

7: Insert Space (On/Off)

8: Help

2: Sounds

1: Ringer Type

1: Voice Calls

1: With Caller ID

1: Single Tones 2: Ring Tones 3: Melodies
4: My Content 5: My Videos

2: No Caller ID

1: Single Tones 2: Ring Tones 3: Melodies
4: My Content 5: My Videos

2: Messages

xi

1: Voicemail 2: Text Message 3: Picture Mail

3: Schedule

1: Single Tones 2: Ring Tones 3: Melodies
4: My Content

4: Roam Ringer (Normal/Distinctive)

2: Volume

1: Ringer

1: Ringer Off 2: 1-Beep 3: Level 1 - 8
4: Always Vibrate

2: Advanced

1: Text Message

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

2: Picture Mail

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

3: Voice Mail

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

4: Alarms

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

5: App. Volume

1: Sound

1: Use Ringer Volume 2: Separate Volume

2: Game Vibrate (On/Off)

3: Alerts

1: Minute Beep (On/Off) 2: Service (On/Off) 3: Connect (On/Off)
4: Sig. Fade Tone (On/Off) 5: Power On (Off/Mystery/Crystal/Exciting)
6: Power Off (Off/Mystery/Crystal/Exciting)

4: Key Tone

1: Tone Type

1: DTMF 2: Xylophone 3: Voice

2: Key Tone Level

1: Key Tone Off 2: Level 1 - 8

xii

3: Tone Length

1: Short 2: Long

3: Power Vision

1: Enable/Disable Vision 2: Net Guard (On/Off ) 3: Update Profile

4: Voice Service

1: Choice Lists

1: Automatic 2: Always On 3: Always Off

2: Sensitivity

1: Reject More 2: Recommended 3: Reject Less

3: Digit Dialing

1: Adapt Digits 2: Reset Digits

4: Sound

1: Prompts (On/Off)

2: Digits (On/Off )

3: Names (On/Off )

4: Name Settings

1: Speed

1: Faster 2: Recommended 3: Slower

2: Volume

1: Louder 2: Recommended 3: Softer

5: VoiceMode

1: Adapt VoiceMode

2: Reset VoiceMode

3: Tutorial

6: Voice Launch

1: Talk Key 2: Talk Key and Flip Open

7: About

xiii

5: Wireless Backup

1: Subscribe 2: Alert 3: Learn More

6: Security

1: Lock Phone

1: Unlocked 2: On Power-Up 3: Lock Now

2: Lock Pic/Video (On/Off )

3: Change Lock

4: Special #

1: Empty 2: Empty 3: Empty

5: Erase

1: Erase Contacts (Yes/No)

2: Erase My Content (Yes/No)

3: Erase Pic/Video (Yes/No)

4: Erase Voice Memo (Yes/No)

5: Erase Messages (Yes/No)

6: Default Settings (Yes/No)

7: Reset Favorites(Yes/No)

8: Reset Phone (Yes/No)

9: Lock Services

1: Voice: Lock/Unlock 2: Power Vision: Lock/Unlock

7: Roaming

1: Set Mode

1: Automatic 2: Roaming only 3: Sprint

2: Call Guard (On/Off)

3: Data Roam Guard (Always Ask/Never Ask)

8: Launch Pad

1: Up Key

xiv

1: Contacts 2: Voice Memo 3: Scheduler
4: Messaging 5: Voice Service 6: Ringer Type
7: My Content 8: Display 9: Alarms
10: Calculator 11: Media Player 12: Web
13: Inbox 14: VoiceSMS Inbox 15: Send Text
16: Send VoiceSMS 17: Missed Alerts 18: On Demand

2: Down Key

1: Contacts 2: Voice Memo 3: Scheduler
4: Messaging 5: Voice Service 6: Ringer Type
7: My Content 8: Display 9: Alarms
10: Calculator 11: Media Player 12: Web
13: Inbox 14: VoiceSMS Inbox 15: Send Text
16: Send VoiceSMS 17: Missed Alerts 18: On Demand

3: Left Key

1: Contacts 2: Voice Memo 3: Scheduler
4: Messaging 5: Voice Service 6: Ringer Type
7: My Content 8: Display 9: Alarms
10: Calculator 11: Media Player 12: Web
13: Inbox 14: VoiceSMS Inbox 15: Send Text
16: Send VoiceSMS 17: Missed Alerts 18: On Demand

4: Right Key

1: Contacts 2: Voice Memo 3: Scheduler
4: Messaging 5: Voice Service 6: Ringer Type
7: My Content 8: Display 9: Alarms
10: Calculator 11: Media Player 12: Web
13: Inbox 14: VoiceSMS Inbox 15: Send Text
16: Send VoiceSMS 17: Missed Alerts 18: On Demand

9: Others

1: Call Setup

1: Abbrev. Dial (On/Off)

2: Contacts Match (On/Off)

3: Restriction

4: Call Answer

1: Any Key 2: Talk Key 3: Flip Open

5: Auto Answer (CarKit/Headset) (Yes/No)

2: Language

xv

1: English 2: Español

3: Airplane Mode (On/Off/ On Power Up)

4: Location (On/Off)

5: Key Guard

1: Flip-closed 2: After 5 Seconds 3: Off

6: Audio Routing

1: Normal 2: Headset Only

7: TTY Options

1: TTY Off 2: TTY Full 2: TTY + Hear
4: TTY + Talk

8: Update Phone SW

0: Phone Info

1: Phone Number 2: Icon Glossary
3: Version 4: Advanced

*: Bluetooth

1: Enable (On/Off )

2: Visibility

1: Always visible 2: Visible for 3min 3: Hidden

3: Device name

4: Exchange FTP Folder

5: Device Info

IN USE MENU

Press Options (right softkey) to display the following options:

1: Turn Speaker On/Off 2: Key Mute/Unmute 3: Contacts
4: Messaging 5: 3-Way Call 6: Call History
7:Voice Memo 8: Tools 9: Phone Info

xvi

Getting Started

Section 1

2

Section 1A

Setting Up Service

In This Section

⽧ Getting Started With Sprint PCS Service

⽧ Setting Up Your Voicemail

⽧ Sprint PCS Account Passwords

⽧ Getting Help

Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your Sprint PCS Service.

Setting Up Service

Section 1A: Setting Up Service 3

Getting Started With Sprint PCS Service

Determining if Your Phone is Already Activated

If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you
need to do is unlock it.

If your phone is not activated, please refer to the activation
card included with your phone.

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press to turn the phone on.

2. Press Unlock ().

To select a softkey, press the softkey button directly below the

Note:

softkey text that appears at the bottom left and bottom right
of your phone’s display screen. Softkey actions change
according to the screen you’re viewing and will not appear if
there is no corresponding action available.

3. Enter your four-digit lock code. (For security purposes,

the code is not visible as you type.)

If you can’t recall your lock code, try using the last four digits

Tip:

of either your Social Security number or wireless phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).

4 Section 1A: Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.

To set up your voicemail:

1. From standby mode, press and hold .

2. Follow the system prompts to:

䡲 Create your passcode
䡲 Record your name announcement
䡲 Record your greeting
䡲 Choose whether or not to activate One-Touch

Message Access (a feature that lets you access

messages simply by pressing and holding ,
bypassing the need for you to enter your passcode)

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your
voicemail account, Sprint recommends you enable your
voicemail passcode.

For more information about using your voicemail, see “Using
Voicemail” on page 188.

Setting Up Service

Section 1A: Setting Up Service 5

Sprint PCS Account Passwords

As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision® or Sprint Power Vision account. To
ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.

Account Password

If you are the account owner, you’ll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the invoice for your
Sprint PCS Service), you can get a sub-account password at

www.sprint.com.

Voicemail Password

You’ll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 188 for more information on your voicemail password.

Sprint PCS Vision or Sprint Power Vision Password

With your M500 by Samsung, you may elect to set up a
Sprint PCS Vision or Sprint Power Vision password. This
optional password may be used to authorize purchase of
Premium Services content and to protect personal
information on multi-phone accounts.

For more information, or to change your passwords, sign on
to

www.sprint.com or call Sprint Customer Service at

1-888-211-4PCS (4727).

www.sprint .com and to use when calling Sprint

6 Section 1A: Setting Up Service

Getting Help

Visit www.sprint.com

You can go online to:

䢇 Access your account information
䢇 Check your minutes used (depending on your

Sprint PCS service plan)

䢇 View and pay your bill
䢇 Make your life easier by enrolling in Sprint PCS online

billing and automatic payment

䢇 Purchase accessories
䢇 Shop for the latest phones
䢇 View available Sprint PCS service plans and options
䢇 Learn more about Sprint Power Vision and other great

products like Sprint PCS Picture Mail, games, ringers,
screen savers, and more

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

䢇 Dial on your wireless phone.
䢇 Sign on to your account at www.sprint.com.
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)

or 1-888-788-4727 (Business customers).

䢇 Write to us at Sprint Customer Service, P.O. Box 8077,

London, KY 40742.

Setting Up Service

Section 1A: Setting Up Service 7

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to
invoicing information on your Sprint PCS account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.

To access automated invoicing information:

䊳 Press .

This service may not be available in all Affiliate areas.

Note:

Sprint 411

You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or showtimes; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.

There is a per-call charge to use Sprint 411 and you will be
billed for airtime.

To call Sprint 411:

䊳 Press .

8 Section 1A: Setting Up Service

Sprint Operator Services

Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.

To access Sprint Operator Services:

䊳 Press .

For more information or to see the latest in products and
services, visit us online at

www.sprint .com.

Setting Up Service

Section 1A: Setting Up Service 9

10

Your Phone

Section 2

12

Section 2A

Your Phone: The Basics

In This Section

⽧ Front View of Your Phone

⽧ Viewing the Display Screen

⽧ Features of Your Phone

⽧ Turning Your Phone On and Off

⽧ Using Your Phone’s Battery and Charger

⽧ Navigating Through Phone Menus

⽧ Displaying Your Phone Number

⽧ Making and Answering Calls

⽧ Entering Text

Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section will guide

you through the basic functions and calling features of your
phone.

Phone Basics

Section 2A: Your Phone: The Basics 13

Front View of Your Phone

1. Speaker

2. Display Screen

19. Navigation Key

3. Menu/OK Key

4. Left Softkey

5. TALK Key

6. Volume Key

7. Voicemail Key

8. Numeric Keypad

9. Shift/Asterisk Key

10. Microphone

11. Power Interface
Connector

18. Headset Jack

17. Right Softkey

16. END/POWER Key

15. Camera Key

14. BACK/CLEAR Key

13. Space/Pound Key

12. Plus Code
Dialing Key

14 Section 2A: Your Phone: The Basics

Key Functions

1. Speaker allows you to hear the other caller and the

different ring tones or sounds offered by your phone.

2. Display Screen displays all the information needed to

operate your phone, such as the call status, the
contacts, the date and time, the signal and battery
strength, etc.

3. Menu/OK allows you to access the menu screen. It also

allows you to accept choices when navigating through a
menu.

4. Left Softkey allows you to select softkey actions or menu

items corresponding to the bottom left line on the
display screen.

5. Talk Key allows you to place or receive calls, answer Call

Waiting, use Three-Way Calling, or activate Voice Dial.

6. Vol ume Key allows you to adjust the ringer volume in

standby mode (with the phone open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different
menu options. To mute the ringer during an incoming
call, press the volume key up or down.

7. Voicemail Key allows you to press and hold to

automatically dial your voicemail.

8. Numeric Keypad allows you to enter numbers, letters,

and characters.

9. Shift/Asterisk Key enters the asterisk [*] character for

calling features. In text entry mode, press to change the
capitalization mode.

10. Microphone allows other callers to hear you clearly

when you are speaking to them.

Phone Basics

Section 2A: Your Phone: The Basics 15

11. Power/Accessory Interface Connector allows you to

connect a power cable and optional accessories, such as
a USB cable.

12. Plus Code Dialing Key automatically dials the

international access code for the country in which you
are located (for instance, 011 for international calls
placed from the United States).

13. Space/Pound Key enters the pound [#] character for

calling features. In text entry mode, press to enter a
space.

14. Back Key (Clear) deletes characters from the display in

text entry mode. When in a menu, press the Back key to
return to the previous menu. This key also allows you to
return to the previous screen in a Sprint PCS Vision
session.

15. Camera Key allows you to take pictures when you are in

camera mode.

16. End Key (Power) ends a call. Press and hold this key for

two seconds to turn your phone on or off. While in the
main menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press to enter silent mode and mute the ringer.

17. Right Softkey allows you to select softkey actions or

menu items corresponding to the bottom right line on
the display screen.

18. Headset Jack allows you to plug in an optional headset

for convenient, hands-free conversations.

16 Section 2A: Your Phone: The Basics

19. Navigation Key scrolls through the phone’s menu

options and acts as a shortcut key from standby mode.

䡲 Press Up to access Messaging.
䡲 Press Down to access My Content.
䡲 Press Right to launch On Demand.
䡲 Press Left to access the Media Player.

(Keys can be reassigned to create customized
shortcuts.)

Viewing the Display Screen

Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies the
symbols you’ll see on your phone’s display screen:

To view a list of your phone’s icons and descriptions, from the

Tip:

main menu select Settings > Phone Info > Icon Glossary.

indicates that your Sprint PCS Vision connection
is active.

indicates that you are sending information.

indicates that you are receiving information.

indicates that your Sprint PCS Vision connection

is dormant or inactive.

indicates that the high-speed Sprint Power Vision
connection is available.

indicates that your phone is connected to a high-

speed Sprint Power Vision connection.

Phone Basics

Section 2A: Your Phone: The Basics 17

indicates that your high-speed Sprint Power Vision
connection is active.

indicates that the high-speed Sprint Power Vision
connection is dormant.

indicates that position location is active.

indicates that position location is inactive.

indicates that your phone is in Web security
mode.

indicates that your phone is roaming.

indicates that you have voicemail, text, numeric
pages, picture messages, video messages, or
Wireless Application Protocol (WAP) messages

waiting. Press briefly to see a list of pending
messages or press and hold to dial your voicemail
box.

indicates that there is an unread message in
your inbox.

indicates that the text message has been read.

indicates that there is an unread urgent message
in your inbox.

indicates that you have read the urgent message.

indicates that there is an unread SMS Voice
message in your inbox.

indicates that you have read the SMS Voice
message.

indicates that the message was sent.

18 Section 2A: Your Phone: The Basics

indicates that the message failed to be sent.

indicates that you have a pending message.

indicates that the message is a draft.

indicates that there is URL text contained in the
text message.

indicates that your message is locked.

indicates that your phone is in vibrate all mode.

indicates that your phone has a ringer volume set
and the vibrate option is checked.

indicates that the TTY option is on.

indicates that the ringer is set at a level
between 1 - 8 or that 1-Beep is selected.

indicates that your phone’s ringer is turned off and

the vibrate option is not checked.

indicates that an alarm is set on your phone.

tells you a call is in progress.

means your phone cannot find a signal.

displays your current signal strength. The more
lines you have, the stronger your signal.

shows your current battery charge strength. (Icon
shown fully charged in idle mode.)

shows your current battery charge strength. (Icon
shown fully discharged in idle mode.)

indicates that your phone is muted and no sound
will be heard through the microphone.

Phone Basics

Section 2A: Your Phone: The Basics 19

indicates that key tones have been muted.

indicates that the speakerphone is enabled.

indicates that the camera is enabled.

indicates that the camcorder is enabled.

indicates that the self-timer function is enabled.

With the self-timer enabled, a set amount of
time is required prior to taking a picture.

indicates that the white balance has been set to
Sunny. This is used for taking pictures or movies

outdoors on bright sunny days.

indicates that the white balance has been set to
Cloudy. This is used for taking pictures or
movies outdoors under cloudy conditions.

indicates that the white balance has been set to

Tungsten. This is used for taking pictures or
movies indoors under normal lighting
conditions.

indicates that the white balance has been set to
Fluorescent. This is used for taking pictures or

movies indoors under fluorescent lighting
conditions.

indicates that the white balance has been set to
Manual. This is used for taking pictures indoors

or outdoors using your own custom settings.

allows you to start recording a video or voice memo.

indicates that a voice memo or video has been
paused.

20 Section 2A: Your Phone: The Basics

indicates that a voice memo or video is playing.

indicates that there is a voice message attached
to an image or a voice memo is being recorded

during a call.

indicates that media has been uploaded to an
online album or folder.

indicates that Bluetooth technology is connected.

indicates that Bluetooth technology is enabled.

Display indicators help you manage your roaming charges by

Note:

letting you know when you’re off the Nationwide Sprint PCS
Network and whether you’re operating in digital mode. (For
more information, see Section 2D: Controlling Your Roaming
Experience on page 87.)

Phone Basics

Section 2A: Your Phone: The Basics 21

Features of Your Phone

Congratulations on the purchase of your phone. The M500 by
Samsung is lightweight, easy-to-use, and reliable, and it also
offers many significant features and service options. The
following list previews some of those features and provides
page numbers where you can find out more:

䢇 Digital dual-band capability allows you to make and

receive calls while on the Nationwide Sprint PCS Network
and to roam on other 1900 and 800 MHz digital networks
where Sprint has implemented roaming agreements
(page 87).

䢇 Sprint PCS Vision provides access to the wireless Internet

in digital mode (page 208).

䢇 Sprint PCS Mail (page 199), SMS Text Messaging

(page 197), and SMS Voice Messaging (page 200) provide
quick and convenient messaging capabilities.

䢇 Sprint PCS® Voice Command lets you dial phone numbers

by speaking someone’s name or the digits of their phone
number (page 207).

䢇 Games, ringers, screen savers, and other applications can

be downloaded to make your phone as unique as you are
(page 116). Additional charges may apply.

䢇 The Contacts list allows you to store up to 500 entries,

with up to five phone numbers per entry (page 99).

䢇 The built-in Scheduler offers several personal information

management features to help you manage your busy
lifestyle (page 109).

䢇 Your phone is equipped with a Location feature for use in

connection with location-based services that may be
available in the future (page 61).

22 Section 2A: Your Phone: The Basics

䢇 Your phone’s external LCD display allows you to monitor

the phone’s status and to see who’s calling without
opening the phone.

䢇 T9 Text Input lets you quickly type messages with one

key press per letter (page 45).

䢇 Speed dial lets you dial phone numbers with one or two

key presses (page 43).

䢇 VoiceMode allows you to dictate a text message without

having to use the keypad (page 135).

Phone Basics

Section 2A: Your Phone: The Basics 23

Turning Your Phone On and Off

Turning Your Phone On

To turn yo ur ph on e o n:

䊳 Press and release .

Once your phone is on, it may display “Looking for Service,”
which indicates that your phone is searching for a signal.
When your phone finds a signal, it automatically enters
standby mode – the phone’s idle state. At this point, you are
ready to begin making and receiving calls.

If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.

In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for Sprint PCS Service by pressing any key (when your
phone is turned on).

The Power Save feature helps to conserve your battery power

Note:

when you are in an area where there is no signal.

Turning Your Ph one Off

To turn yo ur ph on e o ff :

䊳 Press and hold for two seconds until you see the

powering down animation on the display screen.

Your screen remains blank while your phone is off (unless the
battery is charging).

24 Section 2A: Your Phone: The Basics

Using Your Phone’s Battery and Charger

War nin g!

Use only Sprint-approved or manufacturer-approved
batteries and chargers with your phone. The failure to use
a Sprint-approved or manufacturer-approved battery and
charger may increase the risk that your phone will
overheat, catch fire, or explode, resulting in serious bodily
injury, death, or property damage.

Sprint- or manufacturer-approved batteries and accessories
can be found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-343-1114 to order. They’re also
available at

www.sprint.com – click the Wireless link under

“Personal,” and then click Accessories under
“Shop Sprint PCS Online.”

Battery Capacity

Your phone is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained.
The battery provides up to three hours of continuous digital
talk time.

When the battery reaches 5% of its capacity, the battery icon
blinks. When there are approximately two minutes of talk
time left, the phone sounds an audible alert and then powers
down.

Long backlight settings, searching for service, vibrate mode,

Note:

Bluetooth, and browser use affect the battery’s talk and
standby times.

Be sure to watch your phone’s battery level indicator and

Tip:

charge the battery before it runs out of power.

Phone Basics

Section 2A: Your Phone: The Basics 25

Installing the Battery

To install the Li-Ion battery:

1. Insert the battery into the opening on the back of the

phone at a 45-degree angle, making sure to line up the
gold contacts. Gently press down until it snaps into
place.

2. Install the protective cover by lining up the tabs and

gently sliding the cover up until it snaps into place.

Removing the Battery

To remove your battery:

1. Remove the protective cover by pressing the release

notch and sliding the cover down.

2. Grip the battery at the top and pull up and out at a

45-degree angle.

26 Section 2A: Your Phone: The Basics

Charging the Battery

Your phone’s Li-Ion battery is rechargeable and should be
charged as soon as possible so you can begin using your
phone.

Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upper­right corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon ( ) blinks and
the phone sounds a warning tone.

Always use a Sprint-approved travel charger or vehicle power
adapter to charge your battery.

Phone Basics

War nin g!

Using the wrong battery charger could cause damage to
your phone and void the warranty.

Using the Travel Charger

To use the travel charger provided with your phone:

䊳 Plug the end of the AC adapter into the phone’s power

interface connector and the other end into an electrical
outlet.

䡲 An onscreen indicator lets you know that the battery

is charged.

It takes about three hours to fully recharge a completely
rundown battery.

Section 2A: Your Phone: The Basics 27

UL Certified Travel Adapter

The Travel Adapter for this phone has met UL 1310 safety
requirements. Please adhere to the following safety
instructions per UL guidelines.

FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY
LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE
PROPERTY DAMAGE

IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE
INSTRUCTIONS.

DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
CAREFULLY FOLLOW THESE INSTRUCTIONS. FOR CONNECTION
TO A SUPPLY NOT IN THE U.S.A., USE AN ATTACHMENT PLUG
ADAPTOR OF THE PROPER CONFIGURATION FOR THE POWER
OUTLET.

28 Section 2A: Your Phone: The Basics

Navigating Through Phone Menus

The navigation key on your phone allows you to scroll
through menus quickly and easily. The scroll bar at the right
of the menu keeps track of your position in the menu at all
times.

To navigate through a menu, simply press the navigation key
up or down. If you are in a first-level menu, such as Settings,
you may also navigate to the next or previous first-level menu
by pressing the navigation key right or left.

For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page iii.

Selecting Menu Items

As you navigate through the menu, menu options are
highlighted. Select any numbered option by simply pressing
the corresponding number on the phone’s keypad. You may

also select any item by highlighting it and pressing

For example, if you want to view your last incoming call:

1. Select Menu ( ) to access the main menu.

2. Select Call History by pressing or by highlighting it

and pressing

3. Select Incoming Calls by pressing or by highlighting

it and pressing
are displayed on the screen.)

.

. (If you have received any calls, they

Phone Basics

.

For the purposes of this guide, the above steps condense into

Note:

“Select Menu > Call His tory > Incoming Calls.”

Section 2A: Your Phone: The Basics 29

To select Menu, press the menu key. To select menu options

Note:

(such as Settings, above), highlight the option and press OK.
(If the menu options are numbered, you may also select an
option simply by pressing the corresponding number key.)

Backing Up Within a Menu

To go to the previous menu:

䊳 Press .

To return to standby mode:

䊳 Press .

Displaying Your Phone Number

Just in case you forget your phone number, your phone can
remind you.

To displ ay yo ur ph on e n um be r:

䊳 Select Menu > Settings > Phone Info > Phone Number.

(Your phone number and other information about your
phone and account will be displayed.)

30 Section 2A: Your Phone: The Basics

Making and Answering Calls

Holding Your Phone

Since the antenna has been integrated into the design of the
phone, it is important not to block the reception path
accidentally to ensure the strongest signal possible is
achieved. The orbital internal antenna is located along the
bottom portion of your handset.

ATTENTION

Phone Basics

Correct

Obstructing the internal

antenna could inhibit

call performance.

Section 2A: Your Phone: The Basics 31

Incorrect

Making Calls

Placing a call from your wireless phone is as easy as making a
call from any landline phone. Just enter the number and press

, and you’re on your way to clear calls.

To make a call using your keypad:

1. Make sure your phone is on.

2. Enter a phone number from standby mode. (If you make

a mistake while dialing, press to erase one digit at a
time. Press and hold to erase the entire number.)

3. Press . (To make a call when you are roaming and

Call Guard is enabled, press and then . See
“Using Call Guard” on page 91.)

4. Press or close the phone when you are finished.

To redial your previous call, press TAL K twice.

Tip:

You can also place calls from your phone by using the
Contacts menu (page 101), Sprint PCS Voice Command (page

207), speed dialing numbers from your Contacts (page 43),
using Voice Activated Dialing (page 124), and using your Call
History listings (page 96).

32 Section 2A: Your Phone: The Basics

Dialing Options

When you enter numbers in standby mode, select

Options ( ) to see the following dialing options.

To initiate an option, press the corresponding softkey button.

䢇 Send Msg allows you to send text or SMS Voice messages,

Picture Mail, or a handwritten message, with
attachments, to the number being dialed.

䢇 Dial dials the number or digits displayed.
䢇 Save: Enter a seven- or ten-digit number (phone number

and area code) and press Options (left softkey) > Save to
save the phone number in your Contacts. (See “Saving a
Phone Number” on page 39.)

䢇 Find: Enter a digit or string of digits and press Options

(right softkey). Press Find to display Contacts entries that
contain the entered numbers. (See “Finding a Phone
Number” on page 40.)

䢇 Hard Pause allows you to enter a hard pause. To continue

dialing, you must press a key. (See “Dialing and Saving
Phone Numbers With Pauses” on page 41.)

䢇 2sec Pause allows you to enter a two-second pause. The

phone will pause, then continue dialing without any
additional keys being pressed. (See “Dialing and Saving
Phone Numbers With Pauses” on page 41.)

Phone Basics

Section 2A: Your Phone: The Basics 33

Answering Calls

To answer an incoming call:

1. Make sure your phone is on. (If your phone is off,

incoming calls go to voicemail.)

2. Press to answer an incoming call. (Depending on

your phone’s settings, you may also answer incoming
calls by opening the phone or by pressing any number
key. See “Call Answer Mode” on page 70 for more
information.)

Your phone notifies you of incoming calls in the following
ways:

䢇 The phone rings and/or vibrates.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.

If the incoming call is from a number stored in your Contacts,
the entry’s name is displayed. The caller’s phone number may
also be displayed, if available.

If Call Answer is set to Talk Only, the following options are also
displayed. To select an option, press the corresponding
softkey button.

䢇 Answer to answer the call.
䢇 Ignore to send the call to your voicemail box.

To quiet the ringer, press the back, end, or volume key.

Tip:

34 Section 2A: Your Phone: The Basics

Answering a Roam Call With Call Guard Enabled

Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Nationwide Sprint PCS Network. Please see Section 2D:
Controlling Your Roaming Experience for more information
about roaming.

To answer a call when you are roaming and Call Guard is enabled:

䊳 Select Answer to answer the call. (See “Using Call

Guard” on page 91 for additional information.)

When your phone is off, incoming calls go directly to

Note:

voicemail.

Ending a Call

To disconnect a call when you are finished:

䊳 Close the phone or press .

Missed Call Notification

When an incoming call is not answered, the Missed Call log is
displayed on your screen.

To display the Missed Call entry from the notification screen:

䊳 Highlight the entry and press . (To dial the phone

number, press .)

To display a Missed Call entry from standby mode:

1. Select Menu > Call History > Missed Calls.

2. Highlight the entry you wish to view and press .

Phone Basics

Section 2A: Your Phone: The Basics 35

Calling Emergency Numbers

You can place calls to 911 (dial and press ),
even if your phone is locked or your account is restricted.

When you place an emergency call, your phone automatically

Note:

enters Emergency mode.

During an emergency call, press Options (right softkey) to
display your options. To select an option, highlight it and

press

䢇 Unlock Phone to unlock your phone (appears only if the

䢇 To close the pop-up menu (appears only if the phone is

Tip:

To exit Emergency mode:

.

phone is locked).

unlocked), press the key.

Press Options (right softkey), then phone info & phone
number to display your phone number during an emergency
call.

1. Press to end a 911 call.

2. Press until Emergency mode is exited.

36 Section 2A: Your Phone: The Basics

Enhanced 911 (E911) Information

This phone features an embedded Global Positioning System
(GPS) chip necessary for utilizing E911 emergency location
services where available. When you place an emergency 911
call, the GPS feature of your phone begins to seek
information to calculate your approximate location.
Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or
more to determine and report your approximate location.

Always report your location to the 911 operator when placing an

Note:

emergency call

known as Public Safety Answering Points (PSAPs) may not be
equipped to receive GPS location information from your
phone.

. Some designated emergency call takers,

In-Call Options

Pressing Options (right softkey) during a call displays a list of
features you may use during the course of a call. To select an
option, press the corresponding keypad number or highlight

the option and press . The following options are available
through the Options menu:

Phone Basics

War nin g!

䢇 Turn Speaker On/Off allows you to turn on or off the

Due to higher volume levels, do not place the phone
near your ear during monitor use.

speakerphone.

䢇 Key Mu te or Key Unmute allows you to mute the key tones

on your phone so the other caller cannot hear you
pressing any keys on your handset.

䢇 Contacts accesses the Contacts menu.
䢇 Messaging accesses the Messaging menu options.

Section 2A: Your Phone: The Basics 37

䢇 3-Way Call allows you to talk to two different people at the

same time. (For more information, see “Making a Three­Way Call” on page 204.)

䢇 Call History checks your call log for Outgoing, Incoming,

Missed, and Recent calls. You can also erase the logs from
this menu.

䢇 Vo ice Mem o allows you to record incoming audio from

your conversation. (For more information, see “Managing
Voice Memos” on page 136.)

䢇 Tools accesses the Tools menu options.
䢇 Phone Info displays the following menu:

(1) Phone Number
(2) Icon Glossary
(3) Version
(4) Advanced

During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.

38 Section 2A: Your Phone: The Basics

End-of-Call Options

After receiving a call from or making a call to a phone number
that is not in your Contacts, the phone number and the
duration of the call are displayed. The left softkey displays
the Save option. Select this option if you wish to add the new
number to your Contacts. (See “Saving a Phone Number”
below.)

After receiving a call from or making a call to a phone number
that is already in your Contacts, the entry name and phone
number and the duration of the call are displayed. The Right

Softkey ( ) displays the option Send Msg. Press the Right

Softkey ( ) if you wish to send the contact a message.

The End-of-Call options are not displayed for calls identified

Note:

as No ID or Restricted.

Saving a Phone Number

Your phone can store up to five phone numbers in each
Contacts entry up to a total of 500 phone numbers. Each
entry’s name can contain up to 20 characters. Your phone
automatically sorts the Contacts entries alphabetically.
(For more information, see Section 2F: Using Contacts on
page 99.)

To save a number from standby mode:

1. Enter a phone number and press .

2. Select New Entry or Existing Entry and press .

Phone Basics

The New Entry screen does not display for the first entry saved

Note:

into the contacts. Skip to step 3 if you are entering the first
number in the contacts.

Section 2A: Your Phone: The Basics 39

If Existing Entry was selected, press OK to launch the Find

Note:

screen. Locate the desired contact and add the additional
number to the selected entry.

3. Use your navigation key to select a label (Mobile, Home,

Wor k, Pager, or Others) and press .

4. Enter a name for the entry using the numeric keys. Press

to select the desired entry method T9(English),

Alpha, Symbo l, or Number. (See “Entering Text” on page

44.)

5. When you’ve finished entering the name, press to

return to the contact entry.

6. Press for Done to save the entry.

Finding a Phone Number

You can search Contacts entries for phone numbers that
contain a specific string of numbers.

To find a phone number:

1. While in standby mode, enter three or more of the last

digits of the phone number. (The more numbers you
enter, the more specific the search becomes.)

2. Press Options () and select Find. (All Contacts entries

matching the entered numbers will be displayed.)

3. To display the Contacts entry that contains the phone

number you entered, highlight the entry and press .

To dial the number, press .

40 Section 2A: Your Phone: The Basics

Dialing and Saving Phone Numbers With Pauses

You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers.

There are two types of pauses available on your phone:

䢇 Hard Pause sends the next set of numbers when you press

the left softkey button.

䢇 2sec Pause automatically sends the next set of numbers

after two seconds.

You can have multiple pauses in a phone number and

Note:

combine two-second and hard pauses.

To dial or save phone numbers with pauses:

1. Enter the phone number.

2. Press Options ( ) and select either Hard Pause or 2sec

Pause.

3. Enter additional numbers.

4. Press .

– or –

Press Options () > Save to save the number in your
Contacts.

When dialing a number with a hard pause, press the Talk to

Note

send the next set of numbers.

Phone Basics

Section 2A: Your Phone: The Basics 41

Plus (+) Code Dialing

When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location (for example, 011 for international calls
placed from the United States).

To make a call using Plus Code Dialing:

1. Press and hold until a “+” appears on your phone

display.

2. Dial the country code and phone number you’re calling

and press . (The access code for international dialing
will automatically be dialed, followed by the country

code and phone number.)

Dialing From the Contacts List

To dial directly from a Contacts entry:

1. Select Menu > Contacts > Find.

Shortcut:

2. Highlight the entry you want to call and press .

Press Contact s (right softkey) to list entries.

– or –
To dial another number from the entry, highlight the

name and press , then highlight the number you

wish to call and press .

42 Section 2A: Your Phone: The Basics

Using Speed Dialing

You can store up to 98 numbers in your phone’s speed dial
memory to make contacting friends and family as easy as
pressing a button or two. With this feature, you can dial
speed dial entries using one key press for locations 2-9 or two
key presses for locations 10-99.

To use One-Touch Dialing for speed dial locations 2-9:

䊳 Press and hold the appropriate key for approximately

two seconds. The display confirms that the number has
been dialed when it shows the name and number of the
speed dial.

To use Two-Touch Dialing for speed dial locations 10-99:

1. Press the first digit.

2. Press and hold the second digit for approximately two

seconds. The display confirms that the number has been
dialed when it shows the name and number of the
speed dial.

Speed dialing is not available when you are roaming; when

Note:

you are roaming off the Nationwide Sprint PCS Network, you
must always dial using 11 digits (1 + area code + number).

Phone Basics

Section 2A: Your Phone: The Basics 43

Entering Text

Selecting a Character Input Mode

Your phone provides convenient ways to enter words, letters,
punctuation, and numbers whenever you are prompted to
enter text (for example, when adding a Contacts entry or
when using Sprint PCS Mail and SMS Text Messaging).

To change the character input mode:

1. When you display a screen where you can enter text,

press the right softkey to change the character input
mode.

2. Select one of the following options:

䡲 VoiceMode to enter text by speaking into your

phone. Speech is converted to text and displayed on
screen (see page 135).

䡲 T9(English) to enter text using a predictive text

entering system that reduces the number of keys
that need to be pressed while entering a word
(see page 45).

䡲 Alpha to cycle through the alpha characters

associated with the letters on the keypad
(see page 46).

䡲 Sym bol to enter symbols (see page 47).
䡲 Number to enter numbers by pressing the numbers

on the keypad (see page 47).

䡲 Preset Msg to enter preprogrammed messages (see

page 47).

䡲 Recent Msg to enter a message from a list of

previous messages.

䡲 Emoticons to enter “emoticons” (see page 47).

44 Section 2A: Your Phone: The Basics

When entering text, press the * (Shift) key to change letter

Tip:

capitalization (Abc > ABC > abc).

Voic eM od e

VoiceMode dictation software allows you to convert your
speech to text when sending a text message. With VoiceMode,
you can address an email or SMS text message in one step. You
can also customize the VoiceMode dictionary by adding your
own words. (For more information, see.)

Entering Characters Using T9 Text Input

T9 Text Input lets you enter text in your Sprint Power Vision
Phone by pressing keys just once per letter. (To select the T9
Wor d mode when entering text, see “Selecting a Character
Input Mode” on page 44.)

T9 Text Input analyzes the letters you enter using an intuitive
word database and creates a suitable word. (The word may
change as you type.)

To enter a word using T9(English) Text Input:

1. Select the T9(English) character input mode. (See

“Selecting a Character Input Mode” on page 44.)

2. Press the corresponding keys once per letter to enter a

word (for example, to enter the word “Bill,” press

). (If you make a mistake, press

to erase a single character. Press and hold to delete
an entire entry.)

If the word you want does not display after you have entered

all the letters, press to scroll through additional word

selections. To accept a word and insert a space, press .

Phone Basics

Section 2A: Your Phone: The Basics 45

Entering Characters by Tapping the Keypad

To enter characters by tapping the keypad:

1. Select the Abc mode (See “Selecting a Character Input

Mode” on page 44).

2. Press the corresponding keys repeatedly until the

desired letter appears (for example, to enter the word

“Bill,” press twice, three times, three

times, and three times again). (If you make a

mistake, press to erase a single character. Press and

hold to delete an entire entry

By default, the first letter of an entry is capitalized and the
following letters are lower cased. After a character is entered,
the cursor automatically advances to the next space after two
seconds or when you enter a character on a different key.

Characters scroll in the following order:

. ,@ 1 ? ! * # / T U V 8

A B C 2 W X Y Z 9

D E F 3 0

G H I 4 Space

J K L 5 Shift

M N O 6

P Q R S 7

.

46 Section 2A: Your Phone: The Basics

Entering Numbers, Symbols, Smileys, and Preset Messages

To enter numbers:

䊳 Select the Number mode and press the appropriate key.

(See “Selecting a Character Input Mode” on page 44.)

To ent er s ym bo ls :

䊳 Select the Symbol mode. (See “Selecting a Character

Input Mode” on page 44.) To enter a symbol, press the
appropriate key indicated on the display.

To enter “emoticons” (smileys):

䊳 Select the Emoticons mode and press the

appropriate key. (See “Selecting a Character Input
Mode” on page 44.)

To enter preset messages:

1. Select the Preset Msg mode. (See “Selecting a Character

Input Mode” on page 44.)

2. Scroll to the desired preprogrammed message and

press

Note:

.

Preset messages make composing text messages even easier
by allowing you to enter preset messages, such as “Meet me
at,” “Let’s get lunch,” or a customized preset message of your
own. (For more information on preset messages, please see
“Managing Preset Messages” on page 63.)

Phone Basics

To enter recent messages:

1. Select the Recent Msg mode. (See “Selecting a Character

Input Mode” on page 44.)

2. Scroll to the desired previous message and press

.

Section 2A: Your Phone: The Basics 47

48

Section 2B

Controlling Your Phone’s Settings

In This Section

⽧ Sound Settings

⽧ Display Settings

⽧ Location Settings

⽧ Messaging Settings

⽧ Airplane Mode

⽧ TTY Use With Sprint PCS Service

⽧ Phone Setup Options

⽧ Call Setup Options

Using the menu options available on your phone, you can
customize your phone to sound, look, and operate just the way
you want it to. This section describes how you can change your

phone’s settings to best suit your needs. Take a few moments
to review these options and to adjust or add settings that are
right for you.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 49

Sound Settings

Ringer Types

Ringer types help you identify incoming calls and messages.
You can assign ringer types to individual Contacts entries,
types of calls, and types of messages.

䢇 Preprogrammed Ringers include a variety of standard

ringer types and familiar music.

䢇 Vibrating Ringer alerts you to calls or messages without

disturbing others.

䢇 Downloaded Ringers can be downloaded right to your

phone.

Selecting Ringer Types for Voice Calls

Your phone provides a variety of ringer options that allow you
to customize your ring and volume settings. These options
allow you to identify incoming calls by the ring.

To select a ringer type for voice calls:

1. Select Menu > Settings > Sounds > Ringer Type >

Voi ce Cal ls.

2. Select With Caller ID or No Caller ID.

3. Select Single Tones, Ring Tones, Melodies, My Content, or

My Videos and press . (The list of ringers or videos is

displayed.)

4. Use your navigation key to scroll through the available

ringers. A sample ringer will sound as you highlight
each option.

5. Press .

50 Section 2B: Controlling Your Phone’s Settings

Selecting Ringer Types for Messages

To select a ringer type for messages:

1. Select Menu > Settings > Sounds > Ringer Type > Messages.

2. Select Voi ce ma il , Text Message, or Picture Mail.

3. Select Single Tones, Ring Tones, Melodies, or My Content

and press . (The list of preprogrammed ringers is
displayed.)

4. Use your navigation key to scroll through the available

ringers. A sample ringer will sound as you highlight
each option.

5. Press to assign the desired ringer.

Selecting Ringer Types for Scheduled Events

To select a ringer type for scheduled events:

1. Select Menu > Settings > Sounds > Ringer Type > Schedule.

2. Select Single Tones, Ring Tones, Melodies, or My Content

and press . (The list of preprogrammed ringers is
displayed.)

3. Use your navigation key to scroll through the available

ringers. A sample ringer will sound as you highlight
each option.

4. Press to assign the desired ringer.

Selecting Ringer Types for Roam Ringer

To select a ringer type for the roam ringer:

1. Select Menu > Settings > Sounds > Ringer Type >

Roam Ringer.

2. Select Normal, or Distinctive and press .

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 51

Selecting a Key Tone

Your phone offers a number of options for selecting the
audible tones accompanying a key press. (Longer tone
lengths may be better for tone recognition when dialing
voicemail or other automated systems.)

To sele ct a ke y t on e:

1. Select Menu > Settings > Sounds > Key Tone.

2. Select Tone Type and press

3. Select DTMF, Xylophone, or Vo ic e and press .

.

52 Section 2B: Controlling Your Phone’s Settings

Key Tone Level

Your phone allows you to set the desired volume level of the
key tones.

To set the key tone level:

1. Select Menu > Settings > Sounds > Key Tone.

2. Select Key Tone Level and press

.

3. Press up or down until you hear the desired tone

level and press

.

Key Tone Length

The key tone length allows you to choose between short or
long tones when pressing a key. Longer tone lengths may be
better for tone recognition when dialing voicemail or other
automated systems.

To set the key tone length:

1. Select Menu > Settings > Sounds > Key Tone > Tone Length.

2. Select Short or Long and press

.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 53

Adjusting the Phone’s Volume Settings

You can adjust your phone’s volume settings to suit your
needs and your environment.

To adjust the phone’s ringer volume:

1. Select Menu > Settings > Sounds > Volu me > Rin ger.

2. Using the navigation key, select Separate Volume. (Select

Always Vibrate to make the ringer vibrate at any volume

level.)

Separate Volume is not available for Ringer volume.

Note:

3. Use the navigation key to choose a volume level and

select

Done ().

You can adjust the ringer volume in standby mode (or the

Tip:

earpiece volume during a call) by using the volume key on the
left side of your phone.

To adjust your phone’s volume settings:

1. Select Menu > Settings > Sounds > Volu me > Advan ced .

2. Select Text Message, Picture Mail, Voice Mail, Alarms, or

App. Volume.

3. Using the navigation key, select Separate Volume. (Select

Always Vibrate to make the ringer vibrate at any volume

level.)

4. Use the navigation key to choose a volume level and

select

Done ().

54 Section 2B: Controlling Your Phone’s Settings

Alert Notification

Your phone can alert you with an audible tone when you
change service areas, once a minute during a voice call, when
the signal fades, when powering your phone on or off, or
when a call has been connected.

To enable or disable alert sounds:

1. Select Menu > Settings > Sounds > Alerts.

2. Select Minute Beep, Service, Con nect, or Sig. Fade Tone and

press .

If Power On or Power Off is selected, choose Off, Mystery,

Note:

Crystal, or Exciting and press OK

3. Select On or Off and press .

Silence All

There may be times when you need to silence your phone
entirely. The phone’s Silence All option allows you to mute all
sounds without turning your phone off.

To activate Silence All:

䊳 With the phone open, press and hold the volume

key down in standby mode. (The screen will display
“Silence All.”)

To deactivate Silence All:

䊳 Press the volume key up repeatedly to select a desired

volume level.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 55

Display Settings

Changing the Text Greeting

The text greeting can be up to 14 characters and is displayed
on your phone’s screen in standby mode. You may choose to
keep the phone’s default greeting (“Sprint”), or you may enter
your own custom greeting.

To display or change your greeting:

1. Select Menu > Settings > Display > Greeting > Custom.

2. Enter a custom greeting using your keypad and press

. (See “Entering Text” on page 44.) (To erase the
existing greeting one character at a time, press . To
erase the entire greeting, press and hold .)

Changing the Backlight Time Length

The backlight setting lets you select how long the display
screen and keypad are backlit after any key press is made.

To change the backlight setting:

1. Select Menu > Settings > Display > Backlight > Main

Display.

2. Select a time setting and press .

To change the keypad setting:

1. Select Menu > Settings > Display > Backlight > Keyp ad.

2. Select a time setting and press .

Long backlight settings affect the battery’s talk and standby

Note:

times.

56 Section 2B: Controlling Your Phone’s Settings

To change the brightness setting:

1. Select Menu > Settings > Display > Backlight > Brightness.

2. Select the desired brightness and press .

To change the sub contrast setting:

1. Select Menu > Settings > Display > Backlight >

Sub Contrast.

2. Select Lowest, Low, Med, High, or Highest and press .

Changing the Display Screen

Your phone offers options for what you see on the main LCD
screen and on the sub LCD screen.

To change the display images on the main LCD screen:

1. Select Menu > Settings > Display > Screen Saver.

2. Select Main LCD.

3. Select Preset Images, My Content, or My Albums and

press .

4. Choose the desired image and press Assign ().

To change the display images on the sub LCD screen:

1. Select Menu > Settings > Display > Screen Saver.

2. Select Sub LCD.

3. Select Preset Images or Main LCD Image and press .

Your Phone’s Settings

4. Choose the desired image and press Assign ().

Section 2B: Controlling Your Phone’s Settings 57

Changing the Brightness

You can adjust your screen’s brightness to suit your
surroundings.

To adjust the display’s brightness:

1. Select Menu > Settings > Display > Backlight > Brightness.

2. Press your navigation key up or down to adjust the

brightness and press Done ()

.

Changing the Phone’s Menu Style

Your phone allows you to choose how the menu appears on
your display screen.

To select the display’s menu style:

1. Select Menu > Option ()

Menu Style.

>

2. Select 3x4 Black or 3x4 White to view each main menu

item as an animated icon or List White to view the main
menu as a list with an animated icon, and press .

Changing the Font Color

You can customize your phone’s display font by selecting a
color scheme or style to reflect your personality.

To change the display’s theme color:

1. Select Menu > Settings > Display > Dialing Font

Color.

2. Select Basic, Rainbow, Monochrome, or Hyphenate and

press .

58 Section 2B: Controlling Your Phone’s Settings

> Basic >

Changing the Dialing Font

This setting allows you to adjust the display appearance
when dialing phone numbers.

To change the dialing font:

1. Select Menu > Settings > Display > Dialing Font

Size

.

2. Select Large, Normal, or Small and press

> Basic >

.

Alternative Dialing Fonts

In addition to the normal display font, your phone also
includes two new display fonts called Feather and Post it.
These fonts display graphical representations onscreen when
dialing.

To select a dialing font:

1. Select Menu > Settings > Display > Dialing Font

.

2. Select Feather and press .

Changing the Foreground

Choose whether you want your phone’s clock or calendar to
display on screen in analog mode, digital mode, or with time
and date.

To change the appearance on the standby screen:

1. Select Menu > Settings > Display > Set Foreground.

2. Select Digital Clock, Analog Clock, Calendar, or Others and

press .

3. Press the navigation key left or right to display the

available screen locations.

4. Press Assign ( ) to apply the foreground setting.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 59

Color Set Type

Choose between black or white menu backgrounds.
Depending on viewing conditions, it might be helpful to
modify these settings.

To set the color set type:

1. Select Menu > Settings > Display > Color Set Type.

2. Select White or Black and press .

60 Section 2B: Controlling Your Phone’s Settings

Location Settings

Your phone is equipped with a Location feature for use in
connection with location-based services that may be
available in the future.

The Location feature allows the network to detect your
position. Turning Location off will hide your location from
everyone except 911.

Turning Location on will allow the network to detect your

Note:

position using GPS technology, making some Sprint PCS
applications and services easier to use. Turning Location off
will disable the GPS location function for all purposes except
911, but will not hide your general location based on the cell
site serving your call. No application or service may use your
location without your request or permission. GPS-enhanced
911 is not available in all areas.

To enable your phone’s Location feature:

1. Select Menu > Settings

> Others >

disclaimer is displayed.)

2. Read the disclaimer and press .

3. Select On or Off press

When the Location feature is on, your phone’s standby screen

will display the icon. When Location is turned off, the
icon will be displayed.

Location

. (The Location

.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 61

Messaging Settings

Staying connected to your friends and family has never been
easier. With your phone’s advanced messaging capabilities,
you can send and receive many different kinds of text
messages without placing a voice call.

Your phone’s messaging settings make text messaging even
faster and easier by letting you decide how you would like to
be notified of new messages, create a signature with each
sent message, and create your own canned messages, to
name just a few.

Setting Message Alerts

When new messages arrive, you can choose to have your
phone notify you by playing an audible alert.

To hear an alert when you receive a new message:

1. Select Menu > Messaging

Message Alert.

2. Select Vol um e, Ty pe , or Reminder and press .

3. Select the desired options and press .

Deleting Old Messages

You can delete messages that you’ve already read whenever
you like, or you can have your phone delete them
automatically for you when your phone's message memory
becomes full.

To automatically delete read messages:

1. Select Menu > Messaging

Auto-Erase.

2. Select Ye s or No and press .

> Settings > General >

> Settings > General >

62 Section 2B: Controlling Your Phone’s Settings

Adding a Customized Signature

Each message you send can have a customized signature to
reflect your personality.

To add a customized signature to each sent message:

1. Select Menu > Messaging

Signature

Edit

.

> Settings > Text Message >

2. Select On and press . (If you do not wish to attach a

signature to your outgoing messages, select Off and
press

.)

3. Enter your signature and press . (See “Entering Text”

on page 44.)

Managing Preset Messages

Your phone is programmed with 10 preset messages to help
make sending text messages faster and easier. These
messages, such as “Where are you?,” “Let’s get lunch,” and
“Meet me at,” can be customized or deleted to suit your
needs. You can even add your own preset messages to the list
(up to 20 messages total).

To edit or delete a preset message:

1. Select Menu > Messaging

Preset Messages. (The list of preset messages is

displayed.)

> Settings > General >

2. To edit or delete a preset message, highlight it and press

Edit ( ) (see “Entering Text” on page 44).

– or –

Select Options

selected message. Select Ye s to confirm. (Select No to
cancel the deletion.)

(), then select Erase to delete the

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 63

To add a new preset message:

1. Select Menu > Messaging

> Settings > General >

Preset Messages. (The list of preset messages is

displayed.)

2. To add a new message, select the desired message

location, press Options () and select Add New.

3. Enter your message (see “Entering Text” on page 44),

and press . (Your new message will be added to the
beginning of the list.)

Text Message Settings

Text Message settings allow you to configure the options
associated with the text messages sent from your phone.
These options include:

䡲 Save in Outbox - allows you to save a copy of a sent

message in your outbox.

䡲 Priority - allows you to set a priority level of Normal

or Urgent for text messages.

䡲 Call Back # - allows you to set the call back number

for the recipient to view when receiving a text

message.

䡲 Edit Signature - allows you to set up your signature

which will append itself to the end of all text

messages sent from your phone.

To save new messages in outbox:

1. Select Menu > Messaging

> Settings > Text Message >

Save in Outbox.

2. Select Ye s or No and press .

64 Section 2B: Controlling Your Phone’s Settings

To set the priority level:

1. Select Menu > Messaging

> Settings > Text Message >

Priority.

2. Select Normal or Urgent and press .

To set the Call Back #:

1. Select Menu > Messaging

> Settings > Text Message >

Call Back #.

2. Select None, your phone number (xxx-xxx-xxxx), or Other

and press .

To set up your signature:

1. Select Menu > Messaging

> Settings > Text Message >

Edit Signature.

2. Select On or Off and press .

3. If On is selected, enter you signature using the keypad

and press for Done.

Voice SMS Options

These settings allow you to configure the Voice SMS settings
that are used when sending SMS Voice messages to others.
These options include:

䡲 Speakerphone - allows you to turn the speakerphone

on or off for recording SMS Voice messages.

䡲 From Name - allows you to enter a name that will

display when the recipient receives an SMS Voice

message.

To turn speakerphone on or off:

1. Select Menu > Messaging

> Settings > Voi ceS MS O pt. >

Speakerphone.

2. Select On or Off and press .

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 65

To enter the from name:

1. Select Menu > Messaging

From Name.

> Settings > Voi ceS MS O pt. >

2. Enter the desired name using the keypad and press .

Airplane Mode

Airplane Mode allows you to use many of your phone’s
features, such as Games, Music, Notepad, Voice Memos, etc.,
when you are in an airplane or in any other area where
making or receiving calls or data is prohibited. When your
phone is in Airplane Mode, it cannot send or receive any calls
or access online information.

To set your phone to Airplane Mode:

1. Select Menu > Settings

> Others >

2. Read the disclaimer and press .

3. Select On, Off, or On PowerUp and press

While in Airplane Mode, your phone’s standby screen will
display “Phone off.”

Airplane Mode

.

.

66 Section 2B: Controlling Your Phone’s Settings

TTY Use With Sprint PCS Service

A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities to communicate by telephone.

Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone and
TTY device will connect via a special cable that plugs into your
phone’s headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase
the connector cable.

When establishing your Sprint PCS Service, please call Sprint
Customer Service via the state Telecommunications Relay

Service (TRS) by first dialing . Then provide
the state TRS with this number: 866-727-4889.

To turn TTY Options on or off:

1. Press

2. Press .

3. Select TTY Off, TTY Full, TTY + Hear, or TTY + Talk and

Note:

Menu > Settings > Others > TTY Options from

standby mode. (An informational message is displayed.)

press .

In TTY Mode, your phone will display the TTY access icon
when a headset or TTY device is plugged in.

If TTY mode is enabled, the audio quality of non-TTY
devices connected to the headset jack may be impaired.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 67

WAR NI NG

911 Emergency Calling

Sprint recommends that TTY users make emergency
calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 911 may be
corrupted when received by public safety answering
points (PSAPs), rendering some communications
unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the
FCC, and the wireless industry and PSAP community
are currently working to resolve this.

Updating Phone Software

The update phone software option allows you to download
and update the software in your phone automatically. Only
the internal software is updated; no contact entries or other
information saved to your phone will be deleted.

To update your phone:

1. Press

2. Follow the onscreen instructions.

Menu > Settings > Others > Update Phone SW from

standby mode.

68 Section 2B: Controlling Your Phone’s Settings

Phone Setup Options

Favorites

Your phone offers you the option of assigning favorite or

often-used functions. Selecting Favorit es ( ) in standby
mode will launch your personal favorite list.

To assign your shortcut key:

1. Select Favor ites ().

2. Select the desired location and select Options () >

Replace.

3. Press the navigation key up or down to highlight the

desired function and press

Display Language

You can choose to display your phone’s onscreen menus in
English or in Spanish.

To assign a language for the phone’s display:

1. Select Menu > Settings > Others > Language.

2. Select English or Español and press .

.

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 69

Call Setup Options

Call Setup options allow you to set up the following options:

䢇 Abbreviated Dialing allows you to program a five- or six-

digit prefix for commonly used phone numbers.

䢇 Contacts Match allows you to turn on or off the contacts

matching feature.

䢇 Restriction allows you to restrict outgoing calls.
䢇 Call Answer allows you to set up how you answer

incoming calls.

䢇 Auto Answer allows you to answer incoming calls

automatically with the optional hands-free car kit.

Call Answer Mode

You can determine how to answer incoming calls on your

phone, whether you want to be required to press , to
press any number key, or simply to open the phone.

To set call answer mode:

1. Select Menu > Settings >

2. To select an option, highlight it and press

䡲 Any Key to allow an incoming call to be answered by

opening the phone or pressing any key.

䡲 Ta lk Key to require

incoming calls

䡲 Flip Open to answer the call when the phone is

opened.

Others > Call Setup > Call Answer.

to be pressed to answer all

.

.

70 Section 2B: Controlling Your Phone’s Settings

Auto Answer Mode

You may set your phone to automatically pick up incoming
calls when connected to an optional hands-free car kit
or headset.

To set Auto Answer mode:

1. Select Menu > Settings > Others > Call Setup >

Auto Answer.

2. Highlight Yes and press to answer calls

automatically when the phone is connected to a hands­free car kit or a headset (sold separately). Remember,
your phone will answer calls in Auto Answer mode even
if you are not present.

Abbreviated Dialing

Abbreviated dialing allows you to program a five- or six-digit
prefix for commonly used phone numbers. When abbreviated
dialing is on, you can enter the last four or five digits of any
phone number that matches the five- or six-digit prefix, and
the number is dialed.

To set up abbreviated dialing:

1. Select Menu > Settings > Others > Call Setup > Abbrev. Dial.

2. Select On or Off and press .

3. Input the five- or six-digit prefix (for example, area code

and prefix) and press .

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 71

Making an Abbreviated Dial Call

To make a c al l:

1. Enter the last four or five digits of the prefix phone

number.

2. Abbrev. Dial is displayed in the lower left corner with the

prefix digits displayed.

If there is more than one contact entry that matches the last

Note:

four or five digits, a list is displayed which allows you to select
the desired number to call.

3. Press to make the call.

Contacts Match

With the Contacts Match feature, your phone displays the
contact’s name and phone number if the incoming call or
outgoing call is in your Contacts list.

To access Contacts Match:

1. Select Menu > Settings > Others > Call Setup >

Contacts Match.

2. Select On or Off and press .

72 Section 2B: Controlling Your Phone’s Settings

Restriction

Allows you to restrict outgoing call options by selecting one
of the following options:

䢇 Allow all to allow outgoing calls to be made (no

restrictions).

䢇 Contacts Only to allow outgoing calls to only those

numbers saved in the Contacts list.

䢇 Special# Only to allow outgoing calls to only the numbers

set up in the special numbers list. (See “Using Special
Numbers” on page 79.)

To access call restriction:

1. Select Menu > Settings > Others > Call Setup > Restriction.

2. Enter your lock code.

3. Select Outgoing Call and press .

4. Select Allow all, Contacts Only, or Special# Only and

press .

Your Phone’s Settings

Section 2B: Controlling Your Phone’s Settings 73

Customizing the User Interface

Your phone allows you customize the user interface (UI) of
the Standby Screen, Main Menu, and My Favorites settings
with your choice of downloaded themes to reflect your
personality. You can download the latest themes directly into
your phone using My Content.

Downloading Themes

To download an available theme to your phone:

1. Select Menu > My Content > Themes > Get New Themes.

(The browser will launch and take you to the
corresponding download menu.)

2. Once you’ve selected a theme you wish to download,

highlight it and press or press Go (). (For more
information on navigating the Web, see “Navigating

the Web” on page 196.)

3. From the information page, select Buy. (The theme will

download automatically. When the “New Download”
screen appears, the theme has been successfully
downloaded to your phone.)

Changing Display Themes

You can change your phone’s display appearance by selecting
the downloaded themes.

To change the display themes:

1. Select Menu > Settings > Display > Set Theme.

2. Select Classic View or Tropi cal, or any of the other

available downloaded themes, and press .

74 Section 2B: Controlling Your Phone’s Settings

Section 2C

Setting Your Phone’s Security

In This Section

⽧ Accessing the Security Menu

⽧ Using Your Phone’s Lock Feature

⽧ Using Special Numbers

⽧ Erasing Contacts

⽧ Erasing My Content

⽧ Erasing Pic/Video

⽧ Erasing Voice Memos

⽧ Erasing Messages

⽧ Resetting Your Default Settings

⽧ Resetting Your Favorites

⽧ Resetting Your Phone

⽧ Security Features for Sprint PCS Vision

Your Phone’s Secur ity

By using the security settings on your phone, you receive peace of
mind without sacrificing flexibility. This section will familiarize

you with your phone’s security settings. With several options
available, you can customize your phone to meet your
personal needs.

Section 2C: Setting Your Phone’s Security 75

Accessing the Security Menu

All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.

To access the Security menu:

1. Select Menu > Settings

> Security

.

2. Enter your lock code to display the Security menu.

If you can’t recall your lock code, try using the last four digits

Tip:

of either your Social Security number or wireless phone
number or try 0000 or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4PCS (4727).

Using Your Phone’s Lock Feature

Locking Your Phone

When your phone is locked, you can only receive incoming
calls or make calls to 911, Sprint Customer Service, or special
numbers. (See “Using Special Numbers” on page 79.)

To lock your phone:

1. From the Security menu, select Lock Phone.

2. Highlight Lock Now and press . (To set your phone to

lock the next time it is turned on, select On Power-Up
and press

.)

76 Section 2C: Setting Your Phone’s Security