Sprint Nextel M500 User Manual

Sprint Power VisionSM Phone M500 by Samsung®

www.sprint.com

Printed in China.

ZH08_PMm500_080806_F5

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . 4

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2A. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 25

Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . 29

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 49

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Call Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Customizing the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 75

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Lock Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Erasing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Erasing My Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Erasing Pic/Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Erasing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Resetting Your Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Resetting Your Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Security Features for Sprint PCS Power Vision . . . . . . . . . . . . . . . 85

2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 87

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . 97

Prepending a Phone Number From Call History . . . . . . . . . . . . . 98

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . 104

Editing a Contacts Entry’s Phone Number . . . . . . . . . . . . . . . . . . 104

Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . 106

Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

2G. Using the Phone’s Scheduler and Tools . . . . . . . . . . .109

Using Your Phone’s Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Using Your Phone’s Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using Your Phone’s Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 123

Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Using Call <Name or #> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using Send Email <Name> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Using Send Text <Name> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Using Lookup <Name> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Using Go To <App> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Using Check <Item> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

VoiceMode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

2I. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . .139

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Storing Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Sending Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Managing Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . 158

Printing Pictures Using PictBridge . . . . . . . . . . . . . . . . . . . . . . . . . 163

Settings and Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

2J. Using Your Phone’s Built-in Media Player . . . . . . . . . 167

Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . 168

Accessing Your Media Player’s Channel Listings . . . . . . . . . . . . 169

Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

2K. Using Bluetooth Wireless Technology . . . . . . . . . . . . 175

Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . 177

Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Sending All Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Exchange FTP folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Section 3: Sprint PCS Service Features . . . . . . . . . . . . .185

3A. Sprint PCS Service Features: The Basics . . . . . . . . . . .187

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

3B. Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . 207

Getting Started With Sprint PCS Voice Command . . . . . . . . . . 208

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . 210

Accessing Information Using Sprint PCS Voice Command . . 211

Section 4: Safety and Warranty Information . . . . . . .213

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 215

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Maintaining Safe Use of and Access to Your Phone . . . . . . . . . 217

Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . 219

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . .225

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Welcome to Sprint

Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want.

This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint.

Welcome and thank you for choosing Sprint.

Introduction

This Phone Guide introduces you to Sprint PCS Service and all the features of your new phone. It’s divided into four sections:

⽧ Section 1: Getting Started

⽧ Section 2: Your Phone

⽧ Section 3: Sprint PCS Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information.

You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you’ll be ready to use your phone in no time.

Phone Guide Note:

WAR NI NG

Due to updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.com and sign on to My PCS to access the most recent version of the phone guide.

Please refer to the Important Safety Information section on page 215 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.

Your Phone’s Menu

The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 29.

Press Menu > Options to display the following:

OPTIONS (RIGHT SOFTKEY)

1: Menu Style

1: 3x4 Black 2: 3x4 White 3: List White

WEB

CALL HISTORY

1: Outgoing Calls

2: Incoming Calls

3: Missed Calls

4: Recent Calls

MEDIA PLAYER

1: Channel Listing

2: Memory Card

3: Play List

ON DEMAND

MISSED ALERTS

MUSIC

MY CONTENT

1: Games

iii

1: Get New Games 2: My Content Manager Games 3: Midnight Pool 4: PAC-MAN / Ms. PAC-MAN DEMO 5: Tetris Demo 6: World Poker Tour Demo 7: ZUMA Demo

2: Themes

1: Get New Themes 2: My Content Manager Themes 3: Classic View 4: Tropical

3: Ringers

1: Get New Ringers 2: My Content Manager Ringers 3: Larry Cable Guy

4: Screen Savers

1: Get New Screen Savers 2: My Content Manager Screen Savers 3: Screen Saver Preview

5: Applications

1: Get New Applications 2: My Content Manager Applications 3: ToneMaker DJ-Create Music Tones 4: Zagat Trial

6: IM & Email

1: Get New IM & Email 2: My Content Manager IM & Email 3: Instant Messaging 4: Yahoo! Mail download

7: Call Tones

MESSAGING

1: Send Message

1: Text 2: Picture Mail 3: Hand.Msg 4: VoiceSMS

2: Text Message

1: Inbox 2: Outbox 3: Drafts 4: Send Text

3: Picture Mail

1: Inbox 2: Sent Mail 3: Saved Mail 4: Pending

4: VoiceSMS

5: IM & Email

1: Yahoo! Mail download 2: Ins tant Messaging 3: PCS Mail 4: AOL 5: MSN 6: Yahoo! 7: Earthlink 8: Other

6: Voicemail

1: Call Voicemail 2: Clear Envelope

7: Chat & Dating

8: Premium Message

9: Settings

1: General

1: Notification

1: Message & Icon 2: Icon only

2: Preset Messages

1: Can’t talk right now. Send me a message. 2: Call me 3: Where are you? 4: Can you pick up 5: Meet me at 6: Let’s get lunch. 7: The meeting has been cancelled. 8: I’ll be there at 9: What time does it start? 10: I love you! 11: [Empty] 12: [Empty] 13: [Empty] 14: [Empty] 15: [Empty] 16: [Empty] 17: [Empty] 18: [Empty] 19: [Empty] 20: [Empty]

3: Message Alert

1: Volume

1: Voicemail 2: Text Message 3: Picture Mail

2: Type

1: Voicemail 2: Text Message 3: Picture Mail

3: Reminder

1: Off 2: Once 3: Every 2 min

4: Auto-Erase (Yes/No)

2: Text Message

1: Save in Outbox (Yes/No) 2: Priority (Normal/Urgent) 3: Call Back # (None/xxxxxxxxxx/Other)4: Edit Signature (On/Off)

3: VoiceSMS Opt.

1: Speakerphone (On/Off) 2: From Name

TO OL S

1: Mass Storage

1: Connect to PC

2: File Manager

3: Format

4: Memory Info.

2: Voice Service

3: Voice Memo

1: Record 2: Review 3: Erase All

4: Bluetooth

5: Dictionary

1: Search word 2: Wordbook (English/Spanish) 3: Review test (Englishwordbook/Spanish wordbook) 4: Set color (Theme 1-4)

6: Planner

1: Today 2: Scheduler 3: Task List 4: Countdown

7: Memo Pad

8: World Time

1: Set DST

9: Alarm Clock

1: Alarm #1 2: Alarm #2 3: Alarm #3

0: Calculator

*: Set Time (displayed when there is no time information)

PICTURES

1: Camera

Press the right softkey to view the following options:

1: Self-Timer

1: Off 2: 5 Seconds 3: 10 Seconds

2: Fun Tools..

1: Fun Frames

1: Off 2: Pattern 3: Top Secret 4: White 5: Drop 6: Microphone 7: X-mas 8: Sushi 9: Bean 10: Birthday 11: Big Mouth

2: Color Tones

1: Auto 2: Monochrome 3: Sepia 4: Green 5: Aqua 6: Antique 7: Cool 8: Warm

3: Controls..

1: Brightness

2: White Balance

1: Auto 2: Sunny 3: Cloudy 4: Tungsten 5: Fluorescent 6: Manual

4: Settings..

1: Resolution

1: 1.3MP: 1280x960 2: High: 640x480 3: Med: 320x240 4: Low: 176x220

2: Quality

1: Fine 2: Normal 3: Economy

3: Shutter Sound

1: Off 2: Shutter 1 3: Shutter 2 4: Shutter 3 5: Say Cheese

4: View Mode

1: Wide Screen 2: Full Screen

5: Status Bar (On/Off )

6: Save Picture To (Phone/Memory Card)

5: Review Albums

6: Camcorder

vii

2: Camcorder (Video Mail/Long Video)

Press the right softkey to view the following options:

1: Self-Timer

1: Off 2: 5 Seconds 3: 10 Seconds

2: Color Tones

1: Auto 2: Monochrome 3: Sepia 4: Green 5: Aqua 6: Antique 7: Cool 8: Warm

3: Controls..

1: Brightness

2: White Balance

1: Auto 2: Sunny 3: Cloudy 4: Tungsten 5: Fluorescent 6: Manual

4: Settings..

1: Quality

1: Fine 2: Normal 3: Economy

2: Save Video To

1: Phone 2: Memory Card

5: Review Albums

6: Camera

3: Picture Mail

1: Inbox 2: Sent Mail 3: Saved Mail 4: Pending

4: My Albums

1: In Phone 2: Memory Card 3: Online Albums

5: Print

6: PictBridge Print

7: Settings and Info

1: Auto Save To

viii

1: Phone 2: Memory Card

2: Status Bar (On/Off)

3: Account Info

4: View Mode

1: Wide Screen 2: Full Screen

CONTACTS

1: Find

2: Add New Entry

3: Speed Dial #s

4: Group

1: Unassigned 2: Family 3: Friends 4: Colleague 5: VIPs 6: Empty 7: Empty

5: My Name Card

6: Wireless Backup

1: Subscribe 2: Alert 3: Learn More

7: Services

1: Account Info 2: Customer Service 3: Dir Assist 4: Sprint Operator 5: Sprint Voice Command

SETTINGS

1: Display

1: Screen Saver

1: Main LCD

1: Preset Images

1: Image Gallery 01 2: Image Gallery 02 3: Image Gallery 03 4: Image Gallery 04 5: Image Gallery 05 6: Image Gallery 06

2: My Content

1: Images 2: Videos

3: My Albums

2: Sub LCD

1: Preset Images

1: Analog 1-2 2: Digital 1-3

2: Main LCD Image

2: Set Foreground

1: Digital Clock 2: Analog Clock 3: Calendar 4: Others

3: Set Theme

1: Classic View 2: Tropical

4: Color Set Type (White/Black)

5: Dialing Font

1: Basic

1: Color

1: Basic 2: Rainbow 3: Monochrome 4: Hyph enate

2: Size (Large/Normal/Small)

2: Feather

6: Incoming Call

1: With Caller ID

1: Preset Animation

2: My Content

3: My Albums

2: No Caller ID

1: Preset Animation

2: My Content

3: My Albums

7: Greeting (Sprint/Custom)

8: Backlight

1: Main Display

1: Flip Open 2: 30 seconds 3: 15 seconds 4: 8 seconds

2: Keypad

1: Flip Open 2: 30 seconds 3: 15 seconds 4: 8 seconds 5: Off

3: Pwr Save Mode (On/Off)

4: Brightness

1: Level 5-1

5: Sub Contrast

1: Lowest 2: Low 3: Med 4: High 5: Highest

9: Text Entry

1: Auto Capital (On/Off)

2: Personal Dic.

3: Used word Dic. (Yes/No)

4: Display Candidate (Display On/Display Off )

5: Prediction Start (3rd/4th/5th letters)

6: Dual Language (None/Spanish)

7: Insert Space (On/Off)

8: Help

2: Sounds

1: Ringer Type

1: Voice Calls

1: With Caller ID

1: Single Tones 2: Ring Tones 3: Melodies 4: My Content 5: My Videos

2: No Caller ID

1: Single Tones 2: Ring Tones 3: Melodies 4: My Content 5: My Videos

2: Messages

1: Voicemail 2: Text Message 3: Picture Mail

3: Schedule

1: Single Tones 2: Ring Tones 3: Melodies 4: My Content

4: Roam Ringer (Normal/Distinctive)

2: Volume

1: Ringer

1: Ringer Off 2: 1-Beep 3: Level 1 - 8 4: Always Vibrate

2: Advanced

1: Text Message

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

2: Picture Mail

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

3: Voice Mail

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

4: Alarms

1: Use Ringer Volume 2: Separate Volume 3: Always Vibrate

5: App. Volume

1: Sound

1: Use Ringer Volume 2: Separate Volume

2: Game Vibrate (On/Off)

3: Alerts

1: Minute Beep (On/Off) 2: Service (On/Off) 3: Connect (On/Off) 4: Sig. Fade Tone (On/Off) 5: Power On (Off/Mystery/Crystal/Exciting) 6: Power Off (Off/Mystery/Crystal/Exciting)

4: Key Tone

1: Tone Type

1: DTMF 2: Xylophone 3: Voice

2: Key Tone Level

1: Key Tone Off 2: Level 1 - 8

xii

3: Tone Length

1: Short 2: Long

3: Power Vision

1: Enable/Disable Vision 2: Net Guard (On/Off ) 3: Update Profile

4: Voice Service

1: Choice Lists

1: Automatic 2: Always On 3: Always Off

2: Sensitivity

1: Reject More 2: Recommended 3: Reject Less

3: Digit Dialing

1: Adapt Digits 2: Reset Digits

4: Sound

1: Prompts (On/Off)

2: Digits (On/Off )

3: Names (On/Off )

4: Name Settings

1: Speed

1: Faster 2: Recommended 3: Slower

2: Volume

1: Louder 2: Recommended 3: Softer

5: VoiceMode

1: Adapt VoiceMode

2: Reset VoiceMode

3: Tutorial

6: Voice Launch

1: Talk Key 2: Talk Key and Flip Open

7: About

xiii

5: Wireless Backup

1: Subscribe 2: Alert 3: Learn More

6: Security

1: Lock Phone

1: Unlocked 2: On Power-Up 3: Lock Now

2: Lock Pic/Video (On/Off )

3: Change Lock

4: Special #

1: Empty 2: Empty 3: Empty

5: Erase

1: Erase Contacts (Yes/No)

2: Erase My Content (Yes/No)

3: Erase Pic/Video (Yes/No)

4: Erase Voice Memo (Yes/No)

5: Erase Messages (Yes/No)

6: Default Settings (Yes/No)

7: Reset Favorites(Yes/No)

8: Reset Phone (Yes/No)

9: Lock Services

1: Voice: Lock/Unlock 2: Power Vision: Lock/Unlock

7: Roaming

1: Set Mode

1: Automatic 2: Roaming only 3: Sprint

2: Call Guard (On/Off)

3: Data Roam Guard (Always Ask/Never Ask)

8: Launch Pad

1: Up Key

xiv

1: Contacts 2: Voice Memo 3: Scheduler 4: Messaging 5: Voice Service 6: Ringer Type 7: My Content 8: Display 9: Alarms 10: Calculator 11: Media Player 12: Web 13: Inbox 14: VoiceSMS Inbox 15: Send Text 16: Send VoiceSMS 17: Missed Alerts 18: On Demand

2: Down Key

3: Left Key

4: Right Key

9: Others

1: Call Setup

1: Abbrev. Dial (On/Off)

2: Contacts Match (On/Off)

3: Restriction

4: Call Answer

1: Any Key 2: Talk Key 3: Flip Open

5: Auto Answer (CarKit/Headset) (Yes/No)

2: Language

1: English 2: Español

3: Airplane Mode (On/Off/ On Power Up)

4: Location (On/Off)

5: Key Guard

1: Flip-closed 2: After 5 Seconds 3: Off

6: Audio Routing

1: Normal 2: Headset Only

7: TTY Options

1: TTY Off 2: TTY Full 2: TTY + Hear 4: TTY + Talk

8: Update Phone SW

0: Phone Info

1: Phone Number 2: Icon Glossary 3: Version 4: Advanced

*: Bluetooth

1: Enable (On/Off )

2: Visibility

1: Always visible 2: Visible for 3min 3: Hidden

3: Device name

4: Exchange FTP Folder

5: Device Info

IN USE MENU

Press Options (right softkey) to display the following options:

1: Turn Speaker On/Off 2: Key Mute/Unmute 3: Contacts 4: Messaging 5: 3-Way Call 6: Call History 7:Voice Memo 8: Tools 9: Phone Info

xvi

Getting Started

Section 1

Section 1A

Setting Up Service

In This Section

⽧ Getting Started With Sprint PCS Service

⽧ Setting Up Your Voicemail

⽧ Sprint PCS Account Passwords

⽧ Getting Help

Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint PCS Service.

Setting Up Service

Section 1A: Setting Up Service 3

Getting Started With Sprint PCS Service

Determining if Your Phone is Already Activated

If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it.

If your phone is not activated, please refer to the activation card included with your phone.

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press to turn the phone on.

2. Press Unlock ().

To select a softkey, press the softkey button directly below the

Note:

softkey text that appears at the bottom left and bottom right of your phone’s display screen. Softkey actions change according to the screen you’re viewing and will not appear if there is no corresponding action available.

3. Enter your four-digit lock code. (For security purposes,

the code is not visible as you type.)

If you can’t recall your lock code, try using the last four digits

Tip:

of either your Social Security number or wireless phone number or try 0000 or NATL (6285). If none of these work, call Sprint Customer Service at 1-888-211-4PCS (4727).

4 Section 1A: Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated.

To set up your voicemail:

1. From standby mode, press and hold .

2. Follow the system prompts to:

䡲 Create your passcode 䡲 Record your name announcement 䡲 Record your greeting 䡲 Choose whether or not to activate One-Touch

Message Access (a feature that lets you access

messages simply by pressing and holding , bypassing the need for you to enter your passcode)

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail passcode.

For more information about using your voicemail, see “Using Voicemail” on page 188.

Setting Up Service

Section 1A: Setting Up Service 5

Sprint PCS Account Passwords

As a Sprint PCS customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint PCS Vision® or Sprint Power Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

Account Password

If you are the account owner, you’ll have an account password to sign on to Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the invoice for your Sprint PCS Service), you can get a sub-account password at

www.sprint.com.

Voicemail Password

You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 188 for more information on your voicemail password.

Sprint PCS Vision or Sprint Power Vision Password

With your M500 by Samsung, you may elect to set up a Sprint PCS Vision or Sprint Power Vision password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.

For more information, or to change your passwords, sign on to

www.sprint.com or call Sprint Customer Service at

1-888-211-4PCS (4727).

www.sprint .com and to use when calling Sprint

6 Section 1A: Setting Up Service

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