Sprint PCS built the only 100% digital, 100% PCS nationwide
network from the ground up for a new level of clarity. We built
our network to give you what you really want from a wireless
phone: clear sound, private conversations and time-saving
features. Sprint Personal Communication Services
potential to do something even more far-reaching – simplify your
life. Our advanced technology is designed to grow with your
communications needs, so that one day you can rely entirely on
your phone to stay connected.
This guide introduces you to our technology and new phone
through easy-to-follow instructions. For additional help, stop by
any Sprint PCS Center or call Sprint PCS Customer Care from
your phone by dialing
California dial
call 1-888-211-4PCS (4727) (in Southern California call
1-800-455-4551).
(in Southern
). You may also
SM
also has the
Thank you for choosing Sprint PCS.
Our services are provided to you under certain terms and
conditions – all of which are listed in the Terms and Conditions of
Service pamphlet included with your phone.
User Guide
First Things First
Determine If Your Phone Is Pre-Activated
If you received your phone in the mail or purchased it from a
Sprint PCS Center, your phone is already activated and simply
needs to be unlocked. (See “Unlocking Your Phone” on the
following page.)
Activating Your Phone
From a working phone, call Sprint PCS Customer Care toll-free at
1-888-715-4588 (in Southern California call 1-888-PCS-6699).
A Sprint PCS Customer Advocate will collect your information
and help you select your Sprint PCS Service Plan. Once you’ve
made all your selections, he or she will guide you through the
activation process. The call typically takes about 30 minutes, but
may take longer at peak times. Your dual-band Sprint PCS
Touchpoint Phone™ will be ready for use about one hour after
you complete your call.
What you should have handy:
1.Your new dual-band Sprint PCS Touchpoint Phone™
2.The original packaging for your phone
3.Your Social Security number or Tax ID number
4.Your driver’s license number
5.Pen and paper to write down your new Sprint PCS
Phone Number
ii
First Things First
Unlocking Your Phone
If you received your dual-band Sprint PCS Touchpoint Phone™ in
the mail, you may need to unlock it before making calls.
1.Move the On/Off Switch near the antenna to the ON position.
2.Highlight Unlock and press
.
3.Enter your four-digit lock code. For security purposes, the
code will not be visible as you type.
Note: If you can’t recall your lock code, try using the last four digits of
your Social Security number, the last four digits of your Sprint PCS
Phone Number or 0000.
Getting Help
If you need assistance at any time, call Sprint PCS Customer Care
at 1-888-211-4PCS (4727) (in Southern California call
1-800-455-4551). You can also dial
from
your activated dual-band Sprint PCS Touchpoint Phone™ (in
Southern California dial
). A
Sprint PCS Customer Advocate is available to assist you 24
hours a day.
iii
User Guide
iv
Table of Contents
Table of Contents
Welcome to Sprint PCS.......................................................... i
First Things First .....................................................................ii
Determine If Your Phone Is Pre-Activated .................... ii
Activating Your Phone ..................................................... ii
Unlocking Your Phone ....................................................iii
Getting Help .....................................................................iii
Getting to Know Your Phone ................................................ 1
Owner’s Record .............................................................. 89
User Guide Proprietary Notice ..................................... 89
Index ....................................................................................... 91
xi
Getting to Know Your Phone
Getting to Know Your Phone
Highlights
Congratulations on the purchase of your dual-band Sprint PCS
Touchpoint Phone™. This phone is lightweight, easy-to-use,
reliable and offers many significant features:
•Dual-band capability provides access to other PCS CDMA
and analog cellular networks where Sprint PCS has
implemented roaming agreements (page 10)
•Data/Fax feature offers wireless modem capabilities for your
personal computer in digital mode (page 72)
•MiniBrowser provides Internet access in digital mode
(page 61)
•Built-in Scheduler and Call Alarms remind you of events and
important calls (page 51)
•Ninety-nine Phone Book entries store 300 phone numbers
(up to 9 phone numbers per entry) (page 40)
•Graphical icons and text prompts inform you of messages,
events and the status of your phone (page 7)
•A Mouse Key provides easy navigation through menu
options (page 5)
•Assign one of twenty-five ringer tones to any Phone Book
entry (page 46)
1
User Guide
View of Phone
1.On/Off Switch: Lets you power the phone on or off.
2.Antenna: Fixed antenna provides optimum reception for
800 and 1900 MHz frequencies.
3.Power On Indicator/Dual-Color LED: Illuminates green when
the phone powers on or when you receive incoming calls.
Flashes red when you have messages or scheduled alarms.
4.Headset Jack: Provides connection for an optional headset.
5.Volume Control keys: Adjust the Ring Volume in the
Main Menu or the Voice Volume during a call. The keys also
scroll through months in the Calendar or pages in the
MiniBrowser.
6.Mouse Key: Allows quick and easy scrolling through the
menus.
7.OK: Lets you place a call, receive a call, end a call or select
menu options.
8.CLR: Lets you clear an entry or back-up in the menu.
9.Flip: Lets you answer or end calls in Active Flip Mode.
2
Getting to Know Your Phone
➀ On/Off
Switch
➄ Volume
Control
➆ OK➇ CLR
➁ Antenna
➂ Power On Indicator/
Dual-Color LED
➃ Headset Jack
➅ Mouse Key
➈ Flip
3
User Guide
Installing and Removing the Battery
To install the battery, insert the bottom of the battery into the
opening on the back of the phone. Then, push the battery down
until the latch clicks.
To remove the battery, press down on the latch and remove the
battery from the phone.
Turning Your Phone On and Off
To turn your phone on, move the On/Off Switch (near the
antenna) to the ON position. Your phone performs a short
self-test before letting you know it is operational.
If your phone does not turn on, make sure the battery is installed
correctly and is adequately charged or has external power (via
the AC Adapter, Cigarette Lighter Adapter or Hands-Free Car Kit).
To turn your phone off, move the On/Off Switch to the OFF
position.
Main Menu
When your phone acquires Sprint PCS Service, the Greeting (a
banner of text), the current time and date and the Main Menu
are displayed. If you are in a Sprint PCS or authorized analog
cellular provider’s service area, you are ready to send and
receive calls.
4
Getting to Know Your Phone
Setting the Time in Analog Mode
If your phone cannot find Sprint PCS Service, you can enter the
current time. If you have events or Call Alarms scheduled, you will
not be notified if the time is not entered.
To set the time, enter the current time using the keypad and press
.
To wait five minutes to see if your phone finds Sprint PCS Service,
highlight Wait and press
.
Power Save Mode
When the phone is in an area without service for 15 minutes, it
stops searching for service and enters into the Power Save Mode.
When your phone activates this feature, Power Save is
displayed on your screen. The phone automatically checks for
service periodically, or you can check manually by pressing any
key.
Menu Navigation
The Mouse Key lets you scroll circularly through menus quickly
and easily.
Up
Left
Right
Down
5
User Guide
As you navigate through a menu, the options are highlighted
(Highlighted Text Example). Select an option by
highlighting it and pressing
. The scroll bar at the right of
the menu keeps track of your position in the menu at all times.
For example, if you want to view your last incoming call:
1.From the Main Menu, highlight Call Logs and press
. (It may already be highlighted.)
2.Press the Mouse Key down to highlight Incoming Log
and press
.
If you have received any calls, they are displayed on the screen.
Entering Characters Using the Keypad
To enter a letter, punctuation or number when creating
Phone Book or Scheduler entries, press the corresponding key
until the desired character appears. By default, the first letter of a
word is capitalized and following letters are lowercase. Characters
scroll in the following order:
1 . ? , ’ & - @ ( ) \ ~P Q R S 7 p q r s 7
A B C 2 a b c 2T U V 8 t u v 8
D E F 3 d e f 3W X Y Z 9 w x y z 9
G H I 4 g h i 4Space 0
Space
J K L 5 j k l 5Forward
M N O 6 m n o 6Backward
After a character is entered, the cursor automatically advances to
the next space after two seconds. You can also advance the cursor
by pressing
6
or entering a character not on the same key.
Getting to Know Your Phone
If you make a mistake, press to move the cursor left or
to erase a character. To clear the entire entry, press and
hold
for two seconds.
Display Icons
Display icons are the symbols your phone uses to communicate
important information. They are as follows:
ICONDESCRIPTION
Signal Strength (full strength)
In Use
Digital Mode
Roaming
R
(occurs in a non-Sprint PCS area)
No Service
May result from one of the following:
•searching for service
•no service
•maintenance required
New voicemail, page/text or
Browser messages
Battery Charge Status (fully charged)
7
User Guide
Antenna
The antenna on your dual-band Sprint PCS Touchpoint Phone™
provides maximum reception without the inconvenience of
extending or retracting it.
WARNING -- CHOKING HAZARD -- ANTENNA MAY
BECOME DISLODGED
Attempting to remove or repeated twisting of the
antenna will loosen the materials securing it into
place and may reduce the child restraint nature of the
antenna. Once the antenna is loosened or removed,
only an authorized Sprint PCS Representative can restore
the antenna’s original integrity. Do not attempt to remove
or twist the antenna.
Signal Strength
The quality of each call you make or receive depends on the
signal strength in your area. The number of bars in the
Signal Strength icon informs you of the current strength. The
more bars, the stronger the signal.
Strongest–––––––––––––––––>Weakest No Service
8
Getting to Know Your Phone
Battery Capacity
Your dual-band Sprint PCS Touchpoint Phone™ is equipped with a
Lithium Ion (LiIon) battery. It allows you to recharge your battery
before it is fully drained. The battery provides approximately
3.25 hours of continuous digital talk time (60 minutes in
analog) or approximately 130 hours of continuous digital
standby time (15 hours in analog).
Note: Long backlight settings affect the battery’s talk and standby times.
When the battery reaches 5% of its capacity, the battery icon
blinks. When there is about one minute of talk time left, the
phone sounds an audible alert every 30 seconds and then powers
down.
If the battery’s charge is completely run down, it takes 2 to 3
hours to fully recharge. It is not necessary to let the battery
completely run down before recharging.
To charge your batteries, use only Sprint PCS-approved charging
accessories.
Using the AC Adapter
To charge the battery, plug the AC Adapter into a standard wall
outlet and connect it to the phone via the I/O Connector on the
bottom of the phone. Alternatively, you can place the phone in
the charging cradle provided with your phone and connect the
AC Adapter to the back of the cradle.
The Battery Charge Status icon flashes during charging. When
the battery is fully charged, the battery icon stops flashing.
9
User Guide
Using Your Phone
Placing a Call
When the phone is turned on, check the Signal Strength icon to
see if you are in a Sprint PCS Service Area or authorized
PCS CDMA or analog cellular provider’s service area.
1.Open the Flip.
2.Enter the phone number, highlight Call and press
Tip! When dialing long distance, it is not necessary to dial a
“1” before the area code.
3.When you are finished with your call, highlight End Call
and press
page 75), closing the Flip will also end the call.
Roaming With Your Sprint PCS Phone™
Your Sprint PCS Phone™ is dual-band, which means you can use
it to make and receive calls in many places.
•In any city where Sprint PCS provides service.
•On other PCS CDMA networks and conventional analog
cellular networks where Sprint PCS has implemented
roaming agreements.
Note: When using your dual-band Sprint PCS Touchpoint Phone™ in
Analog Mode, the handset may feel warm due to the higher transmission
power requirements. This behavior is normal for the analog operation.
. If the phone is in Active Flip Mode (see
.
10
Using Your Phone
When you use your phone outside the Sprint PCS Network, it’s
called roaming. If you’re roaming in areas where agreements are
in place with PCS CDMA or conventional analog cellular providers,
you will pay the roaming rate plus long-distance charges, where
they apply. (See “Display Icons” on page 7 for network indication
icons.) Always dial using 10 digits (area code + number) when
calling from outside your Sprint PCS Home Service Area.
(See “Roaming” on page 49.)
Note: In areas where roaming agreements are not in place, you may still
be able to make (but not receive) calls using a credit card. This is called
manual roaming.
Setting Your Phone’s Mode
Your Sprint PCS Phone™ allows you to control your ability to
roam. (See “Set Mode” on page 49.)
Calling Experience
When you use your phone on other PCS CDMA networks, your
calling experience and call quality will be quite similar to what you
experience when making calls within the Sprint PCS Network.
Although certain calling features may not be available, your phone
calls are still private and secure.
When you use your phone on analog cellular networks, your
experience will be different. Cellular roaming will be similar to the
quality provided by conventional analog cellular carriers today.
Although you will still have the convenience of being able to make
and receive calls, here are some differences you can expect:
•You are more likely to experience static, cross-talk, fade-out
and dropped calls.
11
User Guide
•Some calling features (such as Caller ID and voicemail
message indicator) that are standard within the
Sprint PCS Network may not be available.
•You will experience the same security and privacy risks
(eavesdropping and cloning) that exist with conventional
analog cellular services today.
•Battery life will be shorter when you use your phone for
cellular roaming than when you use it on a PCS CDMA
network.
If you’re on your phone and leave a Sprint PCS Service Area, your
call will be dropped. When reentering a Sprint PCS Service Area
while on a roaming call, turn your phone off and on again to
acquire Sprint PCS Service.
If you need customer service for any reason while using your
phone outside the Sprint PCS Nationwide Network, just dial 611
from your Sprint PCS Phone. However, because you’re outside the
Sprint PCS Network, you may reach the local service provider’s
customer service instead of Sprint PCS Customer Care. To be sure
that you reach Sprint PCS Customer Care, dial 1-888-211-4PCS.
Correcting Dialing Mistakes
To delete one digit at a time, press
press and hold
.
. To delete all digits,
Redialing Last Outgoing Number
With Call Logs highlighted, press and hold
seconds.
12
for 2
Using Your Phone
Dialing Options
When you enter numbers in the Main Menu, dialing options are
displayed. To display a Phone Book entry, enter its entry number.
To use the 4-Digit Dial option, enter the last four digits of a phone
number in your Phone Book.
To select an option, highlight it and press
.
•Call – Dials the phone number.
•Roam Confirm – Reminds you that you are making a call on
an analog cellular network. (See “Call Guard” on page 50.)
•Roam Call – Dials the phone number using the current
PCS CDMA or analog cellular network.
•Save – Saves the phone number in your Phone Book. (See
“Saving a Phone Number” on the following page.)
•Find – Displays phone numbers in your Phone Book that
contain the entered numbers. (See “Finding a Phone
Number” on page 15.)
•Hard Pause – Inserts a Hard Pause. (See “Dialing and Saving
Phone Numbers With Pauses” on page 15.)
•2-Second Pause – Inserts a two-second pause. (See “Dialing
and Saving Phone Numbers With Pauses” on page 15.)
•Exit – Returns to the Main Menu.
13
User Guide
•A Phone Book Entry – Displays the Phone Book entry. To dial
the entry’s speed-dialing number, press and hold
. To
dial an alternate number, highlight it and press and hold
.
Tip! To speed dial a Phone Book entry from the Main Menu,
press and hold the entry’s number. If the entry number is two digits,
enter the first digit, then press and hold the second digit. (This
feature will not work when the Roam Confirm option is enabled.)
•4-Digit Dial – Dials the phone number in your Phone Book
that ends with the four digits you enter. (See “4-Digit Dialing”
on page 16.)
Saving a Phone Number
1.Enter the phone number.
2.Highlight Save and press
.
3.Select a label by highlighting Home, Work, Mobile,
Pager, Fax, Data or No Label and pressing .
Note: Phone numbers labeled Fax or Data can only be dialed
through a personal computer.
4.Enter a name for the entry, select an existing entry or
highlight Save w/o Name and press
. (See
“Entering Characters Using the Keypad” on page 6.)
5.Press
to save the entry in the first available location.
(You can also enter an entry number or highlight an empty
location and press
14
.)
Using Your Phone
Finding a Phone Number
You can search for Phone Book entries that contain a specific
string of numbers.
To find a phone number:
1.Dial one or more digits. The more numbers you enter, the
more the search narrows.
2.Highlight Find and press
3.To display an entry, highlight it and press
dial a number, highlight it and press and hold
.
. To speed
.
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers. If you select a Hard Pause, the next set of numbers are
sent when you press
. If you select a 2-Second Pause, your
phone automatically sends the next set of numbers after two
seconds.
To dial or save a phone number with pauses:
1.Enter the phone number.
2.Highlight Hard Pause or 2-Second Pause and press
. Hard Pauses are displayed as a “P” and 2-Second
Pauses as a “T.”
3.Enter additional numbers.
4.Highlight Call or Save and press
.
15
User Guide
If you enter a Hard Pause, highlight Send Tones and press
to send the next set of numbers.
4-Digit Dialing
Enter four digits to display the 4-Digit Dialing option. If you select
4-Digit Dial, your phone dials the phone number in your
Phone Book that ends with the four digits you entered.
To use 4-Digit Dialing:
1.Dial the last four digits of an entry’s phone number.
2.Highlight 4-Digit Dial and press
Note: 4-Digit Dialing dials the first number in your Phone Book
matching the four digits.
.
In Call Options
During a call, your phone displays menu options in addition to
the Main Menu.
To select an option, highlight it and press .
•End Call – Ends the call.
•Send Tones – Sends the next set of numbers after a
Hard Pause. (See “Dialing and Saving Phone Numbers With
Pauses” on the previous page.)
•Mute or Unmute – Select Mute to mute your phone’s
microphone. Select Unmute to reactivate the microphone.
16
Using Your Phone
•Dial 3-Way Call – Lets you dial another phone number. (See
“Three-Way Calling” on page 30.)
•Flash – Answers an incoming Call Waiting call or connects
the third party for Three-Way Calling.
Incoming Call Notification
Depending on your settings, your phone notifies you of incoming
calls in the following ways:
•The phone rings or vibrates
•The LED flashes green
•The backlight illuminates
•The screen displays an incoming call message
•The phone number of the caller is displayed if the phone
number is available
•The caller’s name is displayed if the phone number is in
your Phone Book
The following options are also displayed. To select an option,
highlight it and press
.
•Answer – Answers the call.
•Silent Ringer – Mutes the ringer.
Note: You can also mute the ringer by pressing the up or down
Volume Control key or .
17
User Guide
Answering Calls
To answer incoming Sprint PCS calls, open the Flip
(in Active Flip Mode) or press
Note: If you open the Flip (in Active Flip Mode) and then press ,
you will hang up on the caller.
.
To answer incoming roam calls, highlight Answer and press
.
Missed Call Notification
When an incoming call is not answered, the Missed Log and
Caller ID information are displayed on your screen. To return to
the Main Menu, press and hold
and hold
Note: You cannot dial phone numbers identified as No ID, Restricted,
Data or Fax calls.
.
. To dial the number, press
End of Call Options
After receiving or making a call to a phone number not in your
Phone Book, the phone number (if the number is available), the
duration of the call and End of Call menu options are displayed.
To select an option, highlight it and press
•OK – Returns to the Main Menu. (You can also press
.
.)
•Call – Dials the number again.
•Save Phone # – Saves the phone number in your Phone Book.
(See “Adding a New Entry” on page 43.)
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