Sprint Nextel i355 User Manual

Digital Multi-service Data-capable Phone
@NNTN6058A@
NNTN6058A
Nextel
iDEN
i
355 Phone User’s Guide
Contents
Getting Started........................................... 1
Removing the Battery Door ...............................2
Locating Your SIM Card....................................3
Battery ............................................................... 3
Powering On and Off......................................... 6
Activating Service ..............................................6
Enabling Security ..............................................6
Phone Programming .........................................7
Finding Your Phone Number and Direct
Nextel Nextel Worldwide
Customizing Features .......................................8
Phone Basics .................................................... 8
SIM Card Security ...........................................12
Locking the Keypad .........................................15
Antenna ...........................................................16
Accessories.....................................................16
Wireless Local Number Portability: Bringing
®
Connect
Your Phone Number From Another
Carrier .........................................................17
Number.........................................7
®
Voice Mail.............................................7
®
Service ...............................7
®
Nextel
Customer Care...................................18
Understanding Status Messages ....................18
Making Calls .............................................19
Phone Calls.....................................................19
Direct Connect Group Connect
Talkgroup Calls ............................................... 24
Receiving Calls ...............................................26
Choosing a Number to Call ............................. 26
Missed Phone Calls ........................................28
Using Speakerphone.......................................28
Using Mute ......................................................28
Making Emergency Phone Calls .....................28
®
Calls .....................................19
SM
Calls...................................20
Recent Calls..............................................30
Calls and Call Alerts........................................30
My Info From Other Phones ............................30
Contact Information From Other Phones ........31
Viewing the Recent Calls List..........................31
Storing Items to Contacts ................................32
Deleting Items .................................................32
Making Calls From the Recent Calls List ........32
ii
Call Alerts ................................................. 34
Sending Call Alerts ..........................................34
Receiving Call Alerts .......................................34
Using the Call Alert Queue..............................34
Direct TalkSM............................................ 36
Off-Network Walkie-Talkie...............................36
Channels and Codes.......................................37
Private Direct Talk Making Emergency Calls in
Direct Talk
SM
Calls..............................39
SM
Mode ....................................40
Setup Options..................................................40
Entering Text ............................................ 42
Using Alpha Mode ...........................................42
Using Word Mode............................................42
Special Function Keys.....................................43
Using Numeric Mode .......................................44
Using Symbols Mode ......................................44
Contacts ................................................... 45
Viewing Contacts.............................................46
Creating Entries...............................................47
Storing Numbers Faster ..................................48
Editing Entries .................................................49
Deleting Entries ...............................................49
Checking Capacity ..........................................49
Creating Pauses and Waits.............................49
International Numbers .....................................50
Memo .........................................................51
Call Forwarding ........................................52
Forwarding All Calls ........................................ 52
Turning Off Call Forwarding ............................53
Forwarding Missed Calls .................................53
Viewing Call Forwarding Settings ...................54
Advanced Calling Features .....................55
Call Waiting .....................................................55
Switching Between Calls .................................55
Putting a Call on Hold .....................................56
Calling 2 People ..............................................56
Creating Pauses and Waits While Dialing.......57
Making International Calls ...............................57
Setting One Touch Direct Connect
Call Timers ......................................................58
®
...............57
iii
Using Your Phone as a Modem ......................59
Making TTY Calls ............................................60
Special Dialing Codes .....................................61
Nextel® Phone Services.......................... 62
Caller ID ..........................................................62
Per-Call Blocking.............................................62
Per-Line Blocking ............................................62
Alternate Line Service .....................................62
Call Restrictions ..............................................63
®
Nextel
411 .....................................................63
Ring Tones ............................................... 64
Setting Your Phone to Vibrate .........................64
Ring and Vibrate..............................................65
Assigning Ring Tones to Contacts ..................65
Viewing Ring Tone Assignments.....................65
Downloading More Ring Tones .......................66
Managing Memory...........................................66
Deleting Custom Ring Tones ..........................66
Message Center....................................... 67
Accessing the Message Center.......................67
Message Center Options ................................ 67
Receiving Messages ................................68
Message Notifications ..................................... 68
Retrieving Messages.......................................69
Voice Mail Messages................................70
Receiving a Message ......................................70
Accessing Voice Mail from
the Message Center ...................................70
Sending Unanswered Calls to Voice Mail .......70
Nextel® Voice Mail ....................................71
Setting Up Your Voice Mail Box ......................71
Playing Messages ...........................................71
Changing Your Password ...............................72
Recording Your Name .....................................72
Recording Your Active Greeting ......................73
Advanced Voice Mail Features .......................73
®
Nextel
Voice Mail Tree ..................................78
Multimedia Messages ..............................79
Navigating the Inbox, Drafts, and Sent Items..79
Creating and Sending Messages ....................79
Drafts...............................................................89
Sent Items .......................................................89
Receiving a Message ......................................90
Navigating a Message.....................................91
Viewing Received Messages
from the Message Center ...........................91
Actions for Received Messages ......................92
Customizing MMS ...........................................95
Managing Memory...........................................98
SMS Messages ......................................... 99
Receiving a Message ......................................99
Reading From the Message Center ................99
Calling and Storing Numbers ..........................99
Wireless Data Services ......................... 101
Wireless Data Services .................................101
Accessing Wireless Data Services
From Your Phone .....................................102
Navigation Keys ............................................102
Guides and Demos........................................103
My Pictures............................................. 104
Viewing Pictures............................................104
v
Getting File Information .................................104
Deleting Pictures ...........................................104
Managing Memory ........................................104
My Info ..................................................... 105
Viewing My Info ............................................. 105
Editing My Info ..............................................105
Setting Sending Options ............................... 106
Using Direct SendSM..............................107
Sending My Info and Contact Information.....107
Voice Records ........................................109
Creating Voice Records ................................109
Playing Voice Records .................................. 109
Labeling Voice Records ................................109
Deleting Voice Records.................................110
Locking Voice Records ................................. 110
Managing Memory ........................................110
Java Applications...................................111
Installing Applications ....................................111
Running Applications ....................................111
Suspending Applications ...............................111
Resuming Applications..................................112
Ending Applications.......................................112
Downloading Applications .............................112
Deleting Applications..................................... 112
Managing Memory.........................................113
Shortcuts on the Main Menu .........................113
Java Applications and GPS Enabled.............114
Digital Rights Management (DRM)....... 117
Managing Items.............................................117
GPS Enabled .......................................... 119
IMPORTANT: Things to Keep in Mind ..........119
Making an Emergency Call ...........................120
Viewing Your Approximate Location ............. 121
Enhancing GPS Performance .......................122
Updating Satellite Almanac Data...................124
Setting Privacy Options .................................124
Using GPS with Map Software ...................... 126
Datebook ................................................ 128
Viewing Datebook ......................................... 128
Creating Events.............................................129
Editing Events ...............................................131
Deleting Events ............................................. 132
Receiving Reminders ....................................132
Making Calls From Datebook and
Datebook Reminders................................133
Customizing Datebook Setup ........................134
Customizing Your Phone.......................135
Setting the Volume ........................................135
Setting Your Phone to Vibrate.......................135
Changing the Look of Your Phone ................135
Airplane Mode—
Temporarily Turning Off Calls...................137
Using Settings ...............................................137
Profiles ....................................................142
Viewing Profiles.............................................142
Switching Profiles ..........................................142
How Changing Settings Affects Profiles........142
Temporary Profiles ........................................143
Creating Profiles............................................144
Editing Profiles ..............................................144
Deleting Profiles ............................................144
Setting Call Filtering ......................................145
v
Shortcuts ................................................ 147
Creating a Shortcut .......................................147
Using a Shortcut............................................147
Editing a Shortcut ..........................................148
Deleting Shortcuts .........................................148
Using a Headset ..................................... 149
Attaching a Headset......................................149
Using a Remote PTT
TM
Button ..................... 149
Nextel® Customer Care ......................... 150
Domestic Customer Care ..............................150
Nextel Worldwide
Nextel® Terms and
Conditions of Service ........................ 151
®
Customer Care ...............150
Safety and General Information ........... 173
RF Operational Characteristics .....................173
Portable Radio Product Operation and
EME Exposure..........................................173
Electromagnetic Interference/Compatibility...176
Medical Devices ............................................176
Operational Warnings....................................177
v
Operational Cautions ....................................178
Accessory Safety Information .......................179
MOTOROLA LIMITED WARRANTY .......181
Patent and Trademark Information.......185
ii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920
Hereby declares that the product:
i
Product Name: Model Number: H72XAH6RR1AN Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
355
Note: This equipment has been tested and
found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving
antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
v
Getting Started
volume controls
send key
speaker (in back)
back key
push to talk (PTT) button
option keys
DIRECT CONNECT® / GROUP CONNECTTM speaker
on/off
retractable antenna
audio jack
power button
space key
microphone
accessory connector
p Power button.
Navigation key — press the arrows to scroll through menus and lists.
O OK key — selects highlighted item;
answers calls.
m Menu key — accesses context-sensitive
menus.
A Option key — selects the option
appearing above it on the display.
Note: Throughout this User Guide, the
option keys will be represented by A.
s Send key — places phone calls.
e End key — ends phone calls; returns to
idle screen; in browser mode, returns to Net main menu.
1
Getting Started
To start using your i355 phone:
Make sure your SIM card is in place.
Charge the battery.
Activate your service.
Enable security.

Removing the Battery Door

1 Make sure the phone is powered off. See
“Powering On and Off” on page 6.
2 Slide the release button forward until it releases
the battery door.
release button
speaker
2
3 If the release button does not slide forward to
release the battery door, rotate counter clockwise the circular piece in the center of the release button to unlock it.
4 Remove the battery door from the back of your
phone.

Locating Your SIM Card

Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM card holder in the back of your phone, underneath the battery.
SIM car d
SIM card
If there is no SIM card in your phone, contact Nextel Customer Care at 1-800-639-6111.
If you want to use a SIM card other than the one that is in your phone, please contact Nextel Customer Care to verify that the SIM card you want to use is compatible with your phone.
holder

Battery

Inserting the Battery
Your phone comes with a High Capacity Lithium Ion battery.
1 Remove the battery door. 2 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3 Replace the battery door and press it gently until
you hear a click.
3
Getting Started
4 If you want to ensure the battery door does not
accidentally come off, rotate clockwise the circular piece in the center of the release button to lock it.
Charging the Battery
Your phone comes with a rapid travel charger.
1 Plug the charger into an electrical outlet. 2 Open the connector cover.
connector cover
4
3 Plug the other end of the charger into the
accessory connector.
Charger Attached or Device Attached appears on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides of the plug. Pull the plug straight out.
4 If you have purchased optional batteries or
chargers, see “Charging Times” on page 5.
Battery
Charging Times
Check your battery and charger type against the grid below to determine appropriate charging times.
Battery Charger
Rapid Standard
Slim Lithium Ion
Standard Lithium Ion
High Capacity Lithium Ion
For best results, charge the batteries within the temperature range of 50°F to 104°F (10°C to 40°C).
Prolonged charging is not recommended.
2 hours 3 hours
2 hours 4 hours
3.5 hours 7.5 hours
Removing the Battery
1 With the phone powered off, remove the battery
door.
2 Remove the battery by pushing the battery
toward the antenna and lifting it out.
Battery Use and Maintenance
The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other chargers may not fully charge the iDEN Lithium Ion battery or may yield a reduced number of lifetime charge cycles.
Extreme temperatures degrade battery performance. Do not store the battery where temperatures exceed 140°F (60°C) or fall below 4°F (-20°C).
Lithium Ion batteries have a self discharge rate and without use, lose about 1% of their charge per day.
5
Getting Started
The battery capacity is degraded if the battery is
stored for long periods while fully charged. If long term storage is required, store at half capacity.

Powering On and Off

To power your phone on:
Press p.
As your phone connects to the network, you will see a connecting message. When the idle screen appears, the phone is ready to use.
To power your phone off:
Press and hold p.
6

Activating Service

The first time you power your phone on, your service is activated.
A screen then appears prompting you to select Ok to update your browser information, which enables security. This screen will only appear during initial activation.

Enabling Security

You must enable security the first time you power on your phone or within 10 days of first activation of your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you select Net from the main menu, you will be prompted to enable security before you can use Wireless Data Services.
2 You are prompted to enable security. Press A
under Yes. A series of screens followed by the default homepage displays.
3 Press e to return to the idle screen.

Phone Programming

Phone Programming
Within 24 hours of enabling security, you will receive an alert notification containing your Personal Telephone Number (PTN), Nextel Customer Care number, Direct Connect number, and Talkgroups.
1 When you receive an alert notification saying
New Browser Message - Receive Programming Info, press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen displays. Press A under
Ok.
5 Press e to return to the idle screen.

Finding Your Phone Number and Direct Connect® Number

My Info lets you view your phone number, Direct Connect number, and other phone information.
1 Press m to access the main menu. 2 Scroll to My Info. 3 Press O.
4 Scroll to see your information: Line 1 and Line 2 are your phone numbers. Direct
Connect is your Direct Connect number, the
number that others use to contact you using Direct
®
Connect appear when you receive your alert notification after enabling security on your phone.
See “My Info” on page 105 for more information about this feature.
walkie-talkie service. These numbers

Nextel® Voice Mail

You must set up your voice mail box before you can retrieve messages. See “Setting Up Your Voice Mail Box” on page 71.

Nextel Worldwide® Service

You can use your phone to make calls internationally in select cities using other iDEN® networks by calling Nextel Customer Care to activate international dialing on your account. Countries in which you can use your phone include Argentina, Brazil, Canada, Israel, Jordan, Mexico, Peru, the Philippines, and Singapore*.
* Credit approval may be required. Other conditions may apply.
7
Getting Started

Customizing Features

You can control many features of your phone, including the size of the text on the display, the way you access main menu items, and the volume of incoming sound, rings, and other tones. See “Customizing Your Phone” on page 135.

Phone Basics

Any time your phone is powered on, the display provides you with information and options.
The screen shown above is the idle screen. The idle screen appears when your phone is on, but not engaged in any activity.
8
status icons
text area
menu icon
display options
Text Area
This area displays menus, messages, names, phone numbers, and other information.
Display Options
Two display options appear at the bottom of most screens. You select a display option by pressing the option key below it.
Menus and Lists
Your phone’s features are arranged in menus, submenus, and lists.
To access the items in a menu or list, scroll using the navigation key at the top of your keypad. This key lets you scroll up, down, left, or right. Holding down the appropriate part of the navigation key speeds up scrolling.
In this guide, this symbol > tells you to select a menu or list item. For example, Settings >
Security means: 1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen. 3 Scroll to Security. 4 Press O to see the Security screen.
Phone Basics
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be used to access a main menu item from the idle screen. Each of these keys is assigned to a main menu item when you receive your phone. To assign different main menu items, see “Personalize Features” on page 139.
OK Key
Pressing O:
Selects the highlighted menu item or list item
Sets options
Confirms actions
Places and answer calls
From the idle screen, accesses ring tones list.
This is the default setting. You can assign a different main menu item to O.
Menu Key
Many features provide context-sensitive menus that let you access related features and actions.
This icon menu is available. Press m to access the menu.
S appears any time a context-sensitive
Main Menu
All your phone’s features can be accessed through the main menu. You can set the main menu to appear as a list or as large icons (see “Setting the Menu View” on page 136).
Net Access to Wireless Data
a
Java Apps Java applications on your
q
Settings Customize your phone.
b
Ring Tones Assign ring tones and turn
m
My Pictures Access stored pictures.
[
VoiceRecord Record and play audio
c
My Info View personal phone
j
Services. See page 101.
phone. See page 111.
See page 135.
ringer off. See page 64.
See page 104.
messages. See page 109.
information, including phone number and Direct Connect number. See page 7.
9
Getting Started
n Downloads Provides a catalog of ring
GPS Find your approximate
l
Contacts Create, view, store, edit
d
Messages Access messages. See
e
Call Forward Set call forwarding options.
f
Datebook Schedule appointments.
o
Memo Store a number to access
g
Call Timers Phone usage information.
h
10
tones, wallpaper, games and Java applications that you can download directly to your phone. Items in this catalog change frequently, so check regularly for fresh content. See page 66.
geographical location. See page 119.
Contacts and Groups. See page 45.
page 67.
See page 52.
See page 128.
later. See page 51.
See page 58.
Recent Calls Lists recent calls. See
i
Shortcuts Create shortcuts to
s
Profiles Groups of settings you
p
m DirecTalk Launch Direct Talk
Call Alert Lists call alerts. See
k
page 30.
screens. See page 147.
apply together. See page 142.
SM
Access Setup and Help. See page 36.
page 34.
.
Status Icons
Status icons appear at the top of the display. Some appear at all times. Others appear only when your phone is engaged in certain activities or when you have activated certain features.
abcd efgd
o p q r s
Battery Strength — A shaded battery indicates a greater charge.
Signal Strength — More bars next to the antenna indicate a stronger signal.
Phone Basics
A
B
S
C
1 2
m Direct Talk — Your phone is off
G L
J
I
K
H
RM
Q
Phone In Use — Your phone is active on a phone call.
Direct Connect In Use — Your phone is active on a Direct Connect call.
Group In Use— Your phone is active on a Group Connect Plus call.
Talkgroup In Use — Your phone is active on a Group Connect call.
Active Phone Line — 1 indicates phone line 1 is ready to make calls; 2 indicates phone line 2 is ready to make calls.
network and set to Direct Talk mode.
Call Forward — Your phone is set to forward calls. See “Call Forwarding” on page 52.
Ringer Off — Your phone is set not to ring. See “Setting Your Phone to Vibrate” on page 64.
u
w xT yz
ljik mXnW
DE
U
Speaker Off — Sets Direct Connect and Group Connect sound to come through the earpiece rather than through the speaker.
Messages — You have one or more messages. See page 67.
T9 Text Input — You are using T9 Text Input to enter text. See “Entering Text” on page 42.
Internet — You are ready to browse the internet or are browsing the internet using a secure connection.
Airplane Mode — Your phone is set to Airplane Mode. See “Airplane Mode—Temporarily Turning Off Calls” on page 137.
11
Getting Started
Y Z
N O
Packet Data — You are ready to transfer packet data or are transferring packet data. See “Using Your Phone as a Modem” on page
59.
TTY — You are ready to use your phone to make calls using a teletypewriter device. See “Making TTY Calls” on page 60.

SIM Card Security

Your SIM card stores all your Contacts and protects your personal information. Since this information is stored on your SIM card, not in your phone, you can remove the information by removing your SIM card.
Note: Except for making emergency calls, your
phone will not function without the SIM card.
To prevent unauthorized use of your phone, your SIM card is protected by a PIN that you enter each time the phone is powered on. You can change the PIN or turn off the requirement that it be entered.
12
Turning the PIN Requirement On and Off
When the SIM PIN requirement is off, your phone can be used without entering a PIN.
Important: When the SIM PIN requirement is off,
When the SIM PIN requirement is on, you are prompted to enter your PIN each time you power on your phone.
Note: If a SIM PIN is required, your phone will
1 From the main menu, select Settings >
Security > SIM PIN.
2 Select On or Off. 3 Enter the current SIM PIN.
Note: The default SIM PIN is 0000. Change your
4 Press A under Ok.
the personal data on your SIM card is not protected. Anyone can use your phone and access your personal data.
not function until the SIM PIN is entered, except for making emergency calls.
PIN to prevent fraudulent use of the SIM card (see “Changing the PIN” on page
13).
SIM Card Security
Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM PIN.
2 Press A under Ok.
The message SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3
times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Care. See “Unblocking the PIN” on page 13.
Changing the PIN
Note: The SIM PIN requirement must be turned
on in order to access this feature.
1 From the main menu, select Settings >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok. 4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok. 6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
Changed: SIM PIN displays.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Care to get a PIN Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
To unblock the PIN:
1 Press * # m 1. 2 At your Nextel Customer Care representative’s
request, provide the information needed to give you a PUK code.
3 Select Unblock PIN. 4 Enter the PUK code. 5 Enter a new 4- to 8-digit SIM PIN. 6 Re-enter your SIM PIN.
Note: These steps must be performed in quick
code 10 times, your SIM card is permanently blocked and must be replaced. If this happens, all data is lost. You will get a message to contact Nextel Customer Care. Except for making emergency calls, your phone will not function with a blocked SIM card.
succession.
13
Getting Started
If you entered the codes properly, SIM Unlocked appears on the display.
Inserting and Removing Your SIM Card
Important: Do not touch the gold-colored areas of
The SIM card is designed for optimal Contacts storage and feature use. For Nextel SIM card compatibility information, visit nextel.com/sim.
Note: In some cases, Contacts and Groups
If you remove your SIM card and use it with another phone, or use another SIM card with your phone, the following information is erased:
The recent calls list
Call forwarding settings
Net alerts
MMS messages
Options set using the MMS Setup menu
Information stored in Memo
14
your SIM card.
(created for Group Connect Plus) may not be accessible if you move your SIM card to another phone. Contacts and Groups created with your readable by an older iDEN SIM-based phone.
i
355 phone are not
Images in My Pictures
3 most recent GPS Enabled locations
Voice records
Voice names
Datebook events
Options set using the Personalize menu
Groups (Groups created for Group Connect Plus
will appear as Unknown)
Inserting Your SIM Card 1 With your phone powered off, remove the
battery door and battery.
2 Hold your SIM card as shown.
cut corner

Locking the Keypad

3 Carefully slide your SIM card into your phone,
until it lies flat in the SIM card holder.
SIM car d holder
Removing Your SIM Card
Important: To avoid loss or damage, do not
1 With your phone powered off, remove the
battery door and battery.
2 While holding the tab down, slide your SIM card
out of the SIM card holder.
remove your SIM card from your phone unless absolutely nece ssary.
SIM card holder
tab
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Locking the Keypad
Locking the phone’s keypad prevents its buttons from being functional when pressed. When the keypad is locked, you can only:
Power the phone on and off
Unlock the keypad
Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed
To lock the keypad:
1 From the idle screen, press m. 2 Press *.
while the keypad is locked.
15
Getting Started
If you press a key while the keypad is locked, instructions for unlocking the keypad display briefly.
To unlock the keypad:
1 From the idle screen, press m. 2 Press *.
You also have the option of setting your phone to automatically lock the keypad if there has been no activity for a specified time.
1 From the main menu, select Settings >
Security > Keypad Lock.
2 To lock the keypad immediately, select Lock
Now. You will be given the option to press m and
* to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock and then select a time.
The keypad can be set to lock in 5, 10, 15 or 20 minutes if the keypad is not touched during the specified time. To turn the auto lock off, repeat step 3 and select Off.

Antenna

The retractable antenna on your i355 phone is designed to be extended during calls.
16
To extend the antenna, pull gently on the rounded tip until the antenna is fully extended and clicks into position.
When finished with a call, retract the antenna by pushing gently on the rounded tip until the antenna clicks into place.
To optimize your phone’s performance, extend the antenna when you make or receive a call, and avoid touching the antenna with any body part.
Important: Failure to fully ex tend or retract the
antenna until the antenna clicks into place causes severely degraded performance, which may result in missed calls, dropped calls, or garbled audio.

Accessories

Your phone comes with a High Capacity Lithium Ion Battery, rapid travel charger, and holster.
Various accessories are available for use with your
i
355 phone, including cases, vehicle power charger, data cables, Hands-Free accessories and more.

Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier

To order additional accessories, go to nextel.com or call 1-800-Nextel6. You can also contact your Nextel Authorized Sales Representative or stop by any Nextel-owned Retail Store. For information on Nextel retail store locations, go to nextel.com.
Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier
If you are bringing your phone number from another carrier, your new phone will be active as soon as you receive it. Nextel will provide you with a temporary phone number so that you can begin using your phone immediately. Once the number you have brought to Nextel is activated, your temporary phone number will be deactivated and service with your previous carrier will be cancelled automatically. You will receive a text message on your Nextel phone letting you know that activation is complete. Simply turn your phone off and back on again to complete activation.
Here is additional information you need to be aware of until the number you have brought to Nextel is active on the Nextel network:
Nextel® Voice Mail
We suggest you set up your voice mail box after the number you brought to Nextel is active on your Nextel phone and your temporary phone number is deactivated. If you set up your voice mail box prior to this, all messages and all settings (including your greeting and password) will be lost when the number you have brought to Nextel becomes active.
Text Messaging
During the activation process, it is possible that text messages may not be properly routed to your Nextel phone.
911 Calls
Nextel continues to make efforts to ensure that all 911 calls are minimally impacted by this process. If you make a call to 911 from your temporary phone number and the call fails, the 911 emergency response center will not be able to call you back on your Nextel phone if in the meantime your Nextel phone has been programmed with your permanent phone number. As with any wireless 911 call, if your call is disconnected before location and details have been provided, be sure to call 911 again and advise that you were disconnected.
Go to nextel.com/wlnp for more details.
17
Getting Started

Nextel® Customer Care

Nextel Customer Care: 1-800-639-6111 or dial 611 from your
Nextel Worldwide Customer Care: +1-360-662-5202 (toll-free from your
i
355 phone.
i
355 phone).

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting Nextel Customer Care, note the message, numeric code, and the conditions under which it appeared. You can go to nextel.com for additional information about status messages.
18

Making Calls

Your i355 phone makes two types of calls: digital cellular phone calls and Direct Connect calls. With Direct Connect calls, you use your phone as a long-range, digital walkie-talkie.

Phone Calls

1 Enter the number you want to call. 2 To place the call:
Press s. -or- If you entered the number from the idle screen,
press O.
3 To end the call, press e.

Direct Connect® Calls

Nextel offers the following Direct Connect walkie-talkie services:
Local Direct Connect — allows walkie-talkie calling within your local coverage area.
Nationwide Direct Connect coast-to-coast walkie-talkie calling to Nextel users from anywhere on the Nextel National Network (U. S.) to anywhere on the National Network.
SM
— allows
International Direct ConnectSM — allows walkie-talkie calling to and from select countries.
Group Connect walkie-talkie calling to up to 20 Nextel customers simultaneously. (See See “Group ConnectSM Calls” on page 20).
Talkgroups — allows walkie-talkie calling to up to 100 Nextel customers.
See www.nextel.com for more details on these Direct Connect walkie-talkie services. Pricing for each of these services is based on your service contract.
To make a Direct Connect call: 1 Enter the Direct Connect number you want to
call.
2 Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits a chirping sound.
3 Release the PTT button to listen. A Direct Connect call ends automatically if there is
no activity on the call for a few seconds.
Tip: To let someone know you want to talk to
him or her on a Direct Connect call, send a call alert. See See “Call Alerts” on page 33.
SM
— allows coast-to-coast
19
Making Calls
Dialing Direct Connect® Numbers
Every Direct Connect number has 3 parts — an area ID, a network ID, and a member ID — with an asterisk between each of these parts. For example: 999*999*9999.
When you place a Direct Connect call, you must enter the whole Direct Connect number including the asterisks.
Tip: When you store a Direct Connect number in
Contacts, it is good pr actice to include the whole Direct Connect number, including the asterisks.

Group ConnectSM Calls

A Group Connect call is similar to a Direct Connect call, but is made to multiple Direct Connect users at once. You can create Groups from your phone and call up to 20 Nextel users anywhere on the Nextel national network to other Group Connect-compatible phones*. You can create a Group for one-time use or store it to Contacts so you can call it at any time.
* Not all phones are Group Connect-compatible. See
www.nextel.com for more details on Group Connect.
20
Note: In order to store Groups to your i355, you
must use the 128K SIM card that came with your phone. The 128K SIM card is labeled "Nextel 600 Contcs & 25 Grps". With this SIM card, a maximum of 25 groups can be added to your entries created with your not readable by an older iDEN SIM-based phone.
Group Talkgroup
Group Icons
Geography Nationwide Limited to local
Maximum Group Size
Set-up Dynamically,
Voice Activated Dialing
S
21 (including originator)
via your phone
Yes No
i
355. Group
i
355 phone are
I
market and network (fleet)
100
Predefined, via Nextel administrator using Talkgroup Management
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