Sprint Nextel Compass 597 User Manual
Sprint Mobile Broadband USB Modem
by Sierra Wireless
Compass 597
www.sprint.com
© 2008 Sprint Nextel. All rights reserved. SPRINT and other trademarks are trademarks of Sprint Nextel.
© 2008 Sierra Wireless. All rights reserved. Sierra Wireless, Compass, the Sierra Wireless logo, and the red
wave design are trademarks of Sierra Wireless.
All other trademarks are property of their respective owners.
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Sprint Mobile Broadband USB Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . ii
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Section 1: Introducing the Sprint Mobile Broadband USB Modem . . . . . . . 1
1A. Introducing the Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . 2
Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Section 2: Installing and Using the USB Modem . . . . . . . . . . . . . . . . . . . . . . . 5
2A. Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the Software on a Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the Software on a Mac Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2B. Using Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Starting the Windows Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Starting the Mac Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Activating Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Viewing the User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing the USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Attaching an External Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Contacting Sprint Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2C. Using a Memory Card (microSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Inserting the Memory Card (microSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing the Memory Card (microSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Section 3: Technical Specifications, Regulatory and Safety Information 21
3A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Patents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Additional Information and Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3C. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Welcome to Sprint
Sprint is committed to bringing you the best wireless technology available. We built our network right
from the start to give you what we believe you really want from a wireless service
provider—clear connections, private communications, and time-saving features.
This guide will familiarize you with your new Sprint Mobile Broadband USB modem
through simple, easy-to-follow instructions.
Welcome and thank you for choosing Sprint.
i
Your Sprint Mobile Broadband USB Modem
Thank you for purchasing a Sprint Mobile Broadband USB modem. This USB modem
offers more freedom than ever before. No wires, no cables—just access to your data when
you need it. The power of the Internet is truly at your fingertips.
ii
How to Use This Guide
The advantages of Sprint are as clear as each wireless connection you make. With Sprint
service, we give you what you really want from a wireless service provider—clear
connections, easy-to-understand service plans, and self-servicing options for managing
your account. All this is designed to make your life easier and worry-free.
We know you’re eager to start using your USB modem right away, and the sections of this
guide are designed to help you do just that.
The first section (page 1) gives an overview of the USB modem package contents.
1
The second section (page 5) guides you through the steps required to install your
Sprint Mobile Broadband USB modem and the Windows
2
describes how to start the software once it is installed, and how to use an optional
memory card with your USB modem.
The third section (page 21) lists the technical specifications, regulatory and
important safety information for your Sprint Mobile Broadband USB modem.
3
Getting More Information About the USB Modem and Service
This guide describes how to install and start the software. To learn how to use all the
features of your USB modem and software, consult the user guide (see page 14 of this
document) or online help.
®
or Mac® software,
iii
Section 1
Introducing the Sprint Mobile
Broadband USB Modem
Section 1A
Introducing the Sprint Mobile Broadband USB Modem
⽧ Your Sprint Mobile Broadband USB Modem (page 2)
⽧ TRU-Install (page 3)
⽧ Package Contents (page 3)
⽧ Care and Maintenance (page 4)
This section introduces your Sprint Mobile Broadband USB modem, and describes what
is included with your USB modem.
Your Sprint Mobile Broadband USB Modem
The Sierra Wireless Compass™ 597 USB modem is a dual-band wireless USB modem.
It enhances the functionality of your mobile computing devices by adding wireless
connectivity to the Internet.
Your Sprint Mobile Broadband USB modem fits into a USB slot (available on most
notebook and desktop computers).
2 Section 1A. Introducing the Sprint Mobile Broadband USB Modem
TRU-Install
To install the drivers and software, you do not need an installation CD. Your USB modem
uses the Sierra Wireless TRU-Install™ feature—the drivers and software are installed when
you insert the USB modem into your Windows or Mac computer.
To get the latest drivers and software, visit www.sprint.com/downloads.
Note
Package Contents
Your Sprint Mobile Broadband USB modem package contains the following components:
䢇 Sprint Mobile Broadband USB modem by Sierra Wireless (Model Compass 597)
䢇 Getting Started guide (this document)
䢇 Carrying pouch
䢇 Warranty
䢇 7-inch USB extension cable
Use only the supplied USB extension cable; other cables may not work with the USB modem.
Note
The USB extension cable is flexible, and retains its shape.
Introduction
Section 1A. Introducing the Sprint Mobile Broadband USB Modem 3
Care and Maintenance
As with any electronic device, the USB modem must be handled with care to ensure
reliable operation. Follow these guidelines in using and storing the USB modem:
䢇 The USB modem should fit easily into your USB slot. Forcing the USB modem into a slot
may damage the connector pins.
䢇 Protect the USB modem from liquids, dust, and excessive heat.
䢇 When not installed in your computer, store the USB modem in a safe place.
䢇 Remove the USB modem before storing or transporting your computer.
䢇 When inserting or removing the USB modem, always grip it by the sides rather than the
end, as this prevents damage to the USB modem.
䢇 Do not use the USB modem with a handheld computer; it is designed only for notebook
or desktop computers running Windows Vista™, Windows XP, or Mac OS X.
䢇 Do not handle or operate the USB modem while driving or operating a vehicle. Doing
so may distract you from properly operating the vehicle. In some jurisdictions, operating
communication devices while in control of a vehicle is a criminal offense.
4
Section 2
Installing and Using the USB
Modem
Section 2A
Installing the Software
⽧ Installing the Software on a Windows Computer (page 6)
⽧ Installing the Software on a Mac Computer (page 9)
The installation process has two stages:
䢇 Installing the Software and Drivers — Insert the USB modem to install the drivers and the
software (for Windows, see below; for Mac, see page 9).
䢇 Activating Your USB Modem — Start the software, and activate your account and configure
the USB modem to use your account. For complete instructions, see the user guide.
Installing the Software on a Windows Computer
System Requirements
The Sprint Mobile Broadband USB modem is supported on:
䢇 Windows Vista.
䢇 Windows XP with Service Pack 2 or later.
Your USB modem will not work with handhelds or Pocket PCs.
Note
To install and run the USB modem and accompanying Sprint SmartView
Windows computer, you will need one USB slot.
Do not insert the USB modem or the USB extension cable into a USB hub or a USB slot on
Note
a keyboard.
SM
software on a
6 Section 2A. Installing the Software
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