Sprint Nextel Cell Phone User Manual

Phone User Guide

Sprint Power VisionSMPhone KATANA® DLX by SANYO®

www.sprint.com

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Getting Started With SprintService . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . .11

2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . .23

Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . .26

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . .50

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

TTY Use With SprintService . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . .83

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Erasing Phone Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Resetting the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Resetting My Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Resetting Your Picture Mail Account . . . . . . . . . . . . . . . . . . . . . . . . .91

Resetting Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Security F

eatures for Sprint Vision . . . . . . . . . . . . . . . . . . . . . . . . . .93

2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . .95

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . .104

Prepending a Phone Number From Call History . . . . . . . . . . . . .105

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Assigning a Group Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . .112

Editing a Contacts Entry’s Phone Number . . . . . . . . . . . . . . . . . . .112

Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Assigning an Image to a Contacts Entry . . . . . . . . . . . . . . . . . . . . .114

Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . .115

Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Dialing SprintServices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

2G. Using the Phone’s Calendar and Tools . . . . . . . . . . . . . .118

Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . .135

2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . .136

Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Managing Voice/Call Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . .146

Using Your Phone’s microSD Card and Adapter . . . . . . . . . . . . . .147

microSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

microSD Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Backing Up Your Contacts Data to the microSD . . . . . . . . . . . . . .153

Setting Up the Digital Print Order Format . . . . . . . . . . . . . . . . . . .154

Connecting Your Phone to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . .156

2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . .158

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Storing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Sending SprintPicture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Managing Sprint PictureMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Printing Pictures Directly From Your Phone . . . . . . . . . . . . . . . . .185

2K. Using SprintTV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

Your Sprint TV Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . .195

Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Using the Trusted Devices Options . . . . . . . . . . . . . . . . . . . . . . . . .201

Printing Data via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Sending Data via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .205

3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . .206

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

3B. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Getting Started With SprintVoice Command . . . . . . . . . . . . . . .224

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . .225

Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . .226

Accessing Information Using Sprint Voice Command . . . . . . . .227

Section 4: Safety and Warranty Information . . . . . . . .229

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . .230

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Maintaining Safe Use of and Access to Your Phone . . . . . . . . . .232

Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . .234

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . .241

4B. Manufacturer’sWarranty . . . . . . . . . . . . . . . . . . . . . . . .242

Manufacturer’sWarranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246

Welcome to Sprint

Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want.

This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want.

Welcome and thank you for choosing Sprint.

Introduction

This Phone User Guideintroduces you to Sprint service and all the features of your new phone. It’s divided into four sections:

l Section 1: Getting Started

l Section 2: Using Your Phone

l Section 3: Sprint Service Features

l Section 4: Safety and Warranty Information

Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service.The Table of Contents and Index will also help you quickly locate specific information.

You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you’ll be ready to use your phone in no time.

Phone Guide Note:

Because of updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.comand log on to

My Sprint Wireless

the phone user guide.

to access the most recent version of

WARNING

Please refer to the section on page 230 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.

Important Safety Information

Want to keep track of your minutes?

It’s easy to check right from your phone!

You’ll hear a summary of your service plan minutes and the minutes remaining in your current billing cycle, along with your phone’s individual usage if you’re on a shared plan. You’ll also hear a summary of your account balance and your most recent payment information.

From the Sprint PCS Vision Home Page, select My Account (Option 0). You’ll see many helpful categories including Payment Due, Current Usage, and Plan Overview. Select a topic to display the latest information.

Dial

Use Your Phone’s Web Browser

Note

Reported minutes and balances are estimates only. Please consult your Sprint PCS invoice for actual minutes used.

From the Sprint Vision Home Page, select My Account (Option 0). You’ll see many helpful categories including Payment Due, Current Usage, and Plan Overview. Select a topic to display the latest information.

Reported minutes and balances are estimates only. Please consult your Sprint invoice for actual minutes used.

iii

Your Phone’s Menu

2: Call History

1: Missed Alerts

1: Missed Calls 2: Incoming Calls 3: Outgoing Calls 4: Recent Calls 5: Erase Call History

1: Missed Calls 2: Incoming Calls 3: Outgoing Calls 4: Recent Calls

3: Contacts

1: Find/Add Entry

3: Groups

2: Speed Dial #'s

4: My Name Card 5: Services

6: Wireless Backup

5: All

1: Customer Service 2: Dir Assistance 3: Account Info 4: Sprint Operator

1: Subscribe

When the service is unavailable:

2: Learn More

1: Alert

When the service is available:

2: View Status 3: Troubleshoot 5: Unsubscribe

4: Learn More

5: Voice Command

The following table outlines your phone’s list menu structure. For more information about using your phone’s menus, see “Navigating Through Phone Menus”on page 26.

5: On Demand

8: Chat & Dating 9: Voicemail

1: Call Voicemail 2: Call:Speaker On 3: Details 4: Clear Count

1: None 2: My Phone# 3: Other

1: Speakerphone 2: From Name 3: Connect. Alert

1: Text Message 2: Picture Mail 3: Voicemail 5: Email

4: VoiceSMS

1: Msgs and Icon 2: Icon Only

7: IM

4: Premium Msgs 5: VoiceSMS 6: Email

3: Picture Mail

2: Text

0: Settings

1: Notification

2: Message Reminder

3: Callback Number

4: Auto-Delete 5: Signature 6: Pre-set Messages 7: Drafts Alert 8: Delivery Receipt 9: VoiceSMS Options

4: Messaging

1: Send Message

1: Text 3: VoiceSMS 4: Email

2: Picture Mail

8: Music

9: Sprint TV

2: Games

7: My Content

1: Application Mgr.

4: Ringers

3: Themes

5: Screen Savers

6: Applications

7: IM & Email

8: Call Tones

1: Get New 2: My Content Manager

1: Get New

2: My Content Manager

1: In Phone 3: Online Albums

2: In microSD

6: Pictures

1: Camera 2: Camcorder 3: Picture Mail

5: PictBridge 6: Order Prints

4: My Albums

7: Settings & Info

1: Auto Save to 2: Location 3: Status Bar 4: Slideshow Interval 5: Account Info 6: Help

0: Web

#: Settings

1: Display

1: Main Screen

1: Screensaver 2: Animations 3: Backlight 4: Background

3: Contrast

1: Highest 2: High 3: Medium 4: Low

2: Outer Screen

1: Screensaver 2: Backlight 3: Background 4: Foregrounds 5: Sleep Mode

5: Lowest

5: Themes 6: Input Font

8: Incoming Calls 7: Foregrounds 9: Sleep Mode

8: More Tools

1: Stopwatch 2: Countdown 3: World Clock 4: Calculator 5: Mass Storage 6: Transfer Music

: Tools

1: Voice Memo

1: Record 3: Screen Call

2: List

1: Phone 3: microSD Options

2: microSD

2: Bluetooth 3: Calendar

5: File Manager

6: Assigned Media 7: Update Phone

4: Alarm Clock

vii

3: Device Name

2: Visibility

3: Bluetooth

1: On/Off

5: Applications 6: Start-up/Pw-off 7: Advanced...

2: Sounds

1: Volume

1: Ringer 2: Earpiece 3: Headset 4: Speakerphone

4: Keytones

2: Ringer Type

6: Vibrate Type

3: Alerts

5: Voice Guide

1: Incoming Calls 2: Messaging

5: Power Off 6: Schedule

3: Alarm 4: Power On

1: Beep Each Minute 2: Out of Service

5: Messaging

3: Connect 4: Signal Fade/Call Drop

1: Tone Length 2: Tone Volume 3: Tone Type

1: Incoming Calls 2: Messaging 3: Alarm 4: Schedule

5: Keypad Light

1: Always Off 2: 8 Seconds 3: 15 Seconds 4: 30 Seconds

4: Font Size

1: Main Screen 2: Outer Screen

6: Language

1: English 2: Español

7: Power Save Mode 8: Return to Idle

1: Automatically 2: End Key

viii

7: Drafts Alert 8: Delivery Receipt 9: VoiceSMS Options

1: Speakerphone 2: From Name 3: Connect. Alert

5: Text Entry

6: Phone Info

1: Auto-Capital 2: Auto-Space

5: T9 Settings 6: Default Input

3: Input Language 4: My Words

7: Add Word 9: Help

8: Auto-Complete

1: Phone#/User ID 2: Icon Glossary

5: My Account

3: Version 4: Advanced

3: Callback Number

4: Auto-Delete 5: Signature 6: Pre-set Messages

1: None 2: My Phone# 3: Other

1: Msgs and Icon 2: Icon Only

6: Voice Priority

5: Trusted Devices

4: Device Info

7: Exchange Folder

4: Messaging

1: Notification

2: Message Reminder

1: Text Message 2: Picture Mail 3: Voicemail 4: VoiceSMS 5: Email

6: Location

1: Voice 2: Data 3: Camera/Pictures 4: Lock My Phone

8: Restrict and Lock

1: Left Navigation (Sprint TV) 2: Right Navigation (On Demand) 3: Up Navigation (Send Text) 4: Down Navigation (My Content)

*: Navigation Keys

1: Set Mode 2: Call Guard 3: Data Roaming

9: Roaming

0: Security

7: Power On to Alert

#: Side Key Guard

5: Erase/Reset

1: Lock My Phone 2: Change LockCode 3: Special Numbers 4: Edit Contacts List

4: Data

Enable Data (sign-out state)/Disable Data (sign-in state)

2: Net Guard 3: Update Profile

1: Turbo Button 2: Earpiece 3: Ringer Sound

5: Headset Mode

2: Airplane Mode

7: More...

1: Accessibility

1: TTY 2: Input Font 3: Font Size 4: Vibrate Type

3: Call Setup

1: Auto-Answer 2: Abbrev. Dial 3: Call Answer 4: Contacts Match

IN USE MENU

Select Options (right softkey) to display the following options:

1: Flash 2: Mute/Unmute 3: Speaker On/Speaker Off 4: Three-Way Call

6: Call History5: Missed Alerts 8: Messaging7: Contacts 10: Settings9: Tools

: Wireless Backup

1: Subscribe

When the service is unavailable:

2: Learn More

1: Alert

When the service is available:

2: View Status 3: Troubleshoot 5: Unsubscribe

4: Learn More

Section 1

Getting Started

Section 1A

Setting Up Service

In This Section

l Getting Started With Sprint Service (page 3)

l Setting Up Your Voicemail (page 6)

l SprintAccountPasswords (page 7)

l Getting Help (page 8)

Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service.

2 Section 1A: Setting Up Service

Getting Started With Sprint Service

Determining if Your Phone is Already Activated

If you purchased your phone at a Sprint Store, it is probably activated, unlocked, and ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. (See page 5.)

To determine your activation status:

Press > Settings > Phone Info > Phone#/User ID. If

My Phone# displays 000-000-#### and User ID displays

<Empty>, your phone is not yet activated.

Activating Your Phone

If your phone is not activated, please activate it by yourself.

Be sure that you are in the Sprint National Network (not in

Note:

roaming mode) and your phone is receiving strong signals (see page 17) before starting the activation.

To activate your phone:

1. Press to turn the phone on. (The activation display

will appear.)

2. Follow the onscreen instructions to activate your phone.

If activation is successful, you will see “Your device has been activated!”and your phone will be ready to use.

Setting UpService

Section 1A: Setting Up Service 3

If activation is unsuccessful, please wait while your phone retries (up to four times).

If activation is still unsuccessful, press > Settings > More… > Data > Update Profile

Wait for your profile to update, and then press

> Settings > Phone Info > Phone#/User ID to

determine your activation status. If

My Phone# displays 000-000-#### and User ID displays <Empty>, your phone is not yet activated.

If activation is still unsuccessful, please call Sprint Customer Service at

1-888-211-4727

from another phone for assistance.

Do not press while the phone is being activated.

Note:

Pressing cancels the activation process.

Activating Your Phone If You Have Canceled the Activation

If you have pressed while activating your phone, the activation will be canceled and you will be required to activate it from the main menu.

To activate your phone from the main menu:

1. Select > Settings > More… > Data > Update Profile.

2. Follow the onscreen instructions.

If the phone is not activated after having performed the steps

Note:

above, please call Sprint Customer Service at 1-888-211-4727.

4 Section 1A: Setting Up Service

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press to turn the phone on.

2. Select Unlock(leftsoftkey).

To select a softkey, press the key directly below the softkey text

Note:

that is displayed at the bottom left and bottom right of your phone’s display screen. Softkey actions change according to the screen you’re viewing and will not be displayed if there is no corresponding action available.

3. Enter your four-digit lock code. (For security purposes,

the code is not visible as you type.)

If you can’t recall your lock code, try using the lastfour digits

Tip:

of your wireless phone number. If this doesn’t work, call Sprint Customer Service at 1-888-211-4727.

Setting UpService

Section 1A: Setting Up Service 5

Setting Up Your Voicemail

All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your phone is activated.

To set up your voicemail:

1. From standby mode, press and hold .

2. Follow the system prompts to:

Create your passcode.

Record your name announcement.

Record your greeting.

Choose whether to activate One-Touch Message Access (a feature that lets you access messages simply by pressing and holding , bypassing the need for you to enter your passcode).

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your voicemail account, Sprintrecommends that you enable your voicemail passcode. (Do not activate One-Touch Message Access.)

For more information about using your voicemail, see “Using Voicemail”on page 207.

6 Section 1A: Setting Up Service

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint Power Vision has access to your information, you will need to create passwords to protect your privacy.

AccountPassword

If you are the account owner, you’ll have an account password to sign on to Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at

www.sprint.com.

www.sprint.com and to use when calling Sprint

Voicemail Password

You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 6 for more information on your voicemail password.

Sprint Power Vision User Name

With your Sprint Power Vision Phone, you will be assigned a

t Power Vision user name. To find your user name,

Sprin select

For more information, or to changeyour passwords, sign on to

1-888-211-4727.

> Settings > Phone Info > Phone#/User ID.

www.sprint.com or call Sprint Customer Service at

account. To ensure that no one else

Setting UpService

Section 1A: Setting Up Service 7

Getting Help

Visit www.sprint.com

You can go online to:

Access your account information.

Check your minutes used (depending on your Sprint service plan).

View and pay your bill.

Make your life easier by enrolling in Sprint online billing and automatic payment.

Purchase accessories.

Shop for the latest Sprint phones.

View available Sprint service plans and options.

Learn more about the Sprint Power Vision Network and other great products like Sprint Picture Mail, games, ringers, screen savers, and more.

Reaching SprintCustomer Service

You can reach Sprint Customer Service many different ways:

Dial on your phone.

Sign on to your account at www.sprint.com.

Call us toll-free at 1-888-211-4727 (Consumer customers)

1-888-788-4727 (Business customers).

Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.

8 Section 1A: Setting Up Service

Receiving Automated Billing Information

For your convenience, your phone gives you access to billing information on your Sprint account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle.

To access automated billing information:

Press .

This service may not be available in all Affiliate areas.

Note:

Sprint 411

Call from your phone and you’ll have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411, and you will be billed for airtime.

To call Sprint 411:

Press .

Setting UpService

Section 1A: Setting Up Service 9

Sprint Operator Services

Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.

To access Sprint Operator Services:

Press .

For more information or to see the latest in products and services, visit us online at

www.sprint.com.

10 Section 1A: Setting Up Service

Section 2

Using Your Phone

Section 2A

Phone Basics

In This Section

l Your Phone (page 13)

l Viewing the Display Screen (page 17)

l Features of Your Phone (page 20)

l Turning Your Phone On and O ff (page 22)

l Using Your Phone’s Battery and Charger (page 23)

l Navigating Through Phone Menus (page 26)

l Displaying Your Phone Number (page 27)

l Making and Answering Calls (page 28)

l Entering Text (page 44)

Your phone is packed with features thatsimplify your life and expand your ability to stay connected to the people and information that are important to you.

you through the basic functions and calling features of your phone.

This section will guide

12 Section 2A: Phone Basics

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