Sprint Nextel c7777 User Manual

Sprint Mobile Broadband 2-in-1 Card

Merlin™ C777 by Novatel Wireless

Frequently Asked Questions (FAQ)

General

Q: What is the Merlin C777 Card by Novatel Wireless?

A: For those that want to use the card slot on their notebook instead of a USB port for
mobile broadband connectivity, the Merlin C777 card is a convenient and ultra compact
solution that makes frequent use and travel easy. Designed to work with both
ExpressCard and PC Card slots, the Merlin C777 card includes a locking 2-in-1 adapter to
go from PC Card to ExpressCard slots with ease. The card extends out about an inch
from the side of your notebook.

Q: How do I know which card slot type my notebook supports?

A: If you have a PCMCIA (PC Card) slot, the Merlin C777 card should slide all the way into

your notebook computer until just the black top of the card (antenna area) sticks out. If
that is not the case or if you see the ExpressCard rabbit symbol shown in this diagram
around your notebook’s card slot, then you have an ExpressCard slot.

If your computer has an ExpressCard slot, then you will need to unlock the
ExpressCard from the PC Card adapter.

If your computer has a PCMCIA Card slot, then you will need to make sure the
ExpressCard is locked into the PC Card adapter.

Q: What networks does the Merlin C777 Card operate on?

A: The Merlin C777 Card operates on the nationwide Sprint Mobile Broadband Network (3G

network).

Q: Which Operating Systems are supported for use with the Novatel Wireless

Merlin C777 Card?

A: The Merlin C7772-in-1 Card supports:

 Microsoft Windows® Vista, Windows XP and Windows 2000
 Mac OS X version 10.4.11 or higher
 Linux

The following Operating Systems are not supported: Palm, Pocket PC.

Note: for more general information as well as installation instructions and software
downloads, visit www.sprint.com/downloads.

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Q: Does the Merlin C777 Card support voice calls, fax and/or text messaging?

A: Voice calls, fax and text messaging are not supported.

Q: Which applications are well suited for use with the Merlin C777 Card and the

improved upload speeds?

A: See the following table.

Consumer Business Applications

√ √ Email – Send large files faster
√ √ Internet/Intranet Access
√ √ Video Conferencing and Surveillance
√ Real-time Media Streaming
√ Online Gaming

√ Corporate Server (using VPN) Access
√ Online Field Service Systems
√ Healthcare/Insurance, sending

images

√ √ GPS enablement for “locate &

search”

Getting Started

Q: Can anyone that purchases a Mobile Broadband device download and install the

necessary software to use the Merlin C777 card?

A: A user must have the latest version of the Operating Systems that were stated above

and a notebook with administrative rights. If this is your personal notebook, you should
not experience a problem with administrative rights. If this is your company notebook
and you experience a problem downloading and installing software, please contact your
IT department to validate you have administrative rights to your notebook.

Q: Does the user of the Merlin C777 card need to do anything before they insert

the device into their notebook and begin the installation and activation
process?

A: The user will need to be sure this device has been set-up on their Sprint account and to

download the Sprint SmartView software from the CD that was provided with the device
before inserting the C777.

Q: If Sprint SmartView is already installed on my Windows computer, should I

remove it before initiating software installation and activation?

A: Sprint recommends you remove any previous versions of the Sprint SmartView software

from your computer before inserting the Merlin C777 device the first time. Follow these
steps:

1. On your Windows computer, go to Start > Settings > Control Panel >
Add/Remove Programs > Sprint Mobile Broadband (Novatel).

2. Click Remove.

3. Reboot your computer.

4. Install Sprint SmartView software from the CD that came with the device.

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