Sprint Nextel C201 User Manual

User’s Guide

PCS Connection Card by Novatel Wireless

MerlinTM C201

Welcome to Sprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introduction to this User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1. Getting Started With Your PCS Connection Card

Your PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

PCS Connection Card Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Managing Your PCS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing the Wireless Connection Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Inserting and Removing Your PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Activating Your PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2. The Wireless Connection Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Wireless Connection Manager Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Controlling the Wireless Connection Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Controlling Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Disconnecting From the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Quitting the Wireless Connection Manager Application. . . . . . . . . . . . . . . . . . . . . . . . . 21

Showing and Hiding the Wireless Connection Manager. . . . . . . . . . . . . . . . . . . . . . . . . 22

Total Bytes Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Locking and Unlocking Your PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

System Tray Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the Web Messaging Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Viewing a Web Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Sending a Web Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Deleting a Web Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the Optimized RAS Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing the PCS Software Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adding a New Dial-up Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Editing a Dial-up Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Deleting a Dial-up Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

PCS Connection Card Configuration Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

PCS Connection Card Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Changing Your Roaming Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Changing Your Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . 5

PCS Connection Card Properties Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Detailed Status Report Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

About Wireless Connection Manager Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Updating the Wireless Connection Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . 47

3. PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Accessing the Web With Your PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Launching the Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Your User Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Signing Up for Web Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Using Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Accessing Email Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Composing Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

PCS Business Connection

Personal Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

PCS Vision FAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

4. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

PCS Connection Card FAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Troubleshooting Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

5. Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

6. Safety and Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Important Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Regulatory Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

7. Terms and Conditions & Warranty Information . . . . . . . . . . . . . . . . . 65

Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Welcome to Sprint

nly Sprint built the largest all-digital, all-PCS nationwide network with advanced multimedia services, reaching more than 230 million people

for clarity you can see and hear. When it comes to mobile connectivity, the PCS Connection CardTM offers

more freedom than ever before. No wires, no cables, just access to your data when you need it. The power of the Internet and company data is truly at your fingertips.

This guide will familiarize you with our technology and your new PCS Connection Card and the Wireless Connection Manager Software through simple, easy-to-follow instructions. If you have already reviewed the Getting Started Guide, which was packaged with your PCS Connection Card, then you're ready to explore the advanced features outlined in this guide.

If you have not read your Getting Started Guide, go to Section One - Getting Started With Your PCS Connection Card (page 5). This section provides all the information you need to install the Wireless Connection Manager Software, activate your PCS Connection Card and much more. It also contains information on how to contact Sprint should you have questions about service, want to purchase additional products or services, or just to check your account balance.

Thank you for choosing Sprint.

Introduction to this User’s Guide

his User’s Guide introduces you to the PCS Connection Card and Wireless Connection Manager Software through easy-to-follow

instructions. We know your time is valuable and that is why we have designed this guide

to be used in a building block format or in stand-alone sections. You will get the most out of your card and software if you read each section. However, if you’d like to get right to a specific feature, simply go to that section. Follow the instructions in that section and you'll be ready to use your card in no time.

If you require additional information or help, visit call PCS Customer Service Solutions

Tip : You can print out this guide to keep on hand or view it online. If you're viewing it online, simply click on a topic in the Table of Contents or on any page reference within a section to go directly to that topic.

at 1-888-211-4PCS (4727).

www.sprintpcs.com

Section 1

Getting Started With Your PCS Connection Card

In This Section

䊳 Your PCS Connection Card

䊳 PCS Connection Card Components

䊳 System Requirements

䊳 Care and Maintenance of Your PCS Connection Card

䊳 Installing the Wireless Connection Manager Software

䊳 Inserting and Removing Your PCS Connection Card

䊳 Activating Your PCS Connection Card

his section walks you through the basics of getting started

with your new PCS Connection Card, including installing the Wireless Connection Manager Software and inserting and activating your card.

Section 1

Getting Started With Your PCS Connection Card 5

Your PCS Connection Card

The PCS Connection Card utilizes CDMA technology enabling real-time wireless access to email, the Internet or your company network. The card runs on most current Windows-compatible laptop or desktop computers, and it provides data transmission of up to 144 kilobytes per second (kbps). The PCS Connection Card also runs on Pocket PC 2000 and Pocket PC

2002. Windows 98 (SR2/SE), 2000, ME or XP, as well as a type II PC card (PCMCIA) slot are also required.

The Wireless Connection Manager Software allows you to monitor and control the operations of your card and it also provides you with limited diagnostic information for troubleshooting any difficulties you may encounter.

PCS Connection Card Components

All PCS Connection Card packages include the following components:

䊳

PCS Connection Card

䊳

Storage case for your card

䊳

Getting Started Guide

䊳

CD-ROM containing the Wireless Connection Manager Software, PCS Business Connection

Web link and an electronic copy of the

User’s Guide

Getting Started

Before you can use your PCS Connection Card, you must first:

Install the Wireless Connection Manager Software, located on the Installation CD, onto your computer.

Note: Before installing your new software, delete or uninstall any previously existing modem or dialer software from your system.

Note: Do not insert the PCS Connection Card in the slot until prompted to do so by the Setup program.

Insert the card into your computer’s PC card slot (Sprint label facing up). Windows will detect the card and automatically install the necessary card drivers.

Section 1

6 Getting Started With Your PCS Connection Card

Launch the Wireless Connection Manager Software application.

If your card has not previously been activated, the Activation Wizard will automatically launch and guide you through the process.

System Requirements

The following items are required in order to properly run the PCS Connection Card and accompanying software:

䊳

Pentium 90 (or higher) processor

䊳

Windows 98 (SR2), 2000, ME or XP

䊳

32 MB RAM (for Windows 98 and ME), or 64 MB RAM (for Windows 2000 and XP)

䊳

16 MB available hard drive space

䊳

CD-ROM drive

䊳

Type II PC card slot (PCMCIA)

Care and Maintenance

As with any electronic device, the PCS Connection Card should be handled with care. Follow these guidelines when using or storing your card:

䊳

Avoid storing the card in places of extreme heat or cold.

䊳

Do not immerse the card in water.

䊳

Do not apply labels or decals to the top or bottom of the card, as this may cause the card to become jammed in the PC card slot.

䊳

Keep the card in a dry, clean space.

䊳

Never force the card into or out of your computer’s PC card slot.

䊳

When moving your computer, always remove the card from the PC card slot to avoid damage.

Managing Your PCS Account

For information about your PCS Account or to change your User name and password, visit

www.sprintpcs.com

or call PCS Customer Service

Solutions at 1-888-211-4PCS (4727).

Section 1

Getting Started With Your PCS Connection Card 7

Installing the Wireless Connection Manager Software

This section guides you step-by-step through the Wireless Connection Manager Software installation procedure.

Once you complete the installation process and activate your PCS Connection Card, you will be able to use your card with your Internet applications.

If you require help at any time during the installation process, please contact PCS Customer Service Solutions at 1-888-211-4PCS (4727).

Windows 98 SE, ME, 2000 and XP Installation Process

To install the Wireless Connection Manager Software:

Insert the Installation CD into your computer’s CD-ROM drive. The installation program will automatically run.

Follow the instructions displayed onscreen to begin installing the Wireless Connection Manager Software. The appear (see Figure 1).

Welcome

window will

Figure 1: Welcome window

Section 1

8 Getting Started With Your PCS Connection Card

Read the information displayed onscreen and click continue. The

License Agreement

window will appear

(see Figure 2).

Figure 2: License Agreement window

Read the agreement and select

terms

if you are satisfied with the agreement.

Click

to continue. The

(see Figure 3).

Figure 3: Start Copying Files window

Getting Started With Your PCS Connection Card 9

I read and agree to the above

Start Copying Files

window will appear

Section 1

If you are satisfied with the installation settings, click continue. A message will appear (see Figure 4) allowing you to specify whether you want an icon for the Wireless Connection Manager placed on your desktop.

Figure 4: Desktop Icon message

Ye s

Click Manager or

Installation Complete

to create a desktop icon for the Wireless Connection

if you would not like a desktop icon. The

window will appear (see Figure 5).

Figure 5: Installation Complete window

Section 1

10 Getting Started With Your PCS Connection Card

Click

Finish

to exit the Installation program. The

Install

window

will appear (see Figure 6).

Figure 6: Install window

You are required to restart your computer in order to complete the Wireless Connection Manager Software installation procedure. Click

to reboot your computer.

10.

Once your computer has rebooted, insert the PCS Connection Card into your computer’s PC card slot (see “Inserting and Removing Your PCS Connection Card” on page 12 for more information). Windows will detect the new hardware and will install the necessary drivers. The

Hardware

Found New Hardware

window or

Wizard will appear, depending on your operating system

Found New

(see Figure 7).

Figure 7: Found New Hardware window

Note: If the message “Digital signature not found” appears, you will need

to click Yes to properly install the hardware driver. When installing to Windows 2000 or Windows XP, the message will appear three times; click Yes each time to properly install the driver.

Section 1

Getting Started With Your PCS Connection Card 11

Inserting and Removing Your PCS Connection Card

Before you insert the PCS Connection Card, you must first install the Wireless Connection Manager Software. Once you have completed the installation procedure, you may insert your card into your computer’s PC card slot. The Sprint label should be facing up, and the 68-pin connector, located at the end of the card, should be inserted directly into the computer’s PC card slot.

Note: The PCS Connection Card should fit snugly, but you should be able to insert or remove it easily from your computer’s PC card slot.

A portion (the black section) of the card will remain outside the computer’s PC card slot. This section contains the card’s antenna and the LED (light emitting diode). Because the card is not entirely contained in your computer’s PC card slot, it is important to remove the card when transporting your laptop or notebook.

To remove your card, you must first stop the card using the PC card tray icon icon and select

Once your card has been stopped, press the PC card eject button, located on your computer, and remove the card completely from the PC card slot.

, located in the bottom-right corner of your desktop. Click the

Stop

from the dialog box.

Section 1

12 Getting Started With Your PCS Connection Card

Activating Your PCS Connection Card

To launch the Wireless Connection Manager, double-click the shortcut

JJJJ

Start

icon placed on your desktop, or select

Wireless

JJJJ

Wireless Connection Manager

Programs

If your card was not previously activated, once the Wireless Connection Manager application opens, the Sprint Activation Wizard will automatically launch (if your card has been pre-activated, you will not see the Activation Wizard).

Sprint Welcome

The

Figure 8: PCS Connection Card Activation (window 1)

window will appear (see Figure 8).

JJJJ

Novatel

Section 1

Getting Started With Your PCS Connection Card 13

Click

to begin the activation process. The PCS Connection Card

Activation window will describe the activation process (see Figure 9).

Figure 9: PCS Connection Card Activation (window 2)

Please telephone PCS Customer Service Solutions to set up your PCS wireless network account.

䊳

If you will be using your PCS Connection Card primarily for business purposes, call

䊳

If your card is intended primarily for personal use,

1-888-715-4588

call

1-877-789-3969

You should have the following information available:

䊳

Your billing address

䊳

Your Social Security or Tax ID number

䊳

Your driver’s license number

䊳

A pen and paper to write down your account information During this call, PCS Customer Service Solutions will help you select

your service plan and guide you through the activation process.

Section 1

14 Getting Started With Your PCS Connection Card

Click

when you are asked for your card’s Electronic Serial Number (ESN). The third PCS Connection Card Activation window will appear, which displays your card’s ESN in the top field (see Figure 10).

Figure 10: PCS Connection Card Activation (window 3)

Carefully repeat the Electronic Serial Number to the Service Representative. You will then be given an activation code.

Enter the activation code into the bottom field of the PCS Connection Card Activation window.

Click

to continue. The next window will appear (see Figure 11).

Figure 11: PCS Connection Card Activation (window 4)

Section 1

Getting Started With Your PCS Connection Card 15

Once you have been given your card’s phone number, enter the number in the top field, as shown in Figure 11.

Re-enter the phone number in the bottom field for activation, and

click

Note: If the phone numbers you entered in the two fields do not match, a warning will appear requesting that you verify that the phone numbers entered are correct.

to continue.

You have now successfully completed the activation process. Your phone number and lock code will be displayed at the bottom of the final PCS Connection Card Activation window (see Figure 12).

Figure 12: PCS Connection Card Activation (window 5)

Click

Finish

to exit the Sprint Activation Wizard.

You may now use the Wireless Connection Manager with your Internet applications. See Section 2: The Wireless Connection Manager on page 17 for more information.

Section 1

16 Getting Started With Your PCS Connection Card

Section 2

The Wireless Connection Manager

In This Section

䊳 Wireless Connection Manager Main Window

䊳 Controlling the Wireless Connection Manager

䊳 System Tray Icons

䊳 Using the Web Messaging Feature

䊳 Using the Optimized RAS Option

䊳 PCS Connection Card Configuration Window

䊳 PCS Connection Card Configuration Settings

䊳 PCS Connection Card Properties Window

䊳 Detailed Status Reports Window

䊳 About Wireless Connection Manager Window

he Wireless Connection Manager application allows you to monitor and control the operation of your PCS Connection Card. This section

describes the functions of the various fields and windows contained in the Wireless Connection Manager application.

Section 2

The Wireless Connection Manager 17

Wireless Connection Manager Main Window

When you launch the Wireless Connection Manager application, the main window will open (see Figure 13).

Figure 13: Wireless Connection Manager main window

main window

The

consists of the following items:

Duration

Total Bytes Sent

Total Bytes Received

Connect or Disconnect Button

Signal Strength Status Bar

Section 2

18 The Wireless Connection Manager

This field indicates the length of time connected.

This field indicates the amount of data (bytes) the card has sent during the current network session.

This field indicates the amount of data (bytes) the card has received during the current network session.

This button allows you to Connect or Disconnect from the network, depending on the current state of the card. If the card is locked when attempting to connect, you will be prompted to unlock it before connecting.

This display indicates the card’s signal strength. If adequate signal strength is present, several of the five bars will be shaded green. The greater number of bars filled, the stronger the signal strength.

Sprint URL

http://www.sprintpcs.com

Clicking the PCS Web page when connected.

will take you di rectly to

PCS Connection Card Status

Mail Icon

Lock Icon

This status indicator, located at the bottom of the main window, displays the card’s network connection status.

Clicking this button will open the Web Messaging window, which allows you to view any messages you have received.

This button allows you to lock or unlock your card.

Controlling the Wireless Connection Manager

Connecting to the Network

To connect to the network, click (see Figure 14). The card will attempt to register to the network using the information provided in the default connection profile.

A connection profile provides Sprint with the necessary information to identify your card and access your network account.

Connect

from the main window

Figure 14: Wireless Connection Manager main window

The Wireless Connection Manager 19

Section 2

Controlling Compression

In order to optimize the connection speed and enhance your wireless experience, data has been compressed. You may turn off compression by selecting

Compression

from the

Figure 15: Compression Option window

File

menu (see Figure 15).

When data is being compressed, the compression icon will appear in the main window under Signal Strength (see Figure 16).

Figure 16: Compression Active

Section 2

20 The Wireless Connection Manager

Disconnecting From the Network

To disconnect from the network, click

Disconnect

from the main

window (see Figure 17).

Figure 17: Wireless Connection Manager main window

Quitting the Wireless Connection Manager Application

To quit the Wireless Connection Manager application, click the

Exit

located in the top-right corner of the main window or select

File

the

menu (see Figure 18). The PCS Connection Card will terminate

from

its network connection, and the Wireless Connection Manager application will shut down.

Figure 18: Exit command

The Wireless Connection Manager 21

Section 2

Showing and Hiding the Wireless Connection Manager

Keeping the Wireless Connection Manager Window Always Visible

To keep the Wireless Connection Manager window on top of all other open windows, select

Always on Top

from the

Window

(see Figure 19).

Figure 19: Always on Top command

Once this menu item is selected (indicated by a check mark next to the item), the Wireless Connection Manager window will remain on top of all other windows.

Note: Click Always on Top a second time to disable this command. The check mark will disappear and the Wireless Connection Manager window will no longer remain on top of all other open windows.

Section 2

22 The Wireless Connection Manager

Hiding the Wireless Connection Manager Task Bar

To hide the Wireless Connection Manager task bar when you minimize the screen, select

Hide When Minimized

from the

Window

(see Figure 20).

Figure 20: Hide When Minimized command

To re-open the Wireless Connection Manager window, double click the system tray icon

, located in the bottom-right corner of your desktop. You may also right-click on the system tray icon and select “Open Wireless Connection Manager.” (For more information on system tray icons, see “System Tray Icons” on page 28.)

Section 2

The Wireless Connection Manager 23

+ 60 hidden pages