Sprint Nextel 9930 User Manual
BlackBerry® BoldTM 9930 smartphone
www.sprint.com
©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
8/5/11
Table of Contents
Getting to Know Your BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The BlackBerry Bold 9930 device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Your Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setting Up Your BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Insert the Battery and Memory Card* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Turn On Your BlackBerry 99tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
BlackBerry ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connect to the Nationwide Sprint Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Set Up Your Sprint Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Set Up a Wi-Fi® Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using Email on Your BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Setting Up Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessing and Sending Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using Your BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Sending Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Visit a Web Page or Search the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Tabbed Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting a BlackBerry 9930 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Locking and Unlocking the BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using Bluetooth With Your BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
About NFC Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
The BlackBerry Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Finding Help With Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Advanced Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sprint TV & Movies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sprint Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Additional Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Getting Started With Sprint Worldwide Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sprint Worldwide Wireless Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Activating Global Roaming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Making and Receiving Worldwide Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Sprint Voicemail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
International Data Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Understanding Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Contacting Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
BlackBerry 9930 Basics and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Navigating Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Typing and Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Battery Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Wireless Network Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Wi-Fi Coverage Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Getting to Know Your BlackBerry 9930
The BlackBerry Bold 9930 device
Backspace/Delete
Enter
Speakerphone
Capitalize letters
Symbols
USB port
Volume up
Convenience
key
Take a picture
You can customize
this key
Mute
Microphone
(do not cover)
Type the other
character on a key
Lock the screen
Notification LED
Touchscreen
Trackpad
Move around
the screen
Select an item
Menu key
Open a menu
Escape key
Move back a screen
End/Power key
Hold to turn on/off
End a call
Return to Home screen
Headset
jack
Send key
Make/answer a call
Volume down
Getting to Know Your Smartphone
Getting to Know Your BlackBerry 9930 1
Applications
You can access your applications by tapping the icons on the Home screen. All of your
device’s applications can be accessed from the
Home screen (while not on a call), press
applications, tap or click
Note: To select an item by tapping, simply touch it on the screen. To “click” an item,
highlight it using the trackpd and then press the trackpad.
Take some time to explore the applications that are available on your BlackBerry device.
Here are a few to get you started.
Tap Setup to set up device options such as email and Bluetoothi®, to personalize
your device, and to access onboard help and tutorials.
Tap Browser to visit Web pages, browse for download items, and set browser
options. Your BlackBerry device might have more than one browser.
Tap Messages to view the messages list, compose new messages, and set
messaging options.
Tap Camera to take a picture.*
Tap Media to access your saved videos, ring tones, pictures, songs, and voice notes,
or to record a video or voice note.
Tap Video Camera in the Media folder to record a video.**
2 Getting to Know Your BlackBerry 9930
All.
All panel on the Home screen. To display the
End/Power . To view the complete selection of
Tap
Manage Connections
to turn network connections on or off and manage Wi-Fi
connections.
Tap Options to access the main list of BlackBerry device options.
Tap
Contacts
to view your contact list or add new contacts.
Tap Help to view help topics for your BlackBerry device.
* Camera and Video Camera are not available in all BlackBerry Bold 9930 devices.
** Before using the Video Camera, the microSD card must be properly inserted into the media card holder.
The microSD card is preinstalled in your BlackBerry device. See page 21.)
(
Getting to Know Your Smartphone
Getting to Know Your BlackBerry 9930 3
Your Home Screen
Navigation bar
Tap to see more icons
Slide left or right for
more panels
Change your ring tone
or alerts
Notification view
See upcoming
appointments, new
messages, and
other notifications
Battery power level
Search
Search your entire
device, including
help, messages, music,
the Internet, and more
Tap to manage wireless
connections, Wi-Fi
®
,
Bluetooth
®
technology,
or alarm clock
Wireless indicators
4 Getting to Know Your BlackBerry 9930
Setting Up Your BlackBerry 9930
1
WARNING: Use only those accessories approved by Research In Motion (RIM). Using
any accessories not approved by RIM for use with this particular BlackBerry device model
might invalidate any approval or warranty applicable to the device, might result in the nonoperation of the device, and may be dangerous. For more information about safe battery
usage, see the Safety and Product Information booklet that was packaged with your
BlackBerry device.
Insert the Battery and Memory Card*
For more information on purchasing RIM approved batteries and accessories, please visit
www.sprint.com.
If the battery is charged your BlackBerry device should turn on. If the BlackBerry
device does not turn on, charge the battery.
*Remove the battery before you insert or remove a memory card. A memory card may be pre-installed
Setting Up Your BlackBerry 9930 5
Setting Up Your Smartphone
2
Charge the Battery
3
1. Insert the larger end of the USB cable into the charging head.
2. Connect the smaller end of the USB cable to the micro-USB port on the left side of your
BlackBerry device.
3. Plug the charging head into a power outlet.
Turn On Your BlackBerry 9930
䊳 To turn the BlackBerry device on or off, press and hold on the front of the device.
6 Setting Up Your BlackBerry 9930
4
Explore the Setup Application
5
The Setup application is designed to help you learn about navigation and typing, change
options to personalize your BlackBerry device, and set up network connections. You can
also set up email addresses. The Setup application should appear automatically the first time
you turn on your device.
䊳 To access the Setup application at any time, tap Setup .
Note: For more information about selecting and setting up your email options, please
see “Setting Up Email” on page 10.
BlackBerry ID
BlackBerry® ID gives you quick and easy access to a variety of BlackBerry apps and
services including the BlackBerry App World™ storefront.
Create a BlackBerry ID
Create a BlackBerry ID using an email address and a password of your choice. Use it to
access sel
1. When you see the BlackBerry ID sign-in screen, enter your email address and password,
2. Read the BlackBerry ID terms and conditions. If you agree to the terms, tap I Accept.
3. Follow the prompts to create your BlackBerry ID.
ected BlackBerry products or services.
and then tap Create New. (If you already have a BlackBerry ID, tap Sign In, enter your
sign-in information and you’re all set.)
Setting Up Your Smartphone
Setting Up Your BlackBerry 9930 7
6
Connect to the Nationwide Sprint Network
7
When you turn on your BlackBerry device it should automatically connect to the Nationwide
Sprint Network. To connect successfully, your Sprint service must be active and you must be
in a Sprint Network service area.
If your device is on and you do not successfully conn
connection by tapping Manage Connections
checkbox.
ect to the network, turn on your
and selecting the Mobile Network
Set Up Your Sprint Voicemail
1. Press and then press and hold .
2. Follow the system prompts to:
䡲 Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.
Voicemail Password:
Sprint strongly recommends that you create a password when setting up your voicemail to
protect against unauthorized access. Without a password, anyone who has access to your
device is able to access your voicemail messages.
8 Setting Up Your BlackBerry 9930
8
Set Up a Wi-Fi® Connection
Your BlackBerry device allows you connect to an available Wi-Fi® network to access such
services as email service and Web browsing.
Note: If your BlackBerry device is associated with an email account that uses a
BlackBerry
to a Wi-Fi
®
Enterprise Server, your organization may prevent you from connecting
®
network.
1. On the Home screen, tap the connections area at the top of the screen, or tap
Manage Connections
.
2. Ta p Wi-Fi Network. If prompted, tap Turn on Wi-Fi .
3. If you want to connect to a public hotspot or to a Wi-Fi network that does not require
authentication, select the Show Open networks only check box.
4. Tap the Wi-Fi network that you want to connect to.
5. If the Wi-Fi network requires authentication, type a password for the network and then
tap Connect.
The name of the connected Wi-Fi ne
twork appears at the top of the Home screen.
Setting Up Your BlackBerry 9930 9
Setting Up Your Smartphone
Using Email on Your BlackBerry 9930
Setting Up Email
Choosing Your Email Setup Option
To begin sending and receiving email messages on your BlackBerry device, you must set
up your device with a supported email account. You may configure up to 10 supported
accounts on your BlackBerry device.
The following options will be available when y
Internet Mail Account
This option is most common for individual users. Use this option to create a new email
address for your BlackBerry device or to associate your device with up to 10 existing email
addresses (for example, a Google Mail
create a new email address.
Enterprise Account
This option is most common for corporate users. If your administrator has provided you with
an activation password, use this option to associate your BlackBerry device with a Microsoft
®
work email account, IBM® Lotus Notes® work email account, or Novell® GroupWise®
Outlook
work email account.
Creating or Adding an Email Account
You can set up for email using the Setup application on your BlackBerry device.
10 Using Email on Your BlackBerry 9930
ou set up your email account(s):
TM
or Windows LiveTM Hotmail® email account) or to
®
The first time that you log in, you can add a supported email address, create a BlackBerry
email address, or do both.
䢇 Add an email address if you have an existing, supported email account that you want to
access from your BlackBerry device.
䢇 Create a BlackBerry email address if you do not have another email account, or if you
need an additional email address that you can use to send and receive email messages.
Note: If you are swapping your phone number from a previous BlackBerry device, the
email application will prompt you to move any email account you had set up on
your other device. Click
migrate your email accounts to your BlackBerry 9930 device.
Move and enter the email passwords as prompted to
1. Tap Setup > Email Accounts > Internet Mail Account.
䡲 The first time you set up an account, read the BlackBerry Prosumer Agreement. If you
agree to the terms and conditions, scroll to the bottom and tap I Accept to continue. If
this is not your first account, tap Set up another email account.
Note: If you have not already signed in with your BlackBerry ID, you will see a
BlackBerry ID prompt. See ”Create a BlackBerry ID“ on page 7 to create or
sign in to your BlackBerry ID.
2. Tap an email account type: Yaho o, Gmail, AOL (AOL, AIM), Windows Live (Hotmail,
MSN, Live), or Other.
3. Type your email address and password, and then tap Continue. The BlackBerry Internet
Service will attempt to set up your account.
䡲 If setup is successful, press to return to the Home screen.
4. If the BlackBerry Internet Service cannot add your email address, try re-entering your
address or password, or tap I will provide the settings, and then enter your account
information and tap Continue.
Email
Using Email on Your BlackBerry 9930 11
Note: To add or edit settings for your email accounts, including account display name
and signature, tap
Highlight an email address, press
to save your changes.
Setup > Email Accounts > Internet Mail Account.
> Edit, and make your changes. Ta p Save
Using the BlackBerry Enterprise Server Option
If your system administrator has provided you with an Enterprise Activation password, you
can set up your supported email account directly from your BlackBerry device.
1. Tap Setup > Email Accounts > Enterprise Account.
2. Under Account Activation, type your supported corporate email address.
3. Type the Enterprise Activation password provided by your system administrator, and then
tap Activate.
12 Using Email on Your BlackBerry 9930
Accessing and Sending Email Messages
Accessing Email Messages
1. Tap Messages to display a message list.
2. Highlight a message and click the trackpad to display the message.
Note: When you set up new email addresses, an icon for each account will appear
on the Home screen. Tap
see messages from a specific account on
Messages to access all of your messages. To
ly, tap the icon for that account
Sending Email Messages
1. Tap Messages to display a message list press > Compose Email.
2. In the To field, type an email address or a contact name.
3. Type a subject and a message and then press > Send.
Note: If you have set up more than one supported email account on your BlackBerry
device, you can select an account from which to send the message. At the top
of the message, in the
account appears.
Send Using field, press until the preferred email
Using Email on Your BlackBerry 9930 13
Email
Using Your BlackBerry 9930
Tip: For complete details on any of your BlackBerry device features, tap
Help
.
Making and Answering Phone Calls
Making a Phone Call
䊳 On the Home screen or in the Phone application type a phone number and press .
To end the call, press
Tip: Press on any screen to open the phone application.
䊳 Select a contact, call log, or phone number link on any screen and press to make
a call.
.
Tip: To call a contact, on the Home screen, type part of a contact name,
highlight the name or number, and press
Answering a Phone Call
䊳 To answer an incoming call, press .
14 Using Your BlackBerry 9930
.
In-Call Options
During an active call, press to display a menu of available in-call options, such as Flash,
Mute, or Activate Speak
screen.
Using the Mute Option
䊳 During a call, tap Mute or press the Mute key on the right side of your device. To turn off
mute, tap Mute off or press the Mute key again.
Using the Speakerphone
䊳 To turn the speakerphone on or off during a call, press .
erphone. You can also tap one of the options at the bottom of the
Call Waiting
To answer an incoming call waiting call:
䊳 When you hear the call waiting tone and see the “Waiting Call” message, press
to answer the incoming call and place
䡲 To switch between calls, tap Flash or press > Flash.
the active call on hold.
Making Emergency Calls
Your BlackBerry device is designed to allow emergency calls even when it is locked or when
your account is restricted, provided you are within range of a compatible wireless network.
To make an emergency call:
䊳 Dial the emergency access number for the country you are in (for example 911 in the
112 in countries that are part of the European Union), and then press .
U.S. or
Using Your BlackBerry 9930
Using Your BlackBerry 9930 15
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