Sprint Nextel 9930 User Manual

BlackBerry® BoldTM 9930 smartphone

www.sprint.com

©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.

8/5/11



Table of Contents

Getting to Know Your BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

The BlackBerry Bold 9930 device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Your Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Setting Up Your BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Insert the Battery and Memory Card* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Turn On Your BlackBerry 99tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

BlackBerry ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connect to the Nationwide Sprint Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Set Up Your Sprint Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Set Up a Wi-Fi® Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using Email on Your BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Setting Up Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Accessing and Sending Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using Your BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Sending Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Visit a Web Page or Search the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Tabbed Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting a BlackBerry 9930 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Locking and Unlocking the BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using Bluetooth With Your BlackBerry 9930 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

About NFC Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

The BlackBerry Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Finding Help With Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using Advanced Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Sprint TV & Movies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Sprint Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Additional Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Getting Started With Sprint Worldwide Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Sprint Worldwide Wireless Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Activating Global Roaming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Making and Receiving Worldwide Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Sprint Voicemail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

International Data Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Understanding Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Contacting Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

BlackBerry 9930 Basics and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Navigating Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Typing and Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Battery Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Wireless Network Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Wi-Fi Coverage Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Getting to Know Your BlackBerry 9930

The BlackBerry Bold 9930 device

Backspace/Delete

Enter
Speakerphone

Capitalize letters

Symbols

USB port

Volume up

Convenience

key

Take a picture

You can customize

this key

Mute

Microphone

(do not cover)

Type the other

character on a key

Lock the screen

Notification LED

Touchscreen

Trackpad

Move around

the screen

Select an item

Menu key

Open a menu

Escape key

Move back a screen

End/Power key

Hold to turn on/off
End a call
Return to Home screen

Headset
jack

Send key

Make/answer a call

Volume down

Getting to Know Your Smartphone

Getting to Know Your BlackBerry 9930 1

Applications

You can access your applications by tapping the icons on the Home screen. All of your
device’s applications can be accessed from the
Home screen (while not on a call), press
applications, tap or click

Note: To select an item by tapping, simply touch it on the screen. To “click” an item,

highlight it using the trackpd and then press the trackpad.

Take some time to explore the applications that are available on your BlackBerry device.
Here are a few to get you started.

Tap Setup to set up device options such as email and Bluetoothi®, to personalize
your device, and to access onboard help and tutorials.

Tap Browser to visit Web pages, browse for download items, and set browser
options. Your BlackBerry device might have more than one browser.

Tap Messages to view the messages list, compose new messages, and set
messaging options.

Tap Camera to take a picture.*

Tap Media to access your saved videos, ring tones, pictures, songs, and voice notes,
or to record a video or voice note.

Tap Video Camera in the Media folder to record a video.** 

2 Getting to Know Your BlackBerry 9930

All.

All panel on the Home screen. To display the

End/Power . To view the complete selection of

Tap

Manage Connections

to turn network connections on or off and manage Wi-Fi

connections.

Tap Options to access the main list of BlackBerry device options.

Tap

Contacts

to view your contact list or add new contacts.

Tap Help to view help topics for your BlackBerry device.

* Camera and Video Camera are not available in all BlackBerry Bold 9930 devices.
** Before using the Video Camera, the microSD card must be properly inserted into the media card holder.

The microSD card is preinstalled in your BlackBerry device. See page 21.)

(

Getting to Know Your Smartphone

Getting to Know Your BlackBerry 9930 3

Your Home Screen

Navigation bar

Tap to see more icons

Slide left or right for

more panels

Change your ring tone

or alerts

Notification view

See upcoming

appointments, new

messages, and

other notifications

Battery power level

Search

Search your entire
device, including
help, messages, music,
the Internet, and more

Tap to manage wireless
connections, Wi-Fi

®

,

Bluetooth

®

technology,

or alarm clock

Wireless indicators

4 Getting to Know Your BlackBerry 9930

Setting Up Your BlackBerry 9930

1

WARNING: Use only those accessories approved by Research In Motion (RIM). Using

any accessories not approved by RIM for use with this particular BlackBerry device model
might invalidate any approval or warranty applicable to the device, might result in the non­operation of the device, and may be dangerous. For more information about safe battery
usage, see the Safety and Product Information booklet that was packaged with your
BlackBerry device.

Insert the Battery and Memory Card*

For more information on purchasing RIM approved batteries and accessories, please visit

www.sprint.com.



If the battery is charged your BlackBerry device should turn on. If the BlackBerry
device does not turn on, charge the battery.

*Remove the battery before you insert or remove a memory card. A memory card may be pre-installed

Setting Up Your BlackBerry 9930 5

Setting Up Your Smartphone

2

Charge the Battery

3

1. Insert the larger end of the USB cable into the charging head.

2. Connect the smaller end of the USB cable to the micro-USB port on the left side of your

BlackBerry device.

3. Plug the charging head into a power outlet.

Turn On Your BlackBerry 9930

䊳 To turn the BlackBerry device on or off, press and hold on the front of the device.

6 Setting Up Your BlackBerry 9930

4

Explore the Setup Application

5

The Setup application is designed to help you learn about navigation and typing, change
options to personalize your BlackBerry device, and set up network connections. You can
also set up email addresses. The Setup application should appear automatically the first time
you turn on your device.

䊳 To access the Setup application at any time, tap Setup .

Note: For more information about selecting and setting up your email options, please

see “Setting Up Email” on page 10.

BlackBerry ID

BlackBerry® ID gives you quick and easy access to a variety of BlackBerry apps and
services including the BlackBerry App World™ storefront.

Create a BlackBerry ID

Create a BlackBerry ID using an email address and a password of your choice. Use it to
access sel

1. When you see the BlackBerry ID sign-in screen, enter your email address and password,

2. Read the BlackBerry ID terms and conditions. If you agree to the terms, tap I Accept.

3. Follow the prompts to create your BlackBerry ID.

ected BlackBerry products or services.

and then tap Create New. (If you already have a BlackBerry ID, tap Sign In, enter your
sign-in information and you’re all set.)

Setting Up Your Smartphone

Setting Up Your BlackBerry 9930 7

6

Connect to the Nationwide Sprint Network

7

When you turn on your BlackBerry device it should automatically connect to the Nationwide
Sprint Network. To connect successfully, your Sprint service must be active and you must be
in a Sprint Network service area.

If your device is on and you do not successfully conn
connection by tapping Manage Connections
checkbox.

ect to the network, turn on your

and selecting the Mobile Network

Set Up Your Sprint Voicemail

1. Press and then press and hold .

2. Follow the system prompts to:

䡲 Create your password.
䡲 Record your name announcement.
䡲 Record your greeting.

Voicemail Password:

Sprint strongly recommends that you create a password when setting up your voicemail to
protect against unauthorized access. Without a password, anyone who has access to your
device is able to access your voicemail messages.

8 Setting Up Your BlackBerry 9930

8

Set Up a Wi-Fi® Connection

Your BlackBerry device allows you connect to an available Wi-Fi® network to access such
services as email service and Web browsing.

Note: If your BlackBerry device is associated with an email account that uses a

BlackBerry
to a Wi-Fi

®

Enterprise Server, your organization may prevent you from connecting

®

network.

1. On the Home screen, tap the connections area at the top of the screen, or tap

Manage Connections

.

2. Ta p Wi-Fi Network. If prompted, tap Turn on Wi-Fi .

3. If you want to connect to a public hotspot or to a Wi-Fi network that does not require

authentication, select the Show Open networks only check box.

4. Tap the Wi-Fi network that you want to connect to.

5. If the Wi-Fi network requires authentication, type a password for the network and then

tap Connect.

The name of the connected Wi-Fi ne

twork appears at the top of the Home screen.

Setting Up Your BlackBerry 9930 9

Setting Up Your Smartphone

Using Email on Your BlackBerry 9930

Setting Up Email

Choosing Your Email Setup Option

To begin sending and receiving email messages on your BlackBerry device, you must set
up your device with a supported email account. You may configure up to 10 supported
accounts on your BlackBerry device.

The following options will be available when y

Internet Mail Account

This option is most common for individual users. Use this option to create a new email
address for your BlackBerry device or to associate your device with up to 10 existing email
addresses (for example, a Google Mail
create a new email address.

Enterprise Account

This option is most common for corporate users. If your administrator has provided you with
an activation password, use this option to associate your BlackBerry device with a Microsoft

®

work email account, IBM® Lotus Notes® work email account, or Novell® GroupWise®

Outlook
work email account.

Creating or Adding an Email Account

You can set up for email using the Setup application on your BlackBerry device.

10 Using Email on Your BlackBerry 9930

ou set up your email account(s):

TM

or Windows LiveTM Hotmail® email account) or to

®

The first time that you log in, you can add a supported email address, create a BlackBerry
email address, or do both.

䢇 Add an email address if you have an existing, supported email account that you want to

access from your BlackBerry device.

䢇 Create a BlackBerry email address if you do not have another email account, or if you

need an additional email address that you can use to send and receive email messages.

Note: If you are swapping your phone number from a previous BlackBerry device, the

email application will prompt you to move any email account you had set up on
your other device. Click
migrate your email accounts to your BlackBerry 9930 device.

Move and enter the email passwords as prompted to

1. Tap Setup > Email Accounts > Internet Mail Account.

䡲 The first time you set up an account, read the BlackBerry Prosumer Agreement. If you

agree to the terms and conditions, scroll to the bottom and tap I Accept to continue. If
this is not your first account, tap Set up another email account.

Note: If you have not already signed in with your BlackBerry ID, you will see a

BlackBerry ID prompt. See ”Create a BlackBerry ID“ on page 7 to create or
sign in to your BlackBerry ID.

2. Tap an email account type: Yaho o, Gmail, AOL (AOL, AIM), Windows Live (Hotmail,

MSN, Live), or Other.

3. Type your email address and password, and then tap Continue. The BlackBerry Internet

Service will attempt to set up your account.

䡲 If setup is successful, press to return to the Home screen.

4. If the BlackBerry Internet Service cannot add your email address, try re-entering your

address or password, or tap I will provide the settings, and then enter your account
information and tap Continue.



Email

Using Email on Your BlackBerry 9930 11

Note: To add or edit settings for your email accounts, including account display name

and signature, tap
Highlight an email address, press
to save your changes.

Setup > Email Accounts > Internet Mail Account.

> Edit, and make your changes. Ta p Save

Using the BlackBerry Enterprise Server Option

If your system administrator has provided you with an Enterprise Activation password, you
can set up your supported email account directly from your BlackBerry device.

1. Tap Setup > Email Accounts > Enterprise Account.

2. Under Account Activation, type your supported corporate email address.

3. Type the Enterprise Activation password provided by your system administrator, and then

tap Activate.



12 Using Email on Your BlackBerry 9930

Accessing and Sending Email Messages

Accessing Email Messages

1. Tap Messages to display a message list.

2. Highlight a message and click the trackpad to display the message.

Note: When you set up new email addresses, an icon for each account will appear

on the Home screen. Tap
see messages from a specific account on

Messages to access all of your messages. To

ly, tap the icon for that account

Sending Email Messages

1. Tap Messages to display a message list press > Compose Email.

2. In the To field, type an email address or a contact name.

3. Type a subject and a message and then press > Send.

Note: If you have set up more than one supported email account on your BlackBerry

device, you can select an account from which to send the message. At the top
of the message, in the
account appears.

Send Using field, press until the preferred email

Using Email on Your BlackBerry 9930 13

Email

Using Your BlackBerry 9930





Tip: For complete details on any of your BlackBerry device features, tap

Help

.

Making and Answering Phone Calls

Making a Phone Call

䊳 On the Home screen or in the Phone application type a phone number and press .

To end the call, press

Tip: Press on any screen to open the phone application.

䊳 Select a contact, call log, or phone number link on any screen and press to make

a call.

.

Tip: To call a contact, on the Home screen, type part of a contact name,

highlight the name or number, and press

Answering a Phone Call

䊳 To answer an incoming call, press .

14 Using Your BlackBerry 9930

.

In-Call Options

During an active call, press to display a menu of available in-call options, such as Flash,

Mute, or Activate Speak

screen.

Using the Mute Option

䊳 During a call, tap Mute or press the Mute key on the right side of your device. To turn off

mute, tap Mute off or press the Mute key again.

Using the Speakerphone

䊳 To turn the speakerphone on or off during a call, press .

erphone. You can also tap one of the options at the bottom of the

Call Waiting

To answer an incoming call waiting call:

䊳 When you hear the call waiting tone and see the “Waiting Call” message, press

to answer the incoming call and place

䡲 To switch between calls, tap Flash or press > Flash.

the active call on hold.

Making Emergency Calls

Your BlackBerry device is designed to allow emergency calls even when it is locked or when
your account is restricted, provided you are within range of a compatible wireless network.

To make an emergency call:

䊳 Dial the emergency access number for the country you are in (for example 911 in the

112 in countries that are part of the European Union), and then press .

U.S. or

Using Your BlackBerry 9930

Using Your BlackBerry 9930 15

To make an emergency call if your BlackBerry device is locked:

䊳 Press > Emergency > .



Enhanced 911 (E911) Information

Your BlackBerry device features an embedded Global Positioning System (GPS) chip
necessary for utilizing E911 emergency location services where available.

When you place an emergency 911 call, the GPS fea
seek information to calculate your approximate location. Depending on several variables,
including availability and access to satellite signals, it may take up to 30 seconds or more to
determine and report your approximate location.

ture of your BlackBerry device begins to

16 Using Your BlackBerry 9930

Important: Always report your location to the 911 operator when placing an

emergency call.

Public Safety Answering Points (PSAPs) may not be equipped to receive
GPS location information from your BlackBerry device.

Some designated emergency call takers, known as

Note: The GPS feature on your BlackBerry device can help emergency personnel

determine your location in instances where you are in a wireless coverage area,
your device is able to communicate with a GPS-enabled satellite, and your
emergency response center is equipped to process such information. However,
successful determination of your location is not guaranteed.

Note: YOU SHOULD NOT RELY ON ANY WIRELESS DEVICE FOR ESSENTIAL

COMMUNICATIONS, INCLUDING MEDICAL EMERGENCIES. Emergency
numbers may vary by location and emergency calls may be blocked or
impeded by network, environmental, or interference issues.

Note: You can only make emergency calls by typing official emergency access

numbers (for example, 911 in North America or 112 in European Union
countries).

Using Your BlackBerry 9930

Using Your BlackBerry 9930 17

Voicemail

Note: For information about setting up voicemail on your BlackBerry device, see “Set

Up Your Sprint Voicemail” on page 8 for details.


To change your voicemail options, follow the audio prompts in the voicemail
system.

New Voicemail Message Alerts

When you receive a new voice message, your BlackBerry device alerts you and prompts you
to call your voicemail.

Retrieving Your Voicemail Messages

You can review your messages directly from your BlackBerry device or from any other 
touch-tone phone.

Using Your BlackBerry 9930 to Access Your Voicemail Messages

䊳 From the Home screen, press and hold . If prompted, enter the password to access

your voicemail.

Using Another Phone to Access Your Voicemail Messages

1. Dial your wireless phone number.

2. When your voicemail answers, press * and enter your voicemail password.

18 Using Your BlackBerry 9930

Sending Text Messages

You can send text messages to up to 10 recipients.

1. Tap Text Messages > > Compose Text Message.

2. In the To field, do one of the following:

䡲 Type a contact name
䡲 Type a phone number that can receive text messages (including area code) and then

press

䡲 Type an email address.

3. Type a message, and then press .

.

Using Your BlackBerry 9930

Using Your BlackBerry 9930 19

Contacts

Adding Contacts

䢇 To add a contact using the Contacts application, tap Contacts > New Contact. Type

the contact information. Press

䢇 To add a contact from a message, call log, or Web page, highlight the contact name,

number, or email address and press
information and then press

Synchronizing Contacts

Some types of email addresses, including Google Mail™ and Yahoo!® Mail, allow you to
synchronize contacts between your email account and your BlackBerry device. If you turn on
contact synchronization for an email address, you can add, change, and delete contacts
from your device or from your email account.

Note: If you have installed BlackBerry

BlackBerry Desktop Software” on page 28), you can also add contacts by
connecting your BlackBerry device to your computer and synchronizing with a

ible Personal Information Management (PIM) address book. See the

compat
BlackBerry Desktop Software Online Help for details.

> Save.

> Add to Contacts. Add or edit the contact

> Save.

®

Desktop Software on your computer (see “The

20 Using Your BlackBerry 9930

Calendar

Adding an Appointment

1. Tap Calendar >

2. Type the appointment information and then press

> New Appointment.

Camera

> Save

.

1. Tap Camera

.

2. Use the display screen as a viewfinder and tap or click the trackpad to

take a picture.

䡲 To zoom, slide your finger and thumb up or down on the screen or trackpad.

Video Camera

Note: Before using the Video Camera, a microSD card must be inserted into the media

card holder. The microSD card is preinstalled in your BlackBerry device. 


To confirm that a microSD card is installed, tap Op

Storage an

d look under Media Card Storage.

1. Tap Media > Video Camera .

2. To start recording, tap .

3. To pause recording, tap .

tions > Device >

Using Your BlackBerry 9930 21

Using Your BlackBerry 9930

Visit a Web Page or Search the Internet

1. Tap Browser .

2. In the field at the top of the screen, type a Web address or search terms and press .

Tip: To zoom, slide your finger and thumb together or apart on the screen.

Tabbed Browsing

With tabbed browsing you can open multiple web pages on your BlackBerry device at the
same time.

Open, Close or Switch between tabs

Do one of the following:

1. To open a new tab, in the browser, tap or press > Tab s. Tap the New Tab icon.

2. To switch between tabs, in the browser, tap or press > Tab s. Tap a tab.

3. To close a tab, in the browser, tap . Highlight a tab. Tap .

Setting a BlackBerry 9930 Password

1. Tap Options

2. Select the Enable check box and then tap Set Password or Change Password.

3. Type a password, click the trackpad, and then repeat to confirm.

4. Press > Save.

To turn off your BlackBerry device password, clear the Enab
to enter your password to confirm the change.

22 Using Your BlackBerry 9930

Security > Password.

>

le check box. You will need

Locking and Unlocking the BlackBerry 9930

To lock your device:

To perform this task, you must have set a passwor

䊳 Tap Password Lock .

To unlock your device:

䊳 Tap Unlock and then type your password and press the trackpad.

Note: When the BlackBerry device is locked, you should be able to make an

emergency call without dialing the emergency access number, provided you
are within range of a compatible wireless network. Press

.



YOU SHOULD NOT RELY ON ANY WIRELESS DEVICE FOR ESSENTIAL

OMMUNICATIONS, INCLUDING MEDICAL EMERGENCIES. Emergency

C
numbers may vary by location and emergency calls may be blocked or
impeded by network, environmental, or interference issues.



You can only make emergency calls by typing official emergency access

umbers (for example, 911 in North America).

n

Tip: For additional options and shortcuts, including locking the keyboard, see

“Navigating Screens” on page 45.

d for your BlackBerry device.

> Emergency >

Using Your BlackBerry 9930

Using Your BlackBerry 9930 23

Location Settings

Your BlackBerry device is equipped with a Location feature for use in connection with
location-based services that may be available.

Where services are available, the Location feature allows the network to detect your position
using GPS
(where compatible wireless coverage is available and the emergency response center is
equipped to process such information). However, successful determination of your location
by the emergency response center is not guaranteed.

To enable your BlackBerry device’s location feature:

1. Tap Options

2. Change the Location Services field to Location On

3. Press > Save.

technology. Turning Location off will hide your location from everyone except 911

Note: No application or service may use your location without your request or

permission. GPS-enhanced 911 is not available in all areas.

Device > Location Settings.

>

.

䡲 You can also enable or disable Location Data and Location Aiding from this menu.

Note: Ta p Help for more information about location-based services, such as

Maps.

24 Using Your BlackBerry 9930

Using Bluetooth With Your BlackBerry 9930

Turning Bluetooth Technology On or Off

䊳 On the Home screen, tap the connections area at the top of the screen. Select the

Bluetooth check box. To turn off Bluetooth technology, clear the Bluetooth check box.

Pairing With a Bluetooth-Enabled Device

You must pair your BlackBerry device with a Bluetooth-enabled device before you can
connect to it. For more information about preparing the Bluetooth-enabled device for pairing,
see the documentation that came with the Bluetooth-enabled device.

1. On the Home screen, tap the connections area at the top of the screen and then

etworks and Connections > Bluetooth Connections > Add New

tap N

Device > Search.

2. Click the name of a Bluetooth-enabled device.

3. If necessary, do one of the following:

䡲 If the Bluetooth-enabled device does not have a keyboard (for example, a headset),

type the pairing passkey from the Bluetooth-enabled device’s documentation
(frequently 0000) into your BlackBerry device.

䡲 If the Bluetooth-enabled device has a keyboard (for example, a laptop computer), type

a pairing passkey of your choosing on both devices.

Note: Verify that the Bluetooth-enabled device that you want to pair with is in the

correct mode for pairing.

Using Your BlackBerry 9930

Using Your BlackBerry 9930 25

About NFC Technology

NFC (Near Field Communication) technology is a short-range, wireless technology that is
designed to allow you to quickly exchange information between your BlackBerry

®

device
and smart accessories, smart access points, and smart tags. You can also use NFC
technology to save, view, create, or change smart posters.

To use NFC technology, your device must be within appr

oximately 1 inch (2.5 cm) of the
smart accessory, smart access point, or smart tag that you want to exchange information
with. For functions such as viewing smart posters or connecting to smart accessories, NFC
technology must be turned on and the backlight on your device must be turned on.

Turn On or Turn Off NFC Technology

䊳 On the Home screen, tap the connections area at the top of the screen or tap Manage

Connections

䡲 To turn on NFC technology, select the NFC checkbox.
䡲 To turn off NFC technology, clear the NFC checkbox.

.

Connect to or Disconnect From a Smart Accessory

Do one of the following:

䡲 To connect to a smart accessory, tap the smart tag reader on the back of your

BlackBerry device against the smart accessory. If necessary, tap Pair with Bluetooth.
If necessary, enter your d

䡲 To disconnect from a smart accessory, tap the smart tag reader on the back of your

device against the connected smart accessory.

26 Using Your BlackBerry 9930

evice password.

Smart Tags and Smart Posters

Organizations might add smart tags to items such as posters, flyers, or t-shirts. When you tap
the smart tag reader on the back of your BlackBerry
views the smart tag's smart poster and presents you with the options to view or delete the
smart poster. Smart posters can contain a range of information including web addresses,
coupons, graphics, media files, event details, and more.

®

device against a smart tag, your device

NFC Technology Options

Play a Sound Alert When NFC Technology Makes a Connection

You can set your device to play a sound ale
accessory, views a smart tag, or exchanges information with a smart access point.

1. On the Home screen, tap the connections area at the top of the screen, or tap 

Manage Connections

.

2. Ta p Networks and Connections > Near Field Communication.

3. Select the Play Sound Alert on Tap checkbox.

4. Press > Save.

rt when NFC technology connects to a smart

Using Your BlackBerry 9930

Using Your BlackBerry 9930 27

The BlackBerry Desktop Software

Install the BlackBerry® Desktop Software on your computer to allow you to perform many
useful tasks such as synchronizing contacts and calendars, backing up data, transferring
files, and adding applications.

To install the BlackBerry Desktop Software:

䊳 Visit www.blackberry.com/desktopsoftware and follow the instructions to download

and install the software.

Note: To find more information about the features of the BlackBerry Desktop Software,

on your computer, click

Help > BlackBerry Desktop Software help.



Finding Help With Other Features

䊳 To access a full list of help topics for your BlackBerry device, tap Help

䊳 To open the main list of topics for all programs, tap Contents from any open Help

screen.

䊳 To access a list of topics that are associated with the application that you are using,

press

> Help.

.



User Guide

The full User Guide for your BlackBerry device can be found on

www.blackberry.com/go/docs.

Note: See the Safety and Product Information booklet for more information about your

BlackBerry device.

28 Using Your BlackBerry 9930

Using Advanced Sprint Services

With your BlackBerry® device and data services from Sprint, you have access to a variety of
entertaining and useful features.

Note: Consult your service plan for details on data usage. Depending on the plan

and options selected, additional charges may apply.

Sprint TV & Movies

With Sprint, you can watch live TV on the go right on your BlackBerry device. Accessing your
Sprint TV channels is as easy as using the remote control in your living room. Browse through
the available free channels or subscribe to one of the premium offerings.

1. Tap Media > Sprint TV & Movies . The first time you use the application, follow

the prompts to download it to your BlackBerry device.

䡲 If prompted, click Yes to grant the application Trusted Application status. Follow any

prompts to save appearance settings, location permissions, etc.

2. On the top bar, tap an option to find what you want to watch.

䡲 Home to return to the Sprint TV & Movies home page.
䡲 Live TV to select from a list of currently available live channels.
䡲 On Demand to see a categorized list of available on demand programs.
䡲 Movies to see a selection of movies available for purchase.
䡲 Shop to purchase premium viewing packages or individual channel access.
䡲 Help to view information about the Sprint TV & Movies application.

Advanced Sprint Services

Using Advanced Sprint Services 29

3. Browse through the available programming and click a clip or channel to view the

program.

Note: The first time you access a channel that requires a subscription, you will be

prompted to purchase access. Select

Preview to see a preview of the selected channel.



Coverage not available everywhere. Content and lineup subject to change. Select

annels also available for casual usage. Go to

ch
information.

Tip: For quick access, tap a featured item in the center of the screen or select a live

channel from the bottom bar. 


For more information, tap

Help on the top bar.

Subscribe to purchase access, or select

www.sprint.com/tvguide for more

Sprint Music

Sprint lets you use your BlackBerry device as an all-in-one music store and player. With
Sprint Music Plus and the Music Store, Ringtone Store, and Ringback Tone Store, you can
purchase, download, and play music, ringtones, and ringback tones for your BlackBerry
device.

Accessing Sprint Music Plus

1. Tap Media > Sprint Music .

2. The first time you access the service, follow the onscreen instructions to download the

application.

30 Using Advanced Sprint Services

Note: Use of Sprint Music requires that a microSD card is properly installed in your

device. Your BlackBerry device comes with a microSD card pre-installed.

Purchasing and Downloading Music

From the Sprint Music Plus Store, you can shop for songs to purchase and download to your
BlackBerry device’s microSD card.

1. Tap Media > Sprint Music

> Music Store

.

2. Enter a song or artist in the search field or browse through options in the Featured, New

Releases, Top Dow nload s, Free Songs This Week or Genre pages.

3. Tap a song to select it or click the trackpad. Select a song and click on it. (The song

information screen is displayed.)

4. Follow the onscreen instructions to preview or purchase the song. Press at any time

to display the Sprint Music Plus menu.

Tip: For ringtones or ringback tones, check out Ringtone Store and Ringback

Ton e Stor e from the Sprint Music Plus main menu.

Playing Music on Your BlackBerry 9930

Use Sprint Music Plus to play all of your downloaded music.

Accessing the Music Player

1. Tap Media > Sprint Music > My Library.

2. Ta p Artists, Albums, Tr ack s, Genres or Playlists and tap a song title to begin playing

music.

Advanced Sprint Services

Using Advanced Sprint Services 31

䡲 To pause or resume playing, press .
䡲 To skip to the next or previous song, slide your finger left or right on the screen or

trackpad.

䡲 To view the current playlist, slide your finger up or down on the screen or trackpad. To

begin playing another song, tap the song or highlight the title and click the trackpad.

Note: You can close the music player and continue listening to music while using other

features of your BlackBerry device. Press
the Home screen. To stop playback, return

Close

.



If you make or receive a phone call while listeni
until the call is over. Using certain applications, such as the Camera, will stop
playback altogether.

to exit the music player and display

to the Player screen and press >

ng to music, playback will pause

Additional Sprint Services

More advanced services, including NASCAR Sprint Cup Mobile are available for use on your
BlackBerry device.

1. Tap Media and then tap the icon for the feature you want to use, such as NASCAR

Sprint Cup Mobile.

2. The first time you access a feature, follow the prompts to download and set up the

application.

3. Once you’re set up, follow the instructions to take advantage of your Sprint services.

32 Using Advanced Sprint Services

Getting Started With Sprint Worldwide Service

Sprint Worldwide Wireless Service

SM

Before using your BlackBerry device in global roaming mode, you must activate
Sprint Worldwide service.

To activate Sprint Worldwide service:

䊳 Chat with or email an international support rep. Visit www.sprint.com/international,

䊳 Call Sprint Worldwide Customer support at 1-888-226-7212, option 2.

You r SIM Card

Your BlackBerry device comes with a preinstalled SIM (Subscriber Identity Module) card to
support roaming on compatible GSM/UMTS networks.

raveling with a Sprint Device, and then click the Chat with us or Email us link

click T
on the right side of the screen.

Note: Your BlackBerry device is compatible with European and worldwide voltage

standards; however, an additional power adapter is required. To purchase an
approved adapter, please visit

Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, please

follow the instructions below. 



The SIM included contains infomation specif
should be retained with the device for use on GSM/UMTS networks.

www.shopblackberry.com.

ic to your BlackBerry device and

Sprint Worldwide Wireless Service 33

Sprint Worldwide Wireless Service

Insert your SIM card

1. Remove the battery cover and battery.

2. Slide the SIM card into the SIM card holder

3. Replace the battery and battery cover.

(See “Insert the Battery and Memory Card*” on page 5.)

Activating Global Roaming Mode

Your BlackBerry device is designed to enter global roaming mode automatically when you
activate your Sprint Worldwide service, meaning that it should automatically connect to an
appropriate CDMA network or GSM/UMTS network when you travel. You may also set global
roaming options by tapping the Manage Connections

To set your global roaming options manually:

䊳 Tap Manage Connections > Networks and Connections > Mobile Network.

䡲 To connect to GSM/UMTS networks only, set the Network Technology field to GSM/

UMTS option. To optimize network coverage, set the Network Mode field to one of the

following: 2G & 3G or 2G and 3G/4G.

䡲 To connect to CDMA networks only, set the Network Technology field to 3G
䡲 To connect to available CDMA or GSM/UMTS networks, set the Network Technology

field to Global.

icon on the Home screen.

34 Sprint Worldwide Wireless Service

Making and Receiving Worldwide Calls

When traveling on international networks, you can place and answer calls as you would on
the Sprint network (see “Making and Answering Phone Calls” on page 14), although some
additional instructions may be required to place a call. Some features and services are not

vailable in all countries. For more information on services that are available while roaming,

a

www.sprint.com/sww. 

visit

Note: Plus Code Dialing - When placing international calls, you can use the Plus

Code Dialing feature to enter the appropriate international access code for
your location (for example, 011 for international calls placed from the United
States). Plus Code Dialing is only available when roaming internationally on
GSM networks and on certain CDMA networks in the United States, Canada,
and the Caribbean.



International access codes and dialing i

www.sprint.com/sww.

To place an international call:

1. If you are on a GSM network, press and hold to insert a “+” on the phone dial screen.

(The “+” symbol automatically inserts the internationa
which you are calling.)



- or -


If you are on the CDMA network outside C
international access code for the country from which you are calling.

2. Enter the country code, city code or area code, and the phone number you’re calling.

nformation are available online at

l access code for the country from

anada or the Carribbean, enter the

Sprint Worldwide Wireless Service

Sprint Worldwide Wireless Service 35

3. Press to place the call.

Note: Some countries require additional dialing steps for calling a mobile number;

you will need to verify you are dialing the number the same as you would from
a wireline phone in that country.

Important: Always check the local requirements for placing emergency calls. When

traveling in GSM locations, the emergency number is 112. In CDMA mode, the
emergency number will vary by country. Emergency 911 (E911) location
services are not available when roaming internationally.



Sprint Voicemail Service

Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be
forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already
set up and that you know your voicemail password.

Note: In India, Sprint voicemail is not available while roaming on the GSM network; it

does work while on the CDMA network.

36 Sprint Worldwide Wireless Service

Setting Up Your Voicemail Access Number

To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail
access number as a Contacts entry. This will make it faster and easier to access your
messages while roaming internationally.

1. To add a contact using the Contacts application, Tap Contacts > New Contact.

2. Type a name for the entry (for example “Voicemail”).

3. Enter , , (+1), your area code, and your wireless phone number.

4. Press > Save.

Accessing Your Voicemail

New Message Indicators

Your voicemail message indicators may be displayed differently when roaming
internationally.

䢇 A “Message Waiting” indicator icon or a text message is displayed when a voicemail

message is received.

䢇 You may see “Missed Call” on your screen prior to receiving a message notification.
䢇 You must call voicemail in order to retrieve messages. Follow the instructions above to

store your voicemail number for easy access.

Retrieving Voicemail Messages

The voicemail retrieval process while traveling is the
however, you will be required to enter your voicemail password.

To retrieve your voicemail messages:

1. Tap Contacts

, highlight the voicemail access entry and press .

2. When your voicemail answers, press , enter the password, and press to access

your voicemail.

same as on the Sprint Network;

Sprint Worldwide Wireless Service

Sprint Worldwide Wireless Service 37

Voicemail Troubleshooting

Please keep the following tips in mind when using Sprint voicemail while traveling:

䢇 Some carriers may not support voicemail indicators. It may be necessary to call your

voicemail to see if you have any new messages.

䢇 If you hear the message “Please enter the number of the subscriber you wish to call,” enter

your 10-digit wireless phone number.

International Data Roaming

Sprint Worldwide Wireless Service can also keep you connected via email and Web
browsing when traveling in countries in which Sprint offers data service. Data services are
available on both CDMA and GSM networks; check
services available where you are traveling.

Note: Prior to using your Sprint Worldwide GSM Data Services, you must establish and

utilize your CDMA data services domestically on the Sprint Network.

www.sprint.com/sww to determine the

38 Sprint Worldwide Wireless Service

Getting Started With Data Services

To use Sprint Worldwide Data Services, you will need to have these services activated on
your account.

䊳 To activate, call Sprint Worldwide Customer Support at 1-888-226-7212, option 2.

Representatives are available 24 hours a day, 7 days a week to assist you.

Once your services are activated, you may need to select a GSM data services provider for

e country you are in.

th



Accessing Your Email and Data Services on GSM Networks

To access your email and browse the Web when traveling, you may need to manually select
the carrier that provides Sprint service in your location. You can find a list of carriers for each
country where GSM data service is offered at
instructions below to select the appropriate carrier network on your BlackBerry device.

To select a GSM data service carrier for a specific country:

1. Tap Manage Connections

Network Technology > GSM/UMTS.

> Networks and Connections > Mobile Network >

2. Change the Network Selection Mode field to Manual.

3. Tap a wireless network that supports Sprint International GSM Data Roaming.

4. Ta p Select Network. Press > Close.

www.sprint.com/sw w. Then, follow the

Sprint Worldwide Wireless Service

Sprint Worldwide Wireless Service 39

Accessing Your Email and Data Services on CDMA Networks

If data service is available on a CDMA network, then you only need to set the phone to
CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only
necessary for providers on the GSM network. If your device has automatically selected a
GSM network while traveling, then you will need to set the phone to CDMA to access CDMA
data services. (See
for a list of services available in each country.

“Activating Global Roaming Mode” on page 34.) Visit www.sprint.com/sww

40 Sprint Worldwide Wireless Service

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting Sprint
Worldwide Customer Support, note the message, numeric code, and the conditions under
which it appeared. The following table lists and describes the status messages.

Status Messages Message Description

Number Not in Service

User Not Available

User Not Authorized

Please Try Later

Service Restricted

Service Not Available

Energency Calls Only

System Busy. Try Later

The number that you entered is not valid.

The phone that you called is either busy, out-of-range, or
turned off. Please try again later.

The phone that you called is either busy, out-of-range, or
turned off. Please try again later.

This service is temporarily not available. Please try again later.

Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.

This feature is not available on the current network.

Either the service is not activated properly or the current
network is available for emergency calling only. Adjust your
network settings to check for other available networks. If
service is still not available after adjusting the settings, contact
Sprint Customer Service to report the issue for resolution

The system is experiencing heavy traffic. Please try again later.

Sprint Worldwide Wireless Service 41

Sprint Worldwide Wireless Service

Status Messages Message Description

Service Conflict

This service cannot be enabled because an incompatible
service has already been turned on.

Please Try Again

Self Check Error

An error occurred. Note the error code and try again.

A fault was detected with your phone. If this error recurs, note
the error and contact Sprint Customer Service.

Self Check Fail

An operational fault was detected with your phone. Note the
numeric code, turn your phone off, and contact Sprint
Customer Service.

Wrong PIN

You have entered an incorrect SIM PIN number. You have only
three attempts to enter your PIN. After a third unsuccessful
attempt, your phone will be locked and you will have to call
Sprint Customer Service to have it unlocked. Sprint sets the
default to PIN off; if you elect to enable the PIN then you will
need to contact Sprint for the default PIN and PUK.

PIN Blocked. Call Your Provider

An incorrect SIM PIN was entered three consecutive times.
You will be unable to send or receive calls on your phone.
Contact Sprint Customer Service to obtain the PIN Unblocked
Key (PUK) code. Sprint sets the default to PIN off; if you elect
to enable the PIN then you will need to contact Sprint for the
default PIN and PUK.

Insert SIM

Your SIM Card is not being detected. Please check to ensure
that you have inserted the SIM Card.

Check SIM Card

Please check your SIM card to make sure it is properly
inserted.

42 Sprint Worldwide Wireless Service

Contacting Sprint

If you experience any issues with voice or data services while outside of the United States,
Sprint offers customer support 24 hours a day. In the event that you do experience an issue,
try the following actions:

䢇 First try powering your device off and then back on; this will force your BlackBerry device

to reregister wi th the network.

䢇 Try manually selecting another network. Information for selecting networks can be found in

the phone guide.

If neither of these actions resolves your issue, y
below). When calling to report an issue, the following information will be beneficial in trying to
resolve your issue as quickly as possible:

䢇 Your wireless phone number.
䢇 The city and country you are traveling in.
䢇 Any error mesage that displays on your BlackBerry device or that you heard when trying to

place a call.

䢇 If the issue is with data, were you able to place voice calls?
䢇 If the issue is with voice service, were you able to access data?

Please call the numbers below if you need assistance:

While in the United States:

䢇 Call 1-888-226-7212, option 2.

While traveling outside the United States:

䢇 In GSM mode: press and then dial 1-817-698-4199, option 3.
䢇 In CDMA mode: enter the country code and then dial 1-817-698-4199, option 3.

There is no charge for this call from your BlackBerry device.

ou will need to contact customer service (see

Sprint Worldwide Wireless Service

Sprint Worldwide Wireless Service 43

From a landline phone when outside the United States:

Sprint Worldwide Customer Support can be reached from a landline phone at 

1-817-698-4199, option 3. Access or connection fees may apply. The toll free numbers below

can also be used to contact Sprint Worldwide Customer Support in the following countries:

Country From Landline Phone

Caribbean (Anguila, Barbados, Cayma
Dominica)

France

Germany

Italy

Mexico

Trinidad and Tobago

United Kingdom

Note: This toll free service is available on ordinary landline phones and some public pay

phones. This service does not cover any holel access charges.

n Islands, and

44 Sprint Worldwide Wireless Service

1-888-226-7212

0800-903200

0800-180-0951

800-787-986

001-877-294-9003

1-800-201-7545

0808-234-6616

BlackBerry 9930 Basics and Shortcuts

Navigating Screens

Lock the BlackBerry device

Unlock the BlackBerry device

Lock the screen

Unlock the screen

Return to the previous screen

Return to the Home screen

Select an item

Select multiple items

Switch applications

Turn the BlackBerry device on or off

If you have set a device password (see page 22), tap

Password Lock

Tap Unlock and then type your password. Click the
trackpad

Press the lock key on the top of your device

Press the lock key on the top of your device

Press Escape

Press End/Power

Tap the item or highlight it and click the trackpad

Press and hold and slide your finger on the
trackpad

Press and hold Menu

Press and hold End/Power

BlackBerry 9930 Basics and Shortcuts 45

Basics & Shortcuts

Typing and Editing

Capitalize a letter

Insert a period

Type the alternate character on a key

Type a symbol

Insert an accented character

Select text

Select characters

Copy selected text

Cut selected text

Paste selected text

Cancel a selection

Press and hold the letter key.

Press twice.

Press and the desired key.

Press and the letter key that appears below the
desired symbol

Press and hold a letter key and slide your finger left or right
across the trackpad.

Press and slide your finger on the trackpad.

Press and hold and slide your finger on the trackpad.

Click the trackpad > Copy.

Click the trackpad > Cut.

Click the trackpad > Paste.

Press Escape .

46 BlackBerry 9930 Basics and Shortcuts

Battery Status Indicators

Full battery power

Low battery power

Charging

Wireless Network Coverage

You must be connected to the Nationwide Sprint Network to begin using many of the 
features of your BlackBerry device. To connect to o

Manage Connections . Indicators on the Home screen show the wireless coverage level for

the area in which you are using your BlackBerry device.

r disconnect from the network, tap

BlackBerry 9930 Basics and Shortcuts 47

Basics & Shortcuts

You can use the phone, send and receive email messages, PIN messages, and text
messages. You can use the phone and send and receive email messages or use the
browser simultaneously.

You can use the phone, send and receive email messages, PIN messages, and text
messages, and use the browser.

You can use the phone and send and receive text messages.

You can only make emergency calls.

Your connection to the wireless network is turned off.

You are not in a wireless coverage area

48 BlackBerry 9930 Basics and Shortcuts

Wi-Fi Coverage Indicators



You can send and receive email messages and instant messages over a Wi-Fi



+ network name

+ network name

connection.



Your BlackBerry device is connected to a Wi-Fi network but you cannot send or



receive email messages or instant messages over the Wi-Fi connection.

Your connection to a Wi-F



Wi-Fi network.

i network is turned on, but you are not connected to a

Basics & Shortcuts

BlackBerry 9930 Basics and Shortcuts 49

Shortcuts

Phone Shortcuts

Change your ring tone

Open the phone application or make a
phone call

End a call

Turn mute on or off during a call

Turn speakerphone on or off during a call

Change the volume during a call

Dial a letter in a phone number

Add an extension to a number

Redial a number

Call voicemail access number

Assign speed dial to a key

50 BlackBerry 9930 Basics and Shortcuts

Press > > Phone Ring Tones.

Press .

Press .

Press the Mute key on the right side of your device.

Press .

Press the volume buttons up or down.

Press and then press the letter key.

Press and and then type the extension.

Press twice.

Press and hold .

Press and hold the key that you would like to assign
speed dial to.

Browser Shortcuts

To use browser shortcuts, turn on shortcuts in the browser options. Tap Browser > >
Options. Select

the Enable Keyboard Shortcuts check box, press > Save.

Open a selected link

Insert a period in the Web address field

Insert a slash mark (/) in the Web
address field

Close the browser

Switch between tabs

Open the bookmark list

Add a bookmark

Refresh a web page

Move down a screen

Move up a screen

Press or click the link.

Press .

Press and .

Press and hold .

Press .

Press .

Press .

Press .

Press .

Press and .

Basics & Shortcuts

BlackBerry 9930 Basics and Shortcuts 51

Message List Shortcuts

Open a selected message

Reply to sender

Reply to all

Forward message

Move to the next unopened message

Move down one screen

Move up one screen

Move to the top of the list

Move to the bottom of the list

Compose a message

Display the phone call log

Calendar Shortcuts

Move forward in week, month or day view

Move back in week, month or day view

Move the cursor horizontally in week view

Move the cursor vertically in month view

52 BlackBerry 9930 Basics and Shortcuts

Press .

Press .

Press .

Press .

Press .

Press .

Press and .

Press .

Press .

Press .

Press and .

Press .

Press and .

Slide your finger left or right on the trackpad

Slide your finger up or down on the trackpad

Note: Your use of third-party products or services shall be governed by and subject to you

agreeing to the terms of separate licenses, if any, for those products or services. Any third­party products or services that are provided (if applicable) with RIM's products and
services are provided “as is.” RIM makes no representation, warranty or guarantee
whatsoever in relation to the third-party products or services and RIM assumes no liability
whatsoever in relation to the third-party products and services even if RIM has been
advised of the possibility of such damages or can anticipate such damages.

For additional BlackBerry device help and troubleshooting information, visit:

www.blackberry.com/support.

Basics & Shortcuts

BlackBerry 9930 Basics and Shortcuts 53

Legal Notice

©2011 Sprint. Sprint and the logo are trademarks of Sprint. 
BlackBerry
Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.
Used under license from Research In Motion Limited.

ANSI is a trademark of the American National Standards In
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Association is a trademark of CTIA – The Wireless Association. GSM is a trademark of the GSM MOU
Association. IEEE, 802.11b, 802.11g, and IEEE Std 1725 are trademarks of the Institute of Electrical and
Electronics Engineers, Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarks are the property
of their respective owners.

Portions of the BlackBerry
(

This documentation including all documentation incorpor
provided or made available at www.blackberry.com/go/docs is provided or made accessible “AS IS” and
“AS AVAILABLE” and without condition, endorsement, guarantee, representation, or warranty of any kind
by Research In Motion Limited and its affiliated companies (“RIM”) and RIM assumes no responsibility for
any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to
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This documentation might contain references to third-p
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®

, RIM®, Research In Motion®, and related trademarks, names and logos are the property of

®

www.freetype.org). All rights reserved.

Device Software are copyright ©2007–2008 The FreeType Project

stitute. Bluetooth is a trademark of Bluetooth

ated by reference herein such as documentation

arty sources of information, hardware or software,

copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other

54 Legal Notice

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Legal Notice

Legal Notice 55

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56 Legal Notice

assumes no liability whatsoever, in relation thereto. Your use of Third Party Products and Services shall be
governed by and subject to you agreeing to the terms of separate licenses and other agreements
applicable thereto with third parties, except to the extent expressly covered by a license or other
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Certain features outlined in this documentation require a minimum version of BlackBerry® Enterprise
Server, BlackBerry

®

Desktop Software, and/or BlackBerry® Device Software.

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EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM
PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.

BlackBerry® Bold 9930 device model number: RDU71CW/RDU72CW

Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada

Research In Motion UK Limited
Centrum House 
36 Station Road
Egham, Surrey TW20 9LF
United Kingdom

Published in Canada

Legal Notice

Legal Notice 57

58 Legal Notice

Index

A

Answering Phone Calls 14
Applications

Overview 2
Your Home Screen 4

B

Battery

Charge 6
Insert 5
Status Indicators 47

BlackBerry Bold 9930

Device Navigation 45
Illustration 1
Password 22

BlackBerry Desktop Software 28
BlackBerry Enterprise Server 12
BlackBerry ID 7

Creating a BlackBerry ID 7

Bluetooth 25

Pairing 25
Turning On 2 5







Index

C

Calendar

Shortcuts 52

Call Waiting 15
Charge the Battery 6
Contacts

Synchronizing Contacts 20

E

Email 10–13

Accessing Messages 13
BlackBerry Enterprise Server 12
Creating or Adding an Email Account 10
Sending 13
Set Up Email10

Emergency Calls 15
End/Power key 1
Enhanced 911 (E911) 16
Escape key 1

G

Getting Started with Sprint Worldwide

Service 33

I

In-Call Options 15



L

Legal Notice 54–57
Location Settings 24
Locking the Device 23

M

Making Phone Calls 14
Memory Card 5
Menu key 1
Message List Shortcuts 52
Music Player 31
Mute 15

N

NASCAR Sprint Cup Mobile 32
Nationalwide Sprint Network 8
Navigating Screens 45
NFC Technology 26

Connect or Disconnect 26
Options 27
Smart Tags and Smart Posters 27

P

Password

Locking and Unlocking 2 3
Phone 1
Phone Calls

Making and Answering 14
Phone Shortcuts 50

Playing Music 31

S

Set Up 5
Setup Application 7
Shortcuts 50

Browser Shortcuts 51
Calendar 52
Message List 52
Phone 50

Speakerphone 15
Sprint Music 30
Sprint Music Store

Accessing 30
Playing Music 31
Purchasing and Downloading Music 31

Sprint Services 29–33

Sprint Music 30
Sprint TV & Movies 29

Sprint Worldwide Wireless Service 33

Activate 33
Getting Help 43
Global Roaming 34
International Data Roaming 38
Making and Receiving Calls 35
SIM Card 33
Status Messages 41
Voicemail 36




Index

Index 59

T

Tabbed Browsing 22
Text Messages 19
Turn On Device 6
Typing

Tips 46

U

Unlocking the Device 23
User Guide 28

V

Video Camera 21
Voicemail

New Message Alerts 18

Passcode 8

Retrieving 18

Voicemail Set Up 8

W

Web Browsing 22
Wi-Fi

Coverage Indicators 49

Set Up 9
Wireless Service

Wireless Network Coverage 47

Index