Sprint Nextel 8912 User Manual
For the Audiovox 8912, follow these instructions:
• Enter # # followed by the 6 digit Lock Code then #. (##lockcode#)
• Scroll to Edit and select OK
• Enter the 10 digit Mobile # and select OK
• Enter the MSID and select OK
• Scroll to Done and select OK
• Phone will power cycle.
Sprint PCS Vision Picture Phone
PM-8912 by Audiovox
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Section 2: Understanding Your Sprint PCS Phone . . . . . .6
2A. Your Sprint PCS Phone:The Basics . . . . . . . . . . . . . . . . . . . . . . . . . .7
Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Features of Your Sprint PCS Vision Picture Phone . . . . . . . . . . . . . . . . . . .11
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Using Your Phone’s Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Changing the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Speaker Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Key Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Silent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Send My Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Dialing and Saving Phone Numbers With Pauses . . . . . . . . . . . . . . . . . . .21
Dialing From the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Using One-Touch/Two-Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . .22
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . .24
Adding a Word to the T9 Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . . .24
Entering Numbers, Symbols and Emoticon . . . . . . . . . . . . . . . . . . . . . . . .25
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . .26
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Roam Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Tone Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Menu Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Sub LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Games/Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Message Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Callback Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Pre-Set Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Signature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Others Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Call Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Auto Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
TTY Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Voice Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Key Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Phone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Lock Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Change Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Limit Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Erasing Your Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Erasing Your Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Resetting Your Picture Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Enabling Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Net Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Updating Your Vision Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . .57
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Controlling Roaming Charges Using Call Guard . . . . . . . . . . . . . . . . . . . . .61
2E. Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
2F. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Erase History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
2G. Using the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
My Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Using Group Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Account Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Sprint Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Directory Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
2H. Personal Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
2I. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . . . . . . . . .86
Voice Recognition Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Train Words . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Shutter Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
2J. Using Your Phone’s Built-in Camera . . . . . . . . . . . . . . . . . . . . . . .94
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
My Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Online Albums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Managing Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Account Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Section 3: Using Sprint PCS Service Features . . . . . . . .106
3A. Sprint PCS Service Features:The Basics . . . . . . . . . . . . . . . . . .107
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Voicemail Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Voicemail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Clear Envelope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Voicemail Menu Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Composing SMS Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Accessing SMS Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Using Canned (Pre-set) Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
3B. Sprint PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Your User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Launching a Sprint PCS Vision Connection . . . . . . . . . . . . . . . . . . . . . . .119
Net Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Accessing Sprint PCS Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Accessing Additional Email Providers . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Accessing Instant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Accessing Wireless Chatrooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Sending Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Downloading Premium Services Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 27
Accessing the Download Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Downloading an Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Using My Content Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Checking Data Folder Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Erasing a Downloaded File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Accessing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Accessing Ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Accessing Screen Savers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Accessing Applications and Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Sprint PCS Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
3C. Sprint PCS Voice CommandSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Getting Started with Sprint PCS Voice CommandTM . . . . . . . . . . . . . . . . . .144
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Making a Call With Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . .145
Section 4: Safety Guidelines and Warranty Information 146
4A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . . . .149
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . .152
Consumer Information on Wireless Phones . . . . . . . . . . . . . . . . . . . . . . . .154
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
User’s Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
4B. Terms & Conditions and Manufacturer’s Warranty . . . . . . . .170
Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Welcome to Sprint
Sprint has the most complete, all-digital wireless network in the nation.
Depend on it. We are committed to bringing you the best wireless
technology available. With Sprint, you get the most complete, all-digital
wireless network in the nation so all your services work the same
wherever you go on the network. We built our network right from the
start, so no matter where you are on the enhanced Sprint Nationwide
PCS Network, all your services – whether it’s Voicemail, Caller ID,
email, or Sprint PCS Picture Mail – will work the same.
This guide will familiarize you with our technology and your new
Sprint PCS Vision Phone through simple, easy-to-follow instructions.
If you have already reviewed the Start Here to Activate guide that was
packaged with your new phone, then you're ready to explore the
advanced features outlined in this guide.
If you have not read your Start Here to Activate guide, go to
Section One – Getting Started. This section provides all the information
you need to unlock your phone, set up your voicemail, and much more.
It also contains information on how to contact Sprint if you have any
questions about your service, wish to check your account balance, or
want to purchase additional products or services.
Sprint is different. All your services work the same wherever you go on
the most complete, all-digital wireless network in the nation.
Welcome and thank you for choosing Sprint.
i
Introduction
This User's Guide introduces you to Sprint PCS Service and all the
features of your new phone. It's divided into four sections:
Section 1: Getting Started
Section 2: Understanding Your Sprint PCS Phone
Section 3: Using Sprint PCS Service Features
Section 4: Safety Guidelines and Warranty Information
Throughout the guide, you'll find tips that highlight special shortcuts
and timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will help you locate specific
information quickly.
You'll get the most out of your phone if you read each section. However,
if you'd like to get right to a specific feature, simply turn to that page.
Follow the instructions in that section and you'll be ready to use your
phone in no time.
Note:
You can print this guide to keep on hand or view it online. If you're viewing it
online, simply click on a topic in the Table of Contents, Index, or on any
page reference within a section. The PDF will automatically display the
appropriate page.
ii
Getting Started
Section 1
Section 1A
Setting Up Service
In This Section
Getting Started With Sprint PCS Service
Setting Up Your Voicemail
Getting Help
Setting up service on your new Sprint PCS Vision Phone is quick and easy.
This section walks you through the necessary steps to set up your
phone, unlock your phone, set up your voicemail, establish passwords,
and contact Sprint for assistance with your Sprint PCS Service.
Section 1A: Setting Up Service 2
Getting Started With Sprint PCS Service
Determine if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably activated,
unlocked, and ready to use. If you received your phone in the mail, it
probably has been activated; all you may need to do is unlock it.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. To turn the phone on, press and hold .
2. When lock icon appears on the display, press (Unlock) then
enter your 4-digit password to unlock your phone.
Tip:
If you can’t recall your lock code, try using the last four digits of either your
Social Security number or Sprint PCS Phone Number or try 0000. If none of
these work, call Sprint Customer Service at 1-888-211-4PCS (4727).
Activating Your Phone
To activate your phone, follow the directions in the Start Here Guide
included with your phone.
Section 1A: Setting Up Service 3
Setting Up Your Voicemail
All unanswered calls to your Sprint PCS Phone are automatically
transferred to your voicemail, even if your phone is in use or turned
off. Therefore, set up your voicemail and personal greeting as soon as
your phone is activated.
To set up voicemail:
1. To access the main menu, press (Menu).
2. Select Messaging ().
3. Select Voicemail ().
4. Select Call ().
- or Press or press and hold .
5. Follow the system prompts to create your pass code, record
your greeting, record your name announcement, then choose
whether to activate One-Touch Message Access (a feature that
lets you access messages simply by pressing and holding ,
bypassing the need for you to enter your pass code).
Note:
Tip: To activate One-Touch Message Access, press and hold .
The voicemail setup process may vary in certain Affiliate areas.
For more information about using your voicemail,
see “Using Voicemail”on page 108.
Getting Help
Visiting Our Website
Stop by www.sprintpcs.com and sign on to get up-to-date information
on Sprint PCS Services, options, and more.
You can also:
Review coverage maps
Learn how to use voicemail
Access your account information
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And more
Section 1A: Setting Up Service 4
Reaching Sprint Customer Service
You can reach Sprint Customer Service by:
Dialing or on your Sprint PCS
Phone.
Signing on to your account at www.sprintpcs.com
Calling us toll-free at 1-888-211-4727 (Consumer customers),
1-877-CLEARPY (253-2779) (Clear Pay customers), or
1-888-788-4727 (Business customers)
Writing to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Receiving Automated Usage and Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your Sprint PCS Account. This information includes
balance due, payment received, invoicing cycle, and the number of
minutes used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access this information:
Press or .
Note:
This service may not be available in all Affiliate markets.
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of services,
including residential, business, and government listings; assistance
with local or long-distance calls; movie listings; hotel, restaurant,
shopping, and major local event information. There is a per-call
charge and you will be billed for airtime.
Press or .
Sprint PCS Operator Services
Sprint PCS Operator Services can provide assistance in placing
collect calls or calls billed to a local telephone calling card or third
party.
Press .
For more information or to see the latest in products and services,
visit us online at www.sprintpcs.com.
Note:
Sprint PCS Operator Services may not be available in all Affiliate markets.
Section 1A: Setting Up Service 5
Understanding Your
Sprint PCS Phone
Section 2
Section 2A
Your Sprint PCS Phone:The Basics
In This Section
Front View of Your Phone
Viewing the Display Screen
Features of Your Sprint PCS Vision Picture Phone
Turning Your Phone On and Off
Using Your Phone’s Battery
Displaying Your Phone Number
Making and Answering Calls
Entering Text
Your Sprint PCS Vision Phone is packed with features that simplify your life
and expand your ability to stay connected to the people and information that
are important to you. This section will guide you through the basic
functions and calling features of your phone.
Section 2A: Your Sprint PCS Vision Phone – The Basics 7
Front View of Your Phone
16. Status LED
15. External Display
12. Headset Jack
11. Side Camera
Key
1. Softkey Buttons
2. Navigation
Key
3. Talk
4. Back
14. Camera Flash
13. Camera Lens
10. Volume Keys
9. Earpiece
8. Main Display
7. OK Button and
Camera Menu
6. End (Power)
5. Keyguard
Mode
Section 2A: Your Sprint PCS Vision Phone – The Basics 8
Key Functions
1. Softkey Buttons:
Press the left or right softkey button to access the corresponding
menu or function displayed on the bottom line.
Press the right softkey button to access a text message, voice
message, or Sprint PCS Picture Mail message in standby mode.
2. Navigation Key:
In standby mode: Press up to access Sprint PCS Vision, down to
access the Downloads, right to access the Schedule, and
left to access the Phone Book.
- Phone Book
- Downloads
- Schedule
- Sprint PCS Vision
Inside the Menu: Use to scroll through menu options, or to select
a function displayed on the bottom line of the screen.
3. Talk: Press to make or receive a call.
4. Back: Press to return to the previous page or to clear a digit from
the display. When making a call, press and hold to erase the entire
number.
5. Keyguard Mode: Press and hold to enter Keyguard mode.
6. End (Power): Press to turn the phone on or off, to terminate a call,
or to return to standby mode.
7. OK Button and Camera Menu: Lets you select highlighted menu
items and confirm actions.
Short Press: Pictures Menu.
Long Press: Camera Mode Launch.
8. Main Display: Displays the phone’s main menu, features,
modes, etc.
9. Earpiece: Lets you hear the caller ’s voice.
10. Volume Key: Press to adjust the volume during a call, or turn off the
ringer while ringing. Press to adjust the ringer volume in standby
mode.
11. Side Camera Key: Press to access Camera Preview.
12. Headset Jack: Insert the plug of the headset (must be purchased
separately) for hands-free listening.
13. Camera Lens: This built-in camera lens lets you take pictures.
14. Camera Flash: Provides f lash functionality when the device is set to
flash option in Camera mode.
15. External Display: Lets you monitor the phone’s status and see who’s
calling without opening the phone.
16. Status LED: Displays your phone’s connection status at a glance.
Section 2A: Your Sprint PCS Vision Phone – The Basics 9
Viewing the Display Screen
This list identifies the symbols you’ll see on your display screen:
Shows your current signal strength.
The more lines you have, the stronger your signal.
Means your phone cannot find a signal.
Tells you a call is in progress.
Indicates you are “Roaming”off the enhanced
Sprint Nationwide PCS Network. (If you are roaming on an
analog system, your phone displays the icon and an
“Analog Roam”text alert. If you are roaming on a digital
system, your phone displays the icon and a “Digital Roam”
text alert.)
Indicates you have new text messages.
Indicates you have voicemail messages.
Press or press and hold to call your
voicemail.
Indicates you have new text + voice messages.
Indicates you have urgent messages.
Battery charging level – the more blocks, the stronger the
charge.
Indicates that the phone is in Auto Answer mode.
Indicates that the phone's microphone is muted (the caller
cannot hear you or any sound from your side, though you can
still hear his or her voice).
Indicates the Location Service of your phone is enabled.
Indicates the Location Service of your phone is disabled.
Indicates Sprint PCS Vision access is active.
Indicates your phone is receiving data.
Indicates your phone is transmitting data.
Indicates Sprint PCS Vision access is dormant.
Indicates Sprint PCS Vision access is unavailable.
Appears when either an event or an alarm is set.
Appears when “High&Vibrate”is selected as the ring mode.
Appears when a “Ringer”is selected as the ring mode.
Appears when “Vibrate On”is selected as the ring mode.
Appears when “Ringer Off”is selected as the ring mode.
Appears when “Silent All”is selected as the ring mode.
Indicates your phone is in TTY mode.
Indicates TTY mode is off.
Indicates an emergency call is in progress.
Indicates that a headset is connected.
Indicates your phone is locked.
Section 2A: Your Sprint PCS Vision Phone – The Basics 10
Indicates that your phone’s ringing tones or warning tones
have been silenced.
Indicates speakerphone mode is active.
Indicates secure level 1 mode.
Indicates secure level 2 mode.
Tip:
Display indicators let you know when you’re off the enhanced Sprint
Nationwide PCS Network and whether you’re operating in digital or
analog mode.
Features of Your Sprint PCS Vision
Picture Phone
Congratulations on the purchase of your Sprint PCS Vision Picture
Phone. The PM-8912 by Audiovox is lightweight, easy-to-use, and
reliable. It also offers many significant features and service options:
Dual-band capability provides access to other Digital and Analog
Networks where Sprint has implemented roaming agreements
(page 60).
Built-in camera allows you to take a picture. You can also send
pictures to your friends and family, use a photo sharing site for
storage, upload pictures to a personal Website, or send images to
a site for printing (pages 94).
Sprint PCS VisionSMprovides access to the wireless Internet in
digital mode (page 117).
Sprint PCS Voice CommandSMlets you dial phone numbers by
speaking someone’s name or the digits in their phone number
(page 143).
Downloading Premium Services Content allows you to turn
down time into fun time and to personalize your phone
(page 127).
The built-in organizer lets you schedule alerts to remind you of
important events (page 79).
The internal phone book allows you to store up to 300 phone
numbers (page 74).
You can dial Speed Dial entries using one key press for locations
2-9 or two key presses for locations 10-20 (page 75).
Your Sprint PCS Phone is equipped with a Location feature which
will allow the network to detect your position, making some
Sprint PCS Applications easier to use (page 39).
Section 2A: Your Sprint PCS Vision Phone – The Basics 11
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on, press and hold for approximately
two seconds.
Once your phone is on, you may see “System Searching,” which
indicates that your phone is searching for a signal. When your phone
finds a signal, it automatically enters standby mode – the phone’s idle
state. At this point, you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. When a signal is found,
your phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for
Sprint PCS Service by pressing any key (when your phone is
turned on).
Tip:
The Power Save feature helps to conserve your battery power when you
are in an area where there is no signal.
Turning Your Phone Off
To turn your phone off, press and hold for two seconds until
you see the powering down animation on the display screen.
Your screen remains blank while your phone is off (unless the battery
is charging).
Using Your Phone’s Battery
Battery Capacity
Your Sprint PCS Phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is fully
drained. The battery provides up to 215 minutes of continuous
digital talk time (up to 100 minutes in analog) or up to 180 hours of
continuous digital standby time (up to 20 hours in analog).
When the battery uses 95% of its capacity, the battery icon
blinks. When there are approximately two minutes of talk time left,
the phone sounds an audible alert and then powers down.
Section 2A: Your Sprint PCS Vision Phone – The Basics 12
Note: Long backlight settings, searching for service, vibrate mode, and browser
use affect the battery’s talk and standby times.
Tip: Be sure to watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Installing the Battery
To install your phone's Li-Ion battery:
Insert the battery according to the illustration below: (1) Place
the battery on the back of the handset and slide into place, then
(2) push the battery down until it locks into place.
Removing the Battery
To remove your battery, follow these easy steps:
1. Make sure the power is off so that you don’t lose any stored
numbers or messages.
2. Remove the battery according to the illustration below:
(1) Push up the release latch, lift up the battery, and battery,
then (2) remove the battery from the handset.
Section 2A: Your Sprint PCS Vision Phone – The Basics 13
Charging the Battery
Your Sprint PCS Phone comes with a rechargeable battery. You
should charge the battery as soon as possible so you can begin using
your phone.
Keeping track of your battery’s charge is important. If your battery
level becomes too low, your phone automatically turns off and you
will lose all the information you were just working on. For a quick
check of your phone’s battery level, glance at the battery charge
indicator located in the upper-right corner of your phone’s display
screen. If the battery charge is getting too low, the battery icon
blinks and the phone sounds a warning tone.
Always use a Sprint-approved desktop charger, travel charger, or
vehicle power adapter to charge your battery.
Warning!
Using the wrong battery charger could cause damage to your phone
and void the warranty.
Using the AC Charger
To use the AC Charger provided with your phone:
Plug the round end of the AC adapter into the charger jack on
the bottom of the phone and the other end into an electrical
outlet.
A red indicator light on the status LED lets you know the
battery is charging.
A green indicator light lets you know that the battery is at
least 90 percent charged.
It takes approximately 140 minutes to fully recharge a completely
drained battery. With the Sprint-approved Li-Ion battery,
you can recharge the battery before it completely drains.
Section 2A: Your Sprint PCS Vision Phone – The Basics 14
Displaying Your Phone Number
Just in case you forget your phone number, your Sprint PCS Phone
can remind you.
To display your phone number:
Press (Menu), select Phone Book ( ), then press My Phone
# ().
Note:
To access the phone’s main menu, press (Menu) from standby
mode. Menu items may be selected by highlighting them with the
Navigation Key then pressing , or you can press the number
corresponding to the menu item on your keypad.
Making and Answering Calls
Making Calls
Your Sprint PCS Phone offers many different ways to make calls,
including Sprint PCS Voice Command
(page 75), and using Call History (page 67).
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while dialing,
press to erase one digit at a time. Press and hold to erase
the entire number.)
3. Press .
4. When you’re finished, press .
Tip:
To redial through your call history, press twice. (You may also navigate
to outgoing call, incoming call, missed call history by pressing the
Navigation Key right or left.)
SM
(page 143), Speed Dialing
Tip: When making calls off the enhanced Sprint Nationwide PCS Network,
always dial using 11 digits (1 + area code + phone number).
Note: To place a roaming call with Call Guard activated, please see "Call Guard"
on page 61.
Section 2A: Your Sprint PCS Vision Phone – The Basics 15
Answering Calls
1. Make sure your phone is on. (If your phone is off, incoming calls
automatically go to voicemail.)
2. When a call comes in, answer the call by pressing or by
opening the phone. (To set additional call answer options,
please see “Call Answer”on page 42.)
Depending on your settings, your Sprint PCS Phone notifies you of
incoming calls in the following ways:
The phone rings or vibrates.
The LED flashes.
The backlight illuminates.
The screen displays an incoming call message.
If available, the phone number of the caller is displayed.
If the phone number is in your internal Phone Book, the Phone
Book entry’s name is displayed.
Note:
Note: If your phone is off, incoming calls automatically go to voicemail.
To answer a roaming call with Call Guard activated, please see "Call Guard"
on page 61.
Ending a Call
To disconnect a call when you are finished:
Press twice or close the phone.
Section 2A: Your Sprint PCS Vision Phone – The Basics 16
Missed Call Notification
When an incoming call is not answered, the Missed Call log is
displayed on your screen.
To display the Missed Call entry:
Press Menu ( ) or press in standby mode to see a
list of the 20 most recently missed calls. (To view missed call
details, press the Navigation Key right or left until the Missed
call log appears. Select an entry with the Navigation Key then
press to display call details. To dial the phone number,
press .)
Changing the Ringer Volume
To change the ringer volume, adjust the volume keys on the side of
your phone.
Note:
To adjust earpiece volume during a call, press the Navigation Key up or
down.
Speaker Mode
Activates the speakerphone when you are on a call. The phone
returns to normal (speakerphone off) after ending or call or when the
phone is turned off and back on.
To activate speakerphone during a call, press Menu ( ) ,
or press (Spkr).
Voice Dial
Voice Dial allows you to call a person by simply saying their name.
To access Voice Dial:
Press to Voice Recognition mode.
Key Guard
Key Guard allows you to lock the keypad to prevent accidental
dialing. When your phone is locked, you can only receive incoming
calls or make calls to 911, Sprint Customer Service, or special
numbers.
1. To lock the keypad, press and hold or press
then select On. (“Key Guard mode is now on” displays.)
2. To unlock the the keypad, press .
Section 2A: Your Sprint PCS Vision Phone – The Basics 17
Muting a Call
Mutes the microphone while you are on a call so the other party
cannot hear you if you speak.
To select Mute during a call, press Menu ( ) . (When the
phone is muted, appears on the display.)
To unmute a call, press Menu ( ) .
Silent
Prevents key tones from being heard by the other party if a key is
pressed during a call.
To select Silent during a call, press Menu ( ) .
To deactivate Silent Quit during a call, press Menu ( ) .
Send My Phone Number
Automatically transmits your phone number to a pager during a call
without manually entering the number.
To select Send My Phone # during a call, press .
Calling Emergency Numbers
You can place calls to 911 (dial then press ) even if
your phone is locked or your account is restricted.
Dialing Options
Dialing options are displayed when you enter numbers in the
phone’s standby mode.
To initiate an action, press Options ( ) then choose from one of
the following options:
Save to store the phone number in your phone book.
Dial to dial the number.
Call (Speaker) to place a call in speakerphone mode.
Send Picture to send a Sprint PCS Picture Mail message to the
phone number.
Send Text to send a text message to the phone number.
Hard Pause to insert a hard pause. (See “Dialing and Saving Phone
Numbers With Pauses”on page 21.)
Timed Pause to insert a timed pause. (See “Dialing and Saving
Phone Numbers With Pauses”on page 21.)
Section 2A: Your Sprint PCS Vision Phone – The Basics 18
In-Call Options
During a call, an options menu is displayed when you press
Menu ( ) (labeled Call Menu during a call).
The following options are available through the menu during a call.
To select an option, press the corresponding keypad number or
highlight the option then press .
Menu ( ) to access the phone’s main menu.
Mute (Unmute) to mute or unmute the microphone. When muted,
the caller cannot hear you or any sound from your side, though
you can still hear his or her voice.
Speaker phone On (Off) to activate (or deactivate) the speakerphone
during a call (you can also press ).
Silent (Silent Quit) to prevent the other party from hearing tones if
any key is pressed during a call.
3-Way Call to talk to two different people at the same time.
Send My Phone # to enable your phone number to be
automatically transmitted to a pager.
Phone Info. to display your handset information.
Phone Book to display the first level of the phonebook menu.
Call History to display the outgoing calls, incoming calls, and
missed calls list.
Messaging to display the first level of the messaging menu.
Schedule to access the Schedule menu.
End-of-Call Options
After receiving a call from or making a call to a phone number that is
not in your internal Phone Book, the phone number and the duration
of the call are displayed. Pressing displays the Save option. Select
this option if you wish to add the new number to your internal Phone
Book. (See “Saving a Phone Number”on page 20.)
After receiving a call from or making a call to a phone number that is
already in your internal Phone Book, the Phone Book entry name,
phone number and the duration of the call are displayed.
Note:
Section 2A: Your Sprint PCS Vision Phone – The Basics 19
The End-of-Call options are not displayed for calls identified as No ID or
Restricted.
Saving a Phone Number
Your Sprint PCS Phone can store up to 300 phone numbers. Phone
book entries can contain up to five phone numbers, and each entry's
name can contain up to 32 characters. Your phone automatically
alphabetizes Phone Book entries. (For more information, please see
Section 2G: Using the Internal Phone Book.)
To save a number from standby mode:
1. Enter a phone number.
2.
Press
3. Choose Add New Entry or Existing Entry then press (OK). (The
phone number will appear above a list of icons, with the name
of the icon displayed below the list.)
4. Use the Navigation Key to choose the type of number you’re
adding, as indicated by the icon, then press (OK),
Navigation Key or Numeric Key.
5. Enter a name then press . (To change the input mode,
press [Abc]. See “Selecting a Character Input Mode” on
page 23.)
6. Use the Navigation Key to scroll through more options for the
entry (Mobile #, Home #, Office #, Pager #, Fax #, Email, Group,
Ringer, Graphic, Memo, Set Secret).
7. To store the entry, press (Save). (“Phone Book entry saved!”
will be displayed.)
(Options)
then select
Save
or press
.
Finding a Phone Number
You can search internal Phone Book entries by name.
To find a phone number:
1. Press (Menu), (Phone Book), (Find). Or, press .
2. Enter a name or a character string to display the names in
alphabetical order. (Highlight your desired entry.)
3. To view entry details, press , or to dial the number,
press .
4. To display an alternate phone number for the entry, press the
Navigation Key right or left, highlight it then press .
(To dial the number, highlight it then press .)
Section 2A: Your Sprint PCS Vision Phone – The Basics 20
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