Sprint Nextel 8830 User Manual
Sprint® Mobile Broadband Smart Device
BlackBerry® 8830 World Edition Smartphone
© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks are the property of
Sprint Nextel. All other product or service names are the property of their respective owners.
5/24/07
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Getting Started With Your BlackBerry® 8830 . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Getting to Know Your BlackBerry® 8830 . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
The BlackBerry® 8830 World Edition Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Setting Up Your BlackBerry® 8830 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Set-Up Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Insert the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Turn Your BlackBerry® 8830 On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Complete the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connect to the Sprint National Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Set Up Your Sprint Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Setting Up Email on Your BlackBerry® 8830 . . . . . . . . . . . . . . . . . . . . . . . 11
Choosing Your Email Setup Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the BlackBerry® Internet Service Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the BlackBerry® Enterprise Server Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the BlackBerry® Desktop Redirector Option . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using Your BlackBerry® 8830 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Sending Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Sending SMS (Text) Messages – Domestic (U.S.) Only . . . . . . . . . . . . . . . . . . . . . . . 23
Sending PIN Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Adding Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Going to Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Setting a BlackBerry® 8830 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Locking and Unlocking the BlackBerry® 8830 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Inserting a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Location Settings – Domestic (U.S.) Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Bluetooth With Your BlackBerry® 8830 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using Your BlackBerry® 8830 as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Installing the BlackBerry® Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using Your BlackBerry® 8830 With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . .34
Finding Help With Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Sprint WorldwideSM Wireless Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Activating Global Roaming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Making and Receiving Worldwide Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sprint Voicemail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
International Data Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Understanding Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Contacting Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
BlackBerry® 8830 Basics and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Navigating Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Typing and Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Wireless Network Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
BlackBerry® Internet Service – Frequently Asked Questions . . . . . . . . . . . . . . . . . 63
Where Can I Find More Information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Subscriber Agreement: General Terms and Conditions of Service . . . . 66
Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Welcome to Sprint
Sprint and Nextel have come together offering you more choice and flexibility to
do whatever you want, whenever you want.
This powerful combination brings you access to more products, more services,
and more of what you need to do more of what you want.
Welcome and thank you for choosing Sprint.
i
Getting Started With Your BlackBerry® 8830
Congratulations on purchasing a BlackBerry® 8830 World Edition smartphone.
This Getting Started Guide introduces you to Sprint Service and all the features of
your new BlackBerry® device. Whether you are a first-time BlackBerry® device
user or you are already familiar with BlackBerry® device technology, this guide is
designed to make getting started as easy as possible.
1
Get introduced to your device in Getting to Know Your BlackBerry® 8830 on
page 1.
Follow the set-up instructions and get connected to the Sprint National
2
Network in Setting Up Your BlackBerry® 8830 on page 4.
Select and configure your email options in Setting Up Email on Your
3
BlackBerry® 8830 on page 11.
Learn how to use your device’s basic functions, from making a phone call
4
and sending email to adding contacts and using Bluetooth, in Using Your
BlackBerry® 8830 on page 16.
Learn how to use your device’s international roaming capabilities, from
5
inserting a SIM card to making and receiving international calls, in
Sprint Worldwide
Get a brief tutorial on your device’s screen icons, navigation, and keyboard
6
shortcuts in BlackBerry® 8830 Basics and Shortcuts on page 50.
Find answers to some of your questions – and find out how to learn even
7
more – in Frequently Asked Questions on page 59.
SM
Wireless Service on page 37.
ii
Getting to Know Your BlackBerry® 8830
The BlackBerry® 8830 World Edition Smartphone
Mute key
Volume keys
Adjust the volume
during a call
Escape key
Move back a screen
Close a menu
End key
End a call
Backspace/Delete key
Speakerphone key
Turn the speakerphone
on or off during a call
Enter key
Right Shift key
Symbol key
Open the symbol list
Headset jack
USB port
Menu key
Open the menu in an
application
Send key
Open the phone
Call a highlighted phone
Roll to move around a screen
Click (press) to select an item
Type the alternate character
number
Convenience key
Trackball
Alt key
on a key
Left Shift key
Power key
Getting to Know Your Device
Getting to Know Your BlackBerry® 8830 1
Navigating With Your BlackBerry® 8830
Roll the trackball to move the cursor in any direction and highlight items on
the screen. Click (press) the trackball to select an item or follow a link.
Press the Menu button to open a menu.
Press the Escape key to exit a screen, cancel an action, or go back one page
in the browser.
Applications
Explore the many useful applications that your BlackBerry® device has to offer.
Here are a few to get you started:
Click Setup Wizard to to learn about typing, set options to personalize
your device, and set up your email address(es). The Setup Wizard also
provides links to information about common tasks.
Click Browser to visit Web pages, browse for download items, and set
browser options. Your BlackBerry® device might have more than one
browser.
Click Sprint Software Store to access a direct link to the latest games,
top-rated applications, ringers, and quality content to enhance your new
BlackBerry® device.
Click Messages to view the messages list, compose new messages, and set
options for email messages.
2 Getting to Know Your BlackBerry® 8830
Click Call Log to make a call or view a list of recent calls.
Click Media to view saved videos, ring tones, pictures, and songs.
Click Options to find the main list of BlackBerry® device options (including
setting the Convenience keys), Bluetooth settings, and wireless settings.
Click Address Book to view your contact list or to add a new contact.
Click Help to view help topics for your device.
Getting to Know Your Device
Getting to Know Your BlackBerry® 8830 3
Setting Up Your BlackBerry® 8830
Set-Up Checklist
Setting up your BlackBerry® device is easy. Follow these steps to get started:
1
Insert the Battery (page 5).
2
Charge the Battery (page 7).
3
Turn Your BlackBerry® 8830 On (page 8).
4
Complete the Setup Wizard (page 8).
5
Connect to the Sprint National Network (page 9).
6
Set Up Your Sprint Voicemail (page 10).
4 Setting Up Your BlackBerry® 8830
1
Insert the Battery
Setting Up Your Device
WAR NIN G
For more information on purchasing RIM approved batteries and accessories,
please see “Where can I buy accessories for my BlackBerry® device?” on page 62.
To insert the battery:
1. Press the battery cover release button.
2. Slide off the battery cover.
Use only those accessories approved by RIM. Using any accessories not
approved by RIM for use with your BlackBerry® device may invalidate
any approval or warranty applicable to your BlackBerry® device and may
be dangerous. See the Safety and Product Information booklet that was
packaged with your device for more information about safe battery
usage.
Setting Up Your BlackBerry® 8830 5
3. Insert the battery so that the connectors on the battery align with the
connectors on your BlackBerry® device.
4. Replace the battery cover.
If the battery is charged, your BlackBerry® device turns on.
6 Setting Up Your BlackBerry® 8830
2
Charge the Battery
1. Connect the small end of the USB cable to your BlackBerry® device.
2. Depending on the type of travel charger that you received with your
BlackBerry® device, slide the plug blade attachment into the power
adapter or pull the plug blades down.
3. Plug the power adapter into a power outlet.
4. Charge the battery to full power.
If you install the BlackBerry® Desktop Software included on the BlackBerry®
Note:
User Tools CD that was packaged with your device, you can charge your
BlackBerry® device by connecting it to your computer. See “Can I charge my
BlackBerry® device by connecting it to my computer?” on page 59 for more
information.
Setting Up Your BlackBerry® 8830 7
Setting Up Your Device
3
Turn Your BlackBerry® 8830 On
䊳 To turn the BlackBerry® device on or off, press the Power button on top of
the device.
Power key
4
Complete the Setup Wizard
Your device features a Setup Wizard which is designed to help you learn about
typing, set options to personalize your device, and set up one or more email
addresses. The Setup Wizard takes approximately ten minutes to complete.
1. From the Home screen, highlight Setup Wizard ( ) and click (press) the
trackball to continue.
2. From the Setup Wizard dialog, click Run Setup Wizard.
3. Read the Setup Wizard introduction.
4. Click Next to continue.
5. Follow the onscreen instructions to complete the Setup Wizard.
For more information about selecting and setting up your email options,
Note:
please see “Setting Up Email on Your BlackBerry® 8830” on page 11.
8 Setting Up Your BlackBerry® 8830
5
Connect to the Sprint National Network
When you turn on your BlackBerry® device by pressing the Power button, it
should automatically connect to the Sprint National Network.
To connect to the network successfully, your Sprint service must be active, and
you must be in a Sprint National Network service area. For more information
about wireless coverage indicators, please see the chart on page 54.
Before using your BlackBerry® device in international roaming areas,
Note:
you must establish service and connect to the Sprint National Network in
the U.S. For more information about international service and options,
please see “Sprint WorldwideSM Wireless Service” on page 37.
If your BlackBerry® device is on but the wireless radio is turned off (the coverage
indicator reads ), you can turn the radio on and connect to the network by
clicking Manage Connections and selecting Mobile Network.
Using Your BlackBerry® 8830 Without a Wireless Connection
When your BlackBerry® device is not connected to a wireless network (or if the
wireless radio is turned off) you can continue to use features that do not require a
connection to a network. For example, you can type and save draft email
messages, manage tasks, or use the calculator.
Setting Up Your BlackBerry® 8830 9
Setting Up Your Device
6
Set Up Your Sprint Voicemail
Sprint voicemail is designed to transfer all unanswered calls to your BlackBerry®
device to your voicemail, whether your phone is in use or turned off. Therefore,
you will want to set up your voicemail and personal greeting as soon as your
BlackBerry® device is activated.
1. From the Home screen, press and hold .
2. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether or not to activate One-Touch Message Access (a feature
that lets you access messages simply by pressing and holding ,
bypassing the need for you to enter your passcode).
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your voicemail account,
Sprint recommends that you enable your voicemail passcode.
10 Setting Up Your BlackBerry® 8830
Setting Up Email on Your BlackBerry® 8830
Choosing Your Email Setup Option
To begin sending and receiving email messages on your BlackBerry® device, you
must set up your device with a supported email account (up to 10 supported
accounts). The Setup Wizard (see “Complete the Setup Wizard” on page 8) will
guide you through the process. The following options will be available:
BlackBerry® Internet Service Option
Use this option if one or more of the following situations apply:
䢇 You purchased your BlackBerry® device in a store.
䢇 You want to set up a new email account for use with your BlackBerry® device.
䢇 You want to send and receive email messages on your BlackBerry® device
from one or more existing, supported email accounts.
Select the I want to create or add an email address option in the Setup Wizard on
your device.
BlackBerry® Enterprise Server Option
Use this option if all of the following apply:
䢇 A system administrator is managing a BlackBerry® Enterprise Server within
your company.
䢇 A system administrator has confirmed that you are permitted to use the
BlackBerry® Enterprise Server.
䢇 You want to receive messages from a corporate Microsoft® Outlook®, IBM®,
Lotus Notes®, or Novell® GroupWise® email account.
Setting Up Email
Setting Up Email on Your BlackBerry® 8830 11
䢇 Your supported email account resides on a Microsoft Exchange, IBM Lotus®
Domino®, or Novell GroupWise email server.
䢇 You subscribe to a wireless service that supports account setup using the
BlackBerry® Enterprise Server.
Select the I want to use a work email account with a BlackBerry Enterprise Server
option in the Setup Wizard on your device. If you do not have an enterprise
activation password, contact your system administrator.
BlackBerry® Desktop Redirector Option
Use this email setup option to associate your device with a Microsoft Outlook
(Workgroup Installation) email account. You can set up email using this option by
installing the BlackBerry® Desktop Software and selecting the BlackBerry®
Desktop Redirector option. If you use this email setup option, you must keep your
computer turned on to receive your email messages.
Using the BlackBerry® Internet Service Option
You can set up for email using the Setup Wizard on your BlackBerry® device.
To set up for email, you must create a login ID and password. The first time that
you log in, you can add a supported email address, create a BlackBerry® email
address, or do both.
䢇 Add an email address if you have an existing, supported email account that
you want to access from your BlackBerry® device.
䢇 Create a BlackBerry® email address if you do not have another existing,
supported email account, or if you need an additional email address that you
can use to send and receive email messages.
12 Setting Up Email on Your BlackBerry® 8830
To set up your email account(s) from your device:
1. In the Setup Wizard, on the email setup screen, select the I want to create or
add an email address option and then click Next.
2. Click Next to open the email setup Web site on your device.
3. On the email setup Web site, click Create New Account.
4. Carefully review the Legal Terms and Conditions. If you agree, click Yes .
5. Type the login information.
䡲 User ID: Type a login name of your choice for the email setup application
or the email setup Web site.
䡲 Password: Type a login password of six or more characters. Click Next.
6. Write down your user ID and password and keep the information in a
safe place.
7. Perform one of the following actions:
䡲 To add an email address for an existing supported email account (up
to 10), click I would like to use my existing email address and click Next.
Type the full email address (for example,
yourname@ispname.com) and
password for your email account and click Next.
䡲 To create a BlackBerry email address, click Create a BlackBerry email
address or I would like to create a new BlackBerry email address and click
Next. In the Username field, type the name that you want to appear
before the at sign (@) in your new BlackBerry® email address.
8. Follow the onscreen prompts to complete the setup.
9. To log out of the email setup Web site and return to the Setup Wizard, click
Log Out or Close.
Setting Up Email
Setting Up Email on Your BlackBerry® 8830 13
Using the BlackBerry® Enterprise Server Option
If your system administrator has provided you with an Enterprise Activation
password, you can set up your supported email accounts (up to 10) directly from
your BlackBerry® device.
To use Enterprise Activation from your device:
1. In the Setup Wizard, on the email setup screen, select the I want to use a work
email account with a BlackBerry Enterprise Server option and then click Next.
2. Type your supported corporate email account address.
3. Type the Enterprise Activation password provided by your system
administrator, and then click Activate.
4. To log out of the email setup area and return to the Setup Wizard, click Log Out.
Using the BlackBerry® Desktop Redirector Option
If you do not have access to a BlackBerry® Enterprise Server and you want to
associate your device with a corporate Microsoft Outlook (Workgroup
Installation) email account, you can install the BlackBerry® Desktop Redirector
software on your computer to associate your device with that email account.
䊳 To install the BlackBerry® Desktop Redirector, select BlackBerry Desktop
Redirector as your message redirection option when installing the
BlackBerry® Desktop Software. See “Installing the BlackBerry® Desktop
Software” on page 32 for more information about installing the software.
Note:
14 Setting Up Email on Your BlackBerry® 8830
When using the BlackBerry® Desktop Redirector, your PC must be on and
the BlackBerry® Desktop Redirector must be active to send and receive
messages on your device.
Finding More Information
See the BlackBerry® Internet Service Online Help for more information about
adding supported email accounts, creating a BlackBerry® email address, or
managing email settings and message delivery options.
To view the BlackBerry® Internet Service Online Help, log into the BlackBerry®
Internet Service Web site and click the Help link.
If you log into the BlackBerry® Internet Service Web site using a browser on
Note:
your BlackBerry® device, click the Help link on the Web page.
Setting Up Email
Setting Up Email on Your BlackBerry® 8830 15
Using Your BlackBerry® 8830
Now that you have your BlackBerry® device set up and ready to use, you can start
taking advantage of all the features of your device. This section outlines many of
the basic features of your BlackBerry® device. For complete details, click Help ()
or go online to access your complete user guide.
Here’s a list of basic features to get you started:
⽧ Making and Answering Phone Calls (page 18).
⽧ Using Voicemail (page 21).
⽧ Sending Email Messages (page 22).
⽧ Sending SMS (Text) Messages – Domestic (U.S.) Only (page 23).
⽧ Sending PIN Messages (page 23).
⽧ Adding Contacts (page 24).
⽧ Using the Calendar (page 24).
⽧ Going to Web Pages (page 25).
⽧ Setting a BlackBerry® 8830 Password (page 26).
⽧ Locking and Unlocking the BlackBerry® 8830 (page 26).
⽧ Inserting a microSD Card (page 27).
16 Using Your BlackBerry® 8830
⽧ Location Settings – Domestic (U.S.) Only (page 28).
⽧ Using Bluetooth With Your BlackBerry® 8830 (page 29).
⽧ Using Your BlackBerry® 8830 as a Modem (page 30).
⽧ Installing the BlackBerry® Desktop Software (page 32).
⽧ Using Your BlackBerry® 8830 With a Hearing Aid Device (page 34).
⽧ Finding Help With Other Features (page 36).
Using Your Device
Using Your BlackBerry® 8830 17
Making and Answering Phone Calls
Making a Phone Call
䊳 On the Home screen or on the phone screen, type a phone number and
press the Send key ( ). To end the call, press the End key ( ).
Press the Send key on any screen to open the phone screen.
Note:
䊳 Select a contact, call log, or phone number link on any screen and press the
Send key ( ) to make a call.
Answering a Phone Call
䊳 To answer an incoming call, click Answer or press the Send key ( ).
To end the call, press the End key ( ).
18 Using Your BlackBerry® 8830
In-Call Options
During an active call, press to display a menu of available in-call options,
including Help, End Call, Flash, Conference Call, Mute, Notes, View Address Book,
View Calendar, View Messages, and Home Screen.
Using the Mute Option
䊳 To mute the microphone during a call, press the Mute button or click the
trackball and then click Mute. To turn the microphone back on, press the
Mute button again or click the trackball and then click Turn Mute Off.
Using the Speakerphone
䊳 To turn the speakerphone on or off during a call, press the Speakerphone
key ( ).
Using Call Waiting
To answer an incoming call waiting call:
䊳 When you hear the tone and see the “Waiting Call” message, press the
Send key ( ) to answer the incoming call and put the other call
on hold.
To switch between calls:
䊳 Click the trackball and then click Flash.
Using Your Device
Using Your BlackBerry® 8830 19
Making Emergency Calls – Domestic (U.S.) Only
You should be able to make emergency calls even if your BlackBerry® device is
locked or your account is restricted, provided you are within range of a
compatible wireless network.
To make an emergency call:
䊳 Dial 9 1 1 and press .
To make an emergency call if your keyboard or device is locked:
䊳 Click the trackball, click Emergency Call, and then click Yes .
Enhanced 911 (E911) Information – Domestic (U.S.) Only
Your BlackBerry® device features an embedded Global Positioning System (GPS)
chip necessary for utilizing E911 emergency location services where available.
When you place an emergency 911 call, the GPS feature of your BlackBerry®
device begins to seek information to calculate your approximate location.
Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your
approximate location.
IMPORTANT
Note:
Always report your location to the 911 operator when placing an
emergency call.
Public Safety Answering Points (PSAPs) may not be equipped to
receive GPS location information from your device.
The GPS feature on your BlackBerry® device can help emergency personnel
determine your location in instances where you are in a wireless coverage
area, your device is able to communicate with a GPS-enabled satellite, and
your emergency response center is equipped to process such information.
20 Using Your BlackBerry® 8830
Some designated emergency call takers, known as
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