Smart Device Treo™ 755P by Palm User Guide available at
Disclaimer and Limitation of Liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise
through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss
cause d by deleti on of data as a result of malfunctio n, dead battery, or re pairs. Be s ure to make ba ckup copies of
all important data on other media to protect against data loss.
This guide provides an overview of the key features and functionality of your Sprint Power
SM
Smart Device Treo™ 755P by Palm. It can help you get started with using your
Vision
device’s most popular and most important features.
Where to Learn More
For a Quick Introduction
䢇 Quick Tour: The Quick Tour introduces you to many of your Treo device’s features. It is
already installed on your device, and you can open it anytime. Press Applications ,
and select Quick Tour .
While Using Your Device
䢇 User Guide: The User Guide provides complete information on using your device,
including descriptions of advanced features not included in this Getting Started Guide.
To down l o ad the User Guide, go to
You can also download and view a copy of the User Guide right on your device. Press
Applications , select My Treo , select the Support tab, and then select User
Guide.
䢇 Tips: Many of the built-in applications include helpful tips for getting the most out of
your device. To view these tips, open an application, press Menu, and select Tips
from the Options menu.
䢇 Information: Many screens have a Tips icon in the upper-right corner. Select the Tips
icon to learn about the tasks you can perform in the dialog box that contains the Tips
icon.
䢇 Online support from Palm: For up-to-date downloads, troubleshooting, and support
information, go to
www.palm.com/treo755psprint-support.
www.palm.com/mypalm/755psprint.
2Introduction
䢇 Setup help: If you need help with setup, call 1-866-750-PALM (7256). This service is FREE
within 90 days of purchase. Our support staff can help you set up your device and get
you up and running. We can best assist you if your device is fully charged and you call
from a phone other than your Treo device.
If You Need More Information
䢇 Vista users: For information on using your device and desktop software with Windows
Vista, visit www.palm.com/windowsvista
䢇 Books: Many books on Palm OS devices are available in local or online book retailers
(look in the computers section), or visit
䢇 Online forums: Consult online Treo device user discussion groups to swap information
and learn about topics you may find nowhere else. Visit
.
www.palm.com.
www.palm.com for details.
Contacting Sprint
Visiting the Sprint Web Site
You can get up-to-date information on Sprint services and options by signing on to the
Sprint Web site at www.sprint.com
When you visit Sprint online, you can:
䢇 Review coverage maps.
䢇 Learn how to use voicemail.
䢇 Access your account information.
䢇 Purchase accessories.
䢇 Add more options to your service plan.
䢇 Check out frequently asked questions.
䢇 And more.
.
Introduction
Introduction3
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
䢇 On your device, press Phone ; enter *2, and then press Talk.
䢇 Sign on to your account at www.sprint.com.
䢇 Call toll-free at 1-888-211-4727 (consumer customers),
–or–
1-888-788-4727 (business customers).
䢇 Write to Sprint Customer Service, P.O. Box 8077, London, KY 40742.
Sprint 411
You have access to a variety of services and information through Sprint 411, including
residential, business, and government listings; assistance with local or long-distance calls;
movie listings; and hotel, restaurant, shopping, and major local event information. There is
a per-call charge and you will be billed for air time.
䢇 Press Phone , enter 411, and then press Tal k .
Sprint Operator Services
Sprint Operator Services provides assistance when you are placing collect calls or placing
calls billed to a local telephone calling card or third party.
䢇 Press Phone , enter 0, and then press Tal k .
For more information or to see the latest in products and services, visit Sprint online at
www.sprint.com
.
4Introduction
What You Need
Your smart device box contains the following:
Hardware
䢇 Treo devi ce.
䢇 Rechargeable battery.
䢇 AC charger.
䢇 USB sync cable.
䢇 Stereo headset.
䢇 Sprint
Documentation
䢇 Read This First poster.
䢇 Welcome to Sprint brochure.
䢇 Getting Started Guide (this guide).
䢇 Setting Up Email booklet.
䢇 Experience Sprint Power Vision guide.
䢇 Terms & Conditions.
䢇 War rant y.
䢇 Software License Agreement.
Software
䢇 Palm Software Installation CD (includes desktop synchronization software, links to
You’ll also need the following items for completing the installation and activation:
䢇 An activated Sprint service plan.
䢇 A location with wireless coverage for your device.
®
charger adapter.
bonus software for your device, and a link to the comprehensive User Guide).
Introduction
Introduction5
䢇 An electrical outlet.
䢇 The computer with which you will synchronize your personal information.
Creating Sprint Account Passwords
As a Sprint customer, you have unlimited access to your personal account information, your
voicemail account, and your Sprint Power Vision account. To ensure that no one else has
access to your information, you need to create passwords to protect your privacy.
Account Password
If you are the account owner, you’ll have an account password to use when signing on to
www.sprint.com
is the last four digits of your Social Security number. If you are not the account owner (if
someone else pays for your Sprint service), you can get a sub-account password at
www.sprint.com
Voi cem ail Passw ord
You’ll create your voicemail password when you set up your voicemail. See “Setting Up Your
Voicemail” on page 32.
Sprint Power Vision Password
With your smart device, you can choose to set up a Sprint Power Vision password. You can
use this optional password to authorize the purchase of Premium Services content and to
protect your personal information on multi-phone accounts.
To find more information or to change your passwords, sign on to www.sprint.com
Sprint Customer Service at 1-888-211-4727.
and when calling Sprint Customer Service. Your default account password
.
or call
6Introduction
Device and Phone Basics
In This Section
⽧ Your New Treo™ 755P Smart Device by Palm
⽧ Inserting the Battery
⽧ Charging the Battery
⽧ Turni ng Your Devi ce On and Off
⽧ Moving Around the Device Screen
⽧ Using the Keyboard
⽧ Opening Applications
⽧ Using the Phone
⽧ Resetting Your Device
Basics
Basics7
Your New Treo™ 755P Smart Device by Palm
1. Indicator
Light
3. 5-way
Navigator
4. Power/End
11. Talk
10. Phone
12. Side
Button
2. Earpiece
13. Volume
Button
7. Menu
9. Calendar
5. Applications
6. Messaging
8. Option
You r D evi ce ’s F ea tu re s: Fro nt Vie w
1. Indicator Light provides status information for your device based on the color of the
light and the blink state. The indicator is visible only when the light is on.
2. Earpiece serves as the speaker on your device when you are not using the
speakerphone feature or a headset.
3. 5-way Navigator gives you one-handed access to moving around the device screen
and selecting options. See “Moving Around the Device Screen” on page 18 for
instructions.
8Basics
4. Power/End turns the device’s phone on and off, wakes up and turns off the screen,
and hangs up calls.
5. Applications opens Applications view.
6. Messaging opens the Messaging application.
7. Menu opens the application menus.
8. Option activates the secondary function of a key or button. See “Using the Keyboard”
on page 22 for details.
9. Calendar opens the Calendar application.
10. Phone opens the Phone application.
11. Tal k dials when a phone number is selected or entered, and answers an incoming
phone call.
12. Side Button records voice memos by default, and performs context-sensitive actions
when an application is open, such as playing or pausing MP3 files in the Pocket
Tunes™ application. You can also reassign this button to open your favorite
application.
13. Volume Button adjusts the earpiece, speaker, and ringer volume levels.
Basics
Basics9
You r D evi ce ’s F ea tu re s: Ba ck Vi ew
15. Camera Lens
(camera version only)
17. Battery Door
Release
19. Multi-connector
16. Speaker
14. Self-Portrait
Mirror
18. Headset
Jack
20. Microphone
21. Expansion
Card Slot
22. Infrared
(IR) Port
14. Self-Portrait Mirror helps you to take a picture of yourself (if your device includes a
camera).
15. Camera Lens enables you to take pictures using the built-in camera (if included).
There are two models of the Treo 755
camera and the other does not. The packaging for your device indicates whether a
P Smart Device by Palm: One comes with a
camera is included.
16. Speaker plays ringtones and alarms, and serves as the speaker for the speakerphone
feature.
17. Battery Door Release opens the battery compartment.
10Basics
18. Headset Jack enables you to connect a hands-free headset. Use only headsets that are
24. Stylus
23. Ringer Switch
compatible with your device.
19. Multi-connector enables you to attach the USB sync cable and AC charger to your
device.
20. Microphone serves as the mouthpiece on your device’s phone.
21. Expansion Card Slot allows you to expand the capabilities of your device by using
miniSD card. See “Using Expansion Cards” on page 71 for details.
22. Infrared (IR) Port uses infrared technology to transmit information to and receive
information from other infrared-enabled devices that use compatible software.
You r D evi ce ’s F ea tu re s: Top Vi ew
23. Ringer Switch controls the ringer setting. See “Selecting Ringtones” on page 43 for
details on changing the settings. Silencing the ringer turns off all system sounds,
including alarms.
24. Stylus allows you to tap options on your device’s screen. To use the stylus, slide it out
of the slot and hold it as you would a pen or pencil.
Basics
Basics11
Inserting the Battery
Battery
Contacts
Battery
Compartme nt
Contacts
Battery Door
Release
WAR NIN G:
1. Use one hand to press the Battery Door Release, and use your other hand to slide the
battery door downward to remove it from your device.
2. Align the battery contacts with the battery compartment contacts.
3. Insert the battery into the compartment at a 45-degree angle, and then press it into
place.
4. Slide the battery door onto the back of the device until it clicks into place.
Use only batteries and chargers that are approved by Sprint or Palm for
use with your device. Failure to use an approved battery or charger
may increase the risk that your device will overheat, catch fire, or
explode, resulting in serious bodily injury, death, or property damage.
12Basics
Charging the Battery
The battery comes with a sufficient charge to complete the setup process and activate your
phone. After activation, we recommend charging your device for three and a half hours to
give it a full charge.
1. Plug the AC charger into a wall outlet.
2. Connect the charger cable to the charger jack on the bottom of the device. Make sure
the arrow on the connector is facing up, toward your device screen.
3. To confirm that your device is charging, check the indicator light.
䡲 Red indicates that your device is charging.
䡲 Green indicates that your device is fully charged.
If the battery is fully drained, it may take a few moments for the indicator light to turn on
while the battery is charging.
Basics
Basics13
The onscreen battery icon displays the power status:
䢇 Full battery icon : Battery is not connected to a wall outlet and is fully charged.
䢇 Partial battery icon : Battery is not connected to a wall outlet and has some power but
is not fully charged.
䢇 Almost-empty battery icon with red at the bottom : Battery needs to be charged
immediately.
Note:
Your device’s indicator light blinks red when the battery needs to be
charged.
䢇 Red lightning bolt : Battery is connected to a wall outlet and is charging.
䢇 Green lightning bolt : Battery is connected to a wall outlet and is fully charged.
Tip:
To see exactly how much power is left in your battery, tap the onscreen
battery icon.
14Basics
Using a Sprint Charger Adapter
Sprint Charger Adapter
If the connector on your 1 Amp AC charger or vehicle charger is approved by Sprint and it
doesn’t fit into the connector on the bottom of your device, use the included Sprint charger
adapter.
WAR NIN G:
Use only with 1 Amp AC chargers distributed by Sprint for your device.
Using any unapproved AC charger may destroy the AC charger and
cause a fire.
1. Plug the AC charger into a power source.
2. Connect the Sprint charger adapter to the
charger jack on the bottom of your smart
device.
3. Connect the charger cable to the Sprint
charger adapter.
4. Charge your smart device. See “Charging
the Battery” on page 13.
Basics15
Basics
Turning Your Device On and Off
Center
Power/End
Note:
Throughout this guide the term device is used to describe your Treo
smart device and its physical attributes. The term phone is used to
describe the feature of your smart device that enables you to connect
to the Sprint National Network.
You can turn on your device screen and your phone independently. For example, the device
screen can be off while the phone is on, or the device screen can be on while the phone is
off. You can also have both the device screen and the phone turned on or off at the same
time.
Waking Up the Screen
When your device screen is off, you need to wake up the screen.
1. Press and release Power/End to wake up the screen.
2. Press Center to turn off Keyguard. For more information about turning Keyguard
on and off, see “Locking Your Keyboard (Keyguard)” on page 75.
3. Press and release Power/End to turn off the screen.
Note:
You can also press any of the application quick buttons on the front of
your device to wake up the screen and to go directly to the application
associated with that button.
16Basics
Turning Your Device’s Phone On and Off
When your phone is on, it is connected to the Sprint National Network (provided you are in
a coverage area) so that you can make and receive phone calls and use wireless services,
such as email, messaging, and the Web browser. During initial setup, your phone is on by
default, so you can use wireless services right away.
If you turn off your phone, you can still use the organizer features such as Contacts and
Calendar, as well as the media features such as the Pocket Tunes™ music application and
Pics&Videos. This is sometimes referred to as flight mode and is ideal for using your device
on airplanes and for maximizing battery life.
1. Wake up the screen.
2. Press and hold Power/End. (You hear a series of ascending tones and see a
“Welcome” screen. When your device locates a signal, “Sprint” and the
signal-strength icon appear at the top of the Phone application screen, indicating
that you can use the phone and Internet features, if they are supported by the local
network.)
3. Press and hold Power/End again to turn off your phone. (You hear a series of
descending tones and see a “Powering off” screen. When your phone is off, Phone Off
appears at the top of the Phone application screen. You can still use the nonwireless
features of your device, such as Contacts, Calendar, Tasks, and Memos.)
Basics
Basics17
Moving Around the Device Screen
Up
Down
Left
Right
To move around the device screen, you can use the 5-way navigator for one-handed
navigation, or you can tap items on the screen with the stylus. With use, you will find your
own favorite way to scroll, highlight, and select menu items.
Note:
The 5-way includes Right , Left , Up , Down , and Center buttons.
18Basics
Some third-party applications may not work with the 5-way, and you
must use the stylus instead. In this guide, arrow icons are used to
indicate directions on the 5-way. These arrows are different from any
onscreen scroll arrows or pick list arrows.
Scrolling Through Screens
As on a computer, you scroll on the device to move from field to field or page to page, or in
some cases to highlight an item or option in a list.
You can also scroll using the stylus. Tap an onscreen scroll arrow, or drag the slider of an
onscreen scroll bar.
Highlighting and Selecting Items
On most screens, one item—a button, a list entry, or a check box—is highlighted by default.
The highlight indicates which item is affected by your next action. Use the 5-way to
move the highlight from one item to another before opening or selecting it.
After highlighting an item, you can select or activate it by pressing Center or by tapping
the item with the stylus.
Accessing Command Buttons
In most applications, command buttons such as New, OK, and Details appear at the bottom
of the screen. In many cases, you can jump directly to these buttons instead of scrolling to
them.
Basics
Note:
For detailed information on navigating with the 5-way, see the User
Guide.
Basics19
Selecting Menu Items
Menu Shortcut
Many applications have menus to provide access to additional
features. These menus are usually hidden from view, but they
appear when you press Menu. To get the most out of your
device, it’s a good idea to familiarize yourself with the additional
features available through the various application menus.
1. Press Menu to open an application’s menus.
2. Press Right and Left to switch between menus.
3. Press Up and Down to highlight a menu item.
4. Press Center
to select the menu item, or press Menu
to close the menus and cancel your selection.
Tip:
Most menu items have menu shortcuts listed in the menu. To use a
menu shortcut, press Menu plus the shortcut letter. You don’t have to
see the menu item to use the menu shortcut. For example, when
you’re in Calendar, you can press Menu + N to create a new event.
20Basics
Selecting Options in a Pick List
A range of options is often presented in a type of menu called a pick list, which can be
identified by a downward-pointing arrow. Pick lists are different from the application
menus previously described. The application menus give you access to additional features,
while pick lists enable you to select the contents for a particular field.
You can select an option from a pick list with the 5-way or the stylus:
䢇 Use the 5-way to highlight the pick list, and then press Center to display the
items in the list. Press Up and Down to highlight the item you want, and then
press Center
to select the highlighted item. To exit the pick list without making a
selection, press Left or Right .
䢇 Use your stylus to tap the pick list, and then tap the item you want from the list. To exit
the pick list without making a selection, tap outside the list.
Basics21
Basics
Using the Keyboard
Option
Shift/Find
Alt
Space
Backspace
Return
Backlight
Menu
When using the keyboard, most people find it easiest to hold the device with two hands
and use the tips of both thumbs to press the keys.
The Backspace, Return, Space, and Shift keys, as well as the letter keys, work in the same
way as the same keys on any computer keyboard. In addition, your device offers several
special function keys.
22Basics
KeyFunction
Option When pressed in conjunction with a second key, gives that key a
secondary function. For example:
䢇 Option + <any lettered key> enters the symbol or number
displayed at the top of the key.
䢇 Option + <any quick button> opens a secondary application
(see “Using the Quick Buttons” on page 25).
䢇 Option + Shift/Findopens the Find feature (see the User
Guide for information on using
䢇 Option + Menu dims the device screen.
Find).
AltWhen pressed in conjunction with a lettered key, the period key,
or the zero key, displays a variety of alternate characters that
you can enter using that key. See the User Guide for details. For
example, pressing
R + Alt displays the ® character.
Menu Opens application menus. See “Selecting Menu Items” on
page 20 for details.
Basics
Tip:
Your device includes a keyboard backlight that turns on and off when
the screen turns on or off. Press Option + P to adjust screen and
keyboard backlight brightness. The backlight also dims when an active
call lasts longer than a specified period of time. See the User Guide for
details.
Basics23
Entering Lowercase and Uppercase Letters
Letter
Symbol
䢇 To enter lowercase letters, press the desired keys.
䢇 To enter an uppercase letter, press Shift/Find and then press a letter key. You don’t
need to press and hold Shift/Find while entering uppercase letters. When Shift is
active, an up arrow appears in the lower-right corner of the screen.
䢇 To turn Caps Lock on, press Shift/Find twice. To turn it off, press Shift/Findonce.
When Caps Lock is on, an underlined up arrow appears in the lower-right corner of
the screen.
Entering Numbers, Punctuation, and Symbols
To enter the characters that appear above the letters on the keys, do
one of the following:
䢇 Press Option and then press the key with the desired
character shown above the letter. You don’t need to press and hold Option while
pressing the second key. When Option is active, the symbol appears in the
lower-right corner of the screen.
䢇 To turn Option Lock on, press Option twice. To turn it off, press Option once.
When Option Lock is on, the symbol appears in the lower-right corner of the screen.
Tip:
24Basics
Some application views automatically default to Option Lock, such as
the Dial Pad view of the Phone application, or the Calculator. In this
case, you do not need to press Option to enter numbers.
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