Sprint Nextel 700wx User Manual
Setting Up Email
on Your Sprint Mobile Broadband
Smart Device Treo™ 700wx by Palm
Intellectual Property Notices
© Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval.
Sprint, the “Going Forward” logo, and other trademarks are trademarks of Sprint Nextel.
© 2006 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices
are set forth on page ii within the user guide, entitled Sprint Mobile Broadband Smart Device Treo™ 700wx
by Palm, installed on the user’s computer.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this
guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may
arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage
or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make
backup copies of all important data on other media to protect against data loss.
PN: 406-10616-00
v. 1.0
Table of Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Which Email Application Should I Use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Setting Up Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
What If I Have Problems? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting Up Exchange ActiveSync® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting Up Your Smart Device for an Exchange Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Displaying Sent Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing a Security Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting Up GoodLink™ Wireless Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Accessing a Hotmail Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Web Browser to Access Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Getting Started
You have several options for reading and sending email on your Treo™ 700wx smart device.
Just like on your computer, you can choose from various email applications to manage your
email. (Additional fees may apply for email services.) This guide shows you the various
email options and walks you through setting them up, so that you can use your device to
get the most out of your current email accounts.
Your Treo700wx smart device comes with five email options:
Messaging Microsoft
Enables you to
send and
receive email
messages with
a corporate
email account
or an account
you have with
an Internet
service provider
(ISP).
Exchange
ActiveSync®
Enables you to
wirelessly
synchronize
your email and
other
information
directly with the
information
stored on a
Microsoft
Exchange Server
2003.
Provides access
to your
Microsoft
Outlook email,
calendar,
contacts, tasks,
and notes.
This guide explains how to determine which email application is right for each of your
existing email accounts. If you want to, you can set up more than one application to work
with separate email accounts.
GoodLink
Wireless
Messaging
™
Pocket MSN Web Browser
Enables you to
send and receive
email messages
with an MSN
Hotmail
account.
Enables you to
access Webbased email.
1 Getting Started
Which Email Application Should I Use?
For two of the email options—Exchange ActiveSync and GoodLink—your corporate email
system must be set up in a certain way. This table shows when you may be able to use
either of these email options.
Getting Started
If my company uses ... I may be able to
use ...
If I want to ... For more
information, I should
see ...
Microsoft Exchange
Server 2003
Good Server software GoodLink 䢇 Sync my email and
Exchange
ActiveSync
Sync my email and organizer
information directly with my
company’s Exchange server
organizer information
directly with my
company’s Exchange
server
䢇 Use the Advanced
Encryption Standard (AES)
while sending and
receiving messages
䢇 Check email from a POP or
IMAP account
䢇 Check fee-based Internet
mail, such as Yahoo! Mail
Plus or AOL
“Setting Up Exchange
ActiveSync®” on
page 14
“Setting Up GoodLink™
Wireless Messaging” on
page 26
Getting Started 2
You can set up the other email options yourself. This table shows what you can do with
each of these options.
I can use ... If I want to ... For more information, I
should see ...
Messaging 䢇 Check email from a POP or
IMAP account
䢇 Access email from multiple
“Setting Up Messaging” on
page 4
email accounts
䢇 Check fee-based Internet
mail, such as Yahoo! Mail
Plus or AOL
Pocket MSN Check my Hotmail account “Accessing a Hotmail Account”
on page 29
Web Browser Check other free Web mail, such
as Gmail or Yahoo!
“Using the Web Browser to
Access Email” on page 32
3 Getting Started
Setting Up Messaging
You can send and receive email messages with an email account that you have with an
Internet service provider (ISP), an email account that you access using a VPN (virtual private
network) server connection (such as a work account), or any other IMAP (Internet Message
Access Protocol) or POP3 (Post Office Protocol) email account. You enter the settings for
your account in the Messaging application on your device.
Messaging
Before You
Begin:
䢇 To send and receive email in the Messaging application, you must
activate Sprint PCS Vision® data services. See the Getting Started
Guide for more information.
䢇 Work with your email provider or system administrator to gather the
following information:
䡲 Account type (POP3 or IMAP).
䡲 Mail server name for receiving mail.
䡲 Mail server name for sending mail.
䡲 Your username and password.
䡲 Any special security requirements, such as SSL (Secure Sockets
Layer) authentication.
Note:
You can set up more than one IMAP or POP email account in the
Messaging application.
Messaging 4
What If I Have Problems?
The following online resources are available to help with IMAP/POP3 account setup:
䢇 If you have problems configuring your account, go to www.palm.com/emailsetup for
more information.
䢇 For general setup information for common ISPs, go to http://kb.palmone.com/SRVS/
CGI-BIN/
WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(41456)
䢇 To obtain email settings for many common ISPs, go to http://kb.palmone.com/SRVS/
CGI-BIN/
WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(41727)
Setting Up Your Account
1. On your device, press Power/End to wake up the screen, and then press Center
to turn off Keyguar d.
2. Press Phone/Talk to go to your To da y screen.
5 Messaging
3. Press Messaging (left softkey).
4. Press Menu (right softkey) and select Tools > New Account.
5. Enter the email address that you want to set up, and then press Next (right
softkey).
Messaging
Messaging 6
Note:
As you are setting up an account, the name of the account you were last
using is displayed at the top of the screen (the default is Outlook E-mail).
The current account name is displayed when you complete the setup.
6. Wait until the Status box displays Comple ted, and then press Next (right softkey).
7. Enter your name as you want it to appear to message recipients, the username you
use to log in to your email account, and the password for your account.
Note:
If the setup application recognizes your email provider based on your
email address, your username may already be entered.
7 Messaging
8. If you want to enter your password each time you access this account, do not check
the Save password box. (If you want your password entered automatically, check this
box.)
9. Press Next (right softkey).
10. Select the Account type list, and then select POP3 or IMAP.
Messaging
Messaging 8
11. Enter a name for this account, and then press Next (right softkey). (For example,
if this is your work email account, enter “Work” or your company’s name.)
12. Enter the name of the Incoming mail and Outgoing mail servers you obtained from
your email provider or system administrator. (Do not enter anything in Domain. It is
not needed for POP3 or IMAP accounts.)
Tip:
If the setup application recognizes your email provider based on your
email address, your server settings may already be entered. Do not
change these settings if they are already entered.
9 Messaging
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