The information in this user guide was written for the Nokia 3585i phone. Nokia
operates a policy of ongoing development. Nokia reserves the right to make
changes and improvements to any of the products described in this document
without prior notice.
This product contains commodities, technology or software exported from the
United States in accordance with the Export Administration regulations. Diversion
contrary to U.S. law is prohibited.
Your phone may cause TV or radio interference (for example, when using a
telephone in close proximity to receiving equipment). The FCC or Industry
Canada can require you to stop using your telephone if such interference cannot
be eliminated. If you require assistance, contact your local se rvice facility. This
device complies with part 15 of the FCC rules. Operation is subject to the condition
that this device does not cause harmful interference.
print built the largest all-PCS nationwide network with advanced
multimedia services and clear calls, reaching more than 230 million
S
people for clarity you can see and hear. We built our network to give you
what we believe you really want from a wireless phone, clear sound, private
conversations, and time-saving features.
But with Sprint, you can do something even more far-reaching—simplify
your life. Our advanced technology is designed to grow with your
communications needs so that one day you'll be able to rely entirely on your
PCS Phone to stay connected.
This guide will familiarize you with our technology and with your new
PCS Phone through simple, easy-to-follow instructions. If you have already
reviewed the Start Here Guide, which was packaged with your new phone,
then you're ready to explore the advanced features outlined in this guide.
If you have not read your Start Here Guide, go to Section One - Getting
Started. This section provides all the information you need to quickly
activate your phone, set up your voicemail, and much more. It also contains
information on how to contact Sprint, should you have questions about
service, want to purchase additional products or services, or just to check
your account balance.
Thank you for choosing Sprint.
1
2
Introduction to This
T
Online User’s Guide
his Online User’s Guide introduces you to PCS Service and all the
features of your new phone. It’s divided into four sections:
䊳 Section 1: Getting Started
䊳 Section 2: Understanding Your Phone
䊳 Section 3: Using PCS Service Features
䊳 Section 4: Safety Guidelines and Warranty Information
Throughout the gu ide, you'll find tips that highlight special shortcuts
and timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will help you locate specific
information quickly.
You'll get the most out of your phone if you re ad each section. How ever, if
you'd like to get right to a specific feature, simply turn to that page. Follow
the instructions in that section and you'll be ready to use your phone in no
time.
Tip: You can print out this guide to keep o n hand. When viewin g it online,
simply click on a topi c i n the Table of Contents or on any page refe rence
within a section to go directly to that topic.
Tip: The phone must be switched on to use most of the phone’s f eat ures.
Do not switch on the phone when the use of a wireless phone is prohibited
or when it may cause interference or danger.
3
4
Section 1
Getting Started
Section 1
Getting Started5
6
1A
T
Setting Up Service
In This Section
䊳 Activating Your PCS Service
䊳 Setting Up Your Voicemail
䊳 Getting Help
his section walks you through the basics of setting up service for
your PCS Phone, including unlocking and activating your phone,
setting up your voicemail, and how to contact Sprint for assistance with
your PCS Service.
Section 1: Getting Started
1A: Setting Up Service7
Activating Your PCS Service
Determine if Your Phone Is Already Activated
If you received your phone in the mail or purchased it at a Sprint Store, it
probably has been activated. All you need to do is unlock your phone.
If your phone is not activated, please refer to the Start Here Guide
included with you r phone.
Unlocking Your Phone
If your phone is locked, follow these steps to unlock your phone:
1. Press and hold the power button () located at the top of your
phone to switch the phone On.
2. Press Menu, t hen enter your lock code. For security purposes, the
code is not visible as you type.
Note: Throughout this u ser guide, you will be instructed to press keys in a
particular sequence to activate functions. These keys are navigation
(scroll) keys, hard keys (numbers, letters) and soft (left/right selection)
keys. Soft keys are determined by the text above them on your display
screen.
Tip: If you can’t recall your lock code, try using the last four digits of eit her
your Social Security number or PCS Phone Number or try 0000. I f none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Activating Your Phone
To activate your phone, follow the directions in the Start Here Guide that
was included with your phone.
Section 1: Getting Started
81A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically transferr ed to
voicemail, whether your phone is in use or turned Off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your
PCS Phone is activated.
To set up voicemail:
1. Press and hold for 2 seconds.
2. Follow the system prompts to create your pass code, record your
greeting, record your name announcement, and choose whether to
activate One-Touch Message Access (a feature that lets you press one
key to access messages and bypasses the need for you to enter your
pass code).
Note: The voicemail setup process may vary in certain Affiliate area s.
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com to get up-to-date information on PCS
Services, options, and more.
You can also:
䊳 Review coverage maps
䊳 Learn how to use voicemail
䊳 Access your account informati o n
䊳 Purchase accessories
䊳 Add additional options to your service plan
䊳 Check out frequently asked questions
䊳 And more
Reaching PCS C ustomer Servi ce Solutions
You can reach PCS Customer Service Solutions by:
䊳 Dialing on your PCS Phone
䊳 Logging on to your account at www.sprintpcs.com
SM
Section 1: Getting Started
1A: Setting Up Service9
䊳 Calling us toll-free at 1-888-211-4727 (Consumer cust omers),
1-877-CLEARPY (253-2779) (Clear Pay customers), or
1-888-788-4727 (Business customers)
䊳 Writing to us at PCS Customer Solutio ns, P.O. Box 8 077,
London, KY 40742
Receiving Automated Invoicin g In forma tio n
For your convenience, your phone gives you free access to invoicing
information on your PCS Account. This information includes balance
due, payment received, invoicing cycle, and the amount of minutes used
since your last invo icing cycle. Follow thes e steps to access this
information:
▲ Press
Note: This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services, including
residential, business and government listings; assistance with local or
long-distance calls; movie listings; hotel, restaurant and shopping
information, and major local event information. There is a per-call
charge and you will be billed for airtime.
▲ Press .
PCS Operator Services
PCS Operator Services can provide assistance in placing collect calls or
calls billed to a local telephone callin g card or to a third party.
▲ Press .
For more information, or to see the latest in products and services, visit
us online at
Note: PCS Operator Services m ay not be available in all Affiliate markets.
Section 1: Getting Started
10 1A: Setting Up Service
www.sprintpcs.com.
Section 2
Understanding Your
Phone
Section 2
Understanding Your Phone 11
12
Section 2A
Y
Your PCS Phone: The Basics
In This Section
䊳 Front View of Your Phone
䊳 Viewing the Display Screen
䊳 Features of Your Nokia 3585i Phone
䊳 Switching Your Phone On and Off
䊳 Using the Battery and Cha rge r
䊳 Displaying Your Phone Number
䊳 Making and Answering Calls
our PCS Phone is packed with features that simplify your life and
expand your ability to stay connected to the people and information
that are important to you. This section will guide you through the basics of
your phone and you’ll be on your way to using it in no time.
Section 2: Understand ing Your Phone
2A: Your PCS Phone - The Basics 13
Front View of Your Phone
1. Switch On/Off Button
2. Universal
Headset Jack
3. Display Screen
15. Whip Antenna
14. Earpiece
4. Signal Indica tor
5. Left/Right Selection Keys
6. Four-way
Navigation Keys
7. Talk Key
8. Speaker Port
9. AC Adapter Jack
Section 2: Understandin g Your Phone
14 2A: Your PCS Phone - The Basics
13. Battery Strength
Indicator
12. End Call Key
11. Nokia Pop-Port™ Jack
10. Microphone
1. Switch On/Off Butto n: Button located at the top of your phone that
switches your phone On or Off.
2. Universal Headset J ack: Provides connection for a headset and a TTY
device.
3. Displa y Scree n: Large, high-resolution grey-scale display screen with
bright white backlighting allows you to easily read text and images.
4. Signal Indica tor: Indicates signal strength.
5. Left/Right Select ion Keys : Lets you select various prompts that appear
on the display screen above these keys.
6. Four- way Na vigatio n Keys : Lets you four-way scroll through menu
screens, highlight menu items, navigate through your calendar, and
read notifications in your inbox.
7. Ta l k K ey: Dials outgoing calls and answers incoming calls.
8. Speaker Port: Lets you hear phone tones and ringing tones.
9. AC Adapter Jack: Connects phone to battery recharger.
10. Microphone: Transmits voice.
11. Nokia Pop-Port™ Accessory Connector Jack: Provides connection to
a car kit and other accessories.
12. En d Cal l Key: Ends calls and clears text from display screen.
14. Earpiece: Allows you to listen to voice and prompts.
15. Whip Antenna: Extendable antenna increases reception in weak-
signal areas.
Section 2: Understand ing Your Phone
2A: Your PCS Phone - The Basics 15
Viewing the Display Screen
This list identifies the symbo ls you ’ll see on your display screen.
䊳 shows your current signal strength.
The more lines you have, the stronger your signal.
䊳 No service means your phone cannot find a signal.
䊳 tells you a call is in progress.
䊳indicates you are roaming off the Sprint Nationwide PCS
Network.
䊳 indicates you have voicemail messages waiting. Press and hold
to call your voicemail box.
䊳indicates that your phone’s ringing tones or warning tones have
been silenced.
䊳 indicates that your Vibrating alert is activated.
䊳 indicates that Keyguard is activated.
䊳 indicates that the Alarm is set.
䊳 indicates that a headset is connected.
䊳 indicates that the phone is in a hands-free car kit.
䊳 indicates that Predictive text mode is activated.
䊳indicates that Location Info Sharing is set to share your location
with the network only during emergency calls.
䊳 indicates that Location Info Sharing is set to share your location
with the network any time that the phone is switched On and
activated.
Tip: Display indicators let you know when you’re off the Sprint Nationwide
PCS Network and whet her you’re operating i n di gi t al or analog mode.
Section 2: Understandin g Your Phone
16 2A: Your PCS Phone - The Basics
Features of Your Nokia 3585i Phone
Congratulations on the purchase of your Nokia 3585i phone. This phone
is lightweight, easy-to-use, reliable, and offers many significant features
and service options:
䊳 Tri-mode capability provides access to other PCS digital and
analog networks where Sprint has implemented roaming
agreements.
䊳 PCS Voice Command
someone’s name or the digits in their phone number (page 91).
䊳 Location Info Sharing allows you to choose when your location is
shared with the network (page 30).
䊳 Caller Identification (page 85).
䊳 Internal phone vibration silently alerts you of incoming calls
(page 29).
䊳 Large, high-resolution grey-scale display screen with bright white
backlighting allows you to easily read text and images (page 14).
䊳 Recorder allows you to record and store up to 60 seconds of personal
notes to yourself (page 77).
䊳 New keypad design with large fonts and bright white backlighting for
easy location of keys under any lighting conditions (page 14).
䊳 Easy to operate keypad featuring Nokia’s 4-way scroll keys
(page 14).
䊳 Space for up to 500 Internal Phone Book entries with support for
multiple numbers and addresses in each entry (page 64).
䊳 PCS Tones & More
and game tones, and memory to download more (page 90).
SM
lets you dial phone numbers by speaking
SM
provides 30 installed enhanced musical ringing
Switching Your Phone On and Off
Switching Your Phone On
To switch your phone On, press the power button ( ) on top of your
phone for approximately two seconds.
Section 2: Understand ing Your Phone
2A: Your PCS Phone - The Basics 17
Once your phone is On, it displays “Searching for Service” indicating
that your phone is searching for a signal. When your phone finds a
signal, it automatically enters Standby mode—the phone’s idle state. At
this point, you are ready to begin making and receiving calls, and
viewing your phone’s many different menus.
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. When a signal is found,
your phone automatically returns to Standby mode.
In Power Save mode, your phone searches for a signal periodically
without your intervention. You can also ini tiate a search for
PCS Service by pressing any key (when your phone is switched On).
Note: The Power S ave fe atu re he lps t o cons e rv e yo ur bat t er y po wer wh en
you are in an area where there is no signal.
Switching Your Phone Off
Press for two seconds until you see “Goodbye” on the display screen.
Your screen remains blank while your phone is Off (unless you are
charging the battery).
Using the Battery and Charger
Battery Capacity
Your PCS Phone is equipped with a Lithium Ion (Li-Ion) battery that is
rechargeable. The battery provides approximately 2.5 hours of
continuous digital talk time (up to one hour in analog mode) or
approximately 168 hours (almost 7 days) of continuous digital standby
time (up to one day in analog mode).
When the battery charge is getting low, the “Battery low. Please
recharge.” message is displayed on your screen, and the phone sounds a
warning tone. When the battery has become too weak to further operate
the phone, the message “Switching off. Please recharge.” is displayed on
your screen.
Section 2: Understandin g Your Phone
18 2A: Your PCS Phone - The Basics
Note: Backlighting, searchi ng for service, and vi br at e mode use reduce
the battery’s talk and st andby times.
Tip: Be sure to charge your phone’s battery, and watch t he battery
strength indica tor to ensure tha t the levels are okay.
Installing the Battery
Your PCS Phone comes with a Li-Ion battery. To install or replace the
battery, or to access your phone’s ESN (electronic serial number), you
must first remove the phone’s back cover. To do so, press the release
button, press your thumb against the thumb grip, and slide the entire
back cover up and over the whip antenna.
Tip: Always make sure the power is off before removing the phone cover.
To install the battery:
1. Insert the battery at a 45-degree angle with the label side facing up
into the cavity on the back of the phone. The metal contacts must be
aligned with and connected to the metal prongs.
2. Press down on the battery until it snaps into place.
Removing the Battery
To remove the battery:
1. Make sure the power is off so that you don’t lose any stored numbers
or messages.
2. Remove the back cover by pressing and holding the release button
and sliding the entire back cover up and over the whip antenna.
Section 2: Understand ing Your Phone
2A: Your PCS Phone - The Basics 19
3. Pull upward on the lower end of the battery with your finger tip and
remove the battery from the phone at a 45-degree angle.
Charging the Battery
Your PCS Phone comes with a rechargeable battery. You should charge
the battery as soon as possible so you can begin using your phone.
Use only a Sprint/Nokia approved desktop charger, travel charger, or
vehicle power adapter to charge your battery.
Keeping track of your battery’s charge is important.
If your battery level becomes too low, your phone
automatically turns Off and you’ll lose everything
you were just working on and/or be disconnected
from an active call. For a quick check of your
battery’s strength level, glance at the battery strength
indicator located in the upper-right corner of your
phone’s display screen.
Warning! Using unauthorized accessories could cause damage to your
phone and invalida te your warranty.
Using the Charger
To use the charger:
1. Plug the cord of the AC adapter into the electrical wall outlet, then
plug the round end into the desk stand charger (or directly into your
phone’s AC Adapter Jack).
2. Pl ace the phone in the desk stand charger. The screen briefly displays
a “Charging” notification (if the phone is On), followed
immediately by a continuous scrolling battery indicator. If the phone
is Off, only the scrolling indicator is displayed.
20
3. When the battery is fully charged, the screen displays a “Battery full”
notification, and the indicator stops scrolling. Unplug the phone
from the charger.
You can recharge the Li-Ion battery before it becomes completely run
down. A completely empty battery takes approximately 4 hours to fully
recharge.
Holding Your Phone Properly
Hold your phone by placing your index finger on the
finger grip on the back cover. This optimizes reception
by preventing your hand from obstructing the internal
antenna.
Displaying Your Phone Number
Just in case you forget your phone number, your PCS Phone can
remind you.
To display your phone number:
1. Press Menu, scroll to Phone details, and press Select.
2. Scroll to My phone no. and press Select. Your phone’s number is
displayed.
3. Press to return to Standby mode.
Making and Answering Calls
Making Calls
Your PCS Phone offers many different ways to make calls, including
direct dialing, PCS Voice Command
SM
(page 91), One-touch Dialing,
from your Internal Phone Book, and from the Call logs menu.
To make a call by direct dialing:
1. Make sure your phone is On.
2. Enter a phone number. (If you make a mistake while dialing,
press
Clear to delete one digit at a time, or press and hold Clear to
delete the entire number.
3. After entering your number, press . When you’re finished,
press or
End Call.
Section 2: Understand ing Your Phone
2A: Your PCS Phone - The Basics 21
Tip: To easily redial your most recently dialed number, press twice.
Note: When making calls off the enhanced Sprint Nationwi de PCS
Network, al w ays dial using 11 digi t s ( 1 + area code + phone number).
1-Touch Dialing
1-touch dialing allows you to speed dial by simply pressing one
designated key and . To use 1-touch dialing, you must first assign
a number to a particular key:
1. Press Contacts, scroll to 1-touch dialing, and press Select. Key
numbers 2–9 are displayed.
2. Scroll to the key number you wish to assign and press Assign.
3. Enter the number you wish to assign to this key, and press OK. Enter
the name you wish to assign to this key, and press
OK. If
1-touch dialing is not activated, your phone will ask you if you wish
to activate it now. Press
Yes or No.
– or –
4. If the number already exists in your Internal Phone Book, press
Search to find it, and press Select.
To activate 1-touch dialing:
1. Press Menu, scroll to Settings, and press Select.
2. Scroll to Call settings and press Select.
3. Scroll to 1-touch dialing and press Select.
4. Highlight On and press Select.
To make a call using 1-touch dialing:
▲ Press the key assigned to the number you wish to dial, and
press , or press and hold the assigned key for 2 seconds.
Voice Dialing
You can also make calls by voice-activated commands. (See "VoiceActivated Dialing" on page 76.)
Section 2: Understandin g Your Phone
22 2A: Your PCS Phone - The Basics
Answering Calls
1. Make sure your phone is On. If your phone is Off, incoming calls go
to voicemail.
2. When a call comes in, answer the call by pressing . Depending
on your settings, your PCS Phone notifies you of incoming calls in
the following wa ys:
䊳 The phone rings and/or vibrates.
䊳 The backlight illuminates.
䊳 The screen displays an incoming cal l message.
䊳 If available, the phone number of the caller is displayed.
䊳 If the phone number is in your Internal Phone Book, the contact’s
name is displayed.
The following options are also available:
1. Press Answer to answer the call.
– or –
2. Press Silence or to mute the ringing tone. If you do not
answer the call, it will be forwarded to your voicemail.
Depending on your settings, you may also answer incoming calls simply
by pressing any number key. (To answer a call when you are roaming
and Call Guard is enabled, you must press
OK to answer the call.
See "Controlling Roaming Charges Using Call Guard" on page 42.)
Note: If your phone is Off, incoming calls go to voicemail.
3. To disconnect the call, press or End call.
Missed Call Notification
When the phone is turned on, and an incoming call is not answered, the
“1 Missed call” message is displayed on your screen.
To display the missed call:
▲ Press List.
To dial the phone number after viewing it:
▲ Press .
Section 2: Understand ing Your Phone
2A: Your PCS Phone - The Basics 23
Note: The “Missed call” message may not be displayed when roaming out
of network.
Calling Emergency Numbers
Your can place calls to 911, press , then press
(even if your phone is locked or your account is restricted).
Dialing Options
Dialing options are available when you enter numbers in the Standby
mode.
▲ To select an option, press Options, then press:
䊳 Save to save the phone number in your Internal PhoneBook.
(See "Saving a Number From Call Logs" on page 60.)
䊳 Add to contact to add the number to an existing contact in your
Internal Phone Book.
䊳 Call to dial the phone number. If you are roaming and have the Call
Guard feature activated, select
OK. (See "To Turn the Call Guard
Feature On or Off:" on page 42.)
In-Call Options
During a call, your phone displays menu options in addition to the
main menu.
To select an option, press
Options, then scroll to your desired option and
press:
䊳 My phone no. to display your number. This option is only available
during emergency (911) calls.
䊳 Mute to mute your phone’s microphone.
䊳 Unmute to reactivate the microphone if you had earlier
muted your phone.
䊳 Three-way call to call a third party.
䊳 End all calls to end all calls.
䊳 Touch tones to send a touch-tone string during a call.
䊳 Contacts to open your Internal Phone Book menu options.
䊳 Menu to view options from your main menu.
Section 2: Understandin g Your Phone
24 2A: Your PCS Phone - The Basics
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