Sprint VM4050 Start Manual

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VM4050
(CDM9950SP)
Start Here Guide
English
DRAFT
Nov.4, 2003
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www.sprintpcs.com
Copyright © 2003 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint and the diamond logo design are trademarks of Sprint Communications Company L.P. All other trademarks are the property of their respective owners.
Printed in Japan
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Table of Contents
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Getting Advanced Phone and Service Information . . . . . . . . . . . . .ii
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Basics of Your PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Your New PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Your Phone’s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Turning Your Phone Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Changing the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Using the Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Installing and Removing the Battery . . . . . . . . . . . . . . . . . . . . . . .19
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . .22
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . .22
Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Finding Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Making a Call From Your Internal Phone Book . . . . . . . . . . . . . .24
Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Adjusting the Ringer, Key Beep and Earpiece Volume . . . . . . .25
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . .26
TTY Use With PCS Service From Sprint . . . . . . . . . . . . . . . . . . . .26
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Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . .28
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . .28
Accessing Your Voicemail From Another Phone . . . . . . . . . . . .28
Sending and Receiving Text Messages . . . . . . . . . . . . . . . . . . . . .28
PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
PCS Voice CommandSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Getting Started With PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . .33
PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Accessing PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
PCS Vision Symbols on Your Screen . . . . . . . . . . . . . . . . . . . . . . . .36
PCS Vision Billing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Your Phone’s Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Built-in Camera with Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . .37
Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Accessories for Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Performance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Important Information About Your Phone and Service . . . . . .46
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . .47
Caring for Your Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Maintaining Safe Use of the Travel Charger . . . . . . . . . . . . . . . . .53
Acknowledging Special Precautions and the FCC Notice . . . .55
Terms and Conditions & Warranty Information . . . . . . . . . . . . . .56
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . .56
Terms of PCS Picture Mail Service . . . . . . . . . . . . . . . . . . . . . . . . .74
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
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How to Use This Guide
Welcome – you’ve made the right choice
The advantages of Sprint are as clear as each wireless call you make. With PCS Service, we give you what you really want from a wireless service provider – clear calls, easy-to­understand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry free.
We know you’re eager to start using your phone right away, and the two sections of this guide are designed to help you do just that.
The first section will guide you through the steps
required to set up your PCS Service. Blank spaces are provided so you can write down important information that you’ll want to remember. Things like your new PCS Phone Number, information about your service plan, and your first invoice.
The second section will guide you through the basics
of your phone and service with quick, easy-to-follow instructions.
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Getting Advanced Phone and Service Information
This guide covers your phone’s basic features and services. To learn how to use all the advanced features of your phone and service, visit
www.sprintpcs.com and sign on to your
account management page with your PCS Phone Number and password. There, under the “My Phone” section, you'll have access to your complete phone User’s Guide.
Your online phone User’s Guide provides information on basic and advanced features and services, such as:
Learning Advanced Dialing Options
Managing Your Call History
Using Advanced Messaging
Using Advanced Internal Phone Book Options
Using Your Phone’s Advanced Settings
Setting Your Phone’s Security
Using Your Personal Organizer
Using Advanced Features of PCS Vision
SM
Understanding Your Phone’s Internal Menu
And more
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1
Getting Started
Activating and Using PCS Service
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Getting Started
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Have these things ready before you call to activate
•Your PCS Phone (Make sure it’s fully charged)
•Your Social Security number
•Your driver’s license number
•Your Electronic Serial Number (also known as ESN; refer to step 5 on page 4 to locate the number)
•The city and state where your phone will primarily be used
•A pen
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Setting up your service — You choose the way
•From your PCS Phone, press . – or –
•Use a phone other than your PCS Phone – dial 1-888-715-4588.
TALK
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Getting Started
33
PCS Service Areas
Are you interested in where you can use your new phone? Check out the most up-to-date coverage maps at
www.sprintpcs.com.
44
Your PCS Account Password
My Account Password is:_________________________
You’ll use this password when managing your account on
www.sprintpcs.com and with PCS Customer Solutions.
Your default password is the last four digits of your Social Security number.
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Getting Started
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Finding Your Phone’s ESN
If you set up service using your PCS Phone, the network automatically communicates the ESN to us. You’ll only need this number when you’re setting up service by calling us from a phone other than your new PCS Phone. The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker attached to the phone. To find it, remove the phone’s battery. (For more information about removing and replacing your battery, see “Installing and Removing the Battery” on page 19.)
ESN: _________________________________________
After writing down the ESN, replace the battery and turn on your phone by holding down the key for a few seconds.
END
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Getting Started
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PCS Clear PaySMProgram
Check this box if you are on the PCS Clear Pay
SM
Program. If you are not on the PCS Clear Pay Program, skip ahead to step 7 on page 7.
Follow these easy steps to continue enjoying your new PCS Service:
•Keep track of your minutes
Dial from your PCS Phone (normal airtime usage will apply) or sign on to
www.sprintpcs.com
to find out how many minutes you have currently used within your service plan.
•Make payments
If you have exceeded the minutes in your plan or you have a past due balance, you should make a payment to keep your service turned on. There are two easy payment options:
Make a payment at any Western Union®location using the Swiftpay
®
form. To find the nearest location, dial from your PCS Phone. (Transaction fee applies; payment is credited to your account within 12 hours.)
– or –
Dial from your PCS Phone (posting time is 12 hours).
TALK
3
TALK
6
8
9
#
TALK
4
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Getting Started
How we will help you keep your service turned on:
•In the event that your service has been turned off, you will receive a text message stating: “Your PCS Service has been turned off. Press to make a payment and turn service on.”
•The first time your service has been turned off you will be connected to a live PCS Clear Pay Program Specialist who will explain why your service has been turned off. You will be asked to pay your balance to get your service turned back on (payment will be credited and service turned back on within 12 hours).
•For any additional times that your service has been turned off, you will be connected to our automated payment process. You will have to pay your balance to have your service turned back on (payment will be credited and service turned back on within 12 hours).
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Getting Started
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Understanding Your PCS Service Plan
Use the following forms to record your PCS Service Plan and to familiarize yourself with its features and options.
PCS Free & Clear Plans With Vision
Monthly Service Charge . . . . . . . . . . . . . . . . . . . . $_________
Anytime Minutes . . . . . . . . . . . . . . . . . . . . . . . _________
Unlimited Night & Weekend Minutes
(Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am)
. . . . . Yes
No
Each additional voice minute (overage). . . . . ________¢
Nationwide Long Distance Included . . . . Yes
No
Unlimited PCS Vision
SM
. . . . . . . . . . . . . . . . . Yes
No
Options (monthly charges)
Unlimited Night & Weekend Minutes
(if not included with plan) . . . . . . . . . . . . $_________
Unlimited PCS to PCS Calling
SM
. . . . . . . . . $_________
PCS Voice Command
SM
. . . . . . . . . . . . . . . . $_________
PCS Business Connection
SM
. . . . . . . . . . . . $_________
PCS Add-a-Phone
SM
. . . . . . . . . . . . . . . . . . . . $_________
Off-Network Minutes. . . . . . . . . . . . . . . . . $_________
PCS Equipment Replacement . . . . . . . . . $_________
Roadside Rescue. . . . . . . . . . . . . . . . . . . . . $_________
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $_________
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Getting Started
PCS Free & Clear Plans
Monthly Service Charge . . . . . . . . . . . . . . . . . . . . $_________
Anytime Minutes . . . . . . . . . . . . . . . . . . . . . . . _________
Unlimited Night & Weekend Minutes
(Mon.-Thur. 9pm-7am, Fri. 9pm-Mon. 7am)
. . . . . Yes
No
Each additional voice minute (overage). . . . . ________¢
Nationwide Long Distance Included . . . . Yes
No
Options (monthly charges)
Unlimited Night & Weekend Minutes
(if not included with plan) . . . . . . . . . . . . $_________
Unlimited PCS to PCS Calling
SM
. . . . . . . . . $_________
PCS Voice Command
SM
. . . . . . . . . . . . . . . . $_________
PCS Business Connection
SM
. . . . . . . . . . . . $_________
PCS Add-a-Phone
SM
. . . . . . . . . . . . . . . . . . . . $_________
Off-Network Minutes. . . . . . . . . . . . . . . . . $_________
PCS Equipment Replacement . . . . . . . . . $_________
Roadside Rescue. . . . . . . . . . . . . . . . . . . . . $_________
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $_________
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Getting Started
PCS Advantage AgreementSM:
I have agreed to a PCS Advantage Agreement.
___ 1 - year agreement
___ 2 - year agreement
I have opted not to sign a PCS Advantage Agreement.
$______ Monthly fee
Note: Your agreement for wireless service with Sprint is made up of
the Service Plan you choose and the Terms and Conditions of Service which can be found on page 56 of this guide.
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Getting Started
88
Your New PCS Phone Number and User Name
PCS Phone Number
_____________________________________________
PCS User Name
_____________________________________________
Your user name is automatically assigned to you. Your user name, which resembles an email address (for example,
[email protected]), is used with PCS Mail
and text messaging services.
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Getting Started
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Understanding Your PCS Invoice
Your first invoice will arrive within a few days and will reflect the following charges:
•Your first full month of service, which is your monthly service charge of $______
•Additional charges such as taxes, roaming, or overages
•Charges for additional options you opt to subscribe to: $______
•Your one-time non-refundable activation fee of $______
The approximate total of your first invoice will be $______.
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Getting Started
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Quick, easy options to manage your account
With PCS Customer Solutions, there are two convenient options for managing your account.
• Manage it online – visit www
.sprintpcs.com
Once you sign on, you can
View the details of your PCS Service Plan
Find out how many minutes you have used and how many minutes are remaining in your plan
View your current and previous three months invoices, including the call detail
Make a payment
Find out about PCS Products and Services
Learn how to set up your voicemail and more
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Getting Started
• Use your PCS Phone – press
Once connected, you can
Access a summary of your rate plan
Find out the number of minutes remaining in your plan for the current invoice cycle
Access information about your most recent invoice
Find out when your last payment was received
Make a payment
Note: Normal airtime charges will apply when calling
..
Welcome and thank you for choosing Sprint.
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TALK
4
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Basics of Your PCS Phone
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Basics
Your New PCS Phone
Your Phone’s Features
1. LED (green/red) blinks green for incoming calls; blinks
red for notifications (messages, voicemail, and alerts).
2. Camera Lens lets you take pictures with auto focus
function.
3. Flash improves picture quality in low-light conditions.
1. LED (green/red)
11. Speaker­phone Key
4. Sub Display
2. Camera Lens
5. Main Display
12. MENU
6. Left Softkey
7. Navigation Key
8. TALK
9. Volume Keys
14. Headset Jack
13. Right Softkey
16. OK
15. END (Power)
17. Camera / Video Key
18. BACK
3. Flash
10. Side Camera Key
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4. Sub Display (LCD) lets you monitor the phone’s status.
5. Main Display (LCD) shows the phone’s menus and
various features.
6. Left Softkey allows you to select an action or item at the
bottom left of the main display.
7. Navigation Key scrolls through menus and displays the
next or previous menu option. Also acts as a shortcut key for Web (
), Find Name in Phone Book ( ), My
Menu (
), and Downloads (  ).
8. TALK allows you to place or to answer a call.
9. Volume Keys adjust the volume during a call or mute the
ringer of an incoming call.
10. Side Camera Key activates Camera mode and takes a
picture.
11. Speakerphone Key activates Speakerphone mode.
12. MENU accesses the phone’s main menu.
13. Right Softkey allows you to select an action or item at
the bottom right of the main display.
14. Headset Jack allows you to plug in an optional headset
for hands-free use.
15. END (Power) allows you to power the phone on or off, to end calls, or to return to standby mode from any screen.
16. OK allows you to select highlighted menu items and to confirm actions.
17. Camera / Video Key accesses Pictures/Video menu.
18. BACK allows you to clear an entry or to back up within
a menu.
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Basics
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Basics
Turning Your Phone On and Off
Turning Your Phone On
1. Fully extend the antenna to receive the best reception.
2. Press for two seconds. (The phone will display
“Looking for Service” until it locates a signal, then it will automatically enter standby mode – the phone’s idle state. At this point, you’re ready to begin making and receiving calls.)
Turning Your Phone Off
Press for two seconds until you see the powering down animation on the display screen.
Changing the Language
Your PCS Phone can display menu options in both English and Spanish. The default menu language is English.
To select English or Spanish for your phone's display:
1. Press to access the main menu.
2. Highlight Settings (Configuración) and press .
3. Highlight Others (Otros) and press .
4. Highlight Language (Idioma) and press .
5. Highlight English or Español and press .
OK
OK
OK
OK
MENU
END
END
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Using the Battery and Charger
Installing and Removing the Battery
To Install the Battery:
1. Press and hold the latch on the
phone and slide the battery cover to remove it.
2. Insert the bottom of the battery
pack into the phone and place it down.
3. Place the battery cover on the
phone and slide it until the latch snaps into place.
Note: Make sure the cover is securely attached to the phone. The battery
pack may separate from the phone if the cover is not properly attached.
To Remove the Battery:
1. Make sure the power is off. Press
and hold the latch on the phone and slide the battery cover to remove it.
2. To remove the battery pack, lift
up using the tab at the top of the battery.
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Basics
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Basics
Charging the Battery
To use the travel charger provided with your phone:
1. Plug the round end of the travel charger into the
bottom of the phone with battery installed.
2. Plug the travel charger into the electrical outlet
(AC120V).
The LED indicator lights red while the battery is charging.
The LED indicator turns off when charging is complete.
It takes about 2.5 hours for the standard battery and about 3.5 hours for the extended battery to fully recharge when completely drained.
Important Note: It is vital that you use only Sprint-approved travel
chargers. Use of unauthorized accessories could damage your phone and invalidate your warranty.
Note: For complete charging, it is recommended that the phone be
kept off during charging.
Note: It is normal for the battery to become warmer during charging.
Travel Charger
AC120V
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Making and Answering Calls
Making Calls
1. Make sure your phone is on.
2. Enter a phone number. If you make a mistake while
dialing, press to erase one digit at a time or press and hold to erase the entire number.
3. Press .
4. When you’re finished, press .
Answering Calls
1. Make sure your phone is on. If your phone is off,
incoming calls go to your voicemail.
2. When your phone rings or vibrates, answer the call by
pressing .
3. To end the call, press .
Signal Strength
You can see the strength of your signal by the signal indicator ( ) on your phone’s display screen. Call quality and signal strength are always best when the antenna is fully raised. If you’re inside a building, being near a window may give you better reception.
END
TALK
END
TALK
BACK
BACK
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Basics
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Basics
Controlling Your Roaming Experience
Your phone is dual band/tri mode, which means you can make and receive calls while on the enhanced Sprint Nationwide PCS Network and you can also roam on other networks where we’ve implemented roaming agreements with other carriers and in limited areas where 1900 MHz digital networks are available. To learn more about roaming, visit
www.sprintpcs.com.
Your phone has several features that let you control your roaming experience.
Setting Your Phone’s Roam Mode
1. Press to access the main menu.
2. Highlight Settings and press .
3. Highlight Roaming and press .
4. Highlight Set Mode and press .
5. To select an option, highlight it and press .
Sprint: Lets you make and receive calls only on the enhanced Sprint Nationwide PCS Network and prevents roaming.
Automatic: Searches for alternate wireless networks when PCS Service is not available.
Analog: This setting forces the phone to seek an analog roaming system. The previous setting (Sprint or Automatic) is restored the next time the phone is turned on.
OK
OK
OK
OK
MENU
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Call Guard
Call Guard reminds you when you are making or receiving a roaming call and requires you to take additional steps before placing or answering roaming calls. These additional steps are not required when you make or receive calls while on the enhanced Sprint Nationwide PCS Network.
To Turn Call Guard On:
1. Press to access the main menu.
2. Highlight Settings and press .
3. Highlight Roaming and press .
4. Highlight Call Guard and press .
5. Highlight On or Off and press .
To Place Roaming Calls With Call Guard On:
1. From standby mode, dial 1 + area code + seven-digit
number and press .
2. When the prompt appears, press to proceed.
To Answer Incoming Calls With Call Guard On:
1. Press .
2. When the prompt appears, press to proceed.
Feature Availability
You can make and receive calls while roaming.
You will have access to voicemail while roaming.
Other features which are standard on the enhanced Sprint Nationwide PCS Network, such as Call Waiting, PCS Voice Command, and PCS Vision, are unavailable while roaming.
1
TALK
1
TALK
OK
OK
OK
OK
MENU
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Basics
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Basics
Internal Phone Book
Saving Phone Numbers
1. Enter a phone number from standby mode.
2. Press .
3. Highlight New Entry and press .
4. Select an icon for the number (for example, Home,
Work, Mobile, etc.) and press .
5. Highlight the icon to enter a name and press .
6. Enter a name for the entry and press .
7. Select Save (left softkey) to save the entry.
Finding Phone Numbers
1. Press to access the main menu.
2. Highlight Phone Book and press .
3. Highlight Find Name and press to list entries.
4. Press the navigation key left or right to scroll pages or
enter the first letters of a name to find the entry.
5. Highlight the entry and press to display phone
numbers.
Making a Call From Your Internal Phone Book
1. From the internal Phone Book list (see steps 1-3 above),
highlight the entry you want to call and press .
2. Highlight the number you want to call and press .
TALK
OK
OK
OK
OK
MENU
OK
OK
OK
OK
OK
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Changing Your Phone’s Settings
You can customize many of your phone’s functions, from display and sounds to messaging and security, through the Settings menu. Below are just a few examples of how to navigate and use the Settings menu.
Changing the Greeting
1. Press to access the main menu.
2. Highlight Settings and press .
3. Highlight Display and press .
4. Highlight Greeting and press .
5. Press and hold to erase the current greeting.
6. Enter a new greeting and press .
Adjusting the Ringer, Key Beep and Earpiece Volume
1. Press to access the main menu.
2. Highlight Settings and press .
3. Highlight Sounds and press .
4. Highlight Volume and press .
5. Highlight Ringer Volume, Key Volume, or Earpiece Volume
and press .
6. Use your navigation key to select a volume setting and
press .
OK
OK
OK
OK
OK
MENU
OK
BACK
OK
OK
OK
MENU
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Basics
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Basics
Adjusting Volume During a Conversation
Press the volume keys on the side of your phone during the call.
TTY Use With PCS Service From Sprint
A TTY (also known as a TDD or Text Telephone), is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device for connectivity information and to ensure that the TTY device supports digital wireless transmission.
When establishing your PCS Service, please call PCS Customer Solutions via the state Telecommunications Relay Service (TRS) by first dialing . Then provide the state TRS with this number: 866-727-4889.
To turn TTY mode on or off:
1. Press to access the main menu.
2. Highlight Settings and press .
3. Highlight Others and press .
4. Highlight TTY and press .
Shortcut: From standby mode, press
and .
5. When a prompt appears, press .
6. Highlight Enable or Disable and press .
OK
OK
OK
9
88
##
OK
OK
OK
MENU
TALK
11
7
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Note: Before connecting or disconnecting a cable of the TTY device
to or from the phone, make sure that the power of the TTY device is turned off. Otherwise, the phone may malfunction.
IMPORTANT NOTICE:Sprint recommends that TTY users make
emergency calls by other means including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs) rendering some communications unintelligible.
For additional information and instructions regarding TTY use, please see your phone’s online User’s Guide at
www.sprintpcs.com.
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Sending and Receiving Messages
Setting Up Your Voicemail
1. Press and hold .
2. Follow the system prompts to create your pass code
and record your greeting.
Retrieving Your Voicemail Messages
Press and hold . Follow the system prompts.
Accessing Your Voicemail From Another Phone
1. Dial your PCS Phone Number.
2. Press when your voicemail answers.
3. Enter your pass code.
Sending and Receiving Text Messages
Your phone supports two-way text messaging (SMS) that allows you to send and receive text messages through your phone. Please visit
www.sprintpcs.com for the
availability of these services.
Below are some basic instructions to get you started with text messages. For complete information, see the online User’s Guide at
www.sprintpcs.com.
Sending a Text Message
1. Press to access the main menu.
2. Highlight Messaging and press .
3. Highlight Text Msg. and press .
4. Highlight Send message and press .
OK
OK
OK
MENU
1
1
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5. Highlight Phone Book and press . Select a
recipient using your navigation key and press . (This will check the box next to the recipient’s name.) Select Next (right softkey) to display the Recipient List. (You may also enter a new recipient’s mobile phone number or email address.)
6. Select Next (left softkey) when you are finished
selecting/entering recipients (you may include up to 10 recipients).
7. Enter your message and press .
8. To send the message, select Send (left softkey).
Checking Incoming Text Messages
1. Press to access the main menu.
2. Highlight Messaging and press .
3. Highlight Text Msg. and press .
4. Highlight Inbox and press .
5. Highlight the message you want to display and
press .
OK
OK
OK
OK
MENU
OK
OK
OK
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PCS Service Features
Call Waiting
To respond to an incoming call while you’re on a call:
To put your first call on hold and answer the second call, press . (To switch between calls, press again.)
– or –
To end your first call and to answer the incoming call, press , followed by .
Call Forwarding
Call Forwarding lets you forward your calls to another number. You can still make calls from your phone while this is activated. There is a per-call charge for this service.
To activate:
1. Press .
2. Enter the area code and phone number to which your
calls should be forwarded.
3. Press . (You will hear a tone confirming the
activation of Call Forwarding.)
To deactivate:
1. Press .
2. Press . (You will hear a tone confirming the
deactivation.)
TALK
0
2
7
TALK
2
7
TALKEND
TALK
TALK
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Three-Way Calling
Talking with two different people at the same time is made easy with Three-Way Calling.
1. Enter a number you wish to call and press .
2. Once you have established the connection, press
to put the first caller on hold.
3. Enter the second number you wish to call and press .
4. When you’re connected to the second party, press
once more to begin your three-way call.
If one of the people you called hangs up, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all three callers will be disconnected.
Note: When using Three-Way Calling, normal airtime rates will be
charged for each of the two calls.
TALK
TALK
TALK
TALK
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PCS Voice Command
SM
With PCS Voice Command, you can call a number just by saying a name.
Get started by setting up your Personal Address Book
1. Press . Follow the system prompts. (You’ll
hear a tone followed by the prompt “Ready.”)
2. Say “Add Name” to begin setting up your Personal
Address Book.
Making a call with PCS Voice Command
1. Press . (You’ll hear a tone followed by the
prompt “Ready.”)
2. After the prompt, say “Call” and the name of the
person or the number you want to call. (Your request will be repeated and you will be asked to verify.)
3. Say “Yes” to call the number or person. Say “No”
to cancel.
Note: There is a monthly charge for PCS Voice Command.
TALK
TALK
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PCS Vision
SM
Getting Started With PCS Vision
To sign up for PCS Vision services or to access complete instructions, visit
www.sprintpcs.com/manage where you
may download your phone’s complete User’s Guide.
Launching PCS Vision
1. Press to access the main menu.
2. Highlight Web and press .
Shortcut: From standby mode, press the navigation key left (Web).
3. Choose Connect or Always Auto-Connect and select OK
(left softkey) to launch a PCS Vision connection (your phone will go to the PCS Vision Home page or to the last page visited); select Cancel (right softkey) to cancel the connection.
Tip: Selecting Always Auto-Connect configures your phone to
bypass the selection screen in the future.
Note: For information on charges associated with features that use
a PCS Vision connection, refer to your PCS Service Plan.
4. Using your navigation key, scroll around and select
from a variety of online services.
5. End or exit browser session by pressing .
END
OK
MENU
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PCS Vision Features
With PCS Vision services, you will have access to additional features, better performance, faster Web connections, and a wider variety of online services. Features such as Web access, graphically-enriched games, and sending/receiving digital images will be available on select phones through the enhanced Sprint Nationwide PCS Network.
Picture Mail
SM
Take digital pictures with a built-in camera and send them to email addresses or to other PCS Vision Phones.
Messaging
Send and receive emails and text messages, or chat.
Games
Play exciting games with full-color graphics, sound, and vibration.
Ringers
Personalize your PCS Phone by downloading and assigning different ringers to numbers in your address book.
Screen Savers
Download unique images to use as screen savers or make it easy to tell who’s calling by assigning specific images to numbers in your address book.
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Web
Experience full-color graphic versions of popular Websites.
PCS Business Connection
SM
Secure, real-time access to your Microsoft
®
Outlook®or Lotus Notes®company email, calendar, business directory, and personal contacts.
Accessing PCS Vision Features
User Name
Your user name is automatically assigned to you. Your user name, which resembles an email address (for example,
[email protected]), is used with PCS Mail
and text messaging services.
To find your user name:
1. Press to access the main menu.
2. Highlight Settings and press .
3. Highlight Information and press .
4. Highlight Phone Info and press to find your user
name and options.
Once your phone is activated, you are signed in and ready to connect to PCS Vision services at any time. You will only be charged for services when you use them.
OK
OK
OK
MENU
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PCS Vision Symbols on Your Screen
Phone is not currently able to access PCS Vision service features.
Connection is active (data is being transferred). Outgoing calls can be made, but incoming calls go directly to your voicemail.
Connected, and voice calls can be sent and received.
PCS Vision Billing Information
See your service plan for details on PCS Vision billing.
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Your Phone’s Special Features
Built-in Camera with Camcorder
Your phone comes with an easy-to-use built-in camera with camcorder, which allows you to instantly take, view, and share pictures and video with your friends and family. Please visit
www.sprintpcs.com for the availability of these
services.
Below are some basic instructions to get you started with your camera/camcorder. For complete information on how to use your phone’s camera/camcorder and all its options, see the online User’s Guide at
www.sprintpcs.com.
Taking a Picture
1. With the clamshell open, press and hold to
activate Camera mode (see diagram on page 16). (The camera is now ready to take a picture.)
2. Using the phone’s main LCD as a viewfinder, aim the
camera lens at your subject.
3. Press to take the picture. (Your picture will
automatically be saved.)
4. Select Next (right softkey) to display options (including
Send Picture, Go to Camera, Upload, and more).
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Taking Video
1. With the clamshell open, press and hold to
activate Camera mode.
2. From Camera mode, press and hold to enter
Camcorder mode.
3. Using the phone’s main LCD as a viewfinder, aim the
camera lens at your subject.
4. Select Record (left softkey) to start recording with the
camcorder (up to 15 seconds).
5. To end recording, select Done (left softkey). (Your
video will automatically be saved.)
6. Select Next (right softkey) to display options
(including Send Video, Go to Camcorder, Upload, and more).
Sharing Picture Mail
SM
1. With the clamshell open, press to enter the
Pictures/Video menu.
2. Highlight My Pictures and press .
3. Highlight In Camera and press .
4. Select a picture and select Send (left softkey).
5. Highlight Phone Book and press . Select a recipient
using your navigation key and press . (This will check the box next to the recipient’s name.) Select Next (right softkey) to display the Recipient List. (You may also enter a new recipient’s email address or PCS Vision Phone number.)
6. Select Next (right softkey) when you are finished
selecting/entering recipients (you may include up to 10 recipients).
OK
OK
OK
OK
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7. If you wish to record and include a Voice Memo with the picture you are sending, select Start (left softkey), and start recording after the beep. (Maximum recording time is 10 seconds). If you do not wish to attach a voice memo to the message, select
Skip (right softkey).
8. Use your keypad to enter a text message and select Next (right softkey). You may also choose to leave the
message area blank; just select Skip (right softkey) to continue.
9. Select Send (left softkey) to send the picture.
Note: The first time you share Picture Mail, you will be prompted to
establish a Picture Mail Website account and password. Enter a four- to eight-digit, alpha-numeric password and press . Once you receive confirmation, you may continue to upload and share pictures.
Tip: Once your account is established, you may also view and
manage your pictures online at www
.picturemail.sprintpcs.com, or
on your phone by pressing and selecting Online Albums.
Sharing Video
1. With the clamshell open, press to enter the
Pictures/Video menu.
2. Highlight My Video and press .
3. Highlight In Camcorder and press .
4. Select your video and select Send (left softkey).
OK
OK
OK
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5. Highlight Phone Book and press . Select a recipient using your navigation key and press . Select Next (right softkey) to display the Recipient List. (You may also enter a new recipient’s email address or PCS Vision Phone number.)
6. Select Next (right softkey) when you are finished selecting/entering recipients (you may include up to 10 recipients).
7. If you wish to record and include a Voice Memo with the video you are sending, select Start (left softkey), and start recording after the beep. (Maximum recording time is 10 seconds). If you do not wish to attach a voice memo to the message, select
Skip (right softkey).
8. Use your keypad to enter a text message and select Next (right softkey). You may also choose to leave the
message area blank; just select Skip (right softkey) to continue.
9. Select Send (left softkey) to send the video.
Viewing Incoming Picture/Video Messages
1. Press to access the main menu.
2. Highlight Messaging and press .
3. Highlight Picture Mail and press .
4. Highlight Inbox and press .
5. Highlight the message you want to display and press .
6. To display the picture or video, select Go (left softkey).
OK
OK
OK
OK
MENU
OK
OK
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Viewing Pictures
1. With the clamshell open, press to enter the
Pictures/Video menu.
2. Highlight My Pictures and press .
3. Highlight In Camera and press .
4. Use your navigation key to scroll through and view
saved pictures.
5. To expand the highlighted thumbnail, press .
Viewing Video
1. With the clamshell open, press to enter the
Pictures/Video menu.
2. Highlight My Video and press .
3. Highlight In Camcorder and press .
4. Highlight a video icon and press . (The first frame
from the selected video is displayed.)
5. To play the video, select Play (right softkey).
Deleting Pictures / Video
1. Display pictures or video in thumbnail. (See “Viewing
Pictures” or “Viewing Video” above.)
2. Select Options (right softkey).
3. Highlight Erase and press .
4. Select Erase this and press . (You may also
choose Erase all to delete all pictures or all videos saved in the folder.)
5. To confirm the deletion, highlight Yes and press .
OK
OK
OK
OK
OK
OK
OK
OK
OK
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Assigning Pictures to Phone Tasks
1. With the clamshell open, press to enter the
Pictures/Video menu.
2. Highlight My Pictures and press .
3. Highlight In Camera and press .
4. Using your navigation key, select a desired picture.
5. To expand the selected picture, press .
6. Select Options (right softkey).
7. Highlight Assign and press .
8. To assign your picture, highlight one of the following
options and press :
Screen Saver to display the picture as a screen saver.
Phone Book to display the picture for incoming calls from a specific internal Phone Book entry.
(There are more options including Scheduler, Sub LCD, Main Menu, and My Menu.)
9. Select additional options as prompted and press to assign the picture.
Tip: Have fun getting to know your camera and its features before
using it to capture important special events such as weddings, birthdays, or graduations. For complete details, see your online User’s Guide at www.sprintpcs.com.
OK
OK
OK
OK
OK
OK
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Additional Features
Calendar
The built-in Calendar offers several personal information management features to help you manage your busy lifestyle.
Location
Your PCS Phone is equipped with a Location feature for use in connection with location-based services which may be available in the future.
External Display
Your phone’s sub LCD allows you to monitor the phone’s status and to see who’s calling without opening the phone.
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Accessories for Your Phone
Standard Battery
Provides up to 3.3 hours of continuous talk time or up to 360 hours of continuous standby time in digital mode.
Extended Battery
Provides up to 5.4 hours of continuous talk time or up to 580 hours of continuous standby time in digital mode.
Vehicle Power Adapter
Charges your phone in your vehicle using the cigarette lighter adapter.
Desktop Charger
Charges your phone when placed in the charger’s phone slot. Desktop charger is a combination of the travel charger and desktop holder.
Travel Charger
Provides a convenient, compact, and lightweight solution to charging your phone while traveling.
Desktop Holder
Provides a convenient place to store your phone when at home or work. The desktop holder does not charge the phone.
Belt Clip
Attaches to the back of your phone and provides a safe and convenient way to carry your phone.
Leather Carrying Case with Belt Clip
Protect your phone with this genuine leather pouch-style carrying case. The belt clip swivels 180 degrees to allow for easy attachment to a belt or pocket and the top snap closure keeps your phone securely in place.
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How to Order
These and other accessories are available for purchase at your local Sprint Store. You can also call the PCS Accessory Hotline (1-800-974-2221) or visit
www.sprintpcs.com.
Next day delivery is offered in select areas.
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Performance and Safety
Important Information About Your Phone and Service
Keeping Tabs on Signal Strength
The quality of each call you make or receive depends on the signal strength in your area. Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon. The more bars displayed, the stronger the signal. If you’re inside a building, being near a window may give you better reception.
Understanding the Power Save Feature
If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. If your phone is active, it periodically rechecks service availability or you can check it yourself by pressing any key. Anytime the Power Save feature is activated, a message displays on the screen. When a signal is found, your phone returns to standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it's turned on, it receives and transmits radio frequency (RF) signals. When you use your phone, the system handling your call controls the power level. This power can range from 0.006 watts to 0.2 watts in digital mode.
Knowing Radio Frequency Safety
The design of your phone complies with updated NCRP standards described below. To further limit RF exposure, you can limit the duration of your calls and operate your phone in the most power­efficient manner. In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSI's 1982 standard for safety levels with respect to human exposure to RF signals. More than 120 scientists, engineers and physicians from universities, government health agencies and industries developed this updated standard after reviewing the available body of research. In 1993, the Federal Communications Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC adopted a hybrid standard
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consisting of the existing ANSI/IEEE standard and the guidelines published by the National Council of Radiation Protections and Measurements (NCRP).
Maintaining Your Phone’s Peak Performance
There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service.
Hold the phone with the antenna raised, fully-extended and over your shoulder.
Try not to hold, bend, or twist the phone’s antenna.
Don’t use the phone if the antenna is damaged.
Speak directly into the mouthpiece.
Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery. If it’s inoperable, return it to a Sprint Store or call PCS Customer Solutions for service.
Note: For the best care of your phone, only Sprint Authorized Personnel should
service your phone and accessories. Faulty service may void the warranty.
Maintaining Safe Use of and Access to Your Phone
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE.
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone without a hands-free device) is prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety always comes first.
When using your phone in the car:
Get to know your phone and its features, such as speed dial and redial.
When available, use a hands-free device.
Position your phone within easy reach.
Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions.
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Do not take notes or look up phone numbers while driving.
Dial sensibly and assess the traffic; if possible, place calls when stationary or before pulling into traffic.
Do not engage in stressful or emotional conversations that may divert your attention from the road.
Dial 911 to report serious emergencies. It’s free from your wireless phone.
Use your phone to help others in emergencies.
Call roadside assistance or a special non-emergency wireless number when necessary.
Tip: Purchase an optional Hands-Free Car Kit.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special regulations in a given area. Turn your phone off in areas where use is forbidden or when it may cause interference or danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radiofrequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded electronic operating systems and/or entertainment systems in motor vehicles. Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals. Also check with the manufacturer regarding any equipment that has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals.
Note: Always turn off the phone in health care facilities and request permission
before using the phone near medical equipment.
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Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of six (6”) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.
Persons with Pacemakers:
Should ALWAYS keep the phone more than six (6”) inches from their pacemaker when the phone is turned ON.
Should not carry the phone in a breast pocket.
Should use the ear opposite the pacemaker to minimize the potential for interference.
If you have any reason to suspect that interference is taking place, turn your phone OFF immediately.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.
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Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives.
Turn your phone off when you're in any area that has a potentially explosive atmosphere. Although it's rare, your phone and accessories could generate sparks. Sparks can cause an explosion or fire, resulting in bodily injury or even death. These areas are often, but not always, clearly marked. They include:
Fueling areas such as gas stations.
Below deck on boats.
Fuel or chemical transfer or storage facilities.
Areas where the air contains chemicals or particles such as grain, dust, or metal powders.
Any other area where you would normally be advised to turn off your vehicle’s engine.
Note: Never transport or store flammable gas, liquid, or explosives in the
compartment of your vehicle that contains your phone or accessories.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as they could hurt themselves and others, damage the phone, or make calls that increase your phone bill.
Caring for Your Phone
Never attempt to disassemble the phone or any of its accessories. If service or repair is required, return the unit to a Sprint authorized service center. If the unit should be disassembled, a risk of electric shock or fire may result.
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Always use Sprint-approved accessories and optional devices when operating this cellular phone, as the use of incompatible auxiliary equipment could result in fire, electric shock, or other bodily injury. The use of unauthorized accessories will also void your Warranty.
When the phone is used for extended periods of time in high temperature conditions the phone surface could become hot. Please use caution when touching the phone under such conditions.
Use in Vehicles - Always secure the phone in its holder when it is not in use. Never place the phone on the passenger seat or anyplace else in the car where it can become a projectile during a collision or sudden stop.
Never expose this phone to high temperatures, such as those found near a heater or in a closed car parked in the sun. This can cause heat-damage to the plastic parts, the electronic components, and the battery.
Never drop this phone or subject it to violent impact or shock. This can cause mechanical damage.
Never store this phone in cold areas. When the phone warms up (to its normal operating temperature), moisture can form inside the phone, which may damage the phone’s electronic circuit board.
Never use harsh chemicals, cleaning solvents, or strong detergents to clean this phone. Always clean it with a soft cloth that has been slightly dampened in a mild soap-and-water solution.
Never paint this phone. This can clog the moving parts.
If you at anytime notice an allergic skin reaction from use of this product, immediately discontinue use and consult with your physician.
Do not aim your camera at the sun. The sunlight passing through the camera lens may cause damage to the camera.
Do not use your camera's flash close to a person's eyes. This may cause the person to lose eyesight temporarily and result in an accident.
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Caring for Your Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your battery’s performance.
Use only Sprint-approved batteries and desktop chargers. These chargers are designed to maximize battery life. Using other batteries or chargers voids your warranty and may cause damage.
In order to avoid damage, charge the battery only in temperatures that range from 32º F to 113º F (0º C to 45º C).
Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom.
Never dispose of the battery by incineration.
Keep the metal contacts on top of the battery clean.
Don’t attempt to disassemble or short-circuit the battery.
The battery may need recharging if it has not been used for a long period of time.
It’s best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing.
Don’t store the battery in high temperature areas for long periods of time. It’s best to follow these storage rules:
Less than one month:
-4º F to 140º F (-20º C to 60º C)
More than one month:
-4º F to 113º F (-20º C to 45º C)
Never expose the terminals of the battery pack to any other metal object. Always wrap it or place it in a plastic bag whenever transporting it.
Never heat and never attempt to disassemble the battery pack, as that could cause leakage of the caustic electrolyte. If the battery is accidentally broken, avoid skin contact with the contents. In the event of skin contact, wash the affected area immediately and obtain prompt medical attention.
Always turn your phone OFF before removing the battery pack, and always use the battery pack for its intended purpose only.
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Disposal of Lithium Ion (LiIon) Batteries
For safe disposal options of your LiIon batteries, contact your nearest Sprint authorized service center.
Special Note: Be sure to dispose of your battery properly. In some
areas, the disposal of batteries in household or business trash may be prohibited.
Note: For safety, do not handle a damaged or leaking LiIon battery.
Maintaining Safe Use of the Travel Charger
The travel charger and the desktop charger that were designed for this unit both require the use of a standard 120 V AC power source for their operation.
Never attempt to disassemble or repair a travel charger or desktop charger, as exposure to electric shock hazards may result. Always contact a Sprint authorized service center if repair or replacement is required.
Never alter the AC cord or plug on your travel charger or desktop charger. If the plug will not fit into the available outlet, have a proper outlet installed by a qualified electrician. Improper connection can result in the risk of electric shock.
Never allow any liquids or water to spill on the travel charger or desktop charger when it is connected to an AC power source. There is a risk of fire or electric shock.
Always use the Sprint-approved travel charger or desktop charger to avoid any risk of fire or damage to your cellular phone or battery. Bodily injury or property damage may occur as a result of the use of an unauthorized and incompatible travel charger or desktop charger.
Never use a travel charger or desktop charger if it has a damaged or worn power cord or plug. The use of damaged or worn power cords or plugs could result in electric shock, burns, or fire. Contact a Sprint authorized service center immediately to obtain a suitable replacement.
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Always unplug the travel charger or desktop charger from the power source before attempting any cleaning in order to avoid the risk of electric shock. Always use a soft cloth dampened with water to clean the equipment, after it has been unplugged.
Never attempt to use an unauthorized travel charger or desktop charger with your phone in order to avoid any risk of bodily injury or property damage. Since unauthorized accessories have different specifications, they may be incompatible with your phone.
Always confirm that the power cord for any accessory is located so that it will not be stepped on, tripped over, or otherwise subjected to damage or stress.
Never place heavy objects on a power cord, as this could result in damage to the cord.
Never bend or twist a power cord, and never pull on a power cord in an attempt to remove a travel charger or accessory plug from a socket. Always grasp the travel charger or the accessory plug directly when unplugging the device in order to avoid damaging the cord.
Always disconnect the travel charger or desktop charger from the power source when it is not in use.
WARNING: Handling the cord on this product or cords associated with accessories sold with this product, will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Wash hands after handling
.
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Acknowledging Special Precautions and the FCC Notice
FCC Notice
This phone may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the phone if such interference cannot be eliminated. Vehicles using liquefied petroleum gas (propane or butane) must comply with the National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the National Fire Protections Association, One Batterymarch Park, Quincy, MA 02269, Attn.: Publication Sales Division.
Cautions
Any changes or modifications to your phone not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. Although your phone is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it.
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Sprint approved carrying case, holster, or other accessory. If you do not use a body-worn accessory, ensure the antenna is at least 0.6 inch (1.5 centimeters) from your body when transmitting. Use of non-Sprint approved accessories may violate FCC RF exposure guidelines. For more information about RF exposure, visit the FCC Website at www
.fcc.gov.
FCC Radiofrequency Emission
This phone meets the FCC Radiofrequency Exposure Guidelines. FCC ID number: CJ6DCFC009001. More information on the phone's SAR can be found from the following FCC Website:
http://www
.fcc.gov/oet/fccid.
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Terms and Conditions & Warranty Information
Terms and Conditions of Services
Effective as of June 1, 2003 until replaced
Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS Services.
The terms and conditions included with your PCS Phone may not be the most current version. For the most current version of the terms and conditions, please visit our Website at www
.sprintpcs.com or call
PCS Customer Service Solutions at 1-888-211-4PCS. If you activated PCS Services before the effective date of these terms and conditions, these terms and conditions replace and supersede any previous terms and conditions.
If you have questions about your PCS Services, please visit our Website at www
.sprintpcs.com or call PCS Customer Service Solutions at
1-888-211-4PCS (4727).
Para solicitar esta literatura en español, por favor contactar a 1-888-211-4PCS(4727).
Agreement. Your agreement (“Agreement”) with Sprint Spectrum L.P.
and any of its affiliates doing business as Sprint providing PCS Services (“Services”) to you is made up of these Terms and Conditions of Service (“Terms”) and the Service Plan that we agree to provide you. Your “Service Plan” is described in our marketing materials, and includes the terms, rates and features we set for that Service Plan. In the agreement, we use the words “we,” “us,” “our” or “Sprint” to refer to Sprint Spectrum L.P. and its affiliates doing business as Sprint. You accept the agreement when you activate PCS Services or make any attempt to use our PCS Services (for example, attempting to place any call while on or roaming off the Sprint Nationwide PCS Network, using data services, etc.). We may change the Agreement at any time by giving you prior notice. Any changes to the Agreement are effective when we publish them. If you use our Services or make any payment to us on or after the effective date of the changes, you accept the changes.
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If we change a material term of the Agreement and that change has a material adverse effect on you, you may terminate the Agreement without an early termination fee by calling 1-888-211-4727 within 30 days after the invoice date of the first invoice your receive after the changes go into effect. You understand and agree that taxes, Universal Service fees and other charges imposed by the government or based on government calculations may increase or decrease on a monthly basis, and that this paragraph does not apply to any increases in such taxes, Universal Service fees and other charges.
Provision of Service. Your purchase of a PCS Phone or other
equipment does not mean that we must provide Services to you. We may decide not to provide Services to you for any lawful reason. We may request that you provide us with any information we reasonably require to determine whether you qualify for Services. Services in some areas are managed and provided under contract with Sprint by independent affiliates with access to the Sprint Nationwide PCS Network. Some Services may not be available or may operate differently in certain affiliate markets or other areas.
Credit Verification. You must have and maintain satisfactory credit
to receive and continue to receive Services. We will verify your credit before agreeing to provide Services to you and we may verify your credit at any time while we provide Services to you. Credit verification may include a review of credit reports that we receive from credit bureaus. If at any time we determine, in our sole discretion, that payment for Services may not be made when due, we may suspend Services and require that you provide payment on account or a guarantee of payment before we resume Services.
Service Plan. You may be eligible for a fixed length PCS Service Plan
(“Term Service Plan”) or for a month-to-month Service Plan (“Non-Term Service Plan”). We determine the Service Plan for which you qualify. Except as permitted by the Agreement, you must maintain service with us on your Term Service Plan for the minimum term associated with that Term Service Plan. We may offer non-identical Service Plans to different individuals or entities. Services and coverage under some Service Plans may be more limited than available under other Service Plans. Your Service Plan sets out the charges for Services and is your Service Plan until that Service Plan is changed, you switch
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to a different Service Plan, or your Services terminate. Based on your credit rating or other factors, we may require that you make a deposit, prepayment, or a series of deposits or prepayments, or be subject to an account spending limit, before Services are activated or maintained.
Changing Service Plans. If you are on a Non-Term Service Plan, you
may change to a different Service Plan for which you qualify. Any change is effective at the start of your next full invoicing cycle unless otherwise specified by us at the time that you place your change order. If you change or add a different Service Plan or service feature and the change is effective prior to the start of your next full invoicing cycle, you will be invoiced a prorated amount. We may require a service charge for implementing any change directed by you in addition to the charges associated with the Service Plan or optional service features you select. If you are on a Term Service Plan and you want to change your service plan, you may be required to accept a new Term Service Plan and we may require you to pay the early termination fee set out in your Service Plan or other fee.
Termination. Non-Term Service Plan. If you are on a Non-Term
Service Plan, you may terminate Services at any time by giving us notice. Subject to the terms of this Agreement, we may terminate Services at any time, with or without notice. If your Service has been suspended due to non-payment, you may be charged a reactivation fee. We may deactivate any Number before you receive notice of termination without liability to you. Termination by either of us may be with or without cause.
Termination. Term Service Plan. EXCEPT AS PERMITTED BY THE
AGREEMENT, IF YOU TERMINATE YOUR TERM SERVICE PLAN BEFORE THE END OF THE TERM, OR IF WE TERMINATE SERVICES FOR CAUSE BEFORE THE END OF THE TERM, YOU WILL BE REQUIRED TO PAY THE EARLY TERMINATION FEE ASSOCIATED WITH YOUR TERM SERVICE PLAN. No early termination fee is charged if you terminate a Term Service Plan in accordance with the return policy associated with your Term Service Plan. After the expiration of the term, the Terms relating to Non-Term Service Plans apply.
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Termination. General. Regardless of whether you have a Non-Term
or a Term Service Plan, we may terminate or suspend Services to you without liability if: (1) you breach any provision of this Agreement (including if you fail to pay any charges for Services); or (2) you fail to pay any charges due us for equipment or otherwise. If Services are terminated before the end of your current invoicing cycle, we will not prorate the monthly recurring charge to the date of termination, and you will not receive a credit or refund for any unused minutes in your Service Plan.
Use of Services and Equipment; Availability. You must be at least
18 years old to subscribe to our Services. We may require you to provide proof of your age and identity. If you are under 18 years old you may be eligible for certain Services that have Account Spending Limits if a person 18 years or older is also named as a subscriber on the Account. Your PCS Phone will not accept the services of any wireless provider other than Sprint (but see Roaming). Services and equipment may not be used for any unlawful, fraudulent or abusive purpose. By requesting Services, you agree that you will not use Services and equipment in any unlawful, fraudulent or abusive manner. You may not resell or lease Services or equipment to anyone.
Coverage. Most services are only available within the operating range
of the Sprint Nationwide PCS Network(also see Roaming). Coverage is not available everywhere. Coverage and quality of Services may be affected by conditions within or beyond our control, including network problems, signal strength, your equipment, and atmospheric, geographic, or topographic conditions. We do not guarantee service availability or that there will be no interruptions or delays in Services (e.g., dropped calls, blocked calls, etc.).
Number. We assign a phone number (“Number”) to the phone or
other equipment used by you on the Sprint Nationwide PCS Network. We may change the Number without compensation by giving you prior notice. You do not own the Number. You may not modify the Number we program into any phone or other equipment, transfer or duplicate the Number to any phone or other equipment other than that authorized by us, or transfer the Number to any other individual or entity.
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Phone Activation Fee. You may be required to pay a non-refundable
phone activation fee when you activate a new Number, have us switch a Number to a different phone, have your current Number changed, we activate a different phone on your existing account or your Service Plan says so.
Charges. For most forms of wireless Service, your usage will be
charged from the time you first initiate contact between your phone or other wireless device and the network until the network connection is broken, whether or not you are successful in connecting with the service with which you seek to connect, even if the connection is later broken or dropped. An exception is that you are not charged for voice calls that are not completed. You are charged for completed calls to your Number from the time shortly before the phone starts ringing until the call is terminated. You will be charged peak rates for the entire duration of calls initiated during the peak time periods applicable to your Service. You will be charged off-peak rates for the entire duration of calls initiated during the off-peak time periods applicable to your Service. In addition to these usage charges, you may be charged for recurring monthly service charges, applicable local and long-distance toll charges, other usage charges, (including voicemail access, call waiting, call forwarding, etc.), connection fees, roaming charges, directory assistance, call completion charges, account review and management charges, optional features you select at an extra cost, surcharges related to government programs, and taxes. Charges for most Services are incurred in one-minute increments, with partial minutes of use rounded up to the next highest minute. You must pay, by each invoice due date, all charges for Services provided to the Number for each phone or other equipment that our records show you activated, no matter who actually uses or has possession of the phone or other equipment at the time Services are provided.
PCS Vision (Third Generation) Wireless Charges. For PCS Vision
wireless services, you will be charged, on a per kilobyte basis, for data used, whether sent or received by your PCS Phone or other wireless device, rather than for airtime used, even for certain third generation voice services. As long as your PCS Phone or other wireless device is
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connected to the enhanced Third Generation Sprint Nationwide PCS Network (“PCS Vision network”), you will be incurring data usage charges. You cannot receive incoming calls while using third generation services. Data usage will be measured in kilobytes and will be rounded up to the next whole kilobyte. Kilobyte usage will be rounded up to the next full cent. Rounding up will occur at the end of each separate session or each clock hour (at the top of each hour), if the session spans more than 1 clock hour. When traveling on our PCS Vision network, a session may be ended and new session initiated, although no interruption to the actual data session will occur. The amount of data used and charged to you will vary widely, depending upon the specific PCS Vision wireless application or other service you use, the amount of data used in the specific application or service, and network congestion. You will be charged for data exchanges initiated by other Internet users as well as those you initiate. Estimates of data usage, for example, the size of downloadable files, will vary from what you actually use. You will be charged for additional data used in transporting and routing on the network. If you use a Premium Service (including services provided by third parties but for which you are billed on your PCS Invoice), you will be charged for data used in transport and routing in addition to the charge for the Premium Service. You will be charged for partial and interrupted data downloads or other use, including re-sent data, and for unsuccessful attempts to reach Websites and use other applications and services, including those resulting from dropped network connections. Your invoice will not separately identify the number of kilobytes attributable to your use of specific sites, sessions or services used.
PCS Vision Premium Services. Your PCS Vision wireless services
may allow you to access or download premium content for an additional charge. Certain PCS Vision services (e.g., games, ringers and screen savers) primarily contain premium services content. Access to and downloading of premium content is not included with PCS Vision services. The additional charges for this premium content will be billed to you on your PCS Invoice. You will be charged for this content (at rates and charges specified at the time of access or download) that will be in addition to data usage charges you will incur
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while connected to the enhanced PCS Vision network. We provide no warranties and make no representations or claims with regard to third­party Premium Services. In certain instances, subject to the terms of the content purchased, we may delete premium and non-premium items downloaded to available storage areas (e.g., your vault), including any pictures, games and other content. We may limit the amount of Premium Services you may purchase in a specific timeframe (month, week, day, or other time period). We may suspend your use of Premium Services without prior consent or notice if we have reason to suspect fraudulent or unauthorized use of your Premium Services account, but we make no assurances that we will suspend your account.
Other Terms Applicable to PCS Vision Wireless Usage. Use of
PCS Vision wireless services requires the purchase of a separate third generation wireless compatible phone or other device and is subject to any software, memory, storage or other limitation in the phone or other equipment. Not all applications and services work, or work the same, on all third generation wireless phones and devices. Check the materials accompanying your phone or device to determine which applications and services it will support. PCS Vision wireless services are not available while off the PCS Vision network.
Sprint is not responsible for any opinions, advice, statements, services applications or other information provided by third parties and accessible through PCS Vision wireless services. Neither Sprint nor its vendors or licensors guarantees the accuracy, completeness or usefulness of information that is obtained through the PCS Vision wireless services. You are responsible for evaluating such content. Use of certain PCS Vision wireless services, including some messaging services, may result in the disclosure to others of your email address and other information about you in connection with your internet usage. Your accessing of, or use of, third party sites or services accessible PCS Vision wireless services may require the disclosure of information about you, subject to the policies of those sites and services. You consent to receiving advertising, warnings, alerts and other messages, including broadcast messages. Your access to PCS Vision wireless services is controlled by a password.
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Voice Command. PCS Voice Command is an optional service that
allows you to place calls by using speech recognition technology. Calls to 911 or similar emergency numbers cannot be placed through the Voice Command feature. Airtime and applicable long distance charges for a call completed from your Number using the Voice Command feature begin when you press or activate the TALK or similar key(s) and end when your call is terminated by hitting the END key or by returning to the Voice Command platform. If you initiate and complete another call without leaving the Voice Command platform, a separate charge for that call will begin from the time the previous call was terminated. Airtime and applicable long distance charges will be applied to the entire length of a completed call initiated from Voice Command. Using Directory Assistance to input names into your Voice Command address book will incur additional charges.
Invoicing. Invoicing cycles are approximately 30 days in length.
Invoicing cycles and dates may change from time to time. Except as otherwise provided in your Service Plan, monthly recurring charges (MRCs) are invoiced one invoicing cycle in advance. Charges for Services are usually invoiced as soon as possible after the charges accrue. We may, however, invoice you for usage and charges occurring before the invoicing cycle being invoiced, if they were not previously invoiced. If you are invoiced for usage incurred during a prior invoicing cycle, those minutes will be applied to your Service Plan minutes for the current invoicing cycle. However, if you change your PCS Service Plan between the time the usage was incurred and the beginning of the current invoicing cycle, those minutes from the prior invoicing cycle will be charged at the rate per minute for usage over included minutes provided in the Service Plan in effect at the time the usage was incurred.
Payment. If you have authorized payment for Services or equipment
by credit card or by debiting a bank account, no additional notice or consent is required before we invoice the credit card or debit the bank account for all amounts due to us or billed by us on behalf of a third party. You must promptly notify us of any change in your invoicing address or of the credit card or bank account used for payment. We reserve the right to require payment by money order, cashier’s check
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or other secured form of payment. If we take action to receive payment beyond invoicing you for charges for Services or equipment, you must pay our costs and expenses of collection, including attorneys’ fees and expenses, the fees of any collection agency and court costs. If we act as an invoicing agent for a third-party service provider, payments received are first applied to amounts due and owing to us and any remaining amounts are applied to sums due and owing to the third-party service provider. We may immediately charge an additional fee for any check or other negotiable instrument endorsed by you and returned unpaid by a financial institution for any reason. You may be charged fees for certain methods of payment.
Late Payment Charges. Payment is past due if we do not receive it by
the due date shown on your invoice. Any payment for Services and equipment not made when due accrues late charges until paid at the rate of 5% per month or at the highest rate allowed by law. Acceptance of late or partial payments (even if marked “paid in full”) does not waive our right to collect all amounts that you owe us. If your Service has been suspended due to non-payment, you may be charged a reactivation fee.
Disputed Charges. You must raise any dispute that you have about
any charges invoiced to you within 15 days of the date of the invoice or you have accepted the invoice. You may notify us of any dispute by notifying PCS Customer Service Solutions. Calls to our sales or general business offices are not notice of a dispute. If disputed invoice procedures are described on the invoice, you must follow them.
Account Spending Limit. If we agree to provide Services to you on
an Account Spending Limit basis, we will tell you your Account Spending Limit before we start Services to your Number, or as reasonably practicable after the limit is imposed. If we require a deposit for you to establish or keep Services on an Account Spending Limit basis, we will hold the deposit as partial guarantee of payment for Services (see Deposits). Charges for Services accrue against your Account Spending Limit as they are incurred. We may charge an initial ASL start up fee. We may charge a monthly ASL service fee, in addition to your recurring monthly service charge. We may suspend Services to your Number without prior notice to you when your account balance reaches your Account Spending Limit. Services are restored
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when you have paid any past due balance and pay a specified minimum amount to reduce your account balance below your Account Spending Limit. We may change this minimum amount at any time upon notice to you. You may pay any past due balance and the minimum amount by any method authorized by Sprint. Contact PCS Customer Service Solutions for information about authorized methods of making these payments. We may charge you a fee for calls that involve our live customer care services. If we provide Services to you on an Account Spending Limit basis, Services and coverage may be limited in certain ways. You must pay all charges for Services even if they exceed the amount of your Account Spending Limit.
Clear Pay. If we agree to provide Services to you as a Clear Pay
customer, we may suspend Services to your Number without prior notice to you immediately when your bill becomes past due. Even if your bill is not past due, we may suspend services if your unpaid usage exceeds $125 or another amount to be determined by your past credit or usage history. If we require a deposit for you to establish or keep Services as a Clear Pay customer, we will hold the deposit as partial guarantee of payment for Services (see Deposits, below). Contact PCS Customer Service Solutions for information about authorized methods of making these payments. We may charge you a fee for calls that involve our live customer care services. If we provide Services to you on as a Clear Pay basis, Services and coverage may be limited in certain ways. You must pay all charges for Services whether or not your Services are suspended or terminated.
Deposits. If we require a deposit for you to establish or keep
Services, we will hold the deposit as partial guarantee of payment for Services. We may change the deposit amount at any time to reflect revised estimated monthly charges based upon your usage. A deposit may not be used to pay any invoice (unless it is used to pay a final invoice) or delay payment. The deposit amount, the length of time we hold the deposit and changes to the deposit amount are determined based on your credit and payment history. The rate of interest, if any, on the deposit is subject to change. We may mix deposits with our other funds. If Services are terminated for any reason, we may, without notice to you, apply your deposit toward payment of outstanding charges and return any excess to you at your
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last known address within 75 days after termination of Services. If the U.S. Postal Service cannot deliver the money to you and returns it to us, we will hold it for you for one year from the date of return and, during that period, we may charge a servicing fee against the deposit balance. Any money held during this one-year period will not accrue interest for your benefit. You forfeit any portion of the money left after the one-year period.
Wireless Web and Voice Portal Services. Wireless Web Services
are part of the Services that can be obtained through Sprint. Wireless Web Services are not available in all markets or while roaming off the Sprint Nationwide PCS Network. Use of Wireless Web Services requires an Internet-ready PCS Phone or certain other equipment (or both) and is subject to any memory, storage or other limitation in the phone or other equipment. Wireless Web Services are not available on PCS Vision phones or devices. The Caller ID blocking feature is not available when using Wireless Web Services. Any use of Wireless Web Services deducts from your Service Plan minutes. For data calls (including Wireless Web and Voice Portal calls) that are attempted, but not completed, you are charged for the time during which the network attempts to connect the call. You are charged for time spent connected to the Wireless Web or Voice Portal, including time spent browsing on the Internet or Voice Portal and reviewing or scrolling through Internet information on-line while still connected to the Sprint Nationwide PCS Network. Not all Internet sites can be accessed and you may receive an error message if you attempt to access a site that cannot be accessed through Wireless Web Services. You are also charged for Wireless Web connections to review your PCS account information. Wireless Web Services are not available with all Service Plans. Sprint is not responsible for any opinions, advice, statements, services or other information provided by third-parties and accessible through Wireless Web Services or Voice Portal Services. Neither Sprint nor its vendors or licensors guarantees the accuracy, completeness or usefulness of information that is obtained through the Wireless Web Services or Voice Portal Services. You are responsible for evaluating such content.
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Taxes and Surcharges. We invoice you for taxes, fees and other
charges levied by or remitted directly to federal, state or local authorities, or foreign government on Services including, without limitation, sales, gross receipts, use, and excise taxes. If you claim any tax exemption, you must provide us with a valid tax-exempt document. Any tax exemption applies only from the date we receive a valid tax-exempt document.
We also invoice you for fees that we collect and remit to the government such as Universal Service, and for surcharges that we collect and keep to pay for the costs of complying with government mandates such as number pooling and portability, and Enhanced 911 service. These charges are neither taxes nor government imposed assessments.
Roaming. Calls made while off the Sprint Nationwide PCS Network
are “roaming” calls. Your PCS Phone is specifically designed and engineered to work only on the Sprint Nationwide PCS Network. It works on another CDMA PCS provider’s system only when a roaming agreement is in place between Sprint and the other providers. If your PCS Phone is a dual-mode phone, it works on both a CDMA PCS provider’s system (in addition to the Sprint Nationwide PCS Network) and a wireless analog telecommunications provider’s system only when roaming agreements are in place between Sprint and the other providers. If we do not have a roaming agreement in place, you may be able to place roaming calls “manually” by using a valid credit card. If there is a gap or other interruption of coverage within a PCS coverage area that prevents connection with the Sprint Nationwide PCS Network and your dual-band phone is set to roam automatically when outside PCS coverage, you may incur roaming fees within a PCS coverage area. Certain features and services may not be available when roaming (including PCS Vision, voicemail, call waiting, call forwarding, etc.).
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Phones and Other Equipment. Phones and other equipment may be
purchased and returned as provided in the purchase documents. We are not the manufacturer of the phones or other equipment. The only warranties on the phones or other equipment are any limited warranties extended by the manufacturers. We have no liability in connection with the phones and other equipment or for the manufacturers’ acts or omissions.
Lost or Stolen Equipment. If your phone or other equipment is lost or
stolen, you must notify us by calling PCS Customer Service Solutions. You are responsible for all charges for Services provided to the Number for the lost or stolen equipment before you notify us of the loss or theft. We will deactivate Services to the Number upon notification to us of any loss or theft. You may be required to provide evidence of the loss or theft (for example, a police report or sworn statement). If the equipment is later found, we may require that you exchange it for another phone or other equipment before we reactivate Services (if we do reactivate Services), as well as require you to pay a reactivation fee. We will deactivate Services to any Number without prior notice to you if we suspect any unlawful or fraudulent use of the Number. You agree to cooperate reasonably with us in investigating suspected unlawful or fraudulent use.
Messages. You will incur airtime usage charges when accessing your
voicemail from your PCS Phone. You may also incur charges in accessing text messages from your PCS Phone. You may access your voicemail without incurring airtime usage charges by checking your voicemail from a wireline phone. We may impose limits on the number of voicemail or text message that can be retained through your PCS account. Audible or visual indicators of text or voicemail messages, including mailbox icons on your PCS Phone, may not always provide an up to date indication of new messages. In certain instances, you may be required to manually reset or clear your mailbox indicator.
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Caller ID. If you do not want people you call to receive the Number
assigned to your phone, you must call PCS Customer Service Solutions for information about automatic Caller ID blocking. The Number assigned to your phone can be blocked on a per-call basis by dialing *67 + Destination Number + TALK (or similar key), but Caller ID delivery resumes on the next call you make. Caller ID display on incoming calls to your Number depends on receiving the information from the calling party.
TTY Access. A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. TTY doesn’t work with all PCS Phones. If you have a PCS TTY-capable phone, it may not function effectively, or at all, when attempting 911 calls due to the equipment or software of the answering agency. Therefore, a TTY device should not be relied on for 911 calls.
Pay-Per-Call Service. We will not complete calls from your Number
to 900, 976 and similar numbers for pay-per-call services.
International Calling. You may be limited in the international
destinations that you can call with Services. You should contact PCS Customer Service Solutions for information about international destinations that you cannot call.
Limitation of Liability. Except as otherwise provided in this section,
our sole liability to you for any loss or damage arising out of providing or failing to provide Services (including mistakes, omissions, interruptions, delays, errors, or defects) does not exceed (1) in cases related to a specific piece of equipment, the prorated MRC for Services to the piece of equipment during the affected period, or (2) in cases not related to a specific piece of equipment, the prorated MRCs for Services to you during the affected period. Neither we nor our vendors, suppliers or licensors are liable for any damage arising out of or in connection with:
a) any act or omission of any telecommunications service or other service provider other than us;
b) any directory listing;
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c) any dropped calls or inability to place or receive calls;
d) any interruption of Services, including interruptions caused by equipment or facilities failure or shortages, transmission limitations or system capacity limitations;
e) traffic or other accidents, or any health-related claims allegedly arising from the use of Services, phones, equipment or accessories used in connection with the Services;
f) the use of Wireless Web Services and PCS Vision applications and services, including the accuracy or reliability of any information obtained from the Internet using Wireless Web Services or from Voice Portal Services, PCS Vision wireless services or Internet services, content or applications not supported by Sprint PCS;
g) any late or failed message delivery;
h) any interruption or failure of 911 or E911 emergency services or identification of the Number, address or name associated with any person accessing or attempting to access emergency services from your phone;
i) the installation or repair of any products or equipment by parties who are not our authorized employees or agents;
j) events due to factors beyond our control, including acts of God (including, without limitation, weather-related phenomena, fire or earthquake), war, riot, strike, or orders of governmental authority;
k) any act or omission of any third party or independent contractor that offers products or services in conjunction with or through the Services; or
l) your negligent or intentional act or omission.
NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO
CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES TERMINATION OF THIS AGREEMENT.
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Indemnification. You indemnify and defend us, our partners,
directors, officers, employees and agents from and against any claim, action, damage, liability and expense arising out of or in connection with: (1) your acts or omissions that occur in connection with your use of the Services or equipment used in connection with the Services, and (2) any communications you make or receive using the Services. This indemnification extends to and includes any attorney’s fees and costs incurred by us arising from any actions or claims to which this indemnification applies, or from the contesting of the applicability of this provision. This section survives termination of this Agreement.
MANDATORY ARBITRATION OF DISPUTES. ANY CLAIM,
CONTROVERSY OR DISPUTE OF ANY KIND BETWEEN THE CUSTOMER AND THE COMPANY AND/OR ANY OF ITS EMPLOYEES, AGENTS, AFFILIATES OR OTHER REPRESENTATIVES, WHETHER SOUNDING IN CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD, MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR ANY OTHER LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION. THE FEDERAL ARBITRATION ACT, NOT STATE LAW, GOVERNS THE QUESTION OF WHETHER A CLAIM IS SUBJECT TO ARBITRATION. HOWEVER, NOTHING CONTAINED IN THIS ARBITRATION PROVISION SHALL PRECLUDE THE CUSTOMER FROM RESOLVING ANY CLAIM, CONTROVERSY OR DISPUTE IN SMALL CLAIMS COURT HE OR SHE OTHERWISE WOULD HAVE THE RIGHT TO PURSUE.
A single arbitrator engaged in the practice of law will conduct the arbitration. The arbitrator will be selected according to the rules of CPR or, alternatively, may be selected by agreement of the parties, who shall cooperate in good faith to select the arbitrator. The arbitration will be conducted by, and under the then-applicable rules of the CPR Institute for Dispute Resolution. All expedited procedures prescribed by the applicable rules will apply. Any required hearing fees and costs shall be paid by the parties as required by the applicable rules or as required by applicable law, but the arbitrator shall have the power to apportion such costs as the arbitrator deems appropriate.
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The arbitrator's decision and award will be final and binding (subject to the appeal clause below), and judgment on the award rendered by the arbitrator may be entered in any court with jurisdiction.
An appeal may be taken under the CPR Arbitration Appeal Procedure from any final award of any arbitral panel in any arbitration arising out of or related to this agreement that is conducted in accordance with the requirements of such Appeal Procedure. Unless otherwise agreed by the parties and the appeal tribunal, the appeal shall be conducted at the place of the original arbitration.
If any party files a judicial or administrative action asserting a claim that is subject to arbitration and another party successfully stays such action or compels arbitration, the party filing that action must pay the other party's costs and expenses incurred in seeking such stay or compelling arbitration, including attorney’s fees.
Notices. You may get our current address for written notice by
calling PCS Customer Service Solutions. Written notice to you is sent to your last known address in our invoicing records. Written notice is effective three days after deposit in the U.S. mail, postage prepaid, and properly addressed. Unless required by this Agreement or Applicable Laws, (1) you may notify us by calling PCS Customer Service Solutions, and (2) we may notify you by leaving a message for you on your PCS Phone, answering machine or with your answering service. Notice addresses may be changed by giving notice as provided in this section.
Choice of Law; Jurisdiction. This Agreement is governed by and
must be construed under federal law and the laws of the State of Kansas, without regard to choice of law principles.
General. If either of us does not enforce any right or remedy available
under this Agreement, that failure is not a waiver of the right or remedy for any other breach or failure by the other party. Our waiver of any requirement in any one instance is not a general waiver of that requirement and does not amend this Agreement. This Agreement is subject to any applicable federal and state law (collectively, “Applicable Laws”). If any part of this Agreement is held invalid or unenforceable, that part is interpreted consistent with Applicable Laws as nearly as possible to reflect the original intentions of the
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parties and the rest of this Agreement remains in full force and effect. Section headings are for descriptive purposes only and are not used to interpret this Agreement. You may not assign this Agreement to any other person or entity without our prior written approval. This Agreement (including any referenced documents and attachments) makes up the entire agreement between you and us and replaces all prior written or spoken agreements, representations, promises or understandings between you and us. The provisions of this Agreement that are contemplated to be enforceable after the termination of this Agreement survive termination of this Agreement. If there is a conflict, the Service Plan (including any Term Service Plan) controls over the Terms.
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Terms of PCS Picture Mail Service
The Pictures or Picture Mail service (“Service”) – including access to and use of the services at www
.picturemail.sprintpcs.com – is provided
to you by Sprint under the following terms and conditions and incorporate the Terms and Conditions set forth at www
.sprintpcs.com
which include the Terms and Conditions of Service provided with your PCS Phone User Guide, terms regarding copyright and trademark matters, and other terms relating to the use of our services. Your use of the Service indicates your acceptance of all of these terms (collectively “Terms”). Sprint may change these Terms from time to time at our discretion with or without notice to you. Any changes will be posted on the Service.
1. Eligibility
The Service is provided to individuals who are at least 18 years old and to minors who have parental permission. We encourage parents and guardians to take an active role in protecting the privacy and security of their children. If you as a parent have any concerns regarding this issue, please feel free to contact us at [email protected]
.
2. Membership Fees
PCS Picture Mail is available at an additional monthly charge (in addition to any charges you may pay for PCS Vision services) through Sprint and provides you basic services, such as the ability to store and share pictures taken on select Vision-enabled PCS Phones or devices. Additional features or services (beyond basic services) may also be available from time to time for an additional charge. If you have previously not signed up for the Service with activation of your PCS Service Plan, you may add this Service to your account for an additional monthly charge through select Vision-capable PCS Phones.
3. Picture Mail Password
We will have access to your Picture Mail password and User Name. We may remind you of your password, at your request, by sending an email to the address you used when creating your account. We will not disclose your Picture Mail password to third parties, but we may access your account if necessary to maintain the Service, to comply with lawful requests from governmental authorities, or in response to court orders, subpoenas, complaints.
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4. Photo Loss
Sprint does not warrant that pictures or albums stored will not be deleted, modified or damaged. If pictures or images are particularly valuable, have sentimental or other intangible value or are otherwise unique or irreplaceable, reliable storage alternatives should be used, including hard copy duplication and electronic back up and storage.
5. Use of Related Software
Any software that is provided for download and installation on your personal computer or electronic device in connection with the Service is licensed under the terms and conditions of a separate software license agreement. These license agreements are available for your review upon download, installation and/or use of that software.
6. Use of Pictures
Solely for the purposes of displaying your pictures to selected persons and fulfilling your print orders, you grant us permission to use, download, upload, copy, print, display, reproduce, modify, publish, post, transmit and distribute any material included in your albums.
7. Member Conduct
(a) In consideration for use of the Service, you agree to provide true,
accurate, current and complete information about you as prompted during the registration process, and to maintain and update this information to keep it true, accurate, current and complete.
(b) You are responsible for maintaining the confidentiality of your
Picture Mail password and account, and you agree to be fully responsible for all activities which occur through anyone's use of your Picture Mail password or account, whether or not authorized by you. You agree to notify Sprint immediately of any unauthorized use of your password or account or any other breach of security.
(c) You must provide at your own expense all equipment and software
required to use the Service, including computer and photography equipment, application software, modems, and access to the Internet. We are not responsible for delays resulting from incompatibility of such equipment and software, or from improper configuration or maintenance of such equipment and software.
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(d) While we do not control the content of any member submissions
to the Service and do not have any obligation to monitor such content, if we have any reason to believe that any language, content, graphics or other materials contained within your content is inappropriate, we may, in our sole discretion, refuse to process any print orders, remove your pictures from our servers, suspend your account, restrict access to it, remove content from it, or terminate it.
(e) You agree (1) not to use the Service for illegal purposes; (2) not to
interfere with or disrupt the Service or servers or networks or software or data connected to the Service; (3) to comply with all requirements, procedures, policies and regulations of networks connected to the Service; and (4) to comply with all applicable laws regarding the transmission of technical data exported from the United States. You agree to abide by all applicable local, state, national, and international laws and regulations in your use of the Service and in your use of any software downloaded from the Service, including, without limitation, copyright, trademark, obscenity and defamation laws.
(f) You agree not to interfere with the use and enjoyment of the
Service by other users of the Service. You agree not to attempt to gain unauthorized access to other computer systems or networks connected to the Service.
(g) You agree not to transmit through the Service, or upload to it
(1) any pictures or other content in violation of the copyrights, privacy rights or other rights of any other person; (2) any unlawful, harassing, libelous, privacy invading, abusive, hateful, threatening, harmful, vulgar, defamatory, obscene or otherwise objectionable material of any kind; (3) any material that violates the rights of another, including, but not limited to, the intellectual property rights of another; (4) any material that harms minors; (5) any material that violates any applicable local, state, national, or international law or regulation; or (6) “junk mail,” “spam,” “chain letters,” or unsolicited mass distribution of email.
8. Privacy Statement
In order to register you as a member of the Service, we ask you to supply us with some basic information (email address, user selected Picture Mail password, name) during the registration process and,
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occasionally, at other times while using the Service. All uses of your information will be in accordance with our privacy policy, as set forth in the following Privacy Policy. As this policy may be updated from time to time, a current version can be found at www
.sprintpcs.com.
PRIVACY POLICY
(a) Sprint respects the privacy of its customers, and other individuals
and businesses using the Websites owned and operated by Sprint and its Affiliates (“Sprint Websites”). This updated Privacy Policy effective October 22, 2001, is to keep you informed about the types of information collected on Sprint Websites and how the information is used and protected. The revised Privacy Policy includes information about advertisements on Sprint Websites and access to your account information.
Sprint protects the privacy of its local, long distance and wireless customers consistent with the Federal Telecommunications Act and rules and regulations issued by the Federal Communications Commission.
Sprint's Privacy Policy for its high speed Internet services can be accessed at: www
.sprint.com/privacypolicy/broadbandservices.
There are two types of information that may be exchanged between the Sprint site and the user during each visit to a Sprint site. They are:
1. General technical data transmitted between your computer and the Sprint site that does not identify you personally.
2. Personally identifiable information that you voluntarily share. The types of personally identifiable information that you might share include your name, address, phone number, email address and credit card number.
(b) Anonymous Information
In order to provide you with the information and services that you look for from the Sprint Websites, Sprint gathers certain types of information from you that are not personally identifiable. This is called anonymous information and includes:
1. The type of Internet browser you use when you visit
2. The types of computer operating system you use
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3. The search engine you use to access the Sprint Websites (such as
“AOL.com,” “Yahoo.com” or “Go.com”)
4. The specific Sprint Website that you visit (sprint.com
,
sprintpcs.com
, etc.).
The anonymous information collected is not associated with you personally or your business. Sprint uses this anonymous information in the aggregate to improve Sprint Websites and the services we provide through those sites.
(c) Use Of Cookies
Sprint Websites may use “cookies” to collect the anonymous information described in this Privacy Policy. Cookies are bits of encrypted data that are loaded by a Sprint server onto your computer or other device when you visit a Sprint Website. The server can retrieve the cookies the next time you visit a site and use them to identify the computer as a return visitor. Sprint uses cookies to collect non­personally identifiable information and generically track usage patterns on the Sprint Websites in order to monitor activity and administer the sites. Sprint also uses information obtained from cookies to improve Sprint Websites, and make decisions concerning advertising, product offerings and services. Most users can disable cookies from their Internet browsers, receive a warning before a cookie is placed on their computer, and erase all cookies from their computer hard drives by following the instructions provided by the browser.
(d) Advertisements On Sprint Websites
Advertising companies deliver ads on some Sprint Websites. You should be aware that when you click on these ads, the advertising companies may also deploy cookies to receive anonymous information about ad viewing by Internet users on Sprint Websites and other Websites. This information is associated with your Web browser, but cannot be associated with your name or email address without your permission. Therefore, advertising companies may know where your computer goes on the Web, but they do not know who you are unless you tell them. Sprint does not provide personally identifiable information about its customers or Sprint Website visitors to these advertising companies.
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(e) Personally Identifiable Information
Sprint may ask you to provide what is often referred to as “personally identifiable information” such as your name, address, telephone number and email address when you use Sprint Websites to: purchase a service or product online, enter a contest or sweepstakes, ask to receive information, respond to a survey, register with a Sprint Website, access your account, ask for a personalized service, request customer service online, or apply for a job. You always have the alternative of mailing or calling Sprint with the information requested if you do not wish to provide it online. Personally identifiable information provided at a Sprint Website to order Sprint services other than Internet services will be protected in the same manner as when the information is provided by other means such as over the telephone or by mail. We protect customer information obtained from the local, long distance and wireless service customers of Sprint consistent with federal laws governing telecommunications services and with regulations issued by the Federal Communications Commission. Sprint's Privacy Policy for its Internet services can be accessed at:
www
.sprint.com/privacypolicy/broadbandservices.
We use personally identifiable information provided at a Sprint Website in the following ways unless otherwise specified:
1. For its intended purpose (such as to complete an online order for service).
2. To provide you with information about new PCS Products and Services or products and services offered in conjunction with Sprint business partners.
(f) Disclosure To Third Parties
Sprint will not sell or disclose to outside parties any personally identifiable information obtained from a Sprint online service or the registration at a Sprint Website without your consent except under the following circumstances:
1. When required by law,
2. When disclosure is necessary to protect the safety of a customer, third party or Sprint's property,
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3. If it is required in connection with any sale or transfer of all or a
portion of Sprint's assets.
When Sprint uses agents, contractors or other companies to perform services on its behalf, Sprint will require that they protect your personally identifiable information consistent with this Privacy Policy. Sprint may share the anonymous information described in this Privacy Policy with third parties from time-to-time.
(g) Email Communications
Email is an increasingly popular communication tool through which you and your business may communicate with Sprint. Likewise, Sprint may use email to communicate with you, respond to your email, and to tell you about new products and services. If you do not wish to receive email promotions and new products and service announcements from Sprint, please follow the instructions that appear at the end of the email communication that you receive from Sprint to have your name removed from the list.
(h) Security
Sprint utilizes several encryption methods to ensure that the data you submit on any of the Sprint Websites is secure. Through this “secure session,” information that you input into a Sprint online order form will be sent and will arrive privately and unaltered at a Sprint server. This security prohibits access to your information by other companies and Web users.
(i) Children
Sprint does not intend to collect personally identifiable information from individuals under 18 years of age. If Sprint becomes aware that a user who is under 18 is using a Sprint Website, Sprint will specifically instruct that individual that they are not to submit information on Sprint Websites without a parent or guardian's consent. If a child has provided Sprint with personally identifiable information without the knowledge of Sprint, a parent or guardian of the child may contact Sprint at [email protected]
and Sprint will delete the child's
information from our existing files.
(j) Links
Some Sprint Websites contain links to other Websites that are owned and operated by parties other than Sprint. Please be aware that this
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Privacy Policy does not extend to any Websites other than those owned and controlled by Sprint.
(k) Account Information
You may always contact us at [email protected] or by telephone or mail to verify your name, address, email address, telephone number and/or billing information. Sprint will correct any information that is inaccurate.
(l) Questions
If you have questions or comments regarding this Privacy Policy, you may contact us at [email protected]
. If you have submitted personally identifiable information, and would like that information deleted from our records, please contact us at our email address,
. We will use reasonable efforts to delete that
information from our files.
(m) Updates
Sprint may amend this Privacy Policy from time-to- time. These changes will be posted online.
9. Usage and Storage
We and our suppliers assume no responsibility for: (1) any full or partial loss, deletion or failure to store your pictures or any other data; (2) any notice or lack of notice of such loss, deletion or failure to store your data; or (3) any correct or erroneous informing of or failure to inform user of such loss, deletion or failure to store your data. From time to time we may establish an upper limit on the size of data storage that you are permitted to use on the Service and/or an upper limit on the frequency or amount of usage that you are permitted on the Service or related software. We may establish a reasonable period of time (for example, three months) such that if you do not use the Service at least once during such period, we may terminate the Service to you for non-use, and delete pictures and other data that you may have stored through the Service.
10. No Resale of Service or Software
Your membership account is intended only for personal, noncommercial use. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, access to the Service, or related software.
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11. Proprietary Rights
You agree that content, including but not limited to software, text, pictures, graphics, video, music, sound, or other materials or information, contained in the Service or contained in sponsor advertisements or presented to you through the Service or advertisers is protected by copyrights, trademarks, service marks, patents, or other proprietary rights, laws, and/or treaties. You agree that you are permitted to use such materials and information only as expressly authorized by us or the true owner of the right in question and you may not copy, reproduce, transmit, distribute, or create derivative works of such materials or information without proper express, written authorization from us or the true owner of the right in question.
12. Changes to the Service and Termination of the Service
(a) We may change these Terms from time to time without notice to
you. Should you object to any of these Terms or any changes to them, or should you become dissatisfied with the Service in any way, your only recourse is to immediately: (1) discontinue use of the Service; and (2) terminate the Service and notify us of the termination. Termination of the Service may, in some instances, require you to change your PCS Service Plan.
(b) We may discontinue the Service or any feature or portion of the
Service at any time, with or without notice. You agree that upon modification or discontinuance of the Service, we may delete the data you have stored on the Service.
(c) You agree that we may terminate your membership in the Service
and delete any and all information, posting, communications, albums and pictures at any time, without notice, if we believe: (1) that you have failed to use the Service at least once during a reasonable span of time as determined by us; (2) that you have violated or acted inconsistently with the letter or spirit of these Terms; (3) that you have violated our rights or the rights of other users or parties; or (4) that you have abused or misused the Service in any way, including but not limited to exceeding any limits that we may place on the amount of data that any individual may store on the Service.
(d) We reserve the right at all times to disclose any information posted
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by you or any other user as necessary to satisfy any law, regulation or governmental request, or to edit, remove, or refuse to post any information or materials, in whole or in part, that in our sole discretion are objectionable or in violation of these terms and conditions.
(e) Except as otherwise set forth in this provision, in the event your
Service is terminated we will make reasonable efforts to provide 30 days prior notice before may delete any data from the Service.
13. Disclaimers
(a) We hereby disclaim any and all responsibility or liability for the
accuracy, content, completeness, legality, reliability, operability or availability of information or material in this Service. We further disclaim any responsibility for the deletion, misdelivery, failure to store or untimely delivery of any information or material. We disclaim any responsibility for any harm resulting from downloading or accessing any information or material through the Service. You agree that you, the member, will bear all risk associated with any content that you access.
(b) All processing of film, prints, slides, negatives or digital images is
subject to our Terms. You agree that your sole remedy for any damage or loss of any materials that you submit to us for processing, printing, storage, transmission or other handling, even if caused by negligence or other fault, will only entitle you to replacement with a like amount of unexposed film and processing. EXCEPT FOR THE EXCLUSIVE REMEDY OF REPLACEMENT, THE HANDLING OF ANY FILM, PRINT, SLIDE, NEGATIVE OR DIGITAL IMAGE IS WITHOUT WARRANTY OR LIABILITY AND RECOVERY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES IS EXCLUDED.
(c) THIS SITE AND ALL PRODUCTS, SERVICES AND CONTENT
PROVIDED THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND WITH NO WARRANTIES WHATSOEVER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DISCLAIM ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, AND
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PERFORMANCE OF THIS SERVICE, OR THAT THIS SITE OR OUR SERVER IS FREE OF VIRUSES OR OTTHER HARMFUL COMPONENTS. WE DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY WARRANTIES FOR OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THIS SERVICE OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE SERVICE, AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED THROUGH THE SERVICE OR THROUGH ANY LINKS PROVIDED IN THE SERVICE.
(d) YOU EXPRESSLY AGREE THAT, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL SPRINT BE LIABLE TO ANY USER ON ACCOUNT OF THAT USER'S USE OR MISUSE OF AND RELIANCE ON THE SITE OR ITS ASSOCIATED PRODUCTS AND SERVICES. SUCH LIMITATION OF LIABILITY SHALL APPLY TO PREVENT RECOVERY OF DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF AND RELIANCE ON THE SITE, PRODUCTS OR SERVICES, FROM INABILITY TO USE THE SITE OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SITE OR DAMAGES INCURRED BY REASON OF OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THIS SERVICE OR RECEIVED THROUGH ANY LINKS PROVIDED ON THIS SITE, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED ON THE SERVICES OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE PRODUCTS AND SERVICES.
(e) BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OF
CERTAIN WARRANTIES OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. OUR OWN AND OUR SUPPLIERS' TOTAL LIABILITY FOR DAMAGES, LOSSES, AND CAUSES OF ACTION, REGARDLESS OF LEGAL THEORY, WILL IN NO EVENT EXCEED THE AGGREGATE DOLLAR AMOUNT YOU HAVE PAID TO US UNDER THESE TERMS, OR US $25.00, WHICHEVER IS GREATER.
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14. Indemnity
You agree to indemnify and hold Sprint and its parents, suppliers, licensors, subsidiaries, affiliates, officers, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: (1) use of the Service by you or by anyone using your account; (2) violation of these Terms by you or by anyone using your account; or (3) violation or infringement by you, or by anyone using your account, of intellectual property rights or any other rights of any other person.
15. General Provisions
We may assign our rights and duties under these Terms to any third party at any time without notice to you. These Terms and the relationship between you and Sprint shall be governed by the laws of the State of California without regard to its conflict of law provisions. You and Sprint agree to submit to the personal and exclusive jurisdiction of the courts located within the State of California. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service must be filed within one (1) year after such claim or cause of action arose or be forever barred. The failure of Sprint to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and that the other provisions of the Terms shall be valid and remain in full force and effect.
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Manufacturer’s Warranty
12 MONTH LIMITED WARRANTY
Audiovox Communications Corp. (the Company) warrants to the original retail purchaser of this Audiovox handheld portable cellular telephone, that should this product or any part thereof during normal consumer usage and conditions, be proven defective in material or workmanship that results in product failure within the first twelve (12) month period from the date of purchase, such defect(s) will be repaired or replaced (with new or rebuilt parts) at the Company’s option, without charge for parts or labor directly related to the defect(s).
The antenna, keypad, display, rechargeable battery and battery charger, if included, are similarly warranted for twelve (12) months from date of purchase.
This Warranty extends only to consumers who purchase the product in the United States or Canada and it is not transferable or assignable.
This Warranty does not apply to:
(a) Product subjected to abnormal use or conditions,
accident, mishandling, neglect, unauthorized alteration, misuse, improper installation or repair or improper storage;
(b) Product whose mechanical serial number or electronic
serial number has been removed, altered or defaced.
(c) Damage from exposure to moisture, humidity, excessive
temperatures or extreme environmental conditions;
(d) Damage resulting from connection to, or use of any
accessory or other product not approved or authorized by the Company;
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(e) Defects in appearance, cosmetic, decorative or structural
items such as framing and non-operative parts;
(f) Product damaged from external causes such as fire,
flooding, dirt, sand, weather conditions, battery leakage, blown fuse, theft or improper usage of any electrical source.
The Company disclaims liability for removal or reinstallation of the product, for geographic coverage, for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole.
To obtain repairs or replacement within the terms of this Warranty, the product should be delivered with proof of Warranty coverage (e.g. dated bill of sale), the consumer’s return address, daytime phone number and/or fax number and complete description of the problem, transportation prepaid, to the Company at the address shown below or to the place of purchase for repair or replacement processing. In addition, for reference to an authorized Warranty station in your area, you may telephone in the United States (800) 229­1235, and in Canada (800) 465-9672 (in Ontario call 905-712-
9299).
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY MUST BE BROUGHT WITHIN A PERIOD OF 18 MONTHS FROM DATE OF ORIGINAL PURCHASE. IN NO CASE SHALL THE COMPANY
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BE LIABLE FOR ANY SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER. THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING REPAIRED OR REPLACED.
No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product.
Some states or provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
IN USA: AUDIOVOX COMMUNICATIONS CORP.
555 Wireless Blvd. Hauppauge, NY 11788 (800) 229-1235
IN CANADA: AUDIOVOX COMMUNICATIONS CANADA CO.
5155 Spectrum Way, Unit #5 Mississauga, Ontario L4W 5A1 (800) 465-9672
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Powered by JBlend®, ©1997-2003 Aplix Corporation. All rights reserved. Java and all Java­based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. JBlend and all JBlend-based trademarks and logos are trademarks or registered trademarks of Aplix Corporation in Japan and other countries.
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