Sprint is committed to bringing you the best wireless
technology available.
network from the ground up, so all your services – whether
it’s Voicemail, Caller ID, email, or Sprint PCS® Picture Mail –
will work the same wherever you go on the Nationwide
Sprint PCS® Network.
This guide will familiarize you with our technology and your
new phone through simple, easy-to-follow instructions.
It’s all right here – from setting up your account passwords
and voicemail to using the most advanced features of your
phone.
We built our complete, nationwide
Welcome and thank you for choosing Sprint.
i
Introduction
This Phone Guideintroduces you to Sprint PCS Service and
all the features of your new phone. It’s divided into four
sections:
l Section 1: Getting Star ted
l Section 2: Your Phone
l Section 3: Sprint PCS Service Features
l Section 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight special
shortcuts and timely reminders to help you make the most
of your new phone and service. The Table of Contents and
Index will also help you quickly locate specific information.
You’ll get the most out of your phone if you read each section.
However, if you’d like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you’ll
be ready to use your phone in no time.
Phone Guide Note: Due to updates in phone software, this printed guide
may notbe the most curren
and sign on to MyPCS Wir
phone guide.
tversion for your phone. Visit w
eless
to access the most recentversion of the
ww.sprint.com
er to the
WARNING:Please r
page 222 to learn about information that will help you safely use your
phone. Failure to read and follow the Important Safety Information in this
phone guide may result in serious bodily injury, death, or proper ty damage.
1: Customer Service2: Dir Assistance
3: Account Info
1: Subscribe/Unsubscribe2: Alert
3: Learn More
4: Sprint Operator
5: Voice Command
4: Messaging
1: Send Message
1: Text2: Picture
The following list outlines your phone’s list menu structure.
(See page 76 for setting the main menu style.) For more
information about using your phone’s menus, see
“Navigating Through Phone Menus”on page 24.
9: TTY
10: Side Key Guard
11: Set Time/Date
12: Language
1: English2: Español
7: Abbrev. Dial
viii
ix
Section 1
Getting Started
Section 1A
Setting Up Service
In This Section
l Getting Started With Sprint PCS Service (page 3)
l Setting Up Your Voicemail (page 4)
l Sprint PCS Account Passwords (page 5)
l Getting Help (page 6)
Setting up service on your new phone is quick and easy.
This section walks you through the necessary steps to
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint PCS Service.
2Section 1A: Setting Up Service
Getting Started With Sprint PCS Service
Determining if Your Phone is Already Activated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you need
to do is unlock it.
If your phone is not activated, please refer to the Welcome to
Sprint brochure included with your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press Unlock (leftsoftkey).
Note:To select a softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip:If you can’t recall your lock code, try using the lastfour digits of either
your Social Security number or wireless phone number or try 0000 or
NATL (6285). If none of these work, call Sprint Customer Service at
1-888-211-4PCS (4727).
Setting UpService
Section 1A: Setting Up Service3
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
n
Create your passcode
n
Record your name announcement
n
Record your greeting
n
Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your passcode)
Voicemail Passcode
If you are concerned about unauthorized access to your voicemail account,
Sprint recommends that you enable your voicemail passcode.
For more information about using your voicemail, see “Using
Voicemail”on page173.
4Section 1A: Setting Up Service
Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCS Vision® or Sprint Power Vision account. To
ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.
AccountPassword
If you are the account owner, you’ll have an account password
to sign on to
Sprint Customer Service. Your default account password is the
last four digits of your Social Security number. If you are not
the account owner (if someone else receives the bill for your
Sprint PCS Service), you can get a sub-account password at
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail”on
page 4 for more information on your voicemail password.
Sprint PCS Vision or Sprint Power Vision Password
With your
Sprint PCS Vision or Sprint Power Vision password. This
optional password may be used to authorize purchase of
Premium Services con
information on multi-phone acc
For more information, or to change your passwords, sign
on to
1-888-211-4PCS (4727).
www.sprint.com and to use when calling
KATANA™ by Sanyo, you may elect to set up a
tent and to protect personal
ounts.
www.sprint.com or call Sprint Customer Service at
Setting UpService
Section 1A: Setting Up Service5
Getting Help
ABC
Shift
Visit www.sprint.com
You can go online to:
v
Access your account information
v
Check your minutes used (depending on your
Sprint PCS service plan)
v
View and pay your bill
v
Make your life easier by enrolling in Sprint PCS online
billing and automatic payment
v
Purchase accessories
v
Shop for the latest phones
v
View available Sprint PCS service plans and options
v
Learn more about Sprint PCS Vision, Sprint Power Vision,
and other great products like Sprint PCS Picture Mail,
games, ringers, screen savers, and more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
v
Dial on your phone.
v
Sign on to your account at www.sprint.com.
v
Call us toll-free at 1-888-211-4727 (Consumer customers)
1-888-788-4727 (Business customers).
or
v
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742.
6Section 1A: Setting Up Service
Receiving Automated Invoicing Information
GHI
GHI
GHI
Shift
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle.
Note: This service may notbe available in all Affiliate areas.
Sprint 411
Call from your phone and you’ll have
access to a variety of services and information through
Sprint 411, including residential, business, and government
listings; movie listings or showtimes; driving directions,
restaurant reservations, and major local event information.
You can get up to three pieces of information per call, and the
operator can automatically c
charge.
There is a per-call charge to use Sprint 411 and you will be
billed for airtime.
Sprint PCS Operator Services provides assistance when
placing collect calls or when placing calls billed to a local
telephone calling card or third party.
For more information or to see the latest in products and
services, visit us online at
www.sprint.com.
8Section 1A: Setting Up Service
Your Phone
Section 2
Section 2A
Your Phone: The Basics
In This Section
l FrontView of Your Phone (page 11)
l Viewing the Display Screen (page 15)
l Features of Your Phone (page 18)
l Turning Your Phone On and Off (page 20)
l Using Your Phone’s Battery and Charger (page 21)
l Navigating Through Phone Menus (page 24)
l Displaying Your Phone Number (page 25)
l Making and Answering Calls (page26)
l Entering Text (page 45)
Your phone is packed with features that simplify your life and
expand your ability tostay connected to the people and
information that areimportant toyou.
guide you through the basic functions and calling features
of your phone.
This section will
10Section 2A: Your Phone – The Basics
Front View of Your Phone
25. Speaker
5. Navigation Key
10. SPEAKER Key
6. Softkey (left)
7. Camera Key
4. Side Volume
Key
21. Camera
Lens
24. Battery
2. Signal Strength
Indicator
1. Earpiece
16. END/POWER Key
23. LED
Indicator
20. Battery Strength
Indicator
12. Microphone
9. TALK Key
8. MENU/OK
11. Charger Jack
17. BACK Key
18. Softkey (right)
19. Side Camera Key
15. Keypad
14. Monaural
Headset Jack
13. Internal Antenna
22. Sub LCD
3. Main LCD (display)
PhoneBasics
Section 2A: Your Phone – The Basics11
Key Functions
1. Earpiece lets you hear the caller and automated prompts.
2. Signal Strength Indicator represents the signal strength by
displaying bars. The more bars displayed, the better the
signal strength.
3. Main LCD (display) displays all the information needed to
operate your phone, such as the call status, the Contacts
list, the date and time, and the signal and battery strength.
4. Side Volume Key allowsyou to adjust the ringer volume in
standby mode (with the phone open) or adjust the voice
volume during a call. The volume key can also be used to
scroll up or down to navigate through the different
menu options. Press and hold to make a voice dial or redial
with the flip closed.
5. Navigation Key scrolls through the phone’s menu options
and acts as a shortcut key from standby mode.
n
Press Up to access the Send Quick Text menu.
n
Press Down to access My Content.
n
Press Right to access Voice Memo.
n
Press Left to access the Web.
6. Softkey (left) lets you select softkey actions or menu items
corresponding to the bottom left line on the Main LCD.
7. Camera Key lets you access the Pictures menu and take
pictures.
8. MENU/OKlets you access the phone’s menus and selects
the highlighted choice when navigating through a menu.
9. TALK Key allowsyou to place or receive calls, answer Call
Waiting,use Three-Way Calling, or activate Voice Dial.
12Section 2A: Your Phone – The Basics
10. SPEAKER Key lets you place or receive calls in speakerphone
mode.
11. Charger Jack connects the phone to the Travel Charger
(included), or a USB cable (not included).
12. Microphone allows other callers to hear you clearly when
you are speaking to them.
13. Internal Antenna facilitates reception and transmission. To
maximize call performance, do not obstruct the internal
antenna area. (See page 26.)
14. Monaural Headset Jack allows you to plug in an optional
al headset for convenient, hands-free
monaur
conversations. Use the headset adapter (included) to
connect your headset with your phone.
Insert ing an accessory into the incorrect jack may damage
the phone.
CAUTION!
15. Keypadlets you enter numbers, letters, and characters,
and navigate within menus. Press and hold keys 2–9 for
speed dialing.
16. END/POWER Key lets you turn the phone on or off, end a
call, or return to standby mode. While in the main menu,
it returns the phone to standby mode and cancels your
input. When you receive an incoming call, press to enter
silent mode and mute the ringer.
17. BACK Key deletes characters from the display in text entry
mode. When in a menu, pressing the Back key returns you
to the previous menu. This key also allows you to return to
the previous screen in a Sprint PCS Vision session.
18. Softkey (right) lets you select softkey actions or menu
items corresponding to the bottom right line on the Main
LCD.
PhoneBasics
Section 2A: Your Phone – The Basics13
19. Side Camera Key lets you activate the camera mode by
pressing and holding. Press to take pictures. You can also
press and hold to end a call with the flip closed while you
are using the speakerphone mode.
20. Battery Strength Indicator represents the amount of
remaining battery charge currently available in your
phone. When all bars are displayed in the battery icon, the
phone’s battery is fully charged. When no bars are
displayed, the phone’s battery is completely discharged
or empty.
21. Camera Lens,as part of the built-in camera, lets you take
pictures.
22. Sub LCDlets you monitor the phone’s status and see who’s
calling without opening the phone.
23. LED Indicator shows your phone’s connection status at a
glance.
24. Battery powers your phone (Lithium-Ion [Li-Ion] battery
included). See page 23 for details on charging and
recharging.
25. Speaker lets you hear the different ringers and sounds. You
can mute the ringer when r
pressing
lets you hear the caller’s voice in speakerphone mode.
,, orany of the side keys. The speaker also
eceiving incoming calls by
14Section 2A: Your Phone – The Basics
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