Sprint PM-A740 User Manual

Sprint PCS Vision SM Picture Phone

6XJ19.09LM_a740_112904_F7

PM-A740 by Samsung

Sprint PCS Service

www.sprintpcs.com

Copyright © 2004 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the diamond logo design, and all other Sprint marks referenced herein are trademarks of Sprint Communications Company L.P. All other trademarks are the property of their respective owners.

Printed in the U.S.A.

6XJ19.09LM_a740_112904_F7

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Getting Advanced Phone and Service Information . . . . ii

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Basics of Your Sprint PCS Phone . . . . . . . . . . . . . . . . . . 11

Your New Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . 12

Your Phone’s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . 19

Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Turning Your Phone Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Setting the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the Battery and Charger . . . . . . . . . . . . . . . . . . 20

Installing and Removing the Battery . . . . . . . . . . . . . . . . . . .20

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Making and Answering Calls . . . . . . . . . . . . . . . . . . . 22

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Controlling Your Roaming Experience . . . . . . . . . . . 24

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . .24

Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Finding Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Making a Call From Your Contacts . . . . . . . . . . . . . . . . . . . . 28

Changing Your Phone’s Settings . . . . . . . . . . . . . . . . 29

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Adjusting the Ringer and Key Beep Volume . . . . . . . . . . . . . 30

Adjusting the Earpiece Volume During a Call . . . . . . . . . . . . 30

TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . .31

Sending and Receiving Messages . . . . . . . . . . . . . . . 32

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . .32

Accessing Your Voicemail From Another Phone . . . . . . . . . 32

Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . 33

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Sprint PCS Voice Command

. . . . . . . . . . . . . . . . . . . . . . . .35

Sprint PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . 36

Sprint PCS Vision Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Accessing Sprint PCS Vision Services . . . . . . . . . . . . . . . . . . . 38

Sprint PCS Vision Symbols on Your Screen . . . . . . . . . . . . . . 39

Sprint PCS Vision Billing Information . . . . . . . . . . . . . . . . . .39

Your Phone’s Special Features . . . . . . . . . . . . . . . . . . 40

Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Accessories for Your Phone . . . . . . . . . . . . . . . . . . . . 46

How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Safety and Terms & Conditions . . . . . . . . . . . . . . . . . . . 49

Performance and Safety . . . . . . . . . . . . . . . . . . . . . . . 50

Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . 50

Maintaining Safe Use of and Access to Your Phone . . . . . . .51

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Acknowledging Special Precautions and the FCC Notice . . .55

Specific Absorption Rates (SAR) for Wireless Phones . . . . . . 56

FCC Radiofrequency Emission . . . . . . . . . . . . . . . . . . . . . . . .56

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

User’s Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . .57

Terms and Conditions & Warranty Information . . . . 58

Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . .58

Terms of Picture Mail Service . . . . . . . . . . . . . . . . . . . . . . . . . 68

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

How to Use This Guide

Thank you for choosing Sprint PCS Service

Sprint has the most complete, all-digital wireless network in the nation. Depend on it. With Sprint PCS Service, we give you what you really want from a wireless service provider – clear calls, easy-to-understand service plans, and selfservicing options for managing your account. All this is designed to make your life easier and worry free.

We know you’re eager to start using your phone right away, and the three sections of this guide are designed to help you do just that.

Getting Started. The first section will guide you

through the steps required to set up your Sprint PCS Service. Blank spaces are provided so you can write down important information that you’ll want to remember, things like your new Sprint PCS Phone Number and account passwords.

Basics of Your Sprint PCS Phone. The second section

will guide you through the basics of your phone and

service with quick, easy-to-follow instructions.

Safety and Terms & Conditions. The final section

emphasizes important performance and safety

guidelines and outlines the terms and conditions of service for your Sprint PCS Phone and Service.

www.sprintpcs.com to learn about advanced features and

Visit for more information.

Welcome and thank you for choosing Sprint.

Getting Advanced Phone and Service Information

This guide covers your phone’s basic features and services. To learn how to use all the advanced features of your phone and service, visit www.sprintpcs.com and sign on to your account management page with your Sprint PCS Phone Number and password. There, under the “My Phone & Plan” section, you’ll have access to your complete phone User’s Guide.

Your online phone User’s Guide provides information on basic and advanced features and services, such as:

 Learning Advanced Dialing Options

 Managing Your Call History

 Using Advanced Messaging

 Using Advanced Contact Options

 Using Your Phone’s Advanced Settings

 Setting Your Phone’s Security

 Using Your Personal Organizer

 Using Advanced Features of Sprint PCS Vision

 Understanding Your Phone’s Internal Menu

 And more

Getting Started

Activating and Using Your Sprint PCS Service

Have these things ready before you call to activate your Sprint PCS Service

•Your Sprint PCS Phone (Make sure it’s fully charged)

•Your Social Security number

•Your driver’s license number

•Your Electronic Serial Number (also known as ESN; refer to step 4 on page 4 to locate the number)

•The city and state where your phone will primarily be used

•A pen

Setting up your service — You choose the way

•From your Sprint PCS Phone, press . – or –

•Use a phone other than your Sprint PCS Phone – dial

1-888-715-4588.

Your Sprint PCS Account Passwords

As a Sprint PCS customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint PCS Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.

If you are the account owner, you’ll have an account password to sign on to calling Sprint Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else pays for your Sprint PCS Service), you can get a subaccount password at

My Account Password is: _________________________

You’ll create your voicemail password when you set up your voicemail.

My Voicemail Password is:_________________________

www.sprintpcs.com and to use when

www.sprintpcs.com.

Getting Started

If you have a Sprint PCS Vision Phone, you can set up a Sprint PCS Vision Password. This optional password may be used to authorize purchase of premium content and to protect personal information on multi-phone accounts.

My Sprint PCS Vision Password is: ___________________

For more information or to change your passwords, sign on to www.sprintpcs.com or call Sprint Customer Service at 1-888-211-4PCS (4727).

Finding your phone’s ESN

The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker attached to the phone. If you set up service using your Sprint PCS Phone, the network automatically communicates the ESN to Sprint. You’ll only need this number when you’re calling Sprint to set up your service from a phone other than your new Sprint PCS Phone. To find your phone’s ESN, remove the phone’s battery. (For more information about removing and replacing your battery, see “Installing and Removing the Battery” on page 20.)

ESN: _________________________________________

After writing down the ESN, replace the battery and turn your phone on by holding down the key for a few seconds.

Sprint PCS Clear PaySM Program

 Check this box if you are on the Sprint PCS Clear

PaySM Program. If you are not on the Sprint PCS Clear Pay Program, skip ahead to step 6 on page 7.

Follow these easy steps to continue enjoying your new Sprint PCS Service:

•Keep track of your minutes

Dial from your Sprint PCS Phone (normal airtime usage charges will apply) or sign on to

www.sprintpcs.com to find out how many minutes you

have currently used within your service plan.

• Make payments

If you have exceeded the minutes in your plan or you have a past due balance, you should make a payment to keep your service turned on. There are easy payment options, including:

 Sprint PCS Phone. Dial from your

Sprint PCS Phone (posting time is 12 hours).

 Online. Sign on to your account at www.sprintpcs.com

and click on “Pay Invoice” (posting time is 12 hours).

 Mail. Just drop a check or money order in your

invoice reply envelope (posting time is 3-7 days).

Getting Started

 Western Union

Union location simply by providing your Sprint PCS Phone Number on the Western Union Swiftpay

. Make a cash payment at any Western

form. Press on your Sprint PCS Phone or dial 1-800-325-6000 from any phone to find a location near you. (Transaction fee applies; payment is credited to your account within 12 hours.)

If your service gets turned off:

•In the event that your service has been turned off, you will receive a text message stating: “Your Sprint PCS Service has been turned off. Press to make a payment and turn service on.”

•The first time your service has been turned off, you will be connected to Sprint Customer Service, where you may speak with a live Sprint PCS Clear Pay Program Specialist for further details and to pay your balance to get your service turned back on. You may also choose instead to be connected directly to our automated payment process to pay your balance to have your service turned back on. (In either instance, payment will be credited and service turned back on within 12 hours).

•For any additional times that your service is turned off, you will be connected to our automated payment process. You will have to pay your balance to have your service turned back on (payment will be credited and service turned back on within 12 hours).

Note:

Until you speak with a specialist, you will be given the option to speak with a Sprint PCS Clear Pay Program Specialist each time your service has been turned off. Once you speak with a specialist, you will thereafter automatically be connected to our automated payment process.

Your new Sprint PCS Phone Number and Sprint PCS Vision User Name

Sprint PCS Phone Number

Sprint PCS Vision User Name

Your user name (for example, name@sprintpcs.com), is also your email address for Sprint PCS Mail. It is automatically assigned to you when you sign up for Sprint PCS Vision.

Getting Started

Quick, easy options to manage your account

With Sprint Customer Service, there are two convenient options for managing your account.

•Manage it online – visit www.sprintpcs.com

Once you sign on, you can:

 View the details of your Sprint PCS Service Plan

 Find out how many minutes you have used and how

many minutes are remaining in your plan

 View your current and previous three months

invoices, including the call detail

 Make a payment

 Find out about Sprint PCS Products and Services

 Learn how to set up your voicemail

 And more

•Use your Sprint PCS Phone – press

Once connected, you can:

 Access a summary of your service plan

 Find out the number of minutes remaining in your

plan for the current invoice cycle

 Access information about your most recent invoice

 Find out when your last payment was received

 Make a payment

Getting Started

Note: Normal airtime charges will apply when calling

Welcome and thank you for choosing Sprint.

Basics of Your Sprint PCS Phone

Your New Sprint PCS Phone

Your Phone’s Features

1. Speaker: The speaker allows you to hear the other

caller and the different ring tones and sounds offered by your phone.

2. Signal Strength Indicator: This icon represents the signal

strength by displaying bars. The more bars displayed, the better the signal strength.

3. Display Screen: This screen displays all the information

needed to operate your phone.

4. Headset Jack: Allows you to plug in an optional

headset for safe, convenient, hands-free conversations.

5. OK Key: Pressing when navigating through a menu

accepts the highlighted choice in the menu. If you press once in standby mode, the Pictures menu is displayed. If you press and hold, the camera is launched.

6. Left Soft Key: This key is used to navigate through

menus and applications by selecting the choice available in the Left Soft Key Option on your display screen.

7. Volume Key: Allows you to adjust the ringer volume in

standby mode (with the flip open) or adjust the voice volume during a call. The volume key can also be used to scroll up or down to navigate through the different menu options. To mute the ringer during an incoming call, press the volume key up or down.

Basics

8. TALK Key: Allows you to place or receive a call. In

standby mode, press the key once to access the Recent call log. If you press and hold the key down, you will initiate the Voice Recognition feature.

9. Voicemail Key: Press and hold to automatically dial your

voicemail.

10. Numeric Keypad: Use these keys to enter numbers,

letters, and characters.

11. Shift/Asterisk Key: Enters the asterisk [*] character for

calling features. In text entry mode, press to change the character input type.

12. Power Interface Connector: The power interface

connector is used to plug in the charging accessories.

13. Accessory Interface Connector: This connector is used to

connect any available accessory cables to your phone.

14. Microphone: The Microphone allows the other caller to

hear you clearly when you are speaking to them.

15. Space/Pound Key: Enters the pound [#] character for

calling features. In text entry mode, press to enter a space.

16. BACK Key: Deletes characters from the display when

you are in text entry mode. When in a menu, press to return to the previous menu. This key also allows you to return to the previous screen in a Sprint PCS Vision session.

17. END Key: Ends a call. Press and hold this key for a few

seconds to turn your phone On or Off. While in the main menu, it returns the phone to standby mode and

cancels your input. When you receive an incoming call, press to enter silent mode and mute the ringer.

18. Navigation Key: This key allows you to scroll through

the phone menu options and provides a shortcut to phone functions from standby mode.

19. Right Soft Key: This key is used to navigate through

menus and applications by selecting the choice available in the Right Soft Key Option on your display screen.

20. Camera Key: Allows you to launch the Camera with the

press of a button when the flip is open. When the flip is closed, you can press and hold to launch the camera using the outside LCD as a viewfinder.

21. Vibrate/Ringer Indicator: This icon indicates whether

the ringer is set to ring only, ring and vibrate, or vibrate only.

22. Battery Indicator: The battery indicator displays the

amount of remaining battery charge currently available in your phone. When all bars are displayed in the battery icon, the phone’s battery is fully charged. When no bars are displayed, the phone’s battery is completely discharged or empty.

23. Position Location: This icon indicates that the position

location feature is active.

Basics

Viewing the Display Screen

This list identifies the symbols you’ll see on your main LCD screen.

displays your current signal strength. The more

lines you have, the stronger your signal.

means your phone cannot find a signal.

tells you a call is in progress.

indicates that you have voicemail, text,

numeric pages, picture messages, video messages, or Sprint PCS Web Alert messages waiting. Press briefly to see a list of pending messages or press and hold to dial your voicemail box.

indicates that there is an unread message in

your inbox.

indicates that the text message has been read.

indicates that there is an unread urgent message

in your inbox. (Icon is orange.)

indicates that you have read the urgent message.

(Icon is orange.)

indicates that you have new picture mail waiting

in your inbox.

indicates that you have new voicemail.

indicates that the message was sent.

indicates that the message failed to send.

indicates that you have a pending message.

indicates that the message is a draft.

indicates that there is URL text contained in the

text message.

indicates that your Sprint PCS Vision connection

is active.

indicates that your Sprint PCS Vision

connection is dormant or inactive.

indicates that you are receiving information.

indicates that you are sending information.

indicates that your phone is in vibrate mode.

shows your current battery charge strength.

(Icon shown fully charged.)

indicates that position location is active.

indicates that position location is inactive.

indicates that the TTY option is On.

indicates that your phone is roaming.

indicates that your message is locked.

indicates that your phone is in security mode.

indicates that an alarm is set on your phone.

indicates that the ringer is set at a level

between 1-8 or that 1-Beep is selected.

indicates that the ringer is turned Off.

indicates that a file (ringer, game, screen saver,

java app, etc.) has been downloaded to your phone.

indicates that the self-timer function is enabled.

With the self timer enabled, a set amount of time is required prior to taking a picture.