Page 1
All you need to know to get going with
your Sprint 4G Mobile Broadband device.
Get started
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U1901 USB
Page 2
Welcome!
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Sprint is committed to developing technologies that give
you the ability to get what you want when you want it, faster
than ever before. This guide introduces you to the basics of
getting started with Sprint and your new Sprint 4G Mobile
Broadband device.
Get it on the Now Network.™
©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are property of their respective owners.
Page 3
What’s in the Box
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4G
Your U1901
USB Device
Right Angle USB
Connector
Get Started
(this guide)
Installation CD
(including Terms & Conditions
and Important Information)
Page 4
Before You Start
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Set Up Your Account
Make sure your modem is set up with a service plan on your
Sprint account. For assistance, call 1-866-639-9565 to speak
with a Sprint representative.
Install Sprint SmartView Software
1. Insert the Installation CD into your computer’s CD drive.
• The CD will auto-run.
• If it does not auto-run, click Start > My Computer
and double-click SmartView.
2. Click Setup to begin, and
then follow the onscreen
instructions to install Sprint
SmartView software. (You
will be prompted to restart
your computer once
installation is complete.)
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Install Your Device _
Insert the USB Device
IMPORTANT: Insert the CD and install the software before you
insert the device into your computer’s USB port.
•
Rotate the USB connector from the bottom of the device and
insert it into an available USB port on your computer.
• Your computer will detect the device and automatically install
the drivers.
• If your computer’s USB port is difficult to access, you can use
the optional right angle USB connector (included) to attach
the device to your computer.
4G
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Install Your Device _
Activate Your Device
1. With your device inserted, double-click the Sprint
SmartView icon ( ) on your computer’s desktop.
• Your device is designed to activate automatically and
connect to the Sprint 4G network.
• If you see a message indicating that activation has not
occurred, follow the onscreen instructions or call
1-866-639-9565 to speak with a Sprint representative.
2. Launch your Web browser and go to any website to
confirm your Internet connection.
• Your device’s indicator lights provide a
quick status update. A Solid Green
light indicates you’re connected;
Blinking Green indicates data is being
transferred; and Red indicates you’re
either disconnected or in an area with
no available network service.
4G
4G
4G
Page 7
Manage Your Account
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Online: www.sprint.com
• make a payment, see your bills, enroll in online billing
• check usage and account balance
• see or modify the details of your Sprint service plan
• get detailed instructions and download content
From a Phone
•
For any questions about your device or your Sprint 4G service:
Dial 1-866-639-9565
•
For general questions about your Sprint account:
Sprint Customer Service: Dial 1-888-211-4727
Business Customer Service: Dial 1-800-927-2199
Page 8
For Your Modem
• This Get Started guide to get you up and running.
• User Guide – View the comprehensive User Guide to the
Sprint 4G Mobile Broadband device online at sprint.com/support.
• Software - Download the latest version of the Sprint SmartView
software at sprint.com/downloads.
• Web – Go to sprint.com/support to access troubleshooting
and other resources.
Resources
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