Spot SATFI2 User Manual

QUICK START GUIDE

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WELCOME

Thank you for purchasing a Globalstar Sat-Fi2. Now you can use your smart devices to run your business and your life even when cell service isn’t available.

PRODUCT REQUIRES ACTIVATION

In order to begin using your Globalstar Sat-Fi2, please make

sure you have an active subscription. If you do not have an

active subscription or encounter issues with your device, please

visit Globalstar.com/Sat-Fi2Support for assistance.

ACTIVATE YOUR SAT-FI2

MOBILE DIRECTORY NUMBER (MDN), AND ICCID

In order to activate your Sat-Fi2 and register your Globalstar My Account proﬁle, you will need to have access to the ICCID number, which can be found on the bottom of your Sat-Fi2 retail box and on the bottom of your Sat-Fi2. Your MDN (telephone number) will be assigned to you during activation.

GETTING STARTED

The instructions are meant for iOS and Android users only. If you are not an iOS or Android user, please visit Globalstar.com/Sat-Fi2Support for setup instructions.

CHARGE YOUR SAT-FI2

Connect the Micro USB Data/Power Cable to the Sat-Fi2 USB port and connect to the included AC Adapter. Connect the AC Adapter to a power source.

REGISTERING MY ACCOUNT PROFILE

1. Go to MySatFi.Globalstar.com

2. In order to access the Sat-Fi2, customers will have to ﬁrst register to create an account.

3. Follow the on-screen instructions to register your Globalstar My Account proﬁle and conﬁrm your order to ﬁnish the account setup.

4. Record your My Account information for use in Step 3 of the “SETTING UP THE SAT-FI2 APP” Globalstar section of this Quick Start guide.

SETTING UP THE SAT-FI2 APP

1. On your iOS or Android device, using an LTE or local Wi-Fi connection download and install the Sat-Fi2 App from either the Apple App Store or Google Play Store.

2. Open the Sat-Fi2 App. The Sat-Fi2 App will require you to download internal applications necessary for setup. This setup will have to be done while using LTE or local Wi-Fi. Do not close the Sat-Fi2 App during this process.

3. Once the download is complete, the Welcome - GETTING STARTED screen will be displayed. Start the conﬁguration process by selecting I’M THE OWNER and follow the on-screen instructions (see Figure 1). You will need to have your SPOT My Account login information in hand for this portion.

1. Conﬁgure Social Account (Optional)

2. Turn on the Sat-Fi2

3. Turn on the phone’s Wi-Fi & select the Sat- Fi2 Wi-Fi. Default name is satﬁ2_ <xxxx>

4. Enter the default password: satﬁ1234

4. You will be required to take the Sat-Fi2 outside in order to complete the conﬁguration process.

FIGURE 1

iOS

5. Select Connect

6. Enter the admin password for your Sat-Fi2. The default password is: admin

7. Select Validate

See the Sat-Fi2 User Guide to set up additional users.

NOTE: A new ﬁrmware update may be available upon activation. It is recommended to check for any available ﬁrmware updates.

Android

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SAT-FI2 AT A GLANCE

iOS APP HOME SCREEN

LED STATUS POWER LED SATELLITE LED S.O.S. LED

ANDROID APP HOME SCREEN

POWERING ON All Green LEDs Blink in Forward/Reverse Direction until Sat-Fi2 Powers On

POWERING OFF Fast Blink Orange Fast Blink Orange Fast Blink Orange

OPERATIONAL/STATUS

POWERED ON Normal Blink Green N/A N/A

POWERED OFF No LED No LED No LED

BATTERY FULL Solid Green N/A N/A

BATTERY CHARGING Double Blink Green N/A N/A

BATTERY <25% Fast Blink Red N/A N/A

CONNECTED TO N/A Normal Blink Green N/A SATELLITE

NOT CONNECTED N/A Normal Blink Red N/A TO SATELLITE

S.O.S. MODE N/A N/A Normal Blink Green

CANCEL S.O.S. MODE N/A N/A Normal Blink Red

Green + Orange

HIBERNATION MODE

(Bright/Dims/Off)

No LED

1. Current GPS Location

2. Sat-Fi2 Connected Users

3. Application Menu

4. Logout Button

Battery Satellite Strength Registered S.O.S. Initiated

5. Status Bar

DEVICE OVERVIEW

1. Power LED

2. Satellite LED

3. S.O.S. LED

5. S.O.S. Button

6. USB Power/Data Port

7. External Power Port

4. Power Button

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1. Current GPS Location

2. Sat-Fi2 Connected Users

3. Application Menu

4. Logout Button

5. Menu Button

142

Battery Satellite Strength Registered S.O.S. Initiated

POWER BUTTON

S.O.S. BUTTON

USB POWER/

DATA PORT

HIBERNATION MODE:

As a default setting, the Sat-Fi2 will go into hibernation mode after 15 minutes of inactivity. The hibernation timer can be conﬁgured from the settings menu in the app or web console.

When the Sat-Fi2 is in hibernation mode, the power LED performs a dimming blink in orange and green colors.

To wake up the Sat-Fi2 from hibernation mode, access the app and a notiﬁcation will be displayed showing the Sat-Fi2 is waking up from hibernation. You will also see the green lights scrolling through the Sat-Fi2 LED’s. Additionally, pressing the power button for 3 seconds will start the power off sequence.

NOTE: To initiate S.O.S. while in hibernation mode, press and hold down the S.O.S. button until the LED’s start ﬂashing. This will wake up the device and initiate S.O.S. once a connection has been established.

Press the Power button to turn the Sat-Fi2 on. The LEDs will light up notifying you that the device is on.

Press and hold the S.O.S. button until the S.O.S. LED turns green to initiate an S.O.S. with GEOS IERCC.

Connect the USB Data/Power Cable to charge the battery and connect the Sat-Fi2 to a computer.

Press and hold the Power button down until all the LED’s start ﬂashing orange. The device will then power off.

While S.O.S. is active, press and hold the S.O.S. button until the S.O.S. LED turns red to cancel the S.O.S. with GEOS IERCC.

TEST YOUR SAT-FI2 CONNECTION

Make a satellite call to test and conﬁrm the Sat-Fi2 system is conﬁgured and operational.

1. With your device fully charged, go outside where Sat-Fi2 has a 360° clear view of the sky with no obstructions (buildings, trees, etc.) and power on the Sat-Fi2 (see Figure 2). Ensure co-located antenna is fully extended in an upright position (see Figure 3).

2. Using your smartphone, connect to the Sat-Fi2 Wi-Fi Network. DEFAULT WI-FI PASSWORD: satﬁ1234

3. Open the Sat-Fi2 App and verify that both the and icons are displayed on the Status Bar. If the icons are not displayed you may not have a clear view of the sky.

4. In the Application Menu select .

5. Enter the telephone number you wish to call, or choose a contact, and select . The number must be 10 digits (Example: 1 XXX XXX XXXX).

6. To access your personal email, send an S.O.S., set up social media, check the weather, browse the web, check your voicemail, please visit Globalstar.com/Sat-Fi2Support

FIGURE 2

RESTRICTED VIEW

OF THE SKY

CLEAR VIEW OF THE SKY

INITIATE S.O.S.

1. FROM THE DEVICE: Power on the Sat-Fi2, lift the protective S.O.S. cover and hold down the S.O.S. button for until the S.O.S. LED blinks green (see Figure 3).

FROM THE APP: From the Sat-Fi2 App’s Home screen, select , slide the globe to the right and follow the on-screen instruction (see Figure 4).

NOTE: While S.O.S. is active, the Sat-Fi2 must remain outside where it has a 360º clear view of the sky with no obstructions in order to maintain network connectivity.

2. Once S.O.S. is initiated and GEOS IERCC has received acknowledgment of your request, the Sat-Fi2 will continuously send S.O.S. notiﬁcations with your GPS position to GEOS IERCC every 5 minutes until S.O.S. is canceled or the Sat-Fi2 is powered off.

3. Sat-Fi2 will then enable you to talk or text with GEOS IERCC via the Sat-Fi2 App.

FIGURE 3

FIGURE 4

MAY NOT FUNCTION PROPERLY

CORRECT

CANCEL S.O.S.

FROM THE DEVICE: Lift the protective S.O.S.

iOS Android

cover and hold down the S.O.S. button until the

S.O.S.

IMPORTANT NOTICE: S.O.S. MODE SHOULD ONLY BE USED DURING LIFE

S.O.S. LED blinks red.

FROM THE APP: From the Sat-Fi2 App’s S.O.S. screen, slide the globe to the left and follow the on-screens instructions (see Figure 5).

FIGURE 5

THREATENING EMERGENCIES. SENDING FALSE S.O.S. MESSAGES MAY SUBJECT YOU TO LIABILITY FOR ADDITIONAL CHARGES.

Activate S.O.S. mode to begin communicating and sending alerts directly to GEOS International Emergency Response Coordination Center (IERCC). GEOS IERCC will notify the appropriate emergency responders based on the Sat-Fi2’s GPS location and your emergency situation. Responders may include local police, Coast Guard, or Search and Rescue teams. Please note that you may be liable for expenses related to your rescue if you have not purchased the optional Search & Rescue beneﬁt. To learn more about GEOS Member Beneﬁts, visit Globalstar.com/GEOS.

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Important Note: The Sat-Fi2 will remain in S.O.S. mode until canceled by the user. The S.O.S. notiﬁcation to GEOS will not be canceled if the device is powered off or if the Sat-Fi2 App is turned off.

iOS Android

For more information on how to access your personal email, send an S.O.S.,

ADDITIONAL SAT-FI2 SUPPORT

set up social media, check the weather, browse the web, check your voicemail

and more detailed information on how to use your SPOT Sat-Fi2, please

visit Globalstar.com/Sat-Fi2Support.

This Quick Start Guide is subject to change without notice.

iOS is a trademark of Apple, Inc. Android is a trademark of Google, Inc.

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Spot SATFI2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual