Motor thermal protection Auto resetting thermostat set at 275°F
Heater thermal protection Auto resetting thermostat set at 185°F
Thermal cutout fuse set to 288°F
Insulation Class 1
IP rating IP35
Approvals CE, UL, RoHS
Warranty 1 year parts and labour; additional 4 years parts
only (Motor brushes excluded as these are a
wearing part, and dependant on usage)
TSL. R.030 RIB BON HA ND DRYER MANUAL 5
before you install
Location
Ribbon hand dryers are supplied with 18”
of flexible hose, so the dryer motor unit
must be fitted within 18” of the head unit,
to ensure that the motor air-outlet head
can be connected
Basins
Use of a The Splash Lab Monolith basin
is recommended for use with the Ribbon
range of products.
If an alternative basin is used, then
appropriate mounting points must
be created in basin or countertop to
accommodate the Ribbon products.
Ø
1 3/8"
Power supply
A 15A fused supply must be provided for
connection to the mains power supply.
Disclaimer: Circuits should only use
80% of their given amperage to prevent
overloads. The standard US 120V 15 Amp
circuit should only use up to 12 of its 15
amps.
Spacing
If the Ribbon hand dryer is installed with
other units from the Ribbon range, these
should be fitted at 5 1/2” centres.
5 1/2"5 1/2"
3"
6 TSL. R.030 RIB BON HA ND DRYER MANUAL
before you install
FRONTSIDE
Default
Sensor
2-1/8"
Range
3/4"-5-1/8"
7-5/16"
6"
1-5/16"
Ø
THROUGH HOLE
Ø
1-1/4"
2-11/16"
10-3/4"
12-1/16"
5-7/8"
5-5/8"
3/8" MIN
1-3/8" MAX
4-3/8"
11-3/4" - 12-9/16"7-9/16"
Mains
Power Supply
TSL. R.030 RIB BON HA ND DRYER MANUAL 7
how to install
1
Drill hole 1 3/8” diameter in counter-top, if
not already cut.
8 TSL. R.030 RIB BON HA ND DRYER MANUAL
2
Fit anti-rotation washer from below basin
3
Fit fixing nut, and secure using spanner.
4
Remove cover-fixing screws from
underside of dryer motor using the
security hex key provided, and then
remove the cover.
TSL. R.030 RIB BON HA ND DRYER MANUAL 9
how to install
5
Fit the dryer motor unit to wall or cabinet,
within 18” of the dryer nozzle already
installed on the basin / countertop.
10 TSL. R.03 0 RIBB ON HAN D DRYER MANUAL
6
Thread the power cable through the
knockout in the back or base of the dryer
and feed to connector block. Connect
the cables as marked on the dryer unit.
7
Thread the sensor and earth cables
through the air-hose.
8
Feed cables into air outlet nozzle and
then through cable exit grommet.
TSL. R.030 RIB BON HA ND DRYER MANUAL 11
how to install
9
Connect the sensor cable to the 6-pin
fitting on the PCB control, and the
ground cable to the corresponding earth
connector in the dryer motor unit.
12 TSL. R.03 0 RIBB ON HAN D DRYER MANUAL
10
Connect air hose onto outlet nozzle on
dryer motor and tighten hose clamp.
11
Re-fit the dryer cover and tighten the
fixing screws.
TSL. R.030 RIB BON HA ND DRYER MANUAL 13
commissioning
Turn on the power supply to the dryer, and then test that the dryer will operate when
the user’s hands are placed within the detection range.
The motor speed and sensor range can be adjusted to suit user preference and the
environment, if required. The heater element can also be switched off if desired.
Warm air speed adjustment
1. Switch off the power, loosen the cover
screws and remove the cover.
2. Use small Phillips head screwdriver
to turn variable resistor shaft. Turn
clockwise to increase the motor
speed; turn anticlockwise to reduce
the motor speed
14 TSL. R.030 RIBBON HAND DRYER MANUAL
Sensor range adjustment
1. Switch off the power, loosen the cover
screws and remove the cover.
2. Use small Phillips head screwdriver
to adjust the variable resistor. Turn
clockwise to increase the sensitivity;
turn anti-clockwise to reduce the
range.
Heater Element Switch ON/OFF
1. Switch off the power, loosen the
cover screws and remove the cover.
2. Adjust the heater switch on the
PCB with a small plastic or wood
flat blade probe.
2-1 Slide the switch to ‘ON’ :
Enables heater
2-2 Slide the switch to ‘1’ :
Disables heater
TSL. R.030 RIB BON HA ND DRYER MANUAL 15
operation
+The user is to shake excess water off their hands.
+The user then places their hands within the detection range of the sensor to
activate the hand dryer.
+The motor will start and air is blown onto the user’s hands.
+The motor will stop when the user’s hands are removed from the detection range.
maintenance
+The hand dryer should be serviced on a regular basis to ensue long service life of
the unit.
+Isolate the unit from the power supply before any servicing or maintenance work is
carried out.
+Remove the cover by unscrewing the fixing screws on the underside of the cover.
+Remove any dust or foreign body from the air intake and (both inside and outside
the dryer). Where necessary, use a brush or vacuum cleaner.
16 TSL. R.03 0 RIBBON HAN D DRYER MANUAL
cleaning
All grades of stainless steel will stain or discolour if due care and attention is not taken.
The surface must be regularly cleaned to ensure a long service life of the hand dryer.
Use a soft cloth or sponge with a mild solution of soapy water as part of the regular
washroom janitorial routine. Do not use abrasive or cream cleaners as these will
damage the surface finish.
If the hand dryer is subjected to a highly chlorinated environment eg swimming pools
or marine coastal locations, a further treatment, in addition to the regular cleaning as
described above, is recommended by the application of a household cleaning product
containing silicone.
If further information is required, contact The Splash Lab technical team for more
detailed stainless-steel care guidelines.
TSL. R.030 RIB BON HA ND DRYER MANUAL 17
troubleshooting
Corrective Actions for Initial Installation Failures
If the dryer will not run:
+First ensure that the breaker supplying the dryer is operational. If it is, disconnect
the power and remove the dryer cover. Taking suitable precautions to avoid shock
hazard, reconnect the power and check for voltage at the terminal block. Verify
that connections are made correctly.
The dryer cycles by itself or runs constantly:
+Ensure that there is no obstruction on or in front of the IR sensor. Clean any dirt or
debris off the sensor lens. If problem persists, replace sensor.
The dryer makes a loud noise and does not run for a complete cycle:
+Ensure that the supply voltage is correct. Dryer will make a loud humming noise
if the input voltage is too high. Verify voltage requirement on unit rating label and
correct supply as required. (If circuit board module has been damaged, replace it
and the infra-red sensor module.)
The dryer runs but air stream is low pressure and/or low velocity:
+Ensure that the supply voltage is correct. Dryer will run weakly if the input voltage
is too low. Verify voltage requirement on unit rating label and correct supply as
required.
We are always looking to improve. If these did
not solve your problem please contact us and
we will endeavour to help.
Corrective Actions for Initial Installation Failures
If the dryer will not run:
+First ensure that the breaker supplying the dryer is operational. If it is, disconnect
the power and remove the dryer cover. Replace the CBM and IR sensor module.
Taking suitable precautions to avoid shock hazard, reconnect the power and
check for Voltage at the terminal block.
The IR sensor only sees close range objects:
+Ensure that there is no obstruction on or in front of the IR sensor. Clean any dirt
or debris off the sensor lens. Check variable resistor for sensor range setting, If
problem persists, disconnect the power and remove the dryer cover and replace
CBM, IR sensor module.
The heater gets hot but no air stream is produced:
+Disconnect the power. Remove the dryer cover. Check variable resistor for speed
setting Disassemble the blower- motor/ fan housing. Replace the fan motor.
Reassemble.
TSL. R.030 RIB BON HA ND DRYER MANUAL 19
troubleshooting
Corrective Actions for Initial Installation Failures
The dryer only blows cold air during a full cycle:
+Disconnect the power. Remove the dryer cover and check/ ensure heater switch
is ON. Disassemble the blower-motor/fan housing. Test the thermostat for open
circuit. Check the heater element for signs of burning or breakage. Damaged
element must be replaced.
The air stream is low pressure and velocity:
+Check the output nozzle for obstructions. If none are present, disconnect the
power. Remove the dryer cover. Remove any dust/lint buildup from intake vent
slots. Check VR for speed setting. Disassemble the blower / motor/ fan housing.
Check the motor brushes for worn condition (1 1/4” graphite remains) and replace
them, if necessary. Check motor brushes for wear; if less than 1 1/4” is remaining,
replace brushes.
20 TSL. R.030 RIBBON HAND DRYE R MANUAL
diagram
29
28
27
34
11
1
30
31
32
33
9
2
3
4
5
6
7
8
11
12
13
14
15
16
17
20
18
38
19
TSL. R.030 RIB BON HA ND DRYER MANUAL 21
24
23
22
21
26
25
spare parts & accessories
Spare parts`
1 Flexible air hose
2 Stainless steel hose clamp
3 Stainless steel motor case
4 Connector – top cap
5 Connector packing
6 Connector – bottom cap
7 Cable exit grommet
8 Sensor & cable assembly
9 Circuit board module (PCB)
10 Blower mounting bracket
11 Blower motor housing –
lower section
12Motor mounting rubber -
Lower
13 Motor
14 Heater element
15 Motor mounting rubber –
Upper
16Blower motor housing – upper section
17 Stainless steel front cover plate
18 Motor cover fixing screws
(2 required)
19 Hex wrench
20 Motor case cable entry
grommet
21 Terminal block
22 Mains cable clamp
23 Terminal block insulation plate –
Mylar
24 Earth screw
25 Motor base plate
26 Motor back plate cable entry
grommet
27 Air outlet fixing screws
28 Air outlet faceplate
29 Air outlet body
30 Anti-rotation ring
31 Sealing gasket
32 Air outlet tube / mounting
spigot
33 Anti-rotation fixing washer
34 Mounting nut
If further information is required,
contact The Splash Lab technical team
for more detailed guidelines.
22 TSL. R.03 0 RIBB ON HAN D DRYER MANUAL
warranty
We believe the future is personal. With a global mindset, we challenge conventional
restroom norms via product innovation to create considered washroom solutions for
corporate and educational spaces. We use rich raw materials, cutting-edge automation
and considered washroom design to powerfully and positively influence the lives of
people. We are The Splash Lab.
Demonstrating our commitment to quality and our belief in the strength of our designs,
we can offer the following warranties.
The Splash Lab will warrant that its products will be free of manufacturing and material
defects during normal use and environmental conditions as detailed below:
Ribbon Collection 3 years’ parts & labour
If a defect is found in normal use, The Splash Lab will, at their discretion, repair, provide
a replacement part or product, or make appropriate adjustments. Damage caused by
accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning
will void the warranty.
Non-operation of the product due to environmental conditions beyond our control,
installation error, incorrect maintenance, water quality, fair wear and tear, incorrect or
inappropriate installation, misuse and abuse is not covered by the warranty.
Proof of purchase (original sales receipt) must be provided to The Splash Lab with all
warranty claims.
The above warranty is valid for goods supplied within North America.
For goods supplied outside of North America, The Splash Lab will honour the above
stated warranty periods for the parts only.
THE SPLASH LAB DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
TSL. R.030 RIB BON HA ND DRYER MANUAL 23
contact
General information
+1 310 410 5008
5450 W 83rd St, Los Angeles CA90045
500 7th Ave, New York NY10018
Technical support
technical@thesplashlab.com
For further contact information visit:
www.thesplashlab.com
TSL. R.030 US RE V 2-01/04/19
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