Spicer Power Divider Unit Cover to Carrier Leak User Manual

Spicer

Drive Axles

ABIB-0413

Information Bulletin

Bulletin Type: Warranty/Service Information

Topic: Power Divider Unit (PDU) Cover to Carrier Leak – Warranty Photo Submission
Process

Affected Models: All Drive Axles

Effective immediately Dana Commercial Vehicle Systems Division will require a photo submission when filing warranty
claims for all power divider cover to carrier leaks
been in effect for all carrier to housing leak. To utilize the online website, customers must have access to a personal
computer (PC), the Internet and preferably a digital camera. If access to the Internet is not available, repairing dealers
can also summit copies of photos using the U.S. Mail as detailed on the last page of this bulletin. In either case:

Warranty claims will not be approved for payment until photos are made available – this applies to

both Carrier to Housing Leaks and PDU to Carrier Leaks. Photo must be of the unit being repaired, do not send a photo
that has been submitted for a different chassis, if this occurs the claim will be denied.

. This is the same process as documented in ABIB-0205, which has

®

Dana CVSD Warranty Submission
System Located on the Worldwide Web:

http:\\www.DanaCVSDWarranty.com

This bulletin contains product information.

Dana Corporation is not committed or liable for canvassing existing product.

PHOTO SUBMISSION PROCESS: USING THE INTERNET

To summit a photo on-line as part of the claim process for leaks, a Digital Camera*, PC and Internet Access is
required. Follow the steps listed below to complete this process.

*A “digital camera” is preferred; a 35mm photo can be scanned to a PC file.

Taking a Photo:

1. Using a digital or 35mm camera take a single picture of the leaking power divider cover before the repair work is
started.

a. Pictures should be taken from approximately 3 feet. This works best.
b. The picture must be clear, in focus and bright enough to show the extent of the leak

Downloading the Photo to a PC:

Download the digital or scanned picture to a file on a PC. 2.

a. The picture should not exceed 800 pixels wide at 72 dpi.
b. The picture must be in .JPG format.
c. Submit the picture to the CVSD Warranty Submission website: http:\\www.DanaCVSDWarranty.com

Reminder:

Also Note: If picture received has previously been submitted for a repair on a different chassis the current claim

Warranty Claim will not be processed until a picture is received.

will be denied.

This bulletin contains product information.

Dana Corporation is not committed or liable for canvassing existing product.

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