Speedtouch 7G, SpeedTouch 780, SpeedTouch 780 WL Installation And Setup Manual
SpeedTouch™7G
(Wireless) Residential ADSL Gateway with Voice
Installation and Setup Guide
SpeedTouch™7G
Installation and Setup Guide
Copyright
Copyright ©1999-2006 THOMSON. All rights reserved.
Distribution and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
DECT is a trademark of ETSI.
Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Ethernet™ is a trademark of Xerox Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpo-
ration in the United States and/or other countries.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and
other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incor-
porated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Other brands and product names may be trademarks or registered trademarks of their respective holders.
Document Information
Status: v1.0 (March 2006)
Reference: E-DOC-CTC-20060209-0004
Short Title: Installation and Setup Guide ST7G R6.1 (en)
Contents
E-DOC-CTC-20060209-0004 v1.0
i
Contents
About this Installation and Setup Guide ................... 1
1 Introducing the SpeedTouch™.................................... 3
2 Basic Installation ...........................................................5
2.1 Installing your SpeedTouch™......................................................... 7
2.1.1 Guided Installation........................................................................................................... 8
2.1.2 Manual Installation ........................................................................................................17
2.2 The SpeedTouch™ Setup CD........................................................ 19
2.3 SpeedTouch™ Connection Essentials .......................................... 20
2.4 Connections Overview and Powering .......................................... 21
2.4.1 Installing USB drivers....................................................................................................22
2.4.2 Wireless Setup ............................................................................................................... 24
2.4.3 DECT Setup .................................................................................................................... 25
2.5 Basic Security .............................................................................. 27
3 Web-Based User Interface.......................................... 29
4 Troubleshooting.......................................................... 31
4.1 Checking the Hardware................................................................ 32
4.2 LED Diagnostics ........................................................................... 33
4.3 Web Diagnostics .......................................................................... 36
Contents
E-DOC-CTC-20060209-0004 v1.0
ii
4.4 SpeedTouch™ Setup CD Troubleshooting ................................... 38
4.5 Wireless Setup Troubleshooting .................................................. 41
4.6 Easy Setup Troubleshooting ........................................................ 42
4.7 Reset to Factory Defaults ............................................................ 43
About this Installation and Setup Guide
1
E-DOC-CTC-20060209-0004 v1.0
About this Installation and Setup Guide
Used symbols The following symbols are used in this Installation and Setup Guide:
Terminology Generally, the SpeedTouch™7G(i) will be referred to as SpeedTouch™ in this
Installation and Setup Guide.
Documentation and
software updates
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For suggestions regarding this document, please contact
documentation.speedtouch@thomson.net
.
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at: w
ww.speedtouch.com.
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
!
A caution warns you about potential problems or specific precautions that
need to be taken.
About this Installation and Setup Guide
2
E-DOC-CTC-20060209-0004 v1.0
3
E-DOC-CTC-20060209-0004 v1.0
Chapter 1
Introducing the SpeedTouch™
1 Introducing the SpeedTouch™
Introduction In a minute you will be able to access the Internet using your
SpeedTouch™ (Wireless) Residential ADSL Gateway with Voice over IP (VoIP).
This Installation and Setup Guide will show you how to set up your SpeedTouch™
and how to connect a computer or a local area network (LAN) to the Internet.
Identifying your
SpeedTouch™
The label on the bottom of your SpeedTouch™ informs you about the
SpeedTouch™’s:
Product name
Model number
Serial number
Power requirements
DSL variants The SpeedTouch™ comes in two ADSL variants:
POTS: The SpeedTouch™7G connects to an analogue Plain Old Telephone
Service (POTS) line.
ISDN: The SpeedTouch™7Gi connects to an Integrated Service Digital
Network (ISDN) line, enabling residences with an ISDN line to use the ADSL
service.
You can easily identify your variant by checking the product name printed on the
label on the bottom of your SpeedTouch™.
!
Do not remove or cover the label.
The ... variant supports ...
POTS ADSL
ADSL2
ADSL2+
RE-ADSL
ISDN ADSL
ADSL2
ADSL2+
!
Only use the SpeedTouch™ variant which is appropriate for the DSL service
provided to your premises.
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Chapter 1
Introducing the SpeedTouch™
SpeedTouch™ Setup
CD
Your SpeedTouch™ comes with a Setup CD.
If you insert the CD into a Microsoft Windows PC or Mac OS X computer:
The first time, an intuitive SpeedTouch™ Quick-Install Wizard will guide you
through the hardware setup of your SpeedTouch™ and will help you to
connect to the Internet.
See “2.1 Installing your SpeedTouch™” on page 7 for more information.
For future reference, the SpeedTouch™ CD Menu provides links to all contents
See “2.2 The SpeedTouch™ Setup CD” on page 19 for more information.
SpeedTouch™ Home
Install Wizard
The SpeedTouch™ Home Install Wizard has been designed to help you on the
Internet very quickly.
First, the wizard tries to detect your SpeedTouch™. As soon as you have connected
your SpeedTouch™ to your computer, the wizard configures your SpeedTouch™
and - if necessary - your computer.
The Home Install Wizard was designed for Microsoft Windows operating systems
and Mac OS X - in the latter case provided you use a wired connection to your
SpeedTouch™.
You can start the SpeedTouch™ Home Install Wizard:
Automatically from the SpeedTouch™ Quick Install Wizard when you insert
the SpeedTouch™ Setup CD into a computer for the first time.
See “2.1 Installing your SpeedTouch™” on page 7 for more information.
From the SpeedTouch™ CD Menu Home page, via Run Quick Installation. This
will in fact re-run the Quick-Install Wizard and subsequently start the Home
Install Wizard as if you started the Setup CD for the first time.
From the SpeedTouch™ CD Menu Maintenance page, via Reconfigure my
SpeedTouch™.
If you do not want to use the guided installation procedure, you can also
install and configure your SpeedTouch™ manually. See “2.1.2 Manual
Installation” on page 17 for more information.
5
E-DOC-CTC-20060209-0004 v1.0
Chapter 2
Basic Installation
2 Basic Installation
Before you begin Make sure you read the safety instructions and regulatory notices first. You can find
the safety instructions on the Setup CD (see “2.1 Installing your SpeedTouch™” on
page 7). They may also be provided as a printed booklet.
ADSL service The ADSL service must be up and running on your telephone line.
If both conventional telephone and ADSL service are simultaneously available from
the same copper pair, you will need a central splitter or distributed filters for
decoupling ADSL and telephone signals.
Computer requirements To connect computer(s) via Ethernet, make sure the computer are equipped
with an Ethernet network interface card (NIC).
To connect a computer via USB, you need a free USB port on the computer or
a connected USB hub.
For wireless networking, you will need a wireless 802.11 b/g compatible client
adapter for each computer you intend to connect wirelessly.
Wireless client
adapters
You can use one of the following wireless client adapters:
SpeedTouch™110g CardBus
SpeedTouch™121g USB adapter
Any other Wi-Fi certified WLAN client
Internet connection
details
You need the following connection details from your Internet Service Provider (ISP):
Your ISP’s method for connecting to the Internet (for example PPPoE)
The VPI/VCI (for example 8/35)
Your user name and password to connect to the Internet
You must have received this information when you subscribed to DSL at your
Internet Service Provider (ISP). You will be prompted for this information at a given
step in the installation procedure.
!
Public telephone lines carry voltages that can cause electric shock. Only try
to set up splitter/filters that have been designed to be installed by
unqualified personnel. For further assistance, contact your Internet Service
Provider.
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Chapter 2
Basic Installation
VoIP connection details If you want to be able to make phone calls over the Internet, you will need following
details for your VoIP connection:
A user account at your VoIP Service Provider
The server settings of your VoIP Service
You will be prompted for this information at a given step in the installation
procedure. If this is not the case, you can configure the VoIP settings using the
SpeedTouch™ web pages, see “3 Web-Based User Interface” on page 29 for more
information.
These settings may be provided by your Internet Service Provider.
7
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Chapter 2
Basic Installation
2.1 Installing your SpeedTouch™
Internet connectivity
setup
There are different ways to set up your SpeedTouch™. The best way depends on
your operating system.
If you use the following
operating system
the recommended way to set up your
SpeedTouch™ is
Microsoft Windows (98 SE,
Millennium, 2000 or XP)
the Home Install Wizard, as described in
“2.1.1 Guided Installation” on page 8.
Mac OS X, provided you use a
wired connection to your
SpeedTouch™
Any operating system
(provided you have IP
connectivity)
the Easy Setup, as described in “2.1.2 Manual
Installation” on page 17.
Mac OS X, wirelessly
connected to your
SpeedTouch™ and provided
you have IP connectivity
If you are using Microsoft Windows XP, you can also use the Microsoft
Windows XP Internet Gateway Device (IGD) Control Agent for UPnP, as
described in the SpeedTouch™ User’s Guide.
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Chapter 2
Basic Installation
2.1.1 Guided Installation
Introduction On the CD, a Quick-Install Wizard is provided that will guide you through the first
installation and setup of your SpeedTouch™.
The Quick-Install Wizard will:
Provide important safety and regulatory information.
Show you how to make the necessary connections to your SpeedTouch™.
Show you how to turn on your device.
Prepare you to smoothly run the SpeedTouch™ Home Install Wizard.
The subsequent SpeedTouch™ Home Install Wizard will then prepare your
SpeedTouch™ and your local computer(s) to connect to the Internet.
The Home Install Wizard will:
Guide you through connecting your computer(s) to your SpeedTouch™.
Prepare the SpeedTouch™ to connect to the Internet.
Connecting the cables:
wait!
Do not plug in any cables until you are prompted to do so by the SpeedTouch™
Quick-Install Wizard and/or the SpeedTouch™ Home Install Wizard.
Starting the CD for the
first time
To start the SpeedTouch™ Setup CD Menu:
1 Insert the Setup CD into your computer's CD-ROM or DVD-ROM drive.
Microsoft Windows: The CD should autostart.
Mac OS X: Double-click Menu in the window with the content of the CD.
2 Select the language of your choice and click OK.
3 The procedure continues with the SpeedTouch™ Quick-Install Wizard.
Proceed with “ Quick-Install Wizard” on page 9.
!
You need administrative rights to run the applications on the Setup CD on a
Microsoft Windows 2000 or XP operating system, or Mac OS X computer.
If not, see ”The SpeedTouch™ CD does not start automatically”
on page 38.
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Chapter 2
Basic Installation
Quick-Install Wizard The SpeedTouch™ Quick-Install Wizard guides you through the first setup of your
SpeedTouch™.
Proceed as follows:
1 On the Welcome page, click Next to continue.
2 Select your SpeedTouch™ from the list of supported devices and click Next.
The SpeedTouch™ Safety Instructions and Regulatory Notices are displayed.
If you ran the CD on this computer before, the Quick-Install Wizard is
not shown; the CD menu appears instead (see “2.2 The SpeedTouch™
Setup CD” on page 19 for more information).
A product picture helps you to easily identify your SpeedTouch™. If
you are not sure what device you have, check the label on the bottom
of your SpeedTouch™.
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Chapter 2
Basic Installation
3 Scroll down and read all the instructions carefully, select I have read and I fully
understand the Safety Instructions and Regulatory Information to confirm
your reading, and then click Next.
4 Subsequent screens guide you through the preliminary hardware setup of
your SpeedTouch™.
Follow all the instructions carefully and click Next each time your are ready to
proceed.
As soon as all the required preliminary connections to your SpeedTouch™
have been made, and your SpeedTouch™ is turned on and initialized, the final
steps in the Quick-Install Wizard will:
Make all information readily available to let the Home Install Wizard
configure your SpeedTouch™ to connect to the Internet.
See “ Internet connection details” on page 5 for an overview of
information you must have readily available.
Start the SpeedTouch™ Home Install Wizard.
5 Click Set up my SpeedTouch to continue.
6 The procedure continues with the SpeedTouch™ Home Install Wizard.
Proceed with “ Home Install Wizard” on page 11.
!
Your SpeedTouch™ is designed and tested to meet the latest safety
standards. However, to ensure safe use of this product, it is important
that you carefully read and comply with the Safety Instructions and
Regulatory Notices shown and/or available in the Safety and
Regulatory booklet before you install the SpeedTouch™.
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