Speedtouch 716v5 Installation And Setup Manual
SpeedTouch™716v5 WL
SpeedTouch™716v5 (WL)
(Wireless) Residential ADSL Gateway with VoIP (SIP)
Installation and Setup Guide
Release R5.3.2
SpeedTouch™
716
v5 (WL)
Installation and Setup Guide
R5.3.2
Copyright
Copyright ©1999-2005 THOMSON. All rights reserved.
Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpo-
ration in the United States and/or other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and
other countries.
Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo-
rated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Ethernet™ is a trademark of Xerox Corporation.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
Other products may be trademarks or registered trademarks of their respective manufacturers.
Document Information
Status: v2.0 (July 2005)
Reference: E-DOC-CTC-20050401-0007
Short Title: Installation and Setup Guide ST716
v5 (WL) R5.3.2 (en)
Contents
E-DOC-CTC-20050401-0007 v2.0
i
Contents
About this Installation and Setup Guide ................... 1
1 Introducing the SpeedTouch™.................................... 3
2 Basic Installation ...........................................................5
2.1 Setting Up your SpeedTouch™ ...................................................... 6
2.2 First Time Installation .................................................................... 7
2.2.1 Guided Installation........................................................................................................... 8
2.2.2 Manual Installation ........................................................................................................17
2.3 The SpeedTouch™ Setup CD........................................................ 19
2.4 SpeedTouch™ Connections Essentials......................................... 21
2.5 Connections Overview and Powering .......................................... 22
2.5.1 Installing USB drivers.................................................................................................... 23
2.5.2 Wireless Setup ...............................................................................................................25
2.6 Basic Security .............................................................................. 26
3 Web-Based User Interface.......................................... 29
Contents
E-DOC-CTC-20050401-0007 v2.0
ii
4 Internet Connection Troubleshooting....................... 31
4.1 Checking the Hardware................................................................ 32
4.2 LED Diagnostics ........................................................................... 33
4.3 Web Diagnostics .......................................................................... 35
4.4 SpeedTouch™ Setup CD Troubleshooting ................................... 37
4.5 Wireless Setup Troubleshooting .................................................. 40
4.6 Easy Setup Troubleshooting ........................................................ 41
About this Installation and Setup Guide
1
E-DOC-CTC-20050401-0007 v2.0
About this Installation and Setup Guide
Used symbols
Terminology
Generally, the SpeedTouch™716v5(i) and the SpeedTouch™ 716v5(i) WL will be
referred to as SpeedTouch™ in this Installation and Setup Guide.
Documentation and
software updates
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For suggestions regarding this document, please contact
documentation.speedtouch@thomson.net
.
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at:
www.speedtouch.com
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
!
A caution warns you about potential problems or specific precautions that
need to be taken.
About this Installation and Setup Guide
2
E-DOC-CTC-20050401-0007 v2.0
3
E-DOC-CTC-20050401-0007 v2.0
Chapter 1
Introducing the SpeedTouch™
1 Introducing the SpeedTouch™
Introduction In a minute you will be able to access the Internet using your
SpeedTouch™716
v5(i) (WL) (Wireless) Residential ADSL Gateway with Voice over IP
(VoIP).
This Installation and Setup Guide will show you how to set up your SpeedTouch™
and how to connect a computer or a local area network (LAN) to the Internet.
Identifying your
SpeedTouch™
The label on the bottom side of your SpeedTouch™, informs you on the
SpeedTouch™’s:
Product name
Model number
Serial number
Power requirements
DSL variants The SpeedTouch™ comes in two ADSL flavours:
The ADSL POTS variant: The SpeedTouch™716v5 (WL) connects to an
analogue Plain Old Telephone Service (POTS) line.
The ADSL ISDN variant: The SpeedTouch™716v5i (WL) connects to an
Integrated Service Digital Network (ISDN) line, enabling residences with an
ISDN line to use the ADSL service.
The POTS variant supports ADSL, ADSL2, RE-ADSL, and ADSL2+. The ISDN variant
supports ADSL, ADSL2, and ADSL2+.
You can easily identify your variant by checking the product name printed on the
label on the bottom of your SpeedTouch™.
!
Do not remove, nor cover the marking label.
!
Use only the SpeedTouch™ variant which is appropriate for the DSL service
provided to your premises.
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E-DOC-CTC-20050401-0007 v2.0
Chapter 1
Introducing the SpeedTouch™
SpeedTouch™ Setup
CD
Your SpeedTouch™ is delivered with a Setup CD.
If you insert the CD on a Microsoft Windows PC or Mac OS X computer:
The first time, an intuitive SpeedTouch™ Quick Installation Wizard will guide
you through the hardware setup of your SpeedTouch™ and will help you to
connect to the Internet.
See “2.2 First Time Installation” on page 7 for more information.
For future reference, the SpeedTouch™ CD Menu provides links to all contents
See “2.3 The SpeedTouch™ Setup CD” on page 19 for more information.
In case of another operating system a set of subdirectories allows you to easily
browse for user documentation, SpeedTouch™ system software, service templates,
etcetera.
SpeedTouch™ Home
Install Wizard
The SpeedTouch™ Home Install Wizard has been designed to help you on the
Internet in a flash.
First, the wizard will try to detect your SpeedTouch™. After connecting your
computer, the wizard will configure your SpeedTouch™ and - if necessary - your
computer.
The Home Install Wizard was designed for Microsoft Windows operating systems
and Mac OS X - in the latter case provided you will use a wired connection to your
SpeedTouch™.
You can launch the SpeedTouch™ Home Install Wizard:
Automatically from out the SpeedTouch™ Quick Installation Wizard when you
insert the SpeedTouch™ Setup CD in a computer for the first time.
See “2.2 First Time Installation” on page 7 for more information.
From the SpeedTouch™ CD Menu Home page, via Run Quick Installation. This
will in fact re-run the Quick Installation Wizard and subsequently start the
Home Install Wizard as if you launch the Setup CD for the first time.
From the SpeedTouch™ CD Menu Maintenance page, via Reconfigure my
SpeedTouch™.
If you do not want to use the guided installation procedure, you can also
fully manual install and configure your SpeedTouch™. See “2.2.2 Manual
Installation” on page 17 for more information.
Chapter 2
Basic Installation
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E-DOC-CTC-20050401-0007 v2.0
2 Basic Installation
Before you begin Make sure to read the safety instructions and regulatory notices first. The safety
instructions can be found on the Setup CD (see “2.2 First Time Installation” on
page 7) and/or may also be provided as printed booklet.
ADSL service The ADSL service must be up and running on your telephone or ISDN line.
If both telephone and ADSL service are simultaneously available from the same
copper pair, you will need a central splitter or distributed filters for decoupling
ADSL and telephone signals.
Computer requirements To connect computer(s) via Ethernet, make sure the computer(s) are equipped with
an Ethernet network interface card (NIC).
To connect a computer via USB, you need a free USB port on the computer or a
connected USB hub.
For wireless networking, you will need a wireless 802.11 b/g compatible client
adapter for each computer you intend to connect wirelessly.
As wireless client adapter, you can:
Use a provided SpeedTouch™110g CardBus.
Use a provided SpeedTouch™120g USB adapter (with cable).
Plug a provided SpeedTouch™121g adapter directly into your computer’s USB
port (without cable).
Use any other Wi-Fi certified WLAN client.
What you need from
your ISP
Following configuration parameters are provided by your ISP:
Your ISP’s connection service model (for example PPPoE)
VPI/VCI (for example 8/35)
Your user name and password to connect to the Internet
!
Public telephone lines carry voltages that can cause electric shock. Only try
to set up splitter/filters that have been designed to be installed by
unqualified personnel. For further assistance, contact your service provider.
Chapter 2
Basic Installation
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E-DOC-CTC-20050401-0007 v2.0
2.1 Setting Up your SpeedTouch™
SpeedTouch™ housing The SpeedTouch™ can be mounted on a wall, setup upright or simply be placed as
a desktop.
Wall mount You can mount the SpeedTouch™ on a wall or other vertical surface:
Proceed as follows:
1 Drill two holes in the wall or other vertical surface where you want to place the
SpeedTouch™.
2 Fasten two screws in the wall holes. The screws should protrude five
millimetres from the surface of the wall.
3 Attach your SpeedTouch™ on the wall using the two mounting slots on the
bottom side.
Stand-up To setup the SpeedTouch™ in an upright position, use the provided cradle (if
available).
If you install the SpeedTouch™ onto plasterboard, use dowels to
secure the screws. Otherwise the strain of the cables connected to the
SpeedTouch™ rear panel connectors could pull the SpeedTouch™
from the wall.
Chapter 2
Basic Installation
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E-DOC-CTC-20050401-0007 v2.0
2.2 First Time Installation
Internet connectivity
setup
There are different ways of setting up Internet connectivity on your SpeedTouch™.
The best way depends on your operating system.
If you use following
operating system
the recommended way to setup your
SpeedTouch™ is
MS Windows (98 SE,
Millennium, 2000 or XP)
the Home Install Wizard, as described in
“2.2.1 Guided Installation” on page 8.
Mac OS X, provided you will
use a wired connection to
your SpeedTouch™
Any operating system
(provided you have IP
connectivity)
the Easy Setup, as described in “2.2.2 Manual
Installation” on page 17: Open your web
browser, the SpeedTouch™ HTTP intercept will
do the rest.
Mac OS X, wirelessly
connected to your
SpeedTouch™ and provided
you have IP connectivity
If you are using MS Windows XP, it is also be possible to use the MS
Windows XP Internet Gateway Device (IGD) Control Agent for UPnP, as
described in the SpeedTouch™ User’s Guide.
Chapter 2
Basic Installation
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E-DOC-CTC-20050401-0007 v2.0
2.2.1 Guided Installation
Introduction On the CD a Quick Installation Wizard is provided that will guide you through the
first installation and set-up of your SpeedTouch™.
The Quick Installation Wizard will:
Provide important safety information and regulatory information.
Show you how to make the necessary connections to your SpeedTouch™.
How to turn on your device.
Prepare you to smoothly run the SpeedTouch™ Home Install Wizard.
The subsequent SpeedTouch™ Home Install Wizard will then prepare your
SpeedTouch™ and your local computer(s) for connecting to the Internet.
The Home Install Wizard will:
Guide you through connecting your computer(s) to your SpeedTouch™.
Prepare the SpeedTouch™ for connecting to the Internet.
IMPORTANT NOTICE Do not make any connections to your SpeedTouch™ until you are instructed to do
so by the SpeedTouch™ Quick Installation Wizard and/or the SpeedTouch™ Home
Install Wizard.
Launching the CD for
the first time
To launch the SpeedTouch™ Setup CD Menu:
1 Insert the Setup CD in your computer's CD-ROM or DVD-ROM drive.
On MS Windows: The CD should autostart.
On Mac OS X: Double-click Menu in the window with the content of the
CD.
2 In the Choose Language window, select the language of your choice and click
OK.
3 The procedure continues with the SpeedTouch™ Quick Installation Wizard.
Proceed with “ Quick Installation Wizard” on page 9.
!
To be able to run the applications on the Setup CD on an MS Windows 2000,
an MS Windows XP operating system, or Mac OS X computer, you need
administrative rights.
If not, refer to ”The SpeedTouch™ CD does not start
automatically” on page 37.
Chapter 2
Basic Installation
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E-DOC-CTC-20050401-0007 v2.0
Quick Installation
Wizard
Proceed as follows:
1 The SpeedTouch™ Quick Installation Wizard will guide you through the first
setup of your SpeedTouch™.
On the Welcome page, click Next to continue.
2 Select your SpeedTouch™ product from the list of supported devices.
Click Next to continue.
If you ran the CD on this computer before, the Quick Installation
Wizard is not shown; instead the CD menu pops up.
To easily identify your SpeedTouch™ a product picture is shown. If
you are not sure what device you have, check the label on the bottom
side of your SpeedTouch™.
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