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510v4
User Manual
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Speedtouch 510v4, 546 User Manual

SpeedTouch™510v4
Residential ADSL Gateway
User’s Guide
Release R4.3
SpeedTouch™
510
User’s Guide
R4.3.1
Copyright
Copyright ©1999-2005 THOMSON. All rights reserved.
Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
Thomson Telecom Belgium Prins Boudewijnlaan, 47 B-2650 Edegem Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON. Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpora-
tion in the United States and/or other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated. Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other
countries.
Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo-
rated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation. Ethernet™ is a trademark of Xerox Corporation. UPnP™ is a certification mark of the UPnP™ Implementers Corporation. Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
Other products may be trademarks or registered trademarks of their respective manufacturers.
Document Information
Status: v1.0 (May 2005) Reference: E-DOC-CTC-20050429-0095 Short Title: User’s Guide ST510
v4 R4.3.1
Contents
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Contents
About this User’s Guide .............................................. 1
1 Your SpeedTouch™ ...................................................... 3
1.1 SpeedTouch™ Features .................................................................. 4
1.1.1 Hardware Specifications.................................................................................. 5
1.1.2 Software Features .......................................................................................... 6
1.2 SpeedTouch™ LED Behaviour ........................................................ 8
1.3 How to Access your SpeedTouch™.............................................. 10
1.3.1 Access via the Web Interface......................................................................... 11
1.3.2 Access via CLI ............................................................................................. 12
1.3.3 Access via FTP ............................................................................................ 14
1.3.4 Remote Assistance ....................................................................................... 17
2 Local Network Setup ..................................................19
3 Internet Connectivity Dial-In Clients .........................21
3.1 SpeedTouch™ Web Pages ............................................................ 23
3.2 IGD Control Agent ....................................................................... 25
3.3 MS Windows XP BroadBand Connection ..................................... 27
3.4 Mac OS X PPPoE Dial-in Client .................................................... 31
4 SpeedTouch™ Web Interface .................................... 33
Contents
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4.1 Navigation .................................................................................... 34
4.1.1 Menu .......................................................................................................... 35
4.1.2 Language Bar............................................................................................... 36
4.1.3 Navigation Bar ............................................................................................. 37
4.1.4 Notification Area .......................................................................................... 38
4.1.5 Tasks.......................................................................................................... 39
4.2 Home ............................................................................................ 40
4.3 SpeedTouch ................................................................................. 41
4.3.1 Information.................................................................................................. 42
4.3.2 SpeedTouch™ Easy Setup .............................................................................. 43
4.3.3 Restart........................................................................................................ 44
4.3.4 Configuration ............................................................................................... 45
4.3.5 Backup & Restore......................................................................................... 46
4.3.6 Reset to Factory Defaults .............................................................................. 47
4.3.7 Event Logs .................................................................................................. 48
4.3.8 Update........................................................................................................ 49
4.4 Broadband Connection................................................................. 50
4.4.1 Connectivity Check....................................................................................... 51
4.4.2 DSL Connection ........................................................................................... 52
4.4.3 Internet Services .......................................................................................... 53
4.4.4 Internet Service Settings ............................................................................... 54
4.5 Toolbox ........................................................................................ 55
4.5.1 Remote Assistance ....................................................................................... 56
4.5.2 Game & Application Sharing .......................................................................... 57
4.5.3 Defined Games & Applications ....................................................................... 58
4.5.4 Game or Application Definition....................................................................... 59
4.5.5 New Game or Application.............................................................................. 60
4.5.6 Firewall ....................................................................................................... 61
4.5.7 Dynamic DNS .............................................................................................. 62
4.5.8 User Management ........................................................................................ 63
4.5.9 Edit User ..................................................................................................... 64
4.5.10 Change Default User..................................................................................... 65
4.5.11 Add User..................................................................................................... 66
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4.6 Home Network ............................................................................. 67
4.6.1 Devices....................................................................................................... 68
4.6.2 Device Settings............................................................................................ 69
4.6.3 Assign Public IP ........................................................................................... 70
4.6.4 Interfaces .................................................................................................... 71
4.6.5 Interface Settings ......................................................................................... 72
4.6.6 DHCP Pool................................................................................................... 73
5 Software Upgrade....................................................... 75
5.1 Upgrade Wizard on Setup CD....................................................... 76
6 Troubleshooting.......................................................... 79
6.1 General SpeedTouch™ Troubleshooting ...................................... 80
6.1.1 Ethernet Troubleshooting............................................................................... 81
6.1.2 Upgrade Troubleshooting............................................................................... 82
6.2 UPnP™ on Windows XP Systems................................................. 83
6.3 Reset to Factory Defaults ............................................................ 85
Contents
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About this User’s Guide
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About this User’s Guide
Used Symbols
Terminology
Generally, the SpeedTouch™510v4(i) will be referred to as SpeedTouch™ in this User’s Guide.
Typographical
Conventions
In interactive input and output, typed input is displayed in a bold font and commands are displayed
like this.
Comments are added in italics.
Example:
Documentation and
software updates
THOMSON continuously develops new solutions, but is also committed to improve its existing products.
For more information on THOMSON's latest technological innovations, documents and software releases, visit us at:
www.speedtouch.com
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
!
A caution warns you about potential problems or specific precautions that need to be taken.
=>language list CODE LANGUAGE VERSION FILENAME en* english 4.2.0.1 <system>
Only one language is available
About this User’s Guide
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Chapter 1
Your SpeedTouch™
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1 Your SpeedTouch™
Introduction With the SpeedTouch™510v4(i) Residential ADSL Gateway you can surf the Internet
at high speed.
Installation For more information on how to set up your SpeedTouch™, installation and wiring
and how to do a first Internet connection setup, refer to the provided Installation and Setup Guide.
Contents This User’s Guide will assist you in configuring your SpeedTouch™.
Safety instructions Before connecting the SpeedTouch™, please read the SpeedTouch™ Quick Installation
Guide and the Safety Instructions and Regularity Notices.
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Your SpeedTouch™
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1.1 SpeedTouch™ Features
Introduction Your SpeedTouch™ offers you a wide range of outstanding features.
In this section you will find a comprehensive overview of the:
Hardware Specifications
Software Features
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1.1.1 Hardware Specifications
Gateway Integrated multi-mode ADSL modem, supporting:
ADSL over POTS for a SpeedTouch™ADSL/POTS variant)
ADSL over ISDN for a SpeedTouch™ ADSL/ISDN variant)
Physical interfaces WAN: One RJ-11 port for ADSL/POTS or ADSL/ISDN connection
LAN: Depending on the variant you purchased, your SpeedTouch™ is equipped
with:
A single RJ-45 port for Ethernet connection (10/100Base-T)
A four RJ-45 port 10/100Base-T Ethernet switch
Power inlet
LEDs LED indicators for all interfaces
Power requirement Power supply: Depending on the variant you purchased 9V DC or 15V AC, 1000mA
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1.1.2 Software Features
ADSL compliance If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless
ADSL)
If ISDN in overlay: G.handshake, G.dmt
ATM features Up to 16 simultaneous PVCs, allowing multiple simultaneous destinations
ATM QoS per PVC: CBR, VBR-rt, VBR-nrt, UBR
RFC 1483 / 2684 multiprotocol encapsulation over AAL5 / ATM: both LLC /
SNAP and VC-based multiplexing supported
Bridging features Multiport self-learning transparent bridge per IEEE 802.1D for LAN interconnect
Remote bridge ports are isolated from each other
Pre-defined bridge filters to WAN (no filter, no CPE-to-WAN broadcast, PPPoE
only) and to LAN (no filter, multicast filter)
Routing features Multi-port (up to 16 PVCs) router
Static routing, automatic routes (PPP, LAN)
IP address multi-homing
Services UPnP with NAT traversal capability:
enables game technologies (Xbox live, Direct X, and many others)
enables conferencing functions of Microsoft Messenger
Transparent bridging (IEEE802.1D)
PPPoE routing/bridging with integrated PPP Relay
PPPoA routing, PPPoA-to-PPTP relaying
IP routing with static routing, packet classified routing and residential RIP
Hyper-NAT with virtual server mapping (for instance for Web, FTP, Mail
servers) and ALGs (such as NetMeeting, MSN Messenger, VPN passthrough, and others)
Quality of Service:
IP QoS
Integrated Dynamic DNS client
Security PAP (RFC1334), CHAP (RFC1994) for PPP session
Integrated Stateful Inspection Firewall
Multi-level SpeedTouch™ access policies, Digest Authentication
Configuration Home Install Wizard, Easy Setup wizard
Intuitive web-based GUI (HTTP/HTTPs)
Advanced configuration via telnet - Command Line Interface (CLI)
Remote management access control
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Management Multi-level user protection, Event logging
DHCP server, client and relay, DHCP-to-PPP spoofing
DNS server, client and relay
Time synchronization:
SNTPv1, SNTPv2, SNTPv3 and SNTPv4
System logging
SNMPv1 agent with MIB-II
Firmware upgradeable via upgrade wizard on Setup CD
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1.2 SpeedTouch™ LED Behaviour
Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its top panel, indicating the
state of the device during normal operation.
Following table shows the meaning of the different LEDs:
Alert condition LED In addition to normal operation behaviour, the Power/System LED may also indicate
following startup or error conditions:
(*) Power On Self Test (POST)
Indicator Description
Logo Name Colour State
Power/ System
Off Power off
Green On Power on, normal operation
DSL/ WAN
Off No DSL line
Amber Flashing DSL line synchronisation pending
On DSL line synchronised
Green/ Amber
Toggling DSL line synchronised and end-to-
end connection pending
Green On DSL line synchronised and end-to-
end connection active
LAN Off No Ethernet link
Green On Ethernet link
Indicator Description
Name Colour Status
Power/ System
Off Power off
Amber Flashing Power on, BOOTP status
On Power on, POST (*) pending
Red On Power on, POST (*) failed
Green Flashing Power on, Back-to-Defaults status
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Ethernet LEDs A LED may be provided per Ethernet port to indicate link integrity (or activity).
Depending on the SpeedTouch™ product you are using, a second LED (A) may be provided to indicate the 10/100Base-T selection:
Indicator Description
Name LED Status
A (Optional)
Integrity
(Activity)
Off No connection on this port
On Ethernet link up
Flashing Data is flowing from/to this port
B 10/100Base-T Off 10Base-T Ethernet connection
On 100Base-T Ethernet connection
AB
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1.3 How to Access your SpeedTouch™
Access methods Your SpeedTouch™ is accessible in one of following ways:
Access Method Can be used to:
Web Configure your SpeedTouch™ via HTTP or
HTTPS.
For more information, see “1.3.1 Access via
the Web Interface” on page 11.
Command Line Interface (CLI) Fine tune your SpeedTouch™ configuration.
For more information, see “1.3.2 Access via
CLI” on page 12.
File Transfer Protocol (FTP) Backup and restore data on your SpeedTouch™.
For more information, see “1.3.3 Access via
FTP” on page 14.
Remote Assistance Allow a remote user to help you configuring
your SpeedTouch™. For more information, see “1.3.4 Remote
Assistance” on page 17.
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1.3.1 Access via the Web Interface
Procedure To access the SpeedTouch™ via the web interface:
1 Open a web browser.
2 In the address bar type your SpeedTouch™’s IP address or DNS host name, by
default that is ‘http://speedtouch.lan’ or ‘192.168.1.254’.
3 As a result the SpeedTouch™ Home page appears, from where you can navigate
to all the configurable aspects of the SpeedTouch™.
For more information on the web pages, see “4 SpeedTouch™ Web Interface” on
page 33.
You can access the pages via the http protocol. For remote assistance the secure version, https, in combination with certificates is used; provide your ISP with the https link, user name and password before he can log on to the pages. For more information, see “1.3.4 Remote
Assistance” on page 17.
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1.3.2 Access via CLI
Command Line
Interface (CLI)
You can access the Command Line Interface (CLI) via:
A Telnet session
This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the connected PC must have an IP address in the same subnet.
Quote site commands (over FTP)
For more information, see “ Quote site command” on page 16.
For information on CLI commands, see the SpeedTouch™ CLI Reference Guide.
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Teln e t s essi o n Proceed as follows:
1 Open a telnet application.
2 Connect to your SpeedTouch™. .
3 Enter your SpeedTouch™ security user name and password.
4 As soon as you’ve opened a session to the CLI, the SpeedTouch™ banner is
displayed, followed by the CLI prompt, as shown in the example below:
You can use the Command Prompt window.
In Windows XP for instance:
1 On the Windows task bar, click Start.
2 Select (All) Programs > Accessories > Command Prompt.
In the Command Prompt window:
At the prompt, type
telnet followed by the IP address of your
SpeedTouch™ (default is 192.168.1.254).
The default user is ‘Administrator’ and the default password is blank.
Username : Administrator
-----------------------------------------------------------------------
­* ______ SpeedTouch * ___/_____/\ * / /\\ Version 5.3 * _____/__ / \\ * _/ /\_____/___ \ Copyright (c) 1999-2005, * // / \ /\ \ THOMSON * _______//_______/ \ / _\/______ * / /\ \ / // /\ * __/ / \ \ / / / / _\__ * / / / \_______\/ / / / / /\ * /_/______/___________________/ /________/ /___/ \ * \ \ \ ___________ \ \ \ \ \ / * \_\ \ / /\ \ \ \ \___\/ * \ \/ /\ \\ \/ * \_____/ / \ \ \________\/ * /__________/ \ \ / * \ _____ \ /_____\/ * \ / /\ \ /___\/ * /____/\\/ * \ \ /___\/ * \____\/
----------------------------------------------------------------------­{Administrator}=>
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1.3.3 Access via FTP
File Transfer Protocol
(FTP)
You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP), in order to:
Restore or backup configuration files, templates or language packs.
Upgrade your configuration or firmware.
File system The SpeedTouch™ file system is stored on nonvolatile memory, and contains the
SpeedTouch™ software, service template files and (optionally) default setting files.
FTP session To open an FTP session:
1 Open a Command Prompt window.
2 At the prompt, type ftp followed by the IP address of your SpeedTouch™
(default is 192.168.1.254).
3 Enter your SpeedTouch™ security user name and password.
4 The example below shows an FTP session to the SpeedTouch™ file system:
File system structure The structure of the file system is very simple: It consists of a single root directory
called root and a subdirectory called dl.
The root directory contains:
all the necessary files for the SpeedTouch™ to boot correctly
the dl directory
The dl (download) directory contains the software image.
In Windows XP for instance:
1 On the Windows task bar, click Start.
2 Select (All) Programs > Accessories > Command Prompt.
The default user is ‘Administrator’ and the default password is blank.
If you made changes to the SpeedTouch™ configuration and saved them, a user.ini configuration settings file is created in the dl subdirectory.
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File system access
rights
On the different directories you have following privileges:
Common FTP
commands
Depending on the access rights you have on a directory, you can use one of following commands:
Directory Access rights
root NO read/write
dl read/write
Command... You can use to...
cd access another directory than the one currently open.
Example: ftp>cd dl.
dir list the directory files.
Example: ftp>dir.
bin set the transfer mode to ‘binary’.
hash turn on the hashing option.
put upload files.
Example: ftp>put C:/MyBackupFiles/user.ini.
A configuration file must be uploaded to the dl directory.
get download files.
Example: ftp>get user.ini.
Downloading the configuration file must be done from the dl directory.
delete delete files.
bye quit FTP.
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FTP file t ra n s fe r To allow correct file transfers, set the transfer mode to “binary”: At the ftp prompt,
type bin and press Enter.
Example:
Quote site command All the CLI commands can be executed from within an FTP session. Only complete
CLI commands (in other words, the complete command syntax with all the parameters already specified) can be executed.
Example: To execute the CLI command
:software cleanup: At the FTP prompt
type ‘quote site software cleanup’ and press Enter.
For more information on CLI commands, see the CLI Reference Guide.
Turn on the hashing option to see the progression of the file transfer: At the ftp prompt type hash and press Enter.
/home/doejohn{1}$ftp 192.168.1.254 Connected to 192.168.1.254 220 Inactivity timer = 120 seconds. Use 'site idle <secs>' to change. Name (192.168.1.254:doejohn): 331 SpeedTouch™ (00-90-D0-01-02-03) User 'doejohn' OK. Password requir ed. Password : ###### 330 OK ftp> ftp>bin 200 TYPE is now 8-bit binary ftp> ftp>hash 200Hash mark printing on (8192 bytes/hash mark). ftp>cd dl 250 Changed to /dl ftp>put C:\user.ini 200 Connected to 192.168.1.10 port 1271 150 Opening data connection for user.ini
226 File written successfully ftp: 256 bytes sent in 0,000Seconds 256000,000Kbytes/sec. ftp>
ftp> quote site software cleanup 200­200 CLI command "software cleanup" executed ftp>
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1.3.4 Remote Assistance
Remote access You can make your SpeedTouch accessible from the Internet with regard to remote
support. This way, you can allow your helpdesk to access your SpeedTouch™ remotely.
Enabling remote access To enable remote assistance:
1 Go to the SpeedTouch™ pages, as described in “1.3.1 Access via the Web
Interface” on page 11.
2 In the menu select Toolbox > Remote Assistance.
3 Click Enable Remote Assistance.
4 Provide the following parameters to your helpdesk:
URL (the HTTPS link)
User name
Password
5 Your ISP is now able to access your SpeedTouch™ via the secure HTTPs link in
combination with the provided certificate (a secure authentication mechanism).
Disabling remote
access
To disable remote assistance:
1 Go to the SpeedTouch™ pages, as described in “1.3.1 Access via the Web
Interface” on page 11.
2 In the menu select Toolbox > Remote Assistance.
3 Click Disable Remote Assistance.
For security reasons, after 20 minutes of inactivity, or on reboot, Remote Assistance will be automatically disabled.
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Chapter 2
Local Network Setup
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2 Local Network Setup
Local network For Ethernet connectivity you will need at least:
A computer that already has an Ethernet Network Interface Card (NIC) installed
If required, a hub or switch and the necessary connection cables
Ethernet cables In the SpeedTouch™ package, a full-wired straight-through RJ-45/RJ-45 Ethernet
cable, hereafter referred to as a LAN cable, is included.
As all SpeedTouch™ variants feature 10/100Base-T auto-sensing MDI/MDI-X Ethernet ports, you can use any type of full wired LAN cable to connect your equipment.
Standard wiring
procedure
Use the LAN cable provided to wire your computer’s Ethernet port to (one of) the SpeedTouch™’s Ethernet port(s).
In case of a single Ethernet port SpeedTouch™, you will need an external hub or switch to connect multiple computers.
In case of a SpeedTouch™ switch, you can create a local Ethernet network of up to four devices, without needing extra networking devices.
Ethernet link check The SpeedTouch™ LED indicator(s) allow(s) you to check your Ethernet.
See “ Ethernet LEDs” on page 9 for more information.
Chapter 2
Local Network Setup
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Device settings Once you’ve connected a device, you are able to personalise its settings:
1 Go to the SpeedTouch™ web pages.
2 In the menu select Home Network > Devices.
3 Click the name of your device, or if the device’s settings haven’t been
personalised yet, click the MAC address of the device.
4 On the top right, click Configure.
5 Now you can change the device’s name, lock its IP address and assign
applications and services to the device.
Chapter 3
Internet Connectivity Dial-In Clients
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3 Internet Connectivity Dial-In Clients
Introduction For setting up initial Internet connectivity, using the Home Install Wizard on the
Setup CD or the embedded Easy Setup, refer to the provided Installation and Setup Guide.
Access methods Depending on the configuration of the SpeedTouch™ you may have:
Direct access:
As soon as the initial configuration has been done, immediate and uninterrupted WAN access is provided.
Dial-in access:
Access must be explicitly established, that is by “dialling” into a Broadband Remote Access Server (BRAS).
Depending on the SpeedTouch™ configuration, dial-in access is provided via the SpeedTouch™’s Routed PPPoA or Routed PPPoE packet services with embedded PPP client.
Connection protocols The applied connection protocol model depends on the service profile you selected to
configure the SpeedTouch™ and should correspond with the Service Provider’s requirements. If your ISP provides PPPoE for instance, you should configure PPPoE.
More information on connection protocols can be found in the Internet Connection Configuration Guide.
Dial-in clients There are different ways of dialling in, depending on the operating system on your PC
and your preferences.
In case of direct access, the remote organisation might ask for a user name and password on an Internet welcome page.
Dial-in method: can be used on
following operating system:
For more information, see:
Embedded PPP dial-in client:
Dial-in client on embedded pages
MS Windows, Mac, unix, other
“3.1 SpeedTouch™ Web Pages”
MS Windows XP IGD Control Agent for UPnP
MS Windows XP “3.2 IGD Control Agent”
on page 25
Host PPP dial-in client for a SpeedTouch™ configured in pure bridging mode:
MS Windows XP Broadband connection
MS Windows XP “3.3 MS Windows XP
BroadBand Connection”
Mac OS X PPPoE dial-in client
Mac OS X “3.4 Mac OS X PPPoE
Dial-in Client”
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