SpectraLink TGA108, TGA116, TGU108, TGU116 Installation, Configuration And Administration
NetLink Telephony Gateway
Installation, Configuration, and Administration
Utilizing SpectraLink Radio Protocol (SRP)
Part Number: 72-0065-02
Issue R
SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
Notice
SpectraLink Corporation has prepared this document for use by SpectraLink personnel and customers. The
drawings and specifications contained herein are the property of SpectraLink and shall be neither reproduced in
whole or in part without the prior written approval of SpectraLink, nor be implied to grant any license to make,
use, or sell equipment manufactured in accordance herewith.
SpectraLink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult SpectraLink to determine whether
any such changes have been made.
The terms and conditions governing the sale of SpectraLink hardware products and the licensing of
SpectraLink software consist solely of those set forth in the written contracts between SpectraLink and its
customers. No representation or other affirmation of fact contained in this document including but not limited
to statements regarding capacity, response-time performance, suitability for use, or performance of products
described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of
SpectraLink whatsoever.
In no event shall SpectraLink be liable for any incidental, indirect, special, or consequential damages
whatsoever (including but not limited to lost profits) arising out of or related to this document, or the
information contained in it, even if SpectraLink has been advised, knew, or should have known of the
possibility of such damages.
Trademark Information
SpectraLink®
LinkPlus
Link
NetLink
SVP
Are trademarks and registered trademarks of SpectraLink Corporation.
The SpectraLink logo is a registered trademark in the United States of America and in other countries.
All other trademarks used herein are the property of their respective owners.
SpectraLink Corporation
5755 Central Avenue
Boulder, CO 80301
303 440 5330 or
800 676 5465
www.spectralink.com
Copyright © 2000 to 2007 SpectraLink Corporation. All rights reserved
Information in this document is subject to change without notice and does not represent a commitment on the
part of SpectraLink Corporation. The software described in this document is furnished under a license and
may only be used pursuant to the terms of (1) SpectraLink's software license agreement available at
http://www.spectralink.com/softwareUpdates
OR (2) the terms and conditions previously agreed to in writing
between the user and SpectraLink Corporation OR (3) the terms and conditions previously agreed to in writing
between the user and an authorized SpectraLink reseller (each, the “Agreement”). The software may be used
only in accordance with the terms of the Agreement. No part of this manual, or the software described herein,
may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying and recording, for any purpose except for the sole intent to operate the product or without the
express written permission of SpectraLink Corporation.
Part Number: 72-0065-02-R.doc Page 2
SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
Important Safety Information
Follow these general precautions while installing telephone equipment:
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at
the network interface.
• Use caution when installing or modifying telephone lines.
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
Table of Contents
1. About This Document 6
1.1 SpectraLink Corporation Model Numbers 6
1.2 Referenced Documents 6
1.3 Customer Support Hotline 6
1.4 Icons and Conventions 6
2. NetLink Overview 7
2.1 System Architecture 7
2.2 SpectraLink Voice Priority (SVP) and Quality of Service 7
2.3 System Timing 8
2.4 System Speed 8
2.5 System Diagram 9
2.6 System Components 10
2.7 The Front Panel of the NetLink Telephony Gateway 12
3. Installation and Configuration Steps 13
4. Site Preparation 14
4.1 Required Materials 14
4.2 LAN Requirements 15
4.3 Location of NetLink Telephony Gateway and NetLink SVP Server 16
5. Telephone Interface Configuration 17
5.1 Prepare Demarcation (Demarc) Blocks 17
5.2 Install Telephone Demarc Blocks 17
5.3 Assign and Program Telephone Ports 17
5.4 Connect Telephone Lines to Demarc Blocks 18
6. Pre-Installation Verification 22
6.1 Verify Pre-Installation Requirements 22
6.2 Check Components 22
7. Install NetLink Telephony Gateway 24
7.1 Mount to Rack or Wall 24
7.2 Installing Multiple NetLink Telephony Gateways 25
7.3 Connect NetLink Telephony Gateway to demarc blocks 27
7.4 Connect NetLink Telephony Gateway to LAN 27
8. NetLink Telephony Gateway Administration Overview 28
8.1 NetLink Telephony Gateway Configuration Sequence 28
8.2 Send All 29
8.3 Navigating through the Administration Console Screens 30
9. Connecting to the NetLink Telephony Gateway 31
9.1 Connect via the Serial Port 31
9.2 Select a NetLink Telephony Gateway to Administer 31
9.3 Connecting Via Telnet 33
9.4 Connecting Via External Modem 33
9.5 Connecting via Internal Modem 34
10. Main Menu 35
11. Network Configuration 36
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NetLink Telephony Gateway
12. Set or Change Password 39
13. NetLink Telephony Gateway Configuration 40
13.1 Reset the NetLink Telephony Gateway 44
14. Telephone Line Configuration 45
14.1 Adding or Changing a Handset 45
14.2 Deleting a Handset 46
15. Features Programming Menu 47
16. Feature Programming (no Softkeys) 48
16.1 Programming Digital PBX Features 49
16.2 Programming Analog PBX Features 49
16.3 Programming the ADMIN Feature 50
17. Menu Programming (no softkeys) 51
18. Softkey and Shortcut Key Programming 53
19. NetLink Docking Station Feature Keys Programming 57
20. Software Maintenance 60
20.1 Software Updates 60
20.2 Updating Larger Systems 61
20.3 Using FTP 61
20.4 Upgrading Wireless Telephones 62
20.5 Backup and Restore NetLink Telephony Gateway Configuration 64
21. Troubleshooting via the System Status Menu 65
21.1 Access Point Status 67
21.2 Error Status 69
21.3 Network Status 74
21.4 Telephone Line Status 76
21.5 Wireless Telephone Status 78
21.6 Software Version 80
22. Wireless Device Planning Worksheet 81
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
1. About This Document
This document explains how to install, configure, administer, and troubleshoot the
NetLink Telephony Gateway.
1.1 SpectraLink Corporation Model Numbers
This document covers the following registered model numbers:
TGA108, TGA116, TGU108, TGU116
1.2 Referenced Documents
NetLink SVP Server: Installation, Configuration, and Administration
NetLink e340/h340/i640 Wireless Telephone: Configuration and Administration
(72-1065-09)
NetLink 8000 Series Wireless Telephone: Configuration and Administration
(72-1305-00)
Available at http://www.spectralink.com/resources/manuals.jsp.
LinkPlus Interface Guide
the type of PBX)
Available at http://www.spectralink.com/consumer/interface_guides.jsp.
NetLink Wireless Telephone WLAN Compatibility List (72-9000-00)
Access Point Configuration Note
corresponding to the type of access point.). Available at
http://www.spectralink.com/resources/wifi_compatibility.jsp.
Deploying Enterprise-Grade Wi-Fi Telephony
Available at http://www.spectralink.com/resources/white_papers.jsp.
(72-0171-xx where xx indicates a number corresponding to
1.3 Customer Support Hotline
SpectraLink wants you to have a successful installation. If you have questions please
contact the Customer Support Hotline at (800) 775-5330. The hotline is open
Monday through Friday, 6 a.m. to 6 p.m. Mountain time.
(72-0178-02)
(72-99xx-00 where xx indicates a number
white paper.
1.4 Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
NORM
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This typeface indicates a key, label, or button on the NetLink Telephony
Gateway.
SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
2. NetLink Overview
The NetLink Telephony Gateway provides telephone functionality to NetLink
Wireless Telephones and NetLink Docking Stations over a wireless local area
network (LAN). The installation process connects the Gateway to an existing host
telephone system and LAN. The configuration process covers downloading current
software, setting network parameters, setting Gateway parameters, assigning wireless
telephones to the lines controlled by the Gateway, and establishing feature
programming. Maintenance covers adding and deleting handsets, upgrading software,
etc. The troubleshooting section provides directions for analyzing system
functioning via the System Status menu.
2.1 System Architecture
The NetLink Telephony Gateway and NetLink Wireless Telephone are SpectraLink's
wireless LAN-based telephony products. NetLink products operate in the 2.400-
2.483 GHz unlicensed band, using either the frequency hopping (FH) or direct
sequence (DS) spread spectrum technology which is compatible with the IEEE
802.11 wireless LAN standard. There are two models of the NetLink Telephony
Gateway: an 8-line model and a 16-line model.
Note that the 16-port Gateway and the 8-port Gateway are installed and configured
identically. Both support eight simultaneous calls. However, the 8-port Gateway will
be limited to eight line interfaces.
NetLink Wireless Telephones operate as clients on the wireless LAN, alongside
other mobile 802.11 devices. Wireless LAN fixed radios, called access points (APs),
receive IP voice packets from handsets and forward them to the NetLink Telephony
Gateway over the Ethernet LAN. The Telephony Gateway connects to the host
telephone switch using digital or analog line interfaces. Using SpectraLink’s exclusive
LinkPlus digital interface technology, handsets are able to emulate proprietary digital
telephone sets, making advanced switch features such as multiple line appearances
and display features available to mobile users.
Up to forty NetLink Telephony Gateways may be connected to the LAN for a
maximum capacity of 640 NetLink Wireless Telephones. When five or more
NetLink Telephony Gateways are installed, the NetLink SVP Server must also be
installed to manage the increased load.
2.2 SpectraLink Voice Priority (SVP) and Quality of Service
SVP is the SpectraLink quality of service (QoS) mechanism that is implemented in
the handset and an access point (AP) to enhance voice quality over the wireless
network. SVP gives preference to voice packets over data packets on the wireless
medium, increasing the probability that all voice packets are transmitted efficiently
and with minimum or no delay. SVP is fully compatible with the IEEE 802.11
standards.
The NetLink SVP Server is an Ethernet LAN device that works with the APs to
provide QoS on the wireless LAN. Voice packets to and from the handsets are
intercepted by the NetLink SVP Server and encapsulated for prioritization as they
are routed to and from the NetLink Telephony Gateway. See
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NetLink SVP Server:
SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
Installation, Configuration, and Administration
device.
2.3 System Timing
The NetLink Telephony Gateways provide SVP when there are four or fewer
Gateways in the system. In this configuration, system timing is done through the IPC
cables between each Gateway. If a NetLink SVP Server is installed in a system with
four or fewer Gateways, the IPC cables are not required. If there are five or more
Gateways in the system, then one or more NetLink SVP Server must be installed to
handle the increased load and additional timing requirements. See NetLink SVP
Server: Installation, Configuration, and Administration.
2.4 System Speed
NetLink Wireless Telephones can operate up to 54 Mb/s in 802.11a and 802.11g
modes, and up to 11 Mb/s in 802.11b and b/g-mixed modes. In the b and b/gmixed modes, if certain versions of legacy NetLink Wireless Telephones are used in
the system, all handsets running in that mode will operate at the lowest common
capability.
for detailed information about this
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
2.5 System Diagram
Administrative
computer
access point
NetLink SVP Server
Ethernet Switch
Wireless
Telephones
TFTP Server
access point
optional
Wireless
POS
CAT 5 cable
25 pair cable
Multiple phone cables
Phone cable
Device supplied by
SpectraLink
NetLink Telephony
Gateway
NetLink Telephony
Gateway
NetLink Telephony
Gateway
NetLink Telephony
Gateway
NetLink Telephony
Gateway
Demarc Block
PBX
(Five NetLink Gateways with NetLink SVP Server example)
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desksets
SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
2.6 System Components
NetLink Wireless Telephones
Employees can carry handsets to place and receive calls as they move throughout the
building. The handsets are to be used on-premises; they are not cellular or satellite
phones. They are connected to the facility's existing telephone system and to the
NetLink Telephony Gateway. Just like wired telephones, they can receive calls
directly, receive transferred calls, transfer calls to other extensions, and make outside
and long distance calls (subject to the restrictions applied in your facility.)
NetLink Telephony Gateway
The NetLink Telephony Gateway serves as the connecting point, or gateway,
between the LAN and the existing telephone system. One or more NetLink
Telephony Gateways are typically installed in the telephone equipment room. The
eight port model supports up to eight telephone lines and handsets and the 16 port
model supports up to 16 telephone lines and handsets. Up to 40 NetLink Telephony
Gateways can be connected to the LAN to support additional telephone lines. If five
or more NetLink Telephony Gateways are connected to the LAN, a NetLink SVP
Server must be installed to handle the increased call volume.
SpectraLink offers digital NetLink Telephony Gateways that work with the digital
ports on most common brands of telephone systems (PBX or key systems). We also
offer an analog NetLink Telephony Gateway that works with telephone systems
(CO, PBX, or Key Systems) with analog (loop start) ports.
Access points
Access points (APs) are supplied by third party vendors, APs provide the connection
between the wired Ethernet LAN and the wireless (802.11) LAN. APs must be
positioned in all areas where NetLink Wireless Telephones will be used. The number
and placement of APs will affect the coverage area and capacity of the wireless
system. Typically, the requirements for use of NetLink Wireless Telephones are
similar to that of wireless data devices. Contact SpectraLink, or a certified
SpectraLink distributor, for specific information about your facility’s needs.
The NetLink system must connect to APs that utilize SVP. Refer to the NetLink
Wireless Telephone WLAN Compatibility List for a list of APs that support SVP.
Ethernet switch
The Ethernet switch is a component in the wired Ethernet LAN infrastructure.
Switches interconnect multiple network devices, including APs and NetLink
Telephony Gateways. Ethernet switches are required to provide the higher
performance network connections needed to handle combined voice and data traffic.
Router
A router is an optional component in the wired Ethernet LAN infrastructure that
separates a wired LAN into segments so that network traffic is restricted to those
segments that are directly involved in the communication. Installation of a network
router is recommended in larger networks, where there may be significant network
traffic not related to the wireless LAN. A router will isolate the wireless LAN from
the associated wired LAN so that they are not impacted by each other’s traffic. The
NetLink Telephony Gateways, the APs, and their associated Ethernet switch must all
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
be on the same subnet because certain network traffic, such as required multicast
events, will not be passed through a router.
NetLink SVP Server
The NetLink SVP Server manages call volume and speed. It is required in any system
when five or more NetLink Telephony Gateways are connected to the LAN. With
40 NetLink Telephony Gateways cabled together, a single NetLink SVP Server
supports 120 simultaneous handset calls. Multiple SVP Servers can be installed to
maximize system capacity.
TFTP server
Required in the system to distribute software to the handsets.
Administrative computer
An administrative computer is required for setup and maintenance of the NetLink
Telephony Gateway and the NetLink SVP Server. This computer may be only
temporarily connected to the Ethernet switch; a dedicated computer is not required.
Some installations use a laptop to configure and maintain system components. The
administrative computer can also be used to periodically upgrade the NetLink
Telephony Gateway software via FTP and the handset and SVP Server software via
TFTP.
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
2.7 The Front Panel of the NetLink Telephony Gateway
The NetLink Telephony Gateway's front panel contains the connections to other
NetLink Telephony Gateways, the telephone system and LAN, as well as status
LEDs.
PWR
!
CONN
9
A
10
RS-232
1
OUT
E
R
R
O
R
1
2345
STATUS
765
CONN
B
8
432
L
A
C
N
C
IN
IPC
O
K
T
L
NETWORK
O
K
1 = RS-232 Port: Male DB-9 connector (DTE) used for RS-232 connection to a
terminal, terminal emulator, or modem for system administration.
2 = IPC Out: Connects one NetLink Telephony Gateway to another.
3 = IPC In:Connects one NetLink Telephony Gateway to another.
4 = Link LEDs:
LNKOK: Lit when there is a network connection.
ACT: Lit if there is system activity.
COL: Lit if there are network collisions.
5 = Network: Connects to wired (Ethernet) LAN using a 10Base-T RJ-45 connector.
6 = Error LED: Lit when the system has detected an error.
7 = Status LEDs: Indicate system error messages and status.
1: Heartbeat that indicates gateway is running
2: Lit if line(s) in use
3: Currently unused
4: Timing Master
5: Lit if this gateway is the master gateway, used for timing only
8 = Conn A, Conn B: RJ-21 connector to the telephone cross-connect demarc block.
Connector B is used only with 4 wire interface Digital NetLink Telephony Gateways
that work with the most common brands of telephone systems' (PBX or key
systems) digital ports.
9 = PWR: Power jack that connects to the AC adapter supplying power to the
system.
Use only the SpectraLink-provided Class II AC Adapter with output
24VDC, 1A.
10 = Grounding Terminal: (on back panel) Used for grounding when installing
TGA116.
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
3. Installation and Configuration Steps
Installation and configuration has several phases. In some cases, a separate person is
responsible for each phase. It is important to coordinate the activities among the
persons involved.
The customer or vendor installs the APs per the Configuration Note for the AP being
used. This is normally done before the NetLink Telephony Gateway installation, but
should be done before step 3 below.
The first two steps are usually done by the customer up to the point of installing and
connecting the NetLink Telephony Gateway(s) to the telephone demarc blocks and
LAN access device. At that point, a qualified SpectraLink installer assists the
customer in completing the remaining steps.
1. Site Preparation: Done by the customer or a wire technician/contractor.
2. NetLink Telephony Gateway Installation: Done by the customer or
SpectraLink.
If five or more NetLink Telephony Gateways are to be installed, a NetLink SVP
Server is required and would also be installed in this step.
3. NetLink Telephony Gateway Configuration: Done by the customer or
SpectraLink.
Conditional:
NetLink SVP Server Configuration: If a NetLink SVP Server has been
installed, its configuration would also be done in this step per NetLink SVP
Server: Installation, Configuration, and Administration.
4. NetLink Wireless Telephone Configuration: Done by the customer or
SpectraLink per NetLink Wireless Telephone: Configuration and Administration.
5. System Certification: Done after installation to confirm the system is working
properly per NetLink Wireless Telephone: Configuration and Administration.
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
4. Site Preparation
As shown in the system diagram in the previous section, the NetLink Telephony
Gateway is connected to both the Ethernet switch and the wired telephone system;
the NetLink SVP Server is connected to the Ethernet switch only. The specifications
covered here allow for great flexibility in physical placement of the components
within stated guidelines.
4.1 Required Materials
The customer must provide the following equipment.
• Power Outlet(s): Must accept SpectraLink provided AC adapter, one for
each NetLink Telephony Gateway and one for the NetLink SVP Server (if
required). For multiple NetLink Telephony Gateway installations, provide
power strips with sufficient outlets and built-in power switches to enable the
Telephony Gateways to be powered on and off at the same time.
• Cross-Connect Block: Required to connect the PBX ports to the NetLink
Telephony Gateway(s).
• 25 Pair Cables: RJ-21 male at NetLink Telephony Gateway end, required to
connect each NetLink Telephony Gateway to the cross-connect blocks.
• Backboard space: The NetLink Telephony Gateway and the NetLink SVP
Server are designed to be wall mounted to ¾” plywood securely screwed to
the wall.
• Screws: Required to mount the NetLink Telephony Gateway and the
NetLink SVP Server (if required) to the wall. Four #8 - ¾” panhead wood
screws (or similar device) are required for each component.
• 10BaseT Cables: RJ-45 connector at each NetLink Telephony Gateway.
Connection to Ethernet switch.
• CAT 5 Cable: RJ-45 connector at the NetLink SVP Server. Connection to
Ethernet switch.
• Modem Cable: DB-9 female, null-modem cable. Required for initial setup
of the NetLink Telephony Gateway and SVP Server.
• Outlet Strip: For installations with more than one NetLink Telephony
Gateway, use an outlet strip with a built in power switch to allow NetLink
Telephony Gateways to be turned on and off together.
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
4.2 LAN Requirements
Network Infrastructure
The NetLink Telephony Gateway connects to your local area network (LAN). To
provide adequate bandwidth and limit collisions, an Ethernet switch is required. The
traffic between the NetLink Telephony Gateway and wireless LAN APs should be
isolated as much as possible to avoid additional latency. The NetLink Telephony
Gateway and APs must be on the same logical IP subnet. Inter-subnet roaming is
not permitted for wireless devices.
Each NetLink Telephony Gateway to be installed requires a 10 Mb/s switched
Ethernet connection.
The NetLink Telephony Gateway and wireless telephones rely on wireless LAN APs
to transmit and receive packets from wireless telephone devices. The APs must be
compatible with the IEEE 802.11 standard for wireless LANs, either frequency
hopping or direct sequence spread spectrum radios. To configure a wireless LAN to
support NetLink Telephony Gateways and wireless telephones refer to Deploying
NetLink Wireless Telephones: Best Practices.
IP Addressing
The NetLink Telephony Gateway, along with each of the handsets associated with it,
requires an IP address. The system administrator must determine what IP addresses
are to be used by the NetLink Telephony Gateway and APs. Handsets can be
configured to use DHCP or Static IP addressing. Record IP address assignments on
the Wireless Device Planning Worksheets—one for each NetLink Telephony Gateway.
These worksheets may be started when the system is installed. The information
recorded on them is used in the configuration and continuing administration of the
system.
IP multicast addresses are used by the NetLink i640 Wireless Telephone.
This requires that multicasting be enabled on the subnet used for the
NetLink Wireless Telephones, SVP Server, and Telephony Gateways.
Routers are typically configured with filters to prevent multicast traffic
from flowing outside of specific domains. The wireless LAN can be placed
on a separate VLAN or subnet to reduce the effects of broadcast and
multicast traffic from devices in other network segments.
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
4.3 Location of NetLink Telephony Gateway and NetLink SVP Server
The specifications covered here allow for great flexibility in physical placement of
the components within stated guidelines.
Each NetLink Telephony Gateway and NetLink SVP Server measures approximately
4 x 12.5 x 7 inches, and weighs about five pounds. The units are designed to be wall
mounted—vertically or horizontally—over ¾” plywood or mounted in a standard 19
inch rack mount cabinet with a Rack Mount Kit.
Locate the NetLink Telephony Gateway and NetLink SVP Server in a space with:
• Sufficient backboard mounting space and proximity to the LAN access
device (switched Ethernet switch), telephone switch, and power source.
• Easy access to the front panel, which is used for cabling.
• For the NetLink Telephony Gateway, a maximum distance of 250 feet from
the host telephone switch for a digital interface, and 325 feet (100 meters)
from the Ethernet switch.
• For the NetLink SVP Server, a maximum distance of 325 feet (100 meters)
from the Ethernet switch.
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
5. Telephone Interface Configuration
The customer or the customer's wire contractor is responsible for adhering
5.1 Prepare Demarcation (Demarc) Blocks
The NetLink Telephony Gateway is connected to the existing telephone system
using RJ-21 connections. A NetLink Telephony Gateway is designed to operate with
a specific interface to the telephone system: two-wire digital, two-wire analog, or
four-wire digital. A four-wire system may require two demarc blocks.
Based on the number and type of interfaces in the system, determine the number of
25-pair cables required to connect telephone line ports to the demarcation blocks.
to all local codes for wiring.
If the wiring between the NetLink Telephony Gateway and the telephone
system leaves the building, consult your telephone system manual for
instructions on providing adequate lightning and other over-current
protection.
All NetLink Telephony Gateways (except the TGA116) are intended only
for connection to the isolated side of an on-premises PBX or key system.
The interfaces are intended to connect to digital PBX ports that provide
signals of 5Vp-p (max) AC components. Some PBXs provide a 48 V DC
offset.
Modem administration
The NetLink Telephony Gateway can also be accessed remotely using its internal
modem and a dedicated telephone line. If your site will use administration by
modem, this connection should be included in the wiring installation.
5.2 Install Telephone Demarc Blocks
The demarcation blocks used to connect the telephone system to the Telephony
Gateway should be installed on ¾ inch telephone facility backboard. Although this
manual uses 66-blocks as examples, any standard cross-connect blocks are
acceptable.
5.3 Assign and Program Telephone Ports
The wire contractor should inform the system administrator which telephone line
numbers have been designated for the wireless devices and the remote diagnostics
modem line.
The system administrator must assign extension numbers associated with the
wireless devices and plan the functions (trunk access, toll restrictions, system
features, ringing options, etc.) to be programmed. This programming will be done
after the wireless devices are assigned to the NetLink Telephony Gateway, but will
be faster if planned in advance by verifying the parameters and features on the
current telephone system and wired phones.
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
For more detail, consult the SpectraLink LinkPlus Digital Interface document for the
type of telephone system in use at your location.
5.4 Connect Telephone Lines to Demarc Blocks
Telephone cables are punched down onto the cross-connect blocks as shown in the
following demarc block diagrams.
Photocopy the Wireless Device Planning Worksheets as needed. Use the forms to track
the telephone line assignments connected to each NetLink Telephony Gateway. As
the installer punches down each telephone connection, record the information on
the form to identify the user and extension assigned. A copy of this form should be
posted near the cross-connect block.
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SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
Two Wire Analog or Digital Demarc Block
The demarc block for the two-wire analog or digital interface should be wired as
follows.
Telephone
Ports
LINE1
LINE 2
LINE 3
LINE 4
LINE 5
LINE 6
LINE 7
LINE 8
LINE 9
LINE 10
LINE 11
LINE 12
LINE 13
LINE 14
LINE 15
LINE 16
tip
ring
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ring
25 PAIR MALE
CONNECTOR
CABLE TO
GATEWAY
CONNECTOR A
UNUSED
PAIRS
DO NOT
USE
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2-Wire Connector
SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
Four Wire Digital Demarc Block (Connector A)
The four-wire digital interface requires two demarc blocks, one to Connector A and
one to Connector B on the NetLink Telephony Gateway. They should be wired as
follows.
Telephone
Por ts
Note:
TX denotes
data transmitted
from the telephone
system to the
Gateway
Line 1 TX
Line 2 TX
Line 3 TX
Line 4 TX
Line 5 TX
Line 6 TX
Line7 TX
Line 8 TX
Line 9 TX
Line 10 TX
Line 11 TX
Line 12 TX
Line 13 TX
Line 14 TX
Line 15 TX
Line 16 TX
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tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
25 PAIR MALE
CONNECTOR
CABLE TO
GATEWAY
CONNECTOR A
UNUSED
PAIRS
DO NOT
USE
Part Number: 72-0065-02-R.doc Page 20
4-Wire Connector A
SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
Four Wire Digital Demarc Block (Connector B)
Telephone
Por ts
Note:
RX denotes
data received by
the telephone
system from
Gateway
Line 1 RX
Line 2 RX
Line 3 RX
Line 4 RX
Line 5 RX
Line 6 RX
Line 7 RX
Line 8 RX
Line 9 RX
Line 10 RX
Line 11 RX
Line 12 RX
Line 13 RX
Line 14 RX
Line 15 RX
Line 16 RX
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
tip
ring
25 PAIR MALE
CONNECTOR
CABLE TO
GATEWAY
CONNECTOR B
Unused
Pairs
DO NOT
USE
4-Wire Connector B
Part Number: 72-0065-02-R.doc Page 21
SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
6. Pre-Installation Verification
6.1 Verify Pre-Installation Requirements
Check the site to be sure pre-installation work has been completed correctly. This
includes:
• Location chosen for the NetLink Telephony Gateway is adequate and power
is available.
• APs are interoperable with SVP and coverage is adequate.
• Telephone lines for the wireless devices are installed and properly terminated.
• When installing a TGA116, the grounding terminal in the rear panel of each
unit must be electrically connected to earth ground. Consult NEC and local
codes for instructions on making the connection to the ground.
• Dedicated line is available for remote access to diagnostic modem.
• Telephone system administrator is on-site to program the existing telephone
system.
6.2 Check Components
The following items should be at the installation site.
• NetLink Telephony Gateway: Depending on the size of your system there
may be four or more NetLink Telephony Gateways which will be linked
together to support additional users.
• AC Adapter: Supplies power to the NetLink Telephony Gateway.
Use only the provided Class II AC Adapter with output 24VDC, 1A.
• Screws: Four, ¾ inch, #8 panhead screws for each NetLink Telephony
Gateway to be wall mounted.
• Star Washers: When installing multiple NetLink Telephony Gateways, two
per NetLink Telephony Gateway, to provide static protection.
• ESD Bonding Straps: When installing multiple NetLink Telephony
Gateways, one per NetLink Telephony Gateway, to provide static protection.
• IPC Cable: Each NetLink Telephony Gateway is shipped with one IPC
cable to carry signals between NetLink Telephony Gateways. It is used only
when four or fewer NetLink Telephony Gateways are linked together and no
NetLink SVP Server is installed.
You MUST use the IPC cable provided by SpectraLink when connecting
four or fewer NetLink Telephony Gateways without a NetLink SVP
Server.
Part Number: 72-0065-02-R.doc Page 22
SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
• NetLink SVP Server: If required, see next section.
• Modem Cable: DB-9 female, null-modem cable. Required for initial setup
of the NetLink Telephony Gateway and SVP Server.
• Documentation: Provided on compact disk (CD): SpectraLink Installation
Manuals, User Documentation.
Part Number: 72-0065-02-R.doc Page 23
SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
7. Install NetLink Telephony Gateway
7.1 Mount to Rack or Wall
The NetLink Telephony Gateways can be wall mounted either horizontally or
vertically. Gateways may also be rack mounted in a standard 19 inch rack. A Rack
Mount Kit must be purchased separately for a rack mount installation.
To Mount
Gateways…
Horizontally To the right side of the
Vertically At the top of the
Connector A is… Mount the Units…. Clearance Between Gateways
NetLink Telephony
Gateway, with labels in
correct position.
NetLink Telephony
Gateway
Mount the NetLink Telephony Gateway to rack
The Rack Mount Kit is designed for mounting equipment in a standard 19-inch rack
and should contain the following equipment:
• Mounting plates: Two for each Gateway to be mounted.
• Screws: Four rack mount screws for each Gateway to be mounted.
Follow these steps to mount the Gateway to a rack:
On top of one another Leave a little more than ¼ inch between
adjacent units, allowing easy removal of
units via the keyhole openings on the rear
panel.
Do not leave more than ½ inch spacing or
the ESD bonding strap will not fit correctly.
To set the desired unit spacing, leave (0.9”
+ desired gap) between adjacent mounting
holes.
Side by side Adjacent units should be physically
touching
1. Remove the corner screws from the Gateway.
2. Screw the U-shaped end (round screw holes) of the two mounting plates to the
Gateway.
3. Screw the other end of the two mounting plates (oblong screw holes) to the rack.
Connector A should be to the right.
Mount NetLink Telephony Gateway to wall
Follow these steps to mount one NetLink Telephony Gateway to a wall:
1. Using a 1/8-inch drill bit, drill four pilot holes, on 1.84 by 12.1 inch centers
(approximately equivalent to 1-13/16 inch by 12-1/8 inch).
2. If installing only one NetLink Telephony Gateway, insert the #8 x 3/4 inch
screws in the pilot holes and tighten, leaving a 1/8 to 1/4 inch gap from the wall.
Position the NetLink Telephony Gateway with Connector A to the right
(horizontal) or bottom (vertical).
3. Slide the NetLink Telephony Gateway over the screws until the unit drops into
place in the keyhole opening.
Part Number: 72-0065-02-R.doc Page 24
SpectraLink Corporation Installation, Configuration, and Administration
NetLink Telephony Gateway
7.2 Installing Multiple NetLink Telephony Gateways
If installing more than one NetLink Telephony Gateway, the ESD bonding strap(s)
must be installed between adjacent Gateways.
Mount Gateway
1. See directions for installing a single Gateway in previous section. Measure
carefully to allow no more than ½” between Gateways. Drill holes and place
screws.
2. Position each NetLink Telephony Gateway with Connector A to the right
(horizontal) or bottom (vertical). Slide the NetLink Telephony Gateway over the
screws until the unit drops into place in the keyhole opening.
3. Tighten screws fully.
Install bonding straps
1. Remove the screws from the bottom (vertical mount) or left (horizontal mount)
of adjacent units.
2. Place the ESD strap over the pilot holes that span two units and hold it against
the plywood backboard or rack.
3. Place the star washer on top of the ESD strap.
4. Insert the #8 x ¾ screw and tighten to leave 1/8 to 1/4 inch gap from the wall.
5. Repeat for all ESD straps.
When installing a TGA116, the grounding terminal in the rear panel of
Install IPC cables
To connect IPC cables on four or fewer NetLink Telephony Gateways (without a
NetLink SVP Server):
1. Mount the NetLink Telephony Gateways.
2. Connect the IPC cable from the IPC OUT Port of the first unit to the IPC IN Port
3. Repeat step 2 until all units are connected.
The following illustration shows a horizontally mounted system, with NetLink
Telephony Gateway number one at the bottom.
each unit must be electrically connected to earth ground. Consult the NEC
manual and local codes for instructions on making the connection to the
ground.
of the adjacent unit.
Part Number: 72-0065-02-R.doc Page 25
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