SpectraLink PIVOT 8744 Administration Manual

721-0045-000 Rev A February 2017
Spectralink PIVOT 8744 Smartphone
Quick Barcode Connector
For PIVOT:SC Smartphone Model 8744
Spectralink PIVOT Smartphone Quick Barcode Connector Administration Guide
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Copyright Notice
© 2012-2017 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the names and marks associated with Spectralink’s products are trademarks and/or service marks of Spectralink Corporation and are common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or
transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without
the express written permission of Spectralink. All rights reserved under the International and pan-American Copyright Conventions. No part of this
manual, or the software described herein, may be reproduced or transmitted in any form or by any means, or translated into another language or format, in whole or in part, without the express written permission of Spectralink Corporation.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
Notice
Spectralink Corporation has prepared this document for use by Spectralink personnel and customers. The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.
Spectralink reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Spectralink to determine whether any such changes have been made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.
Warranty
The Product Warranty and Software License and Warranty and other support documents are available at
http://support.spectralink.com.
Contact Information
US Location Denmark Location UK Location +1 800-775-5330 +45 7560 2850 +44 (0) 20 3284 1536
Spectralink Corporation Spectralink Europe ApS Spectralink Europe UK 2560 55th Street Bygholm Soepark 21 E Stuen 329 Bracknell, Doncastle Road Boulder, CO 80301 8700 Horsens Bracknell, Berkshire, RG12 8PE USA Denmark United Kingdom
info@spectralink.com infoemea@spectralink.com infoemea@spectralink.com
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Contents
Chapter 1: About this Guide ................................................. 5
Product Support ............................................................................................................... 5
Spectralink References .................................................................................................... 6
Specific Documents ..................................................................................................... 6
Conventions Used In This Document .............................................................................. 8
Icons ............................................................................................................................ 8
Typography .................................................................................................................. 9
Chapter 2: Introducing the Spectralink Quick Barcode Connector for
PIVOT ............................................................................ 10
Installing the Spectralink Quick Barcode Connector Software .....................................11
Chapter 3: Launching Spectralink Quick Barcode Connector and
Setting Options ................................................................ 14
Launching and Configuring Spectralink Quick Barcode Connector ............................14
Updating Spectralink Quick Barcode Connector Options .............................................16
Choosing IP Settings ...................................................................................................17
Setting Hotspots, Barcode, and Endpoint Type Options ..............................................18
Using Custom Characters ...........................................................................................20
Setting Your Administrative Password and Encryption Passphrase.............................21
Using Server Settings Options ....................................................................................23
Setting Log File Options ..............................................................................................24
Setting PIVOT:SC QBC Options ......................................................................................25
Chapter 4: Scanning Barcodes Using QBC .............................. 27
Configuring the PIVOT:SC for Scanning ........................................................................27
Connecting and Scanning ...............................................................................................27
Connecting and Scanning Using Multiple Endpoint Mode ...........................................27
Connecting and Scanning Using Single Endpoint Mode ..............................................28
Chapter 5: QBC Mass Deployment ........................................ 30
Further information on customizing the settings.ini file for your network ......................31
Multiple network deployment .......................................................................................31
Further information on the unattended install batch file ...............................................32
Appendix A: Open Source Information ................................... 33
OFFER for Source for GPL and LGPL Software ............................................................33
Spectralink PIVOT Smartphone Quick Barcode Connector Administration Guide
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Contact Information for Requesting Source Code .......................................................33
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Chapter 1: About this Guide
This guide includes reference information and describes procedures for administrators configuring Spectralink Quick Barcode Connector (QBC) for use with Spectralink PIVOT:SC smartphones. In this guide, you’ll learn:
What the Spectralink QBC is, and how you can use it How barcode technology works How to install the Spectralink QBC application How to launch and configure the Spectralink QBC application How to configure smartphones for the operational mode you’re using How to scan barcodes Optimal methods for scanning barcodes
Product Support
Spectralink wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at 1-800-775-5330.
The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. For Technical Support: mailto:technicalsupport@spectralink.com For Knowledge Base: http://support.spectralink.com For Return Material Authorization: mailto:nalarma@spectralink.com
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Spectralink References
All Spectralink documents are available at http://support.spectralink.com.
PIVOT documents are available on the Spectralink support site at
http://support.spectralink.com/pivot.
Specific Documents
PIVOT documents are available on the Spectralink support site at
http://support.spectralink.com/pivot.
AP Configuration Guides show you how to correctly configure access points and WLAN controllers (if applicable) and identify the optimal settings that support Spectralink 87-Series smartphones. The guides are available on the View Certified page on the Spectralink support site at http://support.spectralink.com/view.
Quick Network Connect Administration Guide QNC provides step-by-step instructions for configuring wireless settings required for the smartphones to associate with the wireless LAN.
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QNC software and documents are available on the Spectralink support site at
http://support.spectralink.com/products/wi-fi/qnc.
PIVOT by Spectralink CMS Administration Guide The CMS Admin Guide provides information about every setting and option available to the administrator on CMS. Time-saving shortcuts, troubleshooting tips and other important maintenance instructions are also found in this document. CMS software and documents are available on the Spectralink support site at
http://support.spectralink.com/cms.
PIVOT by Spectralink Deployment Guide The Deployment Guide provides sequential information for provisioning and deploying the smartphones. It covers deployment using QNC and CMS as well as manual deployment.
PIVOT by Spectralink Configuration Guide The PIVOT Configuration Guide provides detailed information about PIVOT menu items that have been developed specifically for the PIVOT smartphone.
PIVOT by Spectralink Wi-Fi Security Implementation Guide Wi-Fi security prevents unauthorized over-the-air access to network components and the sensitive data that resides there. This Guide discusses the various method and explains how to implement each of them.
PIVOT 8744 Barcode Administration Guide This Administration Guide supports the PIVOT 8744 model which includes the onboard camera which can be configured to function as a barcode scanner. It provides information about supported symbologies for this model.
PIVOT 8753 Barcode Administration Guide This Administration Guide supports the PIVOT 8753 model which incorporates a barcode reader. It provides detailed information about supported symbologies for this model.
PIVOT by Spectralink Application Installation Guide The Applications Installation Guide provides detailed information about deploying any type of application, using an app store or MDM and manual processes for loading applications on the Spectralink 87-Series smartphone.
PIVOT by Spectralink User Guide The User Guide provides detailed information about using the features of the 87-Series smartphones.
PIVOT by Spectralink Web Developer’s Guide The Web Developer’s Guide provides Web application creators with information for developing and deploying Web applications that interface with Spectralink smartphones.
For information on IP PBX and softswitch vendors, see PIVOT by Spectralink Call Server Interoperability Guide.
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Conventions Used In This Document
Icons
Icons indicate extra information about nearby text.
Warning
The Warning icon highlights an action you must perform (or avoid) to avoid exposing yourself or others to hazardous conditions.
Caution
The Caution icon highlights information you need to know to avoid a hazard that could potentially impact device performance, application functionality, successful feature configuration and/or affect phone or network performance.
Note
The Note icon highlights information of interest or important information that will help you be successful in accomplishing a procedure or understanding a concept.
Tip
The Tip icon highlights information that may be valuable or helpful for users to know, such as special techniques, shortcut methods, or information that will make user tasks easier to perform.
Web
The Web Info icon highlights supplementary information available online such as documents or downloads on support.spectralink.com or other locations.
Timesaver
A time-saving tip is typically used to mention or highlight a faster or alternative method for users who may already be familiar with the operation or method being discussed.
Admin Tip
This tip advises the administrator of a smarter, more productive or alternative method of performing an administrator-level task or procedure.
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Settings
The Settings icon highlights information to help you zero in on settings you need to choose for a specific behavior, to enable a specific feature, or access customization options.
Typography
A few typographic conventions, listed next, are used in this guide to distinguish types of in-text information.
Convention
Description
Bold
Highlights interface items such as menus, soft keys, file names, and directories. Also used to represent menu selections and text entry to the phone.
Italics
Used to emphasize text, to show example values or inputs, and to show titles of reference documents available from the Spectralink Support Web site and other reference sites.
Underlined blue
Used for URL links to external Web pages or documents. If you click on text in this style, you will be linked to an external document or Web page.
Bright orange text
Used for cross references to other sections within this document. If you click on text in this style, you will be taken to another part of this document.
Fixed-width-font
Used for code fragments and parameter names.
This guide also uses a few writing conventions to distinguish conditional information.
Convention
Description
<MACaddress>
Indicates that you must enter information specific to your installation, phone, or network. For example, when you see <MACaddress>, enter your phone’s 12-digit MAC address. If you see <installed-directory>, enter the path to your installation directory.
>
Indicates that you need to select an item from a menu. For example,
Settings> Basic indicates that you need to select Basic from the Settings menu.
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Chapter 2: Introducing the Spectralink
Quick Barcode Connector for PIVOT
The Spectralink QBC is a software application that enables you to capture and decode barcode patterns using one or more PIVOT:SC smartphones and transfer the data to the QBC application running on one or more host computers. You can think of it as a wireless barcode scanner connected to one or more host computers.
Depending on how you set up the environment, you can allow smartphones to transfer data to one computer only (single endpoint mode), or to any computer in a group of computers (multiple endpoint mode).
In single endpoint mode, the Spectralink QBC application automatically connects with the smartphone. When a smartphone captures barcode data, the data automatically transfers to that computer.
In multiple endpoint mode, the Spectralink QBC application is installed on a group of computers so that a smartphone can connect and transfer barcode data to any computer in that group. Before a smartphone can transfer barcode data, the user connects the smartphone to the Spectralink QBC application by scanning a barcode on the target computer. Although you can connect a smartphone to any computer in the group, you can only connect a smartphone to one computer at a time.
Admin Tip: Setting Up a Multiple Endpoint Configuration
All computers and smartphones in a multiple endpoint configuration must be able to communicate with each other. You can do this by placing all the computers and smartphones in the same subnet, or by placing them in different subnets and setting up routes between those subnets to allow Spectralink QBC traffic to flow back and forth.
Note: Be Sure There is Wi-Fi Coverage Where the Smartphone Is Used
Communication between the smartphone and the Spectralink QBC application running on the computer operates over the 802.11 Wi-Fi network. Ensure that there is Wi-Fi coverage in all areas that the smartphone will be used.
Web Info: Finding Out About Supported Symbologies
For a complete list of supported symbologies, see the PIVOT Smartphone Barcode Administration Guide.
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