SpectraLink MOG710, MOG730, MOG600, MOG720, MOG740 Installation And Administration

...

Installation and Administration

NetLink Open Applications Interface (OAI) Gateway

Part Number: 72-0078-07

Issue B

SpectraLink Corporation Installation and Administration NetLink OAI Gateway

Notice

SpectraLink Corporation has prepared this document for use by SpectraLink personnel and customers. The drawings and specifications contained herein are the property of SpectraLink and shall be neither reproduced in whole or in part without the prior written approval of SpectraLink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.

SpectraLink reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult SpectraLink to determine whether any such changes have been made.

The terms and conditions governing the sale of SpectraLink hardware products and the licensing of SpectraLink software consist solely of those set forth in the written contracts between SpectraLink and its customers. No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of SpectraLink whatsoever.

In no event shall SpectraLink be liable for any incidental, indirect, special, or consequential damages whatsoever (including but not limited to lost profits) arising out of or related to this document, or the information contained in it, even if SpectraLink has been advised, knew, or should have known of the possibility of such damages.

Trademark Information

SpectraLink The SpectraLink logo LinkPlus Link NetLink SVP

Are trademarks and registered trademarks of SpectraLink Corporation.

All other trademarks used herein are the property of their respective owners.

SpectraLink Corporation 5755 Central Avenue Boulder, CO 80301 Within the United States, dial

303.440.5330 or toll free 800.676.5465 Outside the U.S., dial +1.303.440.5330 www.spectralink.com

Information in this document is subject to change without notice and does not represent a commitment on the part of SpectraLink Corporation. The software described in this document is furnished under a license and/or copyright and may only be used with the terms of SpectraLink’s software license agreement as found in this manual or at used only in accordance with the terms of the agreement. No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose except for the sole intent to operate the product or without the express written permission of SpectraLink Corporation.

http://www.spectralink.com/consumer/resources/software_updates.jsp. The software may be

PN: 72-0078-07-B.doc Page 2

SpectraLink Corporation Installation and Administration NetLink OAI Gateway

Note concerning the NetLink SVP Server:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Note concerning shielded cable:

SpectraLink recommends the use of shielded cable for all external signal connections in order to maintain FCC Part 15 emissions requirements.

Note concerning the NetLink Wireless Telephones:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

TUV Rheinland of North America is a Nationally Recognized Testing Laboratory (NRTL) in the United States and is accredited by the Standards Council of Canada to test and certify products to Canadian National Standards. Clients can demonstrate compliance for both U.S. and Canadian markets through a single mark (cTUVus) on their product(s) which denotes compliance to U.S. and Canadian National Standards.



WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment.

WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing to qualified service personnel.

IMPORTANT SAFETY INFORMATION

Follow these general precautions while installing telephone equipment:

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for

wet locations.

• Never touch uninsulated telephone wires or terminals unless the telephone line has

been disconnected at the network interface.

• Use caution when installing or modifying telephone lines

Please visit spectralink.com to view regulatory declarations.

PN: 72-0078-07-B.doc Page 3

SpectraLink Corporation Installation and Administration NetLink OAI Gateway

FCC Information

The NetLink Telephony Gateway complies with Part 68, FCC Rules FCC Registration Number IYGUSA-33816-PX-E Ringer Equivalence 0.3B SpectraLink Corporation NetLink WTS Made in the USA This equipment complies with Part 68 of the FCC Rules. On the back of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be given to the telephone company.

This equipment uses RJ-21 connectors.

The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. In most, but not all, areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.

If your telephone equipment causes harm to the telephone network, the telephone service may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice isn’t practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.

Your telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

If you experience trouble with this telephone equipment, please contact SpectraLink Corporation for information on obtaining service or repairs. SpectraLink Corporation 5755 Central Avenue Boulder, CO 80301 303-440-5330

The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. There are no user serviceable parts in this equipment.

This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.

PN: 72-0078-07-B.doc Page 4

SpectraLink Corporation Installation and Administration NetLink OAI Gateway

Industry Canada (IC) Notice

Notice:

The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by a user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides as indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices.

REN 0.3B Approval Numbers: 2128-9760 A

Warranty and Repair Service Center:

SpectraLink Corporation 5755 Central Avenue Boulder, CO 80301 303-440-5330

DOC Spread Spectrum certification

Wireless Telephone Cert. No. 2128-K1374

PN: 72-0078-07-B.doc Page 5

SpectraLink Corporation Installation and Administration NetLink OAI Gateway

Table of Contents

1. About This Document 7

1.1 Related Documents 7

1.2 Customer Support Hotline 7

1.3 Icons and Conventions 7

2. The NetLink OAI Gateway 8

2.1 System Overview 9

2.2 The NetLink OAI Gateway Front Panel 10

3. Install the NetLink OAI Gateway 11

3.1 Perform Initial Test 11

3.2 Assign the NetLink OAI Gateway’s IP Address 11

3.3 Connect the NetLink OAI Gateway to the LAN 13

3.4 Connect the NetLink OAI Gateway Application Server via RS-232 port 13

3.5 Connect the NetLink OAI Gateway to Application Server via the LAN 14

3.6 Connect the NetLink OAI Gateway to Application Server via a modem 14

4. The Main Menu 15

4.1 NetLink OAI System Main Menu 15

4.2 IP Systems Main Menu 16

5. Configuration Procedures 17

5.1 OAI Box Configuration 18

5.2 Network Configuration 19

5.3 OAI Line Configuration 21

5.4 Telephone Line Configuration 22

5.5 Deleting a Handset 23

5.6 Searching for a Handset 23

5.7 Feature Programming 23

6. Set or Change Password 25

7. System Status Menu 26

7.1 Network Status 27

7.2 Telephone Line Status 29

7.3 Software Versions 30

8. Certification Test 31

9. Software Maintenance 32

9.1 Software Updates for MOG700 Systems 32

9.2 TFTP Software Updates for MOG600 Systems 34

10. Wireless Device Planning Worksheet 35

PN: 72-0078-07-B.doc Page 6

SpectraLink Corporation Installation and Administration NetLink OAI Gateway

1. About This Document

SpectraLink’s Open Application Interface (OAI) enables third-party computer applications to communicate with SpectraLink’s Wireless Telephones. This document explains installation of the NetLink OAI Gateway manufactured for the NetLink Wireless Telephones by SpectraLink Corporation. The NetLink OAI Gateway provides an interface with an application server on the local area network (LAN) or RS-232 port. The installation process connects the NetLink OAI Gateway to an existing LAN.

1.1 Related Documents

NetLink Telephony Gateway: Installation, Configuration, and Administration

(72-0065-02) Available at http://www.spectralink.com/consumer/resources/manuals.jsp.

NetLink Wireless Telephone: Configuration and Administration

Available at http://www.spectralink.com/consumer/resources/manuals.jsp.

1.2 Customer Support Hotline

SpectraLink wants you to have a successful installation. If you have questions please contact our Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.

1.3 Icons and Conventions

This manual uses the following icons and conventions.

Caution! Follow these instructions carefully to avoid danger.



NORM

Note these instructions carefully.

This typeface indicates a key, label, or button on the NetLink OAI Gateway.

(72-1065-09)

PN: 72-0078-07-B.doc Page 7

SpectraLink Corporation Installation and Administration

NetLink OAI Gateway

2. The NetLink OAI Gateway

The NetLink OAI Gateway enables third-party applications to communicate directly with up to 10,000 NetLink Wireless Telephones, allowing users to retrieve and respond to information using their handsets.

The NetLink OAI Gateway is available in two models and several scaled capacity levels, please be sure that the OAI Gateway being configured has the appropriate capacity for your implementation.

SpectraLink Model

Number

MOG600 64

MOG710 128

MOG720 256

MOG730 512

MOG740 1,024

MOG750 10,000

Maximum

Number of

Users

As shown in the diagram below, a single NetLink OAI Gateway is connected to the site’s Local Area Network (LAN) via an Ethernet switch. The connection to the OAI Application Server can be accomplished by a direct connect (RS-232) or through the Ethernet connection, but may run only via one connection at a time.

During setup, the IP address of the NetLink OAI Gateway must be set. Once the IP address is established, the Gateway can be accessed by the application server via the RS-232 port or the LAN via telnet.

LAN

Ethernet

switch

OAI Gateway

RS 232 cable for ongoing operation

RS-232

port

Application

Server

(PC)

RS-232 port

PN: 72-0078-07-B.doc Page 8

lternate RS 232 cable for initial setup

RS-232 port

Configuration

Terminal

(PC)

SpectraLink Corporation Installation and Administration

(

NetLink OAI Gateway

2.1 System Overview

At a typical site, the NetLink OAI Gateway is connected to the Ethernet switch via an RJ-45/Category 5 cable and the application server via the RS-232 port. The client system may include a LAN and its application server with a TAP connection to a communications device such as a paging controller.

Wireless

Telephones

optional

Wireless

Data Device

ccess Point

LAN-based 3

Party Applications:

Email Server, LAN Clients, Internet

LAN Backbone

Ethernet switch

ccess Poin

Wired telephone

system*

NetLink OAI Gateway

OAI protocol RS 232

Party OAI

Application

Server for 3

Wired

Telephones

RS 232

Party Applications

Device supplied by

SpectraLink

Direct Connect 3 Paging Controller, Nurse Call Systems, Industrial Controllers

See Application Note for Specific Installation)

Ethernet cable Phone cabling RS-232 cable

* Note that the wired telephone system may include a NetLink Telephony Gateway Supplied by SpectraLink

PN: 72-0078-07-B.doc Page 9

SpectraLink Corporation Installation and Administration NetLink OAI Gateway

2.2 The NetLink OAI Gateway Front Panel

There are two different models with similar front panel indicators

Network Link LEDs:

(L)NKOK Lit when there is a network connection, i.e. LINK OK.

(A)CT Lit if there is system activity.

(C)OL Lit if there are network collisions.

(E)rror LED: Lit when the system has detected an error.

Status LEDs: indicate system messages and status.

1 Heartbeat, indicates NetLink OAI Gateway is running.

2, 3, and 4 Currently unused

5 System master

RS-232 port

Offered in scaled increments to support up to 10,000 users.

NET

L A C 3 4 5E 1 2

A N K O K

O L

NETWORK

E R R O R

STATUS

Model MOG7xx.

RS-232 port

Model MOG6xx

Supports up to 64 users.

The power jack and network port are located on the back of this model.

PN: 72-0078-07-B.doc Page 10

SpectraLink Corporation Installation and Administration NetLink OAI Gateway

3. Install the NetLink OAI Gateway

Place the NetLink OAI Gateway on a shelf or other predetermined location. The Gateway is only physically connected to the Ethernet switch and may be placed in any convenient location.

3.1 Perform Initial Test

1. Connect the power plug from the NetLink OAI Gateway’s power adapter to the

power jack on the front (or rear) of the Gateway box.

Use only the adapter ordered from SpectraLink.

2. Plug the power adapter into an outlet or outlet strip.

3. Apply power to the Gateway.

• The

• LED

New System Installation

If this is a new system installation, place, power up and test the OAI Gateway when the rest of the system is tested. See the

Telephone

Installing in an Existing System

If you are adding OAI to an existing system, the entire system will need to be reset before the NetLink OAI Gateway can be used. See the

NetLink Wireless Telephone

ERROR LED should be off.

1 should be blinking.

Setup and Maintenance: NetLink Wireless

document for your system for more information.

3.2 Assign the NetLink OAI Gateway’s IP Address

You can administer the NetLink OAI Gateway via Telnet connection from the NetLink Administration Console. However, as with the Telephony Gateways, the NetLink OAI Gateway must be assigned an IP address before you can connect using Telnet.

The following steps outline the procedure to assign the IP address to the NetLink OAI Gateway.

Setup and Maintenance:

PN: 72-0078-07-B.doc Page 11

+ 24 hidden pages

SpectraLink MOG710, MOG730, MOG600, MOG720, MOG740 Installation And Administration

Specifications and Main Features

Frequently Asked Questions

User Manual