SpectraLink RCC400, MOG400, RCO400, RCU100, RCU200 Installation And Operation Manual
...
SpectraLink® 6100 MCU
March 2012 Edition
1725-36097-001
Version L
Installation and Operation
SpectraLink 6000 System
1
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System
2
Patent Information
The accompanying product is protected by one
or more US and foreign patents and/or pending
patent applications held by Polycom, Inc.
Copyright Notice
© 1998 to 2012, Polycom, Inc. All rights
reserved. POLYCOM®, the Polycom "Triangles"
logo and the names and marks associated with
Polycom's products are trademarks and/or
service marks of Polycom, Inc. and are
registered and/or common law marks in the
United States and various other countries. All
other trademarks are property of their
respective owners. No portion hereof may be
reproduced or transmitted in any form or by
any means, for any purpose other than the
recipient's personal use, without the express
written permission of Polycom.
All rights reserved under the International and
pan-American copyright Conventions.
No part of this manual, or the software
described herein, may be reproduced or
transmitted in any form or by any means, or
translated into another language or format, in
whole or in part, without the express written
permission of Polycom, Inc.
Do not remove (or allow any third party to
remove) any product identification, copyright or
other notices.
Every effort has been made to ensure that the
information in this document is accurate.
Polycom, Inc. is not responsible for printing or
clerical errors. Information in this document is
subject to change without notice and does not
represent a commitment on the part of Polycom,
Inc.
Notice
Polycom, Inc. has prepared this document for
use by Polycom personnel and customers. The
drawings and specifications contained herein
are the property of Polycom and shall be neither
reproduced in whole or in part without the prior
written approval of Polycom, nor be implied to
grant any license to make, use, or sell equipment
manufactured in accordance herewith.
Polycom reserves the right to make changes in
specifications and other information contained
in this document without prior notice, and the
reader should in all cases consult Polycom to
determine whether any such changes have been
made.
NO REPRESENTATION OR OTHER
AFFIRMATION OF FACT CONTAINED IN
THIS DOCUMENT INCLUDING BUT NOT
LIMITED TO STATEMENTS REGARDING
CAPACITY, RESPONSE-TIME
PERFORMANCE, SUITABILITY FOR USE, OR
PERFORMANCE OF PRODUCTS DESCRIBED
HEREIN SHALL BE DEEMED TO BE A
WARRANTY BY POLYCOM FOR ANY
PURPOSE, OR GIVE RISE TO ANY LIABILITY
OF POLYCOM WHATSOEVER.
Contact Information
Please contact your Polycom Authorized
Reseller for assistance.
Polycom, Inc.
4750 Willow Road,
Pleasanton, CA 94588
http://www.polycom.com
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3
About this Guide
This document explains installation and operation of Polycom’s
SpectraLink 6000 System, using the SpectraLink 6100 Master Control
Unit (MCU). The SpectraLink 6100 MCU adds wireless service to your
existing telephone system. The installation process connects the
SpectraLink 6000 System to your telephone system, and activates the
SpectraLink 6000 Wireless Telephones.
Polycom Model Numbers
This document covers the following registered model numbers:
SCA416, SCA408, SCA516, SCC408, SCC416, SCD408, SCD416,
SCE408, SCE416, SCF4089, SCF416, SCI408, SCI416, SCJ408, SCJ416,
SCK408, SCK416, SCL408, SCL416, SCM408, SCM416, SCN408,
SCN416, SCO408, SCO416, SCS416, SCT416, SCX416 RCC400,
RCO400, RCU100, RCU200, RCU201, MOG400
Related Documents
SpectraLink 6100 MCU: Facility Preparation (1725-36096-001)
SpectraLink 6100 MCU: Quick Reference (1725-36098-001)
SpectraLink 6100 MCU: Open Application Interface (OAI) Gateway
Installation and Operation (1725-36120-001)
SpectraLink 6020 Wireless Telephone Configuration and Administration
Using HAT (1725-36094-001)
Installing the Outdoor Base Station (1725-36127-001)
Available at
http://www.polycom.com/support/voice/proprietary_wireless/ind
ex.html
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SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System
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LinkPlus Interface Guide (1725-361xx-001 where xx indicates a number
corresponding to the type of PBX)
Available at
http://www.polycom.com/support/voice/wifi/pbx_integration.html
Customer Support
Polycom wants you to have a successful installation. If you have
questions please contact the Customer Support Hotline at
1-888-POLYCOM (1-888-765-9266).
The hotline is open Monday through Friday, 6 a.m. to 6 p.m.
Mountain time.
For Technical Support:
For Knowledge Base:
http://www.polycom.com/usa/en/support/voice/voice.html
For Return Material Authorization: rmacoordinator@polycom.com
Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
Label
This typeface indicates a key, label, or button on SpectraLink
hardware.
technicalsupport@polycom.com
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Contents
0 About this Guide ..................................................................... 3
1 Installation Overview ............................................................... 9
Polycom Model Numbers ..................................................................3
Related Documents .............................................................................3
Customer Support ...............................................................................4
Icons and Conventions .......................................................................4
Installation Steps and Responsibilities...........................................10
2 SpectraLink 6000 System Overview ........................................ 11
System Operation ..............................................................................11
System Capacity ................................................................................13
The Front Panel of the SpectraLink 6100 MCU ............................14
3 Site Preparation .................................................................... 15
Required Materials Provided by Customer ..................................15
Determine Location of MCU ...........................................................16
4 Run Cable for System ............................................................. 17
Run Cables to Base Station Locations ............................................17
Pull Cable ...........................................................................................18
Terminate Cable at Base Station Locations ...................................19
Prepare Demarc Blocks ....................................................................20
Install Demarc Blocks .......................................................................23
Assign and Program Ports ...............................................................23
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SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System
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Connect Cables from Base Stations and Phone Lines to
Demarc Blocks ...................................................................................24
5 Install SpectraLink 6000 System ............................................. 29
Survey Site ..........................................................................................29
Check Components ...........................................................................30
Install MCUs ......................................................................................32
Install Base Stations ..........................................................................38
Install Outdoor Base Stations ..........................................................40
6 Connect and Register Handsets .............................................. 41
Set Up Diagnostic Modem ...............................................................41
Register Handsets .............................................................................42
Unregister Handsets .........................................................................43
Program Handset Features ..............................................................44
Test Handsets ....................................................................................44
7 Site Certification .................................................................... 45
8 System Administration ........................................................... 47
Troubleshoot Error Codes ...............................................................47
Troubleshoot Handset Features ......................................................47
Status LED Codes ..............................................................................48
Replace a Handset .............................................................................52
Replace an MCU ................................................................................53
Replace a Base Station ......................................................................54
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Contents
7
9 Handset Planning Worksheet ................................................. 55
10 Base Station Location Worksheet ............................................ 57
11 Technical Parameters ............................................................. 59
Select Alternate Spread Spectrum Sequence .................................59
Change Companding .......................................................................60
12 Safety Notices ....................................................................... 61
13 Index .................................................................................... 63
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Installation Overview
Installation has three phases. In most cases, a separate person is
responsible for each phase.
1. Site preparation and wire installation: This is usually done by a
wire technician or contractor.
2. Installing the SpectraLink system: This is done by Polycom or one
of our certified distributors.
3. Programming the customer’s telephone system to work with the
SpectraLink system: This is usually done by the customer’s system
administrator or technician.
1
Because these major steps require some parallel activities, it is
important to coordinate the activities among the persons involved.
This table lists the installation steps and the person usually
responsible for each step.
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SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System
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Site Preparation
Run Cable for System
Install SpectraLink Syste m
Installation Steps and Responsibilities
Determine location of MCU
Run cable to Base Station
locations
Pull cable
Terminate cable at Base Station
locations
Prepare and install demarc blocks
Assign and program ports
Connect cables to demarc blocks
Survey site and check
components
Install MCUs
Install Base Stations
Install outdoor Base Stations
Connect and register handsets
Set up diagnostic modem
Register handsets
Program handset features
Test handsets
Site certification
Task
Description
Wire Contractor
or Electrician
Field Service
Engineer
Customer Project
Mgr/ System Admin
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11
SpectraLink 6000 System
Overview
Review this section if you are unfamiliar with the features and
operation of the SpectraLink 6000 System.
System Operation
The SpectraLink 6000 System is a wireless communication system that
offers direct telephone access for incoming and outgoing calls
anywhere within a facility.
2
The SpectraLink 6000 System consists of three basic components: the
Master Control Unit, the Base Station and SpectraLink 6000 Wireless
Telephones, or handsets. This diagram shows an overview of the
system. Components are described below.
The SpectraLink 6000 System
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SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System
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Master Control Unit (MCU)
Serves as the connecting point, or gateway, between the Base Stations
and the existing telephone system. One or more of these boxes
(approximately 12” x 3” x 7”) are typically installed in the telephone
equipment room and provide connectivity from the telephone system
to the SpectraLink 6000 System. Each MCU is hard-wired to one or
more Base Stations, which in turn provides the wireless link to each of
the SpectraLink 6000 Wireless Telephones. The MCU establishes the
connection from the telephone line to the appropriate Base Station in
order to reach a handset.
The MCU supports four Base Stations and up to 16 handsets. Up to
four SpectraLink 6100 MCUs can be linked together for extended
coverage area. Chained MCUs support up to 64 handsets maximum.
Polycom offers an analog MCU that works with telephone systems
(CO, PBX or Key Systems) with analog (loop start) ports. We also
offer digital MCUs that work with the most common brands of
telephone systems’ (PBX or key systems) digital ports.
Base Stations
Act as a radio transceiver to provide the communications signal
between the handset and the MCU. Base Stations are slightly larger
than a smoke detector and are typically mounted on the ceiling, in
strategic locations throughout the facility. A single Base Station can
provide radio coverage for an area of 5,000 to 50,000 square feet
depending on building obstructions. Base Stations may be located up
to 2,200 cable feet from the MCU.
When a handset user makes or receives a call, the handset and Base
Station establish a digital radio communication link. As the user
moves around the coverage area, calls are “handed off” to the Base
Station that is able to provide the best radio signal (typically the
closest Base Station). These handoffs involve the handset establishing
a communication link with another Base Station and dropping the
previous link.
SpectraLink 6000 Wireless Telephones
Communicate with the Base Station using digital spread spectrum
transmission at 902-928 MHz. Employees can carry handsets to keep
in contact as they move throughout the building. The handsets use
on-premises wireless technology; they are not cellular or satellite
phones. They are connected to the facility’s existing telephone system
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and, just like wired telephones, can receive calls directly, receive
transferred calls, transfer calls to other extensions, and make outside
and long distance calls (subject to the restrictions applied in your
facility.)
SpectraLink 6100 OAI Gateway
The SpectraLink OAI Gateway and application server are optional
components which enable third-party applications (such as nurse call
systems) to communicate with SpectraLink Wireless Telephones..
See SpectraLink 6100 MCU: Open Application Interface (OAI) Gateway
Installation and Configuration for more information.
System Capacity
SpectraLink 6000 System Overview
Base Station Capacity
Each Base Station supports up to four call paths/simultaneous calls.
Each Base Station can cover 5,000 to 50,000 square feet, depending on
physical layout of location.
Maximum distance from MCU = 2,200 total cable feet.
Individual MCU Capacity
Eight or 16 PBX lines, depending on model.
Each MCU supports up to four Base Stations.
Each MCU supports up to eight simultaneous calls.
Maximum System Capacity
Up to four MCUs may be inter-connected using IPC cables.
64 Wireless Telephones.
16 Base Stations.
32 simultaneous calls.
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SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System
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The Front Panel of the SpectraLink 6100 MCU
The MCU’s front panel contains the connections to the telephone
system, switches to control system administration, and status LEDs.
1. STEP button: Selects a specific line or Base Station
during registration process.
2. Mode switch: Selects the mode of operation for the
SpectraLink 6100 MCU.
ADMIN: Administration mode, used to set up system
features to match features on the telephone system.
NORMAL: Normal mode, used during day-to-day
operations.
REGISTER: Registration mode, used to add or delete
handsets and Base Stations.
3. DEL/ENTER button: Removes a registered handset from
the system.
4. IPC IN port: Used to connect preceding MCUs in a multi-
MCU configuration.
5. IPC OUT port: Used to connect sequential MCUs in a
multi-MCU configuration or to connect to an Open
Applications Interface (OAI) Telephony Gateway.
6. ERROR LED: Flashes when the system has detected an
error. When flashing, check the STATUS LEDs for an error
code.
7. STATUS LEDs: Indicate system error messages and
status. See SpectraLink 6100 MCU: Installation and
Operation for more information.
8. LINE LEDs: Indicate the line status of each handset:
ringing, in-use or not active.
9. BASE STN LEDs: Indicate the status of each Base
Station.
10. CONN A or B: RJ-21 connector to the cross-connect
demarc block. Connector B is supplied and used only
with four-wire digital interface.
11. PWR jack: Connects to the AC adapter to supply power
to the system.
CAUTION: Use only the provided Class II AC Adapter
with output 24V DC, 1A.
12. Ground ing lug: For use on the analog interface MCU
(SCA-5XX).
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15
Site Preparation
Required Materials Provided by Customer
The following equipment must be provided by the customer:
Outlet Strip Recommended for installations with more than one
MCU. This will allow the MCUs to be turned on and off together.
Cross-Connect Block Required to connect the telephone switch
ports and the Base Stations to the MCU.
3
25 Pair Cables RJ-21 male at MCU end, required to connect the
MCU to the cross-connect blocks.
Backboard Space The MCU is designed to be wall mounted to
3/4” plywood securely screwed to the wall.
Base Station Mounting Hardware If the Base Stations will be
mounted on finished walls or ceilings, a 4 to 5” long 1/4” bolt,
nuts, and washers will be required for each Base Station mounted.
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SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System
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Determine Location of MCU
Each MCU is approximately 2.75” wide, 12.5” high, and 7” deep, and
weighs about 5 pounds. The unit is designed to be wall-mounted over
3/4” plywood.
• Select a location for the MCU with sufficient backboard space and
an available outlet.
• The MCU must be within 2,200 feet of the Base Stations.
• All digital interface modules must be within 250 feet of the
telephone system.
• See your telephone system specifications for distance limitations
for analog modules.
• Since the front panel is used for cabling and as an operator’s
console, mount the units so the front panel is accessible.
If your system has more than one MCU, the units should be mounted
vertically, side by side, physically touching the adjacent unit. Do not
stack units on top of one another. Stacked MCUs can cause
overheating and failure.
Polycom recommends an operational temperature range of 0º– 40º C
(31º–104º F). Optimal temperature is 20º C (68º F). Humid ity
recommendation is 20%– 80% (non-condensing).
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Pairs
22 AWG
24 AWG
26 AWG
Run Cable for System
Run Cables to Base Station Locations
The Base Station locations should be designated on the building floor
plans provided to the Polycom field service engineer. Base Stations
can be mounted easily on raised or acoustical ceiling tiles, or on the
wall. Avoid locating Base Stations in high or hard-to-reach places, as
this will hinder maintenance, testing and/or repositioning.
4
Wire specifications
The customer’s wire contractor is responsible for adhering to all
local codes for wiring.
Polycom recommends UL-listed wire that conforms to the following
specifications for AWG, distance, and number of power pairs
required for this installation.
Power
1 1,100 750 470
2 2,200 1,500 940
3 2,200 2,200 1,400
One additional pair is required for data.
Attenuation must not exceed 6.8 dB/1,000 feet at 772KHz.
Wire that is already installed (spare house cable) can be used when it
is available. House cable will usually run from the MDF in the
telephone equipment room to intermediate distribution frames (IDFs)
spread throughout the facility. Install new wire from the closest IDF
to the Base Station. Be sure no bridge taps, multiples, or “Y”
connections are created or present.
Max Cable Feet
Max Cable Feet
Max Cable Feet
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SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System
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Determine the amount of wire needed to connect the Base Station to
the MCU by scaling from a floor plan or a sketch, pacing, measuring,
or estimating. Remember to include enough wire to reach the ceiling.
The wire length between the MCU and each Base Station may not
exceed 2,200 cable feet.
Install an extra 25 feet of wire at the Base Station to allow for
possible relocation.
Pull Cable
Pull the cable from the MCU location (usually in the telephone
equipment room) to the Base Station locations designated on the floor
plans.
If the cabling between the MCU and the telephone system or to the
Base Station leaves the building, consult the telephone system
manual, the National Electric Code (NEC), and local codes for
instructions on providing lightning and other over-current protection.
Run all cable before attaching the RJ-45 connectors to the Base
Stations. Label both the demarcation block end and the Base Station
end of each wire with the Base Station number using a wire tie marker
or other form of marker.
Remove bridge taps, multiples, or “Y” connections to the Base
Station wires; these will cause data transmission errors.
The area above some suspended ceilings is used as an
environmental air plenum. The NEC requires that wire installed in
plenums be rated for plenum installation.
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Run Cable for System
19
Connector
Function
Terminate Cable at Base Station Locations
After running the wire to the Base Station location, terminate the wire
using an RJ-45 modular crimp-on plug. Connect the data pair to pins
1 and 2, and the power pair to pins 7 and 8.
If the connection uses more than two pair, refer to the table on the
following page.
To avoid damage to the connectors or crimps, be sure to run the
wire to the Base Station before connecting the RJ-45 connectors.
RJ-45 Modular Cable
When wiring the 8-pin connector, use the following table as a guide.
8-pin Modular
1 Data 1 Any
2 Data 2 Any
3 Power 3 +
4 Power 2 5 Power 2 +
6 Power 3 7 Power 1 8 Power 1 +
MCU Pin
Polarity
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SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System
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Part Number
Pairs
Prepare Demarc Blocks
The MCU connects to the existing telephone system using RJ-21
connections. An MCU is designed to operate with a specific interface
to the telephone system: two-wire digital or analog, or four-wire
digital. The number of demarcation blocks required for the system
depends on the number and type of MCUs installed.
Interface Type
Analog POTS SCA-5XX 1 1
Universal Digital Interface (Norstar, Meridian, Comdial, Fujitsu,
Inter-Tel, DEFINITY 2-wire, NEC, Rolm, Toshiba)
Merlin Legend and DEFINITY 4-wire SCF-5XX 2 2
Mitel (DNIC) SCX-5XX 1 1
Panasonic (Universal 2-wire Auxiliary Digital) SCP-5XX 1 1
Executone (Universal 4-wire Auxiliary Digital) SCB-5XX 2 2
MCU
SCU-5XX 1 1
Wire
# Blocks
If the wiring between the SpectraLink 6100 MCU and the telephone
system leaves the building, consult your telephone system manual
for instructions on providing adequate lightning and other overcurrent protection. All MCUs (except the analog interface SCA-5XX)
are intended only for connection to the isolated side of an onpremises telephone switch. The interfaces are intended to connect
to digital telephone switch ports that provide signals of 5Vp-p (max)
AC component, and some telephone switches provide a 48 V DC
offset.
Based on the number and type of interfaces in the system, determine
the number of 25-pair cables required to connect line ports and Base
Stations to the demarcation blocks.
The diagrams which follow provide an overview of the connections.
Multiple power pairs
Some sites may prefer to wire Base Stations to a separate demarc
block in order to split out power pairs.
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