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NetClock User Reference GuideI
Blank page.
IINetClock User Reference Guide
CHAPTER 1
Product Description
1.1 Getting Started
1.2 Introduction
1.3 NetClock 9483 Overview
1.3.1 NENA Standards Compliance & Support
1.3.2 Security Enhancements
1.4 NetClock 9489 Overview
1.5 Inputs & Outputs
1.5.1 NetClock 9483: Standard Outputs
1.5.2 NetClock 9483: Optional Outputs
1.5.3 NetClock 9489 Standard Inputs and Outputs
1.6 NetClock 9400 Series Front Panels
1.6.1 NetClock 9483 Front Panel
1.6.2 NetClock 9489 Front Panel
1.6.3 Front Panel Keypad, and Display
1.6.3.1 Using the Keypad
1.6.3.2 Navigating the Front Panel Display
1.6.4 Status LEDs
1
2
2
2
3
4
4
4
4
5
5
6
6
6
6
7
7
8
CONTENTS
NetClock User Reference Guide • TABLE OF CONTENTS
1.7 NetClock 9400 Series Rear Panels
1.7.1 NetClock 9483 Rear Panel
1.7.2 NetClock 9489 Rear Panel
1.8 NetClock 9483—Available Option Modules
1.8.1 T1 (1.544 MHz) and E1 (2.048 MHz) Module
1.8.2 Multi-Port Gigabit Ethernet Module
1.9 The NetClock Web UI
1.9.1 The Web UI HOME Screen
1.9.2 The INTERFACES Menu
1.9.3 The Configuration MANAGEMENT Menu
1.9.4 The TOOLS Menu
1.10 Specifications
10
10
11
13
13
13
15
15
16
17
18
19
III
1.10.1 Input Power
1.10.1.1 Fuses
1.10.2 GNSS Receiver
1.10.3 RS-232 Serial Port (Front Panel)
1.10.4 RS-232 Serial Port (Rear Panel; NetClock 9483 Only)
The Chapter presents an overview of the NetClock 9400 Series Time
Server, its capabilities, main technical features and specifications.
The following topics are included in this Chapter:
1.1 Getting Started2
1.2 Introduction2
1.3 NetClock 9483 Overview2
1.4 NetClock 9489 Overview4
1.5 Inputs & Outputs4
1.6 NetClock 9400 Series Front Panels6
1.7 NetClock 9400 Series Rear Panels10
1.8 NetClock 9483—Available Option Modules13
1.9 The NetClock Web UI15
1.10 Specifications19
1.11 Regulatory Compliance24
CHAPTER1
CHAPTER 1 • NetClock User Reference Guide
1
1.1 Getting Started
1.1Getting Started
Welcome to the NetClock User Reference Guide.
Where to start:
First-time users: "Introduction" below.
Users with some knowledge of Time and Frequency Servers: "Overview" on page28.
If your unit is up and running and you want to change a setting: "MANAGING TIME"
on page145, or "SYSTEM ADMINISTRATION" on page223.
1.2Introduction
The NetClock®9400 Series combines Spectracom’s precision Time Server/Master Clock tech
nology and secure network-centric approach with a compact modular hardware design to
bring you a powerful time & frequency reference and synchronization system at the lowest cost
of ownership.
The NetClock 9400 product series is ideally suited for a variety of communications applic
ations such as Emergency Communications Centers that require extremely accurate timing and
frequency synchronization for their mission-critical systems, networks, and devices. The NetC
lock 9400 product series consists of two variants: The model 9483 is fully compliant with the
National Emergency Number Association (NENA) master clock standard, and the model 9489.
1.3NetClock 9483 Overview
The NetClock 9483 has been designed specifically for these environments, and when using
GPS as its timing reference, the UTC (Coordinated Universal Time) time standard is employed,
thus allowing the NetClock 9483 to provide legally traceable time and frequency syn
chronization services for various related environments and equipment, such as the following:
2
CHAPTER 1 • NetClock User Reference Guide Rev. 16
1.3 NetClock 9483 Overview
9-1-1 and PSAP communication center telephony
Computer network synchronization
VOIP/voice and video recording
CAD
ANI/ALI controllers
Radio consoles and communications equipment
Display clocks
Security & building access systems, fire alarm systems
The NetClock 9483 also includes backwards-compatibility support with all previous generation
NetClock products; thus providing a bridge from legacy devices and equipment to networkbased systems.
The NetClock 9483 series is a truly flexible Time Server/Master Clock, which in addition to
providing highly accurate network time synchronization, also supports a variety of timecodes
(including all NENA formats) and signals to synchronize specific devices. The built-in network
port can be supplemented to include 3 additional Gigabit Ethernet (10/100/1000Base-T) ports
for synchronizing isolated networks, or for restricting administration to a specific management
network. Precise 10-MHz and 1-Pulse-per-second (1PPS) signals are standard features, and
additional optional features include support for T1/E1 signals are available for synchronizing
telecom systems and equipment, and Precision Timing Protocol (PTP) I/O support.
The unit is housed in a 19” rack unit chassis and offers an integrated power supply. DC power
is available as back-up to AC power, or as the primary input power source.
Note: All features described are not available on all NetClock 9400 Series vari
ants.
Initial setup of the NetClock 9483 can be done via its front panel serial port interface, and fur
ther management and configuration can be performed via NetClock’s Web-based user inter
face.
1.3.1NENA Standards Compliance & Support
The NetClock Model 9483 is designed to meet or exceed the following NENA standards and
criteria:
NENA PSAP Master Clock Standard #04-002
NENA Security for Next-Generation 9-1-1 Standard (NG-SEC) #75-001
Note: Information regarding the configuration of the NetClock’s NENA module
can be found under "NENA-Compliant Module" on page348.
CHAPTER 1 • NetClock User Reference Guide Rev. 16
3
1.4 NetClock 9489 Overview
1.3.2Security Enhancements
In addition to fully supporting the NENA Security Standard #75-001, the NetClock 9400 series
are security-hardened network appliances designed to meet rigorous network security stand
ards and best practices. They ensure accurate timing through multiple references, tamper-proof
management, and include extensive logging capabilities for auditing purposes. All features,
interfaces, ports, and protocols can be enabled or disabled based on your network policies.
1.4NetClock 9489 Overview
Spectracom’s NetClock Model 9489 delivers the same high precision timing benefits of the
NetClock 9483, and is ideally suited for delivering highly precise NTP timing for syn
chronizing systems, devices, and other communications equipment and devices.
In addition to providing a secure, high precision NTP platform, NetClock 9489 also provides
one (1) 1PPS output, two (2) RS-485 outputs, and (1) RS-484 input.
There are a number of commonly shared features between both the NetClock 9483 and 9489
models. However, the NetClock Model 9489 is designed to function primarily as an NTP
server, and therefore is somewhat less complex than the NetClock Model 9483. Also, NetClock
9489 is not fully compliant to NENA master clock technical requirements. As such, a majority of
this document applies to the NetClock Model 9483, except where otherwise noted.
1.5Inputs & Outputs
Spectracom NetClock provides multiple outputs for use in networked systems and devices. GPSequipped NetClocks can track up to thirty-two GPS satellites simultaneously and synchronize to
the satellite’s atomic clocks. This enables NetClock-equipped computer networks to synchronize
all elements of network hardware and software over LANs or WANs – anywhere on the planet.
(1) 1.544 or 2.048 MHz
(2) 1.544 or 2.048 MHz
[T1/E1 Balanced]
3.81 mm Terminal Block
(1) PTP (IEEE 1588)RJ-45
I/OTypeConnector
I/O(1) Ethernet 10/100Base-TRJ-45 (auto-sensing)
Output(1) 1 Pulse Per Second (1PPS) BNC
Outputs (2) RS-485 Once-per-Second3.81 mm Terminal Block
Input(1) RS-485 Once-per-Second3.81 mm Terminal Block
Several Option Modules are available for NetClock 9483, providing additional outputs and
functionality:
1.5 Inputs & Outputs
For more information, see "NetClock 9483 Option Modules" on page335.
1.5.3NetClock 9489 Standard Inputs and Outputs
For more information, see "NetClock 9489 In-/Outputs" on page336.
CHAPTER 1 • NetClock User Reference Guide Rev. 16
5
1.6 NetClock 9400 Series Front Panels
1.6NetClock 9400 Series Front Panels
1.6.1NetClock 9483 Front Panel
Figure 1-1: NetClock 9483 Series Front Panel Display
The front panel of the NetClock 9483 unit consists of the following:
Three Status LED indicator lights (“Power”, “Sync” and “Fault”); see also "Status LEDs" on
page8.
Keypad buttons, for performing operations from the front panel.
LCD display, showing status information or currently selected menu items (display
options are configurable via the product web interface, such as position information,
time and date, Day of Year, GPS information, network settings, etc.).
LED time display.
An RS-232 serial port interface for serial cable connections.
1.6.2NetClock 9489 Front Panel
Figure 1-2: NetClock 9489 Front Panel
The front panel of the NetClock 9489 unit consists of the following:
Three Status LED indicator lights (“Power”, “Sync” and “Fault”). See also "Status LEDs"
on page8.
An RS-232 serial port interface connection.
1.6.3Front Panel Keypad, and Display
Note: This Section applies to NetClock 9483 only.
To simplify operation and to allow local access to NetClock, a keypad and a 4-line LCD inform
ation display are provided on the front panel of the unit.
The front panel keypad and display can be used to configure basic network settings e.g., en/disabling DHCP, or setting an IP address and subnet mask.
6
CHAPTER 1 • NetClock User Reference Guide Rev. 16
Note: If the keypad be locked, see "Troubleshooting – Keypad Is Locked" on
page331.
1.6.3.1Using the Keypad
The functions of the six keys are:
tu arrow keys: Navigate to a menu option (will be highlighted)
pq arrow keys: Scroll through parameter values in edit displays
1.6 NetClock 9400 Series Front Panels
ü ENTER key: Select a menu option, or load a parameter when editing
Ò BACK key: Return to previous display or abort an edit process
1.6.3.2Navigating the Front Panel Display
After power initialization, press any key to go to the “Home” display. As shown in the illus
tration "Front panel menu tree" on the next page, several status and setup displays are access
ible from the main “Home” menu. To navigate through the menus, use the arrow keys to
highlight a selection and then press the ENTER button.
The main menu options and their primary functions are as follows:
Display: Used to configure the information display
Clock:Displaying and setting of the current date and time
System:Displaying version info, system halt and reboot, reset spadmin password
Netv4:Network interface configuration
Lock: Locks the front panel keypad to prevent inadvertent operation.
Front Panel Display: Menu Tree
The illustration below shows how the menu is organized, and which functions can be accessed
via the front panel (i.e. without using the Web UI):
CHAPTER 1 • NetClock User Reference Guide Rev. 16
7
1.6 NetClock 9400 Series Front Panels
Figure 1-3: Front panel menu tree
To modify a parameter:
Highlight the menu option and press the ENTER button.
“O” stands for current old setting, and “N” is the new setting.
You can only change the “N” setting.
Use the UP and DOWN arrow keys to scroll through all possible parameter values.
To edit a sequence of numbers:
Use the LEFT and RIGHT arrow keys to select other digits. Once the desired parameter is
displayed, press ENTER to make the new value the current ("O") value. You will be asked
to confirm the setting change. Press ENTER to accept or BACK to cancel the parameter
change.
All entered values are stored in the unit's non-volatile memory and will be restored after a
power cycle.
1.6.4Status LEDs
Three Status LEDs, located on the unit's front panel, indicate NetClock's current operating status:
POWER: Green, always on while power is applied to the unit
SYNC: Tri-color LED indicates the time data accuracy
FAULT: Two-color, three-state LED, indicating if any alarms are present.
At power up, the unit automatically performs a brief LED test run during which all three LEDs
are temporarily lit.
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CHAPTER 1 • NetClock User Reference Guide Rev. 16
LED LabelActivity/ColorDescription
POWER
OffBoth AC, and DC input power are disconnected.
OR: The unit's AC input switch is turned OFF, and DC input is not
present.
On/solid
green
AC and/or DC Power are supplied; the unit detects all power
inputs.
Red
The unit is configured for two power inputs, but detects only one
power input. OR:Detects a power configuration error.
Green
& blinking
orange
1/sec.
Power Error — general power configuration fault.
SYNC
Red
Time Sync Alarm:
1) The unit has powered up, but has not yet achieved syn
chronization with its inputs.
2) The unit was synchronized to its selected input references, but
has since lost all available inputs (or the inputs were declared
invalid) and the Holdover period has since expired.
Solid
green
The unit has valid time and 1PPS reference inputs present and is syn
chronized to its reference.
Orange
The unit is in Holdover Mode: It was synchronized to its selected
input references, but has since lost all available inputs (or the inputs
are not declared valid).The time and frequency outputs will remain
useable until the Holdover period expires.
FAULT
OffNo alarm conditions are currently active.
Blinking
orange
A GNSS antenna alarm has been asserted and is currently active.
A short or open circuit has been detected in the GNSS antenna
cable. The light will automatically turn off once the alarm condition
clears.
To troubleshoot this condition, see
"Troubleshooting via Web
UI Status Page" on page328
.
Solid
orange
A Minor Alarm condition (other than an antenna problem alarm)
has been asserted and is currently active.
To troubleshoot this condition, see
"Minor and Major Alarms"
on page325
.
Red
A Major Alarm condition has been asserted and is currently active.
To troubleshoot this condition, see
"Minor and Major Alarms"
on page325
.
1.6 NetClock 9400 Series Front Panels
Table 1-1:
Front panel status indications
CHAPTER 1 • NetClock User Reference Guide Rev. 16
9
Ethernet
Yellow
ONLAN activity detected.
OFFNo LAN activity detected
Ethernet
Green
ONLAN link established, 10 or 100 Mb/s.
OFFNo link established.
1.7 NetClock 9400 Series Rear Panels
1.7NetClock 9400 Series Rear Panels
1.7.1NetClock 9483 Rear Panel
The NetClock 9483 rear panel provides several different outputs for interfacing the unit to vari
ous systems. The rear panel has an ACconnection for power input (DCPower is optional), Eth
ernet and USB connections, 1PPS and 10MHz outputs, IRIG, ASCII, and Relay/Alarm outputs,
and GPS Antenna connector.
Figure 1-4: NetClock 9483 rear panel
AC power connector: Input for the AC power and provides and AC power ON/OFF
switch. This connector is only installed if NetClock was ordered with AC input power
option.
DC power port connector: Only installed if the NetClock was ordered with DC input
power option. Note: DC input power does not have an ON/OFF switch.
Ethernet connector: Provides an interface to the network for NTP synchronization and to
obtain access to the NetClock product web interface for system management. It has two
small indicator lamps, “Good Link” (green LED), and “Activity” (orange LED). The “Good
Link” link light indicates a connection to the network is present. The “Activity” link light
will illuminate when network traffic is detected.
Table 1-2:
Status indicators, rear panel
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CHAPTER 1 • NetClock User Reference Guide Rev. 16
1.7 NetClock 9400 Series Rear Panels
USB connector is reserved for future expansion.
1PPS output: Provides a once-per-second square-wave output via BNC output connector.
The 1PPS output can be configured to have either the rising or falling edge of the signal
to be coincident with the system’s on-time point.
10 MHz output: Provides a 10 MHz sine-wave output via BNC output connector.