Access Control Overview..........................................................................................................................4
System Overview.......................................................................................................................................4
1 Door System Specifications........................................................................................................................5
Installation of 1 Door Systems.......................................................................................................................6
Powering On and Connecting to a Network.................................................................................................16
Preparing for the Network.......................................................................................................................16
Connecting to the Local Network............................................................................................................17
Adding Clients to Systems......................................................................................................................18
IP Installer................................................................................................................................................19
System Configuration and Programming................................................................................................20
Testing, Maintenance and Service................................................................................................................23
Parts List.......................................................................................................................................................23
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates and can radiate radio frequency energy and if not
installed and used in accordance with the manual, may cause harmful interference. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at their own expense.
This Access Control System is compliant with Level I UL 294 listed devices and must be
installed in a controlled location.
Notice
This manual contains information regarding the basic installation and configuration of the
browser-based Access Control System. It must be read and completely understood before
installation or operation.
It is intended that this unit will be installed by persons trained and qualified to install access
control systems and has the skills and knowledge working with electrical circuits and safety
codes. Important safeguards and instructions in this manual cannot cover all possible situations
and conditions that occur during installation and use and it must be understood that common
sense and caution must be exercised by the person(s) installing, maintaining and operating the
equipment.
Installations must conform to all national and local building and electrical codes.
This manual is for installing 1 Door Systems, Model A1.
Installation Instructions for 1 Door Systems – July, 2019 Page 3
Introduction
Access Control Overview
Access Control is the selective restriction to a place or resource such as a property, building or
room to authorized persons and is a matter of who, where, and when. An access control system
is used to automate access control using credentials, credential readers, electric door locks and
other devices. Administrators configure the system to determine who is allowed to enter or exit,
where they are allowed to exit or enter, and when they are allowed to enter or exit. When access
is granted, the door is unlocked for a predetermined time and transaction is recorded. When
access is denied, the door remains locked and the attempted access is recorded. Administrators
can then run reports on the recorded transactions to review activity for selected dates and times.
System Overview
Controller models are available in variety of configurations starting from 1 Door models that
require a separate power supply to 2 & 4 Door models that include an integrated power supply
for the controller and door lock power. Most models can be upgraded after installation with
enhanced features, such as enhanced reporting or more users, using software license keys. All
controllers include tamper and power fault inputs, in and out readers, request to exit and door
position inputs for each door and auxiliary inputs and outputs. All controllers are designed to be
connected to a network using an Ethernet RJ45 connector and configured using the integrated
web server.
Controllers can be configured as either a server or a client. All systems require a server
controller. Some systems have the ability to add additional client controllers to increase the
number of doors, inputs or outputs or control elevators. The software license key is used by the
controller to determine if it is a server or a client. After logging in, the license information about a
can be determined by clicking on the license icon at the bottom of the web page.
Certain models offer a mobile APP that can be used to setup and configure, view logs, lock and
unlock doors and activate threat levels. In addition, some systems also offers a cloud service
that provides a portal where a users or dealer can log into and manage one or many systems
securely.
Client controllers communicate with the server controller via the local area network and are
configured through the server using a web browser on a PC connected to the network. Once the
server or client controller is configured, they will function without a network connection or the
PC. The network and PC is only required for setup, configuration and reporting.
Installation Instructions for 1 Door Systems – July, 2019 Page 4
1 Door System Specifications
General Specifications
ProcessorQuad Core Cortex, 1.5 GHz
Memory1GB DDR3 & 8 GB eMMc
Operating SystemEmbedded Linux
Transactions> 45 per Second
Power Requirements (excluding door locks)Regulated 12VDC @ 2A, Class 2 (not supplied)
Operating Temperature50ºF to 95ºF (10ºC to 35ºC)
Enclosure Size (W x H x D)3.2 x 3.0 x 1.3 in (81 x 78 x 32 mm)
ModelA1
Standby Power Requirement350mA @ 12V
Number of Doors2 Total, One In & One Reader
Readers (Wiegand)2 Total, One In & One Out Reader
Reader Power300 mA @ 12V Max per Reader
600 mA @ 12V Max per System
Request to Exit (REX) Input1
Door Position (status) Input1
Auxiliary Input1
Tamper Digital Input1
Power Fault Digital Input1
Door Lock Output1 Form C Relay, 24V @ 1.0A
Auxiliary Output1 Form C Relay, 24V @ 1.0A
UL294 7th Edition Rating
Destructive AttackLine SecurityEnduranceStandby Power
Level ILevel ILevel IVLevel ILevel I
Single Point
Locking Device
with Key Locks
Installation Instructions for 1 Door Systems – July, 2019 Page 5
Installation of 1 Door Systems
Installation Check List
The list below provides a logical sequence for installing a system. This list cannot cover all
possible situations and conditions that occur during installation and use and it must be
understood that common sense and caution must be exercised by the person(s) installing,
maintaining and operating the equipment.
✔ Calculate the systems power requirement by adding up the power required
for each device connected to the system to make sure the required power
can be provided by the system.
✔ Mount the controller in an enclosure that is located in a secure, controlled
location
✔ Connect the inputs and outputs and tamper switch
✔ Connect the readers
✔ Connect the door lock and auxiliary output
✔ Connect power to the controller using a dedicated 12 VDC, 2 AMP UL294B
listed power supply. Connect the power supply to an unswitched, grounded
outlet
✔ Obtain an IP address, Subnet Mask, DNS and other information from the
network administrator
✔ Configure the controller's network settings
✔ Connect the controller to the local area network
✔ Add optional license keys to upgrade features
Locating the Controller for Installation
Choose a centrally located, secure, clean and dry area near an AC power source. Avoid
mounting the controller within 6 feet of any equipment that may generate electrical interference.
NOTICE: The power supply used for the controller must only
be connected to an unswitched, grounded, 115 VAC outlet. If
an unswitched outlet is not available or within 6 feet of the
controller mounting location, have a licensed electrician install
an outlet per local codes. All wiring must be in accordance with
the National Electrical Code, NPFA 70 and all local codes. For
UL installations, the maximum Ethernet, Input and Output
cable length is 98.5 feet (30 meters).
NOTE: This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this
device may not cause harmful interference and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
Installation Instructions for 1 Door Systems – July, 2019 Page 6
Mounting the 1 Door System
Using the provided mounting bracket, the 1 door controller can be mounted vertically or
horizontally in a UL listed enclosure with an integrated tamper switch, that is located in a secure
location. The aluminum heat sink should face away from the mounting surface with a minimum
of 1 inch (25.4 mm) of clearance above the heat sink. The temperature in the mounting location
must be within the system's specified limits. When running wires through knockouts in
enclosures, install bushings or conduit connectors as needed to protect wires from damage.
1. Run all wires to the controller's location and label the wires according to their use.
2. Locate the enclosure for the 1 door controller on the wall and level. Mark the mounting
holes on the wall and remove the enclosure and install anchors appropriate for the type
of wall and mounting conditions.
3. DO NOT DRILL the mounting holes while the enclosure is in place on the wall. Dust and
debris from drilling will contaminate and damage the electronics.
4. Partially insert mounting screws into the top two mounting holes and hang the enclosure
on the screws. Check for level, insert the lower screws and tighten all four mounting
screws.
5. Using the provided mounting bracket as a template, locate the bracket in the enclosure
and mark the location of the mounting screws. The key holes in the bracket are sized for
#6 pan head self tapping screws. Drill the holes for the mounting screws and partly
thread the screws into the holes. Clean any debris from drilling to prevent damage to the
electronics. Place the controller into the mounting bracket and hang on the mounting
screws. Check for level and tighten the mounting screws.
1 Door
Controller
#6 Mounting
Screw
1 Door
Controller
Mounting
Bracket
#6 Mounting
Screw
6. Run the wires through the knockout holes and connect to the appropriate terminals (see
following sections of the manual for wiring details).
7. Connect the tamper switch to the controller's tamper inputs.
NOTICE: This equipment includes electronic components that
are sensitive to static electricity. Make sure to discharge by
touching an earth ground before handling this equipment.
NOTE: When locating the controller, choose a centrally located,
secure, clean and dry area. Avoid mounting the controller within
6 fee (2 meters) of any equipment that generates electrical
interference.
Installation Instructions for 1 Door Systems – July, 2019 Page 7
Controller Features 1 Door Systems
The following shows the controller's features and wiring components.
Controller Hardware Identification
USB – FOR
FACTORY USE
ONLY
ETHERNET
*SD CARD
*HARDWARE
RESET
*IP RESET
*FACTORY
DEFAULT
*controller shown
with cover removed
POWER
HARNESS
CONNECTOR
READER
HARNESS
CONNECTOR
1 DOOR CONTROLLER LAYOUT
HEAT SINK
Controller Inputs
Controllers can monitor door position, request to exit and auxiliary (general purpose) inputs. All
inputs are assigned default states that can be modified as needed through the user interface.
The table below shows the default state for each of the inputs.
Input TypeDefault State
Door Position (status) InputsDisabled
Request to Exit InputsNormally Open, Momentary, Unsupervised
The table below shows the different input configurations. These types can be independently
configured for each input by the user.
SupervisedUnsupervised
Normally OpenNormally Open
Note: Use 1K Ohm Resistor
Normally ClosedNormally Closed
Installation Instructions for 1 Door Systems – July, 2019 Page 8
Controller Wiring Harnesses
The controller is provided with two plug-in wiring harnesses for connecting field
wiring. The harnesses are color coded and marked with labels to indicate the
proper connection for field wiring.
The Minimum Cable Specifications for the wiring of inputs is
22 AWG Belden or equivalent with a maximum distance of 98.5
feet (30 meters).
NOTE: All wiring shall conform with the National Electrical
Code, NPFA70 and local building codes.
Input Wiring
All inputs may be configured for normally open or normally closed contacts. Door position,
request to exit and auxiliary inputs may also be configured with for supervision to detect if wiring
to the contact is broken or cut. Wires must not be routed in parallel with or in the same
conduit with any high voltage AC wiring.
14 Pin Reader Harness
Input Power
PINColorDescription
1RED+12 VDC Power for In & Out Readers
3BLUELED, In & Out Readers
5ORANGE Buzzer, In & Out Readers
7GREEND0, In Reader
9WHITED1, In Reader
11GREEND0, Out Reader
13WHITED1, In Reader
2BLACKGround, In & Out Readers
Door Inputs
14PURPLE Door Position Input
12BLACKGround
10YELLOW Request to Exit Input
System Inputs
8GRAYAUX Input
6BROWN Tamper
4GRAYPower Fault
12BLACKGround
Installation Instructions for 1 Door Systems – July, 2019 Page 9
Request to Exit (REX) Input
A REX input activated the door output to unlock a door. A REX device can be a press to exit
button, motion detector or other device mounted on the secured side of an entrance. REX
features may be modified in Device Settings for Doors and can be set to normally open (NO),
normally closed (NC) or monitored using either a series or parallel resistor. For applications
where a manual unlocking device is used, such as a exit bar, REX activating the door output can
be disabled.
Request to Exit Wiring
1. Disconnect power from the controller.
2. Determine if your REX device is normally open or
normally closed (refer to the instructions provided
by the REX manufacturer).
3. Connect the REX device as shown.
4. After power is applied to the controller, make sure
to configure the controller in Device Settings for Doors and select the appropriate REX
input type.
5. After power is applied to the controller, verify the input is properly working.
Door Position Input
Monitors if the door is open or closed. The door switch (typically a magnetic reed switch, not
provided) will change state when the door is opened or closed. To use this feature, it must be
enabled in Device Settings for Doors. It can be set to normally open (NO), normally closed (NC)
or monitored using either a series or parallel resistor.
Door Position Wiring
1. Disconnect power from the controller.
2. Determine if your door position switch is normally
open or normally closed (refer to the instructions
provided by the switch manufacturer).
3. Connect the door position switch as shown.
4. After power is applied to the controller, make sure to
configure the controller to use the door position
switch in Device Settings for Doors and select the
appropriate door contact type.
5. After power is applied to the controller, verify the input is properly working.
Auxiliary Inputs
Auxiliary inputs are used for general purposes and can be connected to devices such as alarms,
detectors and devices that have a switched output. These inputs can be set to normally open
(NO), normally closed (NC) or monitored using either a series or parallel resistor and these
features may be modified in Device Settings for Aux Inputs.
Auxiliary inputs must be programmed to produce a defined action, such as activating an
auxiliary output, using Event Actions.
Installation Instructions for 1 Door Systems – July, 2019 Page 10
Auxiliary Input Wiring
1. Disconnect power from the controller.
2. Determine if device you are connecting to the
Auxiliary input is normally open or normally
closed (refer to the instructions provided by the
device manufacturer).
3. Connect the device to the Auxiliary wires as shown.
4. After power is applied to the controller, make sure to configure the controller in Device
Settings for Doors and select the appropriate Auxiliary input type.
5. After power is applied to the controller, verify the input is properly working.
Tamper
The tamper input may be used to monitor access to the access control system and must be
used for UL installations. This input can be set to normally open (NO) or normally closed (NC) in
Device Settings for Controllers. Typically a tamper switch is mounted inside the enclosure
containing the access control system in such a way that when the enclosure is opened, the
switch is activated.
The access control system can be programmed using Event Actions to perform a system
backup, activate an auxiliary output or send an email notification when a tamper input is
detected.
Tamper Input Wiring
1. Disconnect power from the controller.
2. Determine if device you are connecting to the
Tamper input is normally open or normally closed
(refer to the instructions provided by the device manufacturer).
3. Connect the device to the Tamper wires as shown.
4. After power is applied to the controller, make sure to configure the controller in Device
Settings for Controllers and select the appropriate Tamper input type.
5. After power is applied to the controller, verify the input is properly working.
Power Fault
The power input may be used to monitor the power supply connected to the access control
system. This input can be set to normally open (NO) or normally closed (NC) in Device Settings
for Controllers. Typically power supplies designed for access control will have a switched output
that is activated when main power is lost and changed to battery backup.
The access control system can be programmed using Event Actions to perform a system
backup, activate an auxiliary output or send an email notification when a power input is
detected.
Installation Instructions for 1 Door Systems – July, 2019 Page 11
Power Fault Input Wiring
1. Disconnect power from the controller.
2. Determine if device you are connecting to the
Power Fault input is normally open or normally
closed (refer to the instructions provided by the
device manufacturer).
3. Connect the device to the Power Fault wires as shown.
4. After power is applied to the controller, make sure to configure the controller in Device
Settings for Controllers and select the appropriate Power Fault input type.
5. After power is applied to the controller, verify the input is properly working.
Readers
The controller can be connected to Wiegand type readers or keypads. Each door on the
controller supports a primary (entrance) In Reader and a secondary (exit) Out Reader.
The maximum power available through the controller for an individual reader is 300mA @
12VDC with a combined maxim for the controller of 600mA. Exceeding the maximum power
for an individual reader or for the controller may damage the controller, void the warranty
and will cause erratic operation. Refer to the manufacture's documentation to determine the reader's power requirements. Wires must not be routed in parallel with or in the same
conduit with any high voltage AC wiring.
The Minimum Cable Specifications for readers is a Belden shielded, twisted,
6 conductor plus ground cable, 22 AWG.
For UL installations, the maximum cable length is 98.5 feet (30 meters).
Note: Use UL294 listed readers for all installations such as HID ProxPoint Plus
or similar. All wiring shall conform with the National Electrical Code, NPFA70
and local building codes.
Installation Instructions for 1 Door Systems – July, 2019 Page 12
Reader Wiring
1. Disconnect power from the controller.
2. Connect the color coded wires from the reader to the
appropriate wires on the reader 14 pin harness as
shown. Refer to manufacturer's instructions for exact
color codes for each connection.
3. Remove excess shield from the reader cable to
prevent interference with the controller's electronics or
other electrical circuits. Tape off any exposed shield
with electrical tape.
4. Reader shields must be grounded per the manufacturer's requirements.
5. Make sure to properly ground the reader shield.
6. After power is applied to the controller, verify the reader is properly working.
In & Out Reader Wiring
14 Pin
Reader
Harness
12BlackGroundBlackBlack
13WhiteOut Reader, D1XWhite
11GreenOut Reader, D0XGreen
9WhiteIn Reader, D1WhiteX
7GreenIn Reader, D0GreenX
5OrangeBuzzer ControlBlueBlue
3BlueLED ControlBrownBrown
1Red12 VDCRedRed
ColorDescription
Typical IN Reader
Wire Color
Typical Out Reader
Wire Color
Controller Outputs & Power Input
The controller has door output and auxiliary output relays that may be activated in response to
reader activity, time schedules or event actions. The outputs are assigned default features that
can be configured in Device Settings for Doors or Auxiliary Outputs. The table below shows the
default state for each type of output.
OutputDefault StateDefault Response
Door OutputNot Energized, Single Pulse
3 second activation time in response to
valid access credentials
Auxiliary OutputNot Energized, Single Pulse
None. Must be configured in Device
Settings or Event Actions
Output Wiring Requirements
The wire used must be of the proper gauge for the load current and distance from the controller
to the load. Wires must not be routed in parallel with or in the same conduit with any high voltage AC wiring and all wiring shall conform with the National Electrical Code, NPFA70 and
local building codes. Use a minimum size of UL listed 18 AWG to a maximum distance of 98.5
feet (30 meters).
Installation Instructions for 1 Door Systems – July, 2019 Page 13
10 Position Power Harness
Input Power
PINColorDescription
10BLACKGround
9RED+12 VDC @ 2A
Door Output
7GREENNormally Closed Dry Relay Contact
5BLUECommon Relay Contact
3GRAYNormally Open Dry Relay Contact
Auxiliary Output
8GREENNormally Closed Dry Relay Contact
6WHITECommon Relay Contact
4GRAYNormally Open Dry Relay Contact
2BLACKGround
1BLACKGround
Power 12 VDC & GND
The Power Input requires a dedicated Class 2, 12 VDC power supply. For UL installations, only
use a UL294 listed supply such as a Linear 12VDC/24W PIP that has an indicator light that is
illuminated when AC power is present with a rating of 12 VDC @ 2A.
NOTICE: A 12 VDC power supply must be used. Incorrect voltage
will damage the product and void the warranty.
CABLE SPECIFICATIONS: Use a minimum size of UL listed 18
AWG, 2 conductor at a maximum distance of 4 feet (1.2 meters).
NOTE: Power supplies must be plugged into a dedicated
receptacle that is not controlled by a switch.
Power Wiring
1. Connect the power supply +12V and -12V terminals to 10
pin power harness as shown.
2. Power should only be applied to the system when all
connections are secured and tested, and when instructed
to apply power.
NOTE: When 12V power is applied to the controller, a blinking LED indicator next to the
14 pin reader harness will be visible.
Installation Instructions for 1 Door Systems – July, 2019 Page 14
Door outputs can be configured to operate in a fail safe or fail secure mode. Connect the door
locking device to the door output connector as shown below. Refer to the manufacturer's
specifications to determine the correct operating voltage, current and configuration. Use a power
supply dedicated for door lock use.
Fail Secure DC Door Strike
Without power, the door strike is locked.
Fail Safe DC Door Strike
Without power, the door strike is unlocked.
Fail Secure AC Door Strike
Without power, the door strike is locked.
Installation Instructions for 1 Door Systems – July, 2019 Page 15
Powering On and Connecting to a Network
Controllers must be located in a secure area and connected to a network that is protected by a
security system (firewall, etc.). Before connecting the controller to the network, obtain the
following information from you network administrator. Note: a Static IP address should be used when the controller is configured as a server controller. Client controllers may use DHCP.
✔IP address
✔Subnet Mask
✔Gateway
✔DNS 1 and DNS 2
Preparing for the Network
In most cases, the controllers IP address will have to be changed to allow the controller to be
recognized by the local network. The controller's IP address is changed as follows.
1. Connect a programming computer directly to the Ethernet port of the controller. A
standard CAT-5 cable is used for direct connection. A crossover cable is not required.
2. Assign a static IP address to the computer of 192.168.0.10. For instructions on how to
change the static IP address of a Windows computer visit:
3. The factory default IP address of the controller is 192.168.0.250. Open a web browser,
such as Google Chrome, and enter the default IP address into the address bar.
TIP: As an alternative to directly connecting a cable, the provided IP
Installer utility can be used to change the controller's IP address. See the
section below on how to use the utility.
4. The controller's login page is displayed as shown. To login enter the
default User ID: admin and default PW: admin
5. Controllers can be licensed as a server or a client.
After first time login, the license page is displayed. To
get a license key, first click on the Edit button. On the
next page, click on A, the Get License Key for a
SERVER or click on B, the Get Client Key for a
CLIENT. Click OK to confirm and the license key will
be auto populated. Finish by clicking C, Apply
License Key and the controller will restart.
NOTE: The controller needs to access the Internet to obtain a license key.
6. When the controller is licensed for a server, after logging in, the system configuration
Wizard is started. The Wizard is a guide that can be used to collect the basic information
required to set up a system. The network settings can be configured in the Wizard or by
browsing to the Network Configuration page as shown.
Installation Instructions for 1 Door Systems – July, 2019 Page 16
Wizard Starting Page
7. The network configurations may be accessed through the Sitemap by first clicking the
icon at the bottom of the page, then clicking IP Address under Network Settings.
Accessing the Site Map
8. After entering the network information, click Save & Reboot and the controller will reboot.
Typically rebooting will take less than 2 minutes.
Network Settings Page
8. After disconnecting the programming computer, the controller is ready for the local
network.
NOTE: System data may be lost if the controller is powered down
without performing Save & Reboot.
Connecting to the Local Network
Plug the Ethernet cable into the port on the controller and connect to the local area network as
shown below. If the network connection is functioning properly the LAN LED's on the controller
will blink. Computers connected to the local network will be able to access the system using the
IP address of the controller.
The Minimum Cable Specifications network connection is CAT 5 or better with an RJ-45
connector, wired straight through to a network switch or router.
Note: For UL installations, the maximum Ethernet cable length is 98.5 feet (30 meters).
Installation Instructions for 1 Door Systems – July, 2019 Page 17
NOTE: LAN connection is only required for monitoring, reporting and configuration.
Once the system is configured, it will operate without a LAN connection.
Adding Clients to Systems
Some systems have the ability to add additional controllers to increase the number of doors,
inputs or outputs or control elevators. Clients are configured through the system's server, but
must first be linked to the server.
Setting the Client's Network
1. Connect a programming PC directly to the controller as described in the section
Preparing for the Network.
2. Login using the default ID: admin and default PW: admin
3. After login, the client's network page is displayed. Click Edit.
4. Change the IP address of the client controller. It is recommended to set this to DHCP.
5. Enter the IP address of the server controller and the server's port number (the default
port number is 20000).
6. Enter the password and click Save.
Installation Instructions for 1 Door Systems – July, 2019 Page 18
Linking the Client to the Server
1. Login to the system's server.
2. After logging in, browse to the Site Management and select Client Management.
3. The client will appear in the client management list. Click onthe button to connect
the client to the server.
Client Management
IP Installer
IP Installer is a Microsoft Windows® PC utility that is on the USB thumb drive shipped with all
systems. This utility can be used to locate a controller on the local area network. It also provides
a method of changing the IP address of a server or client controller and is an alternative to
directly connecting clients. To use IP Installer, follow the steps below.
1. Locate IP Installer on the USB thumb drive and install it on a Windows PC that is
connected to the local network that will be used by the server and client controllers.
2. Connect all of the controllers to
local network.
3. Run IP Installer. If you PC has
multiple network adapters,
select the adapter in the
Network Card list box that is
connected to the local network
used by the controllers, and
click Scan to locate the
controllers. When controllers
are located, they will be listed
in IP Installer.
4. In this example, a server controller is located at 192.168.0.200 and client controller is
located at 192.168.0.250. The client's IP address can be changed and the client can be
assigned to a server by first clicking on the client in the list,
then click the Set Network button.
5. In the IP Setting popup, change the client's IP to static IP
address or to a DHCP. Note that servers must be set to static
IP address.
6. In the IP Setting popup, change the client's Server Info. In this
example, the Server IP is 192.168.0.200 and the Server Port
is 20000.
7. Enter the IP Installer password 1234 and click OK. This will
update the client's IP address settings and assign it to a
server. When the network changes are complete, the client
will appear in the list with the new settings.
Installation Instructions for 1 Door Systems – July, 2019 Page 19
System Configuration and Programming
The controller is programmed and managed using a web browser on any computer connected
to the local area network. The controller's basic settings can be programmed using the Wizard
tool. The Wizard tool helps ensure that required settings are configured for normal operation.
For specific programming instructions, refer to the Users Programming Guide,
Part Number 100104-SP.
Installation Instructions for 1 Door Systems – July, 2019 Page 20
Trouble Shooting
QuestionSolution
– Check the AC outlet's voltage used to power the controller.
– For systems using a Fire Cutout, check the status of the fire cutout input to see the
power has been deactivated.
– Check wiring from the power supply to the controller.
– For systems using a Power Module, check for +12 VDC at the Power Input
The controller does not
power up.
The controller power up
but does not respond to
card reader inputs.
No network
communications with
Controller.
Connector. If +12 VDC is not present, the internal power supply may be damaged and
need to be replaced.
– Check for +12 VDC at the Power Connector for the Controller. If +12VDC is present
and the RED LED's on the Controller are off, the input fuse may be blown. This fuse
is not field replaceable.
– If the measured voltage is less than 11 VDC, the system may be overloaded.
Disconnect all readers, door and AUX outputs and check if the controller powers up.
– Check that the card and the card reader are compatible.
– Measure the power at the reader connection. If no voltage is present, the reader
fuse may be blown or overloaded. Disconnect the reader wiring and check for proper
voltage.
– Check the wiring to the reader. Disconnect the field wires to the reader and directly
wire a reader to the controller. If the reader works, the field wiring may be faulty.
– If the Ethernet LAN LED's are off or solid, then there is no physical connection to
the network. Check network cabling at the Controller and at the router or switch.
– Verify the correct IP, Gateway, Subnet and DNS address are being used for the
network.
– Have the network administrator verify that firewall rules or port restrictions are not
blocking network access to the Controller.
– Directly connect a programming PC to the Controller as described in the installation
instructions to check Ethernet communications. Note that you may need to reset the
IP address of the controller.
How to reboot the
controller?
How to reset the IP
address of the controller to
factory default?
How to restore factory
defaults to a controller?
– For a hardware reboot, momentary press the controller's Reboot push button.
– It will take approximately 1 minute for the controller to reboot and the UI can be
accessed.
– Press and Hold the IP Default push button on the controller for 20 seconds.
– The Controller will reboot and set the IP address to 192.168.0.250.
– It will take approximately 1 minute for the controller to reboot and the UI can be
accessed.
– The Controller's IP address can be changed from the UI.
Note: If the controller is factory defaulted, all configuration and user information will
be lost, including the license key.
– Press and Hold the Factory Default push button on the controller for 20 seconds.
– The Controller will reboot and the factory with the factory defaults, including the
default IP address.
– It will take approximately 1 minute for the controller to reboot and the UI can be
accessed.
– After installing the license key the controller can be reconfigured from the UI.
Installation Instructions for 1 Door Systems – July, 2019 Page 21
Trouble Shooting
QuestionSolution
How to obtain a license
key for an unlicensed
controller?
Can not obtain a license
key after first login.
– The controller's MAC address is required to obtain a license key. This is printed on
the controller or can be found on the license page after logging in to the UI.
– Visit the License On Demand web server to obtain the license key.
The controller needs access to the Internet to retrieve a license key. If an Internet
connection is not available, the license key can be retrieved directly from the License
On Demand web server.
Installation Instructions for 1 Door Systems – July, 2019 Page 22
Testing, Maintenance and Service
A monthly test of the system and all the components is recommended.
✔Check that all used inputs and outputs are correctly working with the connected devices.
✔Check that the system and log backups are occurring at the scheduled times.
✔Check for proper operation of the battery backup. NOTE: Backup system data before
performing a battery test.
The system requires little maintenance, however it is recommend to check the following every 6
months.
✔Doors on system enclosures are secure.
✔Enclosures are clean and dry.
✔All wires are securely connected to the terminals and proper strain relief is used.
✔Proper bushings or fitting are installed in knock out for wires and wires are not cut or
chaffed.
✔Check date code on backup battery and replace if needed.
These systems contain Class 2 circuits. There are no serviceable parts on the controllers. Do
not alter or tamper with any of the components of the system. Doing so will void the warranties
and violate FCC rules.
Parts List
Order ModelDescription
AMTG1DC1 Door Controller Mounting Bracket
A1DC10PIN10 Pin Power Harness
A1DC14PIN14 Pin Reader Harness
A11 Door Replacement Controller
Please contact customer service to order replacement parts.
Installation Instructions for 1 Door Systems – July, 2019 Page 23
Contact & Warranty Information
Corporate Office
Speco Technologies
200 New Highway
Amityville, NY 11701