Spatherm S-Thermatik NEO Operating Instructions Manual

Operating Instructions

S-Thermatik NEO

PREFACE / QUALITY PHILOSOPHY

You have decided in favour of a SPARTHERM fireplace insert accessory - thank you very much for your confidence in our company.

In a world of excess and mass production, our company stands for the values expressed by our owner, Gerhard Manfred Rokossa:

"High technical quality combined with contemporary design and service to the satisfaction of our customers, so they will recommend us to others".

Together with our specialist retail partners, we offer you first-class products that will touch your customers emotionally, and will inspire feelings such as a feeling of
security, safety and comfort. To achieve this, we recommend that you read the operating instructions carefully in order to get a quick and comprehensive overview
of your decorative fireplace.

In addition to the information on operation, this manual also contains important care and operating instructions for your safety as well as preserving the value of your
accessory and provides valuable tips and tricks.

For further enquiries, please contact your specialist dealer.
We hope you enjoy your new stove.

Your Spartherm team
G.M. Rokossa

GB

GB 3

1. General information 4

1.1 Information on installation 4

1.2 Accessories 4

1.3 Functional description of S-Thermatik NEO 5

2. Safety notes 6

3. Menu structure and display 6

3.1 Menu structure 6

3.2 Main menu 7

3.3 General operation of the display 7

4. Statistics 8

5. User menu 8

6. Self-test: 10

7. Power failure 11

8. Service menu 11

9. Closed-loop control characteristics 12

10. App 13

11. Notes for stoves: 14

12. Guide 15

13. General warranty conditions 16

13.1 Area of application 16

13.2 General information 16

13.3 Warranty period 16

13.4 Warranty requirements 16

13.5 Exclusions from the warrant y 16

13.6 Elimination of defects / repair 17

13.7 Extension to the warranty period 17

13.8 Spare parts 17

13.9 Liability 17

13.10 Closing remarks 17

14. EU Declaration of Conformity 18

CONTENTS

GB 4

1.1 INFORMATION ON INSTALLATION

Please consult your district master chimney sweep before assembling and
installing your fireplace. He will advise you on building regulations, will
check the suitability of your chimney, will commission your fireplace insert
and will issue the operating licence for your fire area.

When installing and operating the fireplace insert and connecting it to the
chimney, make sure that you comply with the national and European stand­ards, the country-specific and local directives and regulations as well as the
fire regulations for your federal state (in Germany only) and the Technical
Rules of the Tiled Stove and Hot Air Heating System Trade (TROL).

All work on the electrical installation may only be performed by an author­ised specialist company. All equipment must be switched off at the main
switch before performing work on it.

1.2 ACCESSORIES

If needed, all conduits can be extended using normal copper cable, but this

does apply to the cable on the flue gas temperature sensor. Here, a
special compensating line MUST be used.

• 5m flue gas sensor extension cable (Item No. 1013221)

• 10m extension cable for flue gas sensor (type no. 1013222)

With appliances that circulate water, if the recirculating pump is to be
controlled by the S-Thermatik NEO, at least two PT 1000 sensors should
be ordered at the same time. This is the only way of ensuring that the
"Differential temperature" function can be implemented together with the
S-Thermatik NEO.

• Temperature sensor PT1000 (part no. 1013765)
Length 3 metres, incl. immersion sleeve with a G1/2" external thread

1. GENERAL INFORMATION

You have decided in favour of a Spartherm fireplace insert accessory - thank
you for your confidence in our company.

This manual provides you with information about operation and trouble­shooting for your combustion control. Details on installation and for service
purposes can be found in the "S-Thermatik NEO installation and service
instructions".

Information for setting the parameters of the control system can be found in
the accompanying supplementary sheet "Details of the S-Thermatik NEO".
Please keep this supplementary information and the operating manual in a
safe place.

Important information and safety instructions are printed in bold ­always comply with these points.

Before using the appliance, please read the entire operating manual.

The combustion control system is pre-set to the nominal thermal output
of the delivered fireplace insert. Information concerning the nominal heat
output and the wood feed quantity can be found in the operating manual of
the fireplace insert.

To maintain your control system, keep the door contact clean and ensure
that the combustion air channel remains clean and unobstructed. From time
to time, check here whether the permanent magnet is attached to the bot­tom of the door frame and that it is still undamaged.

GB

GB 5

Door contact
switch

Temperature sensor

Display

Control

230V AC

Mains connection

Air adjustment
lever

Actuator

1.3 FUNCTIONAL DESCRIPTION OF S-THERMATIK NEO

The basic configuration of the S-Thermatik NEO combustion control system
consists of the control unit, the display, a flue gas temperature sensor, an
actuator motor and a door contact switch. It is only suitable for fire areas
that burn split logs.

The combustion control system is activated when the firebox door is opened
and is awakened from Standby mode. Depending on the prevailing flue gas
temperature, the control system adjusts the motor using the air slider until
the correct quantity of combustion air is directed into the appliance. The
time for adding fuel is displayed with a visual as well as an audible signal.

The control system remains active until the flue gas temperature has
dropped to about 50°C and then it returns to Standby mode.

In the event of a power failure, the air slider automatically moves into a
position in which the fire area can continue to be operated. Until power is
restored, or until the fire is extinguished, no further interventions or meas­ures are required.

If the control system housing of the NEO is to be protected in a special man­ner, a dust protection box measuring 210 x 160 x 80 mm can be obtained
in which the control system can be installed.

ATTENTION: The cable housings (see 3.3) must be removed, otherwise the
control system will not fit inside.

• Dust protection box for S-Thermatik NEO (part no. 1013792)

GB 6

2. SAFETY NOTES

• The S-Thermatik NEO combustion control may only be used in combina­tion with a wood-fired fireplace insert.

• Only fire areas which are ordered with this combustion control system
and that are appropriately prepared from the factory can be combined
with the S-Thermatik NEO.

• The combustion control system cannot be retrofitted!

• The maximum ambient temperature for the electrical components is
50°C. Measures must be taken by the customer to ensure that this
temperature is not exceeded.

• The total electrical installation of the individual components may only be
conducted by an authorised specialist company.

• All electrical installations are to be carried out as per the VDE regu­lations (e.g. VDE 0105, VDE 0116, VDE 0100, etc.) and the technical
connection conditions of the local power company.

• All equipment must be switched off at the main switch before performing
work on it.

• The cables must be laid so as to allow maintenance work to be per­formed and the individual components of the S-Thermatik NEO to be
replaced without any problems.

• Building moisture and condensation are to be avoided as these can
result in corrosion and failure of the electrical components.

• The connecting cable of the flue gas temperature sensor can only be
extended with a special compensation cable!

• The function of the combustion control system may be checked at any
time with the air control lever. Every time the firebox door is opened,

the air control lever must move to the right to the "combustion
air fully open" position!

• The specified factory settings which are required for the safe operation
of the combustion control may not be changed.

• The installed wires on the fireplace insert must not be pulled. Outside
the fireplace insert, these must be installed so that no tensile forces and
no compression, chafing or shearing points are created.

3. MENU STRUCTURE AND DISPLAY

3.1 MENU STRUCTURE

To keep things simple, the menu is divided into just three sections:

• Statistics of the last 99 burnups

• User menu

• Service menu (password-protected)

Regardless of where you happen to be in the menu, using the Menu button
at the bottom right, you can always return straight to the menu selection.

In the same way, pressing the Home key at the bottom left returns you
immediately to the main menu.

Layout of the menu:

Home (main menu)

Statistics User menu Service menu

Overview of the last 99 burnups SESAM *

System set-up

S-USI II **

Display

Sound

Auto / Manual

Language

Deactivating the door

System information

Selecting the fireplace insert

Parameters
Relay Menu

Doorswitch Menu

Motor Menu

Overview

Test

Factory setting
Saving user data
Loading user data

System settings

* only appears if the corresponding function was selected in the Relay

menu

** Connection option for an S-USI II differential pressure monitor, available

from 2018