GET YOUR MODEM
UP AND RUNNING
LET’S GO
HG531s V1 MODEM USER GUIDE
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Preparation 2
Connect it together 4
Connect to the internet 6
Troubleshooting 8
Useful information 10
CONTENTS
1
2
3
4
5
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2
1.1 WHERE TO PUT YOUR MODEM
•
Place the modem on a at surface and ensure the modem is not covered by
anything and has adequate ventilation at all times.
•
Always keep the back of your modem out of public view as the sticker on the back
of the modem has your WiFi network and password details.
1.2 OPTIMISE YOUR WiFi SIGNAL
•
WiFi signal strength and range is dependent on physical and environmental
factors outside of Spark’s control. The following tips will help you optimise your
WiFi signal:
Tips on modem placement:
1. PREPARATION
•
Dense obstacles such as walls, oors, ceilings, hot water cylinders, aquariums etc.
limit WiFi performance and range.
•
Do not place the modem near electronic devices such as microwave ovens,
cordless phones or wireless transmitters like baby or room monitors.
MULTI STORY
SINGLE STORY
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3
1 x
Spark HG531s V1 Modem
1 x
ADSL Cable (Grey)
1 x
LAN Ethernet
Cable (Yellow)
1 x
ADSL line fi lter
1 x
Power Supply
1 x
User Guide
1 x
Safety Information
GET YOUR MODEM
UP AND RUNNING
LET’S GO
HG531s V1 MODEM USER GUIDE
1.3 EQUIPMENT CHECK
Let’s check everything is here. You should have:
•
Do not place the modem in an enclosed space such as a cupboard,
under or behind a desk or large item of furniture.
•
Where possible place your modem up high for better WiFi performance.
•
If you have WiFi coverage issues, you can opt to purchase products such
as WiFi range extenders.
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