Sparc S7-2L Service Manual

SPARC S7-2L Server Service Manual

Part No: E73201-04

March 2017

SPARC S7-2L Server Service Manual

Part No: E73201-04

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Référence: E73201-04

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Using This Documentation ................................... .............................................. 9

Product Documentation Library . ..................................................................... ... 9

Feedback ................................... .................................................................... 9

Identifying Components ................................................................ .................... 11

Front Panel Components with Eight Drives .................... .................... ................ 11

Front Panel Components with Twelve-3.5-Inch-Drive Backplane ............................ 13

Front Panel Components with Twenty-Four-Drive Backplane ................................ 15

Front Panel Components with Twelve NVMe Drive Backplane .............................. 18

Rear Panel Components .............................................. .................................... 19

Internal Component Locations .................................................. .................... ... 20

Device Paths ...................... ..................................................................... ...... 23

Detecting and Managing Faults ............ .................... ........................................ 27

Checking for Faults ..................................................... .................................. 27

▼ Log In to Oracle ILOM (Service) ..................................... ................... 28

▼ Identify Faulted Components ............. ................................................. 28

▼ Identify Disabled Components ............................................................ 30

Component Names Displayed by Diagnostic Software ............... .................. 31

Interpreting LEDs .... ..................................................................... ................. 33

Front Panel Controls and LEDs ........... .................................................... 34

Rear Panel Controls and LEDs .................... ............................................ 35

Performing Advanced Troubleshooting .... .................... ...................................... 36

▼ Check the Message Buffer .............................................. ................... 37

▼ View Log Files (Oracle Solaris) ..................... ..................................... 37

▼ View Log Files (Oracle ILOM) .......... ................................................ 38

POST Overview .... ..................................................................... ........... 39

▼ Configure POST ............... ............................................................... 39

Contents

Oracle ILOM Properties That Affect POST Behavior ......... .......................... 41

▼ Clear a Fault Manually ....................... ...................................................... 42

Preparing for Service .. ..................................................................... ................. 45

Safety Information ........................ ................................................................. 45

Safety Symbols ................................. .................... ................................ 46

ESD Measures ............. .................... ..................................................... 46

Antistatic Wrist Strap Use .................... ................................................... 46

Antistatic Mat ............. ..................................................................... ..... 47

Tools Needed For Service ............. .................................................................. 47

Fillers ................................... ..................................................................... .. 47

▼ Find the Server Serial Number .......... ......................................................... 48

▼ Locate the Server ........................ ............................................................. 49

Component Service Categories . .................... ................................................... 49

Removing Power From the Server ............................... .................... ................. 50

▼ Prepare to Power Off the Server ........ .................... ............................. 51

▼ Power Off the Server (Oracle ILOM) ................................................... 52

▼ Power Off the Server (Server Power Button - Graceful) ........................... 52

▼ Power Off the Server (Emergency Shutdown) ................................... ..... 53

▼ Disconnect Power Cords ........................................................ ........... 53

Accessing Server Components . ..................................................................... ... 54

▼ Prevent ESD Damage ................................ .................... ................... 54

▼ Extend the Server to the Service Position ......................... .................... 55

▼ Release the CMA .............................................. .................... ........... 56

▼ Remove the Server From the Rack .............................. .................... .... 58

▼ Remove the Top Cover ............ ......................................................... 59

▼ Remove the Air Baffle .................... .................................................. 60

▼ Remove the Fan Cover ........................................................ .............. 60

Attachment of Devices During Service ..................................... ......................... 62

Servicing Drives ................................................... ............................................. 65

Drive LEDs .. ..................................................................... ........................... 66

▼ Determine Which Drive Is Faulty ............................................. .................. 67

▼ Remove a Drive or Drive Filler ................ .................... .............................. 68

▼ Install a Drive or Drive Filler ......................................... ............................ 72

▼ Verify a Drive .............................................................. .................... ....... 73

6 SPARC S7-2L Server Service Manual • March 2017

Contents

Servicing Fan Modules ............. .................... .................................................... 77

Fan Module LEDs .............................................................. .................... ....... 78

▼ Determine Which Fan Module Is Faulty ....................................................... 79

▼ Remove a Fan Module ... ................................................. .................... ...... 79

▼ Install a Fan Module ....................................... .......................................... 82

▼ Verify a Fan Module ................................ ................................................. 85

Servicing Power Supplies ................................... .................... .......................... 87

▼ Locate a Faulty Power Supply ................... ................................................. 87

▼ Remove a Power Supply ................ ................................................. .......... 88

▼ Install a Power Supply .................................................... .......................... 89

▼ Verify a Power Supply ............................................. .................... ............. 91

Servicing DIMMs .. ..................................................................... ........................ 93

DIMM Configuration ............... ..................................................................... . 93

DIMM FRU Names .... ..................................................................... .............. 94

▼ Locate a Failed DIMM (LEDs) . .................... .............................................. 95

▼ Locate a Failed DIMM (Oracle ILOM) ........................................... ............. 96

▼ Remove a DIMM ........................ .................... ......................................... 97

▼ Install a DIMM ................................................... ..................................... 98

▼ Enable and Verify a DIMM ................... ................................................... 100

Servicing PCIe Cards .............................................................. ........................ 103

PCIe Card Configuration ........ ..................................................................... .. 103

▼ Remove a PCIe Card or Filler ............................................. ..................... 104

▼ Install a PCIe Card or Filler . .................................................................... 106

Servicing the eUSB Drive .............................................. .................................. 109

▼ Remove the eUSB Drive .................. ....................................................... 109

▼ Install the eUSB Drive ..... ................................................. .................... .. 111

Servicing the Battery .......................................... .................... ......................... 113

▼ Replace the Battery ................................................ ................................. 113

Servicing the Motherboard ................. ............................................................. 117

Contents

▼ Remove the Motherboard .................................... ..................................... 117

▼ Install the Motherboard ........................................... .................... ............ 123

▼ Verify the Motherboard ........................................................ ................... 130

Servicing the Drive Backplane ................................ ........................................ 131

▼ Remove the Eight-Drive Backplane ........................................................... 131

▼ Install the Eight-Drive Backplane ................................ .................... .......... 134

▼ Remove the Twelve-Drive Backplane .............. .................... ....................... 135

▼ Install the Twelve-Drive Backplane ........................................................... 138

▼ Remove the Twelve-Drive NVMe Backplane ................ ............................... 139

▼ Install the Twelve-Drive NVMe Backplane ............ ..................................... 141

▼ Remove the Twenty Four-Drive Backplane ............ ..................................... 142

▼ Install the Twenty Four-Drive Backplane ........ ............................................ 144

▼ Remove the Rear Drive Backplane ........................................ .................... 145

▼ Install the Rear Drive Backplane .................................... .................... ....... 147

Returning the Server to Operation ........... ....................................................... 149

▼ Replace the Fan Cover ..... ................................................. .................... .. 149

▼ Install the Air Baffle ......................... ...................................................... 151

▼ Replace the Top Cover .......... .................... .............................................. 152

▼ Return the Server to the Normal Operating Position ........ .................... .......... 153

▼ Attach Power Cords ................... .................... ......................................... 154

▼ Power On the Server (Oracle ILOM) ......................................... ................ 154

▼ Power On the Server (System Power Button) ............................. .................. 155

Index ................................... ..................................................................... ........ 157

8 SPARC S7-2L Server Service Manual • March 2017

Using This Documentation

■

Overview – Describes how to troubleshoot and maintain the server

■

Audience – This guide is intended for trained technicians an authorized service personnel who have been instructed on the hazards within the equipment and qualified to remove and replace hardware

■

Required knowledge – Advanced experience troubleshooting and replacing hardware

Product Documentation Library

Documentation and resources for this product and related products are available at http://www.

oracle.com/goto/s7-2l/docs.

Feedback

Provide feedback about this documentation at http://www.oracle.com/goto/docfeedback.

Using This Documentation 9

10 SPARC S7-2L Server Service Manual • March 2017

Identifying Components

These topics identify key components of the server, including major boards and internal system cables, as well as front and rear panel features.

■

“Front Panel Components with Eight Drives” on page 11

■

“Front Panel Components with Twelve-3.5-Inch-Drive Backplane” on page 13

■

“Front Panel Components with Twenty-Four-Drive Backplane” on page 15

■

“Front Panel Components with Twelve NVMe Drive Backplane” on page 18

■

“Internal Component Locations” on page 20

■

“Device Paths” on page 23

Related Information

■

“Detecting and Managing Faults” on page 27

■

“Preparing for Service” on page 45

Front Panel Components with Eight Drives

The following figure shows the layout of the server front panel, including the power and server locator buttons and the various status and fault LEDs.

Note - The front panel also provides access to internal drives, the removable media drive (if

equipped), and the two front USB ports.

Identifying Components 11

Front Panel Components with Eight Drives

No. Description Links

1 Server Locator LED/Locator button (white) “Front Panel Controls and

2 Service Required LED (amber) “Front Panel Controls and

3 Power LED (green) “Front Panel Controls and

4 Server Power button “Front Panel Controls and

5 SP Fault LED (green or amber) “Front Panel Controls and

6 Serial number “Find the Server Serial Number” on page 48

7 HDD 0 “Servicing Drives” on page 65

8 HDD 1 “Servicing Drives” on page 65

9 HDD 2 or NVMe 0 “Servicing Drives” on page 65

LEDs” on page 34

10 HDD 3 or NVMe 1 “Servicing Drives” on page 65

11 HDD 4 or NVMe 2 “Servicing Drives” on page 65

12 HDD 5 or NVMe 3 “Servicing Drives” on page 65

13 HDD 6 “Servicing Drives” on page 65

14 HDD 7 “Servicing Drives” on page 65

15 DVD drive (not available on this server)

16 Fan Service LEDs (amber) “Servicing Fan Modules” on page 77

17 Power Supply (PS) Service LED (amber) “Servicing Power Supplies” on page 87

12 SPARC S7-2L Server Service Manual • March 2017

Front Panel Components with Twelve-3.5-Inch-Drive Backplane

No. Description Links

18 Server Overtemp LED (amber) “Front Panel Controls and

19 USB 2.0 connectors (2) “USB Ports” in SPARC S7-2L Server

LEDs” on page 34

Installation Guide

Related Information

■

“Rear Panel Components” on page 19

■

“Internal Component Locations” on page 20

■

“Device Paths” on page 23

Front Panel Components with Twelve-3.5-Inch-Drive Backplane

No. Description Links

1 Locator button / Locator LED (white) “Front Panel Controls and

2 Service Required LED (amber) “Front Panel Controls and

LEDs” on page 34

Identifying Components 13

Front Panel Components with Twelve-3.5-Inch-Drive Backplane

No. Description Links

3 Power LED (green) “Front Panel Controls and

4 Power button “Front Panel Controls and

5 SP Power OK button (green) “Front Panel Controls and

6 Server serial number “Find the Server Serial

7 Drive 0 “Servicing Drives” on page 65

8 Drive 4 “Servicing Drives” on page 65

9 Drive 8 “Servicing Drives” on page 65

10 Drive 1 “Servicing Drives” on page 65

11 Drive 5 “Servicing Drives” on page 65

12 Drive 9 “Servicing Drives” on page 65

13 Drive 2 “Servicing Drives” on page 65

14 Drive 6 “Servicing Drives” on page 65

15 Drive 10 “Servicing Drives” on page 65

16 Drive 3 “Servicing Drives” on page 65

17 Drive 7 “Servicing Drives” on page 65

18 Drive 11 “Servicing Drives” on page 65

19 USB 2.0 connectors (2) “USB Ports” in SPARC S7-2L Server

20 Overtemperature LED (amber) “Front Panel Controls and

21 PS fault LED “Servicing Power

22 Fan fault LED (amber) “Servicing Fan

LEDs” on page 34

Number” on page 48

Installation Guide

LEDs” on page 34

Supplies” on page 87

Modules” on page 77

Related Information

■

“Rear Panel Components” on page 19

■

“Internal Component Locations” on page 20

■

“Device Paths” on page 23

14 SPARC S7-2L Server Service Manual • March 2017

Front Panel Components with Twenty-Four-Drive Backplane

No. Description Links

1 Locator button / Locator LED (white) “Front Panel

2 Service Required LED (amber) “Front Panel

3 Power LED (green) “Front Panel

4 Power button “Front Panel

5 SP Power OK button (green) “Front Panel

6 Server serial number “Find the

7 Drive 0 “Servicing

8 Drive 1 “Servicing

Controls and LEDs” on page 34

Server Serial Number” on page 48

Drives” on page 65

Identifying Components 15

Front Panel Components with Twenty-Four-Drive Backplane

No. Description Links

9 Drive 2 “Servicing

10 Drive 3 (or NVMe drive 0) “Servicing

11 Drive 4 (or NVMe drive 1) “Servicing

12 Drive 5 “Servicing

13 Drive 6 “Servicing

14 Drive 7 “Servicing

15 Drive 8 “Servicing

16 Drive 9 “Servicing

17 Drive 10 “Servicing

18 Drive 11 “Servicing

19 Drive 12 “Servicing

20 Drive 13 “Servicing

21 Drive 14 “Servicing

22 Drive 15 “Servicing

23 Drive 16 “Servicing

24 Drive 17 “Servicing

25 Drive 18 “Servicing

26 Drive 19 (or NVMe drive 2) “Servicing

27 Drive 20 (or NVMe drive 3) “Servicing

28 Drive 21 “Servicing

29 Drive 22 “Servicing

Drives” on page 65

16 SPARC S7-2L Server Service Manual • March 2017

Front Panel Components with Twenty-Four-Drive Backplane

No. Description Links

30 Drive 23 “Servicing

31 USB 2.0 connectors (2) “USB Ports”

32 Overtemperature LED (amber) “Front Panel

33 PS fault LED (amber) “Servicing

34 Fan Fault LED (amber) “Servicing Fan

Drives” on page 65

in SPARC S7-

2L Server Installation Guide

Controls and LEDs” on page 34

Power Supplies” on page 87

Modules” on page 77

Related Information

■

“Rear Panel Components” on page 19

■

“Internal Component Locations” on page 20

■

“Device Paths” on page 23

Identifying Components 17

Front Panel Components with Twelve NVMe Drive Backplane

No. Description

1 Locator button / Locator LED (white)

2 Service Required LED (amber)

3 Power LED (green)

4 Power button

5 SP Power OK button (green)

6 Server serial number

7 NVMe drive 0

8 NVMe drive 1

9 NVMe drive 2

10 NVMe drive 3

11 NVMe drive 4

12 NVMe drive 5

13 NVMe drive 6

14 NVMe drive 7

15 NVMe drive 8

16 NVMe drive 9

18 SPARC S7-2L Server Service Manual • March 2017

No. Description

17 NVMe drive 10

18 NVMe drive 11

19 USB 2.0 connectors (2)

20 Overtemperature LED (amber)

21 PS fault LED (amber)

22 Fan fault LED (amber)

Related Information

■

“Rear Panel Components” on page 19

■

“Internal Component Locations” on page 20

■

“Device Paths” on page 23

Rear Panel Components

No. Description Links

1 Power supply 0 “Servicing Power Supplies” on page 87

2 Power supply 1 “Servicing Power Supplies” on page 87

3 PCIe card slot 1 “Servicing PCIe Cards” on page 103

4 PCIe card slot 2 “Servicing PCIe Cards” on page 103

5 PCIe card slot 3 “Servicing PCIe Cards” on page 103

Identifying Components 19

Internal Component Locations

No. Description Links

6 PCIe card slot 4 “Servicing PCIe Cards” on page 103

7 PCIe card slot 5 “Servicing PCIe Cards” on page 103

8 PCIe card slot 6 “Servicing PCIe Cards” on page 103

9 10GbE ports (4), NET 0 to NET 3

10 Network management (NET MGT) port

11 Serial management (SER MGT) RJ-45 serial port

Related Information

■

“Front Panel Components with Eight Drives” on page 11

■

“Internal Component Locations” on page 20

■

“Device Paths” on page 23

Internal Component Locations

The following figure identifies the replaceable component locations.

20 SPARC S7-2L Server Service Manual • March 2017

Internal Component Locations

No. Component Oracle ILOM Target Links

1 Drives (eight drive configuration in this

/SYS/DBP/HDD0 (lower left)

“Servicing Drives” on page 65

example)

/SYS/DBP/HDD1

/SYS/DBP/HDD2 or /SYS/DBP/NVME0

/SYS/DBP/HDD3 or /SYS/DBP/NVME1

/SYS/DBP/HDD4 or /SYS/DBP/NVME2

/SYS/DBP/HDD5 or /SYS/DBP/NVME3

/SYS/DBP/HDD6

/SYS/DBP/HDD7 (right)

3 Drive backplane (on drive cage)

/SYS/DBP

“Servicing the Drive Backplane” on page 131

4 Fan module cover “Remove the Fan Cover” on page 60

“Replace the Fan Cover” on page 149

Identifying Components 21

Internal Component Locations

No. Component Oracle ILOM Target Links

5 Fan modules As viewed from front of server:

/SYS/MB/FM0 (left)

/SYS/MB/FM1 (left center)

/SYS/MB/FM2 (right center)

/SYS/MB/FM3 (right)

6 Air baffle “Remove the Air Baffle” on page 60

7 Top cover “Remove the Top Cover” on page 59

8 DIMMs

11 Battery

12 PCIe cards

/SYS/MB/CMP[0-1]/MCU[0-1]/CH[0-1]/ D[0-1]

/SYS/MB/BAT

/SYS/MB/PCIE1

/SYS/MB/PCIE2

/SYS/MB/PCIE3

“Servicing Fan Modules” on page 77

“Install the Air Baffle” on page 151

“Replace the Top Cover” on page 152

“Servicing DIMMs” on page 93

“Servicing the Battery” on page 113

“Servicing PCIe Cards” on page 103

/SYS/MB/PCIE4

/SYS/MB/PCIE5

/SYS/MB/PCIE6

/SYS/MB/PCIE7 (internal PCIe card)

14 Motherboard

14 Processor chip (replaceable only by

replacing the motherboard)

15 Power supplies

16 Chassis

eUSB drive

/SYS/MB

/SYS/MB/CMP[0-1]

/SYS/PS0 (outer)

/SYS/PS1 (inner)

/SYS/MB/EUSB_DISK

Related Information

■

“Component Names Displayed by Diagnostic Software” on page 31

■

“Front Panel Components with Eight Drives” on page 11

■

“Rear Panel Components” on page 19

■

“Internal Component Locations” on page 20

“Servicing the Motherboard” on page 117

“Servicing Power Supplies” on page 87

22 SPARC S7-2L Server Service Manual • March 2017

■

“Device Paths” on page 23

Device Paths

These tables include paths that identify components on the server. The device paths can help you determine the optimum locations for optional cards or other peripherals, based on your server's configuration and intended use.

This table identifies some key path names in this server.

Device Paths

Device NAC Name Description Device Path PCIe

/SYS/MB/PCIE1

/SYS/MB/PCIE2

/SYS/MB/PCIE3

/SYS/MB/PCIE4

/SYS/MB/PCIE5

/SYS/MB/PCIE6

/SYS/MB/PCIE7

/SYS/MB/NET0

/SYS/MB/NET1

/SYS/MB/NET2

/SYS/MB/NET3

PCIe slot 1

PCIe slot 2

PCIe slot 3

PCIe slot 4

PCIe slot 5

PCIe slot 6

PCIe slot 7 (internal only)

NET 0 interface

NET 1 interface

NET 2 interface

NET 3 interface

/pci@300/pci@1/pci@0/ pci@11

/pci@302/pci@1/pci@0/ pci@12

/pci@302/pci@1/pci@0/ pci@13

/pci@300/pci@2/pci@0/ pci@14

/pci@300/pci@2/pci@0/ pci@15

/pci@302/pci@2/pci@0/ pci@16

/pci@302/pci@2/pci@0/ pci@17

/pci@300/pci@1/pci@0/ pci@1/network@0

/pci@300/pci@1/pci@0/ pci@1/network@0,1

/pci@300/pci@1/pci@0/ pci@1/network@0,2

/pci@300/pci@1/pci@0/ pci@1/network@0,3

Switch

PCIE SW0Port 4 pci@11 CPU 0 x8

PCIE SW0Port 6 pci@12 CPU 1 x8

PCIE SW0Port 12 pci@13 CPU 1 x8

PCIE SW1Port 4 pci@14 CPU 0 x8

PCIE SW1Port 6 pci@15 CPU 0 x8

PCIE SW1Port 12 pci@16 CPU 1 x8

PCIE SW1Port 14 pci@17 CPU 1 x8

SW 0 Port 4 pci@1 CPU 0 x8

Physical Port

Device Number

Owner Width

(physical x16)

This table identifies the paths for drives in the configuration with eight drives in front.

Identifying Components 23

Device Paths

Device NAC Name Description Device Path PCIe

/SYS/DBP/HDD0

/SYS/DBP/HDD1

/SYS/DBP/HDD02

/SYS/DBP/HDD3

/SYS/DBP/HDD4

/SYS/DBP/HDD5

/SYS/DBP/HDD6

/SYS/DBP/HDD7

/SYS/DBP/NVME0

/SYS/DBP/NVME1

/SYS/DBP/NVME2

/SYS/DBP/NVME3

SAS drive in Slot 0

SAS drive in Slot 1

SAS drive in Slot 2

SAS drive in Slot 3

SAS drive in Slot 4

SAS drive in Slot 5

SAS drive in Slot 6

SAS drive in Slot 7

NVMe drive in Slot 2

NVMe drive in Slot 3

NVMe drive in Slot 4

NVMe drive in Slot 5

/pci@302/pci@2/pci@0/ pci@17/LSI,sas@0/ disk@p2

/pci@302/pci@2/pci@0/ pci@17/LSI,sas@0/ disk@p3

/pci@302/pci@2/pci@0/ pci@17/LSI,sas@0/ disk@p1

/pci@302/pci@2/pci@0/ pci@17/LSI,sas@0/ disk@p0

/pci@302/pci@2/pci@0/ pci@17/LSI,sas@0/ disk@p6

/pci@302/pci@2/pci@0/ pci@17/LSI,sas@0/ disk@p7

/pci@302/pci@2/pci@0/ pci@17/LSI,sas@0/ disk@p5

/pci@302/pci@2/pci@0/ pci@17/LSI,sas@0/ disk@p4

/pci@302/pci@2/pci@0/ pci@4

/pci@302/pci@2/pci@0/ pci@5

/pci@302/pci@2/pci@0/ pci@6

/pci@302/pci@2/pci@0/ pci@7

Switch

PCIE SW1Port 14 pci@17 CPU1

PCIE SW1Port 10 pci@4 CPU1 x4

PCIE SW1Port 11 pci@5 CPU1 x4

PCIE SW1Port 9 pci@6 CPU0 x4

PCIE SW1Port 8 pci@7 CPU0 x4

Physical Port

Device Number

Owner Width

Related Information

■

“Component Names Displayed by Diagnostic Software” on page 31

■

“Front Panel Components with Eight Drives” on page 11

■

“Rear Panel Components” on page 19

24 SPARC S7-2L Server Service Manual • March 2017

■

“Internal Component Locations” on page 20

■

“Device Paths” on page 23

Device Paths

Identifying Components 25

26 SPARC S7-2L Server Service Manual • March 2017

Detecting and Managing Faults

When a SPARC S7-2L server encounters a fault, the fault is recorded in a common fault database. The fault is then reported by the server in one of several ways, depending on the type and severity of the fault.

These topics explain how to use various diagnostic tools to monitor server status and troubleshoot faults in the server.

Step Description Links

1. Check the server for detected faults and for information about components that might require service.

2. Perform additional troubleshooting if needed. “Performing Advanced Troubleshooting” on page 36

3. Manage faults following a service procedure. “Clear a Fault Manually” on page 42

4. Contact technical support if the problem persists.

Related Information

“Checking for Faults” on page 27

“Interpreting LEDs” on page 33

https://support.oracle.com

■

“Identifying Components” on page 11

■

“Preparing for Service” on page 45

■

“Returning the Server to Operation” on page 149

Checking for Faults

Use these tools to identify components that require service.

Step Description Links

Run the fmadm faulty command to display information about components that require service.

“Log In to Oracle ILOM (Service)” on page 28

“Identify Faulted Components” on page 28

Detecting and Managing Faults 27

Log In to Oracle ILOM (Service)

Step Description Links

3. Identify the names of components that

Related Information

■

“Interpreting LEDs” on page 33

■

“Performing Advanced Troubleshooting” on page 36

■

“Clear a Fault Manually” on page 42

Run the show disabled command to display information about components that have been disabled either intentionally or because of a failure.

Plan to service any components that are degraded or might need service soon to minimize system downtime.

require service as reported by diagnostic software.

“Identify Disabled Components” on page 30

“Component Names Displayed by Diagnostic Software” on page 31

At the terminal prompt, type:

ssh root@SP-IP-address

Related Information

■

“Identify Faulted Components” on page 28

■

“Identify Disabled Components” on page 30

■

“Component Names Displayed by Diagnostic Software” on page 31

Identify Faulted Components

The fmadm faulty command displays the list of faults detected by PSH. You can run this command from the host or through the Oracle ILOM fault management shell.

28 SPARC S7-2L Server Service Manual • March 2017

Identify Faulted Components

From the Oracle ILOM prompt, start the fault management shell and type fmadm faulty.

This example shows how to check for faults through the Oracle ILOM fault management shell. You can also check for faults by typing show faulty at the Oracle ILOM prompt.

-> start /SP/faultmgmt/shell Are you sure you want to start /SP/faultmgmt/shell (y/n)? y  faultmgmtsp> fmadm faulty

------------------- ------------------------------------ -------------- ------Time UUID msgid Severity

------------------- ------------------------------------ -------------- ------2016-01-16/17:55:26 f4ee56c-9fdd-ca19-efb5-ae39675dfee3 SPT-8000-PX Major  Problem Status : open Diag Engine : fdd 1.0 System Manufacturer : Oracle Corporation Name : SPARC S7-2L Part_Number : 12345678+11+1 Serial_Number : 1238BDC0DF 

---------------------------------------Suspect 1 of 1 Fault class : fault.component.misconfigured Certainty : 100% Affects : /SYS/MB/CMP0/MCU1/CH0/D0 Status : faulted FRU Status : faulty Location : /SYS/MB/CMP0/MCU1/CH0/D0 Manufacturer : Hynix Semiconductor Inc. Name : 8192MB DDR4 SDRAM DIMM Part_Number : 70xx001,HMA4xxR7MFRxx-TFT7 Revision : 01 Serial_Number : 465769T+02xxx102WR Chassis Manufacturer : Oracle Corporation Name : SPARC S7-2L Part_Number : 12345678+13+2 Serial_Number : 1248DC140  Description : A FRU has been inserted into a location where it is not supported.  Response : The service required LED on the chassis may be illuminated. 

Detecting and Managing Faults 29

Identify Disabled Components

Impact : The FRU may not be usable in its current location.  Action : Please refer to the associated reference document at http://support.oracle.com/msg/SPT-8000-PX for the latest service procedures and policies regarding this diagnosis. faultmgmtsp>  

In this example, a fault is displayed that includes these details:

■

Date and time of the fault (2016-01-16/17:55:26).

■

UUID (f4ee56c-9fdd-ca19-efb5-ae39675dfee3), which is unique to each fault.

■

Message ID (SPT-8000-PX), which can be used to obtain additional fault information from Knowledge Base articles.

Use the message ID to obtain more information about this type of fault.

Obtain the message ID from console output (SPT-8000-PX in the example above).

Go to https://support.oracle.com, and search on the message ID in the Knowledge tab, or type the URL from the Action field into a browser.

Follow the suggested actions to repair the fault.

If necessary, clear the fault manually.

See “Clear a Fault Manually” on page 42.

Related Information

■

“Log In to Oracle ILOM (Service)” on page 28

■

“Identify Disabled Components” on page 30

■

“Component Names Displayed by Diagnostic Software” on page 31

Identify Disabled Components

You can run the show disabled command from the Oracle ILOM prompt to identify components that have been disabled either intentionally, by a user, or automatically, because of a fault.

30 SPARC S7-2L Server Service Manual • March 2017

+ 130 hidden pages

Sparc S7-2L Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

SPARC S7-2L Server Service Manual

Contents

Using This Documentation

Product Documentation Library

Feedback

Identifying Components

Related Information

Front Panel Components with Eight Drives

Front Panel Components with Twelve-3.5-Inch-Drive Backplane

Related Information

Related Information

Front Panel Components with Twenty-Four-Drive Backplane

Related Information

Front Panel Components with Twelve NVMe Drive Backplane

Related Information

Rear Panel Components

Internal Component Locations

Related Information

Related Information

Device Paths

Related Information

Detecting and Managing Faults

Related Information

Checking for Faults

Log In to Oracle ILOM (Service)

Related Information

Identify Faulted Components

Identify Disabled Components