Installation Guide
and Users Manual
Spagna Vetro Range Hood
Model 3388C-IM
Model SV400
IMPORTANT:
Read and save these instructions.
NOTICE:
Installer: Leave this guide with the homeowner
Homeowner: Keep this guide for future reference
Island Type Range
Hood
Impo
r
tant Sa
f
ety Notice
R
ead
all
Inst
r
uctions
be
fore
Installing
and
ope
rating
this
appliance
• The installation in this manual is intended for qualified installers, service technicians or persons with
similar qualified background. Installation and electrical wiring must be done by qualified profession- als
and in accordance with all applicable codes and standards, including fire-rated construction.
• DO NOT attempt to install this appliance yourself. Injury could result from installing the unit due to
lack of appropriate electrical and technical background.
• Range hood may have very sharp edges; please wear protective gloves if it is necessary to remove any
parts for installing, cleaning or servicing.
• Activating any switch ON before completing installation may cause ignition or an explosion.
• Due to the size and weight of this range hood, two people installation is recommended.
To reduce the risk of fire, electric shock, or injury to persons:
• For general ventilating use only. DO NOT use to exhaust hazardous or explosive materials and
vapours.
• The combustion air flow needed for safe operation of fuel-burning equipment may be affected by this
unit’s operation. Follow the heating equipment manufacturer’s guideline and safety standards such
as those published by the National Fire Protection Association (NFPA), and the American Society of
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
• Before servicing or cleaning unit, switch power OFF at service panel and lock service panel to prevent power from being switched ON accidentally.
• Clean grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly, make
sure to vent air outside. DO NOT vent exhaust into spaces between walls, crawl spaces, ceiling, attics
or garages.
• Ducted fans MUST always be vented to the outdoors.
• Use only metal ductwork and this unit MUST be grounded.
• Sufficient air is needed for proper combustion and exhausting of gases through the duct to prevent
back drafting.
• When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden utilities.
• All electrical wiring must be properly installed, insulated and grounded.
• Old duct work should be cleaned or replaced if necessary to avoid the possibility of a grease fire.
• Check all joints on duct work to insure proper connection and all joints should be properly taped.
• Use this unit only in the manner intended by the manufacturer. If you have questions, contact the
vendor.
To reduce the risk of a stove top grease fire:
• Keep all fan, baffle, spaces, filter, grease tunnel, oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle, spaces, filter, grease tunnel and oil container.
• Always turn range hood ON when cooking at high heat or when cooking flaming foods.
• Use high settings on cooking range only when necessary.
• Never leave surface units unattended at high settings. Boil overs cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
Page 1
Impo
r
tant Sa
f
ety Notice
R
ead
all
Inst
r
uctions
be
fore
Installing
and
ope
rating
this
appliance
Page
2
WARNING
• Clean ventilating fan frequently.
• Always use appropriate cookware and utensils size.
• Always use cookware appropriate for the size of the surface element.
To reduce the risk of injury to persons in the event of a stove top grease fire:
• SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn OFF the burner.
BECAREFUL TO PREVENT BURNS. NEVER PICK UP A FLAMING PAN—you may be burned.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames DO
NOT go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT or 911.
• DO NOT USE WATER, including wet dishcloths or towels — a violent steam explosion will result.
• Use an extinguisher ONLY if:
• You know you have a Class A, B, C extinguisher, and you already know how to operate it.
• The fire is small and contained in the area where it is started.
• The fire department is being called.
• You can fight the fire with your back to an exit.
To reduce the risk of injury to persons in the event of a gas leaks:
• Extinguish any open flame.
• DO NOT turn on the lights or any type of appliance.
• Open all doors and windows to disperse the gas. If you still smell gas, call the gas company and fire
department, or 911 immediately.
Your safety and the safety of others is very important. We have provided many important safety
messages in this manual and on your appliance. Always read and obey all safety messages. All safety
messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell
you what can happen if the instructions are not followed.
This is the safety alert symbol. This symbol alerts you to potential hazards that can hurt you and others.
All safety messages will follow the safety alert symbol and the word “WARNING”.
all responsibility in the event of failure to observe the instructions given here for installation,
maintenance and suitable use of the product.
further declines all responsibility for injury due to negligence and the warranty of the unit
automatically expires due to improper maintenance.
It will not be held responsible for any damages to personal property or real estate or any bodily injuries
whether caused directly or indirectly by the range hood.
Page
3
T
able of Contents
INSTALLATION
Tools needed....................................................3
Venting requirements.......................................5
Mount heights & clearance...........................5-6
Calculating vent system length.......................6
Venting methods..............................................7
Electrical requirements....................................8
Preparation......................................................9
Installation................................................10-11
Range hood operations.............................12-13
Tools needed:
Marker or
pencil
Level
Utility knife
Powered
screwdriver
or drill
USE AND CARE
Troubleshooting...........................................14
Use and care information...............................15
Specifications................................................15
Measurements & Diagrams......................15-17
MAINTENANCE
Cleaning.................................................16
Replacing the filter & light bulb.....................17
Contact Us......................................................19
Measuring
tape
Flat-blade
and Phillips
screwdrivers
Page
4
V
enting Requirements
Height & Clearance
• Vent system must terminate to the outside
(roof or side wall).
• DO NOT terminate the vent system in an attic or other enclosed area.
• DO NOT use 4” (10.2 cm) laundry-type wall
caps.
• Use metal/aluminum vent only. Rigid metal/
aluminum vent is recommended.
• DO NOT use plastic vent.
• Always keep the duct clean to ensure proper
airflow.
• Calculate the following figures before
installation:
1. Distance from the floor to the ceiling.
2. Distance between the floor to the
countertop/stove (recommend* 28” to 32”).
3. Distance between the countertop/stove
to the range hood.
4. Height of hood and duct cover.
For the most efficient & quiet operation:
• A distance of 28” to 32” is recommended*
between stove top and the bottom of range
hood.
• It is recommended that the range hood be
vented vertically through the roof through 6”
or bigger round metal/aluminum vent work.
• The size of the vent should be uniform.
• Use no more than three 90° elbows.
• Make sure there is a minimum of 24” (61
cm) of straight vent between the elbows if
more than one elbow is used.
• DO NOT install two elbows together.
• The length of vent system and number of
elbows should be kept to a minimum to provide efficient performance.
• The vent system must have a damper. If
roof or wall cap has a damper, DO NOT
use damper (if supplied) on top of the range
hood.
• Use silver tape or duct tape to seal all joints
in the vent system.
• Use caulking to seal exterior wall or roof
opening around the cap.
* Due to different ceiling height configurations,
recommended height may not be applicable.
Ceiling
Height
Frame
Range
Hood
Body
Min: 28”
Max: 32”
36”
Counter
Top
Island
Range hood
Countertop/Stove
IMPORTANT:
• A minimum of 6” round (standard for this range hood) or 3-1/4 x 10” rectangular duct (purchased
separately) must be used to maintain maximum airflow efficiency.
• Always use rigid type metal/aluminium ducts if available to maximize airflow when connecting to
provided duct.
• Please use Duct Run Calculation below to compute total available duct run when using elbows, transitions
and caps.
• ALWAYS, when possible, reduce the number or transitions and turns. If long duct run is required, increase
duct size from 6” to 7” or 8”. If a reducer is used, install a long reducer instead of a pancake reducer.
Reducing duct size will restrict airflow and decrease airflow, thus reduce duct size as far away from opening
as possible.
• If turns or transitions are required: Install as far away from opening and as far apart, between 2, as possible.
• Minimum mount height between stove top to hood bottom should be no less than 28-inch*.
• Maximum mount height between stove top to hood bottom should be no higher than 32-inch*.
• It is important to install the hood at the proper mounting height. Hoods mounted too low could result in heat
damage and fire hazard; while hoods mounted too high will be hard to reach and will loose its performance
and efficiency.
• If available, also refer to stove top manufacturer’s height clearance requirements and recommended hood
mounting height above range.
* Due to different ceiling height configurations, recommended height may not be applicable.
Minimum Duct Size:
• Round - 6” minimum
• Rectangular - 3-1/4 x 10” minimum (requires a 6” to 3-1/4x10” adaptor, not supplied)
Calculating Vent System Length
To calculate the length of the system you need, deduct the equivalent feet for each vent piece used in the system
from the recommended maximum duct run.
6” or 3-1/4 x 10” duct 50 ft
Each 90º elbow used 9 ft
Each 45º elbow used 5 ft
Each 6” to 3/14 x 10” transition used 7 ft
Side wall cap with damper 0 ft
Roof cap 0 ft
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Duct Run Calculation:
Recommended maximum run
Vent piece deduction
Duct Run Calculation example:
One roof cap, two 90º elbow, and one 45º elbow used:
0ft + 9ft + 9ft + 5ft = 23ft used.
Deduct 23ft from 50ft, 27ft maximum available for
straight duct run.
V
enting Methods
• This range hood is factory set for venting through the roof or wall.
• Vent work can terminate either through the roof or wall. To vent through a wall, a 90° elbow is needed.
IMPORTANT:
• NEVER exhaust air or terminate duct work into spaces between walls, crawl spaces, ceiling, attics or
garages. All exhaust must be ducted to the outside.
• Use metal/aluminum duct work only.
• Fasten all connections with sheet metal screws and tape all joints with certified Silver Tape or Duct Tape.
• Use caulking to seal exterior wall or roof opening around the cap.
VENTING OPTIONS
Option 1:
Option 2:
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Electrical Require
ments
IMPORTANT: Observe all governing codes and ordinances.
It is the customer’s responsibility:
• To contact a qualified electrical installer.
• To assure that the electrical installation is adequate and in conformance with National Electrical Code.
If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that
the ground path is adequate.
A 120-Volt, 60 Hz, AC-only, fused electrical supply is required on a separate 15-amp circuit, fused on both sides
of the line.
DO NOT ground to a gas pipe.
Check with a qualified electrician if you are not sure that the range hood is properly grounded.
DO NOT have a fuse in the neutral or ground circuit.
IMPORTANT: Save this Installation Guide for electrical inspector’s use.
The range hood must be connected with copper wire/plug only.
The range hood should be connected directly to the fused disconnect (or circuit breaker) box through flexible
armoured or non-metallic sheathed copper cable. Listed strain relief must be provided at
each end of the power supply cable.
Wire sizes (copper wire only) and connections must conform with the rating of the appliance as specified on
the model/serial rating label. Wire sizes must conform to the requirements of the National Electrical Code
listed conduit connector must be provided at each end of the power supply cable (at the range hood and at
the junction box).
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Preparation
Advanced Preparations:
• Be familiar with the controls of the range hood by reading through Range Hood Operations, Page 12.
• Place the range hood on a flat, stable surface. Connect the range hood to a designated standard outlet (120Volt, 60Hz, AC only) and turn on the range hood. Verify all operations of the range hood by referring to Range
Hood Operations, Page 13.
• Place all supplied parts and required hardware on a flat, stable surface .
Preparations:
• Decide the location of the venting pipe from the hood to the outside.
• A straight, short vent run will allow the hood to perform more efficiently.
• Try to avoid as many transitions, elbows, and long run as possible. This may reduce the performance of the
hood.
• IMPORTANT: Peel white plastic protective coat off the hood, if any.
• Use silver tape or duct tape to seal joints between pipe sections.
• For installing under the cabinet with recessed bottom, attach 4-inch wide wood filler strips (not provided) on
each side. Refer to Figure 1.
• Using references in Measurements and Diagrams on Page 16, create access opening for electrical wires and
hood exhaust under the cabinet.
NOTE: To avoid damage to your hood, prevent debris from entering the vent opening.
CAUTION: If moving the cooking range is necessary to install the hood, turn OFF the power on an elec-
tric range at the main electrical box. SHUT OFF THE GAS BEFORE MOVING A GAS RANGE.
• If necessary, attach two rubber stands with 3M adhesive tapes to the back corners of the hood.
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Installation
①
A
X=A-(B+C + 8 )
a) The setting distance 27” to 30” from the burners. See Pic①
b) The ceiling must be able to hold at least 120 kg weight, and the thickness of the ceiling must be ≧30MM, drill
one Ø 170 mm hole in the ceiling. See Pic①.
c) According to the mounting plate, drill 12 holes in the ceiling, see Pic②, (make sure ceiling does not interfere
with electrical outlet box opening in ceiling mounting plate.) Remove cover from electrical outlet box on ceiling
mounting plate. Pull house wiring through hole on top of mounting plate and into electrical outlet box. Secure
house wiring cable to mounting plate / electrical box with appropriate connector.12 ST6*40mm screws will be
used to fix the mounting plate on the wood ceiling (for fixing to concrete ceiling, use 8 expansion bolts and
screws), and then eight M4*10 screws and M4 nuts with gaskets will be used to secure the four angle iron bars to
the mounting plate, see Pic①, calculated the length of the angle iron, and 16pcs of M4*10 big flat screws and
M4 nut with gasket will be used to secure another four angle iron bars for extension ( the overlap length of the
angle iron assembly shall not be less than 100mm).
X
M
C
8
)
M
C
5
-
60 7
(
C
B
d) Let one end of the duct go outside through the Ø 170 mm hole, see Pic③.
e) Use 4 ST4*8 screws to secure the inner duct cover to the mounting plate, then fix the outer duct cover to the
angel irons with two hooks. See Pic④.
f) Use 4 ST4*8 screws to secure the metal air outlet, see Pic⑤.
Euro Kitchen Appliances Inc. 7272 Buller Ave, Burnaby BC www.KitchenHoods.ca
Installation
g) Adjust the 4 screws on the glass panel and make sure the glass panel is well fixed the range hood body, see
Pic⑥.
h) Hold up the hood carefully, use 16 pieces of M4*10 screws to secure the hood body to angle iron, see Pic⑦.
i) Ensure all the things are fixed, remove the hooks which securing the outer duct cover, and pull the outer duct
cover down to the range hood body. See Pic⑧.
j) Connect power cable to house wiring inside of electrical outlet box. Black to Black, White to White, and
Green to Green or Bare wires. Secure power cable to wiring box with appropriate connector and re-attach outlet
box cover. See Pic⑩
7 8
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Installation
OTHER:
1. Measure the distance between stove top and the bottom of range hood. A
distance of 28” to 32” is recommended*.
*Due to different ceiling height configurations, recommended height
may not be applicable
Using references in Height & Clearance on Page 5 and
Measurements and Diagrams on Page 16, center the hood beneath the cabinet and flush with the front
of the cabinet.
Draw electrical wires through cabinet access opening and center the hood beneath the cabinet.
From inside of the hood, place screws into the exact center of each knockout hole and secure to cabinet
bottom. Finish tightening all screws until secure. Be careful when using electrical screwdriver, damage
to the range hood may occur.
CAUTION: Make certain the range hood is secure before releasing!
2. For safety purpose, pre-drilled mounting holes are provided through the back of the hood. For a more secure
installation, use as many mounting holes as needed to secure from the inside of hood.
3. Use 6” round steel pipe (follow building codes in your area) to connect the exhaust on the hood to the ductwork above. Use aluminum tape or duct tape to make all joints secure and air tight. Refer to Figure 6.
10
SAFETY WARNING: Risk of electrical shock. This range hood must be properly grounded. Make sure
this is done by qualified electrician in accordance with all applicable national and local electrical codes.
Before connecting wires, switch power off at service panel and lock service panel to prevent power
from being switched on accidentally.
4. This range hood is equipped with 3,4‘ of wire ending with standard 120v plug. The installer must
connect the plug to the closest receptacle. Connect the range hood to a designated standard outlet (120Volt, 60Hz, AC only) or cut off the plug and connect three wires (black, white and green) to house wires and
cap with wire connectors. Connect according to colors (i.e. black to black, white to white, and green to
green). Again qualified electrician should do any modifications and electrical connection.
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Range Hood Operations
Turning Fan ON:
Always turn fans ON before cooking to establish air flow and allow fans to run for a few minutes after cooking
for cleaner air in the kitchen. The Power Control (+) button must be touched before a Speed Control button can
be activated.
• Touch a Speed Control button (+) once to activate the fan, once again to activate medium speed (M) and
again to activate high speed (H)
The fan always starts at high speed and few seconds later goes back to low speed, which is normal.
Control Panel Layout and Buttons Configurations:
Turning Fan OFF:
The 10-Minute Power-Off delay function will only turn OFF the fan.
The light settings will not be affected by the delay function.
10-Minute Delay
• While the fans are operating, touch the Digital Timer (clock) on left will start flashing and fan will
shut OFF after 10 minutes .
• During this 10-minute delay, changing speeds will not affect the countdown.
Immediate Power-off
• Touch the minus ( - ) Control (On/Off) button and the fan will be turned OFF immediately.
Light Control:
Light Control button operates independently from the Power Control (On/Off) and Power-Off Delay Control.
Pressing the Power Control (On/Off) button or activating the delay function will not turn halogen lights ON or
OFF. The lights have 2 settings: ON/OFF.
CAUTION: DO NOT touch the lights until switched OFF and cooled.
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T
roubleshooting
1. If the range hood or halogen light does not operate •
after installation:
Check if the range hood has been plugged in, make
sure that all power has been turned back ON, fused
not blown and all electrical wiring are properly
connected.
•
Swap out light assembly to working ones to determine whether it is caused by defective bulbs.
2. The range hood vibrates when the blower is on: • The range hood might not have been secured
properly on to the wall.
3. The blower or fan seems weak: • Check that the duct sized used is at least 6” or 3-1/4
x 10”. Range hood WILL NOT function efficiently
with insufficient duct size. For example: 7” duct
over 6” hole and loosely secured.
• Check if duct is clogged or if damper unit (half circular flapper) is not installed correctly or
opening properly. A tight mesh on a side wall cap
unit might also cause restriction to the air flow.
4. The lights work but the blower is not spinning at all, •
is stuck or is rattling.
5. The hood is not venting out properly: • Make sure the distance between the stove top and
NOTE: For all other inquiries, please contact us at sales@kitchenhoods.ca or call 1-800-315-0359
The blower might be jammed or scraping the bottom due to shipping damage. Please contact us
immediately.
the bottom of the hood is within* 27” and 30” in
distance. *Due to different ceiling height
configurations, recommended height may not be
applicable.
• Reduce the number of elbows and length of duct
work. Check if all joints are properly connected,
sealed, and taped.
• Make sure the power is on high speed for heavy
cooking.
Euro Kitchen Appliances Inc. 7272 Buller Ave, Burnaby BC www.KitchenHoods.ca
Use and Care Information
Operations:
• Read and understand all instructions and warnings in this manual before operating the appliance. Save these
instructions for future reference.
• Always leave safety grills and filters in place. Without these components, operating blowers could catch on to
hair, fingers and loose clothing.
• NEVER dispose cigarette ashes, ignitable substances, or any foreign objects into blowers.
• NEVER leave cooking unattended. When frying, oil in the pan can easily overheat and catch fire. The risk of
self combustion is higher when the oil has been used several times.
• NEVER cook on “open” flames under the range hood. Check deep-fryers during use: Super-heated oil may
be flammable.
Cleaning:
• The saturation of greasy residue in the blower and filters may cause increased fire hazard. Keep unit clean and
free of grease and residue build-up at all times to prevent possible fires.
• Filters must be cleaned periodically and free from accumulation of cooking residue
Old and worn filters must be replaced immediately.
• DO NOT operate blower when filters are removed. Never disassemble parts to clean without proper
instructions. Disassembly is recommended to be performed by qualified personnel only. Read and understand
all instructions and warnings in this manual before proceeding.
Specifications
Specifications3:
Body Design Stainless Steel, Brushed Finish
Power Rating 120V / 60Hz (Canada &USA standard)
General Input Power 200 W (120W + 4 x 20W)
Motor Input Power 120W
Ampere 2.5 A
Levels Of Speed Control 3 Levels
Airflow
Noise Level
Number Of Motors 1 Motor
Timer Delayed power auto shut off timer (9 minutes pre-set)
1. In House Test Static Pressure “0”.
2. One sone is roughly equivalent to the sound of a refrigerator (1kHz) at 40 decibels.
3. Subject to change without notice, please visit http://www.kitchenhoods.ca. for details.
(L/M/H) 200CFM / 400CFM / 600CFM
(L/M/H) 0.8 Sone(46dB) / 3.7Sone(58dB) /7.5Sone(69dB)
Motor Type Single Chamber Ultra Quiet
Fan Type Centrifugal Squirrel Cage
Control Type Electronic Control Panel
Filtration Type Aluminum Mesh Filter
Illumination 20W 12V Maximum, Dual Intensity
Venting Size Top, 6 inches Round
Page 15
• All measurements are in millimetres.
Overall (3388C-IM):
Model SV400D
Model shown:
SV400D-I30, I36
SAFETY WARNING: Never put your hand into area housing the fan while the fan is operating!
For optimal operation, clean range hood and all baffle/spacer/filter/grease tunnel/oil container regularly. Regular care will
help preserve the appearance of the range hood.
Cleaning Exterior surfaces:
• Clean periodically with hot soapy water and clean cotton cloth. DO NOT use corrosive or abrasive detergent (e.g.
Comet Power Scrub®, EZ-Off
steel surface. For heavier soil use liquid degrease such as “Formula 409®” or “Fantastic®” brand cleaner.
• If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface of the hood. Avoid getting
cleaning solution onto or into the control panel. Follow directions of the stainless steel cleaner. CAUTION: DO NOT
leave on too long as this may cause damage to hood finish. Use soft towel to wipe off the cleaning solution, gently
rub off any stubborn spots. Use dry soft towel to dry the hood.
• After cleaning, you may use non-abrasive stainless steel polish such as 3M® or ZEP®, to polish and buff out the stainless
luster and grain. Always scrub lightly, with clean cotton cloth, and with the grain.
• DO NOT allow deposits to accumulate or remain on the hood.
• DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface and cause rusting.
• DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact with stainless steel
for extended periods. Many of these compounds contain chemicals, which may be harmful. Rinse with water after
exposure and wipe dry with a clean cloth.
®
oven cleaner), or steel wool/scoring pads, which will scratch and damage the stainless
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Maintenance
Cleaning/Replacing Filters:
The filter mesh is made of high-density stainless steel. Please do not use the corrosive detergent on it. Keeping
this filter clean will keep the appliance running correctly. Please strictly follow the guidelines below.
METHOD 1: Put the mesh into 40-50°C clean water, add detergent, and soak for 2-3 minutes. Wear gloves
and clean with a soft brush. Please do not apply excessive pressure, or it will be damaged.
METHOD 2: They could be put into a dishwasher, only if the temperature is set at around 60°C.
• Should filters wear out due to age and prolonged use, replace the original size number:
Replacing the light bulb:
• This range hood uses halogen bulb: 20W 12V.
• Make sure the range hood is unplugged or turn OFF breaker.
1. Rotate the ring counter clockwise to remove cover.
2. Gently pull defective bulb straight out and discard.
3. Wear a cotton glove or use a cloth to handle the replacement
bulb (DO NOT handle with bare fingers as this may shorten the life of the bulb).
Push gently but securely into light socket. NOTE: DO NOT push too hard as bulb
“legs” may break off.
4. Replace light cover.
• Turn ON breaker and range hood to test for operation.
Euro Kitchen Appliances Inc. 7272 Buller Ave, Burnaby BC www.KitchenHoods.ca
W
arranty
One Year Parts Warranty:
For one year from the date of original purchase , we will provide free of charge, non- consumable replacement parts or
components that failed due to manufacturing defects. Subject to the conditions and limitations set forth below, at its
option, either repair or replace any part of its products that prove
defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided
on an exchange basis, and will be either new or refurbished to be functionally equivalent to new. The
consumer is responsible for all shipping costs. Consumable parts not covered by this warranty include but not limited
to: Light bulbs, metal, aluminum and charcoal filters.
Who is Covered:
This warranty is extended to the original purchaser for products purchased for ordinary home use in Canada.
(Customer in USA, Hawaii and Alaska, this warranty is limited).
This Warranty Will Be Voided When:
Product damaged through negligence, improper installation, accident, abuse, misuse, natural disaster, insufficient or
excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair,
modification, or failure to follow installation instructions. When product is used commercially or other than its intended
purpose. Damaged because of improper connection with equipment of other manufacturers. Repaired or modified by
anyone other than our authorized agents. This limited warranty also does not apply to any product on which
the original identification information has been altered, obliterated or removed, has not been handled or packaged
correctly.
What is not covered:
Consumable parts such as light bulbs, metal and charcoal filters. The natural wear of finish, and wear due to improper
maintenance, use of corrosive and abrasive cleaning products, pads, and oven cleaner products. Chips, dents or cracks
due to abuse, misuse, freight damage, or improper installation. Damage of product caused by accident, fire, floods or act
of God. we are not liable for, and does not cover under warranty, any loss of properties or any costs associated
with removing, servicing, installing, or determining the source of problems with our products.
This warranty is valid in Canada and the United States. It is non-transferable and applies only to the original purchaser
and does not extend to subsequent owners of this product. Any applicable implied warranties, including the warranty of
merchantability, are limited in duration to a period of express warranty as provided herein beginning with the date of
original purchase at retail and, no warranties, whether express or implied, shall apply to this product thereafter.
To obtain warranty service, you may contact Euro Kitchen Appliances Inc. its dealer or distributor from which you
purchased the our product. Please confirm the terms of your dealer’s or distributor’s policies prior to contacting. Typically,
you
must include product identification information, including model number and batch number (if applicable) with a detailed
description of the problem you are experiencing. You must also include proof of the date of original retail purchase as
evidence that the product is within the applicable warranty period.
Carefully inspect all items for damages before accepting delivery. Note any damages on the freight bill or
express receipt , request name and signature of the carrier’s agent and keep copy to support your claim.
Upon acceptance of items, owner assumes responsibility for its safe arrival. Report damages to the carrier
and file a claim immediately. Failure to do so may result in the denial of your claim. The carrier will furnish
you with necessary forms for filing a claim.
Euro Kitchen Appliances Inc. 7272 Buller Ave, Burnaby BC www.KitchenHoods.ca
Disclaimer
Damages caused during transit are not covered under our warranty. Please contact us to file an insurance claim.
Please inspect contents of package(s) carefully upon receiving! We must be notified of any damages and/or
missing parts within five (5) days upon your receipt of package(s). Claims will not be accepted after five (5)
days. NOTE: Items were thoroughly tested and carefully packed in our factory before shipping.
Products must be returned in good working condition with ALL original parts and documentation packed in
ALL original cartons, fillers and shipping cartons. A restocking fee of 10% will be charged for all approved
return(s). Exchanges or returns may not be accepted if any packaging is missing.
Make sure to inspect the hood for damages and defects before installation. Appearance flaws of the hood found
after installation and not affecting hood performance is not covered under our warranty for returns or
exchanges. Service visits not covered under warranty will carry a service charge.
Before Installation: Return for exchange or refund (please see above for acceptable returns).
After Installation: NO exchange or refund.
Contact Us
If you need any assistance, please call us or email us at sales@kitchenhoods.ca. Please have your order number
and model of the range hood ready. This information will help us better respond to your request.
If you need replacement parts, we recommend that you only use genuine parts. Accessories and parts are
engineered and designed specifically for range hoods, each is rigorously tested assuring the utmost in durability
and reliability, providing a factory match, factory-installed appearance and functionality tailored to each individual
range hood model.
To obtain warranty service, you may contact us , our dealer or distributor from which you purchased our product.
Please confirm the terms of your dealer’s or distributor’s policies prior to contacting.
Typically, you must include product identification information, including model number and batch number
(If applicable) with a detailed description of the problem you are experiencing. You must also include proof of the
date of original retail purchase as evidence that the product is within the applicable warranty period
Euro Kitchen Appliances Inc.
7272 Buller Ave, Burnaby, BC
V5J 4S3, Canada
Tel: 604 430 5252
Euro Kitchen Appliances Inc. 7272 Buller Ave, Burnaby BC www.KitchenHoods.ca
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