D
Introduction The SOYO C
Hardware
Installation
SY-K7VME
SY-K7VM333
Setup
Quick BIOS
Motherboard
Installation
USB2.0 Driver
Quick Start Guide
SOYO™
1. AGP cards running at 3.3V are not supported, only AGP cards running at
1.5V can be used in this mainboard.
2. Please read the user guide before proceeding with your installations. Serious
damage may occur if the procedure is not followed properly.
3. If you have any problem getting your system to work, please follow the
troubleshooting tips in your user guide.
4. For immediate Technical questions, please visit
http://www.soyousa.com/support and http://www.soyousa.com/kb.
2
SOYO™
SY-K7VME/K7VM333 Motherboard
AMD® K7 Athlon & Duron
TM
processors
VIA KM400/KM266PRO AGP/PCI/CNR Motherboard
100/133/166 MHz Front Side Bus supported
ATX Form Factor
Copyright © 2004 by SOYO Computer Inc.
Trademarks:
SOYO is a registered trademark of SOYO Computer Inc. All trademarks are properties of
their owners.
Product Rights:
All names of the product and corporate mentioned in this publication are used for
identification purposes only. The registered trademarks and copyrights belong to their
respective companies.
Copyright Notice:
All rights reserved. This manual has been copyrighted by SOYO Computer Inc. No part of
this manual may be reproduced, transmitted, transcribed, translated into any other language,
or stored in a retrieval system, in any form or by any means, such as by electronic,
mechanical, magnetic, optical, chemical, manual or otherwise, without permission in
writing from SOYO Computer Inc.
Disclaimer:
SOYO Computer Inc. makes no representations or warranties regarding the contents of this
manual. We reserve the right to amend the manual or revise the specifications of the product
described in it from time to time without obligation to notify any person of such revision or
amend. The information contained in this manual is provided to our customers for general
use. Customers should be aware that the personal computer field is subject to many patents.
All of our customers should ensure that their use of our products does not infringe upon any
patents. It is the policy of SOYO Computer Inc. to respect the valid patent rights of third
parties and not to infringe upon or to cause others to infringe upon such rights.
Restricted Rights Legend:
Use, duplication, or disclosure by the Government is subject to restrictions set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
252.277-7013.
About This Guide:
This Quick Start Guide can help system manufacturers and end users in setting up and
installing the motherboard. Information in this guide has been carefully checked for
reliability; however, to the correctness of the contents there is no guarantee given. The
information in this document is subject to amend without notice.
For further information, please visit our Web Site on the Internet. The address is
"http://www.soyo.com.tw".
K7VME/K7VM333 Series - Version 1.1- Edition: March 2004
* These specifications are subject to amend without notice
3
SY-K7VME/K7VM333
Quick Start Guide
1
1
Congratulations on your purchase of the SY-K7VME/K7VM333 motherboard. This Quick Start Guide
illustrates the steps for installing and setting up your new motherboard.
Introduction
This guide provides all users with the basic steps of motherboard setting and operation. For further
information, please refer to the SY-K7VME/K7VM333 motherboard User’s Manual that came with
your motherboard.
Introduction
Unpacking
When unpacking the motherboard, check for the following items:
The SY-K7VME/K7VM333 AGP/PCI/CNR Motherboard
The user manual
The Installation CD-ROM
One IDE Device ATA 133 Flat Cable
One Floppy Disk Drive Flat Cable
One Heat Sink Compound
One Back Panel
4
SY-K7VME/K7VM333
Quick Start Guide
SY-K7VME/K7VM333 Motherboard Layout
COM1
VGA1
USB1
USBLAN
MIC
Line-out
Line-in
PS/2 KB
Connector
PS/2 MousePS/2 Mouse
Connector
PRT
LAN Connector
J3
DIM1
DIM2
Introduction
IDE 2
i
TE
IT8705F
1
SIR1
CN3
12
JP3
PCI1
PCI2
IDE 1
2
1
USB2
1
J6
AUDIO1
1
Audio
Chip
1
CD1
CNR1
JP5
1
CHA_FAN
BAT1
FDC1
5
SY-K7VME/K7VM333
Quick Start Guide
Key Features
Introduction
CPU Supports AMD 462 pins Socket A processors :
Athlon XP (Palomino/Thoroughbred/Barton) (200/266/333
MHz FSB)
Duron/Morgan
Chipset K7VME: VIA® KM400 + 8235CE Chipset
K7VM333: VIA® KM266PRO + 8235CE Chipset
VGA UniChrome™ 2D/3D Graphics with motion compensation
Memory Supports PC2100 and PC2700 DDR (non-registered and
non-ECC) memory modules.
AGP KM400: 1x AGP master 8x slot (1.5v only)
KM266PRO: 1x AGP master 4x slot (1.5v only)
PCI 2x 32-bit bus master PCI slots
CNR 1x CNR (Communication Networking Riser) Slot
Super I/O ITE IT8705F Super I/O controller supports :
Floppy disk controller
Parallel port (SPP, EPP and ECP compliant)
16550A compatible RS232 serial ports
IrDA compatible infrared port
PS/2 Keyboard and mouse
Hardware monitor for monitoring temperatures, voltages
and fan speeds in the system.
Storage 8235 Integrated Parallel ATA controller supporting up to 4x UDMA
33/66/100/133 Parallel ATA devices.
USB 2.0 6x USB 2.0 compliant ports (4x on rear IO panel, 2x motherboard
connectors.)
Sound Onboard VIA VT1612A 2 channel Audio Codec
Network 10/100 MBps Ethernet controller, supporting Wake-On-Lan (WOL)
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SY-K7VME/K7VM333
Quick Start Guide
BIOS
Software
Industry standards This motherboard is compliant with the following industry
Wake On Ring and Power On by Alarm to allow your system
to wake up from suspend or power on through the modem
or RTC alarm.
Multiple boot, allowing your system to boot from different
devices (example: CD-ROM)
SOYO Hardware Doctor allowing you to fully monitor and
control your system
standards :
Microsoft PC99
FCC
ACPI
Introduction
7
SY-K7VME/K7VM333
Quick Start Guide
2
2
Installation
Follow the directions in this section, which is designed to guide you through a quick and correct
method to install your new SY-K7VME/K7VM333 motherboard. For detailed information, please refer
to the SY-K7VME/K7VM333 motherboard User's Manual and Technical Reference online manual on
the CD-ROM package that came with your motherboard.
Installation
To avoid damage to your motherboard, please follow these simple rules while
handling this equipment:
Before handling the motherboard, ground yourself by touching on to an unpainted portion of
the system's metal chassis.
Remove the motherboard from its anti-static packaging. Hold the motherboard by the edges
and avoid touching its components.
Check the motherboard for damage. If any chip appears to be loose, press carefully to seat it
firmly in its socket.
Gather and prepare all necessary components to complete the installation successfully:
Socket A processor with CPU cooling fan (boxed type)
DDR SDRAM module(s)
Computer case with adequate power supply unit
Monitor
PS/2 or USB Keyboard
Pointing Device (PS/2 or USB Mouse)
Speaker(s) (optional)
Disk Drives: HDD, CD-ROM, Floppy drive…
External Peripherals: Printer and Modem (optional)
Internal Peripherals: Modem and LAN cards (optional)
Note: If you want to use an external speaker connected to "Line-out" port, please make sure to use an
"amplified speaker" that can generate proper output sound volume.
8
SY-K7VME/K7VM333
Quick Start Guide
Install the Motherboard
We will now begin the installation process. Please follow the step-by-step
procedure designed to lead you to a complete and correct installation.
Step 1- Install the Central Processing Unit (CPU)
Step 2- Install memory modules
Step 3- Install expansion cards
Step 4- Connect cables, case wires, and power supply
Step 1. Install the CPU
CPU Mount Procedure:
you have purchased separately, follow these instructions.
To m ou nt th e AMD® K7 AthlonTM, AthlonTM XP & DuronTM processor that
Installation
1
1
3
1. Lift the socket handle up to a vertical position.
2. Align the blunt edge of the CPU with the matching pinhole edge on the socket.
3. Seat the processor in the socket completely and without forcing.
4. Then close the socket handle to secure the CPU in place.
2
4
Remember to connect the CPU Cooling Fan to the appropriate power connector
on the motherboard. The fan is a key component that stabilizes the system. It
prevents the equipment from overheating and prolongs the life of your CPU. If your
FAN is not connected or connected improperly your CPU can be permanently
damaged.
9
SY-K7VME/K7VM333
Quick Start Guide
CPU Fan Installation
Your Socket A processor kit comes with a cooling fan. Mount the fan on the processor according to the
instructions provided by the manufacturer. The fan is a key component that will ensure system stability.
The fan prevents overheating, therefore prolonging the life of your CPU.
Note: Remember to connect the fan to the appropriate power source.
CPU Fan Mount Procedure:
the instructions on how to mount the CPU fan properly.
To prevent scratch or damage on the motherboard, please follow
Installation
1. Apply thermal paste to the die of the CPU.
10
SY-K7VME/K7VM333
2. Carefully mount the fan on top of the CPU and clip-on the first lock.
Quick Start Guide
1
3. Clip-on the second lock and please make sure not to damage/scratch the board.
2
Installation
11
SY-K7VME/K7VM333
4. Connect the power connector to CPUFAN1.
Quick Start Guide
Installation
DIM1 DIM2
CPU Front Side Bus clock jumper setting (JP3)
CPU Clock
Selector
JP3 Setting
100 MHz 133 MHz 166 MHz
12
SY-K7VME/K7VM333
Quick Start Guide
Step 2. Configure Memory
Your board comes with Two DIMM sockets, providing support for up to 2GB of main memory using
unbuffered and non-ECC DIMM modules. On this motherboard, DRAM speed can be set
independent from the CPU FSB speed.
Memory Configuration Table
Number of Memory
Modules
RAM Type
Memory Module Size (MB) 128 / 256 / 512 / 1024 MB
DIMM 1 DIMM 2
DDR RAM PC2100/PC2700
(non-register & non-ECC)
Step 3. Installation of Expansion Cards
The motherboard has 1 AGP slot, 1 CNR slot and 2 PCI slots.
1. Read the related expansion card’s instruction document before inserting the expansion
card into the computer.
2. Press the expansion card firmly into expansion slot in the motherboard.
3. Make sure the metal contacts on the card are correctly seated in the slot.
Installation
4. Replace the screw to secure the slot bracket of the expansion card.
5. Install driver for the operating system you use.
Note: AGP cards working on 3.3V are not supported. Only AGP cards working on
1.5V can be used in this M/B. For AGP card voltage specification, please check the
AGP card manual or contact your AGP card’s manufacturer.
13
SY-K7VME/K7VM333
Quick Start Guide
Step 4. Connections to the Motherboard
This section tells how to connect internal peripherals and the power supply to the motherboard.
The internal peripherals consist of IDE devices (HDD, CD-ROM), Floppy Disk Drive, Chassis Fan,
Front Panel Devices (Internal Speaker, Reset Button, IDE LED and power switch), Wake-On-LAN
card and other devices.
For more details on connecting internal and external peripherals to your new SY-K7VME/K7VM333
motherboard, please refer to SY-K7VME/K7VM333 motherboard User's Manual and Technical
Reference online manual on the CD-ROM.
Installation
Connectors and Plug-ins
AUDIO1 (Front Panel Audio Header)
Pin1 Pin2 Pin3 Pin4 Pin5 Pin6 Pin7 Pin8 Pin9 Pin10
AUD_MIC
AUD_
GND
AUD_
MIC_BIAS
AUD_VCC
AUD_
FPOUT_R
AUD_
RET_R
HP_ON KEY
AUD_
FPOUT_L
AUD_
RET_L
USB2 (Front panel USB Connector)
Pin1 Pin2 Pin3 Pin4 Pin5 Pin6 Pin7 Pin8 Pin9 Pin10
VERG_FP_
USBPWR0
VERG_FP_
USBPWR0
USB_FP_
P0-
USB_FP_
P1-
USB_FP_
P0+
USB_FP_
P1+
GND GND KEY
USB_
FP_OC0
J6:USB Card Reader Connector (Optional)
Pin1 Pin2 Pin3 Pin4 Pin5
VCC USB- USB+ GND KEY
SIR1 (Infrared Port)
Pin1 Pin2 Pin3 Pin4 Pin5 Pin6
NC KEY +5V GND IRTX IRRX
CD1 (Internal Sound Connections)
Connect the CD Line-in cord from the CD-ROM device to
the matching connector CD1
Power LED
Speaker
CD1 CD IN L GND GND CD IN R
Pin1 Pin2 Pin3 Pin4
Power LED
Pin1 Pin2 Pin3
VCC NC GND
Speaker
Pin1 Pin2 Pin3 Pin4
Reset
PWRBT
HDD LED
VCC NC NC Speaker out
HDD LED PWRBT RESET
Pin1 Pin2 Pin1 Pin2 Pin1 Pin2
LED Anode LED Cathode Power On/Off GND Control PIN GND
14
SY-K7VME/K7VM333
n
ATX Power On/Off: PWRBT
Connect your power switch to this header (momentary switch type).
To turn off the system, press this switch and hold down for longer than 4 seconds.
ATX Power Supply: ATX PW
Attach the ATX Power cable to this connector. (This motherboard requires an ATX power supply, an AT
power supply can NOT be used.)
Note: We recommend using an AMD approved power supply or at least 350W.
When using the Power-On by PS/2 Keyboard function, please make sure the ATX power supply is able to
provide at least 720mA on the 5V Standby lead (5VSB) in order to meet the standard ATX specifications.
Quick Start Guide
CMOS Clear (JP5)
In some cases the CMOS memory may contain wrong data, follow the steps below to clear the CMOS
memory.
Installation
1. Clear the CMOS memory by momentarily shorting pin 2-3 on jumper JP5. Its white cap can
easily identify this jumper.
2. Put the jumper back to 1-2 to allow writing of new data into the CMOS memory.
CMOS Clearing Clear CMOS Data Retain CMOS Data
Short pin 2-3 for
JP5 Setting
Note: You must unplug the ATX power cable from the ATX power connector
when performing the CMOS Clear operation.
at least 5 seconds to
clear the CMOS
Short pin 1-2 to
retain new settings
On-board Speaker connection
Line-i
Line-out
-
15
SY-K7VME/K7VM333
p
Quick Start Guide
3
3
This motherboard allows you to change your memory and onboard peripheral settings in BIOS setup.
After the hardware installation is complete, turn the power switch on, then press the <DEL> key during
the system diagnostic checks to enter the BIOS Setup program. The CMOS SETUP UTILITY will be
shown on the screen. Then, follow these steps to configure your system.
Step 1. Select [STANDARD CMOS SETUP]
Set [Date/Time] and [Floppy drive type], then set [Hard Disk Type] to “Auto”.
Step 2. Select [LOAD OPTIMIZED DEFAULTS]
Select the “LOAD OPTIMIZED DEFAULTS” menu and type “Y” at the prompt to load the BIOS optimal
setup.
Step 3.
Press <Enter> to save the new configuration to the CMOS memory, and continue the boot sequence.
Setu
Quick BIOS Setup
Select [SAVE & EXIT SETUP]
Quick BIOS
16
SY-K7VME/K7VM333
Quick Start Guide
4
4
Your SY-K7VME/K7VM333 motherboard comes with a CD-ROM labeled "SOYO CD." The SOYO
CD contains
Step 1. Insert the SOYO CD into the CD-ROM drive
In that case the following dialog will pop up. Please choose your motherboard model number and
press OK. Now the SOYO-CD Start Up Menu will come up as shown on the following page:
The SOYO CD
The SOYO-CD will Auto Run only in Windows Based Operating
Systems.
a. The user's manual for your new motherboard in PDF format,
b. The drivers software available for installation, and
c. A database in HTML format with information on SOYO motherboards and other
products.
The SOYO CD
(SOYO CD Start Up Program Menu)
17
SY-K7VME/K7VM333
Quick Start Guide
The user's manual files included on the SOYO CD are in PDF (Postscript Document format). In order
The SOYO CD
to read a PDF file, the appropriate Acrobat Reader software must be installed in your system.
Note: The Start Up program automatically detects if the Acrobat Reader utility is already present in
your system, and otherwise prompts you on whether or not you want to install it. You must install the
Acrobat Reader utility to be able to read the user's manual file. Follow the instructions on your screen
during installation, then once the installation is completed, restart your system and re-run the SOYO
CD.
18
SY-K7VME/K7VM333
Quick Start Guide
Step 2. Install Drivers and Utilities
Click the Install Drivers button to display the list of drivers software that can be installed with your
motherboard. The Start Up program displays the drivers available for the particular model of
motherboard you own. We recommend that you only install those drivers.
driver
VIA 4 in 1 Driver Package for Win 98SE/ME/2000/XP
VIA Display Driver for Win 2000/XP
VIA Display Driver for Win 98SE/ME
VIA USB2.0 Driver for Win 98/ME
VIA USB2.0 Driver for Win 2000/XP (click here for installation procedure)
VIA Audio Driver for Win 98SE/ME/2000/XP
VIA Audio Software for Win 98SE/ME/2000/XP
VIA Lan Driver for Win 98SE/ME/2000/XP
Hardware monitor for Win 98SE/ME/2000/XP
Panda Antivirus Utility for Win 98SE/ME/2000/XP
Wasay Data Processing Utility for Win 98SE/ME/2000/XP
Wasay Image It Utility for Win 98SE/ME/2000/XP
Wasay Pro Magic Utility for Win 98SE/ME/2000/XP
Cancel
OK
(Driver Installation Menu)
revision:
A short description of all available drivers follows:
VIA 4 in 1 Driver Package for Win 98SE/ME/2000/XP
VIA 4 In 1 driver includes four system drivers to improve the performance and maintain the stability
of systems using VIA chipsets. These four drivers are:
VIA Registry (INF) Driver, VIA AGP VxD driver, VIA ATAPI Vendor Support Driver and VIA PCI IRQ
Miniport Driver.
VIA Display Driver for Win 98SE/ME/2000/XP
This program will install the driver for the VIA Onboard Display adapter. Note that for Windows NT
the driver installation should be done manually. Check the ReadMe included with the driver install
ation for more details.
VIA USB2.0 Driver for Win 98SE/ME
This setup program will install the driver for VIA USB 2.0 Host Controller for Windows 98SE and
Windows ME.
The SOYO CD
19
SY-K7VME/K7VM333
Quick Start Guide
VIA Audio driver setup program for Win 98SE/ME/2000/XP
This driver supports 2/4/6 speakers with 3D stereo enhancement.
VIA Lan Driver for Win 98SE/ME/2000/XP
This setup program will install the Driver for VIA Onboard Lan.
Hardware monitor for Win 98SE/ME/2000/XP
Your motherboard comes with a hardware monitoring IC. By installing this utility Temperature, Fan
speed and Voltages can be monitored. It is also possible to set alarms when current system values
exceed or fall below pre-set values.
Panda Anti Virus Utility for Win 98SE/ME/2000/XP
Anti Virus software for Windows 98SE/ME/2000/XP.
Wasay Data Processing Utility for Win 98SE/ME/2000/XP
Wasay Data Processing Utility is an instant file restoration program that not only provides convenient &
instant file recovery but also helps to manage your files.
Wasay Image It Utility for Win 98SE/ME/2000/XP
Data Image software.
Wasay Pro Magic Utility for Win 98SE/ME/2000/XP
The SOYO CD
ProMagic is an instant system recovery software that provides convenient instant restoration to the
preferred state at any specific restore time point as desired.
Select which driver you want to install and click OK, or click Cancel to abort the driver installation and
return to the main menu.
Note: Once you have selected a driver, the system will automatically exit the SOYO CD to begin the
driver installation program. When the installation is complete, most drivers require a restart of your
system before they become active.
Step 3. Check the Latest Releases
Click the 'Check the latest Releases' button to go the SOYO Website to automatically find the latest
BIOS, manual and driver releases for your motherboard. This button will only work if your computer is
connected to the internet through a network or modem connection. Make sure to get your modem
connection up before clicking this button.
20
SY-K7VME/K7VM333
After Windows XP installation, your device manager should look like this:
Quick Start Guide
The SOYO CD
21
SY-K7VME/K7VM333
After driver installation, your Windows XP device manager should look like this:
Quick Start Guide
The SOYO CD
Note: To install the USB 2.0 driver, please update to Windows XP service pack 1.
22
Drivers directory list in the CD driver
SY-K7VME/K7VM333
Quick Start Guide
Audio driver
Onboard LAN
USB 2.0 driver for Win
98SE/ME
K7VM333 VGA driver
K7VME VGA driver
The SOYO CD
23
SY-K7VME/K7VM333
Quick Start Guide
5
5
USB2.0 Driver Installation for Windows XP
USB 2.0 drivers are included on Windows XP Service Pack 1
After installing service pack1, please do the following
http://www.microsoft.com/windowsxp/pro/downloads/servicepacks/sp1/default.asp
1) Go into the device manager.
2) Remove ” ”.
3) Restart your system.
Next time Windows XP starts up a new USB 2.0 controller will be found.
USB2.0 Driver Installation
USB2.0 Driver Installation for Windows 2000
USB 2.0 drivers are available for download using Windows Update for Windows 2000.
For additional information regarding USB 2.0 support in Windows 2000, please visit:
http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.asp
(Windows 2000 Service Pack 4 Include USB2.0 Driver)
Installation
USB2.0 Driver
24
SY-K7VME/K7VM333
Quick Start Guide
Quick Trouble shooting tips
Boot-up Issues
The system does not power-up, no beeping sound heard and the CPU fan does not turn on.
1. Check if the power cord is plug into the power source.
2. Check if the power is connected to the M/B.
3. Check if the cable of the case power button is connected to the M/B power button
connector (see Connectors and Plug-ins section in this Quick start guide for more info).
4. Make sure the power supply is not defective. Change the power supply. The minimum
should be a 350 watts AMD recommended power supply.
5. Remove the M/B from the case and test the system. The M/B might be shorted to the
case.
The system powers-up, but no video, or beeping sound heard. The CPU fan is turning.
1. Clear CMOS battery. (JP5 connector, see this Quick start guide for more info on how to
clear the CMOS).
2. Check all the jumper settings on the M/B.
3. Check if the CPU is ok, by using another CPU (check the Quick start guide for CPU
supported on this M/B).
4. Check if the power supply is ok. The minimum should be 350 watts, AMD approved.
5. Make sure the CPU fan is connected to CPUFAN1 connector.
6. Remove the M/B from the case and test the system. The M/B might be shorted to the
case.
The system power-up, no video, beeping heard.
1. Clear CMOS battery. (JP5 connector, see this Quick start guide for more info on how to
clear the CMOS).
2. Check all the jumper settings on the M/B.
3. Check if the memory module and the VGA card (if onboard VGA is not used) are inserted
properly in the M/B.
4. If yes, change the memory module, it might be defective. Make sure the memory
specification is supported by the M/B. (for more info on this, check our FAQ on the
website).
5. Change the VGA card (if used).
The system turns on for some seconds then shutdown by itself.
1. Check if the CPU fan is connected to the CPUFAN1 connector.
2. The CPU might be overheating. Check the CPU fan if it is defective, also see if the CPU
fan is in contact with the CPU.
3. Clear CMOS battery. (JP5 connector, see Quick start guide for more info on how to clear
the CMOS).
4. Make sure the power supply you have on your system support the M/B specification.
25
SY-K7VME/K7VM333
Example. If you have a P4 M/B, you need to use a P4 power supply.
5. If you already checked the power supply specification, change the power supply it might
be defective. The minimum is 350 watts AMD approved.
When I boot up my system, everything works fine, it sees my CPU and memory, detects my
hard drive, floppy drive and CD-ROM but locks up at "Verify DMI pool data... ". It doesn’t boot
go any further. What should I do?
1. Clear CMOS battery. (JP5 connector, see Quick start guide for more info on how to clear
the CMOS).
2. If still has the problem, remove all other add-on cards (use onboard vga) and see if it boots
further. Then put peripherals in one by one to identify which one of them causes the
lockup.
3. Change the CPU.
During Boot-up, my computer says CMOS memory Checksum error. What can be the
problem?
1. Clear CMOS memory.
Quick Start Guide
2. Re-flash BIOS. Check on how to flash BIOS on the later part of this guide.
3. Change the CMOS battery, the battery might be drained.
4. The BIOS chip might be failing.
I hear a 1-2 beeping sound and then the system shut down, what is the problem?
Verify that the CPU fan is connected to the CPUFAN1 connector.
Stability Issues
My system intermittently locks up, very unstable
1. Check the CPU Temperature, your CPU might be overheating. Change the CPU FAN.
2. Do not overclock your CPU
3. Check the specification of the memory module, maybe the M/B does not support it.
4. Go to BIOS setup and load fail safe settings. Please check if the system performance in
the BIOS setup is set to Turbo/Maximum. Set it to normal if this is the case
5. Check the website for the latest BIOS update.
6. Check the website for FAQ’s regarding instability issues.
7. Change the memory module or CPU.
8. The power supply might not have enough wattage to support all the peripherals. If your
system has other peripherals connected, like CD-RW, extra HDD, etc. disconnect them, or
use a power supply with a higher wattage.
9. Install the VIA 4 in 1 driver set.
26
SY-K7VME/K7VM333
My system intermittently locks up, during Windows installation.
1. Go to BIOS and load the “load optimized defaults”.
2. Check the website for any BIOS updates.
3. If you still have the problem, remove all other add-on cards except for CPU/ Memory/
onboard Video/ Hard disk. See if you can finish Windows installation. Then put peripherals
in one by one to identify which one causes the lockup.
My system will not boot-up when I set my CPU to 133MHz FSB. It works with 100MHz FSB
1. Make sure to put some thermal paste on the CPU.
2. CPU might be defective.
3. Use an AMD approved power supply of at least 350 watts. If the problem persists, try
booting with only onboard VGA/harddisk/memory and see if the problem disappears. If it
does, likely you need a power supply that has a higher wattage.
Quick Start Guide
BIOS Issue
Where can I find the BIOS revision of my mainboard?
It will be displayed on the upper-left corner of the screen during boot-up. It will show as your board type
followed by the revision number, such as kvxa_2BA1 (meaning BIOS revision 2BA1 for the SY-K7V
Dragon plus! mainboard) or 6BA+ IV_2AA2 which means SY-6BA+ IV motherboard, with a 2AA2
BIOS.
Where can I find the latest BIOS of my motherboard?
Please go to the technical support page of one of the SOYO websites (Taiwan: www.soyo.com.tw, US:
www.soyousa.com, Germany: www.soyo.de), and look up your motherboard to find the latest BIOS
revision.
How can I flash the BIOS?
1. Download the BIOS on our support website.
2. Make a bootable floppy disk with out any memory manager loaded (i.e. himem, emm386,
etc…).
3. Copy the BIOS file and awdflash utility to the diskette.
4. On the CMOS setup and disable CIH 4-way protection.
5. Type "awdflash biosname.bin /sn /py".
6. Reboot.
After flashing the BIOS, my system will not boot-up.
1. Try clearing the CMOS.
2. The BIOS chip is defective due to an unsuccessful flash, contact your nearest SOYO
branch for re-flashing.
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SY-K7VME/K7VM333
Is there a way to reprogram my BIOS after an unsuccessful flash?
No other way, you need to send back the BIOS ROM to your nearest SOYO branch for re-flashing.
I’m using a 133MHz FSB CPU, I cannot find the DDR 100MHz option in the BIOS, why?
The DDR speed should not be lower than the CPU FSB speed.
Quick Start Guide
VGA Issue
I cannot set my VGA to go higher than 16 color (640x 480).
1. Make sure that you have installed the VIA 4 in 1 driver set.
2. Install/ re-install the VGA driver.
After waking up from Suspend to RAM or Standby mode, the screen has no display but I can
hear the hard disk operating
1. Install the VIA 4 in 1 driver set.
2. Check the VGA card manufacturer for a driver update (if using a different video card then
the onboard video), and make sure the VGA card supports the Suspend to Ram function.
3. Update your VGA card’s BIOS (in the case of a video card other then the onboard video).
Check your VGA card manufacturer for more details.
Audio Issue
I cannot get the sound working on my system.
1. Check if the speaker wire is connected to the line out connector on the M/B.
2. Check if the speaker power is powered on.
3. Install the audio driver supplied on our driver disc.
4. Check BIOS setup if “AC97 Audio” setup option is enabled.
5. If sound already installed, check our website for audio driver updates.
The sound is working in my system, but when I play CD music from the CD-ROM, I do not get
any sound. What is wrong?
This is because the 3-wire audio cable from the CD-ROM to the on-board CDIN1 connector in the M/B
is not connected. See the beginning of this guide for the location of CDIN1.
The sound and everything else works fine except that the line-in and microphone do not work.
What is wrong?
1. Please go to sound properties and check if the line-in and microphone in are enabled and
not muted.
2. Check if the Microphone is ok.
3. When using 6 speakers the line-in and microphone channels are used for rear, center and
bass. 6-Channel audio and microphone/line-in can not be used at the same time.
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SY-K7VME/K7VM333
Quick Start Guide
Hard disk/FDD/ CD-ROM issue
My Western digital HDD is not detected during boot-up.
Change the jumper settings to cable select or single.
Sometimes the system finds my CD-ROM, sometimes not.
1. Check CD-ROM if it is working properly.
2. The power supply might not have enough wattage to support all the peripherals. If your
system has other peripherals connected, like CD-RW, extra HDD, etc. disconnect them.
When I boot up my new computer, I get "floppy boot failure" and the LED on the floppy stays
on.
Make sure the red wire of floppy ribbon cable goes to Pin1 on the floppy drive side (don't trust the "key
lock" or "notch") and use the end-connector of the cable (don't use middle one).
For updated FAQs, please check
http://www.soyousa.com/support/
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SY-K7VME/K7VM333
How to contact us:
Quick Start Guide
SOYO prefers Email as communication medium, remember to always add to the email the country
that you live in.
TAIWAN
SOYO COMPUTER INC.
No. 21 Wu-Kung 5 Rd., Hsing Chuang
City, Taipei Hsien, Taiwan, R.O.C.
TEL: 886-2-22903300
FAX: 886-2-22983322
http://www.soyo.com/
Email: info@mail.soyo.com.tw
USA
SOYO INC.
1420 S. Vintage Ave. Ontario, CA 91761,
USA
If you are interested in our products, please contact the SOYO sales department in the region
you live.
If you require Technical Assistance, please contact our Technical Support in the region you live.
GM
SOYO Deutschland GmbH
(SAAT Technology GmbH)
Gewerbepark 8a, 26209 Hatten,
Germany
TEL: 49-4482-9740-0
FAX: 49-4482-9740-22
http://www.soyo.de/
Email: sales@soyo.de
TEL: 909-937-0778
FAX: 909-937-0783
http://www.soyousa.com/
http://www.soyousa.com/kb
For technical support
http://www.soyousa.com/support/contact
support.php
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