Southwestern Bell GH3025 Owner's Manual

GH3025 Owner s Manual
Toll Free Helpline 1-800-366-0937
http://www.swbfreedomphone.com

2.4GHz Cordless Telephone with Digital
Answering System

¯

GH3025 Printed in China

SOUTHWESTERN BELL FREEDOM PHONE

7475 N. Glen Harbor Blvd., Glendale, AZ 85307

STOP-- don't take unit back to the store

LOOK-- for the toll-free "help" telephone number

LISTEN-- as our experts talk you through the problem

For immediate answers to your questions regarding operation,

missing parts or installation, call the

SOUTHWESTERN BELL FREEDOM PHONE

RETAIL SALES HELP LINE AT:

1-800-366-0937

Monday - Friday 8:30a.m. - 9:00p.m. EST

Saturday 8:30a.m. - 12:30p.m. EST
http://www.swbfreedomphone.com

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88

VOLUME

ERASE

STOP

SKIP

REPEAT

PLAY

TIME MEMO GREETING

CODE

PAGE

ANS

MEM

TA LK

FLASH

REDIAL CH MUTE

CHARGE

IN USE

/BATTLOW

,

This symbol is to alert you to important operating or servicing instructions that may appear in the
user's manual.Always follow basic safety precautionswhen using this product to reduce the risk of
injury, fire orelectrical shock.

When using this product,basic safety precautions should alwaysbe followed to reduce therisk of fire, electric shock andinjury
to persons, including the following:

1. Read and understand all instr uctions.

2. Follow all warnings and instructions mar ked on the product.

3. Use only with class 2 power source DC 9V

4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.

5. Do not use this product near water; for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near
a swimming pool.

6. Donot place this product on an unstable cart, stand or table. The productmay fall, causing serious damage to the product.

7. Slots and openings in the cabinet back or bottom are provided for ventilation. To protect it from overheating, these openings must
not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar
surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in an
enclosed environment unless proper ventilation is provided.

8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by animals or persons
walking on it.

9. Do not overload wall outlets and extension cords as this can result in risk of fire or electrical shock.

10. Never pushobjects of any kind into this product through cabinet slots as theymay touch dangerous voltage points or short out parts
that could result in a risk of fire or electrical shock. Never spill liquid of any kind on the product.

11. Toreduce the r isk of electrical shock, do not disassemble this product.Instead take it to a qualified service person when ser vice or
repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect re-assembly
can cause Electrical shock when the appliance is subsequently used.

12. Unplug all cords and refer servicing to qualified service personnel under the following conditions:

A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls covered in the

operating instructions. Improper adjustment of other controls may result in damage and require work by a qualified technician
to restore the product to nor mal operation.

13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote r isk of electric shock from
lightning.

14. Do not use a telephone to repor t a gas leak in the vicinity of the leak.

IFYOUR PRODUCTUTILIZES BATTERIES,THEFOLLOWING ADDITIONALPRECAUTIONSSHOULD BE OBSERVED:

1. Use only the type and size of batteries specified in the users manual.

2. Do not disposeof the batteries in a fire. Thecells may explode. Check with localcodes for possiblespecial disposalinstructions.

3. Do not open or mutilate the batter ies.Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic
if swallowed.

4. Exercise care in handling batteries in order not to short the battery with conductingmater ialssuch as rings, bracelets and keys. The
battery or conductor may overheat and cause bur ns.

5. Do not attempt to recharge the batteries provided with or identified for use with this product. The batteries may leak corrosive
electrolyte or explode.

6. Do not attempt to rejuvenate the batteries provided with or identified for use with this product by heating them. Sudden release of
the battery electrolyte may occur, causing burns or irritation to eyes or skin.

7. When replacing batteries, all batteries should be replaced at the same time. Mixing fresh and discharged batteries could increase
internal cell pressure and rupture the discharged batter ies.

8. When inserting the batteries into this product, the proper polarity or direction must be observed. Reverse insertion of batteries can
cause charging, which may result in leakage or explosion.

9. Remove the batteries from this product if the product will not be used for a long period of time (several months or more) since
during this time the batteries could leak, damaging the product.

10. Discard "dead" batteries as soon as possible since they are more likely to leak in a product.

11. Do not store this product, or the batteries provided with or identified for use with this product, in high temperature areas.

12. If your productuses a rechargeable battery, charge the battery(ies) onlyin accordance with the instructions and limitations specified
in the User s Manual.

SAVE THESEINSTRUCTIONS

2

IMPORTANT SAFETY INSTRUCTIONS

LIMITED WARRANTY..............................................35

LOCATION OF CONTROLS AND FEATURES........5

IMPORTANT SAFETY INSTRUCTIONS................2

BATTERY CAUTIONARY INSTRUCTIONS............3

ANSWERING MACHINE OPERATION...................17

FCC WANTS YOU TO KNOW...................................4

REMOTE OPERATION......................................25

TROUBLESHOOTING GUIDE ........................... 29

SERIVCE.............................................................34

1

500mA.

Danger ofexplosion, if batteryis incorrectly replaced.

INSTALLATION............................................................9

TELEPHONE OPERATION......................................14

ANSWERS TO COMMONLY

ASKED QUESTIONS

........................................27

BATTERIES: CAUTION
To reduce the risk of fire or injury to persons, read and follow these instructions:

For the cordless handset, use only 3.6V
cordless telephone battery pack (included).

Do not dispose of the batteries in a fire. The cells may explode. Check with local codes
for possible special disposal instructions.

Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause
damage to the eyes or skin. It may be toxic if swallowed.

Exercise care in handling batteries in order not to short the battery with conducting
materials such as rings, bracelets, and keys. The battery or conductor may overheat
and cause burns.

Do not attempt to rejuvenate the batteries identified for use with this product by
heating them. Sudden release of the batter y electrolyte may occur causing burns or
irritation to the eyes or skin.

When inserting batteries into this product, the proper polarity or direction must be
observed. Reverse insertion of batteries can cause charging, and that may result in
leakage or explosion.

Remove the batteries from this product if the product will not be used for a long per

iod

of time (several months or more) since during this time the batter y could leak in the
product.

Do not store this product, or the batteries provided with or identified for use with this
product, in high temperature areas. Batteries that are stored in a freezer or refrigerator
for the purpose of extending shelf life should be protected from condensation during
storage and defrosting.

Batteries should be stabilized at room temperature prior to use after cold storag

e.

BATTERY CAUTIONARY INSTRUCTIONS

GH3025

3

*RBRC is a trademark of the Rechargeable Battery Recycling Corporation.

The EPA certified RBRC Battery Recycling Seal on the nickel-cadmium (Ni-Cd) bat­tery indicates that Retail Sales is voluntarily par-Southwestern Bell Freedom Phone
ticipating in an industry program to collect and recycle these batteries at the end of
their useful life, when taken out of service in the United States or Canada. The RBRC
program provides a convenient alternative to placing used Ni-Cd batteries into the
trash or the municipal waste stream, which may be illegal in your areas. Please call 1­800-8-BATTERY for information on Ni-Cd battery recycling and disposal bans / restric­tions in your area. Retail Sales s involvementSouthwestern Bell Freedom Phone
in this program is part of our commitment to preserving our environment and conserv­ing our natural resources.

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400mAh

Nickel-Cadmium (Ni-Cd)

This equipmentcomplies with Part68 of theFCC rules andthe requirements adoptedby the
ACTA. On thebottom of this equipment is a labelthat contains, among other information, a
product identifierof US: SBFW901BGH3025TE If requested, thisnumber must beprovided
to thetelephone company.
The applicablejacks ( i.e.RJ11C ) for thisequipment are provided in the packaging witheach
piece ofapproved equipment. Thejacks are certifiedby Universal ServiceOrder Codes
(USOC).
A plugand jack usedto connect thisequipment to thepremises wiring andtelephone network
must complywith the applicableFCC Part 68rules and requirementsadopted by theACTA. A
compliant telephonecord and modularplug are providedwith this product.They are designed
to beconnected to acompatible modular jackthat is alsocompliant. See installation
instructions fordetails.
The RENis used todetermine the numberof devices thatmay be connectedto a telephone
line. ExcessiveRENs on atelephone line mayresult in thedevices not ringingin response to
an incomingcall. In mostbut not allareas, the sumof RENs shouldnot exceed five(5.0). To

be certainof the numberof devices thatmay be connectedto a line,as determined bythe
total RENs,contact the localtelephone company.
If thisequipment GH3025 causesharm to thetelephone network, thetelephone company will
notify youin advance thattemporary discontinuance ofservice may berequired. But ifadvance
notice isn'tpractical, the telephonecompany will notifythe customer assoon as possible.Also,
you willbe advised ofyour right tofile a complaintwith the FCCif you believeit is necessary.
The telephonecompany may makechanges in itsfacilities, equipment, operationsor
procedures thatcould affect the operation of the equipment. Ifthis happens the telephone

company willprovide advance noticein order foryou to makenecessary modifications to
maintain uninterruptedservice.
If youexperience trouble withthis equipment, disconnectit from thenetwork until theproblem
has beencorrected or untilyou are surethat the equipment is not malfunctioning.
Please followinstructions for repairingif any (e.g.battery replacement section);otherwise do
not alteror repair anyparts of deviceexcept specified.
Connection toparty line serviceis subject to state tariffs. Contact the state public utility
commission, publicservice commission orcorporation commission forinformation.
This equipmentis hearing aidcompatible.

1. Ifyour home hasspecially wired alarmequipment connected tothe telephone line,ensure

the installationof this equipmentGH3025 does notdisable your alarmequipment. If youhave

questions aboutwhat will disablealarm equipment, consultyour telephone companyor a
qualified installer.

2. Accordingto telephone companyreports, AC electricalsurges, typically resultingfrom

lightning strikes,are very destructiveto telephone equipmentconnected to ACpower
sources. To minimize damage from these types of surges, a surge arrestor is recommended.

.

NOTICE:

Changes or modifications to this unit not expressly approved by the party responsible

for compliance could void the user s authority to operate the equipment.

Warning:

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NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.

Reorient or relocate the receiving antenna.

*
*
*

*

Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio TV technician for help.

,

This equipmentgenerates, uses andcan radiate radiofrequency energy and,if not installed
and usedin accordance withthe instructions, maycause harmful interferenceto radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. Ifthis equipment doescause harmful interferenceto radio ortelevision reception,
which canbe determined byturning the equipmentoff and on, the user is encouraged totry to
correct theinterference by oneor more ofthe following measures:

4

LOCATION OF CONTROLS AND FEATURES

5

6

LOCATION OF CONTROLS AND FEATURES

MEM

TA L K

FLASH

REDIAL CH MUTE

ANTENNA

EARPIECE

TALK BUTTON

FLASH BUTTON

KEYPAD

MEMORY
BUTTON

TEMPORARY
BUTTON

REDIAL
BUTTON

CHANNEL BUTTON

MUTE
BUTTON

MICROPHONE

HANDSET BATTERY
COMPARTMENT on back)

88

VOLUME

ERASE

STOP

SKIP

REPEAT

PLAY

TIME MEMO GREETING

CODE

PAGE

ANS

ANTENNA

HANDSET GUIDE

PAG E CODE

IN USE/
BATT LOW
LED

MESSAGE
COUNTER

VOLUME
UP/DOWN

CHARGE LED

ERASE

SKIP

REPEAT

TIME

PLAY

MEMO

GREETING

STOP

ANSWER
ON/OFF

CHARGE

IN USE

/BATTLOW

RECEIVER
VOLUME
CONTROL (Normal/
Middle/ High)

RINGER CONTROL
(ON/OFF)

LOCATION OF CONTROLS AND FEATURES

7

LOCATION OF CONTROLS AND FEATURES

Base rear view

8

+

-

DC 9V500mA

TEL
LINE

RINGS

ICM REC

2 4 TS NOR.

ANS.
ONLY

T/P

USEONLYWITHCLASS2POWERSOURCE

POWER JACK RING SELECT

(2,4,TS) SWITCH

TONE/PULSE SWITCH

PHONE JACK ICM REC SWITCH

QUICKREFERENCE GUIDE

TORECORD ANOUTGOING
MESSAGE

CHECKINGYOUR OUTGOING
ANNOUNCEMENT

TOHEAR YOURMESSAGES

TOERASE ALLMESSAGES

INCASE OF POWERFAILURE

1.Press and holdthe GREETING key.

2.After the beep,begin your message
(upto 30 seconds).

3.When finished, releasethe
GREETINGkey.

1.Press the GREETINGkey once
quickly.

2.Your outgoingannouncement will
beplayed back andyour system
willreset to answerincoming calls
automatically.

1.Press and releasethe PLAYkey.

2.Your unitwill playback your

messageand reset toanswer
calls.

1.After the lastmessage has been
played,hold down ERASEkey for
abouttwo seconds.

2.To saveyour messages donothing.

Ifyour unit isnot operating properly
aftera power failure,reset as follows:

1.
linecord from thewall outlets.

2.Replace with afresh 9 voltbattery.

3.Plug the ACadaptor and telephone
linecord back intothe wall outlets.

4.Record a newoutgoing
announcementor you canuse the
pre-recordedannouncement.

Unplugthe ACadaptor and telephone

MODELN0.

GH3025S

9800324

US

Southwestern Bell

Freedom Phone

POWER:9V DC, 60Hz,0.5 AMPS FCCID: LBBGH3025TE
Thisequipment complies with47 CFR Part68 requirements
RegistrationNo.: US: SBFW901BGH3025TE
REN: 0.1B HAC USOCJack: RJ11C
Thisdevice complies withPart 15 ofthe FCC Rules.
Operationis subject tothe following twoconditions:

1. This devicemay not causeharmful interference, and

2. This devicemust accept anyinterference received,
includinginterference that maycause undesired
operation.

Privacyof communications maynot be ensuredwhen
usingthis phone.

CONFORMSTO ULSTD. 60950

Manufactured:
MANUFACTUREDTO BELLSPECIFICATIONS MADE IN CHINA

FORSERVICE CALL:

1-800-366-0937

CallBefore Sending Pre-paidto the ServiceCenter:
SouthwesternBell Freedom Phone
7475N.Glen Harbor Blvd.,Glendale. AZ 85307

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INSTALLATION INSTALLATION

10

Table/Desk installation

A. Plug one end of the long telephone line cord into the back of theunit and connect

the other end to a modular wall jack. Press until locking lever clicks. (FIG 1)

B. Connect the AC Adaptor into the back of the unit. Plug the other endinto a

standard 110/120 volt outlet.( FIG 1)

C. The message counter will show -- . The unit is checking its memory, and you

should not press any buttons.

D. When you plug in your unit for the first time, it will take approximately 10 seconds

for the unit to check its memory. When the memory check is complete, your
system will announce Answering machine is on , please change the time and
record your announcement. (To record a personalized greeting refer to page

18.)

E. Raise antenna on base for best reception.

F. Place the handset on the base with handset keypad facing out.

The handset will beep, and the will light.CHARGE LED

NOTE: BATTERY PACK MUST BE CHARGED FOR 10-14 HOURS BEFORE
INITIAL OPERATION.

9

Box Contents

Before installing your phone, check the shipping carton to be sure you have the
following:

1. Base unit

2. Short and long telephone line cord

3. Remote access card

4. Handset with rechargeable battery

5. Quick installation guide

6. AC adaptor with cord

7. User manual

8. Wall mounting bracket

Preliminary preparation for telephone line installation

1. Never install a telephone jack during a lightning storm.

2. Never install a telephone jack in wet locations unless the jack is specifically
designed for wet locations.

3. Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.

4. Use caution when installing or modifying telephone lines.

Modular outlet
The GH3025 cordless telephone operates from a standard 110/120 volt outlet. The
handset is powered by a rechargeable battery pack. Batteries are charged
automatically when the handset is placed in the cradle of the base unit.

Power Failure Protection
One 9 volt battery(not included) is required to maintain your personalized greeting
and recorded messages during a power failure. If there is a powerfailure and the
battery is not installed, both your personalized greeting and recorded messages
will be lost.

Install a replacement battery once a year to ensure proper operation of the power
failure protection feature. Your IN USE/ BATT LOW LED will flash rapidly until
a 9 volt battery is installed. Your unit is fully functional. Battery is needed for
power failure back up ONLY.

If your unit is not operating properly after a power failure, reset the unit as follows.

1. Make sure AC adaptor and telephone line cord are unplugged from the wall
outlets.

2. On the bottom of the base, press on the tab ( toward the battery compartment
door), and then lift the door away from the unit.

3. Replace with a fresh 9 volt battery.

4. Replace battery compartment door.

5. Plug the AC adaptor and telephone line cord back into the wall outlets.

6. Record a new outgoing announcement or you can use the pre-recorded
announcement.

+

-

DC9V 500mA

TEL
LINE

RINGS RINGER

2 4 TS T/P

USEONLYWITHCLASS2POWERSOURCE

FIG 1

NOR.

ANS.
ONLY