Southbend Range SEZ-3 Operator’s Manual

IMPORTANT FOR FUTURE REFERENCE

Please complete this information and retain this
manual for the life of the equi pment:

Model #: __________________________
Serial #: __________________________
Date Purchased: ___________________

OPERATOR’S MANUAL

Super Simple Steam

SEZ Series Countertop Steamers

Models SEZ-3 & SEZ-5

Model SEZ-3

! WARNING

Improper installation, operation, service, or maintenance can cause property damage, injury, or death.

Read this manual thoroughly before installing and operating this equipment.

1100 Old Honeycutt Road, Fuquay-Varina, NC 27526

[phone] or [phone] • FAX [phone] or [phone]

MANUAL 1181587
$18.00

COUNTERTOP STEAMER

MANUAL SECTION ST

SEZ SERIES COUNTERTOP STEAMERS

SAFETY PRECAUTIONS

Before installing a nd opera ting this equipm ent, be sure e ver yone invol ved in its operat ion is f ully tr ained and
aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and
precautions.

The following s ymbols, found throughout this manual, alert you to potentia lly dangerous conditions to the
operator, service personnel, or to the equipment.

! DANGER

! WARNING

! CAUTION

NOTICE

This symbol warns of im mediate hazards which will result in severe injury or
death.

This symbol refers to a p otential hazard or uns afe practice wh ich could result in
injury or death.

This symbol refers to a p otential hazard or uns afe practice wh ich could result in
injury, product damage, or property damage.

This symbol refers to information that needs special attention or must be fully
understood, even though not dangerous.

! WARNING

FIRE HAZARD

For your safety, do n ot store or use gasol ine or other flamm able vapors and liquids in the vicinit y of
this or any other appliance.

Keep area around appliances free and clear of combustibles.

! WARNING

SHOCK HAZARD

Do not open panels that require use of tools.
Unit must be cleaned daily and properly maintained to reduce chances of unsafe operating

conditions.

! WARNING

BURN HAZARD

Stand back when opening doors - hot steam or hot water may escape from steamer.

NOTICE

Be sure this Operator’s Man ual and important papers ar e given to the proper authorit y to retain for
future reference.

PAGE 2OPERATOR’S MANUAL 1181587

SEZ SERIES COUNTERTOP STEAMERS TABLE OF CONTENTS

Congratulations! You have purchased on e of the finest p ieces of heav y-duty comm ercial cook ing equipm ent
on the market.

You will find that your new equipm ent, like all Southbend equipment, has been desig ned and m anufactured
to meet the toughest standards in the indus try. Each piece of Southbend equipm ent is carefully eng ineered
and designs are verified through laboratory tests and field installations. With proper care and field
maintenance, you will experience years of reliable, trouble-free operation. For best results, read this

manual carefully.

RETAIN THIS MANUAL FOR FUTURE REFERENCE.

Table of Contents

Specifications..........................................................................................................................4

Installation...............................................................................................................................6

Operation ..............................................................................................................................12

Cooking Hints........................................................................................................................13

Cleaning................................................................................................................................16

Troubleshooting ....................................................................................................................18

Parts......................................................................................................................................40

Read these instructions carefully before attempting installation. Installation and initial startup should be
performed by a qualified installer. Unless the installation instructions for this product are followed by a
qualified service tech nician (a person experienced in and knowledge able with the insta llation of comm ercial
gas an/or electric cooking equipm ent) then the terms and conditi ons on the Ma nufactur er’s Lim ited W arranty
will be rendered void and no warranty of any kind shall apply.

In the event you have questions concerning the installation, use, care, or service of the product, write to:

Technical Service Department

Southbend

1100 Old Honeycutt Road

Fuquay-Varina, North Carolina 27526 USA

The serial plate is located on the right side of the unit near the back and top.

OPERATOR’S MANUAL 1181587 PAGE 3

SPECIFICATIONS SEZ SERIES COUNTERTOP STEAMERS

SPECIFICATIONS

SPECIFICATIONS

DIMENSIONS

Figure 1

16.3"

33.5"

See

table

below

SIDE VIEWFRONT VIEW

REAR VIEW

Water Inlet

8.8"

2.0"

2.4"

8.1"

13.6"

Model

SEZ-3 18.1" 13.5" 22.0" 9.5" 6 3 2 19.5" 31.5" 28.5" 150 lbs.
SEZ-5 24.1" 13.5" 22.0" 15.5" 9 5 3 19.5" 31.5" 34.5" 175 lbs.

* “Pan Capacity” is the number of 1", 2.5", or 4" high standard pans (12" wide x 20" deep) that the steamer will hold.

PAGE 4OPERATOR’S MANUAL 1181587

Overall

Height

Interior Dimensions Pan Capacity* Crate Dimensions

Width Depth Height 1" 2.5" 4" Width Depth Height

Electric Connection

0.8"

Water Drain

Crated

Weight

SEZ SERIES COUNTERTOP STEAMERS SPECIFICATIONS

ELECTRIC REQUIREMENTS

One electric connection is required to the f use block of the steam er. All units shipped per customer order,
three phase or single phase (a kit is available f or field conversion to thr ee phase or single phase) . Circuit
must be wired for the maximum amps at required voltage.

Total Connected Amps

Voltage

208 V 44 25 57 33
220 V 41 24 54 31
240 V 38 22 49 29
480 V 19 11 25 15

Model SEZ-3 Model SEZ-5

1 Phase 3 Phase 1 Phase 3 Phase

WATER REQUIREMENTS

To meet warranty requirements, the water supply must be as follows:

SPECIFICATIONS

Connection

Pressure 30 to 60 PSI
Total Dissolved Solids (TDS) 60 PPM
Hardness 2 grains or 35 PPM
pH 7.0 to 7.5

1/4" NPT (female)

cold water

Typical usage is 0.02 gpm. Maximum instantaneous usage is 0.12 gpm.
In order to minimize service problems and to meet the warranty requirements, a water treatment system

(softener) is recommended when water quality does not meet the limits stated above.

DRAIN REQUIREMENTS

The drain outlet has a 3/8" NPT (male) c onnector. DO NO T direc tly connect th e drain to a plum bing system
unless you also install an “open funnel” downstream of this connection. There must be no back-flow or back­pressure into the drain connection!

CONSTRUCTION SPECIFICATIONS

Exterior: Type 304 stainless steel with #3 sanitary finish.
Interior: #304 stainless steel.
Power Source: One electric power sourc e for controls and heating e lements, as well as one ground wire.

A positive ground connection is essential.

Cooking Compartment: Fully insulated.

CONTROLS

ON/OFF Lever: In the “OFF” position, the po wer is of f and the dr ain valve is open. In the “ON” position, the

power is on and the drain valve is closed.

60 Minute Timer: Tim e can be set between 1 and 60 minutes. W hen time expires, b uzzer so unds. Buzzer

can be disabled b y turning th e knob t o manual position . Tim er has no ef fect on the operatio n of the
steamer.

“SERVICE REQUEST” Light: Unit signals when service is needed.
“ON” Light: Indicates power is on.

OPERATOR’S MANUAL 1181587 PAGE 5

INSTALLATION SEZ SERIES COUNTERTOP STEAMERS

INSTALLATION

Do not locate unit adjacent t o any high heat or greas e pr od uc in g p iece of eq ui pment, such as a range
top, griddle, fryer, etc., t hat could allow radia nt heat to raise the ex terior temperature of the steamer
body above 130°F (54°C). DO NOT MOUNT ABOVE OTHER COOKING EQUIPMENT.

INSTALLATION

These installation procedures must be followed by qualified personnel or warranty will be void.
Local codes regarding install ation var y greatly from one area to an other. T he National F ire Protec tion

Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having
jurisdiction” when it com es to installation r equirements for equipment. Theref ore, installations shou ld
comply with all local codes.

The unit, when installed, must be electrically grounded and comply with local codes, or in the
absence of local codes with the National El ec tr ical Code ANSI /NF P A 70-lat es t edit ion .

! CAUTION

NOTICE

Canadian installation must comply with CSA-Standard (C22.2 No. 109-M1981 General
Requirements-Canadian Electrical Code, Part II. 109-M1981) Commercial Cooking Appliances.

NOTICE

EXHAUST FANS AND CANOPIES: It is recommended that the steamer be installed under a

ventilation hood. Consult local codes for proper installation of hoods. Proper ventilation is the owner’s
responsibility. Any problem due to improper ventilation will not be covered by warranty.

LEVELING: Unit must be level to assure maximum performance. Improper leveling may void
warranty.

Step 1: Unpacking

IMMEDIATELY INSPECT FOR SHIPPING DAMAGE

All containers shou ld be examined for dam age before and during unlo ading. The freight car rier has
assumed responsibility for its safe transit and delivery. If damaged equipment is received, either
apparent or concealed, a claim must be made with the delivering carrier.

Apparent damage or l oss m u st be noted on the freight b ill at the t im e of deliver y. T he f reight bi ll m ust
then be signed by the c arrier representative (Dr iver). If the bill is not s igned, the carrier ma y refuse
the claim. The carrier can supply the necessary forms.

A request for insp ection must be m ade to the carrier within 15 da ys if there is concea led damage or
loss that is not apparent until after the equipment is uncrated. The carrier should arrange an
inspection. Be certain to hold all contents plus all packing material.

PAGE 6OPERATOR’S MANUAL 1181587

SEZ SERIES COUNTERTOP STEAMERS INSTALLATION

Step 2: Installation

1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY.

2. Do not remove any tags or labels until unit is installed and working properly.

3. If unit is to be installed on legs, locate legs and install as shown in Figure 2 below.

Figure 2

INSTALLATION

4. If the un it is to b e i ns talled on a counter top or oth er s ur f ac e with out using l egs , th e u nit must be sealed
to the surface to prevent any water , grease, etc., from accumulating under the s teamer. The steam er
can be bolted to the co unter but wi ll st ill h ave to be s eale d. T he instal ler m a y use G .E. or Do w Cor ning
RTV type sealant. Consult local code for exact requirements. See Figure 3 below.

OPERATOR’S MANUAL 1181587 PAGE 7

INSTALLATION

INSTALLATION SEZ SERIES COUNTERTOP STEAMERS

Figure 3

Steamer

BOTTOM VIEW

Sealer

Sealant

PAGE 8OPERATOR’S MANUAL 1181587

SEZ SERIES COUNTERTOP STEAMERS INSTALLATION

Step 3: Electric Connection

A field connection Fuse Block is located at the rear of the unit, lower left side when facing the back of the unit
(see Figure 4 below). A hole is provided for a 3/ 4" conduit fitting (solid or flex). The rear cover m ust be
removed to gain access to fuse block (see Figure 9 on page 26).

Be sure that the input voltage matches the requirement on the serial plate. The unit is factory wired per
customer order.

! WARNING

A POSITIVE GROUND CONNECTION IS ESSENTIAL. DO NOT ALLOW ANY TAMPERING OR
ADJUSTMENT OF ANY CONTROL OR WIRING. T HE UNIT IS FACTORY SET. ADJUSTING ANY
INTERNAL COMPONENT OTHER THAN THE MAIN FUSE BLOCK CAN VOID THE WARRANTY.

THIS UNIT REQUIRES A KIT TO BE FIELD CONVERTED FROM THREE-PHASE TO SINGLE­PHASE OR VICE-VERSA. CONSULT FACTORY FOR PHASE CHANGES.

All 208-220-240 and 480 volt units will h ave three fuse bl ock sections , “L1-L2-L3”, for us e with either 3-wir e
3-phase or 2-wire, single-phase, 50 or 60 Hz.

Figure 4

INSTALLATION

Electric Connection

Water Inlet

REAR VIEW

Water Drain

OPERATOR’S MANUAL 1181587 PAGE 9

INSTALLATION SEZ SERIES COUNTERTOP STEAMERS

Step 4: Water Connection

! WARNING

Do not connect steamer to a hot water line. A hot water connection will damage the steamer.

NOTICE

To meet warranty requirements, the supply water must meet the following specifications:

INSTALLATION

Connect a cold water line to the water inlet strainer on the back of the steamer, as shown in Fig ure 4 on
page 9. The connector on the unit is 1/4" NPT female.

NOTE: To facilitate cleaning , and allo w acces s to rear of un it, f lexi ble c onn ec tio ns are r ec om mended. A shut
off valve at (or near) the rear of the unit is highly recommended. See Figure 5 below.

Pressure 30 to 60 PSI
Total Dissolved Solids (TDS) 60 PPM
Hardness 2 grains or 35 PPM
pH 7.0 to 7.5

Figure 5

Cold

Water

Supply

Shut Off

Valve

Filter

Steamer

Check

Valve

PAGE 10 OPERATOR’S MANUAL 1181587

SEZ SERIES COUNTERTOP STEAMERS INSTALLATION

A

A

A

Step 3: Drain Connection

The drain outlet is located on the back of the st eam er, as shown i n Figur e 4 on page 9. T h e drain c onnector
on the unit is 3/8" NPT male.

Position the unit near, but not on top of , an open floor drain. DO NOT directly plum b to the unit unl ess you
also install an “open funnel” do wnstream of this connecti on in the drai n system . Mak e the dr ain l ine fr om the
unit to the air gap above the “open funnel” as short as possible. There should be no horizontal piping
between the unit and the air gap abo ve the “open funnel.” The “ope n funnel” is intended to elim inate any
water from entering the steamer because of a blocked drain, and it also pr events any back pr essure within
the steamer cavity. Any connectio n that a llows the build- up of bac k press ure in the un it (s uch as a red uctio n
in pipe size to a line smaller than 3/8", or more than one 9 0- degre e a ngle in the line pr ior to the “ ope n f unne l”
drain discharge point) m a y cause pers o nal or prop er ty damage and will t heref or e voi d th e warra nty. The unit
is a pressureless , free-ventin g steam c ooker and will not operate properly unles s the drain l ine is shor t, at a
steep angle, and open! See Figure 6 below.

Figure 6

Stand
Pipe

90°

INSTALLATION

ir Gap

ir Gap

ir Gap

Floor Drains

OPERATOR’S MANUAL 1181587 PAGE 11

OPERATION SEZ SERIES COUNTERTOP STEAMERS

OPERATION

STARTUP

1. Turn lever to “ON” position.

2. Unit will fill automatically and be ready for operation in 15 minutes.

To meet warranty requirements, supply water must meet the following specification:

OPERATION

OPERATION

NOTICE: WATER SPECIFICATION

Total Dissolved Solids (TDS) ...........60 PPM

Hardness ..........................................2 Grains or 35 PPM

pH Factor..........................................7.0 to 7.5

! CAUTION

HOT STEAM WILL ESCAPE WHEN DOOR IS BEING OPENED. TO PREVENT BURNS KEEP
HANDS AND FACE AWAY FROM STEAM.

If “SERVICE REQU EST” light illuminates during op eration, contact your authori zed service agency
immediately.

1. Suggested cooking times for various foods are shown in the table in the following section.

2. Pan specifications are shown on specifications page (page 4).

3. The door may be opened or closed at any time.

4. Timer can be used as desired, but it has no effect on the operation of the unit!

5. Unit will autom aticall y idle at opera ting temperature when a nd if the door is cl osed a nd there is no f ood
in the cavity.

SHUTDOWN

1. Turn lever to the “OFF” position.

2. Remove pan guides.

3. Clean all interior surfaces with soap, water, and a non-metallic pad. Occasional use of a deliming
solution such as Lime-A-Way is recommended. RINSE THOROUGHLY WITH CLEAN WATER.

4. Ens ure dr ai n open ing is clear .

5. Replace pan guides.

6. Leave the door open at night after cleaning to prolong the life of the gasket.

NOTICE

DO NOT USE high-chlorine or bleach solution for cleaning the door gasket.
DO NOT USE steel wool or other metallic pads in the steamer.

PAGE 12 OPERATOR’S MANUAL 1181587

SEZ SERIES COUNTERTOP STEAMERS COOKING HINTS

COOKING HINTS

COOKING TIPS

Schedule cooking of fresh vegetables so that they will be served soon after they are cooked. If it is
necessary to prepare t hem in advance, they can be plun ged into cold water, dr ained thoroughly and hel d
under refrigeration until needed for service.

Five pounds of c old cooked vege tables can be r eheated in the steam er in 5 to 10 m inutes, depe nding upo n
the variety.

SUGGESTED COOKING TIMES

Timer settings are for general gu idance only. Differenc es in food quality, size, sha pe, freshness, load si ze,
and desired degree of doneness must be taken into consideration and adjustments made in time, if
necessary.

Cooking Time

Product Weight Portions

(minutes) Pan Used

COOKING HINTS

Asparagus

Fresh
Frozen Spears (Thawed)

Beans

Green - Frozen, Cut
Green - Fresh
Wax - Frozen
Lima - Frozen

Broccoli

Spears -Fresh
Spears - Frozen (Thawed)

Brussel Sprouts

Fresh
Fresh

Carrots

Frozen - Whole Baby
Fresh - ¼-inch Bias Cut

Cabbage

Green, Cut Into Wedges
Red, Cut Into Wedges

Cauliflower

Fresh, Whole
Fresh, Whole
Frozen, Flowerettes

3½ lbs.

5 lbs.

5 lbs.
5 lbs.
5 lbs.
5 lbs.

4 lbs.
5 lbs.

5 lbs.
5 lbs.

5 lbs.
5 lbs.

2 lbs.

2 lbs. 12 oz.

5 lbs.

14 (4 oz.)
20 (4 oz.)

20 (4 oz.)
20 (4 oz.)
20 (4 oz.)
20 (4 oz.)

16 (4 oz.)
20 (4 oz.)

20 (4 oz.)
20 (4 oz.)

20 (4 oz.)
20 (4 oz.)

24
16

8 (4 oz.)
11 (4 oz.)
20 (4 oz.)

8-10

9

12

15-17

13
10

10-12

8

15-17

13

12
12

15

18-20

9-10

15

10-12

Full/Perforated
Full/Perforated

Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated

Full/Perforated
Full/Perforated

Full/Perforated
Full/Perforated

Full/Perforated
Full/Perforated

Full/Perforated
Full/Perforated

Full/Perforated
Full/Perforated
Full/Perforated

Corn

Fresh, Cob, 4-5 Inch Ears
Frozen - Whole Kernel
Frozen - Cob, 6 Inch Ears

Table continues on next page.

5½ lbs.

5 lbs.
9 lbs.

OPERATOR’S MANUAL 1181587 PAGE 13

15

20 (4 oz.)

14

13-15

8

12-14

Full/Perforated
Full/Perforated
Full/Perforated

COOKING HINTS SEZ SERIES COUNTERTOP STEAMERS

Table continuing from previous page.

Cooking Time

Product Weight Portions

Mixed Vegetables

Frozen 5 lbs. 20 (4 oz.) 12 Full/Perforated

Peas

Frozen 5 lbs. 20 (4 oz.) 8 Full/Perforated

Potatoes

Red Bliss - Whole
Russetts - Whole
Russetts - Peeled
Russetts 1-Inch Cubes

Spinach

Fresh, Leaf
Frozen, Chopped

Zucchini

Fresh - Slices ¼-inch Thick 5 lbs. 20 (4 oz.) 6-8 Full/Perforated

Broccoli

Spears -Fresh
Spears - Frozen (Thawed)

7 lbs.
8 lbs.
5 lbs.
5 lbs.

2½ lbs.

6 lbs.

4 lbs.
5 lbs.

28
20
12

20 (4 oz.)

10 (4 oz.)
24 (4 oz.)

16 (4 oz.)
20 (4 oz.)

(minutes) Pan Used

35

25-35

20
17

5

35

10-12

8

Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated

Full/Perforated
Full/Perforated

Full/Perforated
Full/Perforated

Eggs

Large - Hard Cooked 12 lbs. 12 15-16 ½ Perforated

Meats

COOKING HINTS

Corned Beef
Hot Dogs, Thawed
Hot Dogs, Frozen

Fowl

Boneless Chicken Breast 4½ lbs. 12 (6 oz.) 15 Full/Perforated
Tamales, Frozen

Tortilla, Frozen 8-Inch
Beef Ravioli, Frozen 48 Ravioli

Elbow Macaroni 2 lbs.

Spaghetti

Egg Noodles 2 lbs.

Converted Rice 2 lbs.

6¾ lbs.

5 lbs.
5 lbs.

3 lbs.

4 Tortillas

(1 lb. 8 oz.)

Uncooked

2 lbs.

Uncooked

Uncooked

2½ Qts. Water

+ Oil & Salt

18 (6 oz.)
40 (2 oz.)
40 (2 oz.)

12 (4 oz.)

4
8 5-6 Full/Perforated

32 (2 oz.) 7 In Perforated Pan

32 (2 oz.) 14

32 (2 oz.) 10 Full/Perforated

2 hours

5

10

20

45 Seconds

25 Full/Perforated

Full/Perforated
Full/Perforated

Full/Perforated

Half/Perforated

Nested in Solid Pan

Full/Perforated

Full

In 4-Inch

Navy Beans
Place beans in pan and cover with 3-quarts hot tap
water. Steam for 2 minutes; remove from steamer
and cover for 1 hour. Remove cover and place back
in steamer for 40 minutes.

Table continues on next page.

PAGE 14 OPERATOR’S MANUAL 1181587

2 lbs. Full/Perforated

SEZ SERIES COUNTERTOP STEAMERS COOKING HINTS

Table continuing from previous page.

Cooking Time

Product Weight Portions

(minutes) Pan Used

Black Eyed Peas
Place beans in pan and cover with 3-quarts hot tap
water. Steam for 2 minutes; remove from steamer
and cover for 1 hour. Remove cover and place back
in steamer for 35 minutes.

Oysters 5 lbs. 16 Count 12 Perforated Pan

Shrimp, Fresh, Medium, Heads Removed 5 lbs. 6-7 Full/Perforated
Shrimp, Frozen, Large, Peeled & Deveined 5 lbs. 8 Full/Perforated
Lobster 1¾ lbs. 8 Full/Perforated
Alaskan King Crab Legs 1 lb. 4-5 Full/Perforated
Cherrystone Clams 5 lbs. 12 7 Full/Perforated
Fish Fillets 7½ lbs. 12 (10 oz.) 18 Full/Perforated

• For eggs cooked in the shell, adding salt to the cooking water increases cooking efficiency and decreases cooking
time. If the egg cracks, the white is cooked at the crack and is sealed right away.

• To avoid green yolk (which is a deposit of iron sulfide) chill the eggs immediately after removing from the steamer by
plunging them into a cold water bath (preferably containing ice).

• A quick and easy way to cook eggs for a salad mixture is to crack them directly into a solid steam table pan which has
been lightly coated with salad oil. Do not mix. Steam until they are hard cooked. Remove and chop as you would for
egg salad. The job of peeling is eliminated.

• Transfer steamed hot chicken to deep pan, cover with Cacciatore Sauce and finish in oven. Bake 20 to 30 minutes.
May be held on steam table.

• Chicken, sausage, and/or fish may be browned in Infra-Red or Radiant Broiler after steaming by brushing with melted
margarine mixed with salad oil to give a golden brown color.

• Save juices from steamed chicken or turkey to make soups, sauces, or casserole dishes.

• Chicken may be steamed in advance and refrigerated for next day’s use. Be sure to bring product back to 180°F
before serving.

• Save the juice from the corned beef. After the cabbage has been steamed, place it in a solid pan and add the juice for
flavoring and holding on a steam table.

• Steami ng brisk et is a defi nite time sa ver. Boil ing in wa ter take s 40 to 50 mi nutes pe r pound. Using the st eamer c an
save 50% in cooking time.

• Cabbage, when steamed, retains its color and wedge identity. It will not break apart as it does when boiled in an open
pot.

• When removing items prepared in a perforated pan, place a solid pan underneath the perforated pan with the cooked
food in order to prevent dripping on the floor.

• The steamer is designed to accept standard 12" x 20" pans. Fractional size pans and dishes can be used as well with
the optional perforated shelf.

• For stirring, the pan does not have to be removed from the steamer. Pull pan 1/3 way out of the cavity and the entire
surface is accessible.

• The door may be opened at any time during operation to remove or add food.

2 lbs. Full/Perforated

Nested in Full Pan

2½-Inch Deep

Nested in Full

Hotel Pan

COOKING HINTS

OPERATOR’S MANUAL 1181587 PAGE 15