Southbend Range HDC-24 Operators Manual

IMPORTANT FOR FUTURE REFERENCE

Please complete this information and retain this manual for the life of the equipment:

Model #: ___________________________ Serial #: ___________________________ Date Purchased: ____________________

OWNER’S MANUAL

Heavy Duty Counterline

Griddle Models Charbroiler Models Open Top Models

HDG-24 HDG-36 HDG-48 HDG-60 HDG-72

HDG-36-RE HDG-48-RE HDG-60-RE HDG-72-RE

HDG-24-M HDG-36-M HDG-48-M HDG-60-M HDG-72-M

HDC-24 HDC-36 HDC-48

HDCL-24 HDCL-36 HDCL-48

HDO-12 HDO-24 HDO-36

HDO-24SU HDO-36SU

! WARNING

Improper installation, adjustment, alteration, service or maintenance can cause property damage,

injury or death. Read the installation, operating and maintenance instructions thoroughly before

installing or servicing this equipment.

1100 Old Honeycutt Road, Fuquay-Varina, NC 27526

www.southbendnc.com

MANUAL 1182845 REV 8 $21.00

HEAVY DUTY COUNTERLINE

MANUAL SECTION HD

HEAVY DUTY COUNTERLINE

SAFETY PRECAUTIONS

Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and precautions.

The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the operator, service personnel, or to the equipment.

! DANGER

! WARNING

! CAUTION

NOTICE

This symbol warns of immediate hazards that will result in severe injury or death.

This symbol refers to a potential hazard or unsafe practice that could result in injury or death.

This symbol refers to a potential hazard or unsafe practice that could result in injury, product damage, or property damage.

This symbol refers to information that needs special attention or must be fully understood, even though not dangerous.

! WARNING

FIRE HAZARD

FOR YOUR SAFETY

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

Keep area around appliances free and clear of combustibles. Purchaser of equipment must post in a prominent location, detailed instructions to be followed in the

event the operator smells gas. Obtain the instructions from the local gas supplier.

! WARNING

Asphyxiation can result from improper ventilation. Do not obstruct the flow of combustion and ventilation air to and from your cooking equipment.

NOTICE

Be sure this Operator’s Manual and important papers are given to the proper authority to retain for future reference.

NOTICE

This product is intended for commercial use only. NOT FOR HOUSEHOLD USE.

PAGE 2OWNER’S MANUAL 1182845 REV 8

HEAVY DUTY COUNTERLINE TABLE OF CONTENTS

Congratulations! You have purchased one of the finest pieces of commercial cooking equipment on the market.

You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations. With proper care and field maintenance, you will experience years of reliable, trouble-free operation. For best results, read this

manual carefully.

RETAIN THIS MANUAL FOR FUTURE REFERENCE.

Table of Contents

Specifications .........................................................................................................................4

Installation ..............................................................................................................................9

Operation..............................................................................................................................21

Cleaning ...............................................................................................................................26

Adjustments..........................................................................................................................28

Troubleshooting....................................................................................................................32

Parts .....................................................................................................................................33

Read these instructions carefully before attempting installation. Installation and initial startup should be performed by a qualified installer. Unless the installation instructions for this product are followed by a qualified service technician (a person experienced in and knowledgeable with the installation of commercial gas an/or electric cooking equipment) then the terms and conditions on the Manufacturer’s Limited Warranty will be rendered void and no warranty of any kind shall apply.

In the event you have questions concerning the installation, use, care, or service of the product, write to:

Southbend

1100 Old Honeycutt Road

Fuquay-Varina, North Carolina 27526 USA

www.southbendnc.com

The serial plate is located on the interior side of the valve panel, as shown below:

Figure 1

Griddle Models

Serial plate of each model is located on the interior side the valve panel.

Charbroiler Models

Open TopModels

OWNER’S MANUAL 1182845 REV 8PAGE 3

SPECIFICATIONS HEAVY DUTY COUNTERLINE

SPECIFICATIONS

GAS SUPPLY

The serial plate is located on the interior side of the valve panel (see Figure 1 on page 3). It indicates the type of gas the unit is equipped to burn. All Southbend equipment is adjusted at the factory. Check type of gas on serial plate.

These models are design-certified for operation on natural or propane gases. The unit is shipped configured for the type of gas specified by the purchaser. A kit for conversion to a different type of gas may be purchased from Southbend (see page 30 for conversion instructions).

NOTICE

Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code, CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable.

Local codes regarding installation vary greatly from one area to another. The National Fire Protection Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should comply with all local codes.

Southbend reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, additions, or replacements for previously purchased equipment.

This product is intended for commercial use only, not for household use.

This appliance should be connected ONLY to the type of gas for which it is configured. An adequate gas supply is imperative. Undersized or low pressure lines will restrict the volume of gas

required for satisfactory performance. Fluctuations of more than 25% on natural gas or 10% on propane gas will create problems and affect burner operating characteristics. A 1/8" pressure tap is located on the manifold to measure the manifold pressure.

An adequate gas supply line to the unit should be no smaller than the inside diameter of the pipe from the unit to which it is connected.

Purge the supply line to clean out dust, dirt, or other foreign matter before connecting the line to the unit. All pipe joints and connections must be tested thoroughly for gas leaks. Use only soapy water for testing on

all gases. NEVER use an open flame to check for gas leaks. All connections must be checked for leaks after the unit has been put into operation. Test pressure should not exceed 14" W.C.

! CAUTION

THIS APPLIANCE AND ITS INDIVIDUAL SHUTOFF VALVE MUST BE DISCONNECTED FROM THE GAS SUPPLY PIPING SYSTEM DURING ANY PRESSURE TESTING OF THAT SYSTEM AT TEST PRESSURES IN EXCESS OF 1/2 PSIG (3.45 kPa).

THIS APPLIANCE MUST BE ISOLATED FROM THE GAS SUPPLY PIPING SYSTEM BY CLOSING ITS INDIVIDUAL MANUAL SHUTOFF VALVE DURING ANY PRESSURE TESTING OF THE GAS SUPPLY PIPING SYSTEM AT TEST PRESSURES EQUAL TO OR LESS THAN 1/2 PSIG (3.45 kPa).

PAGE 4OWNER’S MANUAL 1182845 REV 8

HEAVY DUTY COUNTERLINE SPECIFICATIONS

CLEARANCES

! WARNING

There must be adequate clearance between units and adjacent construction. Clearance must also be provided for servicing and for operation. Measure back clearance from rear of 2" stand-off bracket s.

Minimum Clearances from COMBUSTABLE construction:

Griddle Models Open Top Models Sides 12" 10" Back 8" 7"

Minimum Clearances from NON-COMBUSTABLE construction:

Griddle Models Charbroiler Models Open Top Models Sides 0" 0" 0" Back 0" 0" 0"

VENTILATION

! WARNING

SPECIFICATIONS

Improper ventilation can result in personal injury or death. Ventilation which fails to properly remove flue products can cause headaches, drowsiness, nausea, or could result in death.

All units must be installed in such a manner that the flow of combustion and ventilation air are not obstructed. Provisions for adequate air supply must be provided. Do not obstruct the front of the unit at the top by the control panel as combustion air enters through these areas.

NOTICE

Proper ventilation is the owner’s responsibility. Any problem due to improper ventilation will not be covered by the warranty.

Air for combustion enters the rear of the appliance. An exhaust flue runs along the top rear edge of griddle and charbroiler models.

Southbend recommends that a ventilation canopy extend 6" past the edges of the appliance and be located 6'6" above the floor.

If a wall exhaust fan is installed in the wall behind the appliance, it should be at least two feet above the top of the appliance.

To avoid a negative pressure condition, return air must be brought into the room to replenish the air being removed by the ventilation exhaust fan. RETURN-AIR FANS MUST NOT BLOW DOWN ONTO THE APPLIANCE.

Ventilation filters should be installed at an angle of 45° or more from the horizontal. This prevents dripping grease and facilitates collecting the run-off grease in a drip pan, usually installed with a filter.

Be sure to inspect and clean the ventilation system according to the ventilation equipment manufacturer’s instructions.

In case of unsatisfactory performance on any appliance, check the appliance with the ventilation exhaust fan in the “OFF” position. Do this only long enough to check equipment performance. Then turn the fan back on and let it run to remove any exhaust that may have accumulated during the test.

OWNER’S MANUAL 1182845 REV 8PAGE 5

SPECIFICATIONS HEAVY DUTY COUNTERLINE

Figure 2

DIMENSIONS OF GRIDDLE MODELS

SPECIFICATIONS

16.0"

15.1"

10.0"

31.5"

2.0"

29.4"

Side View of Front-Trough Models

5.4"

Width ( see tablebelow)

Front View

1.5"

24.0"

Top View of Front-Trough Models

11.0"

2.8"

30.0"

16.0"

24.0"

29.4"

Side View of Rear-Trough Models

2.625"

Top View of Rear-Trough Models

Model Width Number and Size of Burners Total BTU

HDG-24 & HDG-24-M 24" 2 @ 30,000 60,000 HDG-36, HDG-36-RE, & HDG-36-M 36" 3 @ 30,000 90,000 HDG-48, HDG-48-RE, & HDG-48-M 48" 4 @ 30,000 120,000 HDG-60, HDG-60-RE, & HDG-60-M 60" 5 @ 30,000 150,000 HDG-72, HDG-72-RE, & HDG-72-M 72" 6 @ 30,000 180,000

PAGE 6OWNER’S MANUAL 1182845 REV 8

HEAVY DUTY COUNTERLINE SPECIFICATIONS

CONSTRUCTION OF GRIDDLE MODELS

The front, sides, and 5" riser are all stainless steel. The rear and bottom panels are aluminized steel. The reinforced double-wall sides are fully insulated.

The griddle surface is high-carbon, 1" thick, polished steel plated with trivalent chromium. The chrome plate has an emissivity rating of approximately 0.08.

Each foot of griddle plate is heated by a U-shaped burner controlled by a thermostatic gas valve for independent temperature control. Each pilot is equipped with a flame failure safety device.

The base of 60" and 72" griddles consist of two burner compartments spanned by one griddle surface with one grease duct and one grease drawer.

Figure 3

DIMENSIONS OF CHARBROILER MODELS

1.5"

SPECIFICATIONS

30.0"

5.3"

21.5"

Top View

Width(see tablebelow)

11.0"

2.8"

Front View Side View

31.5"

29.4"

16.0"

15.1"

10.0"

2.0"

Model Width Number and Size of Burners Total BTU

HDC-24 & HDCL-24 24" 4 @ 20,000 80,000 HDC-36 & HDCL-36 36" 6 @ 20,000 120,000 HDC-48 & HDCL-48 48" 8 @ 20,000 160,000

OWNER’S MANUAL 1182845 REV 8PAGE 7

CONSTRUCTION OF CHARBROILER MODELS

The front, top-rail sides, and 5" riser are all stainless steel. The rear and bottom panels are aluminized steel. The reinforced double-wall sides are fully insulated.

Each 6" section has a gas valve for independent control of flame. Each burner is covered by a stainless

SPECIFICATIONS

steel radiant or by a layer of ceramic briquettes. The heavy cast iron grids have wide-branding (1/4") on one side and narrow branding (1/8" with grease

channel) on the other side. The tilt of each grid can be adjusted. Chrome-plated grids can be ordered for cooking fish.

SPECIFICATIONS HEAVY DUTY COUNTERLINE

Figure 4

DIMENSIONS OF OPEN TOP MODELS

3.9"

2.0"

24.4"

6.3"

TopView

Width(seetablebelow)

2.8"

Front View

Model Width Number and Size of Burners Total BTU

HDO-12 12.25" 2 @ 26,000 52,000 HDO-24 & HDO-24SU 24.5" 4 @ 26,000 104,000 HDO-36 & HDO-36SU 36.625" 6 @ 26,000 156,000

11.0"

15.3"

9.0"

SideV iew

CONSTRUCTION OF OPEN TOP MODELS

The front, top-rail sides, and 5" riser are all stainless steel. The rear and bottom panels are aluminized steel. The reinforced double-wall sides are fully insulated.

Each burner has its own gas valve, and is covered by a heavy cast iron grate. Step-up models have elevated rear burners.

PAGE 8OWNER’S MANUAL 1182845 REV 8

HEAVY DUTY COUNTERLINE INSTALLATION

INSTALLATION

NOTICE

Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code, CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable.

These installation procedures must be followed by qualified personnel or warranty will be void. Local codes regarding installation vary greatly from one area to another. The National Fire Protection

Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should comply with all local codes.

Step 1: Unpack

IMMEDIATELY INSPECT FOR SHIPPING DAMAGE

INSTALLATION

All containers should be examined for damage before and during unloading. The freight carrier has assumed responsibility for its safe transit and delivery. If damaged equipment is received, either apparent or concealed, a claim must be made with the delivering carrier.

Apparent damage or loss must be noted on the freight bill at the time of delivery. The freight bill must then be signed by the carrier representative (Driver). If the bill is not signed, the carrier may refuse the claim. The carrier can supply the necessary forms.

A request for inspection must be made to the carrier within 15 days if there is concealed damage or loss that is not apparent until after the equipment is uncrated. The carrier should arrange an inspection. Be certain to hold all contents plus all packing material.

1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY.

2. Do not remove any tags or labels until unit is installed and working properly.

Step 2: Attach Countertop Legs, Mount on Counter, or Mount on Stand

The appliance can be mounted in several ways:

To mount it on short, countertop legs, go to Step 2a on page 10. To mount it directly on a countertop, go to Step 2b on page 11. To mount it on an insulated base on a countertop, go to Step 2c on page 12. To mount it on a stand that rests on the floor, go either to Step 2d on page 13 (for 24", 36", and 48"

models) or to Step 2e on page 15 (for 60" and 72" griddle models).

OWNER’S MANUAL 1182845 REV 8PAGE 9

Step 2a: Installation on Countertop Legs

To install the appliance using countertop legs, do the following:

1. Locate the box of four legs shipped with the appliance (if countertop legs were ordered).

2. Raise the appliance about 6" so that the legs can be screwed into the bottom near the corners. Lift the appliance only from the ends, never from the middle! Support the lifted appliance so that it will not fall while you are attaching the legs.

3. Screw the four legs into the threaded holes located on the bottom of the appliance near each corner (as shown in Figure 5 below).

4. Gently lower the appliance onto the counter. Level the appliance surface by screwing one or more of the legs in or out.

INSTALLATION

5. Go on to Step 4 on page 18.

INSTALLATION HEAVY DUTY COUNTERLINE

Figure 5

PAGE 10 OWNER’S MANUAL 1182845 REV 8

HEAVY DUTY COUNTERLINE INSTALLATION

Step 2b: Installation Directly on a Non-Combustible Countertop Surface

The appliance may be installed directly onto a flat NON-COMBUSTIBLE surface, as follows:

1. Place the appliance in the position that it will be used. Lift the appliance only from the ends, never from the middle!

2. Connect the gas supply (see Step 4 on page 18), then return to this procedure.

3. Check that the appliance is in the position you want it to be in.

4. Seal the appliance to the countertop using G.E. or Dow Corning RTV, or the equivalent (as shown in Figure 6 below). Consult local codes for exact requirements. A small bead of RTV around all four bottom edges should be adequate. Open the front door to seal along the front edge of the frame.

5. Go on to Step 5 on page 19.

Figure 6

INSTALLATION

OWNER’S MANUAL 1182845 REV 8PAGE 11

INSTALLATION HEAVY DUTY COUNTERLINE

Step 2c: Installation on Insulated Base

The appliance may be installed onto a flat NON-COMBUSTIBLE (but heat sensitive) surface using the optional insulated base, as follows:

1. Attach the side pieces of the insulated base (items “A” in Figure 7 below) to the front piece (item “B”) using the four sheet metal screws provided.

2. Position the insulated base on the surface where you want the appliance to be located.

3. Position the appliance on top of the insulated base. Lift the appliance only from the ends, never from the middle!

4. Go on to Step 4 on page 18.

INSTALLATION

Figure 7

PAGE 12 OWNER’S MANUAL 1182845 REV 8

HEAVY DUTY COUNTERLINE INSTALLATION

Step 2d: Installation on Floor Stand (24", 36", and 48" Models)

The 24", 36", and 48" appliances may be installed on top of an optional floor stand (for 60" and 72" griddles, go to Step 2e on page 15). The floor stand is shipped in a separate crate and must be assembled, as follows:

1. Position the bottom-brace pieces on a flat surface, as shown in Figure 8 below. There are two bottomside braces (items “A”), a bottom-front brace (item “B”), and an identical bottom-rear brace (item “B”).

2. Position a corner brace (item “C”) in each corner, matching the pre-punched holes on the lower inside flange of the bottom braces.

3. Position a leg bracket (item “D”) into each corner. Be sure that the bracket flanges are engaged into the open hem of the bottom braces.

4. Use the sixteen 1/2"-long hex head bolts (items “E”), lock washers (items “F”), and acorn nuts (items “G”) to bolt the corner braces to the bottom braces. Only hand-tighten for now.

5. Check that the leg brackets are in the proper position, and that the outside corners are square.

Figure 8

INSTALLATION

6. Use the eight 1-1/2" hex bolts (items “H” in Figure 9) to attach the two left-legs (items “I”) and the two right-legs (items “J”). “Left” and “right” are as seen from the front or rear of the stand. Be sure that the small threaded-insert near the top of each leg faces either the front or the rear of the stand, not a side. Insert the bolts through the leg brackets and into the legs. Only hand-tighten the bolts for now.

OWNER’S MANUAL 1182845 REV 8PAGE 13

INSTALLATION HEAVY DUTY COUNTERLINE

Figure 9

INSTALLATION

N O

7. Check the partially assembled stand to make sure that the legs are straight and that all corners are square. Now tighten all bolts, but do not over tighten.

8. If legs with casters were ordered, lift the stand and screw the caster assemblies into the bottom of the legs. The two casters with wheel-locks go on the front legs. After the stand is assembled, be sure to

connect the required restraint to protect the flexible gas connection (see Step 3 on page 17).

9. If the optional shelf was ordered (item “K”), position it on top of the bottom braces. The down-flange edge of the shelf should be on the front side of the stand. The shelf simply rests on the bottom braces (it is not bolted or screwed to the braces).

10. Position the front and rear top supports (items “L”) over the legs. The pre-drilled holes should face the outside of the stand to line up with the threaded-insert holes near the top of the legs. Use the four 5/8" hex-head bolts (items “M”) to secure the top supports to the legs.

11. Attach the angle support brackets (item “N”, shipped with the appliance) to the bottom of the of the appliance using #10x1/2" sheet metal screws (item “O”, also shipped with the appliance).

12. Place the appliance on top of the stand, making sure that the angle brackets that you just installed on the bottom of the appliance are inserted into the front and rear top supports. No additional bolts or screws are required. Lift the appliance only at the ends, never in the middle!

13. Go on to Step 4 on page 18.

PAGE 14 OWNER’S MANUAL 1182845 REV 8

HEAVY DUTY COUNTERLINE INSTALLATION

Step 2e: Installation on Floor Stand (60" and 72" Models)

A 60" or 72" griddle may be installed on top of an optional floor stand (for 24", 36", and 48" griddles, go to Step 2d on page 13). The floor stand is shipped in a separate crate and must be assembled, as follows:

1. Position the bottom-brace pieces on a flat surface, as shown in Figure 10 below. There are four bottom-side braces (items “A”), and four front/rear bottom-braces (items “B”).

2. Position a corner brace (item “C”) in each interior corner, matching the pre-punched holes on the lower inside flange of the bottom braces.

3. Position the six leg brackets (item “D”); one in each corner of the stand, one front-center, and one rearcenter, as shown in Figure 10. Be sure that the bracket flanges are engaged into the open hem of the bottom braces.

4. Use the thirty-two 1/2"-long hex head bolts (items “E”), lock washers (items “F”), and acorn nuts (items “G”) to bolt the corner braces to the bottom braces. Only hand-tighten for now.

5. Check that the leg brackets are in the proper position, and that the outside corners are square.

Figure 10

INSTALLATION

6. Use the twelve 1-1/2" hex bolts (items “H” in Figure 11) to attach the two left-legs (items “I”), the two right-legs (items “J”), and the two center-legs (items “P”). “Left” and “right” are as seen from the front or rear of the stand. Be sure that the small threaded-insert near the top of each leg faces either the front or the rear of the stand, not a side. Insert the bolts through the leg brackets and into the legs. Only hand-tighten the bolts for now.

OWNER’S MANUAL 1182845 REV 8PAGE 15

INSTALLATION HEAVY DUTY COUNTERLINE

Figure 11

INSTALLATION

7. Check the partially assembled stand to make sure that the legs are straight and that all corners are square. Now tighten all bolts, but do not over tighten.

8. If legs with casters were ordered, lift the stand and screw the caster assemblies into the bottom of the legs. The two casters with wheel-locks go on the front corner legs. After the stand is assembled,

connect the required restraint to protect the flexible gas connection (see Step 3 on pag e 17).

9. If the optional shelves were ordered (items “K”), position them on top of the bottom braces. The downflange edge of each shelf should be on the front side of the stand. The shelves simply rest on the bottom braces (they are not bolted or screwed to the braces).

10. Position the front and rear top supports (items “L”) over the legs. The pre-drilled holes should face the outside of the stand to line up with the threaded-insert holes near the top of the legs. Use the six 5/8" hex-head bolts (items “M”) to secure the top supports to the legs.

11. Attach the angle support brackets (item “N”, shipped with the griddle) to the bottom of the of the griddle using #10x1/2" sheet metal screws (item “O”, also shipped with the griddle).

12. Place the griddle on top of the stand, making sure that the angle brackets that you just installed on the bottom of the griddle are inserted into the front and rear top supports. No additional bolts or screws are required. Lift the griddle only at the ends, never in the middle!

13. Go on to Step 4 on page 18.

PAGE 16 OWNER’S MANUAL 1182845 REV 8

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