Southbend Range EZ-5 Operators Manual
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this
manual for the life of the equipment:
Model #: ___________________________
Serial #: ___________________________
Date Purchased: ____________________
OPERATOR’S MANUAL
FOR MODEL EZ-3 and EZ-5
Simple Steam
COUNTERTOP STEAMERS
Model EZ-3 Model EZ-5
WARNING
Improper installation, operation, service, or maintenance can cause property damage, injury, or death.
Read this manual thoroughly before installing and operating this equipment.
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526
www.southbendnc.com
MANUAL 1178387 REV 5
$18.00
EZ COUNTERTOP STEAMERS
MANUAL SECTION ST
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
SAFETY PRECAUTIONS
Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and
aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and
precautions.
The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the
operator, service personnel, or to the equipment.
DANGER
WARNING
CAUTION
NOTICE
This symbol warns of immediate hazards which will result in severe injury or
death.
This symbol refers to a potential hazard or unsafe practice which could result in
injury or death.
This symbol refers to a potential hazard or unsafe practice which could result in
injury, product damage, or property damage.
This symbol refers to information that needs special attention or must be fully
understood, even though not dangerous.
WARNING
FIRE HAZARD
For your safety, do not store or use gasoline or other flammable vapors and liquids in the vicinity of
this or any other appliance.
Keep area around appliances free and clear of combustibles.
WARNING
SHOCK HAZARD
Do not open panels that require use of tools.
Unit must be cleaned daily and properly maintained to reduce chances of unsafe operating
conditions.
WARNING
BURN HAZARD
Watch for clogged drain - can crate burn hazard when door is opened.
Stand back when opening doors - hot steam or hot water may escape from steamer.
NOTICE
Be sure this Operator’s Manual and important papers are given to the proper authority to retain for
future reference.
PAGE 2 OPERATOR’S MANUAL 1178387 REV 5
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TABLE OF CONTENTS
Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment
on the market.
You will find that your new equipment, like all Southbend equipment, has been designed and manufactured
to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered
and designs are verified through laboratory tests and field installations. With proper care and field
maintenance, you will experience years of reliable, trouble-free operation. For best results, read this
manual carefully.
RETAIN THIS MANUAL FOR FUTURE REFERENCE.
Table of Contents
Specifications .........................................................................................................................4
Installation ..............................................................................................................................5
Operation................................................................................................................................9
Cooking Hints .......................................................................................................................10
Cleaning ...............................................................................................................................13
Troubleshooting....................................................................................................................15
Parts .....................................................................................................................................40
Read these instructions carefully before attempting installation. Installation and initial startup should be
performed by a qualified installer. Unless the installation instructions for this product are followed by a
qualified service technician (a person experienced in and knowledgeable with the installation of commercial
gas an/or electric cooking equipment) then the terms and conditions on the Manufacturer’s Limited Warranty
will be rendered void and no warranty of any kind shall apply.
In the event you have questions concerning the installation, use, care, or service of the product, write to:
Southbend
1100 Old Honeycutt Road
Fuquay-Varina, North Carolina 27526 USA
The serial plate is located on the right side of the unit near the back and top (see Figure 2 on page 7).
OPERATOR’S MANUAL 1178387 PAGE 3
SPECIFICATIONS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
ONS SPECIFICATI
SPECIFICATIONS
DIMENSIONS
28-1/2"
(724)
38"
(965)
2-1/2" (63)
TOP VIEW
10.1 cu. ft.
0.29 cu. m.
15.0 cu. ft.
0.43 cu. m.
Crated
Weight
150 lbs.
68 kg.
175 lbs.
79.4 kg.
16-1/2" (419)
Height
(see
table
below)
4" Adjustable Legs
FRONT VIEW
Model
EZ-3
EZ-5
* Add 4" to height if 4" adjustable legs are used.
** “Pan Capacity” is the number of 1", 2.5", or 4" high standard pans (12" wide x 20" deep) that the steamer will hold.
Height
*
21"
(533)
27-1/8"
(689)
Interior Dimensions Pan Capacity** Crate Dimensions
Width Depth Height 1" 2.5" 4" Width Depth Height Volume
13-1/2"
(343)
13-1/2"
(343)
22"
(559)
22"
(559)
9-1/2"
(241)
15-1/2"
(394)
30-1/2" (775)
SIDE VIEW
6 3 2
9 5 3
19-1/2"
(495)
20"
(508)
2" (51)
= Electrical Connection Terminal Block
31-1/2"
(800)
34"
(864)
IMPORTANT: UNIT MUST BE LEVEL FOR PROPER OPERATION. WARRANTY WILL BE VOIDED FOR
IMPROPER INSTALLATION.
ELECTRICAL REQUIREMENTS
One fused electrical connection is required to the terminal block of the steamer. All units are shipped per
customer order, three phase or single phase. (A kit is available for field conversion to three phase or single
phase.) The fused connection must be wired for the required voltage and maximum amperage as listed in
the chart below:
Max. Amps per Line
Total Connected Amps
1 Phase 3 Phase 1 Phase 3 Phase
208 V 60 Hz 40 24 57 33
220 V 50/60 Hz 38 23 54 31
240 V 60 Hz 35 21 49 29
380/220 V 50 Hz 23 14 31 19
415/240 V 50 Hz 21 13 29 17
480 V 60 Hz 18 13 25 15
PAGE 4 OPERATOR’S MANUAL 1178387 REV 5
EZ-3 EZ-5
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS INSTALLATION
INSTALLATION
WARNING
DO NOT CONNECT 3/4" ID GREY HOSE IN REAR OF UNIT TO ANYTHING. THESE ARE VENT
HOSES AND MUST BE ALLOWED TO DRAIN INTO PAN. FAILURE TO COMPLY COULD CAUSE
A DANGEROUS PRESSURE RISE INSIDE OF THE STEAMER.
CAUTION
Do not locate unit adjacent to any high heat or grease producing piece of equipment, such as a range
top, griddle, fryer, etc., that could allow radiant heat to raise the exterior temperature of the steam
body above 130°F (54°C). DO NOT MOUNT ABOVE OTHER COOKING EQUIPMENT.
NOTICE
These installation procedures must be followed by qualified personnel or warranty will be void.
Local codes regarding installation vary greatly from one area to another. The National Fire Protection
Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having
jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should
comply with all local codes.
The unit, when installed, must be electrically grounded and comply with local codes, or in the
absence of local codes with the National Electrical Code ANSI/NFPA 70-latest edition.
INSTALLATION
Canadian installation must comply with CSA-Standard (C22.2 No. 109-M1981 General
Requirements-Canadian Electrical Code, Part II. 109-M1981) Commercial Cooking Appliances.
Step 1: Unpacking
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
All containers should be examined for damage before and during unloading. The freight carrier has
assumed responsibility for its safe transit and delivery. If damaged equipment is received, either
apparent or concealed, a claim must be made with the delivering carrier.
Apparent damage or loss must be noted on the freight bill at the time of delivery. The freight bill must
then be signed by the carrier representative (Driver). If the bill is not signed, the carrier may refuse
the claim. The carrier can supply the necessary forms.
A request for inspection must be made to the carrier within 15 days if there is concealed damage or
loss that is not apparent until after the equipment is uncrated. The carrier should arrange an
inspection. Be certain to hold all contents plus all packing material.
OPERATOR’S MANUAL 1178387 PAGE 5
INSTALLATION MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Step 2: Install the Legs
1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY.
2. Do not remove any tags or labels until unit is installed and working properly.
3. Remove placeholder bolts holding bottom cover onto unit and discard.
4. Screw legs into the bottom of the unit until approximately 1/4" of thread is showing. The legs with rubber
suction cups go on the back of unit.
5. Slip drain pan guides into place between legs and bottom of steamer, as shown in Figure 1, making sure
that pan stops are toward the rear of the unit.
6. Tighten legs, making sure that the pan guides stay seated against the leg threads.
INSTALLATION
7. To level the unit, adjust the base of unit’s legs.
8. Place custom drain pan under unit.
Figure 1
NOTICE
Unit must be level to assure maximum performance. Improper leveling may void warranty.
CAUTION
WATER FROM A FULL CAVITY CANNOT BE HELD IN A 12" x 20" X 2½" PAN..
PAGE 6 OPERATOR’S MANUAL 1178387 REV 5
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS INSTALLATION
Step 3: Electric Connection
A field connection terminal block is located at the rear of the unit, lower left side. A hole is provided for a 3/4"
conduit fitting (solid or flex). The rear cover must be removed to gain access to terminal block (see Figure 2).
Be sure that the input voltage matches the requirement on the serial plate. The unit is factory wired per
customer order.
WARNING
A POSITIVE GROUND CONNECTION IS ESSENTIAL. DO NOT ALLOW ANY TAMPERING OR
ADJUSTMENT OF ANY CONTROL OR WIRING. THE UNIT IS FACTORY SET. ADJUSTING ANY
INTERNAL COMPONENT CAN VOID THE WARRANTY.
THIS UNIT REQUIRES A KIT TO BE FIELD CONVERTED FROM THREE-PHASE TO SINGLEPHASE OR VICE-VERSA. CONSULT FACTORY FOR PHASE CHANGES.
All 208-220-240 and 480 volt units will have three terminal block sections, “L1-L2-L3”, for use with either 3wire 3-phase or 2-wire, single-phase, 50 or 60 Hz. All 380V and 415V units will have four terminal block
sections, “L1-L2-L3-N,” for use with European style 4-wire 3-phase with neutral.
Figure 2
INSTALLATION
Serial
Plate
Terminal
Block
3/4" Conduit
Fitting Hole
Rear Cover
OPERATOR’S MANUAL 1178387 PAGE 7
INSTALLATION MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Step 4: Optional Floor Drain
The drain valve is 1/2" NPT. Position the unit near, but not on top of, an open floor drain. Allow at least a 1"
air gap.
DO NOT directly plumb to the unit unless you also install an “open funnel” downstream of this connection in
the drain system. The “open funnel” is intended to eliminate any water from entering the steamer because of
a blocked drain. Any connection that allows the build-up of back pressure in the unit (such as a reduction in
pipe size to a line smaller than 1/2"or a 90 degree angle in the line prior to the “open funnel” drain discharge
point) may cause personal or property damage and will therefore void the warranty. (See Figure 3.)
Figure 3
INSTALLATION
Step 5: Check Installation
The following items should be checked within the first 30 days of operation by a qualified service technician.
1. Check doors for proper alignment.
2. Ensure proper opening and closing of doors.
3. Open door and remove cavity bottom cover, if present.
4. Ensure that the light comes on when lever is set to the “ON” position.
5. Pour approximately 2 gallons of water into trough, ensuring that the cavity bottom is covered.
6. An audible “click” should be heard when the door switch actuator rod is depressed and held. This
indicates proper functioning of the contactor as it closes. Release rod.
7. Depress and hold the door switch for 2 minutes. The contactor should close when the switch is first
depressed and stay closed during this period.
8. Close the door and wait approximately 12 minutes until the contactor opens, indicating the unit has
reached operating temperature.
PAGE 8 OPERATOR’S MANUAL 1178387 REV 5
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS OPERATION
OPERATION
STARTUP
1. If the cavity bottom cover is present, open door and remove.
2. Turn lever to “ON” position with door open.
3. Important: Pour water into trough above the door until water is observed passing through the fill / drain
opening at left rear corner of cavity bottom.
4. Add additional water through trough or through door up to “-WATER LEVEL-” mark (approximately 2
gallons to fill an empty unit).
NOTICE: WATER SPECIFICATION
To meet warranty requirements, supply water must meet the following specification:
Total Dissolved Solids (TDS)............60 PPM
Hardness ..........................................2 Grains or 35 PPM
pH Factor ..........................................7.0 to 7.5
5. Replace cavity bottom cover (if present).
6. Unit will be ready for cooking in approximately 12 minutes.
OPERATION
1. Suggested cooking times for various foods are shown in the table in the following section.
2. Pan specifications are shown on specifications page (page 4).
3. The door may be opened or closed at any time.
4. Unit will automatically idle at operating temperature when and if the door is closed and there is no food in
the cavity.
5. Timer can be used as desired. However, it has no effect on unit operation.
6. Add proper amount of water through the trough (above the door) or directly through the door when water
level is low.
7. If unit runs out of water the “CHECK WATER LEVEL” light will illuminate. Follow step # 6, above.
OPERATION
SHUTDOWN
1. The custom drain pan or a 12"x 20"x 4" non-perforated stainless steel pan should be located under the
unit at all times.
2. Turn lever to the “OFF” position.
3. Empty drain pan after allowing water to cool.
4. Remove pan guides and cavity bottom cover (if present).
5. Wipe out steamer (with Lime-A-Way or equivalent deliming solution as necessary), RINSE
THOROUGHLY WITH CLEAN WATER.
6. Ensure drain opening is clear.
7. Replace pan guides and cavity bottom cover (if present).
8. Leave the door open at night after cleaning.
9. DO NOT USE high-chlorine or bleach solution for cleaning the door gasket.
10. DO NOT USE steel wool or other metallic pads in the steamer.
OPERATOR’S MANUAL 1178387 PAGE 9
COOKING HINTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
COOKING HINTS
COOKING TIPS
Schedule cooking of fresh vegetables so that they will be served soon after they are cooked. If it is
necessary to prepare them in advance, they can be plunged into cold water, drained thoroughly and held
under refrigeration until needed for service.
Five pounds of cold cooked vegetables can be reheated in the steamer in 5 to 10 minutes, depending upon
the variety.
SUGGESTED COOKING TIMES
Timer settings are for general guidance only. Differences in food quality, size, shape, freshness, load size,
and desired degree of doneness must be taken into consideration and adjustments made in time, if
necessary.
Asparagus
Fresh
Frozen Spears (Thawed)
Beans
COOKING HINTS
Green - Frozen, Cut
Green - Fresh
Wax - Frozen
Lima - Frozen
Broccoli
Spears -Fresh
Spears - Frozen (Thawed)
Brussel Sprouts
Fresh
Fresh
Carrots
Frozen - Whole Baby
Fresh - ¼-inch Bias Cut
Cabbage
Green, Cut Into Wedges
Red, Cut Into Wedges
Product
Weight
3½ lbs.
5 lbs.
5 lbs.
5 lbs.
5 lbs.
5 lbs.
4 lbs.
5 lbs.
5 lbs.
5 lbs.
5 lbs.
5 lbs.
Portions
14 (4 oz.)
20 (4 oz.)
20 (4 oz.)
20 (4 oz.)
20 (4 oz.)
20 (4 oz.)
16 (4 oz.)
20 (4 oz.)
20 (4 oz.)
20 (4 oz.)
20 (4 oz.)
20 (4 oz.)
24
16
Cooking Time
(minutes)
8-10
9
12
15-17
13
10
10-12
8
15-17
13
12
12
15
18-20
Pan Used
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Cauliflower
Fresh, Whole
Fresh, Whole
Frozen, Flowerettes
Corn
Fresh, Cob, 4-5 Inch Ears
Frozen - Whole Kernel
Frozen - Cob, 6 Inch Ears
Table continues on next page.
PAGE 10 OPERATOR’S MANUAL 1178387 REV 5
2 lbs.
2 lbs. 12 oz.
5 lbs.
5½ lbs.
5 lbs.
9 lbs.
8 (4 oz.)
11 (4 oz.)
20 (4 oz.)
15
20 (4 oz.)
14
9-10
15
10-12
13-15
8
12-14
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS COOKING HINTS
Table continuing from previous page.
Product
Weight
Portions
Cooking Time
(minutes)
Pan Used
Mixed Vegetables
Frozen
Peas
Frozen
Potatoes
Red Bliss - Whole
Russetts - Whole
Russetts - Peeled
Russetts 1-Inch Cubes
Spinach
Fresh, Leaf
Frozen, Chopped
Zucchini
Fresh - Slices ¼-inch Thick
Broccoli
Spears -Fresh
Spears - Frozen (Thawed)
Eggs
Large - Hard Cooked
Meats
Corned Beef
Hot Dogs, Thawed
Hot Dogs, Frozen
5 lbs.
5 lbs.
7 lbs.
8 lbs.
5 lbs.
5 lbs.
2½ lbs.
6 lbs.
5 lbs.
4 lbs.
5 lbs.
12 lbs.
6¾ lbs.
5 lbs.
5 lbs.
20 (4 oz.)
20 (4 oz.)
28
20
12
20 (4 oz.)
10 (4 oz.)
24 (4 oz.)
20 (4 oz.)
16 (4 oz.)
20 (4 oz.)
12
18 (6 oz.)
40 (2 oz.)
40 (2 oz.)
12
8
35
25-35
20
17
5
35
6-8
10-12
8
15-16
2 hours
5
10
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
Full/Perforated
½ Perforated
Full
Full/Perforated
Full/Perforated
COOKING HINTS
Fowl
Boneless Chicken Breast
Tamales, Frozen
Tortilla, Frozen 8-Inch
Beef Ravioli, Frozen 48 Ravioli
Elbow Macaroni 2 lbs.
Spaghetti 2 lbs.
Egg Noodles 2 lbs.
Converted Rice 2 lbs.
Navy Beans
Place beans in pan and cover with 3-quarts hot tap
water. Steam for 2 minutes; remove from steamer
and cover for 1 hour. Remove cover and place back
in steamer for 40 minutes.
Table continues on next page.
4½ lbs.
3 lbs.
4 Tortillas
(1 lb. 8 oz.)
Uncooked
Uncooked
Uncooked
2½ Qts. Water
+ Oil & Salt
2 lbs. Full/Perforated
12 (6 oz.)
12 (4 oz.)
4
8 5-6 Full/Perforated
32 (2 oz.) 7 In Perforated Pan
32 (2 oz.) 14 In 4-Inch
32 (2 oz.) 10 Full/Perforated
25 Full/Perforated
15
20
45 Seconds
Full/Perforated
Full/Perforated
Half/Perforated
Nested in Solid Pan
Full/Perforated
OPERATOR’S MANUAL 1178387 PAGE 11
COOKING HINTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Table continuing from previous page.
Product
Weight
Portions
Cooking Time
(minutes)
Pan Used
Black Eyed Peas
Place beans in pan and cover with 3-quarts hot tap
water. Steam for 2 minutes; remove from steamer
and cover for 1 hour. Remove cover and place back
in steamer for 35 minutes.
Oysters 5 lbs. 16 Count 12 Perforated Pan
Shrimp, Fresh, Medium, Heads Removed 5 lbs. 6-7 Full/Perforated
Shrimp, Frozen, Large, Peeled & Deveined 5 lbs. 8 Full/Perforated
Lobster 1¾ lbs. 8 Full/Perforated
Alaskan King Crab Legs 1 lb. 4-5 Full/Perforated
Cherrystone Clams 5 lbs. 12 7 Full/Perforated
Fish Fillets 7½ lbs. 12 (10 oz.) 18 Full/Perforated
• For eggs cooked in the shell, adding salt to the cooking water increases cooking efficiency and decreases cooking
time. If the egg cracks, the white is cooked at the crack and is sealed right away.
• To avoid green yolk (which is a deposit of iron sulfide) chill the eggs immediately after removing from the steamer by
COOKING HINTS
plunging them into a cold water bath (preferably containing ice).
• A quick and easy way to cook eggs for a salad mixture is to crack them directly into a solid steam table pan which has
been lightly coated with salad oil. Do not mix. Steam until they are hard cooked. Remove and chop as you would for
egg salad. The job of peeling is eliminated.
• Transfer steamed hot chicken to deep pan, cover with Cacciatore Sauce and finish in oven. Bake 20 to 30 minutes.
May be held on steam table.
• Chicken, sausage, and/or fish may be browned in Infra-Red or Radiant Broiler after steaming by brushing with melted
margarine mixed with salad oil to give a golden brown color.
• Save juices from steamed chicken or turkey to make soups, sauces, or casserole dishes.
• Chicken may be steamed in advance and refrigerated for next day’s use. Be sure to bring product back to 180°F
before serving.
• Save the juice from the corned beef. After the cabbage has been steamed, place it in a solid pan and add the juice for
flavoring and holding on a steam table.
• Steaming brisket is a definite time saver. Boiling in water takes 40 to 50 minutes per pound. Using the Simple Steam
can save 50% in cooking time.
• Cabbage, when steamed, retains its color and wedge identity. It will not break apart as it does when boiled in an open
pot.
• When removing items prepared in a perforated pan, place a solid pan underneath the perforated pan with the cooked
food in order to prevent dripping on the floor.
• The Simple Steam is designed to accept standard 12 x 20 pans. Fractional size pans and dishes can be used as well
with the optional perforated shelf.
• For stirring, the pan does not have to be removed from the steamer. Pull pan 1/3 way out of the cavity and the entire
surface is accessible.
• The door may be opened at any time during operation to remove or add food.
2 lbs. Full/Perforated
Nested in Full Pan
2½-Inch Deep
Nested in Full
Hotel Pan
PAGE 12 OPERATOR’S MANUAL 1178387 REV 5
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS CLEANING
CLEANING
Southbend equipment is constructed with the best quality materials and is designed to provide durable
service when properly maintained. To expect the best performance, your equipment must be maintained in
good condition and cleaned daily. Naturally, the frequency and extent of cleaning depends on the amount
and degree of usage.
Following daily and more extensive periodic maintenance procedures will increase the life of your equipment.
Climatic conditions (i.e., salt air, seasonings, and water quality) may result in the need for more thorough and
more frequent cleaning in order to keep equipment performing at optimal levels.
WARNING: BURN HAZARD
For proper and safe operation, this steamer must be cleaned daily as described in this manual.
Failure to do so could result in serious injury or damage.
Drains must be kept clean and clear of debris.
WARNING: SHOCK HAZARD
DO NOT GET WATER IN THE CONTROLS.
This could result in expensive repairs and/or electrical shock.
De-energize all power to equipment before cleaning the equipment.
DAILY CLEANING
1. Turn lever to the “OFF” position.
2. Remove pan guides.
3. Clean all interior surfaces with soap, water, and a non-metallic pad. Occasional use of a deliming
solution such as Lime-A-Way is recommended. RINSE THOROUGHLY WITH CLEAN WATER.
4. Ensure drain opening is clear.
5. Clean drain cover.
6. Replace pan guides.
7. Leave the door open at night after cleaning to prolong the life of the gasket.
PERIODIC CLEANING
• If lime or mineral deposit starts to build up in the interior, clean the unit by using Southbend “descaler” or
other non-caustic deliming solution. Follow manufacturer’s recommended procedures. Thoroughly rinse
out unit with clean water.
CLEANING
• To remove normal dirt, grease, or product residue from stainless steel, use ordinary soap and water
applied with a sponge or cloth. Dry thoroughly with a clean cloth. Never use vinegar or any corrosive
cleaner.
• Occasionally drain rear water box. To remove grease and food splatter or condensed vapors that have
baked on the equipment, apply cleanser to a damp cloth or sponge and rub cleanser on the metal in the
direction of the polishing lines on the metal. Rubbing cleanser as gently as possible in the direction of the
polished lines will not mar the finish of the stainless steel. NEVER RUB WITH A CIRCULAR MOTION.
Soil and burnt deposits which do not respond to the above procedure can usually be removed by rubbing
the surface with SCOTCH-BRITE scouring pads. DO NOT USE ORDINARY STEEL WOOL, as any
OPERATOR’S MANUAL 1178387 PAGE 13
CLEANING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
particles left on the surface will rust and further spoil the appearance of the finish. NEVER USE A WIRE
BRUSH, STEEL SCOURING PAD, SCRAPER, FILE OR OTHER STEEL TOOLS. Surfaces which are
marred collect dirt more rapidly and become more difficult to clean. Marring also increases the possibility
of corrosive attack. Refinishing may then be required.
SEMIANNUAL CLEANING
At least twice a year, have your Southbend Authorized Service Agency or another qualified service
technician clean and adjust the unit for maximum performance. Semiannual cleaning should include the
following:
1. Remove rear cover.
2. Place a (1) gallon container under the water seal box drain valve (see Figure 18 on page 29).
3. Open drain valve, and close valve when box is finished draining.
4. Add one gallon of deliming solution to the trough above the door.
5. Add two gallons of deliming solution through the door into the cavity
6. Turn unit on, let run for 30 minutes.
7. Turn unit off and drain all solution from the cavity.
8. Drain solution from water seal box as in steps 2 and 3.
9. Fill unit with clean water THROUGH THE TROUGH and drain. Repeat 2 times.
Consult the Southbend Authorized Parts/Service Distributor list for the Authorized Service Representative in
your area or contact Southbend at 1-800-348-2558 for this information.
CLEANING
PAGE 14 OPERATOR’S MANUAL 1178387 REV 5
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